Starcraft Telluride 2021 User manual
0311723.2021
FIFTH WHEELS
2021 Owner’s Manual
A subsidiary of Thor Industries, Inc.
Table of Contents
Factory Tours 8
Dealer Responsibility 8
Customer Relations 8
Obtaining Emergency Warranty Repair 9
To Contact Us 10
Starcraft Travel Club 10
About This Manual 10
Warranty Packet 10
Safety Alerts 11
Reporting Safety Defects 12
Customer Responsibility 13
Change Of Address/Ownership 13
Suggestions For Obtaining Service 13
Obtaining Service For Separately Warranted Items 14
Obtaining Service At Our Customer Service Facility 14
Parts and Accessories 14
Secondary Means of Escape (Exit Window) 21
Exit Window Label
Fire Safety 22
Fire Extinguisher 22
Smoke Alarm 23
Combination Carbon Monoxide /Propane Alarm 24
Formaldehyde 28
Extended Or Full Time Usage 28
Cold Weather Usage 28
Condensation 29
Tow Vehicle 31
Vehicle Labels 31
Weight Terms 31
Weight and Capacity Labels 31
OCCC Label (yellow)
Federal Certication Label
Tire and Loading Information
Loading Your Recreation Vehicle 33
Cargo Carrying Accessory Receiver (if so equipped) 33
Rear Bumper 34
Fifth Wheel Pin Box (customer supplied) 34
Fifth Wheel Pin Box 35
Fifth Wheel Pin Box Height 35
Fifth Wheel Hitching Procedure 35
Wire Harness/Connector Plug 36
Weighing Your Tow Vehicle and RV 36
Towing 39
RV Brake System 40
Electric Brakes 40
Brake Controller (customer supplied) 41
Travel Trailer Breakaway Switch 41
Hydraulic Brakes (if so equipped) 41
Disc Brakes (if so equipped) 41
2021 Starcraft Telluride FW RevA: Revision page 12
Table of Contents
Towing Behind Your RV 42
Entrance Door Step(s) 42
Entrance Door 42
Rear Vision Camera Prep/Camera (if so equipped) 43
Campsite Hook-Up 43
LCI 3.0 Leveling System (if so equipped) 44
Auto Leveling Touch Pad 45
OneControl Touch Panel 46
OneControl App (for your phone or tablet) 46
Linc Remote Control 47
Linc Remote
Troubleshooting 48
Stabilizer Jacks 48
Manual Stabilizer Jacks (if so equipped) 48
Electric Stabilizer Jacks (if so equipped) 48
Emergency Stopping 49
Emergency Towing 49
Wheel Lugs 50
Wheel Lug Nut Diagrams 50
Wheel Lug Nut Torque Values 51
Tires 52
Changing A Tire 54
Spare Tire Carrier (if so equipped) 55
Hoist Mount 55
Bracket Mount Travel Position
Hoist Mount Travel Position
Crank Access Port
Bumper Mount 56
Setting Up Your Recreation Vehicle 57
Travel Trailer Set Up 57
Fifth Wheel Set Up 57
Bumper Mount
Awnings (if so equipped) 58
Awning Care 58
Electric Patio Awning With Remote Control 58
In Motion Detector (if so equipped) 58
Power Awnings (if so equipped) 59
Carefree® Longitude Awnings (if so equipped) 59
Carefree® Travel’r Awnings (if so equipped) 60
Lippert Solara® Power Awnings (if so equipped) 62
Electric Slide Room(s) (if so equipped) 65
Slideout Overlap-Outside
General Slideout Troubleshooting Checklist 66
Flush Floor Slideout 66
Schwintek In-Wall Slideout System 68
Norco Slideout System 71
Power Gear Slideout System 72
Fig.1 Slideout Controller
Power Gear Slim Rack Slideout System 74
Power Gear Ram Slideout System 79
Table of Contents
The Electrical System 81
In Case Of An Electrical Fire 81
Command Center 82
Command Center Panel
Command Center Panel w/Switch Modules
GFCI Receptacle 83
Testing The Campsite Power Connection 83
Power Converter 85
Converter w/Charge Wizard (if so equipped) 86
12-Volt DC System 87
12-Volt Fuse Panel 87
Replacing a Fuse 87
12-Volt DC Outlet 87
Auxiliary Battery (customer supplied) 88
Dry Camping 88
Replacement and Maintenance 89
Battery Isolator For Your Tow Vehicle (customer supplied) 89
Battery Disconnect Switch (if so equipped) 89
Battery Disconnect Switches
Load Center 90
120-Volt Circuit Breakers 90
Approximate Electrical Load Ratings 91
120-Volt 50 AMP AC Electric System (if so equipped) 92
50 amp Power Cord 93
Calculating 50 amp Electrical Load (if so equipped) 93
Generator 94
Maintenance 95
Solar Prep (if so equipped) 95
Solar Plug
LED Decorative Light Strips (if so equipped) 96
Replacing Light Bulbs 96
Exhaust Gas Fumes 97
Propane Gas System 97
Propane Gas Container 98
Servicing or Filling 99
LP Gas Container Overll 100
Maintenance 100
Propane Cylinder Recertication 100
Hoses, Pipes, Tubes and Fittings 100
Propane Regulator 101
Propane Use and Safety 102
Using the Propane System 102
Propane System Label
Cooking With Propane Gas 103
Calculating Propane Gas Usage 103
Cooking / Comfort Heating Label
Traveling With Propane 104
Installing Propane Cylinder(s) 104
Single Cylinder
Main Supply Hose
Double Cylinder
Two Propane Cylinders
Table of Contents
Plumbing System 107
Plumbing System Maintenance 107
Monitor Panel 107
Monitor Panel
Command Center
Fresh Water System 109
Water Pressure Regulator (customer supplied) 109
Water Purication System (if so equipped) 110
Water Pump Strainer
Filter Housing
Draining The Fresh Water System 111
Exterior Fresh Water Drain
6 In 1 Utility Center (if so equipped) 112
Potable Water Label
Low Point Drains
Water Heater Bypass – 3 Valves (if so equipped) 113
Water Heater Bypass – 2 Valves (if so equipped) 114
Operation 114
Water Valve Congurations 114
Sanitizing (with 6 in 1 Utility Center) 116
Winterizing (with a 6 in 1 Utility Center) 118
Air Pressure Method 119
Winterize the Black Tank Flush 120
Winterizing with Antifreeze Method 120
Water Heater 121
Operating Instructions 121
Water Heater Bypass 122
High Altitude Deration 122
Pressure and Temperature Relief Valve 122
Draining and Winterization 123
Outside Shower (if so equipped) 123
Faucets 124
Bathroom Tub / Shower 124
Black/Grey Water System and Tanks 124
Black and Grey Tank Drains 126
Black/Grey Tank Drain and Valves
Tank Heaters (if so equipped) 127
Toilet (If So Equipped) 128
Air Conditioner 131
Power Roof Vent (if so equipped) 131
Attic Fan Control
Furnace 132
Fireplace (if so equipped) 132
Microwave 133
Cooking Safety 133
In Case Of a Grease Fire 133
Cooktops, Range and Oven (if so equipped) 134
Cooking With Propane (if so equipped) 134
LP Gas Grill Hookup (if so equipped) 136
Table of Contents
Attaching the “Quick Coupler” Connection 136
Quick Connect Coupler
Range Hood (if so equipped) 137
Refrigerator 137
Water Heater – See Plumbing Section 139
Outside Kitchen (if so equipped) 139
Quick Connect Coupler
Exterior Refrigerator 140
LP Gas Grill (if so equipped) 140
Cleaning the Grill 141
Antenna 143
HDTV Antenna (if so equipped) 143
Wi-Fi Prep (if so equipped) 143
Antenna Power Supply (if so equipped) 143
Antenna Power Supply
Cleaning The Interior 145
Décor Glass (if so equipped) 145
Furniture Upholstery 145
Sofa and Dinette 147
Hide-A-Bed Sofa or Sofa Sleeper 147
Jack Knife Sofa 147
Trifold Sofa 147
Cube Sofa 148
Booth Dinette (if so equipped) 148
Free-Standing Table and Chairs (if so equipped) 148
Pantry or Hutch (if so equipped) 149
Countertops 149
Laminate Countertops (if so equipped) 149
Solid Surface Countertops (if so equipped) 149
Flooring 150
Carpet 150
Vinyl Flooring 150
Bed Storage 150
Prop Rod (if so equipped) 150
Gas Struts (if so equipped) 151
Bunk Beds (if so equipped) 151
Bunk Bed Ladder (if so equipped) 151
Cleaning The Exterior 153
Frame 155
E-Z Lube or Super-Lube Axle (if so equipped) 155
Exterior Roof and Sidewall Vents 156
Windows 156
Exterior Ladder (if so equipped) 156
Sealants 157
Fifth Wheels - Sealant Diagram 158
Travel Checklist 159
RV Storage 160
7
This manual has been provided by your recreational vehicle manufacturer for the sole pur-
pose of providing instructions concerning the operation and maintenance of this recreational
vehicle. Nothing in this manual creates any warranty, either expressed or implied.
Please review the limited warranty and the limited warranties that apply
to specic components oered with this vehicle.
Instructions are included in the manual for operating various components which are optional
on some RV’s or may not be available on your particular model.
In addition, the owner should refer to individual manufac-
turer’s operating instructions contained in the owner’s packet.
8
Congratulations! Thank you for selecting a Starcraft recreation vehicle. We are excited to
welcome you to our growing RV family. We are committed to being the most respected name
in RVs. We invite you to drop by our manufacturing facility.
Starcraft recreation vehicles are manufactured for use as temporary living quarters for rec-
reation, camping and travel uses, all as dened by the bylaws of the Recreation Vehicle
Industry Association (RVIA).
This recreation vehicle is not intended for use as a full-time residence or for commercial
use. Commercial use means using the recreation vehicle as a business asset such as a mobile
oce or using the recreation vehicle for lease or rental purposes.
Starcraft reserves the right to discontinue or change specications or design at any time
without notice and without incurring any obligation whatsoever. Recreation vehicles built
for sale in Canada may dier to conform to Canadian Codes.
To book a factory tour or check on available tour times (free admission, closed holidays)
please log on to https://www.jayco.com and hold the mouse pointer on the
heading. Select from the drop down menu that opens.
Starcraft recreation vehicles are available in several sizes and models, so accessories and
components may dier slightly between models. Some equipment described in this manual
may not apply to your recreation vehicle.
Starcraft reserves the right to discontinue or change specications or design at any time
without notice, and to make additions or improvements without incurring any obligations
upon itself to install these changes on its products previously manufactured. Recreation
vehicles built for sale in Canada may dier to conform to Canadian Codes.
At the time of sale of the new RV, your Starcraft dealer is expected to:
Deliver your RV in the best condition possible. Your RV must pass the dealer’s
pre-delivery inspection (PDI), including all systems tests.
Provide orientation of the RV, its systems, components and operation.
Request that you read all warranty information and explain any provision not
clearly understood.
Ensure you receive the Warranty Packet. Your dealer can assist you in complet-
ing the OEM warranty cards or registrations, and locate any required component
model or serial numbers.
Complete and return the “Warranty Registration and Customer Delivery Form” to
Starcraft within 10 days of delivery to activate the applicable warranty coverage.
The is activated only after Starcraft receives a signed and dated “War-
ranty Registration and Customer Delivery Form” from your dealer.
Starcraft has empowered its dealers to make warranty and repair decisions.
If a special circumstance occurs that requires information from Starcraft, we have asked
your dealer’s service management to make the contact on your behalf.
Customer name and current location.
Phone number where you can be reached.
17-digit chassis Vehicle Identication Number (VIN) or 8-digit Serial Number.
9
Your date of purchase.
If applicable, the component description, serial number and model number.
A detailed description of the concern.
The name of your selling dealer.
•If dierent from above, the contact information for the RV repair facility you
are contacting Jayco to discuss.
Installations or alterations to the original equipment vehicle as distributed by Starcraft are
not covered by the Towable Limited Warranty. The special body company, assembler, equip-
ment installer or up tter is solely responsible for warranties on the body or equipment and
any alterations (or any eect of the alterations) to any of the parts, components, systems
or assemblies installed by Starcraft. Starcraft is not responsible for the safety or quality of
design features, materials or workmanship of any alterations by such suppliers.
1. Call 1-(800)-945-4787 or use our website dealer locator to nd an authorized Starcraft
dealer in your area. Contact them for an appointment; they will handle all warranty
repair billing and returned parts for you.
2. If you cannot locate an authorized Starcraft dealer near you, ask the campground sta
for referrals or check the local telephone yellow pages. Or contact Starcraft Customer
Service or your selling dealer for assistance in locating a repair facility.
Contact the RV repair facility to discuss your situation and make an appointment.
Ask how their billing will be handled. They may choose to bill Starcraft directly;
otherwise, you are expected to pay them.
Have the RV repair facility inspect your RV. Either they or you must call Star-
craft Customer Service to discuss applicable warranty coverage prior to any repair
work being performed.
Starcraft Customer Service will issue an authorization number upon warranty re-
pair approval and advise if any original parts need to be returned.
Once Starcraft Customer Service has issued an authorization number, the RV re-
pair facility may begin actual repair to your RV.
Inspect the completed repair work thoroughly. If you are not satised, communi-
cate that immediately to the RV repair facility management. Make sure you are
satised with the repair before you pay or leave the premises.
For reimbursement, either you or the RV repair facility must send a copy of your
itemized repair bill and all requested return parts by UPS (regular ground, freight
pre-paid) within 60 days of the completed repair date.
To expedite processing your warranty claim, include your name, address, phone number,
RV 17-digit VIN and authorization number. If returning parts, include a copy of your return
freight bill.
If an authorized Starcraft dealer is not located nearby, contact your selling dealer for assis-
tance. If your dealer is closed, check with the campground sta or telephone yellow pages
for an RV repair facility. Have the item repaired and contact Starcraft Customer Service im-
mediately the following business day.
Failure to contact Starcraft Customer Service, unauthorized or improper warranty repairs,
or failure to return requested original parts may result in loss of reimbursements and/or loss
of warranty.
10
Starcraft, Inc. Starcraft, Inc.
Customer Service Customer Service
P.O. Box 460 100 Bontrager Drive
903 S. Main Street Bldg 42 Door 4220
Middlebury IN 46540 Middlebury IN 46540
Phone (toll-free) (800) 945-4787
Fax (574) 825-6092
Brochure request info@Starcraftrv.com
Parts email parts@Starcraftrv.com
Service email service@Starcraftrv.com
Website www.Starcraftrv.com
All owners of Starcraft recreation vehicles are eligible for membership in the Starcraft
Camper Club. The club promotes family camping and the active use of your RV with others
who have similar interests in the RV lifestyle.
One “International Rally” is held each year in various locations around the United States
and Canada. In addition, the club oers a variety of local and regional activities throughout
the year.
By belonging to the Starcraft Camper Club, you will nd new ways to enjoy your RV and
make friends all across the country.
For more information, please visit www.Starcraftrvclub.com, or call 1-800-262-5178.
About This Manual
This manual is a guide to operation of the features, equipment and controls in your recre-
ation vehicle. If you nd components vary signicantly from what is described, please con-
tact your dealer to ensure you have the correct information. Nothing in this manual creates
any warranty, either expressed or implied.
This Owner’s Manual and Warranty Packet are to be considered permanent components of
the vehicle. Keep them in your recreation vehicle at all times for personal reference. If the
recreation vehicle is sold, they should remain with the vehicle for the next owner. Nothing
in this manual creates any warranty, either expressed or implied, nor does it cover every
possible detail of equipment, standard or option, installed on or in your recreation vehicle.
Information, illustrations and specications in this manual reect the most current avail-
able at the time of publication approval, are subject to change and not intended to indicate
actual size.
Warranty Packet
There are components that are excluded from the vehicle warranty, or are warranted sepa-
rately by their own individual manufacturer’s limited warranty. The Warranty Packet con-
tains these component manufacturer supplied manuals or information sheets, warranty cards
and/or registrations. Consult this information for questions regarding operating, mainte-
nance, servicing instructions and warranty coverage. It is important you complete and mail
warranty cards and registrations within the prescribed time limits to avoid loss of warranty
coverage.
11
Safety Alerts
Throughout this manual, certain items are labeled NOTE, CAUTION, WARNING, and
DANGER. These terms will alert you to precautions that can involve risk to your vehicle
or to your personal safety.
Read and follow them carefully. National Safety Associations and organizations require
many of the instructions listed. Always use the appropriate safety gear when servicing or
maintaining your recreation vehicle. Please call your dealer or our customer service repre-
sentatives if you are unsure how to proceed.
These signal words indicate precautions and potential situations, which if not avoided, may
result in personal injury, property damage, or damage to your recreation vehicle. These pre-
cautions are listed in the appropriate areas in this Owner’s Manual, and in the information
contained in the Warranty Packet, and on safety labels axed to your recreation vehicle.
Read and follow them carefully.
Gives helpful information.
Indicates a potential situation that,if not avoided, may result in property dam-
age or damage to your RV.
This is the safety alert symbol. It is used to alert you to potential
personal injury hazards. Obey all safety messages that follow this
symbol to avoid possible injury or death.
Indicates a potentially hazardous situation that, if not avoided, may result in
minor or moderate injury. It may also be used to alert against unsafe practices.
Indicates an imminently hazardous situation that, if not avoided, will result in
death or serious injury. This alert information is limited to the most extreme
situations.
Indicates a potentially hazardous situation that, if not avoided, may result in
death or serious injury.
12
Reporting Safety Defects
If you believe that your recreation vehicle has an alleged defect
which could cause a crash or cause injury or death, you should immediately inform the
National Highway Trac Safety Administration (NHTSA), in addition to notifying our Cus-
tomer Service Department.
If NHTSA receives similar complaints, it may open an investigation, and if it nds that a
safety defect exists in a group of vehicles, it may order a recall and remedy campaign.
However, NHTSA cannot become involved in individual problems between you, your dealer
or your vehicle manufacturer. For additional information, please refer to the NHTSA web-
site at www.safercar.gov.
Call the Department of Transportation (DOT) Vehicle Safety Hotline at 1-888-
327-4236, and a NHTSA representative will record your complaint information
(TTY: 1-800-424-9153 or 1-202-484-5238).
Oce of Defects Investigations/CRD
NVS-216
1200 New Jersey Ave SE
Washington, DC 20590
If you believe your vehicle has an alleged safety defect, you should contact
Transport Canada and our Customer Service Department immediately.
To le a safety concern, you can complete an on-line form at https://tc.canada.ca/en/road-
transportation/defects-recalls-vehicles-tires-child-car-seats/report-potential-safety-defect-
vehicles-tires-child-car-seats, or call to speak with a defect investigator.
For additional information, please refer to the Transport Canada website at www.tc.gc.ca/
recalls
To contact Transport Canada by phone:
819-994-3328 (Ottawa-Gatineau area or internationally)
Toll free: 1-800-333-0510 (in Canada)
To contact Transport Canada by mail:
Transport Canada -ASFAD
330 Sparks Street
Ottawa, ON
K1A 0N5
www.tc.gc.ca/rappels
Téléphone: 819-994-3328 (dans la région de Ottawa-Gatineau et à l’extérieur du pays)
Sans frais: 1-800-333-0510 (au Canada)
Adresse postale :
Transports Canada -ASFAD
330, rue Sparks
Ottawa (Ontario) K1A 0N5
13
Customer Responsibility
It is important you read and understand all instructions and precautions before operating the
recreation vehicle. Even if you are an experienced RV’er we encourage you to thoroughly
read this Owner’s Manual, as well as the information contained in your Warranty Packet and
Chassis Guide (motorized only).
As technology advances, new improvements enter the RV industry every day, and each RV
manufacturer has its own unique manufacturing process.
Familiarize yourself with the Limited Warranty applicable to your recreation vehicle. There
are components that are excluded or warranted separately by their individual manufacturer’s
limited warranty (refer to the Warranty Packet or Chassis Guide if applicable).
As the new owner of the recreation vehicle, you are responsible for regular and proper
maintenance performed in accordance with this manual and the OEM manuals. Regular and
proper maintenance will help prevent conditions arising from neglect that are not covered by
the limited warranty. It is your responsibility and obligation to return your vehicle to your
dealer for repairs and service.
Change Of Address/Ownership
Please notify our Customer Service Department as soon as possible of a change of address
by writing or calling us. For notication of a change of ownership, please ll out the appro-
priate form located in this manual and mail it to Customer Service along with documentation
showing proof of ownership. Please include your current vehicle mileage (motorized only).
Suggestions For Obtaining Service
To help ensure your dealer provides the level of service you expect, here are some sugges-
tions we would like to make:
Do not wait until you are ready to use your RV. Your dealer
may not be able to service it immediately and/or the repair may require parts be ordered. The
dealer’s service department is busiest on Mondays, Fridays and before the holidays.
If you are having warranty work performed, be sure to
have the right papers with you. Take your warranty folder and have your vehicle informa-
tion available. All work to be performed may not be covered by the warranty. Discuss ad-
ditional charges with the service personnel.
Provide your dealer with a written list of specic repairs needed. It is
important that you provide any vehicle repair history to the dealer’s service personnel.
Keep a maintenance log of your vehicle’s service history. This can often provide a clue to
the current issue.
If you leave a list with several items and you need
your vehicle returned back by a specic time, discuss the situation with the dealer’s service
personnel and list your items in order of priority. This may include making a second ap-
pointment for work not completed or parts that the dealer may need to order.
Please don’t be oended if you are
told you cannot watch the work being done. Some insurance requirements forbid admission
of customers to the service area.
Finally, check out the service or repair job when you pick
up your vehicle. Notify the dealer’s service personnel immediately of any dissatisfaction.
If you cannot return the vehicle immediately for repair, make an appointment as soon as
possible.
Please be aware that all service shops require notication of any issues with their repairs
within a specied time limit. Make sure you are familiar with their repair policies.
14
Obtaining Service For Separately Warranted Items
Your selling dealer is responsible for servicing your recreational vehicle before delivery,
and has an interest in your continued satisfaction. We recommend your dealer perform all
inspection, warranty and maintenance services. Some dealers may be authorized service
centers for those OEMs whose products are warranted separately and excluded from the
Obtaining Service At Our Customer Service Facility
Should your recreation vehicle be in need of service, and your dealer recommends that the
repairs be made at our Customer Service facility, your recreation vehicle may be returned to
us with the following guidelines*:
You or your dealer must make a conrmed appointment 60 days prior to dropping
o the recreation vehicle at our Customer Service facility.
The holding tanks must be emptied and rinsed. We have a dumping station avail-
able for customer use.
The propane system (if so equipped) and all electrical systems must be shut down
and turned o. We are not responsible for discharged batteries or propane tanks.
During the appropriate season, please ensure the RV has been winterized.
Unless prior approval has been obtained from our Customer Service facility, all
personal items must be removed from the area where you are requesting service
repair and the refrigerator emptied. We are not responsible for loss of food items.
All transportation costs are the responsibility of the owner. You may need to
arrange for alternative accommodations for some types of repairs. Please be pre-
pared accordingly.
*Our Customer Service facility occasionally utilizes local independent repair facilities.
Your vehicle may be referred to or repaired by one of these local repair facilities.
Parts and Accessories
Contact your authorized dealer for assistance in obtaining replacement parts or accessories.
We do not sell direct to retail or non-authorized dealers. If the original part is no longer
available, we will make every eort to provide an appropriate substitute.
15
This Limited Warranty covers only RVs sold in, and that remain in, the United States, U.S.
Territories and Canada and used for the intended purpose of recreational travel and camping.
If a substantial defect in material or workmanship, attributable to Starcraft, is found to exist
and is reported to Starcraft or an authorized servicing dealer during the applicable warranty
period, it will be repaired or replaced, at Starcraft’s option, without charge to the RV owner,
in accordance with the terms, conditions and limitations of this limited warranty.
This limited warranty applies to the rst consumer purchaser of a new RV only. All rights
and limitations within this warranty are applicable to the original owner of the RV only. You
may contact an independent, authorized dealer for details.
Starcraft makes no warranty of any nature beyond that contained in this limited warranty.
Starcraft does not authorize any person to create any other obligation or liability for it re-
garding this RV, and Starcraft is not responsible for any representation, promise or warranty
made by any dealer or other person beyond what is expressly stated in this limited warranty,
and no one has the authority to enlarge, amend or modify this limited warranty. Any selling
or servicing dealer is not Starcraft’s agent, but an independent entity.
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion
or limitation of incidental or consequential damages, so the above limitations or exclusions
may not apply to you.
The duration of the Limited Warranty is 1 year. The warranty period begins on the date
that the RV is delivered to the rst retail purchaser by an independent, authorized dealer of
Starcraft, or, if the dealer places the vehicle in service prior to retail sale, on the date the RV
is rst placed in such service.
16
The term of this Limited Warranty is 3 years for substantial defects to any “Structure Com-
ponents.” Structure Components means materials and/or workmanship directly attributable
to Starcraft relating to the lamination of the berglass sidewall assembly, the lamination of
the rear wall assembly, the lamination of the berglass front wall (wrap) assembly, sidewall/
end wall/front and rear wall frame assembly (wood and aluminum), roof frame assembly
(wood and aluminum), and oor frame assembly (wood and aluminum). Structure Compo-
nents specically excludes front and rear berglass caps and any other cosmetic berglass
attachments, sidewall metal (unless the root cause is the wall structure); exterior roof mate-
rial (EPDM rubber, TPO, etc.); oor covering (carpet, linoleum, hardwood tile, etc.); all
sidewall, end wall, front and rear wall, roof and oor attachments, and delamination caused
by water intrusion from lack of required exterior seal maintenance or other maintenance.
Structure Components further excludes all items identied under “What is Not Covered”
below.
Starcraft’s obligation to repair or replace defective materials or workmanship is the sole
obligation of Starcraft under this limited warranty. Starcraft reserves the right to have new
or remanufactured parts of similar quality used to complete any work, and to make parts
and design changes from time to time without notice to anyone. Starcraft reserves the right
to make changes in the design or material of its products without incurring any obligation
to incorporate such changes in any product previously manufactured. Starcraft makes no
warranty as to the future performance of this RV, and this limited warranty is not intended
to extend to the future performance of this RV, or any of its materials, components or parts.
In addition, the RV owner’s obligation to notify Starcraft, or one of its independent, autho-
rized dealers, of a claimed defect does not modify any obligation placed on the RV owner
to contact Starcraft directly when attempting to pursue remedies under state or federal law.
It is normal to expect some warranty service during the term of this Limited Warranty. To
obtain warranty service the owner must do all of the following:
Notify an independent, authorized dealer of Starcraft, or Starcraft, of the substantial defect
in material or workmanship attributable to Starcraft, within the warranty coverage period
designated above;
Provide the notication mentioned in (1), above, within ten (10) days of when the owner
discovered, or should have discovered, the substantial defect in material or workmanship
attributable to Starcraft;
Promptly schedule an appointment with and take the RV to an independent, authorized deal-
er of Starcraft, or Starcraft, for repairs; and
Pay any freight or transportation costs, import duties, fees and all incidental expenses associ-
ated with obtaining warranty service.
If you need assistance you may contact Starcraft RV at 903 S. Main Street, P.O. Box 460,
Middlebury, Indiana 46540, Attn: Customer Service, (800) 283-8267.
NOTE: Starcraft does not control the scheduling of service work at the independent, autho-
rized dealerships. You may encounter some delay in scheduling or completion of work. Also,
you must notify the selling dealer at time of delivery to have work performed on any defect
that occurred at the factory during manufacture at no cost to you as provided by this limited
warranty. (See below under WHAT IS NOT COVERED).
If two (2) or more service attempts have been made to correct any covered defect that you
believe impairs the value, use or safety of the RV, or if it has taken longer than thirty (30)
days for those types of repairs to be completed, you must, to the extent permitted by law,
notify Starcraft directly, in writing, at the above address, of the unsuccessful repair(s) of the
17
alleged defect(s) so that Starcraft can become directly involved in making sure that you are
provided service pursuant to the terms of this limited warranty.
Starcraft’s obligation is to address, within industry standards, any covered substantial de-
fect discovered within the warranty coverage period provided: (1) you notify Starcraft or
an authorized dealer within 10 days of your discovery of the substantial defect; AND (2)
you deliver the RV to Starcraft or an authorized dealership at your cost and expense. If this
primary repair remedy fails to successfully cure any substantial defect after a reasonable
number of repair attempts, your sole and exclusive remedy shall be to have Starcraft pay an
independent service shop of your choice to perform repairs to the substantial defect. If the
substantial defect is incapable of being repaired, your exclusive remedy will be to pay di-
minished value damages (i.e. the dierence in your purchase price and the actual value of the
RV on the date of purchase due to the substantial defect which is incapable of repair). You
must exhaust the primary repair remedy and this back-up remedy and both these remedies
must fail of their essential purpose before initiating any action against Starcraft.
By way of example only, this limited warranty does not cover any of the following: defects
in materials, components or parts of the structure of the RV not attributable to Starcraft;
items that are added or changed after the RV leaves the possession of Starcraft;
additional equipment or accessories installed at any dealership, or other place of business, or
by any other party, other than Starcraft;
any RV used for rental or other business or commercial purposes (Note: It shall be concluded
that the RV has been used for commercial and/or business purposes if the RV owner or user
les a tax form claiming any business or commercial tax benet related to the RV, or if the
RV is purchased, registered or titled in the name of any business association such as a cor-
poration or limited liability company);
any RV sold or used outside the United States, U.S. Territories or Canada;
any RV not used solely for recreational travel and camping;
any RV purchased through auction or wholesale;
any RV purchased from a dealer that is not an authorized dealer of Starcraft;
any defect arising from excess weight placed on the Structural Components;
normal wear, tear or usage, such as tears, punctures, soiling, mildew, fading, or discolor-
ation of exterior plastic or berglass, or soft goods, such as upholstery, drapes, carpet, vinyl,
screens, cushions, mattresses and fabrics;
the eects of condensation or moisture from condensation inside the RV;
mold or any damage caused by mold to the inside or outside of the RV;
imperfections that do not aect the suitability of the RV for its intended purpose of recre-
ational use or items that are working as designed but that you are unhappy with;
exterior paint or nish;
problems, including water leaks, related to misuse, mishandling, neglect or abuse, includ-
ing failure to maintain the RV in accordance with the owner’s manual, or other routine
maintenance such as inspections, lubricating, adjustments, tightening of screws and ttings,
tightening of lug nuts, sealing, rotating tires;
damage due to accident, whether or not foreseeable, including any acts of weather;
damage, rust or corrosion due to the environment, theft, vandalism, re, or other intervening
acts not attributable to Starcraft;
18
damage caused by unregulated water pressure, tank over ll, or plumbing system modica-
tions resulting in ooding of the vehicle;
failure of the original retail purchaser or others to follow ordinary maintenance procedures
as recommended by Starcraft or the manufacturer of the Structural Component service items
such as, lubricants, uids, lters, etc.;
damage caused by unprotected electrical hook-ups (home or campground), power surges,
lightning, circuit overload, or electrical system modications;
damage resulting from tire wear or tire failure;
hydraulic leveling jacks or leveling system;
defacing, scratches, dents, chips on any surface or fabric of the RV;
damage caused by infestation by insects or other animals;
damage caused by o road use, overloading the RV or alteration of the RV, or any of its
components or parts; wheel alignment or adjustments to axles when caused by improper
maintenance, loading or damage from road hazards, including o road travel, wheel damage
or balancing or damage from tire failures.
any costs associated with obtaining service, including by way of example, travel costs, are
specically excluded from the coverage of this warranty;
any RV used as a residence; and
any component, system or part warranted by another entity. Including any handling, brak-
ing, wheel balance, muer, tires, tubes, batteries, gauges, generator, awning, hydraulic
jacks, inverter, converter, microwave, television, DVD/CD player, radio, speakers, refrig-
erator, television, range, water heater, water pump, stove, carbon monoxide detector, smoke
detector, propane detector, furnace, or any air conditioner. The written warranty of any
component part manufacturer is the direct responsibility of that manufacturer. Defects and/
or damage to interior and exterior surfaces, trim, upholstery and other appearance items may
occur at the factory. These items are usually detected and corrected at the factory or by the
selling dealer prior to delivery to the retail customer. You must inspect your RV for this type
of damage when you take delivery. If you nd any such defect or damage you must notify
the selling dealer at time of delivery to have these items covered by this limited warranty and
to have work performed on the items at no cost to you as provided by this limited warranty.
Certain things completely discharge Starcraft from any obligation under this warranty and
void it. By way of example, the following shall discharge Starcraft from any express or im-
plied warranty obligation to repair or replace any defect that results from: any rental or other
business or commercial use or purchase of the RV (as dened in this warranty), any RV titled
or registered in the name of any business association (such as a corporation or limited liabil-
ity company), any RV sold outside of, or used outside of, the United States, U.S. Territories
or Canada, through an auction or wholesale or by a non-authorized dealer, any defect in a
separately manufactured component part, owner neglect or failure to provide routine main-
tenance (See Owner’s Manual), unauthorized alteration, o road use, collision or accident,
whether or not foreseeable, including any acts of weather or damage or corrosion due to the
environment, theft, vandalism, re, explosions, overloading in excess of weight ratings, and
tampering with any portion of the RV.
Table of contents
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