Spectrum EMW-1000SD Supplement

COMMERCIAL STAINLESS STEEL
DIAL CONTROL MICROWAVE
Installation and Operating Instruction Manual
PUSH START / STOP
TIME
POWER LEVEL
40%
50%DEFROST
80%10%
10 0%
Model Voltage Input Power
(W)
Output
Power
(W) Amps Oven
Capacity
Dimensions (inches)
Width Depth Height
EMW-1000SD 120 V 1450 W 1000 W 12 0.9 Ft320.5" 17.9 " 12.3"
BEFORE OPERATING ANY EQUIPMENT, READ AND FAMILIARIZE YOURSELF WITH THESE USE AND SAFETY INSTRUCTIONS
Congratulations on your purchase of SPECTRUM commercial cooking equipment. SPECTRUM takes pride in the design
and quality of our products. When used as intended and with proper care and maintenance, you will experience years of
reliable operation from this equipment. To ensure best results, it is important that you read and follow the instructions in
this manual carefully. It’s important to save these instructions for future reference.
EMW-1000SD
CUS LISTED
SPECTRUM products have undergone strict product testing in order to comply with regulatory standards
and specifications set by international independent, commonwealth and federal authorities.
As testimony to such compliance SPECTRUM products carry the following marks/symbols:

2
Dial Control Microwave
Important For Future Reference
Introduction
Congratulations on the purchase of your SPECTRUM commercial microwave oven. Please take time to carefully read through this manual to ensure
the unit is operated and maintained properly for peak performance and longevity.
SPECTRUM will not accept liability for the following if:
• The instructions in this manual have not been followed correctly.
• Non-authorized personnel have tampered with the machine.
• Non-original spare parts are used.
• The machine has not been handled and cleaned correctly.
• There is any use damage to the unit.
Please comPlete this information and retain this manual for the life of the
equiPment. for Warranty service and/or Parts, this information is required.
model number serial number date Purchased
!
!
!
!
!
!
WARNING:IMPROPERINSTALLATION,ADJUSTMENT,
ALTERATION,SERVICE ORMAINTENANCECANCAUSE
PROPERTY DAMAGE, INJURY, OR DEATH. READ THE
INSTALLATION, OPERATION, AND MAINTENANCE
INSTRUCTIONS THOROUGHLY BEFORE INSTALLING
OR SERVICING THIS EQUIPMENT.
CAUTION:THESEMODELSAREDESIGNED,BUILT,AND
SOLD FOR COMMERCIAL USE ONLY.IFTHESEMODELS
ARE POSITIONED SO THE GENERAL PUBLIC CAN USE
THE EQUIPMENT, MAKE SURE THAT CAUTION SIGNS,
WARNINGS, AND OPERATING INSTRUCTIONS ARE
CLEARLY POSTED NEAR EACH UNIT SO THAT ANYONE
USING THE EQUIPMENT WILL USE IT CORRECTLY AND
NOTINJURETHEMSELVESORHARMTHEEQUIPMENT.
WARNING: A FACTORY AUTHORIZED SERVICE
PROVIDER SHOULD HANDLE ALL MAINTENANCE
AND REPAIR. BEFORE DOING ANY MAINTENANCE
ORREPAIR,FOLLOWSERVICESETUPARRANGEMENT
ON PAGE 11.
AVERTISSEMENT: TOUTE INSTALLATION, RÉGLAGE,
MODIFICATION, RÉPARATION OU ENTRETIEN
INCORRECT PEUT OCCASIONNER DES DOMMAGES
MATÉRIELS, DES BLESSURES GRAVES OU LA MORT.
LIRE LES INTRUCTIONS D'INSTALLATION, D'UTILISATION ET
D'ENTRETIEN ATTENTIVEMENT AVANT D'INSTALLER OU DE
RÉPARER CET APPAREIL.
ATTENTION: CES MODÈLES SONT CONÇUS, FABRIQUÉS,
ET VENDUS POUR UN USAGE COMMERCIAL SEULEMENT.
SI CES MODÈLES SONT PLACÉS POUR QUE LE GRAND
PUBLICPUISSELESUTILISER,ASSUREZVOUSQUELESCONSIGNES
D’ATTENTION, D'AVERTISSEMENT, ET LES INSTRUCTIONS
D'UTILISATION SOIENT CLAIREMENT AFFICHÉES PRÈS DE
CHAQUEUNITÉDESORTEQUEN'IMPORTEQUELUTILISATEURDE
L'APPAREILL'EMPLOIECORRECTEMENTET NESEBLESSEPASOU
N'ENDOMMAGE PAS L'APPAREIL.
AVERTISSEMENT: UN TECHNICIEN AUTORISÉ PAR
L'USINE DEVRA EFFECTUER TOUT L'ENTRETIEN ET LES
RÉPARATIONS. AVANT DE FAIRE TOUT ENTRETIEN OU
RÉPARATION, VEUILLEZ CONTACTER WINCO.
emW-1000sd

3
Dial Control Microwave
Table of Contents
Specifications .............................................................................. 1
Warnings ..................................................................................... 2
Introduction ................................................................................ 2
Table of Contents ....................................................................... 3
Packaging .................................................................................... 3
Important Safety Instructions .................................................. 4
Precautions ................................................................................. 5
Safety ........................................................................................... 6
Installation ................................................................................... 7
Operation..................................................................................... 7
Microwave Cooking.................................................................... 8
Cleaning & Care .......................................................................... 8
Service & Repair .......................................................................... 8
Exploded Drawing...................................................................... 9
Troubleshooting ........................................................................11
Limited Warranty ..................................................................... 12
Package Contents
Package includes one EMW-1000SD unit and one Operating
Instruction Manual.
SPECTRUM prides itself on quality and service, ensuring that at the
time of packing, all products are supplied fully functional and free
of damage. Should you find any damage as a result of freight, please
contact your SPECTRUM dealer immediately.
Unpacking the Equipment
DISPOSE OF ALL PACKAGING MATERIALS IN AN
ENVIRONMENTALLY RESPONSIBLE MANNER.
1. Remove all packing materials and tape, as well as any protective
plastic and cardboard, from the unit.
2. Clean any glue residue left over from the plastic or tape.
3. Place the unit in the desired position and height.
SAVE THE ORIGINAL BOX AND PACKAGING FOR USE IN
PACKAGING AND SHIPPING THE EQUIPMENT IF SERVICES
ARE NEEDED.
PLEASE KEEP THIS MANUAL IN A SAFE PLACE FOR FUTURE USE!

4
Proper Grounding · Mise à la terre correcte
This machine is provided with a three-pronged
grounding plug. The outlet to which this plug
is connected must be properly grounded. If the
receptacle is not the proper grounding type, contact
an electrician. DO NOT, under any circumstances, cut
or remove the third ground prong from the power cord
or use any adapter plug.
Cette machine est équipée d'une fiche à trois broches.
La prise sur laquelle cette fiche est branchée doit être
correctement mise à la terre. Si la prise n'est pas le type de
mise à la terre, contactez avec un électricien. NE PAS, en
aucun cas couper ou enlever la troisième broche de terre à
partir du cordon d'alimentation ou utiliser un adaptateur.
USE A GROUNDED OUTLET
DO NOT ADD AN ADAPTOR
TO THE PLUG
UTILISER UNE PRISE AVEC MISE
À LA TERRE NE PAS AJOUTER UN
ADAPTATEUR SUR LA FICHE
IMPORTANT SAFETY INSTRUCTIONS
3. This equipment must be GROUNDED. Connect only to properly
GROUNDED outlet. See “GROUNDING INSTRUCTIONS” on page 7 for
further details.
4. Install or locate this equipment only in accordance with the
installation instructions in this manual.
5. DO NOT heat items susceptible to explosion in the microwave.
These include, but are not limited to: eggs, sealed containers,
glass jars, etc.
6. Use this equipment properly and only for its intended use as
described within this manual. DO NOT use corrosive chemicals
or vapors in this equipment. This type of oven is specifically
designed to heat, cook, or dry food. It is NOT designed for
industrial or laboratory use.
7. Inspect the product closely upon un-boxing. DO NOT operate
this equipment if it has a damaged door, cord, or plug, if it is not
working properly, or if it has been damaged or dropped.
8. DO NOT cover or block filter or other openings on this equipment.
9. DO NOT store or use this equipment outdoors.
10. DO NOT store or use this product near or in water. Never immerse
the cord and / or plug in water.
11. Keep the cord away from heated surfaces.
12. DO NOT allow the cord to hang over the edge of a table or counter.
13. DO NOT overcook food as to avoid fire in the oven cavity.
14. If materials inside the oven ignite, keep the oven door CLOSED,
turn the unit off, and disconnect the power cord or shut off power
at the fuse or circuit breaker panel.
15. DO NOT store items in the cavity. DO NOT operate the oven
without load or food in the cavity.
16. To reduce the risk of fire in oven cavity:
a. Do not overcook food. Carefully attend to appliance when paper, plastic,
or other combustible materials are placed in the oven to facilitate cooking.
NEVER use paper, plastic, or combustible materials are placed inside the oven
to facilitate cooking.
b. Remove wire twist-ties from paper or plastic bags before placing bag in oven.
17. After heating, allow the container to stand in the microwave oven
for a short time before removing the container.
18. Clean the oven regularly and remove any food deposits. Closely
follow the door cleaning instructions in the manual.
19. As with any appliance, close supervision is necessary when
operated by children.
20. Do not use an extension cord. If the power supply cord is too
short, have a qualified electrician or serviceman install an outlet
near the appliance. Consult a qualified electrician or serviceman
if the grounding instructions are not completely understood, or if
doubt exists as to whether the appliance is properly grounded.
21. Clean the oven regularly and remove any food deposits. When
cleaning surfaces of door and oven that comes together on
closing the door, use only mild nonabrasive soaps, or detergents
appllied with a sponge or soft cloth.
22. As with any appliance, close supervision is necessary when
operated by children.
note
Please remember that this manual and the warning
labels do not replace the need to be alert, to properly
train and supervise operators, and to use common
sense when using this equipment.
SAVE THESE INSTRUCTIONS
When using electrical appliances basic safety precautions should be
followed, including the following:
Warning
TO REDUCE THE RISK OF BURNS, ELECTRIC SHOCK,
FIRE, INJURY TO PERSONS, OR EXPOSURE TO EXCESSIVE
MICROWAVE ENERGY:
1. Read this manual thoroughly before installation and operation.
DO NOT proceed with installation and operation if you have any
questions or do not understand anything in this manual. Contact
your representative or the manufacturer first.
2. Read and follow the specific “PRECAUTIONS TO AVOID POSSIBLE
EXPOSURE TO EXCESSIVE MICROWAVE ENERGY” section on page 5.
Fire Hazard.
Correct installation precautions,
procedures and regulations
must be followed. Operation
and safety training is necessary
for all users of this equipment.
Risque d'incendie
La surchauffe des vapeurs d'huile ou de
l'huile peut s'enflammer et provoquer
un incendie. Surveillez la température,
la qualité et le niveau d’huile. Utilisez et
entretenez le système d'élimination des
vapeurs d'huile.
Warning avertissement

5
PRECAUTIONSTOAVOIDPOSSIBLEEXPOSURETOEXCESSIVEMICROWAVEENERGY
1. DO NOT attempt to operate this microwave
oven with its door open, since open
door operation can result in harmful and
dangerous exposure to microwave energy.
It is important not to defeat or tamper with
the safety interlocks.
2. DO NOT place any object between the
front face of the oven and its door, or allow
debris or residue to accumulate on sealing
surfaces.
3. DO NOT operate the oven if it is damaged. It
is especially important that the oven door
closes properly and completely, and that
there is no damage to the:
a. Door (bent)
b. Hinges and latches (broken or loose)
c. Door seals and sealing surfaces
4. The oven should NOT be adjusted or
repaired by anyone except properly-
qualified service personnel.
SAVE THESE INSTRUCTIONS

6
Additional Warnings
To avoid personal injury or property damage, observe the following:
1. DO NOT attempt to deep fat fry in the oven. Fat can overheat and
be extremely hazardous to handle.
2. DO NOT cook or reheat eggs in shell or with an unbroken yolk
using microwave energy. Doing so may build up pressure and
cause the egg to erupt. Pierce the yolk with a fork or knife before
cooking.
3. Pierce the skin of potatoes, tomatoes, and similar foods before
cooking with microwave energy. When the skin is pierced, steam
escapes evenly.
4. DO NOT operate equipment without load or food in oven cavity.
5. Use only popcorn in packages designated for microwave use.
Popping time varies based on oven wattage. DO NOT continue
to heat after popping has stopped: popcorn will scorch or burn.
DO NOT leave oven unattended.
6. DO NOT use regular cooking thermometers in oven. Most cooking
thermometers contain mercury and will cause an electrical arc,
malfunction, or damage to the oven.
7. DO NOT use metal utensils in the oven.
8. NEVER use paper, plastic, or other combustible materials that are
not intended for cooking.
9. When cooking with paper, plastic, or other combustible materials,
follow manufacturer’s recommendations on product use.
10. DO NOT use paper towels that contain nylon or other synthetic
fibers. Heated synthetics could melt and cause paper to ignite.
11. DO NOT heat sealed containers or plastic bags in oven. Food or
liquid could expand quickly and cause container or bag to break.
Pierce or open container or bag prior to heating.
12. To avoid pacemaker malfunction, consult physician or pacemaker
manufacturer about effects of microwave energy on pacemaker.
13. Clean oven regularly and remove food deposits.
14. To avoid surface deterioration, keep oven in clean condition.
Infrequent cleaning could adversely affect the life of the
appliance and possibly result in a hazardous situation.
Warning: Liquids
Liquids such as water, coffee, or tea are able to be overheated beyond
the boiling point without appearing to be boiling due to surface
tension of the liquid. Visible bubbling or boiling when the container is
removed from the microwave oven is not always present.
THIS COULD RESULT IN VERY HOT LIQUIDS SUDDENLY BOILING
OVER WHEN A SPOON OR OTHER UTENSIL IS INSERTED INTO
THE LIQUID.
To reduce the risk of injury to persons:
1. DO NOT overheat the liquid.
2. Stir the liquid both before and halfway through heating it.
3. DO NOT use straight-sided containers with narrow necks.
4. After heating, allow the container to stand in the microwave oven
for a short time before removing the container.
5. Use extreme care when inserting a spoon or other utensil into the
container.
Safety
A WINCO Approved Service Technician should carry out repairs if
necessary. DO NOT remove any components or service panels on this
product.
If the power cord is damaged, it must be replaced by a WINCO
Approved Service Technician in order to avoid a hazard.
SAVE THESE INSTRUCTIONS
Burn Hazard.
Liquids such as water, coffee, or
tea are able to be overheated
beyond the boiling point without
appearing to be boiling due to
surface tension of the liquid.
Please take extreme caution.
Risque de brûlure.
Liquides tels que l'eau, le café ou le thé
peuvent être surchauffés au-delà du point
d'ébullition sans sembler bouillir en raison
de la tension de surface du liquide.
Se il vous plaît prendre une extrême
prudence.
Warning avertissement
HOT

7
USE A GROUNDED OUTLET
DO NOT ADD AN ADAPTOR
TO THE PLUG
UTILISER UNE PRISE AVEC MISE
À LA TERRE NE PAS AJOUTER UN
ADAPTATEUR SUR LA FICHE
POWER / ACTION SELECTOR
Use this operator knob to
choose a cooking power level.
It is the first step to start a
cooking session.
TIME KNOB
The time knob offers
visual timing settings that
correspond to the LED display.
The user is able to rotate the
time knob to select a desired
cooking time of up to 60
minutes per cooking session.
START
• Press the time knob to start
or resume cooking.
STOP
• Open door, or
• Turn knob counter-
clockwise until timer reads
00:00.
Operation
imPortant
Prior to first operation or to calling for service,
please read this section carefully. Operation of
a commercial microwave differs from that of a
conventional household microwave.
The control panel consists of two function operators. One is a timer
knob, and the other is a power knob.
PUSH START / STOP
TIME
POWER LEVEL
40%
50%DEFROST
80%10%
10 0%
Installation
Unpacking The Oven
1. Inspect oven for damage, including dents or cracks in the door or
inside the oven cavity.
2. Remove all materials from oven interior.
3. Remove all plastic wrap and packaging material prior to use.
4. DO NOT install next to or above a source of heat (such as a pizza
oven or deep fat fryer). This could cause microwave oven to operate
improperly and could shorten the life of the electrical parts.
5. Install the oven on a level countertop surface.
6. Outlet should be located so that the plug is accessible when the
oven is in place.
GROUNDING INSTRUCTIONS
Warning:
imProPer use of the grounding can
result in a risk of electric shock
To avoid risk of electrical shock or death,
this oven must be grounded. To avoid risk
of electrical shock or death, do NOT alter
the plug.
Grounding reduces the risk of electric
shock by providing an escape wire for the
electric current should an electrical short
occurs. This oven is equipped with a cord
having a ground wire with a grounding
plug. The plug must be plugged into
an outlet that is properly installed and
grounded. DO NOT use an extension cord.
If the power supply cord is too short, have a qualified electrician or
serviceman install an outlet near the appliance. Consult a qualified
electrician or serviceman if the grounding instructions are not
completely understood, or if doubt exists as to whether the appliance
is properly grounded.
Radio Interference
Microwave operation may cause interference to radio, television, or a
similar oven. Reduce or eliminate interference by doing the following:
1. Clean door and sealing surfaces of oven according to instructions
in Care and Cleaning section.
2. Place radio, television, etc. as far as possible from oven.
3. Use a properly installed antenna on radio, television, etc., to
obtain a stronger signal reception.

8
Care & Cleaning Instructions
Warning
TO AVOID ELECTRICAL SHOCK, WHICH CAN CAUSE SEVERE
PERSONAL INJURY OR DEATH, UNPLUG POWER CORD OR OPEN
CIRCUIT BREAKER TO OVEN BEFORE CLEANING OR REMOVING
LIGHTBULB.DONOTPOWERSPRAY,ANDDONOTUSEMETALPANS.
Interior, Exterior, and Door
Clean microwave oven with mild detergent in warm water using a soft
sponge or cloth. Wring sponge or cloth to remove excess water before
wiping equipment. If desired, boil a cup of water in the microwave
oven to loosen and dislodge any debris or residue prior to cleaning.
imPortant
• DO NOT use abrasive cleansers or cleaners containing ammonia or
citrus. These can damage the finish.
• NEVER pour water into microwave oven bottom.
• DO NOT use water pressure type cleaning systems.
Discharge Air Vents
Check monthly for buildup of cooking vapors along intake and
discharge louvers on bottom and back of oven. Clean air vents with
damp cloth to ensure proper airflow. Dry thoroughly.
Control Panel
Open oven door to deactivate oven timer. Clean with mild detergent
in warm water using soft sponge or cloth.
Microwave Cooking
For pure microwave cooking, there are 6 power levels from which to
choose from. Power level increases as the knob is turned clockwise.
The power levels can be classified as:
POWER OUTPUT DESCRIPTION
1100% High
280% Medium-High
350% Medium
440% Medium-Low
530% Defrost
610% Low
To start a cooking session:
1. Place food in oven and close door.
2. Turn Power / Action Selector to desired power level. The LED
display will update accordingly.
3. Turn the Time Knob to set a cooking time. The LED display will
update accordingly.
4. Press in the Time Knob (activating the Start) to confirm.
note
During cooking, you can turn the Power / Action
Selector or the Time Knob to alter the power level and
cooking time.
caution
ALWAYS RETURN THE TIMER BACK TO ITS ORIGINAL ZERO
POSITION IF FOOD IS REMOVED FROM THE OVEN BEFORE THE
SET COOKING TIME IS COMPLETE OR WHEN THE OVEN IS NOT IN
USE. TO STOP THE OVEN DURING THE COOKING PROCESS, OPEN
THE DOOR BY THE HANDLE.
Service and Repair
There are no user serviceable parts within this appliance.
To avoid serious injury or damage, never attempt to repair the unit
or replace a damaged power cord yourself.
Parts inquiries and sales must first go through our Warranty Service
Department.
To initiate warranty service contact: [e-mail]
or call: 973-295-3899
DO NOT send unit to WINCO without first contacting our customer
service department.
See "Limited Warranty" section on page 12 for details.

9
Exploded View & Spare Parts List
PACKAGE CONTENTS FOR MODEL EMW1000SD
NO. DESCRIPTION PART # QTY
1Door Plate EMWD-P1 1
2Shielding Board EMWD-P2 1
3Upper Hinge EMWD-P3 1
4Cavity EMWD-P4 1
5Thermostat EMWD-P5 1
6Cavity Prop EMWD-P6 1
7Rear Nameplate EMWD-P7 1
8Outer Enclosure EMWD-P8 1
9 Cavity Ceramic Board EMWD-P9 1
10 Seal Band EMWD-P10 1
11 Stirrer EMWD-P11 1
12 Axis EMWD-P12 1
13 Pulsator Support EMWD-P13 3
14 Stirrer Bracket EMWD-P14 1
15 Fan Motor EMWD-P15 1
16 Wave Filter EMWD-P16 1
17 Fan Bracket EMWD-P17 1
18 Fan Blade EMWD-P18 1
19 Inlaid EMWD-P19 1
20 Bar EMWD-P20 1
21 Door Window Board EMWD-P21 1
22 Door Frame EMWD-P22 1
23 Door Shell EMWD-P23 1
24 Handle Cover (Front) EMWD-P24 1
25 Handle EMWD-P25 1
26 Bracket EMWD-P26 1
27 Thermostat 1 EMWD-P27 1
28 Clamp Holder EMWD-P28 1
29 Lamp EMWD-P29 1
30 Magnetron EMWD-P30 1
31 Air Duct Bracket EMWD-P31 1
32 Switch Mount EMWD-P32 1
33 Rotary Arm (Big) EMWD-P33 1
34 Microswitch EMWD-P34 1
35 Microswitch EMWD-P35 1
36 Microswitch EMWD-P36 1
37 Rotary Arm (Small) EMWD-P37 1
38 Transformer EMWD-P38 1
39 H.V. Capacitor EMWD-P39 1
40 Capacitor Holder EMWD-P40 1
41 Rubber Stab EMWD-P41 1
42 Bracket (Transformer) EMWD-P42 1
43 Power Knob EMWD-P43 1
44 Time Knob EMWD-P44 1
45 Film Patch EMWD-P45 1
46 Board Shell EMWD-P46 1
47 Face Board EMWD-P47 1
48 P.C. B o a r d EMWD-P48 1
49 Door Hinge Spring EMWD-P49 1
50 Lower Hinge EMWD-P50 1
51 Door Hinge EMWD-P51 1
52 Base Plate EMWD-P52 1
53 Motor Traypulsator Electromotor EMWD-P53 1
54 Stilt EMWD-P54 4
55 Foot EMWD-P55 4
56 H.V. Diode EMWD-P56 1
57 Power Cord EMWD-P57 1
58 Wiring Harness EMWD-P58 1
59 Bottom Plate EMWD-P59 1
60 Stirrer Assembly EMWD-P60 1
G
F
E
D
C
B
A
A. Upper Foam Cushion
B. Plastic Bag
C. Instruction Manual
D. Protective Film
E. Plastic Cover
F. Lower Foam Cushion
G. Carton
note
Please keep all packaging contents, in case of return or shipping.

10
Exploded View & Spare Parts List
MODEL EMW1000SD
585756
55
8
54
7
53
6
52
5
51
4
50
3
49
2
48
1
9
47
46454443
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
59
60
27
28
29
30
31
32
33
34
35
37
38
36
39
40
42
41

11
Troubleshooting
Warning: To avoid electrical shock, which can cause severe personal injury or death, do not remove the outer case at any time. Only an authorized
SPECTRUM servicer should conduct repairs. Unauthorized repair will void your warranty.
ISSUE MIGHT BE CAUSED BY RECOMMENDED SOLUTION
Oven will not start
Electrical cord for oven is not plugged in. Plug cord into outlet correctly.
Door is open. Close the door and try again.
Wrong operation is set. Check instructions.
Fuse blown or circuit breaker is open. Replace fuse (should be repaired by authorized
servicer) or reset breaker.
Malfunctioning outlet. Test outlet with other electrical appliances.
Arcing or sparking
Materials to be avoided in microwave oven were used. Use microwave-safe cookware only.
The oven is operated when empty. DO NOT operate with cavity empty.
Spilled food remains in the cavity. Clean cavity with a wet towel.
Dim oven light Cooking at low power level. This is normal.
Steam forms on oven door When cooking foods in a microwave, steam is
generated.
This is normal.
Hot air expelled from vents Food cooking in a microwave may release heat. This is normal.
Unevenly cooked foods
Materials to be avoided in microwave oven were used. Use microwave-safe cookware only.
Food is not defrosted completely. Completely defrost food prior to using oven.
Cooking time, power level, are not suitable. Use correct cooking time and power level.
Food is not turned or stirred. Turn or stir food. Follow food distributor's
instructions if necessary.
Overcooked foods. Cooking time, power level, are not suitable. Use correct cooking time and power level.
Under cooked foods
Materials to be avoided in microwave oven were used. Use microwave-safe cookware only.
Food is not defrosted completely. Completely defrost food prior to using oven.
Oven ventilation ports are restricted. Check to see that oven ventilation ports are not
restricted.
Cooking time, power level, are not suitable. Use correct cooking time and power level.
Improper defrosting.
Materials to be avoided in microwave oven were used. Use microwave-safe cookware only.
Cooking time, power level, are not suitable. Use correct cooking time and power level.
Food is not turned or stirred. Turn or stir food. Follow food distributor's
instructions if necessary.
Fan continues after food is
done and door open
Unit keeps fan on to cool the electronics This is normal

12
WINCO warrants to the original purchaser of new equipment that said
equipment, when installed in accordance with our instructions within
North America and subjected to normal use, is free from defects in
material or workmanship for a period of 1 year. The labor warranty
is one year from original date of purchase or 18 months from actual
factory shipment date, whichever date occurs first.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES,
WHETHER EXPRESSED OR IMPLIED. WINCO EXPRESSLY
DISCLAIMS ANY IMPLIED WARRANTY OR MERCHANTABILITY
OR EXPRESSED OR IMPLIED WARRANTY OF FITNESS FOR A
PARTICULAR PURPOSE.
WINCO’SOBLIGATIONANDLIABILITYUNDERTHISWARRANTYIS
EXPRESSLYLIMITEDTOREPAIRINGANDREPLACINGEQUIPMENT
THATPROVESTOBEDEFECTIVEINMATERIALORWORKMANSHIP
WITHIN THE APPLICABLE WARRANTY PERIOD.
IN NO EVENT SHALL WINCO BE LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES TO BUYER OR ANY THIRD PARTY,
INCLUDING, WITHOUT LIMITATION, LOSS OF PROPERTY,
PERSONAL INJURY, LOSS OF BUSINESS OR PROFITS OR OTHER
ECONOMIC LOSSES, OR STATUTORY OR EXEMPLARY DAMAGES,
WHETHER IN NEGLIGENCE, WARRANTY, STRICT LIABILITY, OR
OTHERWISE.
This warranty is given only to the first purchaser from a retail dealer.
No warranty is granted to subsequent transferees. A valid serial
number as deemed by WINCO is necessary to be covered under
warranty.
Warranty does not cover product failures due to: failure to maintain,
neglect, abuse, damage due to excess water, fire, normal wear,
improper setup and use. Periodic maintenance is not covered.
This warranty is not in force until such time as a properly completed
and digitally signed Warranty Registration has been received by
WINCO within 30 days from the date of purchase.
WARRANTY SERVICE
To initiate warranty service contact: [e-mail]
or call: 973-295-3899
DO NOT send unit to WINCO without first contacting our customer
service department.
Limited Warranty
REGISTER ONLINE AT:
http://support.wincous.com
Proof of purchase is required to extend warranty more than 1 year
from date of shipment from the factory.
THE FOREGOING WARRANTY PROVISIONS ARE A COMPLETE
AND EXCLUSIVE STATEMENT BETWEEN THE BUYER AND SELLER.
WINCO NEITHER ASSUMES NOR AUTHORIZES ANY PERSONS
TO ASSUME FOR IT ANY OTHER OBLIGATION OR LIABILITY IN
CONNECTION WITH SAID EQUIPMENT.
Examples of items not covered under warranty, but not limited to just
these items:
1. Acts of God, fire, water damage, burglary, accident, theft.
2. Freight damage.
3. Improper installation or alteration of equipment.
4. Use of generic or after market parts.
5. Repairs made by anyone other than a WINCO designated
service provider.
6. Lubrication.
7. Expendable wear parts, adjustable feet, blown fuses, lamps, etc.
8. Cleaning of equipment.
9. Misuse or abuse.
Warranty registration
SCAN THE QR CODE WITH YOUR MOBILE DEVICE
or go to
http://support.wincous.com
TO FILL OUT AND SUBMIT YOUR WARRANTY REGISTRATION.