Sunmi TW010 User manual

Please read this manual carefully before using the product and keep it properly
TW010
QUICK START GUIDE
Wireless Router
Manufacture
Shanghai Sunmi Technology Co., Ltd.
Room 605, KIC Plaza, No.388 Song Hu Road, Yang Pu District, Shanghai, China

Thank you for using SUNMI Commercial Router. The package
of this product contains the following content:
Power Cable Network Cable User GuideRouter
(TW010)
Product Profile
Step 1-Connect
Plug in the power cord first, then plug the broadband network cable into
the WAN port of the router or directly plug in the available SIM card.
Quick Setup
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Method 2: Configure with Browser
SUNMI_XX Connection
XXXXXX_XX
XXXXXX_XX
XXXXXX_XX
sunmi.link
sunmi.link
sunmi.link
2. Open the browser, enter sunmi.link
(or 192.168. 100.1) in the address box to enter
the quick configuration page and follow the
prompts to complete the configuration.
1. Check the default Wi-Fi printed on the label
at the bottom of the router: SUNMI_XX and use
your computer or mobile phone to search and
connect to this Wi-Fi.
Step 2-Setting Up Internet Access
Method 1: Use APP Configuration (Recommended)
With the SUNMI Assistant APP, you can experience more functions and
manage SUNMI routers anytime and anywhere.
1. Scan the QR code and download the "SUNMI Assistant" APP.
2. Check the default Wi-Fi: SUNMI_XX printed on the label at the bottom
of the router, search and connect this Wi-Fi with your mobile phone, then
open the APP and follow the prompts to complete the setting.
Understanding Indicators
Indicator status Meaning
Flash red
Solid red
System startup, recovery of factory process, upgrade
Startup complete, WAN port not connected
Flash green SUNMI Link startup or networking configuring
Solid green Successful sub-route networking
Flash blue Startup complete, WAN port connected, network abnormal
Solid blue Startup complete, WAN port connected, network normal
Understanding Features
SUNMI Assistant APP
With SUNMI Assistant APP, you can know the status of the router in the store anytime and anywhere.
4G mobile network
Stable broadband and 4G networks without corruption
SUNMI Link
Search for SUNMI commercial devices at one click, and priority is given to ensuring bandwidth.
* This feature requires SUNMI Link to be supported by other SUNMI devices.
What if I can't search for a 5G Wi-Fi signal？
● Verify that your wireless device supports 5G Wi-Fi connections. Only supported wireless
devices can search for 5G Wi-Fi.
● Verify that the router has 5G Wi-Fi enabled.
● The wireless device is too far away from the router or there is a barrier in the middle, which
may prevent 5G Wi-Fi from being searched. Try to get close to the router or adjust the
location of the router.
● Try to modify the Wi-Fi name of the router. The Wi-Fi name should not contain Chinese or
special characters.
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What if I forget the router management password？
● When the router is powered on, press the Reset button on the back of the router for more
than 5 seconds.
When the front indicator starts to flash red, restore the router to its factory settings and reset
the management password.
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What if I can't connect to the Wi-Fi signal？
● Try to forget the searched Wi-Fi signal on the wireless device and then re-connect.
● The wireless device is too far away from the router or there is a barrier in the middle, which
may prevent Wi-Fi signals from being connected. Try to get close to the router or adjust the
location of the router.
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How do I restore the router to its factory settings？
● When the router is powered on, press the Reset button on the back of the router for more
than 5 seconds.
When the front indicator starts to flash red, the router can be restored to its factory settings.
● Note: Restoring factory settings will empty the router configuration information. Please be
careful.
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FAQ Answering
If you need more help, please feel free to visit SUNMI official website (www.sunmi.com)
Why can't I get online even after I've plugged in the network cable？
● Check to see if the indicator light on the front of the router is on, and make sure that the
network cable is connected properly.
● Confirm that the account number and password provided by the operator are correct.
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2Why can't I access the Internet even after inserting a SIM card？
● Check if the router front indicator is blue, and if not, replug the SIM card.
● If the indicator flashes blue, contact the operator to confirm whether the card is activated
and the package is normal.
Name and Content Identification Table of Toxic and Harmful
Substances in this Product
：indicates that the content of the toxic and harmful substance in at least one homogeneous
material of the component exceeds the limit requirements specified in GB/T 26572.
：indicates that the content of the toxic and harmful substance in all homogeneous materials of
the component is below the limit requirements specified in GB/T 26572.
Part Name
PCB
Toxic or Harmful Substances or Elements
(Cd) (Cr(VI) (PBB) (PBDE)(Hg)（Pb）
Components (Including Modules)
Metal Structural Parts
Plastic Structural Parts
Paper Accessories
Power Adapter
Plastic Package
This form is prepared in accordance with SJ/T11364.
Product Specifications
Wireless Protocol
Wireless Rate
802.11 a/b/g/n/ac
2.4GHz
5GHz
400Mbps
867Mbps
Latin American version
Asia Pacific Europe version
LTE-FDD:B1/B3/B7/B8/B20/B28
LTE-TDD:B38/B40
LTE FDD：B1/B3/B7/B8/B20/B28
LTE TDD：B38/B40
Power Supply 100-240V～50/60Hz 0.5A
Temperature Requirements Operating temperature: -10 °C to 45°C：-10°C-45°C
Storage temperature：-40°C-70°C
Humidity Requirements Operating humidity：10%-90%RH (no condensation)
Storage humidity：10%-90%RH (no condensation)
Installation Requirements When installing, place the router upright on a horizontal surface
Nano-SIM card slot
Insert the operator Nano-SIM card.
Reset button
Press for more than 5 second to restore the router
to its factory settings.
USB port
WAN port
LAN/WAN port
LAN port
It is generally used for network cables to connect
devices in LAN.
Power plug
SUNMI Link button
Click “Automatic Search” and connect nearby
SUNMI devices. Click to “Search for Nearby SUNMI
Router” to automatically networking.
Scan QR code
Download SUNMI
Assistant APP
Notification of Compliance
FCC User Information
Any Changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause
undesired operation.
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment .This equipment should be installed and operated with minimum distance 20cm
between the radiator& your body.
Note : This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,uses
and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of
the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
—Consult the dealer or an experienced radio/TV technician for help.
FCC Operating Band/Frequency:
WCDMA Band II: 1850-1910 MHz(TX), 1930-1990 MHz(RX)
WCDMA Band IV: 1710-1755MHz(TX), 2110-2155MHz(RX)
WCDMA Band V: 824-849MHz(TX), 869-894MHz(RX)
LTE Band 2: 1850-1910MHz(TX), 1930-1990 MHz(RX)
LTE Band 4: 1710-1755MHz(TX), 2110-2155MHz(RX)
LTE Band 12: 699-716MHz(TX), 729-746MHz(RX)
LTE Band 13: 777-787MHz(TX), 746-756MHz(RX)
LTE Band 14: 788-798MHz(TX), 758-768MHz(RX)
LTE Band 66: 1710-1780MHz(TX), 2110-2200MHz(RX)
LTE Band 71: 663-698MHz(TX), 617-652MHz(RX)