STODDART Woodson WI.HBCT.1.2400 User manual

A guide on the use, care and maintenance
of your quality Woodson product
Models:
WI.HBCT.1.2400 / WI.HBCT.1.3500 / WI.WKCT.1.3500
Woodson Induction
SPECIFICATION, INSTALLATION
AND OPERATION MANUAL
READ ALL INSTRUCTIONS BEFORE USE
Revision: B - 27/11/2020

Page Intentionally Left Blank
Page 1
Due to continuous product research and development,
the information contained herein is subject to change without notice.
www.stoddart.com.au
www.stoddart.co.nz

Page 2
Due to continuous product research and development,
the information contained herein is subject to change without notice.
www.stoddart.com.au
www.stoddart.co.nz
Introduction
Your New Woodson Product . . . . . . . . . . . . . . . . . . 3
Introduction
Australia and New Zealand Warranty . . . . . . . . . . . . . . 4
Warranty Period
Warranty Registration
General Precautions . . . . . . . . . . . . . . . . . . . . . . 4
Product Overview. . . . . . . . . . . . . . . . . . . . . . . . 5
Installation
Setting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Handling
Unpacking
Positioning
Disposal
Electrical Connection . . . . . . . . . . . . . . . . . . . . . . 7
Information
Specification
General Drawing . . . . . . . . . . . . . . . . . . . . . . . . 8
WI.HBCT.1.2400
WI.HBCT.1.3500
WI.WKCT.1.3500
Operation
Initial Start-up & Operation . . . . . . . . . . . . . . . . . . .10
Power On
Power Level
Temperature:
Timer:
Cleaning and Maintenance
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
General Information
Corrosion Protection
Surface Finish
Cleaning Schedule
Materials Required
Cleaning Procedure
Ventilation Panels
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . .13

Page 3
Due to continuous product research and development,
the information contained herein is subject to change without notice.
www.stoddart.com.au
www.stoddart.co.nz
Introduction
Carefully read this instruction booklet, as it contains important advice for safe installation, operation and maintenance.
Keep this booklet on hand in a safe place for future reference by other operators or users.
Stoddart design, manufacture & distribute Food Service Equipment (appliances) exclusively for the commercial market.
This appliance is not designed nor intended for household or domestic use & must not be used for this purpose.
This product is intended for commercial use, and in line with Australian electrical safety standards the following warnings are provided:
• This product is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision or instruction concerning the use of the product by a person
responsible for their safety. Children should be supervised to ensure that they do not play with the product
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid
a hazard
The manufacturer and distributor cannot be held responsible or liable for any injuries or damages of any kind occurred to persons,
units or others, due to abuse and misuse of this unit in regards to installation, removal, operation, servicing or maintenance, or lack of
conformity with the instructions indicated in this documentation.
Disclaimer
All units made by the manufacturer are delivered assembled, where possible, and ready to install. Any installation, removal, servicing,
maintenance and access or removal of any parts, panels or safety barriers that is not permitted, does not comply in accordance to this
documentation, or not performed by a TRAINED AND AUTHORISED SPECIALIST will result in the
IMMEDIATE LOSS OF THE WARRANTY.
The manufacturer cannot be held responsible or liable for any unauthorized modifications or repairs. All modifications or repairs must
be approved by the manufacturer in writing before initiating. All modifications or repairs performed to this unit must be performed at all
times by a TRAINED AND AUTHORISED SPECIALIST.
Thank you for choosing this quality Woodson product.
All Woodson products are designed and manufactured to meet the needs of food service professionals. By caring for and maintaining your
new Woodson product in accordance with these instructions, will provide many years of reliable service.
Stoddart is a wholly Australian owned company, which manufactures and/or distributes a comprehensive range of food service equipment for
kitchens, food preparation and presentation. Stoddart products are manufactured and/or engineered in Australia to provide excellent results
whilst offering value-for-money, ease-of-use and reliability.
Your New Woodson Product

Page 4
Due to continuous product research and development,
the information contained herein is subject to change without notice.
www.stoddart.com.au
www.stoddart.co.nz
Introduction
Carefully read this instruction booklet, as it contains important advice for safe installation, operation and maintenance.
Keep this booklet on hand in a safe place for future reference by other operators or users.
Stoddart design, manufacture & distribute Food Service Equipment (appliances) exclusively for the commercial market.
This appliance is not designed nor intended for household or domestic use & must not be used for this purpose.
This product is intended for commercial use, and in line with Australian electrical safety standards the following warnings are provided:
• This product is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision or instruction concerning the use of the product by a person
responsible for their safety. Children should be supervised to ensure that they do not play with the product
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid
a hazard
The manufacturer and distributor cannot be held responsible or liable for any injuries or damages of any kind occurred to persons,
units or others, due to abuse and misuse of this unit in regards to installation, removal, operation, servicing or maintenance, or lack of
conformity with the instructions indicated in this documentation.
Disclaimer
All units made by the manufacturer are delivered assembled, where possible, and ready to install. Any installation, removal, servicing,
maintenance and access or removal of any parts, panels or safety barriers that is not permitted, does not comply in accordance to this
documentation, or not performed by a TRAINED AND AUTHORISED SPECIALIST will result in the
IMMEDIATE LOSS OF THE WARRANTY.
The manufacturer cannot be held responsible or liable for any unauthorized modifications or repairs. All modifications or repairs must
be approved by the manufacturer in writing before initiating. All modifications or repairs performed to this unit must be performed at all
times by a TRAINED AND AUTHORISED SPECIALIST.
Thank you for choosing this quality Woodson product.
All Woodson products are designed and manufactured to meet the needs of food service professionals. By caring for and maintaining your
new Woodson product in accordance with these instructions, will provide many years of reliable service.
Stoddart is a wholly Australian owned company, which manufactures and/or distributes a comprehensive range of food service equipment for
kitchens, food preparation and presentation. Stoddart products are manufactured and/or engineered in Australia to provide excellent results
whilst offering value-for-money, ease-of-use and reliability.
• All units MUST be installed according to the procedures stated in the installation section of this manual
• In the case of new personnel, training is to be provided before operating the equipment
• DO NOT use this unit for any other purpose than its intended use
• DO NOT store explosive substances such as aerosol cans with a flammable propellant in or near this unit
• Magnetic objects (credit cards, calculators, etc.) should not be placed near the cooktop when in use
• DO NOT place any metallic objects except for induction Pots/Pans on the glass surface. In case of untimely activation or residual heat,
they may heat, melt or even burn
• If objects or cookware fall on the glass, the surface can be damaged
• Cookware made of cast iron, cast aluminium or with damaged bottoms can scratch the surface of the glass
• DO NOT let pots/pans boil dry, to prevent the damage to cookware and glass
• DO NOT use the cooking zones with empty pots/pans
• DO NOT put aluminium foil on the unit
• Unit is not waterproof DO NOT use jet sprays, hoses or pour water over/on the exterior of the unit
• Only use this unit with voltage specified on the rating label
• DO NOT remove any cover panels that may be on the unit
• DO NOT use sharp objects to activate controls
• If any fault is detected, refer to troubleshooting
• The manufacturer declines any liability for damages to persons and/or things due to an improper/wrong and/or unreasonable use of the
machine
• Only specifically trained/qualified Technicians (Stoddart, one of our service agents, or a similarly qualified persons) should carry out any
and all repairs, maintenance and services
When using any electrical unit, safety precautions must always be observed.
Our units have been designed for high performance. Therefore, the unit must be used exclusively for the purpose for which it has been designed.
General Precautions
Warranty Registration
Warranty Period
Australia and New Zealand Warranty
To register your new product, go to the Stoddart warranty page: http://www.stoddart.com.au/warranty-registration
Stoddart 12 month on-site parts and labour warranty (terms and conditions apply), from the time of purchase.
To view or download the warranty terms and conditions visit: http://www.stoddart.com.au/warranty-information
Warranty & Registration

Page 5
Due to continuous product research and development,
the information contained herein is subject to change without notice.
www.stoddart.com.au
www.stoddart.co.nz
Introduction
Product Overview
CAUTION
Surface is Hot
CAUTION
Do not leave unattended when cooking with oil.
Fats and oils can become hot very quickly with ignition
Control Panel
Induction Plate
IMPORTANT
Persons with an implanted pacemaker must keep their
upper body a minimum of 30cm from induction cooking
zones that are activated.

Page 6
Due to continuous product research and development,
the information contained herein is subject to change without notice.
www.stoddart.com.au
www.stoddart.co.nz
Installation
Setting Up
Handling
Unpacking
Positioning
Disposal
• Use suitable means to move the unit;
- For smaller items use two people
- For large items a fork lift, pallet trolley or similar (the forks should reach completely beneath the pallet)
• Check the unit for damage before and after unpacking. If unit is damaged, contact the distributor and manufacturer
• Should any item have physical damage, report the details to the freight company and to the agent responsible for the dispatch within
seven (7) days of receipt. No claims will be accepted or processed after this period
• The unit is supplied fully assembled
• Remove all protective plastic film, tapes, ties and packers before installing and operating
• Clean off any remaining residue from the interior/exterior of the unit using a clean cloth dampened with warm soapy water
• Choose an area that is well ventilated and provides access for future maintenance
• Place the unit on a level stable work surface capable of supporting its weight
• Do not position the unit in:
- Wet areas
- Near heat and/or steam sources
- Near flammable substances
• Allow an air gap between the unit and other objects or surfaces. A minimum gap of 100mm from all sides is recommend for normal
operational use (if the unit is near any heat sensitive material we suggest you allow additional space)
• Please consult national and local standards to ensure that your unit is positioned in accordance with any existing requirement
WARNING
Improper installation, adjustments, alterations, service or
maintenance can cause property damage, injury or death.
100mm
APPLIANCE
100mm 100mm
Front
• At the end of the appliance’s working life, make sure it is scrapped & components recycled properly
• Current environmental protection laws in the state/country of use must be observed
• Doors must be removed before disposal (if applicable)
• Power supply cable must be removed before disposal
• For further information on the recycling of this product, contact the local dealer/agent or the local body responsible for waste disposal

Page 7
Due to continuous product research and development,
the information contained herein is subject to change without notice.
www.stoddart.com.au
www.stoddart.co.nz
Electrical Connection
Information
Installation
Single Phase Units:
• Supplied and fitted with an appropriately rated plug and lead, indicated as:
- 10A plug & lead fitted
- 15A plug & lead fitted
This unit must be installed in accordance with AS/NZS 60335.1
Some procedures in this manual require the power to the equipment to be turned off and
isolated. Turn the power OFF at the power point and unplug the power supply lead by the plug
body. If the power point is not readily accessible turn the equipment off at the isolation switch
or the circuit breaker in the switchboard. Attach a yellow “CAUTION-DO NOT OPERATE” tag.
This must be performed where relevant unless the procedures specify otherwise.
FAILURE TO DO SO MAY RESULT IN ELECTRIC SHOCK.
WARNING
Notes:
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a
hazard. Please contact Stoddart for parts and we will advise how to do this in order to avoid any electrical hazard
• The power cable should be dry and/or isolated from moisture or water

Page 8
Due to continuous product research and development,
the information contained herein is subject to change without notice.
www.stoddart.com.au
www.stoddart.co.nz
General Drawing
Specification
WI.HBCT.1.2400
WI.HBCT.1.3500
Specifications
Model WI.HBCT.1.2400
Height 116mm
Width 340mm
Depth 440mm
Power 2.4kW
10A plug & lead fitted
Maximum
Pot Size
280mm Diameter
300mm Height
Specifications
Model WI.HBCT.1.3500
Height 116mm
Width 340mm
Depth 440mm
Power 3.5kW
15A plug & lead fitted
Maximum
Pot Size
280mm Diameter
300mm Height
Single Phase Units:
• Supplied and fitted with an appropriately rated plug and lead, indicated as:
- 10A plug & lead fitted
- 15A plug & lead fitted
This unit must be installed in accordance with AS/NZS 60335.1
Some procedures in this manual require the power to the equipment to be turned off and
isolated. Turn the power OFF at the power point and unplug the power supply lead by the plug
body. If the power point is not readily accessible turn the equipment off at the isolation switch
or the circuit breaker in the switchboard. Attach a yellow “CAUTION-DO NOT OPERATE” tag.
This must be performed where relevant unless the procedures specify otherwise.
FAILURE TO DO SO MAY RESULT IN ELECTRIC SHOCK.
WARNING
Notes:
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a
hazard. Please contact Stoddart for parts and we will advise how to do this in order to avoid any electrical hazard
• The power cable should be dry and/or isolated from moisture or water
116
440
340
116
440
340

Page 9
Due to continuous product research and development,
the information contained herein is subject to change without notice.
www.stoddart.com.au
www.stoddart.co.nz
Specification
WI.WKCT.1.3500
Specifications
Model WI.WKCT.1.3500
Height 116mm
Width 340mm
Depth 440mm
Power 3.5kW
15A plug & lead fitted
Wok Size Suits Woodson
14” induction wok
116
440
340

Page 10
Due to continuous product research and development,
the information contained herein is subject to change without notice.
www.stoddart.com.au
www.stoddart.co.nz
Operation
Initial Start-up & Operation
Power On
Press the Power On button. The unit will turn on and automatically go into standby mode displaying four flashing dashes. If a pan/pot has not
been placed onto the unit, the unit will turn off after four minutes.
Power Level
Press the Power Level button. The power level can be set from 1-10 (1=LO, 10=HI), use the navigation buttons to adjust the power level.
When a power level has been selected the unit display will flash “5ON” while emitting and audible beep, this will happen until a pan/pot is
placed on the unit.
Temperature:
Press the Temperature button. The temperature can be set from 60-240°C (temperature increases in 20° increments), use the navigation
buttons to adjust the temperature. When the temperature level has been selected the unit display will flash “5ON” while emitting and audible
beep, this will happen until a pan/pot is placed on the unit.
Timer:
Press the Timer button. The timer can be set from 1-180 minutes, use the navigation buttons to adjust the temperature. At the end of a timer
cycle the unit will emit and audible beep then go into standby mode.
Note: The timer cannot be set until either the Power or Temperature has been selected.

Page 11
Due to continuous product research and development,
the information contained herein is subject to change without notice.
www.stoddart.com.au
www.stoddart.co.nz
Cleaning
IMPORTANT
Threaded fasteners can loosen in service.
Regular inspection and adjustment
should be carried out as required
WARNING
This unit is NOT waterproof, do NOT
hose. DO NOT pour water directly onto
the unit. DO NOT immerse in water
IMPORTANT
Some commercial stainless steel
cleaners leave residue or film on the
metal that may entrap fine particles of
food, deeming the surface not
FOOD SAFE
WARNING
Wait until the unit has cooled to a safe
temperature before undertaking any
cleaning or maintenance. Contact with
hot surfaces can cause burns and
serious injury
• Cleaning is recommended for health and safety purposes and to prolong the life of the unit
• DO NOT use abrasive pads or cleaners on the stainless steel or any other metal parts of the unit
• DO NOT use industrial chemical cleaners, caustic based cleaners or bleaches and bleaching agents, as many will damage the metals
and plastics used on this unit
• DO NOT remove any screws and/or panels for cleaning (unless directed)
• This unit is NOT waterproof, DO NOT hose, DO NOT pour water directly onto the unit, DO NOT immerse in water
• Stainless steel exhibits good resistance to corrosion however, if not properly maintained stainless steel can rust and/or corrode
• Any sign of mild rust and/or corrosion should be thoroughly cleaned with warm soapy water and dried as soon as possible
• NEVER use abrasive pads or cleaners for cleaning
• All metal surfaces should be checked while cleaning for damage, scuffs or scrapes as these can lead to rust and further damage to the
product
• Mild rust and/or corrosion can be treated with a commercial cleaning agent that contains citric/oxalic/nitric/phosphoric acid.
DO NOT use cleaning agents with chlorides or other harsh chemicals as this can cause corrosion.
After treatment, wash with warm (not hot) soapy water and dry thoroughly
• Thoroughly wipe the surfaces dry after cleaning. DO NOT let water pool on the unit. Check crevices and folds for pooling
• When using, ensure all liquids and moisture is cleaned up straight away.
Food liquids such as juices from vegetables and fruits should not be left on preparation surfaces
• DO NOT leave items on the stainless steel such as cutting boards, rubber mats and bottles
• To protect the polish, stainless steel should be dried by wiping a dry soft cloth in the same direction as grained polished finish
• For NON-food contact surfaces, a light oil can be wiped on the surfaces with a cloth to enhance the stainless steel surface.
Wipe in the direction of the grain
• Some commercial stainless steel cleaners can leave residue or film on the metal; this may trap fine particles of food on the surface,
thus deeming the surfaces not food safe
General Information
Corrosion Protection
Surface Finish
Cleaning and Maintenance

Page 12
Due to continuous product research and development,
the information contained herein is subject to change without notice.
www.stoddart.com.au
www.stoddart.co.nz
Cleaning and Maintenance
Materials Required
• Stainless Cleaner
• Non Abrasive Cleaning pad
• Clean Sanitised Cloth
• Paper Towel
• Container of warm water
• Appropriate PPE (Personal Protective Equipment)
Cleaning Schedule
• Daily cleaning is required for the unit. This will help to maintain and prolong the efficiency of your unit
• The unit should be cleaned at the end of each work day
Cleaning Procedure
1. Isolate the unit from the power supply
2. Using a good quality nylon brush remove crumbs and small food items
3. Wipe clean using a cloth dampened (not wet) with clean warm water until all soil has been removed
4. Using a clean sanitised cloth, thoroughly wipe the stainless steel and metal parts dry. Do NOT let water pool on the unit. Check crevices
and folds
1. Use a vacuum to remove dust and debris from all ventilation panels
2. Do NOT use water to remove dust or debris
Ventilation Panels

Page 13
Due to continuous product research and development,
the information contained herein is subject to change without notice.
www.stoddart.com.au
www.stoddart.co.nz
Cleaning and Maintenance
Troubleshooting
Task Type - (O) = Operator
(T) = Technician Task
Problem Possible Causes Task Possible Corrective Action
Unit won’t turn on
Unit is not plugged into a suitable power point O Plug unit in
Power switch is in the “Off” position O Change the power switch to the “ON” position
Power Point is faulty T Arrange a qualified Technician to repair the power point
Unit is not heating /
over heating
Induction hob not working T please contact the Stoddart Service Department at 1300 307 289.
Temp switch / Computer board not working T please contact the Stoddart Service Department at 1300 307 289.
Unsuitable pan/pot O Only induction pans/pots can be used (display will flash “5ON” and
emit audible beep until an induction pan/pot is used)
Error Code Possible Causes
E1
Fan failure
Bad hob ventilation
Abnormal temperature
E2 Temperature sensor failure
E3 Abnormal supply voltage
WARNING
Technician tasks are only to be completed by qualied service
people. Check faults before calling service technician.
• If any faults/issues occur with the unit, follow the below troubleshooting procedures
• If the troubleshooting procedures do not correct the problem, contact the Stoddart Service Department

Page 14
Due to continuous product research and development,
the information contained herein is subject to change without notice.
www.stoddart.com.au
www.stoddart.co.nz

www.stoddart.com.au
International
Sales
Tel: [phone]
Email: [email protected]
Service / Spare Parts
Tel: [phone]
Email: [email protected]
Email: [email protected]
Service Request
www.stoddart.co.nz
New Zealand Business Number: 6837694
New Zealand
Sales / Spare Parts
Tel: [phone]
Email: [email protected]
Email: [email protected]
Service / Spare Parts
Tel: [phone]
Email: [email protected]
Email: [email protected]
Service Request
www.stoddart.com.au
Australian Business Number: 16009690251
Australia
Sales
Tel: [phone]
Email: [email protected]
Service / Spare Parts
Tel: [phone]
Email: [email protected]
Email: [email protected]
Service Request