STRILING XQB60-M933 User manual
Model Number XQB60-M933
N13275
5.5kg Top Load Washing Machine
INSTRUCTION MANUAL
AFTER SALES SUPPORT
1300 886 649
AUS MODEL: XQB60-M933 PRODUCT CODE: 49831 11/2015
IM Version No: V1.1 Issue Date: 05 May 2015
2
Welcome
Congratulations on choosing to buy a STIRLING®product.
All products brought to you by STIRLING®are manufactured to the highest standards
of performance and safety and, as part of our philosophy of customer service and
satisfaction, are backed by our comprehensive 3 Year Warranty. We hope you will
enjoy using your purchase for many years to come.
3
Contents
02 Welcome
04 Warranty Details
05 General Safety Instructions
09 Product Overview
10 Getting Started: Installation
14 Features
16 Instructions
23 FAQs and Troubleshooting
25 Other Useful Information
31 Repair and Refurbished Goods or Parts Notice
4
5.5kg Top Load Washing Machine
Warranty Details
The product is guaranteed to be free from defects in workmanship and parts for
a period of 36 months from the date of purchase. Defects that occur within this
warranty period, under normal use and care, will be repaired, replaced or refunded
at our discretion, solely at our option with no charge for parts and labour. The
benefits conferred by this warranty are in addition to all rights and remedies
in respect of the product that the consumer has under the Competition and
Consumer Act 2010 and similar state and territory laws.
Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure
and to compensation for any other reasonably foreseeable loss or damage. You
are also entitled to have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major failure.
YEAR IN HOME
WARRANTY
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5
General Safety Instructions
This heading indicates that there is a serious risk of
injury if you do not adhere to the warning(s).
This heading indicates that care should be taken to
avoid injury to persons or damage to property.
A tick in a circle accompanies a measure or action that
you should do or follow.
A cross in a circle accompanies a measure or action
that you should NOT do.
Warning
Caution
IMPORTANT SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
Read this manual thoroughly before first use, even if you are familiar with this type
of product. The safety precautions enclosed herein reduce the risk of fire, electric
shock and injury when correctly adhered to.
Keep the manual in a safe place for future reference, along with the completed
warranty card and purchase receipt. If applicable, pass these instructions on to the
next owner of the appliance.
Always follow basic safety precautions and accident prevention measures when
using an electrical appliance, including the following:
Electrical safety
• Before connecting and turning on the washing machine, ensure the electrical
voltage and circuit frequency correspond to those indicated on the appliance.
• Only connect the washing machine to a grounded (earthed) electrical outlet.
• Do not insert any objects into the appliance.
• Do not kink or damage the power cord, and position it out of the way so no one
steps on or places anything on the cord or against it.
• Do not overload the wall outlet. Overloading can result in fire or electric shock.
• If the supply cord is damaged, it must be replaced by the manufacturer or its service
agent or a similarly qualified person in order to avoid a hazard.
• Never use this washing machine with a power adaptor or an extension cord.
• Unplug the washing machine from the power supply before cleaning, servicing,
maintenance or moving the appliance. Pull by the plug, not by the cord.
• After use, always unplug the appliance and turn off the water.
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General Safety Instructions (Cont.)
Installation
• Install the washing machine on a flat surface to avoid overturning during use.
• If the machine must be placed on carpet, make sure the ventilation openings in the
base are not obstructed.
• Connect the washing machine to the water mains using new hose sets. Do not
reuse old hose sets.
• Make sure that all water and electrical connections are made by qualified personnel
only, observing local safety regulations and following the manufacturer’s instructions
(see “Getting Started: Installation” on pages 10 to 13).
• Improper installation may result in the risk of fire, electric shock and/or injury.
• We assume no liability for any eventual damages caused by improper installation.
Usage conditions and restrictions
• The appliance is designed for private domestic use only.
• Do not operate the appliance outdoors.
• This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge,
unless they have been given supervision or instruction concerning use of the
appliance by a person responsible for their safety.
• Young children should be supervised to ensure they do not play with the appliance.
• Before loading the washing machine, always ensure no pet or young child has
climbed into it.
• Make sure all pockets of clothing to be washed are empty. Hard, sharp objects
such as coins, safety pins, bra wires, nails, screws or stones can cause extensive
damage to the appliance and block the pump.
• Any damage or malfunction resulting from foreign objects is not covered by your
warranty and may lead to expensive repairs.
• We assume no liability for any eventual damages caused by improper or faulty use.
Cleaning and maintenance
• Before cleaning or carrying out maintenance, always unplug the appliance from the
power supply.
• Except for the filters that require regular cleaning, the unit has no user-serviceable
parts contained within. Do not attempt to repair, disassemble or modify it. Repairs
made by inexperienced or unqualified persons may cause injury and/or make more
serious repairs to the appliance necessary.
• CAUTION: After each wash, check and clean the lint filter inside the drum. Also
check and clean the lint filter at the back of the machine next to the drain hose
outlet on a regular basis.
• This appliance should only be serviced by an authorised service centre, and only
genuine spare parts should be used. Contact the after sales support line for advice.
7
General Safety Instructions (Cont.)
Do not let children climb into the
washing machine or peer into the
rotating spin barrel.
Do not wash clothes that
have residue of flammable
materials.
Do not use the appliance if the
power cord or plug is damaged
to avoid an electric shock, short
circuit or fire.
Regularly clean the power plug
to remove dust and dirt and
avoid contact failure.
Turn the machine off before
pulling out the plug from the
socket if the machine
is not in use.
Do not place any flammable
items on top of the washing
machine.
Insert the power plug securely.
Warnings
Use a 230-240V AC power
source.
230-240V
8
Ensure the water inlet hoses
are connected and the taps are
turned on before washing a load.
Do not change the power cord.
If it needs changing, contact a
qualified electrician
or call the after
sales support line.
Do not pull the power cord when
removing the plug.
Do not wash jackets, raincoats,
fishing coats and similar clothes
in the washing
machine.
Do not allow children to lay or sit
on top of the washing machine.
The water temperature should
not exceed 60°C
when washing
with warm water.
Cautions
Do not pull out or insert the plug
with wet hands to avoid electric
shock.
No wet hands
To avoid electric shock, fire and
malfunction, do not install this
machine
in a damp
place.
No dampness
General Safety Instructions (Cont.)
9
Product Overview
B Accessories included
Scope of delivery
A Parts list
1 Lid
2 Control panel
3 Housing
4 Detergent box
5 Wash/spin tub
6 Softener dispenser
7 Lint filter
8 Pulsator
9 Adjustable leg (1)
10 Water supply hose connections
11 Hose clip
12 Drain hose connection
13 Drain pump filter
16
1514
14 Hot water supply hose
15 Cold water supply hose
16 Drain hose with elbow
Bottom cover and screw for attaching the
bottom cover to the unit (not shown)
C Documentation (not shown)
Instruction manual, Quick start guide,
Warranty certificate
11
10
12
Back view
Front view
1
3
9
2
7
8
Inside view
4
6
Top view
5
13
10
Getting Started: Installation
Unpacking
• This product has been packaged to protect it against transportation damage. Keep
the original packaging carton and materials in a safe place. It will help prevent any
damage if the product needs to be transported in the future. In the event it is to be
disposed of, please recycle all packaging materials where possible.
• Plastic wrapping can be a suffocation hazard for babies and young children, so
ensure all packaging materials are out of their reach and disposed of safely.
• Unwind the power cord to its full length and inspect it for damage. Do not use
the appliance if the appliance or its cord have been damaged or are not working
properly. In case of damage, contact our after sales support line for advice on
examination, repair or return of the damaged product.
• Read this manual to familiarise yourself with all the parts and operating principles
of the washing machine. Pay particular attention to the safety instructions on the
previous pages.
Installing the bottom cover
Levelling the washer
• Install the washer on a stable and level
surface, in a dry location, out of sunlight.
• If levelling is necessary, adjust the
adjustable leg (at the front right side of the
machine), as illustrated, right.
The maximum permissible inclination
of the supporting surface is 2 degrees.
CAUTION: If you must install the washer on
a carpeted floor, make sure not to block the
ventilation openings on the bottom of the washer.
• Make sure the power cord is unplugged from the
mains supply.
• Place some padding (such as a soft mat, blanket or
thick towel) on the floor and gently lay the washing
machine on the padding, back side down. Take care
not to dent the housing.
• Insert the bottom cover into the hooks of the leg,
pushing it straight until it reaches into the front hooks.
• Fasten the bottom cover with the supplied screw.
• Carefully set the washer upright.
Bottom
Cover
Back
Leg
Screw
Front
Base of the Washer
(3) Tighten (1) Loosen
(2) Down (4) Up
Adjustable Leg
11
Getting Started: Installation (Cont.)
Connecting the water inlet hoses
Install the water inlet hoses to your hot and cold water taps, as described below.
• Check and ensure that the sealing washers are firmly in place.
• Attach the straight end of the hose to your water taps. Make sure to attach the
hot water supply hose (with red markings) to the hot water tap and the cold water
supply hose (with blue markings) to the cold water tap.
• Tighten the coupling nuts securely by hand, as illustrated below (the sealing washer
is a part of and located inside the tap end).
• Attach the curved end of the hose to the corresponding inlet valve of the washer.
• Tighten the coupling nuts securely by hand, as illustrated below.
• Tighten the nut by turning it clockwise while holding the hose. (To detach the water
supply hose, turn the nut anticlockwise after turning the tap off.)
• Turn on the taps and check for leaks. Tighten the coupling nuts firmly if there is any
leakage. If your water pressure is strong, close the water tap completely, then open
it slightly.
• Make sure your hot water from the tap is no hotter than 60°C.
IMPORTANT!
Both the hot water and cold water hoses must be connected to your taps.
Tap
Sealing
Washer
Tap End
Inlet Hose
Twist
NOTE:
The diagrams throughout this manual are for illustrative purposes only and may vary
slightly from the appearance of the unit purchased.
12
Getting Started: Installation (Cont.)
• The drain hose and drain pump filter are located at the back of the machine, as
illustrated below, left.
• Pinching the two bands of the clamp on the drain hose, connect it to the drain hose
connection at the back of the washer, as illustrated below, right.
• Pull the drain hose upward and affix it to the hose clip at the back of the washer.
• When the washer is in use, put the drain hose into a drain spout (or into a sink/tub),
as illustrated on the opposite page.
Installing the drain hose
CAUTION! When tightening the clamping nut, take care not to damage the water
inlet valve joint. Apply force evenly and do not twist the water inlet valve.
CAUTION! Use only the new (supplied) hoses with your new appliance. Do not
use a hose from an existing machine, or one that has been used previously.
CAUTION! In the event that the hoses are too short for your set-up, please seek
advice from your local washing machine store to purchase a longer hose.
Drain pump with
lint filter Drain hose
connection
13
Getting Started: Installation (Cont.)
CAUTION!
• While the washer is in use, ensure the height of the drain hose is at least 70cm, oth-
erwise the washer will not work well, or water may flow out in the course of washing.
• Also ensure the drain hose is not higher than 1m above ground, otherwise the
washer will not drain water well.
• Never lay down the drain hose, as water will be discharged.
• Be sure the drain hose is properly routed so it will not kink or lift off the sink.
WARNING: this appliance must be earthed
In the event of a malfunction or breakdown, earthing will reduce the risk of an elec-
tric shock by providing a path of least resistance for the electric current.
This appliance is equipped with a cord having an equipment-earthing conductor
and an earthing plug. The plug must be plugged into an appropriate outlet that is
installed and earthed in accordance with all local standards and requirements.
WARNING: Do not modify the plug under any circumstances. If the plug does not fit
your outlet, consult a licensed electrician and have the outlet changed.
14
Remaining Time (Min)
Delay Time (H)
Hot (Flashing)
Warm (Light)
Cold (Off)
5.5KG WASHING MACHINE
Custom Quick
Blanket
Delicate
Normal
Heavy Duty
Delay
Detergent
45~50L
32~38L
24~28L
15~20L
Rinse
Spin
Soak
Wash
Water Level Process
Program
Child Lock
(Hold for 4 seconds)
Temperature
Start / Pause
Power
Set
PANTONE 653c
Pantone Cool Grey 4C
Pantone Cool Grey 11C
Pantone Process Black
Process button
Detergent indicators
Set button Program button
• These indicate how
much powder detergent
to use.
• See ‘Detergent and
load recommendations’,
page 17, for details.
• Press the
SET button
to set the
Delay time
and the
Soak, Wash,
Spin and
Rinse times.
• Press the PROGRAM button to
select the washing program.
• NOTE: For the NORMAL and
HEAVY DUTY programs, the
machine will automatically select
the appropriate water level and
wash and spin times.
• Press the PROCESS button to
set a variety of wash processes:
Delay, Soak, Wash, Rinse, or
Spin.
• The indicator for the selected
option will illuminate above.
Features
The control panel
17
Water level button
• You can choose the
appropriate water
level that matches
the load size.
• Different water
levels for washing or
rinsing are optional.
• See ‘Setting the
water level ...’, page
21, for details.
21
Indicator lights
• The wash process indicator lights indicate the current
wash process (delay, soak, wash, rinse, spin).
• The program lights indicate the selected wash
program (custom, normal, heavy duty, quick, blanket,
delicate).
15
Remaining Time (Min)
Delay Time (H)
Hot (Flashing)
Warm (Light)
Cold (Off)
5.5KG WASHING MACHINE
Custom Quick
Blanket
Delicate
Normal
Heavy Duty
Delay
Detergent
45~50L
32~38L
24~28L
15~20L
Rinse
Spin
Soak
Wash
Water Level Process
Program
Child Lock
(Hold for 4 seconds)
Temperature
Start / Pause
Power
Set
PANTONE 653c
Pantone Cool Grey 4C
Pantone Cool Grey 11C
Pantone Process Black
Start/Pause button
Temperature button Power On/Off button
• Press this button to switch the power on; press it again
to switch it off.
• To change the program, press this button once and then
once more.
• Power will be switched off automatically:
(a) five seconds after the end of a program;
(b) after 10 minutes of inactivity, after the POWER button
has been pressed.
• Press this button
to start the washer
operation.
• During operation,
press this button
to stop the washer
temporarily; press it
again to restart the
washer operation.
NOTE: This is not a
CANCEL button.
• Press this button if you
want to choose the water
temperature. The indicator
above will alight (for warm)
and flash (for hot) water.
When the indicator is off,
cold water is selected.
Features (Cont.)
Time and preset indicators
This indicator shows the
remaining time during washing.
This indicator shows during
presetting when the washing will
be finished.
When abnormal conditions occur,
an error warning will appear here.
When setting soak and wash
processes, this indicator shows
the time or water level you set.
16
Instructions
Before you start washing
A Make sure the washer is stable
and level. If necessary, adjust the
adjustable leg to stabilise the
washer (see page 10).
B Make sure the water inlet hoses
are properly installed (see
page 11).
C Plug the machine into a nearby
power point.
D Open the water taps.
E Make sure the drain hose is properly
installed. Hang the upper end of the
hose over the laundry sink or into a
drain spout (see page 12).
F Before using the washing machine
for the first time, run a complete
cycle without laundry items. Select
the NORMAL program and run the
machine until the end of the program.
Normal usage
1. Before washing, remove any coins, keys and other hard items
from pockets. Close any zippers to prevent damaging your
clothes and the wash tub. Brush dirt and sand off clothes and
turn pockets inside out.
2. Sort your washing into appropriate loads: whites,
coloureds, cottons, delicates, heavily soiled, etc.
Place delicate items into a wash bag for protection.
On the back
Install
the drain
hose at a
height of
70-100cm
to prevent
water drain-
age and
overflowing
problems.
A
B
D
C
E
3. Put your washing in the machine, loading items uniformly
in the tub.
4. Add washing detergent (see opposite for details).
5. Press the POWER ON/OFF button.
6. Refer to the Program Selection Guide (opposite) and select a suitable wash
program. The machine will automatically choose the correct water level and
wash and spin times for the NORMAL and HEAVY DUTY programs, and the
correct water level for the CUSTOM and QUICK programs. Other parameters
can be set individually (see page 18). 18
7. Close the lid and press the START/PAUSE button.
NOTE: If the washer lid is not closed properly, the washer will sound an alarm and
stop working before spinning.
10
11
12
17
17
Instructions (Cont.)
Program selection guide
Program Suitable items
Default settings for wash processes
Wash time Number of
rinses
Spin time
(minutes)
Custom All kinds of clothes 10 minutes 2 5 minutes
Normal * Normally soiled cottons 5–12 minutes #2 5–6 minutes #
Heavy
Duty Heavily soiled cottons 7–14 minutes #2 7–8 minutes #
Quick Not very dirty clothes
for daily wash 5 minutes 1 3 minutes
Blanket Blanket or
bulky items 12 minutes 2 8 minutes
Delicate Delicate fabrics 6 minutes 2 2 minutes
* This program has been used for energy testing (with warm water and on the highest water
level setting).
# The NORMAL and HEAVY DUTY programs are specially designed for 100% fuzzy control. As
the wash and spin times are determined by the load sensor, there is no default display. If you
do not adjust, the washer will run within the default interval, depending on the sensor result.
Detergent and load recommendations
• We suggest you use detergent in the amounts recommended below. Too much will
affect rinse performance and too little will give poor washing results.
• Add detergent into the detergent box or put it directly into the tub (see p. 20).
• Dilute fabric softener with a little water and carefully add it to the softener
dispenser on the balance ring for dispersion through the final rinse.
Water level
indicator 15 20 24 28 32 38 45 50
Water volume 15L 20L 24L 28L 32L 38L 45L 50L
Detergent
indicator
Amount of powder
detergent 10–20g 20–28g 28–36g 36–45g
Liquid detergent When using a liquid detergent, follow the recommendations on
the detergent packaging for a top load washing machine.
20
18
Instructions (Cont.)
16
22
Customising a program
This washing machine is equipped with a fuzzy logic function that will automatically
choose the correct water level and wash and spin times for the NORMAL and HEAVY
DUTY programs, and the correct water level for the CUSTOM and QUICK programs.
If you want to adjust these values yourself, proceed as follows:
1. Prepare your washing according to points 1 to 4 on page 16.
2. Press the POWER ON/OFF button.
3. Press the PROGRAM button to select the washing program appropriate for your
washing load.
4. Press the PROCESS button to select the process; the relevant indicator light will
illuminate when the option is selected. Then press the SET button and set the time.
5. Press the WATER LEVEL button and choose an appropriate water level.
6. Close the lid and press the START/PAUSE button for the washing program to start.
7. At the end of the washing program, a buzzer will sound to alert you that the
program has finished before the power is shut off automatically.
8. Close the water taps and unplug the power plug from the wall outlet.
9. If you want to use a particular customised program on a regular basis, you can
program it to the machine’s memory for easy access the next time you want to use
the same program. See ‘Memory function’, page 22, for instructions.
utes (DELICATE)
utes (Soak time cannot be adjusted for the
DELICATE and BLANKET programs.)
(The number is the number of rinses.)
utes (For the DELICATE program, spin time can only
be adjusted up to 3 minutes, as illustrated.)
4
options
options
options
options
utes
19
Instructions (Cont.)
The blanket program
Use this program for washing blankets or other bulky items. It will automatically
select the highest water level, but you can adjust this manually down to a lower level
according to the size of your bulky item(s).
1. Press the POWER ON/OFF button and open the washer lid.
2. Press the PROGRAM button repeatedly and until the indicator for the BLANKET
program flashes.
3. Dissolve an appropriate amount of washing detergent with a little lukewarm water,
then pour the detergent solution directly into the tub of the washing machine.
4. Fold up the blanket and put it into the washing tub, as illustrated below.
5. Close the washer lid.
6. Press the START/PAUSE button for the washing program to start.
7. At the end of the washing program, a buzzer will sound to alert you that the
program has finished before the power is shut off automatically.
8. Close the water taps and unplug the power plug from the wall outlet.
9. We recommend cleaning the lint filter after washing a blanket
(see page 25 for instructions).
NOTE: If you notice that the blanket floats up during the wash, press the START/
PAUSE button, the washer will stop working temporarily. Push the blanket
down and press the START/PAUSE button again to continue washing.
25
Fold in two by the Fold 4 times in the Roll up the blanket. Put it into the wash tub with
long side. same direction. the edge downwards.
Selecting a wash cycle process
On occasion you may want to select a single wash cycle process (or two processes)
instead of a complete program. For example, you may want to spin clothes that got
wet from rain while hanging on the line, or rinse and spin clothes washed by hand.
• To set a spin cycle only, set the SOAK, WASH and RINSE options to “0” and then
select a SPIN time (from 0-9 minutes). Then proceed as described opposite.
• To set a rinse and spin cycle, set the SOAK and WASH options to “0”, then select
a RINSE option (from 1 to 4) and a SPIN time (from 0-9 minutes). Then
proceed as described opposite.
18
18
20
Instructions (Cont.)
Delayed washing
This washing machine has a 0–24 hour delay start function which you can set to
determine the time when the washing program will finish.
NOTES: * This function is not available for the DELICATE program.
* To avoid water leakage when using this function, make sure the water taps
are open, the drain hose is properly installed and the washing load and
detergent are properly prepared.
1. Put your washing in the machine, loading items uniformly in the tub.
2. Press the POWER ON/OFF button.
3. Select the required PROGRAM and/or PROCESS.
4. Press the PROCESS button until the Delay indicator light flashes, then press the
SET button to select the desired time period (in hours) for the wash to finish.
5. Select the water level, if necessary.
6. Add any detergents (see below and page 17 for details).
7. Close the washer lid and press the START/PAUSE button.
8. After setting the delay, the corresponding light will illuminate and all other lights will
be switched off about one minute later. From this time on until the delayed time
only the POWER and SET buttons will response when pressed.
9. To check the delayed program, press the SET button: the program will be indicated
for 5 seconds. During these 5 seconds you can press the WATER LEVEL button
and set the water level.
10. To cancel the delay, shut off the power.
11. To change the delay time, first cancel the delay, then set it again.
Adding detergent to a delayed wash
When using the delayed wash, we recommend
you do not add detergent directly to the wash tub
but follow the instructions below:
• Powder detergent: either put powder
detergent into the detergent box or, if you
prefer to put it directly into the wash tub, wrap
the powder in a small cloth.
• Liquid detergent and bleach: pour liquid
detergent or bleach into the hole on the
pulsator. Do not pour it directly into the tub as
it may cause discolouration of your washing.
• Fabric softener: dilute the softener with twice the amount of water, then pour the
solution into the softener dispenser on the balance ring.
17
Table of contents
