Star TSP100 futurePRNT User manual

Hardware Manual

Trademark acknowledgments
TSP100: Star Micronics Co., Ltd.
Notice
•All rights reserved. Reproduction of any part of this manual in any form whatsoever, without STAR’s express
permission is forbidden.
•The contents of this manual are subject to change without notice.
•All efforts have been made to ensure the accuracy of the contents of this manual at the time of going to press.
However, should any errors be detected, STAR would greatly appreciate being informed of them.
•The above notwithstanding, STAR can assume no responsibility for any errors in this manual.
Copyright © 2005-2011 Star Micronics Co., Ltd.
Federal Communications Commission
Radio Frequency Interference
Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device
may not cause harmful interference, and (2) this device must accept any interference received, including interference that
may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
This statement will be applied only for the printers marketed in U.S.A.
FCC WARNING
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s
authority to operate the equipment.
For compliance with the Federal Noise Interference Standard, this equipment requires a shielded cable.
For RF interference suppression, if a ferrite core is provided with this device, afx it to the interface cable
Statement of
The Canadian Department of Communications
Radio Interference Regulationst
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
The above statement applies only to printers marketed in Canada.

TABLE OF CONTENTS
1. Unpacking and Installation.....................................................................................................................1
1-1. Unpacking ....................................................................................................................................1
2. Parts Identication and Nomenclature..................................................................................................3
2-1. U Model .......................................................................................................................................3
2-2. PU Model .....................................................................................................................................4
2-3. Choosing a place for the printer...................................................................................................5
3. Setup..........................................................................................................................................................6
3-1. Connecting the USB/PoweredUSB Cable to the Printer .............................................................6
3-2. Connecting to a Peripheral Unit...................................................................................................9
3-3. Loading the Roll Paper ..............................................................................................................10
3-4. Connecting the USB/PoweredUSB Cable to the PC .................................................................13
3-5. Connecting the Power Cord .......................................................................................................14
3-6. Turning Power On......................................................................................................................16
4. Attaching the Accessories ......................................................................................................................17
4-1. Attaching the Holder Plate.........................................................................................................17
4-2. Attaching the Rubber Feet .........................................................................................................18
4-3. Switch Cover Installation...........................................................................................................19
5. Thermal Roll Paper Specication.........................................................................................................20
5-1. Roll paper specication..............................................................................................................20
5-2. Recommended paper..................................................................................................................20
6. Control Panel and Other Functions .....................................................................................................22
6-1. Control Panel .............................................................................................................................22
6-2. Errors..........................................................................................................................................22
6-3. Self-Printing...............................................................................................................................24
7. Preventing and Clearing Paper Jams...................................................................................................25
7-1. Preventing Paper Jams ...............................................................................................................25
7-2. Removing Paper Jam .................................................................................................................25
7-3. Releasing a Locked Cutter (Auto Cutter Mode only)................................................................26
8. Periodical Cleaning................................................................................................................................28
8-1. Cleaning the Thermal Head .......................................................................................................28
8-2. Cleaning the Paper Holder .........................................................................................................28
9. Peripheral Unit Drive Circuit ...............................................................................................................29
10. Specications ........................................................................................................................................31
10-1. General Specications ...............................................................................................................31
10-2. Auto Cutter Specications .........................................................................................................32
10-3. Interface .....................................................................................................................................32
10-4. Electrical Characteristics ...........................................................................................................32
10-5. Environmental Requirements.....................................................................................................35
10-6. Reliability...................................................................................................................................36
11. DIP Switch Settings..............................................................................................................................37
Please access the following URL
http://www.star-m.jp/eng/dl/dl02.htm
for the latest revision of the manual.

– 1 –
1-1. Unpacking
After unpacking the unit, check that all the necessary accessories are included in the package.
1-1-1. U Model
Fig. 1-1 Unpacking
If anything is missing, contact the dealer where you bought the printer and ask them to sup-
ply the missing part. Note that it is a good idea to keep the original box and all the packing
materials just in case you need to pack the printer up again and send it somewhere at a later
date.
1. Unpacking and Installation
Printer
Paper roll holder
Holder plate
Switch cover
USB cable Power cord
Rubber feet
CD-ROM
Installation sheet
Roll paper
Screws

– 2 –
1-1-2. PU Model
[Options]
AC adapter
STAR, Adapter PS60A-24A
PoweredUSB cable (Y cable)
PoweredUSB 24V to USB-B & HOSIDEN-M
USB cable
STAR, USB Cable 1.8M TSP1
PoweredUSB cable (straight type)
PoweredUSB 24V to 1×8
[Recommended cables]
Paper roll holder
Holder plate
Printer
Switch cover
Screws
Rubber feet
Roll paper
Connector cover A
CD-ROM
Installation sheet

– 3 –
2-1. U Model
2. Parts Identication and Nomenclature
Cover open lever
Push this lever in the
direction of the arrow to
open the printer cover.
Control panel
Features LED indicators to indicate
printer status and switches to oper-
ate the printer.
Power switch
Used to turn on/off
power to the printer.
Power connector
For connection of the
power cord.
Peripheral drive connector
Connects to peripheral
units such as cash draw-
ers, etc.
Do not connect this to a
telephone.
USB connector
For connection to a
host computer using a
USB cable.
Printer cover
Open this cover to load or
replace paper.

– 4 –
2-2. PU Model
Cover open lever
Push this lever in the
direction of the arrow to
open the printer cover.
Peripheral drive connector
Connects to peripheral units such as
cash drawers, etc.
Do not connect this to a telephone.
Printer cover
Open this cover to load or
replace paper.
Control panel
Features LED indicators to indi-
cate printer status and switches
to operate the printer.
Power switch
Used to turn on/off
power to the printer.
Power connector
For connection of the AC adapter or
the PoweredUSB cable (Y cable).
USB connector
For connection to a
host computer using
the USB cable or
PoweredUSB cable
(Y cable).
PoweredUSB connector
For connection to a host
computer using the Pow-
eredUSB cable (straight
type).

– 5 –
2-3. Choosing a place for the printer
Before actually unpacking the printer, you should take a few minutes to think about
where you plan to use it. Remember the following points when doing this.
✓ Choose a rm, level surface where the printer will not be exposed to vibration.
✓The power outlet you plan to connect to for power should be nearby and unobstruct-
ed.
✓Make sure that the printer is close enough to your host computer for you to connect
the two.
✓Make sure that the printer is not exposed to direct sunlight.
✓Make sure that the printer is well away from heaters and other sources of extreme
heat.
✓Make sure that the surrounding area is clean, dry, and free of dust.
✓Make sure that the printer is connected to a reliable power outlet. It should not be
on the same electric circuit as copiers, refrigerators, or other appliances that cause
power spikes.
✓Make sure that the room where you are using the printer is not too humid.
✓This device employs a DC motor and switches that have an electrical contact point.
Avoid using the device in environments where silicon gas can become volatile.
WARNING
✓Shut down your equipment immediately if it produces smoke, a strange odor, or un-
usual noise. Immediately unplug the equipment and contact your dealer for advice.
✓Never attempt to repair this product yourself. Improper repair work can be danger-
ous.
✓Never disassemble or modify this product. Tampering with this product may result
in injury, re, or electric shock.

– 6 –
3. Setup
3-1. Connecting the USB/PoweredUSB Cable to the Printer
3-1-1. U Model
Pass the cable through the cable support as shown. Then, connect the USB interface cable to
the printer.

– 7 –
3-1-2. PU Model
CAUTION
Make sure that the printer is turned off before connecting the PoweredUSB cable (Y cable) or
PoweredUSB cable (straight type).
(1) According to the cable used, install the connector cover onto the printer to prevent im-
proper cable connections.
USB cable or PoweredUSB cable (Y cable)............Connector cover A
PoweredUSB cable (straight type) ..........................Connector cover B
The printer is shipped with connector cover B installed. This cover does not need to be
removed when using the PoweredUSB cable (straight type). When using a USB cable or
PoweredUSB cable (Y cable), remove connector cover (B) and install connector cover (A)
to the printer until a click is heard.
To remove connector cover (B), use a at-head screwdriver as shown to push in the hook
on the cover.
Connector cover A
Connector cover B
Hook
Connector cover B
Hook
1 2
3 4