Stern Engineering SWAN 1000 Series Operating and safety instructions

STERN ENGINEERING LTD.
installation & maintenance guide
SWAN 1000
SWAN 1000 SERIES
SWAN 1000 BM
SWAN 1000 EM
ELECTRONIC LAVATORY FAUCETS
SWAN 1000 B
SWAN 1000 E

TECHNICAL DATA
PACK CONTENTS
Swan 1000
Swan 1000 B and Swan 1000 BM
Swan 1000 E and Swan 1000 EM
PRE INSTALLATION INFORMATION
FAUCET INSTALLATION
RANGE ADJUSTMENT
Adjusting the sensor range
Adjusting the sensor range with a remote control - optional
BATTERY REPLACEMENT INSTRUCTIONS
To replace the battery at Swan 1000 model
To replace the battery at Swan 1000 B and Swan 1000 BM models
MAINTENANCE
Filter cleaning instructions
Care and cleaning of chrome and special finishes
SPARE PARTS
TROUBLE SHOOTING
WARRANTY
Index
1
2-3
4
5-6
7-8
9-10
11
11
12
13

Technical data
1
SWAN 1000-1000 B-1000 E
Electronic faucet with mixer
to adjust the temperature
Power supply:
Recommended water pressure:
Preset sensor range:
Minimum sensor range:
Maximum sensor range:
Security time:
Hot water temperature:
SWAN 1000 BM-1000 EM
Electronic faucet with mixer
to adjust the temperature
and with override handle
for alternative manual operation
9V battery or 9V transformer
0.5-8.0 bar (7-116 PSI)
With water pressure of more than 8 bars,
use a pressure reducing valve for reduction.
220 mm Adjustable
80 mm
300 mm
90 seconds
Max 70°C

1
2
3
2
4
4
1
23
Pack contents
2
Familiarize yourself with the part names and confirm that the parts are included.
1. Swan 1000
1. 1x Tap and attachments
2. 2x Allen key
3. 2x Filters
4. 2x Back-checks and filter adapters
2. Swan 1000 B and Swan 1000 BM
1. 1x Tap and attachments
2. 2x Filters
3. 2x Back-checks and filter adapters
4. 1x Battery box

3
1
2
4
Pack contents
3
3. Swan 1000 E and Swan 1000 EM
1. 1x Tap and attachments
2. 2x Filters
3. 2x Back-checks
and filter adapters
4. 1x Transformer

Pre-installation information
4
Check contents
Separate all parts from the packaging and check each part with the pack contents section.
Pay attention to the different models variations.
Make sure all parts are accounted for before discarding any packaging material.
If any parts are missing, do not attempt to install your Swan electronic faucet until you obtain
the missing parts.
Warnings
Do not install the faucet facing a mirror or any other electronic system operated by
an infrared sensor.
To prevent reflection problems, it is recommended to keep a minimum distance of
1.50 meters between the faucet and other objects.
Preparation for installation
Flush water supply lines thoroughly before installing the faucet. Do not allow dirt, Teflon tape
or metal particles to enter the faucet.
Shut off water supply.
Important
All plumbing is to be installed in accordance with applicable codes and regulations.

O-ring
Gasket
Disk
Hexagonal nut
O-ring Center hole
Remove the hexagonal nut,
the disk and the gasket
Hexagonal nut
Disk
Gasket
O-ring
Faucet installation
5
Step 1 - Remove all mounting hardware
1. Shut off water supply and remove the hexagonal nut, the disk and the gasket. Do not remove
the O-ring from the base of the faucet.
Step 2 - Installing the faucet
1. Place the faucet with the O-ring into the hole in deck or lavatory. Make sure the O-ring is
located between the deck or lavatory and the bottom of the faucet.
2. Slide gasket over flexible hoses.
3. Secure the faucet to deck or lavatory
with the hexagonal nut and the disk.

Transformer
E or EM
B or BM
Swan 1000 B/E
Shut-off
valves
Filters
Flex
hoses
Filter
adapters
and
back checks
Faucet installation
6
Step 3 - Connecting the water supply
1. Connect the red flexible pipe to the hot water supply and the blue flexible pipe to the cold
water supply.
2. Make sure that the filters and the filter adapters are installed between
the flexible pipes and the shut off
valves (not supplied).
3. Turn on the central water
supply and the shut-off valves.
4. Check for leaks.
Step 4 - Connecting the power source
1. Connect the power source:
a. For Swan 1000 B or 1000 BM: install the battery’s box at the wall under the sink using two
sided adhesive foam tape with the cable connection pointing down. Connect the connectors
(You can use an optional extension cable in order to assemble the battery box up to 10ft. away
from the sink. See section "Spare parts").
b. For Swan 1000 E or 1000 EM: Plug the
transformer into the electricity
socket and connect
the connectors.
2. For Swan 1000:
remove the sticker
from the sensor.
3. Wait a few seconds
before activating the
faucet.
4. If the range is
unsatisfactory, refer to the
section titled ”Range adjustment”.

Reconnect power supply
E or EM
B or BM
Disconnect power supply
E or EM
B or BM
Range adjustment
7
The sensor range is the range an object can be away from the sensor in order to activate the
faucet. The sensor is factory preset. If necessary, it can be adjusted as follows:
Adjusting the sensor range:
1. Disconnect the power supply,
battery or transformer,
from the sensor.
2. Make a short circuit between
the (+) and the (–) of the sensor.
You can use
a screw driver or another
conductor material to make
this short circuit.
Alternatively, after
disconnecting the power supply,
activate the sensor three or four times.
Do not make a short circuit on the power supply or on the sensor when the power supply
is connected to the sensor.
3. Reconnect the power supply
to the sensor.
4. To enter into the adjusting
mode, put your hand
in front of the sensor at a
distance of 2"(5cm) to 4"(10cm)
within 5 seconds after the
reconnection of the power supply.
Note: If you will not put your hand
in front of the sensor after
connecting the power supply, the
sensor will not enter into
adjusting mode and the
previous setting will return.

Range adjustment
8
5. When the sensor enters into adjusting mode and your hand is in front of the sensor, a slow
flashing of the red light at the front of the sensor will occur.
6. Keep your hand in front of the sensor until the slow flashing changes into quick flashing.
At this point move your hand
to the required distance from the sensor
and wait until the red light will stop flashing.
7. When the red light has
turned off, your sensor has
been adjusted to the
required distance.
8. Check the distance you
have set and if it is not
satisfactory, repeat steps 1-6.
Adjusting the sensor with a remote control - optional:
In order to adjust the sensor with a remote control you hold the remote control straight in front
of the sensor at a distance of about 4"(10cm). Choose the function you want to adjust by pressing
once on one of the function buttons. After pressing once on a specific function button, a quick
flashing of the red light at the front of the sensor will occur.
At this stage, you can change the adjustment by pressing the (+) or (-) buttons,
every push will increase or decrease one level.
Range: Press + to increase the detection range and – to decrease the detection
range of the sensor. The remote control can also be used to adjust:
Flow Time (Security time): Press + to increase the security time and – to decrease it.
Delay In: Changes the time the water will start flowing when the user's hands are within the
sensor range. Press + to increase it and – to decrease.
Delay Out: Changes the time of water flow after the user's hands are removed. Press + to increase
it and – to decrease.
On/Off: Press this function button and the faucet will remain off for 1 minute. To cancel this
function press the on/off button again.
Reset: Press this function button and the factory settings will return.

Connectors
Battery replacement instructions
9
Battery models only
When the battery weakens, the red indicator light will blink at a constant rate when the user's
hands come within the sensor's range. The battery must be replaced within two weeks.
To replace the battery at Swan 1000
1. Turn off the shut off valves.
2. Release the handle-set-screw
to remove the mixer handle.
3. Release the Allen screw to
remove the axis-assembly
by pulling it out.
4. Release the Allen screw to
carefully remove the
faucet's body.
5. Disconnect the connector from
the electronic unit's connector.
6. Carefully push the sensor into the
faucet's body to gain access to the battery and pull it together with the battery out of the body.
7. Replace the used battery with a new 9V battery. A Lithium battery is recommended.
8. Prior to reassembling the electronic unit and the battery, make sure that the O-ring is still in
its groove and is not damaged. Replace it with a new one if needed. Clean and lubricate it with
silicon grease.
9. Carefully place the battery inside the body and reassemble the electronic unit in its place. Make
sure to insert the electronic unit all the way back into the opening in the faucets body by pushing
it moderately into the O-ring.
10. Swing the sensor gently to align it with its location. Be careful and make sure that you do
not tear the O-ring. If the O-ring is damaged,
replace it with a new one.
11. Reconnect the electronic
unit's connector to the
solenoid connector.
12. Place the body and
tighten screw.

O-ring
Electronic
unit
Connectors
1234
Battery replacement instructions
10
13. Reassemble the axis-assembly
and tighten the Allen screw.
14. Reassemble the mixer's handle
and tighten the Allen screw.
15. Turn on the shut off valves.
To replace the battery at Swan 1000 B and Swan 1000 BM models:
1. Carefully open the battery’s box and remove the old battery.
2. Replace the used battery with a new 9V battery (Lithium battery is recommended).
3. Close the box.

Maintenance / spare parts
11
Filter cleaning instructions
This mixer is provided with a stainless steel filter preventing foreign particles to enter the lines. If the
water flow has decreased, this may be because the filter is clogged. The filter can be cleaned as follows:
1. Shut-off the water shut off valve.
2. Disconnect the red and the blue flexible pipes from the back-checks and filter adapters and
then disconnect the back-checks and filter adapters from hot and cold water supplies.
3. Remove the filters and wash them under running water.
4. Reassemble the parts by putting back the filters to the back-check and filter adapters.
5. Reconnect the flexible pipes and restore the incoming water supply. Make sure that the filter
adapters and the filters are installed between the flexible pipes and the shut off valves.
6. Make sure that there is no water leakage
Care and cleaning of chrome and special finishes
DO NOT use steel wool or cleansing agents containing alcohol, acid, abrasives, or the like. Use of any
prohibited cleaning or maintenance products or substances could damage the surface of the faucet.
For surface cleaning of faucet use ONLY soap and water, then wipe dry with clean cloth or towel.
When cleaning bathroom tile, the faucets should be protected from any splattering of harsh cleansers.
Spare Parts List
1. Sensor kit for SWAN 1000, SWAN 1000 B and SWAN 1000 E
2. Sensor kit for SWAN 1000 BM and SWAN 1000 EM
3. Solenoid valve kit for SWAN 1000
4. Solenoid valve kit for SWAN 1000 B, 1000 E, 1000 BM and 1000 EM
5. Filter and back-check adapter kit
6. Insert kit for SWAN 1000, SWAN 1000 B, SWAN 1000 E
7. Insert kit for SWAN 1000 BM and SWAN 1000 EM
8. Battery box (B models only)
9. Transformer (E models only)
Optional accessories:
10. Extension cable (B models only)
11. Remote control
Cat.No. 07220001
Cat.No. 07220002
Cat.No. 07230002
Cat.No. 07230003
Cat.No. 08520003
Cat.No. 07240003
Cat.No. 07240004
Cat.No. 06530001
Cat.No. 06522010
Cat.No. 06009015
Cat.No. 07100001

Solution
Replace battery.
Increase the range.
Decrease the range.
The battery must be replaced.
Eliminate cause of reflection.
Connect the electronic unit
connectors to the solenoid.
Unscrewsolenoid,pullouttheplunger
andthe springfromthe solenoidand
clean them. Use scale remover
material if needed. When replacing
the plunger, please make sure that
the spring is in vertical position.
Clean the orifice or replace
diaphragm.
Reduce the water supply pressure.
Shut off water supply and
unscrew one of the flexible pipes
in order to reduce the pressure
that blocks the product.
Clean the orifice or replace
diaphragm.
Clean or eliminate case of
interference.
Decrease the range or eliminate
cause of reflection.
Remove, clean and reinstall.
Trouble shooting
12
Problem
No water comes out
of the tap:
Water flow from spout
does not stop:
Water flow diminished.
Indicator
1.Sensor flashes
continuously when
user’s hands are within
the sensor’s range.
2. Red light in the
sensor does not flash
when user’s hands
are within the sensor’s
range.
3. Red light in the
sensor flashes when
user’s hands are within
the sensor’s range.
1. Sensor flashes when
user’s hands are within
the sensor’s range.
2. Red light in the
sensor does not flash
when user’s hands are
within the sensor’s
range.
Cause
Low battery.
1. Range is too short.
2. Range is too long.
3. Battery is completely used up.
4. Unit is in “Security Mode”*.
5. Sensor is picking up reflections
from mirror or other object.
1. Connectors between the
electronic unit and solenoid are
disconnected.
2. Debris or scale in solenoid.
3. The central orifice in the
diaphragm is plugged or the
diaphragm is torn.
4. The water supply pressure is
higher than 8 bar.
5. The water supply pressure is
under 8 bars and yet the pressure
in the faucet’s body is higher.
This situation could be caused by
a sudden increase in the water
supply pressure that the back-
check prevents from dropping,
even after water supply pressure
drops under 8 bars.
Debris or scale in diaphragm or
the diaphragm is torn.
1. Sensor is dirty or covered**.
2. Sensor is picking up reflections
from mirror or another object.
Filter or aerator is clogged.

Warranty
13
LIMITED WARRANTY
This product is covered by a limited warranty of two years from date of purchase.
During this period, STERN undertakes, at its option, to repair or replace any faults caused by
defective materials or manufacturer defaults that may arise (see Stern Warranty).
The guarantee does not cover faults or damage caused by incorrect installation and/or
maintenance, wear and tear, battery, or water composition. This includes, but is not limited
to the following:
•Incorrect installation, inversions of supply pipes.
• Pressures or temperatures exceeding recommended limits.
• Improper manipulation, tampering, bad or lapsed maintenance.
• Foreign bodies, dirt or scale introduced by the water supply.
* “Security Mode”: If the sensor is covered for more than 90 sec. the faucet will automatically shut off
water flow. To return to normal operation remove any blockage.
** Water flow will stop after 90 seconds because of the security time.

STERN ENGINEERING LTD.
15 gan rave Blvd.
81222 gan rave
Yavne, israel
tel:
972
–
8
–
9326000
fax: 972
–
8
–
9326001
e – mail:
[email protected]
www.sternfaucets.com
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