The Splash Lab TSL.465 Maintenance and service guide

TSL.465
wall-mounted soap dispenser
installation + maintenance

3Safety and Warnings
4Box Contents
5Technical Data
6Before You Install
8How to Install
13 Commissioning
15 Operation
15 Maintenance
16 Cleaning
17 Troubleshooting
18 Diagram
19 Warranty
Back Cover Contact Details
contents
2 TSL.465 SOAP DISPENSER MANUAL

TSL.465 wall-mounted soap
dispenser
Read and save these instructions
WARNING !
To reduce the risk of fire, electric shock or injury to persons, observe the following:
+Use this unit only in the manner intended by the manufacturer. If you have any
questions, contact the manufacturer (see back page for details).
+This equipment should be installed in a way that ensures all electrical parts are
kept dry.
+A means of electrical isolation must be incorporated in the fixed wiring, in
accordance with the current local regulations in force.
+Disconnect the power supply before performing any maintenance on the product.
+Children should not play with this equipment. Cleaning and maintenance shall not
be performed by children without supervision.
+This equipment is designed to be used in commercial and public areas; it is not
intended for domestic or residential use.
+Replace fuse only with the same type and rating of fuse.
+Ensure wiring and cover is installed correctly before connecting to live power
supply.
+If in doubt, consult an electrician.
TSL.465 SOAP DISPENSER MANUAL 3
General information
310 410 5008
Warehouse + Offices:
20809 Higgins Court, Torrance CA 90501
Showroom:
8745 Washington Boulevard, Studio D, Culver City CA 90232
Technical support
[email protected]
For further contact information visit:
www.thesplashlabusa.com

4
box contents
A Dispenser head assembly
B
C
D
Anti-rotation washer
E
Jam nut
F
Soap foaming chamber pipe-set
G
Soap supply pipe – 10 feet
H
Soap reservoir – 1 liters
I
Hex wrench
J
Soap foamer pump unit
K
Power supply unit
A
JK
I
B
G
C
FE
H
D
TSL.465 SOAP DISPENSER MANUAL
Power cord
Soap foamer mounting bracket

TSL.465 SOAP DISPENSER MANUAL 5
Finishes TSL.465.C
TSL.465.CS
Bright Polished Stainless Steel
Brushed Stainless Steel
Voltage 100 -240V ac; 50/60Hz
Power consumption 5W
Standby power 0.3A
Weight 2lb 3oz
Material AISI 304 stainless steel
Sensor range Min range 2 3/8” – Max range 16”
Security cut-off time 30 seconds
Recommended soap viscosity Foam soap up to 100cPs. Not suitable for liquid
soaps, alcohol gels or hand sanitizers
Approvals CE, RoHS
Warranty 1 year parts + labor
technical data

6
Location
This soap dispenser is supplied with 10
feet of soap pick-up pipe, so the
reservoir can be mounted up to 3 meters
from the dispenser head.
Basins
Use of a The Splash Lab Monolith basin
is recommended for use with TSL's
range of fixtures.
Power supply
A 10A fused circuit must be provided
for connection to the mains power
supply.
Spacing
If the soap dispenser is installed with
other units from our range, these should
be fitted at 5 1/2” centers.
before you install
TSL.465 SOAP DISPENSER MANUAL

½” min
11/8”
1 7/16” max
1 9/16”
2 ¼” 4 11/16”
7/8” 5/8”
¼”
118”
tube length
Power Supply
TSL.465 SOAP DISPENSER MANUAL 7
Approx. 5 ⅛” recommended
24.8”max.
70” max.
before you install
FRONT
SIDE

8
how to install
1 2
Drill hole 15/16 - 1” diameter in wall, if
not already cut.
Fit anti-rotation washer from behind wall
TSL.465 SOAP DISPENSER MANUAL

TSL.465 SOAP DISPENSER MANUAL 9
3
Fit jam nut, and secure using wrench.
4
Mark wall in desired location for pump
mounting bracket .

10 TSL.465 SOAP DISPENSER MANUAL
how to install
5
Fit the pump bracket using appropriate
fixings.
6
Fit the soap foamer pump unit to the
bracket

TSL.465 SOAP DISPENSER MANUAL 11
7
Connect the sensor cables from the
dispenser head to the corresponding
cables from the soap foamer pump, and
the power supply cables.
8
Connect the soap foamer pipeset to the
dispenser head, and the two inlet pipes
to 2 pipe fittings on the top of the soap
foamer unit.

12 TSL.465 SOAP DISPENSER MANUAL
how to install
9
Connect the soap pick-up pipe to the
bottom of the soap foamer unit, and fit
the opposite end of the pipe to the soap
reservoir.

TSL.465 SOAP DISPENSER MANUAL 13
commissioning
1. Before powering on, remove the any labels covering the sensor or components.
2.Switch on the power supply at the fused circuit.
3. Turn on the pump by turning the 'Duration' dial clockwise.
4. Depress and hold the ‘Prime’ button until soap is dispensed.
5. Activate the dispenser by placing your hand underneath the sensor to check the
volume of soap that is dispensed from the nozzle.
6. The volume of soap dispensed can be adjusted by turning the ‘Dispense’ dial.
Clockwise to increase the soap volume; counter-clockwise to reduce the soap
volume.
1
Firstly disconnect the soap head from
the power unit. Wait a minimum of 4
seconds and reconnect the power.
2
Look under the tap at the sensor near
the nozzle. You should see a flashing red
light. When you see the light position
your hand within (2”) of the tap. If you do
not see the light, repeat from
step 2.
IMPORTANT
The dispenser is only to be used with a compatible foam soap, with a viscosity of up
to 10ocPs. It is not suitable for use with liquid or pearl soap, alcohol gels or hand
sanitizers.
Resetting the sensor

14 TSL.465 SOAP DISPENSER MANUAL
commissioning
3
When the light stops flashing move your
hand down to the desired activation
position and hold.
4
When the light goes out the new
detection distance is set. Test the system
and repeat from step 1 until the tap works
as required.
Resetting the sensor can lead to errors in
the system with unnecessary activations
or poor sensitivity. If you are considering
altering the pre-set sensor settings, we
recommend calling The Splash Lab for
assistance (see back page).

15
operation
+The user is to place their hands under the sensor to activate the dispenser.
+The user then places their hands within the detection range of the sensor to
activate the soap dispenser.
+The motor will start and soap is dispensed onto the user’s hands.
maintenance
+The soap dispenser should be serviced on a regular basis to ensure long service
life of the unit.
+Isolate the unit from the power supply before any servicing or maintenance work is
carried out.
+The dispenser should be activated at least once a day to ensure that soap does
not congeal in the pipework.
TSL.465 SOAP DISPENSER MANUAL

16 TSL.465 SOAP DISPENSER MANUAL
cleaning
All grades of stainless steel will stain or discolor if due care and attention is not
taken. The surface must be regularly cleaned to ensure a long service life of the soap
dispenser.
Use a soft cloth or sponge with a mild solution of soapy water as part of the regular
washroom janitorial routine. Do not use abrasive or cream cleaners as these will
damage the surface finish.
If the soap dispenser is subjected to a highly chlorinated environment e.g. swimming
pools or marine coastal locations, a further treatment, in addition to the regular
cleaning as described above, it is recommended to use a household cleaning product
containing silicone.
If further information is required, contact The Splash Lab team for more detailed
stainless steel care guidelines.

TSL.465 SOAP DISPENSER MANUAL 17
troubleshooting
If the dispenser will not run
+Ensure there is power to the dispenser and the PSU is connected correctly to the
pump motor.
+Check that the sensor cables are fully connected to the corresponding cables
from the foam pump unit
If the dispenser can be heard to operate, but soap is not dispensed
+Check that the soap pick-up pipe is fully immersed in the soap in the reservoir. If
necessary, replenish the soap in the reservoir.
+Check that there are no leaks in the pipework, and that all connections are fully
pushed home.
If the soap dispensed from the unit is not of the desired foam consistency
+The ratio of air to soap can be adjusted by turning the small variable resistor screw
on the internal Control Module. To access this module, release the pump unit from
the wall bracket and insert a small flat-bladed screwdriver through the small hole
on the back-plate to adjust the air / soap ratio.
If the dispenser runs all the time
+It is likely that the sensor is detecting either an object, or reflection causing it to
operate constantly.
+Remove the obstruction or cause of reflection
+If this is not possible, the sensor range can be adjusted as described in ‘Resetting
the sensor’
We are always looking to improve. If these
steps did not solve your problem please
contact us and we will endeavor to help.
Tel: [phone]
Email: [email protected]

18 TSL.465 SOAP DISPENSER MANUAL
diagram
ADispenser head assembly
FSoap foaming chamber pipe-set
AGSoap supply pipe - 10 feet
HSoap reservoir - 1 liter
JSoap foamer pump unit
KPower supply unit
F
G
HJ
K

TSL.465 SOAP DISPENSER MANUAL 19
warranty
We believe the future is personal. With a global mindset, we challenge conventional
restroom norms via product innovation to create considered restroom solutions for
corporate and educational spaces. We use rich raw materials, cutting-edge automation
and considered restroom design to powerfully and positively influence the lives of
people. We are The Splash Lab.
Demonstrating our commitment to quality and our belief in the strength of our designs,
we can offer the following warranties.
The Splash Lab will warrant that its products will be free of manufacturing and material
defects during normal use and environmental conditions as detailed below:
TSL.465 Wall-Mounted Soap Dispenser: 1 year parts & labor
If a defect is found in normal use, The Splash Lab will, at their discretion, repair, provide
a replacement part or product, or make appropriate adjustments. Damage caused by
accident, misuse, or abuse is not covered by this warranty. Improper care and cleaning
will void the warranty.
Non-operation of the product due to environmental conditions beyond our control,
installation error, incorrect maintenance, water quality, fair wear and tear, incorrect or
inappropriate installation, misuse and abuse is not covered by the warranty.
Proof of purchase (original sales receipt) must be provided to The Splash Lab with all
warranty claims.
The above warranty is valid for goods supplied within North America.
For goods supplied outside of North America, The Splash Lab will honour the above
stated warranty periods for the parts only.
THE SPLASH LAB DISCLAIM ANY LIABILITY FOR SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES.

contact
General information
310 410 5008
Warehouse + Offices:
20809 Higgins Court, Torrance CA 90501
Showroom:
8745 Washington Boulevard, Studio D, Culver City CA 90232
Technical support
[email protected]
For further contact information visit:
www.thesplashlabusa.com
TSL.465 • (US) • REV 6-3/11/21