Starcom Systems Helios User manual

Helios Installation Manual
Last Update: January 14th, 2009

The Hardware Module –Helios ii Simulation Kit Manual
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Table of Contents i Simulation Kit Manual
Table of Contents
Chapter 1 Starcom System Overview .............................................. 1
The Hardware Module –Helios ........................................................ 2
Basic Helios Logic States............................................................. 3
Arming and Disarming the Helios ................................................. 3
Communication with the Helios .................................................... 3
Helios Tracking Modes ................................................................ 4
The Communication Module............................................................. 4
Computer Requirements ............................................................. 5
The User Interface Module ............................................................... 5
Chapter 2 Helios Alarm System ..................................................... 7
Chapter 3 Helios Pin Allocations........................................................... 8
Chapter 4 Installing the Helios........................................................... 11
Safety and Wiring Considerations.................................................. 12
Positioning the Helios Optimally .................................................... 14
Tools Required for Installing the Helios......................................... 15
Before Installing ............................................................................. 15
Installing the Helios........................................................................ 15
Connecting External Relays to Enable Helios Functions ..................16
Fuel Management......................................................................20
Chapter 5 Helios Accessories ............................................................. 21
Remote Devices .............................................................................. 21
Dallas iButton...........................................................................21
Remote Control ........................................................................23
Keypad ....................................................................................25
Transponder.............................................................................27
Hands Free Kit..........................................................................28
Net-960E Mobile Data Terminal ..................................................30
Temperature Sensor..................................................................35
Bluetooth Adaptor .....................................................................36
Chapter 3 Helios Product Line ..................................................... 37
Appendix 38
Cellular Phones Commands Helios................................................. 38
Helios Hyper Terminal Commands................................................. 39

The Hardware Module –Helios 1 Simulation Kit Manual
Chapter 1 Starcom System
Overview
The Starcom Helios is the mobile component of Starcom’s advanced vehicle tracking
and fleet management system. The system uses advanced software algorithms for
field tracking of vehicles and provides customers with a selection of real-time
information about the tracked vehicle.
Due to its versatility, you can use the Starcom system for any of the following
applications:
Sending real-time text messages to vehicle owners
Protecting vehicles from theft
Securing domestic and business premises
Managing business enterprises
Managing large databases, for example, population statuses and digital maps
Tracing vehicles and calls
The Starcom system consists of:
The mobile unit –Starcom location control unit –Helios
The communication layer of the cellular network
The user interface, consisting of:
Web application
Control center software

The Hardware Module –Helios 2 Simulation Kit Manual
The following figure describes the components of the Starcom System.
Figure 1 Starcom System Overview
This manual describes how to install the Helios and touches on other system
components only as required by the Helios.
The Hardware Module –Helios
The Helios integrates a GPS receiver and a GSM or CDMA cellular network modem. It
provides a complete vehicle security alarm and fleet management solution. The two-
way communication modem, based on existing wireless infrastructure, makes it
possible to deploy the system with immediate and full functionality around the world.
The modem enables the Helios to communicate via the GPRS/1x or the SMS channel
and to receive and send status and location data.
The built-in alarm system monitors the vehicle at all times and alerts the Starcom
Control Center software in the case of theft or distress.
After installing the Helios, you can reprogram its parameters remotely and send
commands to perform multiple functions.
You can integrate various accessories into the Starcom system, for example, text
terminals, temperature sensors, accident/shock detectors, Bluetooth devices, and
transponders. For detailed information on the available accessories, refer to Chapter 5
Helios Accessories on page 21.

The Hardware Module –Helios 3 Simulation Kit Manual
Basic Helios Logic States
The Helios is always in one of four following alarm logic states:
Idle –The state of the Helios when the engine is on.
Armed –The immobilizer is activated and the engine is off. The alarm system is
active and ready.
Garage –The alarm system is disabled for a predefined period of time. This is
useful, for example, when the vehicle is undergoing maintenance.
Silent Delay –The Helios enters this state if triggered while in the Armed state.
In this state, only the blinkers are activated. After a predefined period of time has
elapsed in Silent Delay mode, the Helios enters Alarm Triggered mode.
Alarm Triggered –The system activates the siren.
Arming and Disarming the Helios
There are six ways to arm and disarm the Helios:
Remote Control (with or without code) –The simplest way to actively arm or
disarm the Helios.
Keypad –The control center can identify the vehicle driver by the code used. This
provides an extra layer of security.
Dallas –Press the Dallas iButton against the Dallas socket. The control center can
identify the vehicle driver by which Dallas iButton is used. This provides an extra
layer of security.
Over-the-Air Command –Use Starcom software to arm or disarm the Helios with
a remote command.
Disarm from Input –Turning the ignition key disarms the Helios.
Passive Arming –The Helios is automatically armed when a predefined period of
time has passed after the engine was switched off.
Communication with the Helios
The Helios is always ready to receive an SMS text message command. By default, it
attempts to connect to the GPRS network once. After succeeding, it remains
connected and sends test transmissions (ping) via GPRS. The size this message is 50
bytes (or 1 kB in 20 transmissions), not including the TCP/IP headers.
Important Note: To enable constant tracking of the Helios’s location and
status, use the Tracking command.

The Communication Module 4 Simulation Kit Manual
Helios Tracking Modes
The Helios enables you to monitor vehicles at constant intervals or continually (this is
necessary, for example, in a car chase). The following three tracking modes are
available:
SMS Tracking –The Helios transmits at regular intervals in any available
communication channel (either SMS or TCP/IP). If no communication channel is
available, the unit saves the message until coverage is resumed. The shortest
interval available per message is one minute.
Roaming- This mode useful for pass country borders, the Helios transmits at
regular intervals that customized according to your requirements (via TCP/IP
channel or SMS). The Helios communicates with the local cellular operator of the
country it located.
GPRS Tracking –The Helios transmits up to once every ten seconds. GPRS
Tracking is only available if the unit is logged in to the TCP/IP network. If the
message cannot be sent, it is discarded. This mode can be used for tracking a
vehicle during a car chase.
The Communication Module
Communication between the Helios and Starcom software is performed through the
GPRS channel (for GSM networks) and 1x (for CDMA networks) or the SMS channel.
The following communication protocols are used: TCP/IP, SMPP, direct cable
connection, private network, and the UDP protocol for external applications.
SMS Channel –Can be implemented in two ways: Through a terminal unit
connected to the server computer, or, in a network with many Helios units,
through the SMPP protocol. SMPP protocol enables the system to receive SMS
messages directly and enables sending SMS messages to mobile network devices.
TCP Channel (GPRS or 1x) –The Helios connects to the network to send data
(either through the Internet or through a private network) and uses the TCP
protocol to send its data and receive commands from the Routing application.
Private Network –When there is a large number of Helios units in your Starcom
network, it is recommended to establish a private network with the cellular
operator. This enables all the Helios units to connect directly to the operator's
Routing application instead of connecting through the Internet. The private
network facilitates the fast flow of information, eliminates much noise, blocks
viruses, and lowers costs. The private network can be implemented either by
setting up a dedicated communication line or a VPN (Virtual Private Network) with
the cellular company.
The Routing Application –This is the core of the Starcom communication
system and is used to control the mobile network and the LAN/WAN
simultaneously. It supports receiving data messages from GPRS/1x and SMS
channels and from large numbers of GSM or CDMA units at the same time. The
Routing application is installed on a computer that functions as the system server.
It is the communication center for all the incoming and outgoing transmissions.

The User Interface Module 5 Simulation Kit Manual
The Helios communicates directly with the Starcom operator local Routing
application. When it connects to the GPRS network, it searches for the Routing
application. Once the connection is made, communication flows in both directions.
The Routing application can also use SMPP and modem terminals to communicate
with the Helios units through SMS and send SMS notifications to clients. Typically,
the Helios units have a second IP address to use as a backup in case of routing
difficulties.
A third party applications interface is available (EAI) for routing. The EAI can work
with external applications either via UDP or TCP.
Computer Requirements
Your system server must meet the following minimum requirements to run the
Routing application:
Hard Drive: 200 GB
RAM: 512 MB
Microsoft®Windows 2000/XP/Vista
Com Port (RS232)
Internet Connection
The computer must be able to accept incoming TCP/IP connections on ports 232
and 6600 and an additional port selected by the client.
The computer must be connected to the Helios main unit 24 hours per day and 7
days per week for enable the SMS transmission.
Note: The computer must run 24 hours per day and 7 days per week.
The User Interface Module
The User Interface consists of the following applications:
Installer Application –Ensures correct installation by means of automatic testing
for installation control. The program does not permit incorrect installation,
prevents false alarms, and ensures customer satisfaction. The application enables
programming of all parameters either via the RS232 cable connection or by
wireless transmission.
The Installer application is provided together with the Evaluation Kit and helps the
operator learn the system functions, including programming via RS232 and
remotely testing the various features, such as mileage readings from the odometer
and by GPS and activating the gradual stop feature.
Control Center Program –Supports 24/7 security control. The application
enables operators to respond in a timely and professional manner to routine or
emergency situations. The operators using the application follow a predefined set
of procedures and respond as quickly and efficiently as possible to the incoming
security events, may they be theft, accident, or another emergency situation.
The Starcom Control Center application has a multi-language interface. It provides
a predefined set of procedures to handle essential tasks such as:
Emergency Calls –Theft, emergency button, and accidents, while taking into
account the vehicle location and emergency services in place.

The User Interface Module 6 Simulation Kit Manual
Procedures Support –Matching the software to the local procedures
according to the event type and individual client requests enables quick
response for emergency situations.
Database Management –Building and maintaining of databases that include:
Clients, installers, personnel, and more. The software has the ability to sort the
databases and information by subject and filters.
Replay from Logs –The replay can be viewed on a map along with the vehicle
status or on the reports that show trip and driver details.
Information Management –Easy and friendly presentation of information for
quick initial response. Ordering by priorities defined by the client, sending the
information to another division in the organization, receiving information from
the vehicle's sensors and visual display of any information from the vehicle.
Reports –Producing reports based on the system information with a wide
variety of filters, such as: Event summary reports, marketing reports, and
technical reports. You can also create new reports.
Starcom Online Web Application: The Web-based Fleet Management
Application –An advanced tool for real time monitoring, tracking, and reporting.
Starcom Online offers:
Simple and user-friendly interface with many built-in fleet applications.
Real time alerts on deviation of vehicles and drivers from predefined work
schedules. You can redirect alerts directly to the fleet manager's cellular phone
or e-mail account.
Multiple options for production of activity reports.
Control and support Starcom hardware, including: Geo fencing function, route
control, speed alerts, analog and digital input controls, mileage reading (via the
GPS), driver identification, commands via the client personal mobile phone, and
a wide range of reports.
Starcom Online can be fully customized to be used with the local Starcom
operator corporate branding, including colors, title, logo, and language.

The User Interface Module 7 Simulation Kit Manual
Chapter 2 Helios Alarm System

The User Interface Module 8 Simulation Kit Manual
Chapter 3 Helios Pin Allocations
The following figure describes the pin numbers in the Helios J1 connector. Use it as an
aid to wiring Helios.
Figure 2 J1 Connector Pin Numbers

The User Interface Module 9 Simulation Kit Manual
Wire the Helios J1 connector according to the following table of electrical connections.
Table 1 Helios Pin-out Description
Pin
Number
Function
Color
Designation
Notes
1
Immobilizer and/or
Gradual Stop
Blue
Output (-)
Install with an external relay. Refer to
Immobilizer and Gradual Stop on
page 16.
2
Door Unlock
Gray
Output (-)
Install with an external relay. Refer to
Locking System on page 17.
3
RS232 TX
Orange/Blue
Communication
Enables direct communication with a
PC. The wire bundle provides a Molex
connector.
4
Key (Ignition)
Yellow
Input (+)
Indicates the vehicle ignition state.
5
Main Power 12V
Red
Power Supply
Main +12V supply. Protected by a 5A fuse.
6
GND
Black
7
Key Pad/Dallas
Blue/White
Communication
The wire bundle provides a Molex
connector.
8
Emergency Button
White
Input (-)
9
Microphone (+)
Orange
Audio
Hands free connection kit. The wire
bundle provides a Molex connector.
10
Speaker (+)
Violet
Audio
Hands free connection kit. The wire
bundle provides a Molex connector.
11
Analog 1
Yellow/Blue
Input (-)
Used for fuel consumption.
12
CAN High
Black/Gray
CAN bus connection
13
Door Lock
Gray/Orange
Output (-)
Install with an external relay. Refer to
Locking System on page 17.
14
Arm
Orange/White
Input (-)
15
RS232 RX
Blue/Black
Communication
The wire bundle provides a Molex connector.
16
Door
Green
Input (-)
17
Disarm
Pink
Input (-)
Alarm system disarming input.
18
GND
Black
19
Siren/Vehicle Horn
Red/Black
Output
Install with a relay (according to the
vehicle voltage 12V or 24V).
20
Odometer
White/Black
Pulse Counting Input (+)
Connect to pulse generator.*
21
Microphone (-)
Green/Red
Audio
Hands free connection kit. The wire
bundle provides a Molex connector.
22
Speaker (-)
Blue/Red
Audio
Hands free connection kit. The wire
bundle provides a Molex connector.
23
Analog 2
Violet/White
Input (-)
24
CAN Low
Gray/Blue
CAN BUS connection
*The odometer input informs the system whether to measure mileage by counting
odometer pulses or by calculating the distance traversed by the vehicle using GPS.
The odometer can count pulses from any type of pulse generator.

The User Interface Module 10 Simulation Kit Manual
The following figure shows how to connect all the auto components to the Helios.
Figure 3 Auto Components Block Diagram

The User Interface Module 11 Simulation Kit Manual
Chapter 4 Installing the Helios
Warning: Failure to closely adhere to all installation instructions may
result in system malfunction and ultimately compromise the reliability of
the entire system.
It is assumed that installers are familiar with vehicle wiring and auto
electrical devices.
This chapter contains a selection of wiring options from which to select.
Select the options best suited to your application.
Avertissement : Le non-respect de toutes les instructions d’installation
peut causer un fonctionnement défectueux du système et par la suite
affecter la fiabilité du système entier.
Il est présumé que les installateurs sont familiers avec le câblage du
véhicule et les appareils auto électriques.
Ce chapitre inclus une section des options de câblage à choisir.
Choisissez l’option la plus adaptée à votre application.
Warnung: Nichtbefolgen der Installationsanweisungen kann zu
Betriebsstörungen im System führen und somit die Verlässlichkeit des
gesamten Systems gefährden.
Es wird vorausgesetzt, dass die Person, die es einsetzt mit den Kabeln
des Fahrzeugs und den elektrischen Geräten vertraut ist.
Dieses Kapitel enthält mehrere Verkabelungsoptionen, aus denen Sie
wählen können. Wählen Sie die Optionen, die sich am besten für Ihre
Anwendung eignen.

Safety and Wiring Considerations 12 Simulation Kit Manual
Safety and Wiring Considerations
Warning: Always adhere to safety instructions to prevent possible
injury and avoid damage to existing vehicle systems.
Before beginning an installation, disconnect the vehicle battery. Notify the client
that this erases the memory of all auto systems. These will have to be re-
programmed.
Test wiring only using a LED test-lamp or voltmeter. Using other types of test-
lamps may cause high output currents and significant damage to the vehicle's
electrical systems.
Solder all connections created during installation and insulate them using electrical
insulation tape and/or insulation sleeves. Twisting wires together without soldering
them can result in loose connections and serious faults.
There is the danger of explosion if the battery is replaced incorrectly. Replace the
battery only with the same or equivalent type recommended by the manufacturer.
Dispose of used batteries according to the manufacturer's instructions.
Take special care to avoid damage to the cables of the vehicle's security systems,
for example, vehicle computer and air bags. Take note of this when testing voltage
using a voltmeter or test-lamp to prevent undesired system activation.
Only trained and qualified personnel should be allowed to install, replace, or
Service this equipment
When drilling in the vehicle, verify that there are no cables in the vicinity. Failure
to do so may result in severe damage.
Avertissement: Respectez toujours les instructions de sécurité afin de
prévenir et éviter un dommage aux systèmes existants du véhicule.
Le danger d’explosion existe lorsque la batterie est remplacée incorrectement.
Remplacez la batterie seulement avec la même ou un type équivalant recommandé
par Starcom Systems. Déposez les batteries usées en respectant les instructions
du fabricant.
Testez le câblage seulement en utilisant une lampe-test LED ou voltmètre.
L’utilisation d’autres types de lampes-teste peut causer la production du courant
élevé et un dommage significative pour le système électrique du véhicule.
Soudez toutes les connexions crées durant l’installation et isolez les en utilisant un
ruban d’isolation électrique et / ou une manche d’isolation. Enserrez les câbles
ensemble sans les souder peut se terminer par la perte des connexions et des
graves défauts.
Lorsque vous perforez dans le véhicule, vérifiez qu’il n’y a pas des câbles à
proximité.
Faites attention de ne pas endommager les câbles du système de sécurité du
véhicule comme par exemple l’ordinateur du véhicule ou l’Air bag.

Safety and Wiring Considerations 13 Simulation Kit Manual
Seules les personnes formées et qualifiées ont l’autorisation d’effectuer les
installations, remplacer ou servir cet équipement
Avant de commencer une installation, déconnectez la batterie du véhicule.
Informez le client que ceci effacera la mémoire de tout le système auto et devra
être reprogrammé.
Warnung: Halten Sie sich immer an die Sicherheitsanweisungen, um
mögliche Verletzung und Schäden an den vorhandenen Systemen des
Fahrzeugs zu verhindern.
Trennen Sie die Verbindung der Fahrzeugbatterie, bevor Sie mit der Installation
beginnen. Teilen Sie dem Kunden mit, dass die Speicher aller Systeme des Autos
gelöscht werden. Diese müssen neu programmiert werden.
Verkabeln Sie probeweise mit einer LED-Testlampe oder einem Spannungsmesser.
Das Verwenden von anderen Testlampenarten kann zu hohem Ausgangsstrom
führen und die elektrischen Systeme des Fahrzeugs beträchtlich beschädigen.
Löten Sie alle Verbindungen, die während der Installation erstellt wurden und
isolieren Sie sie mit Isolierband und/oder Isoliermanschetten. Wenn Kabel nur
verdreht und nicht gelötet werden, kann dies zu lockeren Verbindungen und
ernsten Fehlern führen.
Wenn Sie im Fahrzeug bohren, stellen Sie sicher, dass sich keine Kabel in der Nähe
befinden. Sollten Sie dies nicht tun, können schwere Schäden die Folge sein.
Achten Sie insbesondere darauf nicht die Kabel des Sicherheitssystems des
Fahrzeugs zu beschädigen, beispielsweise des Computers und des Airbags des
Fahrzeugs. Beachten Sie diese, wenn Sie die Spannung mit einem
Spannungsmesser oder einer Testlampe testen, um eine ungewünschte Aktivierung
des Systems zu vermeiden.
Nur ausgebildetes und qualifiziertes Personal sollte diese Ausstattung installieren,
ersetzen oder warten.
Es besteht Explosionsgefahr, wenn die Batterie nicht richtig ersetzt wird. Ersetzen Sie die
Batterie nur mit dem gleichen oder gleichwertigen Typ, wie der vom Hersteller empfohlene.
Entsorgen Sie gebrauchte Batterien nach den Anweisungen des Herstellers.

Positioning the Helios Optimally 14 Simulation Kit Manual
Positioning the Helios Optimally
Do not install the Helios beneath metal parts, for example, under a shelf
supporting loudspeakers.
To maintain high-quality reception, it is highly recommended to install the Helios in
a location that provides an uninterrupted line-of-view with the sky.
Consider any of the following locations for installing the Helios:
Within the vehicle dashboard
Near to the glove compartment
Behind instrument panel
In the center console
Under the steering column
Ensure that the Helios is not near to heat sources, water pipes, or the vehicle
computer.
The following figure illustrates some of the possible installation locations.
Figure 4 Installation Locations
Dashboard
Central
Console
Glove
Compartment
Instrument
Panel
Steering
Column

Tools Required for Installing the Helios 15 Simulation Kit Manual
Tools Required for Installing the Helios
The following tools are required for installing the Helios:
Electric drill and/or screwdriver
Cone drill
Adapter for Phillips (cross-head) screws
Phillips, flat-tip, and star screwdrivers –various sizes
Wire cutter
Test-lamp and/or voltmeter (use of voltmeter is preferred and recommended)
Electrical insulation tape
Regular and drilling head screws
Insulation sleeve or soldering iron and solder
Before Installing
Run the Installer application and click Technical > Unit Status to verify if the
type and model of vehicle-under-installation appears in the Wiring by Models table.
Study the available information before proceeding.
If the vehicle type is not listed in the table and you are in possession of the data
required for installation, add all the pertinent information.
For improved system security, it is recommended to vary the installation location
randomly for each successive installation.
Confer with the client as to the location of the keypad, Dallas button, emergency
button, and other service buttons.
Installing the Helios
It is very important before installing the Helios unit in vehicle to run
the Helios Wizard for latest Firmware version update and connectivity
test (TCP Test).
Use alcohol to clean the surface to which you have decided to attach the Helios.
Connect all the required wires in the cable to the Helios connector before
connecting the connector to the Helios.
Secure the Helios in its chosen location using cable ties and ensure proper
concealment of all wires.

Installing the Helios 16 Simulation Kit Manual
Connecting External Relays to Enable Helios Functions
This section provides guidelines on how to wire the Helios output pins that require the
addition of an external relay. This is not an exhaustive discussion and there are many
possibilities –you should consider which option is best before commencing.
Note: Check the vehicle voltage (12V or 24V) before beginning work and
provide relays of the correct voltage.
Immobilizer and Gradual Stop
The Helios can bring the vehicle to a gradual stop if necessary. For example, if the
vehicle is reported as stolen, the control center can issue a Gradual Stop command.
When there are no alarms, the Immobilizer/Gradual Stop pin (#1) grounds the coil
(#85) of the external relay. In this case, the relay powers the vehicle starter or fuel
pump (via pin #87).
When a Helios alarm is activated, the Immobilizer/Gradual Stop pin (#1) toggles the
ground to the relay coil. As the duty cycle of pin 1 changes, the coil becomes
gradually deactivated for longer and longer intervals until it is fully disconnected from
ground. Consequently, the starter or fuel pump gradually becomes inactive, bringing
the vehicle to a gradual stop.
Figure 5: Immobilizer and Gradual Stop Wiring Scheme

Installing the Helios 17 Simulation Kit Manual
Siren
The Helios can sound the vehicle siren.
When wiring the Helios siren function, you can add an external siren or you can use
the vehicle’s own horn.
Note: The vehicle horn may use a large current and quickly deplete the
vehicle battery.
When there are no alarms, the Siren pin (#19) disconnects the coil (#85) of the
external relay from ground. In this case, the relay disconnects the siren (which is
connected through pin #87 of the relay (#87).
When a Helios alarm is activated, the Siren pin (#19) grounds the relay coil. As a
result, the siren is powered through the relay and sounds.
Figure 6 Siren Wiring Scheme
Locking System
Before making any changes to the vehicle wiring, verify which type of locking system
is in use. If you can identify the location of the locking engine and gain access to its
terminals, you may be able to make a direct connection without adding external
relays.
(–) (–) Locking
In this locking method, a negative pulse activates the locking mechanism and the next
negative pulse activates the unlocking mechanism –this is called (–)(–). It is also
possible to use (+)(+).
For vehicles with (–) (–) locking systems, you can wire the Helios without adding any
external relays, as follows:
1. Connect Helios the Lock pin (#12) to the locking engine Lock terminal.
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