System Q SEEK200 User manual

© 2022 System Q Ltd
SEEK200 - HotHEAD Crowd Long Range
Temperature Detection Camera
Instruction Manual
RoboHotHead.com

SEEK200
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© 2022 System Q Ltd
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Table of Contents
Part 1 Thermal & Optical Bi-spectrum Network 1
Part 2 Introduction 2
1 Brief Description ............................................................................................................. 2
2 Functions ........................................................................................................................ 3
Part 3 Installation and Power 3
Part 4 Required Tools / Handy Extras 4
Part 5 Device Activation and Accessing 4
1 Activate the Device via Browser ..................................................................................... 5
2 Login .............................................................................................................................. 6
3 Install Plug-in ................................................................................................................. 6
4 Illegal Login Lock ........................................................................................................... 7
Part 6 Temperature Screening 8
1 Set Temperature Screening Parameters ........................................................................ 8
2 Set Temperature Screening ......................................................................................... 11
Measure Face Temperature in Optical Channel ..................................................................................... 11
Measure Body Temperature in Thermal Channel ................................................................................. 13
3 Set Face Capture .......................................................................................................... 15
Overlay and Capture ..................................................................................................................................... 15
Set Shield Region .......................................................................................................................................... 16
Advanced Configuration .............................................................................................................................. 18
Part 7 Temperature Measurement 19
1 Notice ........................................................................................................................... 19
2 Automatic Thermography ............................................................................................. 19
Set Thermography Parameters ................................................................................................................. 19
Set Normal Mode .......................................................................................................................................... 21
Set Expert Mode ............................................................................................................................................ 22
Set Thermography Rule .............................................................................................................................. 23
Point Thermography .................................................................................................................................... 24
Line Thermography ..................................................................................................................................... 24
Area Thermography ..................................................................................................................................... 25
Set Shielded Region ..................................................................................................................................... 25
3 Manual Thermography ................................................................................................. 25
4 Measure Body Temperature ......................................................................................... 26
Part 8 Event and Alarm 27
1 Set Motion Detection .................................................................................................... 27
Normal Mode ................................................................................................................................................. 27
Expert Mode ................................................................................................................................................... 28
2 Set Video Tampering Alarm ......................................................................................... 29

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3 Set Alarm Input ............................................................................................................. 30
4 Set Exception Alarm ..................................................................................................... 31
5 Detect Audio Exception ................................................................................................ 31
Part 9 Arming Schedule and Alarm Linkage 32
1 Linkage Method Settings .............................................................................................. 33
Trigger Alarm Output ................................................................................................................................... 33
FTP/NAS/Memory Card Uploading .............................................................................................................. 35
Send Email ...................................................................................................................................................... 35
Notify Surveillance Center .......................................................................................................................... 36
Trigger Recording ........................................................................................................................................ 37
Set Audible Alarm Output ........................................................................................................................... 37
Set Flashing Alarm Light Output ................................................................................................................ 37
Part 10 Live View 38
1 Live View Parameters .................................................................................................. 38
Window Division ............................................................................................................................................ 38
Live View Stream Type ............................................................................................................................... 38
Enable and Disable Live View ..................................................................................................................... 38
Start Digital Zoom ......................................................................................................................................... 38
View Previous/Next Page ............................................................................................................................ 39
Full Screen ..................................................................................................................................................... 39
Light ................................................................................................................................................................ 39
Wiper ............................................................................................................................................................... 39
Lens Initialization .......................................................................................................................................... 39
Auxiliary Focus .............................................................................................................................................. 40
Quick Set Live View ..................................................................................................................................... 40
Lens Parameters Adjustment ................................................................................................................... 40
2 Set Transmission Parameters ....................................................................................... 41
Part 11 Video and Audio 43
1 Video Settings .............................................................................................................. 43
Stream Type .................................................................................................................................................. 43
Video Type ..................................................................................................................................................... 43
Resolution ...................................................................................................................................................... 44
Bitrate Type and Max. Bitrate ...................................................................................................................... 44
Video Quality .................................................................................................................................................. 44
Frame Rate ..................................................................................................................................................... 44
Video Encoding ............................................................................................................................................. 45
Smoothing ...................................................................................................................................................... 46
Display VCA Info ............................................................................................................................................ 46
Audio Settings ............................................................................................................................................... 47
Two-way Audio ............................................................................................................................................. 48
Set ROI ............................................................................................................................................................. 48
2 Display Settings ............................................................................................................ 49
Image Adjustment ........................................................................................................................................ 49
Image Adjustment (Thermal Channel) ..................................................................................................... 49
Exposure Settings ........................................................................................................................................ 50
Day/Night Switch ............................................................................................................................................ 50
Set Supplement Light .................................................................................................................................. 51
BLC .................................................................................................................................................................. 51
WDR .................................................................................................................................................................. 51
White Balance ................................................................................................................................................ 52

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DNR ................................................................................................................................................................... 52
Set Palette ...................................................................................................................................................... 52
Set Target Color ............................................................................................................................................ 53
DDE ................................................................................................................................................................... 54
Brightness Sudden Change ....................................................................................................................... 54
Enhance Regional Image ............................................................................................................................. 55
Mirror .............................................................................................................................................................. 55
Video Standard .............................................................................................................................................. 55
Digital Zoom ................................................................................................................................................... 55
3 OSD .............................................................................................................................. 56
4 Set Privacy Mask .......................................................................................................... 56
5 Overlay Picture ............................................................................................................. 57
6 Set Manual DPC (Defective Pixel Correction) ............................................................... 58
7 Set Picture in Picture .................................................................................................... 58
Part 12 Video Recording and Picture Capture 59
1 Storage Settings ........................................................................................................... 59
Set Memory Card .......................................................................................................................................... 59
Set NAS ........................................................................................................................................................... 59
Set FTP ............................................................................................................................................................ 60
Set Cloud Storage ......................................................................................................................................... 61
2 Video Recording ........................................................................................................... 62
Record Automatically ................................................................................................................................... 62
Record Manually ............................................................................................................................................ 63
Playback and Download Video ................................................................................................................... 63
3 Capture Configuration .................................................................................................. 64
Capture Automatically ................................................................................................................................. 64
Capture Manually .......................................................................................................................................... 65
View and Download Picture ........................................................................................................................ 65
Part 13 Network Settings 66
1 TCP/IP ........................................................................................................................... 66
Multicast Discovery ...................................................................................................................................... 67
2 Port ............................................................................................................................... 67
3 Port Mapping ................................................................................................................ 68
Set Auto Port Mapping ................................................................................................................................. 68
Set Manual Port Mapping ............................................................................................................................ 69
4 Multicast ....................................................................................................................... 69
5 SNMP ............................................................................................................................ 70
6 Accessto Device via Domain Name .............................................................................. 70
7 Accessto Device via PPPoE Dial Up Connection .......................................................... 71
8 Set ISUP ....................................................................................................................... 72
9 Set ONVIF ..................................................................................................................... 73
10 Set HTTP Listening ....................................................................................................... 73
Part 14 System and Security 73
1 View Device Information .............................................................................................. 74
2 Import and Export Configuration File ........................................................................... 74
3 Export Diagnose Information ........................................................................................ 74

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4 Reboot .......................................................................................................................... 75
5 Restore and Default ...................................................................................................... 75
6 Upgrade ........................................................................................................................ 75
7 View Open Source Software License ........................................................................... 76
8 Time and Date .............................................................................................................. 76
Synchronize Time Manually ........................................................................................................................ 76
Set NTP Server .............................................................................................................................................. 76
Set DST ............................................................................................................................................................ 77
9 Set RS-232 .................................................................................................................... 77
10 Set RS-485 .................................................................................................................... 78
11 Set Same Unit ............................................................................................................... 78
12 Security ........................................................................................................................ 78
13 Authentication .............................................................................................................. 79
Security Audit Log ........................................................................................................................................ 79
Set IP Address Filter .................................................................................................................................... 80
Set SSH............................................................................................................................................................ 81
Set HTTPS ....................................................................................................................................................... 81
Set QoS ........................................................................................................................................................... 82
Set IEEE802.1X ............................................................................................................................................... 83
14 User and Account .......................................................................................................... 83
Set User Account and Permission ............................................................................................................ 83
Part 15 Appendix 84
1 Common Material Emissivity Reference ....................................................................... 84
2 Device Command ......................................................................................................... 85
3 Device Communication Matrix ...................................................................................... 85
Part 16 Specification 86
Part 17 Conditions 87
1 General Company Disclaimer ....................................................................................... 87
2 WEEE Declaration ......................................................................................................... 87
3 Copyright ...................................................................................................................... 87
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Thermal & Optical Bi-spectrum Network
Symbol Conventions
The symbols that maybe found in this document are defined as follows.
Sy
m bol
Des
cr ipt
ion
Danger
Indicates a hazardous situation which, ifnot avoided, willor
could result in death or serious injury.
Caution
Indicates a potentially hazardous situation which, if not
avoided, could result in equipment damage, data loss,
performance degradation, or unexpected results.
Note
Provides additional information to emphasize or
supplement important points of the maintext.
Safety Instruction
These instructions are intended to ensure that user canuse the product correctly to avoid
danger or property loss.
Laws and Regulations
Use ofthe product must be in strict compliance with the localelectricalsafety regulations.
Transportation
Keep the device in originalor similar packaging while transporting it.
Keep all wrappers after unpacking them for future use. In case of any failure occurred, you
need to return the device to the factory with the original wrapper. Transportation without
the
originalwrapper may result in damage on the device and the company shallnot take
any responsibilities.
Do not drop the productor subject it to physicalshock. Keep the device away from
magnetic interference.
Power Supply

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Pleasepurchase the charger by yourself.Input voltage should meet the Limited Power
Source (12 VDC or PoE(802.3af)) accordingto the IEC61010-1standard. Please refer
to technicalspecifications for detailed information.
Make sure the plugis properlyconnected to the power socket.
DO NOT connect multiple devicesto one power adapter, to avoid over-heatingor fire
hazards caused by overload.
Maintenance
Ifthe product does not work properly, please contact your dealer or the nearest service
center.
We shallnot assume any responsibility for problems caused by unauthorized
repair or maintenance.
A few device components (e.g., electrolytic capacitor) require regular replacement. The
average lifespan varies, so periodic checking is recommended. Contact your dealer for
details.
Wipe the device gently with a clean cloth and a small quantity ofethanol, if necessary.
If the equipment is used in a manner not specified by the manufacturer, the
protection provided by the device may be impaired.
Using Environment
Make sure the running environment meetsthe requirementof the device.The operating
temperatureshallbe -40°C to 65°C (-40°F to 149°F), and the operating humidity shallbe
95% or less, no condensing.
DO NOT expose the device to high electromagnetic radiation or dusty environments.
DO NOT aim the lens at the sun or any other bright light.
Introduction
2.1 Brief Description
The SEEK200 Provides thermal& opticalBi-spectrumdetection for real-time alarmand
detection.
As a network camera the SEEK200 can be connected to a network to be used for temperature
screening and fire-prevention in criticalareas.

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2.2 Functions
Temperature Screening
Device can measure the human body temperatureor face temperature.The device alarms
when temperature exceeds the alarmthreshold.
Plays a warning message direct from the camera
A raised temperature or not wearing a mask (if enabled) can trigger a customisable warning
message stored in the camera's memory and played through the camera's built-in speaker.
Emails a snapshot of the person
Automatically sends colour and thermal images of the person detected with temperature overlays
as attachments on an email. The emailalso includes detailed information on when, where and why
the alert was triggered.
Triggers devices by closing a relay contact on the camera for example
switching on a discreet light in the shop
A clever but simple way of alerting staff members to a high temperature reading without creating
panic among staff or customers in a shop.
FTPs a snapshot of the person
By automatically uploading (FTP) a snapshot of the person detected with a high temperature. Each
snapshot includes a temperature as an overlay.
Onvif stream Links into Existing CCTV if required
Once Onvif is enabled and a user is added then you can connect the Camera to an existing onvif
compatible DVR/ NVR.
Installation and Power
Mounting
1. DIAGRAM
Twist the collar covering the fixing plate to unlock it then lift off.
2. DIAGRAM
Loosen the smallscrew holdingthe locking plate down, thenslide the lockingplate out to allow
for the eyeball& cover to be removed.
3. DIAGRAM
Screw through the holes provided in the base and into the mounting surface using the screws and
wallplugs provided.
Connections
DIAGRAM
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RJ45 Socket
(Weather-proof cap supplied)
2.1mmDC Socket
Audio In 3.5mmSocket
Audio Out 3.5mmSocket
RS485 Terminal
AlarmIn / Out Terminal
Power
The SEEK200 Can be powered using 48V PoE (not supplied) with the RJ45 Socket or can be
powered using the 12V DC Socket (not supplied)
Consumption is 12V:500mA / PoE:6.5W
Required Tools / Handy Extras
Screwdriver
Drill & Drill bits
Hammer
Alarm Cable if adding an alarm input extra to the built-in PIR
RJ45 Rapid Fit Crimp Tool and Crimps
http://www.systemq.com/Product/CON830
http://www.systemq.com/Product/TOO998
PC or Laptop
PoE Switch / 12V DC Power Supply
Device Activation and Accessing
To protectthe securityand privacyofthe user account and data, you should set a login
password to activate the device when access the device via network.

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5.1 Activate the Device via Browser
Youcan access and activatethe device via the browser. Steps
1. Connect the device to the PC using the network cables.
2. Change the IP address ofthe PC and device to the same segment.
Note
The default IP address ofthe device is 192.168.1.64. Youcanset the IP address of the PC
from
192.168.1.2 to 192.168.1.253 (except 192.168.1.64). For example, you canset the IP
address ofthe PC to 192.168.1.100.
3. Input 192.168.1.64 in the browser.
4. Set device activation password.
Caution
We highly recommend you create a strong password of your own choosing (using a minimum
of 8 characters, including at least three of the following categories:upper case letters, lower
case letters, numbers, and specialcharacters)in order to increase the securityofyour
product. And we recommend you reset your password regularly, especially in the high
security system, resettingthe password monthly or weekly can better protect your product.
5. Click OK.
6. Input the activationpassword to log in to the device.

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7. Optional:Go to Configuration Network Basic TCP/IP to change the IP
address of the device to the same segmentofyour network.
5.2 Login
Log in to the device via Internet Explorer web browser to access the interface for setting the
cameras parameters, and viewing the video image.
The cameras parameters canbe setup withother browsers e.g. Chrome, however the plug-in
for video is support only on Internet Explorer.
5.3 Install Plug-in
You can access the device by installing plug-in.
Steps
1. Input IP address of the device in web browser and the login window willpop up.

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2. Installthe plug-in accordingto the prompt.
3. Openthe web browser again and input IP address ofthe device.
4. Input user name and password, and click Login.
Help Get online help document ofthe device.
Logout You can exit safely.
5.4 Illegal Login Lock
It helps to improve the securitywhen accessing the device via Internet.
The admin user can set the login attempts with the wrongpassword. When your login attempts
with the wrongpassword reachthe set times, the device is locked.
Go to Configuration System Security Security Service, and enable Enable
Illegal Login
Lock, and set the illegallogin attempts.

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Temperature Screening
Temperature Screeningfunction can detect temperature ofhuman face or body in the
scene, and output alarmif the temperature is higher than the setting value.
6.1 Set Temperature Screening Parameters
Configure the parametersofbody temperaturemeasurement.
Go to Configuration System Maintenance VCA Resource Type, select Body
Thermography.

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Steps
1. Go to Configuration Temperature Screening Basic Settings to configure
parameters.

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Enable Temperature Measurement
Check to enable temperature measurementfunction.
Enable Color-Temperature
Check to display Temperature-ColorRuler in live view.
Display Temperature Info. on Stream
Check to display temperatureinformation on the stream.
Add Original Data on Capture
Check to add data onalarmtriggered capture ofthermalchannel.
Add Original Data on Stream
Check to add originaldata onthermalview.
Data Refresh Interval
For areas ofquicklymoving pedestrians, or where pedestrians tend to move across
the field ofview rather, a quicker refresh maybe beneficial.

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Unit
Display temperature with Degree Celsius (°C)/Degree Fahrenheit (°F)/Degree Kelvin (K).
Temperature Range
Select the temperaturemeasurementrange.
Emissivity
Set the emissivity ofyour target.
Distance Mode
For subjects walking towards the camera the distance mode should be set to
self-adaptive and a typicaldistance entered.
For subjects presenting themselves at a fixed distance, specifying that distance can
result in slightly better, more accurate results.
Distance:
Set the distance between device and the target.
Note
Refer to the emissivity table for referencein the manualor online.
Version
View the version of current algorithm.
2. Click Save.
6.2 Set Temperature Screening
6.2.1 Measure Face Temperature in Optical Channel
Steps:
1. Go to Configuration Temperature Screening Temperature Screening
Configuration.
2. Select the opticalchannel(Camera 01).
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3. Check Enable Face Detection to detect human faces, and measurethe
temperaturein the scene.
4. Check DisplayTemperature to display the highest temperature ofeach detected
face in live view.
5. Check Upload CapturedFace Image to capture and upload the face image ofthe
target. Ifface detection functionis also enabled, max. temperatureofthe face displays on
the image.
Note
Refer to face capture section to set the correspondingparameters.
6. Check DisplayFace Temperature Positionto show a cursor on the
position of max. temperature.
7. Select Configurationmode. Targeting refers to measure the temperaturesfor allthe
targets in the scene, and output alarmif the target temperature is higher than the alarm
threshold.
Note
Iftemperaturesofmultiple targetsare higher thanthe alarmthreshold, then multiple
alarms willbe triggered.
8. Set the face detectionparameters.
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PupilDistance:The pupildistance refers to the square size composed by the area
between two pupils, and it is the basic standard for a camera to identifya target. You
canenter the pupildistance value or draw pupildistance areasin live view.
GenerationSpeed:It refers to the target generation speed. The higher the value
is, the easier the target canbe detected.
Sensitivity:It refers to face detection sensitivity.
AlarmWhen Temperatureis Above:It refers to the temperaturealarmthreshold.
Whenthe target temperature is higher than the setting value, the device outputs alarm.
Pre-AlarmTemperature:When the face temperatureis higher thanthe set value,
the device outputs pre-alarmand upload captured face image.
9. Click DrawArea, and draw a face detection area in live view. Youcanmove the
rectangle or drag the cornersofrectangle to adjust the positionand size.
Note
You should draw the detection area within the red rectangle.
10. Click Save.
11. Set the arming schedule and linkage methods. For the information about arming
schedule settings, see Set Arming Schedule . For the information about linkage
methods, see Linkage Method Settings .
6.2.2 Measure Body Temperature in Thermal Channel
Steps:
1. Go to Configuration Temperature Screening Temperature Screening
Configuration
2. Select thermalchannel(Camera 02).
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3. Click DrawArea, thenclick the mouse onthe black body in live view and save it.
4. Set the black body parameters.
Emissivity:Set the emissivity of black body.
Note
Refer to the emissivity table for referencein the manualor online.
Distance:The straight-line distance betweenthe black body and the device.
Temperature:Enter the temperatureofthe black body.
5. Set EnvironmentalTemperature Mode. Auto and Manual are selectable. In auto
mode, the device detectsenvironmenttemperatureautomatically. In manualmode, you
should enter environmenttemperaturemanually.
6. Set the body temperature compensation parametersif you need to detect human
body temperatureinstead of shelltemperature.
i. Enable body temperature compensation
function. ii. Select the compensation
type.
iii. In auto mode, the device calculates compensation value automatically. Ifthe
detected body temperature is still inaccuracy, you can set Manual
Calibrationvalue.
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iv. In manualmode, you should enter Manual Calibrationvalue, and
corresponding compensation value displays in CompensationValue
field.
7. Click Save.
8. Set the armingschedule and linkage methods. For the informationabout arming
schedule settings, see Set Arming Schedule . For the information about linkage
methods, see Linkage Method Settings .
6.3 Set Face Capture
The camera can capturethe face that appears in the configured area, and the face information
willbe uploaded with the captured picture as well.
6.3.1 Overlay and Capture
Steps:
1. Go to Configuration>Temperature Screening>Face Capture >Overlay and
Capture.
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