Teledex M SERIES User manual

M SERIES
VoIP
USER GUIDE
For M100IP5, M100IP10, M100IPTRM, M200IP5, M200IP10, M200IPTRM,
M103IP5, M103IP53, M103IP56, M103IP10, M103IP103, M103IP106,
M103IPHDKT, M103IP3HDKT, M103IP6HDKT, M203IP5, M203IP53,
M203IP56, M203IP10, M203IP103, M203IP106, M203IPHDKT,
M203IP3HDKT, M203IP6HDKT

2www.teledex.com M SERIES VoIP USER GUIDE
Table of Contents
Quick Start .............................. 3
Function ................................ 3
Standards and Protocols................... 3
1. Introduction ........................... 3
1.1 Overview of Hardware................ 4
1.1.1 Base Unit ..................... 4
1.1.2 DECT Handset ................. 4
1.2 Overview of Software ................ 4
2. Keypad Setting ......................... 5
2.1 Menu Catalog (Only for Phones
with LCD) ............................. 5
2.1.1 Screen Set .................... 5
2.1.2 Ringer Set..................... 6
2.1.3 Volume ....................... 6
2.1.4 Advanced...................... 6
2.1.5 Reboot System ................. 6
2.1.6 Factory Default................. 6
2.2 Understanding Buttons and Hardware.... 6
3. Operating Method for Dialing ............. 8
3.1 How to Dial a Phone ................. 8
3.1.1 Basic Call ..................... 8
3.1.2 Hold and Resume............... 8
3.1.3 Volume Control................. 8
3.1.4 Mute ......................... 8
3.1.5 Multi-Function Memory Keys ..... 8
3.1.6 Three-Way Conversation ......... 8
3.1.7 Transfer ...................... 8
3.1.8 Call Park...................... 8
3.1.9 Redial ........................ 9
3.1.10 Register Handset .............. 9
3.1.11 Delete Handset................ 9
3.1.12 Switch between Base
and Handset ....................... 9
3.1.13 Switch between Line 1
and Line 2 ......................... 9
4. Web Interface Settings ................. 10
4.1 Home Page—Summary of Network
Parameters .......................... 10
4.2 Network Setting ................... 10
4.2.1 WAN Settings ................. 10
4.2.2 Basic Settings. . . . . . . . . . . . . . . . . 10
4.2.3 DHCP........................ 11
4.2.4 Static IP Settings .............. 11
4.2.5 PPPoE Settings ............... 11
4.2.6 802.1x Settings................ 11
4.2.7 LLDP Settings ................ 11
4.2.8 LAN Settings. . . . . . . . . . . . . . . . . . 11
4.3 VoIP Settings ...................... 12
4.3.1 Primary Register .............. 12
4.3.2 Audio Settings ................ 13
4.3.3 Call Features ................. 14
4.3.4 Dialing Rules ................. 15
4.3.5 Advanced Settings ............. 15
4.4 QoS Settings (Quality of Service)/
Virtual LAN (VLAN) .................... 16
4.5 System Settings.................... 16
4.5.1 Syslog Server ................. 16
4.5.2 Time Settings ................. 17
4.5.3 User Management ............. 17
4.5.4 Update Firmware .............. 17
4.6 My Configuration................... 18
5. QuickKey Shortcuts .................... 19
6. Reference—IP DECT Handset/Base
AutoSync Registration.................. 20
AutoSync Handset Registration .......... 20
Register Up To 4 Additional Handsets ..... 20
Important Safety Instructions.............. 20
FCC Interference Information.............. 21
FCC RF Radiation Exposure Statement ...... 21
Industry of Canada Requirements .......... 21
Requirements of Part 15—FCC Rules ....... 22
Requirements of Part 68—FCC Rules ....... 22
Technical Specifications .................. 23
User Guides ............................ 23
Service ................................ 23
Statement of Limited Warranty ............ 23

M SERIES VoIP USER GUIDE www.teledex.com 3
Quick Start
After the phone boots-up and obtains the TFTP
Server’s IP address through a DHCP Server (DHCP
Option 66), the phone will either download its
config file as <macaddress>.cetis.cfg or produce
a “doodle-doodle” sound to prompt the user to
enter “Config ID” of form (<ConfigID>.cetis.cfg).
After inputting ID through the numeric keyboard
and ending with #, the phone will download the
configuration file from the TFTP Server. If the
download is successful, the phone will apply
the configuration and re-boot. If it failed, 15
seconds later the phone will enter into default
standby status and obtain an IP address. If you do
not want to download a config file, you can press
# directly for entering into the default standby
status. If the download is not completed or the
downloaded config file Auto Update Module has
no config parameter in the Config File Name, the
phone will still prompt inputting Config ID after
the re-boot.
After the phone enters into the default standby
status, pressing “**47#” key will make the phone
recite and/or display its own IP address.
With that IP address, you may log in and check the
configuration or begin programming the phone.
Function
1. Support DHCP assigns IP address, etc.,
automatically
2. Support PPPoE (used while connecting
ADSL, cable modem)
3. It can update the program through HTTP,
FTP, and TFTP
4. Check the dynamic voice; Soft the noise;
Buffer technique of voice
5. Hold function
6. Speed-dial
7. DND (Do not disturb), black list, restricted
list, hotline function
8. Voicemail message
9. Set through standard web browser
10. Remote management function
11. Classification management for common
user’s password and super-user’s
password
12. Support **codes function
13. Call waiting
14. Auto answer
15. Call park
16. Call transfer
17. Three-way conference
18. 802.1x authentication
19. LLDP feature
Standards and Protocols
• IEEE 802.3 /802.3 u 10 Base T / 100Base TX
• PPPoE
• DHCP Client and Server
• Support G.711a/u,G729, G723.1 audio Codec
• SIP RFC3261
• TCP/IP: Internet transfer and control protocol
• RTP: Real-time Transport Protocol
• RTCP: Real-time Control Protocol
• VAD save bandwidth
• TFTP: Trivial File Transfer Protocol
1. Introduction
This is the user manual for the Teledex M Series
cordless SIP phone. The endpoint device is SIP 2.0
compliant with RFC 3261, and some configuration
is necessary before using the phone. The base is
connected via networking cable and powered via
802.3af PoE (Power over Ethernet). The handsets
is a DECT radio device that synchronizes to the
base. This manual will illustrate how to setup the
phone through the keypad and web interface.

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1.1 Overview of Hardware
1.1.1 BASE UNIT
The base unit has a WAN interface and LAN
interface for a total of two network ports.The
default WAN interface is a DHCP Client. The user
will connect the WAN interface to a PoE switch
to obtain power and an IP address, and connect
the LAN interface to a computer to bridge the
network or configure virtual LAN networks. The
administrator username “admin” and password
“admin” is used to login and configure the set via
http web browser access. Only the WAN interface
supports 802.3af Power Over Ethernet. The LAN
port can be setup to mirror the WAN port for
diagnostic troubleshooting or disabled entirely.
1.1.2 DECT HANDSET
The DECT handset is automatically synchronized
to the base and operates at 1.9 GHz in North
America and 1.8 GHz in many parts of Europe.
The handsets auto-negotiate with the base
through the charging leads on the base/cradle
for seamless, secure cordless communications.
Setting the handset (with connected battery) into
the cradle (when powered by PoE) will synchronize
the handset to the base.
1.2 Overview of Software
Network Protocol
• SIP v2(RFC3261)
• IP/TCP/UDP/RTP/RTCP
• IP/ICMP/ARP/RARP/SNTP
• TFTP Client/DHCP Client/PPPOE Client
• Telnet/HTTP Server
• DNS Clients
Codec
• G.711a
• G.711u:
• G.723.1:
• G.729
Voice Quality
• VAD: Voice Activity Detection
• AGC: Automatic Gain Control
• AEC: Automatic Echo Cancellation
• SRTP: Secure Real-time Transport Protocol
Call Function
• Call Hold • Call Forward
• Call Waiting • Caller ID
DTMF
• IN Band • SIP Info
• RFC2833
Tone
• Ring Tone • Dial Tone
• Ring Back Tone • Busy Tone
Phone Function
• Volume Adjustment
• Speed Dial Key
IP Assignment
• IP (Static IP) • DHCP • PPPoE
Security
• HTTP 1.1 Basic/Digest Authentication for
Web Setup
• MD5 for SIP Authentication (RFC2069/
RFC2617)
QoS
• QoS Field
NAT Traversal
• STUN
Configuration
• Web Browser • Keypad
SIP Server
• Support two SIP servers working at the
same time
• Provide a backup SIP server
Firmware Upgrade
• TFTP • HTTP • FTP

M SERIES VoIP USER GUIDE www.teledex.com 5
2. Keypad Setting
The SIP endpoint provides two different ways for
setup configuration:
• By Keypad: to use the phone keypad to setup
configuration, press the Menu key for 3
seconds, then press the VOL+ or VOL- key
to navigate through the phone’s current
configuration.
1. Submerged Menu key works as OK or
Enter.
2. Default password is 123.
3. Submerged Enter key works as Exit to
back out of the current menu.
4. Mute key works to enter Edit mode to
change the current parameters.
5. VOL+ and VOL- work as direction keys to
navigate up and down.
• By Web: to use a web browser to setup
configuration. Press the key strokes **47#
(** I P) #, and the phone will announce its IP
address from the audio speaker. Input this
IP address directly into the browser address
field to login with admin/admin to phone web
pages.
There are two access types to setup the phone’s
settings by web: guest mode and administrator
mode. Administrator mode enables more
advanced settings while guest mode enables only
the general settings. The default password is:
Username Password
Guest mode guest guest
Administrator mode admin admin
2.1 Menu Catalog (Only for
Phones with LCD)
When in on–hook status, press the Menu key
underneath the faceplate on the base for 3
seconds to enter the phone menu. The menu
content is as follows:
1. Screen Set
2. Ringer Set
3. Volume
4. Advanced
5. Reboot System
6. Factory Default
2.1.1 SCREEN SET
After entering the menu, use the VOL+ or VOL- key
to choose Screen Set, then press the Menu key to
enter the sub-menu. The sub-menu contains the
following contents:
• Contrast
• Brightness
• Bright delay
Use the VOL+ or VOL- key to choose one of the
three contents, then press the Menu key to enter
the sub-menu. The LCD displays as follows:
Then press the Mute key to enter edit status. The
LCD displays as follows:
Press the VOL+ or VOL- key to increase or
decrease the parameter value. After the
parameter value is determined, press the Menu
key to confirm, and press the Flash key to exit or
return to the first-level menu.
After the parameters are configured, return to the
main menu, and restart the phone, in order for
the new values to take. Use the VOL+ or VOL- key

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to choose Reboot System. Press Menu to confirm
to enter this menu. The LCD displays as follows:
Then press the Menu key to confirm to reboot
the phone. After the phone reboots, all revisions
will become effective. The following parameters’
configuration method is the same as the above
parameter editing method.
2.1.2 RINGER SET
• Ringer Volume
• Ringer Type
2.1.3 VOLUME
• Voice Volume
2.1.4 ADVANCED
• Set Password
• SIP Set
1) SIP Server
2) SIP Number
3) SIP Account
4) SIP Password
5) SIP Register
• Network
1) Net Mode
a) Static
b) DHCP
c) PPPoE
2) Static Set
a) IP
b) Netmask
c) Gateway
d) DNS
2.1.5 REBOOT SYSTEM
2.1.6 FACTORY DEFAULT
2.2 Understanding Buttons
and Hardware
You can use this tables that follow to identify the
buttons and hardware on your phone.
Base Keys Functions
Keys Mode Function/Display
Volume + Calling Increase volume
Config Choose page (page up)
Volume - Calling Reduce volume
Config Choose page (page down)
Message Dialing Pick up the voicemail
message
Line1 Hook-on Pick up
Talking Hold or resume
Line2 Hook-on Pick up
Talking Hold or resume
Page Hook-on Press to call handset,
press this key for 3 secs
to register handset
Speaker Talking Between the handset
and speaker switches
Mute Talking Mute function
Redial Dialing Redial the last number
and make a call
Hold Calling Hold or resume or park
key
M1~M7 Dialing 7 speed dial numbers or
the second function
Menu On-hook Press this key to store
number, press this for
3 seconds to enter the
phone menu
Config Confirm/enter to the
next sub-menu
Enter Config Exit /return to the first
menu
1 Dialing “1”
Config “1”, “space”, “@”, “_”,
“-”, “/”, “%”
2 Dialing “2”
Config “2”, “a”, “b”, “c”, “A”,
“B”, “C”

3 Dialing “3”
Config “3”, “d”, “e”, ”f”, “D”,
“E”, “F”
4 Dialing “4”
Config “4”, “g”, “h”, “I”, “G”,
“H”, “I”
5 Dialing “5”
Config “5”, “j”, “k”, “l”, “J”, “K”,
“ L”
6 Dialing “6”
Config “6”, “m”, “n”, “o”, “M”,
“N”, “O”
7 Dialing “7”
Config “7”, “p”, “q”, “r”, “s”, “P”,
“Q”, “R”, ‘S”
8 Dialing “8”
Config “8”, “t”, “u”, “v”, “T”,
“U”, “V”
9 Dialing “9”
Config “9”, “w”, “x”, “y”, “z”,
“W”, “X”, “Y”, “Z”
0 Dialing “0”
Config “0”, “*”, “#”, “$”, “&”,
“?”, “!”, “<”, “>”
* Dialing “*”
Config “*”, “.”
# Dialing Dial as the first number
or finish number sign
Handset Keys Functions
Keys Mode Function/Display
Volume + Talking Increase receiver volume
Hook-on Increase ringer volume
Volume - Talking Reduce receiver volume
Hook-on Choose ringer volume
Line1
ON/OFF
Hook-on Pick up
Talking Hold or resume
Line2
ON/OFF
Hook-on Pick up
Talking Hold or resume
Redial Dialing Redial the last number
and make a call
Hold/
Conf
Calling Hold or resume or
conference
FNC Talking Call transfer
Hook-on Press for 5 seconds
to adjust the incoming
call ringer types, use
the number keys 1-6 to
choose ringer type.
1 Dialing “1”or press for 3 s to pick
up voicemail message
Config “1”, “space”, “@”, “_”,
“-”, “/”, “%”
2 Dialing “2”
Config “2”, “a”, “b”, “c”, “A”,
“B”, “C”
3 Dialing “3”
Config “3”, “d”, “e”, ”f”, “D”,
“E”, “F”
4 Dialing “4”
Config “4”, “g”, “h”, “I”, “G”,
“H”, “I”
5 Dialing “5”
Config “5”, “j”, “k”, “l”, “J”, “K”,
“ L”
6 Dialing “6”
Config “6”, “m”, “n”, “o”, “M”,
“N”, “O”
7 Dialing “7”
Config “7”, “p”, “q”, “r”, “s”, “P”,
“Q”, “R”, ‘S”
8 Dialing “8”
Config “8”, “t”, “u”, “v”, “T”,
“U”, “V”
9 Dialing “9”
Config “9”, “w”, “x”, “y”, “z”,
“W”, “X”, “Y”, “Z”
0 Dialing “0”
Config “0”, “*”, “#”, “$”, “&”,
“?”, “!”, “<”, “>”
* Dialing “*”
Config “*”, “.”
# Dialing Dial as the first number
or finish number sign
M SERIES VoIP USER GUIDE www.teledex.com 7

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3. Operating Method
for Dialing
3.1 How to Dial a Phone
You can place calls after the phone is successfully
registered to a SIP server/IP-PBX. Please
confirm that all cables for power and network
connectivity are correct.
3.1.1 BASIC CALL
1. Place a call using the handset:
Line1/Line2 is in off-hook status, and
then dial a number; dial # as the ending
character after the last digit to immediately
send the digits to the SIP server.
2. Place a call using the speakerphone:
The phone has an active keypad. That
means pressing a number on the dial-pad
will take Line 1 off-hook: dial the number,
and then dial # as the ending character
after the last digit to immediately send the
digits to the SIP server.
3.1.2 HOLD AND RESUME
1. You can hold and resume calls. Only one
call can be active at any given time; all
other connected calls must be placed on
hold.
1) Put a call on hold
Make sure the call you want to put on
hold is enabled, then press the Hold
key.
2) Resume a call from hold
Make sure the appropriate call is
enabled, then press the Hold key
or press the Line 1 or Line 2 key to
resume the call on whichever line was
on hold.
2. Call Park feature
Enable Call Park feature and the Hold key
can be used as a Park key (see below).
3.1.3 VOLUME CONTROL
Press VOL+ to increase the volume and press
VOL- to decrease.
3.1.4 MUTE
If you do not want the called party to hear from
your end of the line, press the Mute key; then they
will not hear your conversation or background
noise. You will still hear their conversation. This
is often used while in conference calls.
3.1.5 MULTIFUNCTION MEMORY KEYS
The speed dial memory keys have multiple
modes of operation. They may also be used as
hold, DND, transfer, and conference functions.
See the web settings of the call feature function.
3.1.6 THREEWAY CONVERSATION
If Line 1 is holding and Line 2 is talking on an
active call, initiate a conference call by pressing
the conference key connecting all three parties.
When the phone is in three-way conference, the
user cannot switch between base and handsets.
3.1.7 TRANSFER
The phone is capable of attendant transfers. For
example: user A is conversing with user B. A wants
to transfer the call conversation with B to user
C. User A would press the transfer key (a speed
dial programmed with transfer function) and call
user C. After the call between user A and user C
is connected, user A would press the Transfer key
again to leave the call and finalize the transfer
function to connect user B with userC.
3.1.8 CALL PARK
The Hold key can be configured to utilize a call
park function. Call Park is essentially sending an
active call to a place holder on the server where
someone else can then retrieve the call from its

M SERIES VoIP USER GUIDE www.teledex.com 9
“Parking spot.” Many PBXs have a Call Park and
Call Retrieval special feature code.
Park is programmed in the phone under Call
Features => Speed-Dial and MWI OneTouch
sections. Set Park Mode: to Park | Hold Key
Active: The parking place code or pilot number
| Hold Key Idle: The retrieval from parking place
code.
3.1.9 REDIAL
Press the Redial key to dial the last number
called. The last number dialed will be erased
after 15 minutes to protect guest privacy.
3.1.10 REGISTER HANDSET
The handset on the IP DECT phone is essentially
a radio, and can register to the base in two ways:
manual registration and automatic registration.
Manual registration: While on-hook, press the
Page key on the base unit for three seconds
to begin the handset registration mode. The
Message indicator light will begin to flash. Press
the * key for 3 seconds to register the handset,
then you will hear a confirmation tone indicating
a successful registration.
Automatic registration: Place the handset in the
cradle of the base. The Message light begins to
flash, indicating the handset is in register mode;
the ON/OFF light on the handset flashes at the
same time. If the handset registers successfully
to the base, then the Message light on the base
and the ON/OFF light on the handset will stop
flickering and will give the prompt tone for a
successful registration.
Note: Each base phone can register up to 5
handsets.
3.1.11 DELETE HANDSET
Keep pressing the Enter key on the base unit for
3 seconds. The Speaker will give a beep sound,
then
Press “0” on the base unit to delete all the
handsets from that base unit.
Press “1” on the base unit to delete the first
handset from that base unit.
Press “2” on the base unit to delete the
second handset from that base unit.
Press “3” on the base unit to delete the third
handset from that base unit.
Press “4” on the base unit to delete the fourth
handset from that base unit.
Press “5” on the base unit to delete the fifth
handset from that base unit.
After the number key is pressed the Charge
indicator light flashes, which means the handset
is being deleted by the phone. When the Charge
indicator light stops flashing, the deletion is
complete.
3.1.12 SWITCH BETWEEN BASE AND
HANDSET
When a call is active on the base phone, press
the Line 1 or Line 2 handset key and the handset
will pick up the active call. If a call is active on
the handset, press the Line 1 or Line 2 key on the
base to switch the conversation to the base.
3.1.13 SWITCH BETWEEN LINE 1 AND
LINE 2
When Line 1 is on Hold and Line 2 is active, press
the Line 1 key, and Line 1 will no longer be on
Hold—Line 2 is now on Hold. If Line 2 is on Hold
and Line 1 is active, press the Line 2 key for Line2
to resume and for Line 1 to be placed on Hold.
3.1.13 BASE PHONE AND CORDLESS
HANDSET CAN MAINTAIN
INDEPENDENT CONVERSATIONS
The base phone and the cordless handset can
maintain conversations independently, with
true two-line functionality. For Example: Line
1 can place a call from the base phone to one
phone destination while Line 2 from the cordless
handset can be active to a separate destination.

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4. Web Interface
Settings
Connect both the phone and your PC on the same
LAN (Local Area Network), open the browser and
enter the IP address of the Phone. The browser
will ask you to enter the username and password.
Please enter the username and password as
administrator to login.
There are two access types to setup the SIP
Phone through the web interface: guest mode
and administrator mode. Administrator mode
enables more advanced settings while guest
mode enables only the general settings. The
default password is:
Username Password
Guest mode guest guest
Administrator mode admin admin
4.1 Home Page—Summary of
Network Parameters
After entering the username and password as
administrator, the following screen is displayed:
4.2 Network Settings
You can get your network information from this
page:
4.2.1 WAN SETTINGS
WAN port network settings page. Supports static
IP, DHCP (to obtain dynamic IP address), and
PPPoE.
4.2.2 BASIC SETTINGS