Patton electronics SmartNode 4650 Series User manual

SmartNode 4650 Series
Multiport ISDN VoIP IAD
Getting Started Guide
Sales Office: [phone]
Technical Support: [phone]
E-mail: [email protected]
WWW: www.patton.com
Document Number: 13225U1-001 Rev. B
Part Number: 07MSN4650-GS
Revised: November 17, 2008
Start Installation
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Patton Electronics Company, Inc.
7622 Rickenbacker Drive
Gaithersburg, MD 20879 USA
Tel: [phone]
Fax: [phone]
Support: [phone]
Web: www.patton.com
E-mail: [email protected]
Trademark Statement
The terms SmartNode and SmartWare are trademarks of Patton Electronics Company.
All other trademarks presented in this document are the property of their
respective owners.
Copyright © 2007, Patton Electronics Company. All rights reserved.
The information in this document is subject to change without notice. Patton Elec-
tronics assumes no liability for errors that may appear in this document.
Important Information
To use virtual private network (VPN) and/or AES/DES/3DES encryption capabilities
with the SmartNode 4650, you may need to purchase additional licenses, hardware,
software, network connection, and/or service. Contact [email protected] or
[phone] for assistance.
Warranty Information
The software described in this document is furnished under a license and may be used
or copied only in accordance with the terms of such license. For information about the
license, see Appendix F, "End user license agreement" on page 70 or go to
www.patton.com .
Patton Electronics warrants all SmartNode router components to be free from defects,
and will—at our option—repair or replace the product should it fail within one year
from the first date of the shipment.
This warranty is limited to defects in workmanship or materials, and does not cover
customer damage, abuse or unauthorized modification. If the product fails to perform
as warranted, your sole recourse shall be repair or replacement as described above.
Under no condition shall Patton Electronics be liable for any damages incurred by the
use of this product. These damages include, but are not limited to, the following: lost
profits, lost savings and incidental or consequential damages arising from the use of or
inability to use this product. Patton Electronics specifically disclaims all other warran-
ties, expressed or implied, and the installation or use of this product shall be deemed
an acceptance of these terms by the user.

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Summary Table of Contents
1General information...................................................................................................................................... 14
2Applications overview.................................................................................................................................... 20
3SmartNode installation.................................................................................................................................. 23
4Initial configuration ...................................................................................................................................... 32
5DSL Basic Configuration .............................................................................................................................. 41
6Contacting Patton for assistance ................................................................................................................... 46
ACompliance information .............................................................................................................................. 49
BSpecifications ................................................................................................................................................ 52
CCabling ......................................................................................................................................................... 59
DPort pin-outs ................................................................................................................................................ 63
ESmartNode 4650 factory configuration ........................................................................................................ 68
FEnd user license agreement ........................................................................................................................... 70

4
Table of Contents
Summary Table of Contents ........................................................................................................................... 3
Table of Contents ........................................................................................................................................... 4
List of Figures ................................................................................................................................................. 8
List of Tables .................................................................................................................................................. 9
About this guide ........................................................................................................................................... 10
Audience............................................................................................................................................................... 10
Structure............................................................................................................................................................... 10
Precautions ........................................................................................................................................................... 11
Safety when working with electricity ...............................................................................................................12
General observations .......................................................................................................................................12
Typographical conventions used in this document................................................................................................ 13
General conventions .......................................................................................................................................13
1General information...................................................................................................................................... 14
SmartNode 4650 overview ....................................................................................................................................15
SmartNode 4650 rear panel ............................................................................................................................16
SmartNode 4650 front panel ..........................................................................................................................19
2Applications overview.................................................................................................................................... 20
Introduction..........................................................................................................................................................21
Application—Edge intelligence of enterprise communication................................................................................21
Application—Multi-service ISDN Internet telephony IAD ...................................................................................22
3SmartNode installation.................................................................................................................................. 23
Planning the installation........................................................................................................................................24
Site log ............................................................................................................................................................24
Network information ......................................................................................................................................24
Network Diagram ...........................................................................................................................................24
IP related information .....................................................................................................................................24
Software tools .................................................................................................................................................25
Power source ...................................................................................................................................................25
Location and mounting requirements .............................................................................................................25
Installing the gateway router..................................................................................................................................25
Placing the SmartNode ...................................................................................................................................25
Installing cables ...............................................................................................................................................26
Connecting ISDN terminals and NT to the SmartNode’s ISDN BRI ports ..............................................26
Connecting the 10/100Base-T Ethernet LAN and WAN cables ................................................................26
Installing the WAN cable ..........................................................................................................................27
Installing the V.35 interface cable .......................................................................................................27
Installing the X.21 interface cable .......................................................................................................28
Installing the DSL cable ......................................................................................................................29
Connecting the power supply ....................................................................................................................29

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SmartNode 4650 Getting Started Guide Table of Contents
Internal AC Power Supply. .................................................................................................................29
External AC Power Supply .................................................................................................................30
Internal S-Bus power supply ......................................................................................................................31
4Initial configuration ...................................................................................................................................... 32
Introduction..........................................................................................................................................................33
1. Connecting the SmartNode to your laptop PC..................................................................................................33
2. Configuring the desired IP address ....................................................................................................................34
Factory-default IP settings ...............................................................................................................................34
Login ..............................................................................................................................................................34
Changing the WAN IP address .......................................................................................................................34
3. Connecting the SmartNode to the network .......................................................................................................35
4. Loading the configuration (optional).................................................................................................................36
Bootloader.............................................................................................................................................................37
Start Bootloader ..............................................................................................................................................37
Start-up with factory configuration .................................................................................................................37
Load a new application image (SmartWare) via TFTP ....................................................................................37
Load a new application image (SmartWare) via the serial link .........................................................................39
Additional information..........................................................................................................................................40
5DSL Basic Configuration .............................................................................................................................. 41
Introduction..........................................................................................................................................................42
Line Setup .............................................................................................................................................................42
Configuring PPPoE...............................................................................................................................................42
Configuration Summary........................................................................................................................................43
Setting up permanent virtual circuits (PVC)..........................................................................................................44
Using PVC channels in bridged Ethernet mode ..............................................................................................44
Using PVC channels with PPPoE ...................................................................................................................44
Diagnostics .....................................................................................................................................................45
Troubleshooting DSL Connections .......................................................................................................................45
6Contacting Patton for assistance ................................................................................................................... 46
Introduction..........................................................................................................................................................47
Contact information..............................................................................................................................................47
Patton support headquarters in the USA .........................................................................................................47
Alternate Patton support for Europe, Middle East, and Africa (EMEA) ..........................................................47
Warranty Service and Returned Merchandise Authorizations (RMAs)...................................................................47
Warranty coverage ..........................................................................................................................................47
Out-of-warranty service .............................................................................................................................48
Returns for credit ......................................................................................................................................48
Return for credit policy .............................................................................................................................48
RMA numbers ................................................................................................................................................48
Shipping instructions ................................................................................................................................48
ACompliance information .............................................................................................................................. 49
Compliance ...........................................................................................................................................................50

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SmartNode 4650 Getting Started Guide Table of Contents
EMC ...............................................................................................................................................................50
Safety ..............................................................................................................................................................50
PSTN Regulatory ............................................................................................................................................50
Radio and TV Interference ....................................................................................................................................50
CE Declaration of Conformity ..............................................................................................................................50
Authorized European Representative .....................................................................................................................51
ISDN compliance..................................................................................................................................................51
BSpecifications ................................................................................................................................................ 52
DSP.......................................................................................................................................................................53
Voice connectivity .................................................................................................................................................53
PPP and Frame-Relay support ...............................................................................................................................53
Data connectivity ..................................................................................................................................................53
Voice processing (signalling dependent).................................................................................................................53
Fax and modem support........................................................................................................................................54
Voice signalling .....................................................................................................................................................54
Voice routing—session router................................................................................................................................54
IP services..............................................................................................................................................................55
Management .........................................................................................................................................................55
System...................................................................................................................................................................55
Physical .................................................................................................................................................................56
Sync serial interface (if applicable) .........................................................................................................................56
ADSL Daughter Card (if applicable) .....................................................................................................................56
G.SHDSL Daughter Card (if applicable)...............................................................................................................57
Identification of the SmartNode devices via SNMP...............................................................................................58
CCabling ......................................................................................................................................................... 59
Introduction..........................................................................................................................................................60
Console .................................................................................................................................................................60
Ethernet ................................................................................................................................................................61
ISDN BRI.............................................................................................................................................................62
DPort pin-outs ................................................................................................................................................ 63
Introduction..........................................................................................................................................................64
Console port..........................................................................................................................................................64
Ethernet ................................................................................................................................................................64
DSL.......................................................................................................................................................................65
Sync Serial Port .....................................................................................................................................................65
V.35 Serial port .....................................................................................................................................................65
X.21 Serial Port .....................................................................................................................................................66
ISDN BRI 0/0 (NT/Net or TE/User) port............................................................................................................66
ISDN BRI 0/1 .. 0/3 (TE/Usr or NT/Net)............................................................................................................67
ESmartNode 4650 factory configuration ........................................................................................................ 68
Introduction..........................................................................................................................................................69
FEnd user license agreement ........................................................................................................................... 70

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SmartNode 4650 Getting Started Guide Table of Contents
End User License Agreement .................................................................................................................................71
1. Definitions ..................................................................................................................................................71
2. Title ............................................................................................................................................................71
3. Term ...........................................................................................................................................................71
4. Grant of License ..........................................................................................................................................71
5. Warranty ....................................................................................................................................................71
6. Termination ................................................................................................................................................72
7. Other licenses .............................................................................................................................................72

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List of Figures
1 SmartNode Model 4658 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2 SN4650 rear panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
3 SmartNode 4650 front panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
4 Edge intelligence of enterprise communication application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
5 Internet telephony IAD application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
6 Rear view of the SN4650 showing location of V.35 interface connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
7 Rear view of the SN4650 showing location of X.21 interface connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
8 Power LED (SmartNode 4658 shown) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
9 Power connector location on rear panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
10 Connecting the SmartNode to your laptop PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
11 Connecting the SmartNode to the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
12 Configuring the G.SHDSL card for PPPoE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
13 Connecting a serial terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
14 Typical Ethernet straight-through cable diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
15 Connecting an ISDN device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
16 EIA-561 (RJ-45 8-pin) port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

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List of Tables
1 General conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2 Rear panel ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
3 SmartNode 4650 LED definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
4 Sample site log entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
5 Signal pin-outs for the V.35 interface on the SmartNode 4650 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
6 Signal pin-outs for the X.21 interface on the SmartNode 4650 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
7 Factory default IP address and network mask configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
8 PVC Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
9 PVC channels in bridged Ethernet mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
10 PVC channels in PPPoE mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
11 Diagnostics commans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
12 G.SHDSL Daughter Card Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
13 SmartNode Models and their Unique sysObjectID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
14 RJ-45 socket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
15 RJ-11 connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
16 V.35 Female DB-25 connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
17 X.21 Female DB-15 connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
18 RJ-45 socket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
19 RJ-45 socket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

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About this guide
This guide describes the SmartNode 4650 hardware, installation and basic configuration. For detailed software
configuration information refer to the SmartWare Software Configuration Guide and the available Configura-
tion Notes.
Audience
This guide is intended for the following users:
•Operators
•Installers
•Maintenance technicians
Structure
This guide contains the following chapters and appendices:
•Chapter 1 on page 14 provides information about router features and capabilities
•Chapter 2 on page 20 contains an overview describing router operation and applications
•Chapter 3 on page 23 provides hardware installation procedures
•Chapter 4 on page 32 provides quick-start procedures for configuring the SmartNode router
•Chapter 5 on page 41 provides information on G.SHDSL basic configuration.
•Chapter 6 on page 46 contains information on contacting Patton technical support for assistance
•Appendix A on page 49 contains compliance information for the router
•Appendix B on page 52 contains specifications for the routers
•Appendix C on page 59 provides cable recommendations
•Appendix D on page 63 describes the router’s ports and pin-outs
•Appendix E on page 68 lists the factory configuration settings for SmartNode 4650
•Appendix F on page 70 provides license information that describes acceptable usage of the software pro-
vided with the SmartNode 4650
For best results, read the contents of this guide before you install the router.