THOMSON K2 User manual

K2
STORAGE SYSTEM
Instruction Manual
SOFTWARE VERSION 3.1
071-8461-01
SEPTEMBER 2006

2K2 Storage System Instruction Manual September 6, 2006
Copyright Copyright © 2006 Grass Valley, Inc. All rights reserved. Printed in the United States of America.
This document may not be copied in whole or in part, or otherwise reproduced except as
specifically permitted under U.S. copyright law, without the prior written consent of Grass
Valley, Inc., P.O. Box 59900, Nevada City, California 95959-7900
This product may be covered by one or more U.S. and foreign patents.
Trademarks Grass Valley, K2, Turbo, M-Series, Profile, Profile XP, NewsBrowse, NewsEdit, NewsQ,
NewsShare, NewsQ Pro, Aurora, and Media Manager are either registered trademarks or
trademarks of Grass Valley, Inc. in the United States and/or other countries. Other trademarks
used in this document are either registered trademarks or trademarks of the manufacturers or
vendors of the associated products. Grass Valley, Inc. products are covered by U.S. and
foreign patents, issued and pending. Additional information regarding Grass Valley, Inc.
trademarks and other proprietary rights may be found at www.thomsongrassvalley.com.
Disclaimer Product options and specifications subject to change without notice. The information in this
manual is furnished for informational use only, is subject to change without notice, and should
not be construed as a commitment by Grass Valley, Inc. Grass Valley, Inc. assumes no
responsibility or liability for any errors or inaccuracies that may appear in this publication.
U.S. Government
Restricted Rights
Legend
Use, duplication, or disclosure by the United States Government is subject to restrictions as set
forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause
at DFARS 252.277-7013 or in subparagraph c(1) and (2) of the Commercial Computer
Software Restricted Rights clause at FAR 52.227-19, as applicable. Manufacturer is Grass
Valley, Inc., P.O. Box 59900, Nevada City, California 95959-7900 U.S.A.
Revision Status
Rev Date Description
November 23,
2005 Initial release of the K2 Storage System Instruction Manual —
071-8461-00
September 6,
2006 Revisions for software release 3.1 — 071-8461-01

September 6, 2006 K2 Storage System Instruction Manual 3
Contents
Safety Summaries..............................................................................................9
Finding Information...........................................................................................15
Chapter 1 Product Description
Overview Description ..............................................................................................22
Key features............................................................................................................23
Chapter 2 Installing the Level 1 Storage System
Level 1 system description......................................................................................26
Preparing Level 1 devices.......................................................................................26
Setting up the control point PC...........................................................................27
Setting up the Level 1 GigE switch.....................................................................27
Setting up the L1 device chassis......................................................................35
Preparing K2 Storage System clients.................................................................38
Sending K2 configuration to NetCentral.................................................................38
Networking for Level 1.............................................................................................40
Networking requirements....................................................................................40
Networking tips...................................................................................................41
Setting up host tables.........................................................................................41
Testing the control network ................................................................................42
Configuring the Level 1 storage system..................................................................44
Prerequisites for initial configuration...................................................................44
Defining a new K2 Storage System....................................................................45
Configuring the L1 device - Part 1......................................................................47
Creating a new file system .................................................................................49
Configuring the L1 device - Part 2......................................................................51
Adding K2 Storage System clients..........................................................................53
Basic operations for Level 1 storage.......................................................................53
Level 1 system power-off procedure ..................................................................53
Level 1 system power-on procedure ..................................................................54
Using FTP for file transfer...................................................................................54
................................................................................................................................54
Chapter 3 Installing the Level 2 Storage System
Level 2 system description......................................................................................56
Preparing Level 2 devices.......................................................................................57
Setting up the control point PC...........................................................................57
Setting up the Level 2 GigE switch.....................................................................58
Setting up the K2 media server..........................................................................66
Setting up the L2 RAID chassis..........................................................................67
Preparing K2 Storage System clients.................................................................71
Sending K2 configuration to NetCentral.................................................................72
Networking for Level 2.............................................................................................74
Networking requirements....................................................................................74
Networking tips...................................................................................................75
Setting up host tables.........................................................................................76
Testing the control network ................................................................................77
Configuring the Level 2 storage system..................................................................78
Prerequisites for initial configuration...................................................................78
Defining a new K2 Storage System....................................................................79
Configuring the media server - Part 1.................................................................81
Configuring RAID................................................................................................83
Creating a new file system .................................................................................88
Configuring the media server - Part 2.................................................................89

4K2 Storage System Instruction Manual September 6, 2006
Contents
Adding K2 Storage System clients.......................................................................... 92
Basic operations for Level 2 storage....................................................................... 92
Level 2 system power-off procedure .................................................................. 92
Level 2 system power-on procedure.................................................................. 92
Using FTP for file transfer .................................................................................. 93
................................................................................................................................94
Chapter 4 Installing the Level 2R Storage System
Level 2R system description ................................................................................... 96
Preparing Level 2R devices .................................................................................... 97
Setting up the control point PC........................................................................... 97
Setting up the Level 2R redundant GigE switches............................................. 98
Setting up the K2 media server.......................................................................... 106
Setting up the L2 RAID chassis.......................................................................... 108
Preparing K2 Storage System clients................................................................. 112
Sending K2 configuration to NetCentral................................................................. 113
Networking for Level 2R.......................................................................................... 115
Networking requirements ................................................................................... 115
Networking tips................................................................................................... 116
Setting up host tables......................................................................................... 117
Testing the control network................................................................................ 118
Configuring the Level 2R storage system............................................................... 120
Prerequisites for initial configuration .................................................................. 120
Defining a new K2 Storage System.................................................................... 121
Configuring the media server - Part 1 ................................................................ 123
Configuring RAID ............................................................................................... 125
Creating a new file system................................................................................. 132
Configuring the media server - Part 2 ................................................................ 133
Configuring the redundant media server ........................................................... 136
Adding K2 Storage System clients.......................................................................... 139
Basic operations for Level 2R storage.................................................................... 140
Level 2R system power-off procedure................................................................ 140
Level 2R system power-on procedure................................................................ 141
Using FTP for file transfer .................................................................................. 142
Failover behaviors.............................................................................................. 143
................................................................................................................................147
Chapter 5 Installing the Level 3 Storage System
Level 3 system description...................................................................................... 150
Preparing Level 3 devices....................................................................................... 151
Setting up the control point PC........................................................................... 151
Setting up the Level 3 GigE switch..................................................................... 152
Setting up the K2 media server.......................................................................... 160
Setting up the L3 RAID chassis.......................................................................... 161
Preparing K2 Storage System clients................................................................. 165
Sending K2 configuration to NetCentral................................................................. 166
Networking for Level 3 ............................................................................................ 168
Networking requirements ................................................................................... 168
Networking tips................................................................................................... 169
Setting up host tables......................................................................................... 170
Testing the control network................................................................................ 171
Configuring the Level 3 storage system.................................................................. 173
Prerequisites for initial configuration .................................................................. 173
Defining a new K2 Storage System.................................................................... 174
Configuring the media server - Part 1 ................................................................ 176
Configuring RAID ............................................................................................... 178
Creating a new file system................................................................................. 183

September 6, 2006 K2 Storage System Instruction Manual 5
Configuring the media server - Part 2.................................................................184
Configuring media server 2 ................................................................................187
Adding K2 Storage System clients..........................................................................189
Basic operations for Level 3 storage.......................................................................190
Level 3 system power-off procedure ..................................................................190
Level 3 system power-on procedure ..................................................................190
Using FTP for file transfer...................................................................................192
................................................................................................................................192
Chapter 6 Installing the Level 3R Storage System
Level 3R system description ...................................................................................194
Preparing Level 3R devices ....................................................................................195
Setting up the control point PC...........................................................................195
Setting up the Level 3R redundant GigE switches.............................................196
Setting up the K2 media server..........................................................................205
Setting up the L3R RAID chassis .......................................................................206
Preparing K2 Storage System clients.................................................................212
Sending K2 configuration to NetCentral.................................................................213
Networking for Level 3R..........................................................................................215
Networking requirements....................................................................................215
Networking tips...................................................................................................216
Setting up host tables.........................................................................................217
Testing the control network ................................................................................219
Configuring the Level 3R storage system ...............................................................220
Prerequisites for initial configuration...................................................................220
Defining a new K2 Storage System....................................................................221
Configuring the media server 1A - Part 1...........................................................223
Configuring RAID................................................................................................225
Creating a new file system .................................................................................232
Configuring the media server 1A - Part 2...........................................................233
Configuring the redundant media server 1B.......................................................236
Configuring media server 2A..............................................................................239
Configuring the redundant media server 2B.......................................................242
Adding K2 Storage System clients..........................................................................245
Basic operations for Level 3R storage ....................................................................246
Level 3R system power-off procedure................................................................246
Level 3R system power-on procedure................................................................247
Using FTP for file transfer...................................................................................248
Failover behaviors .............................................................................................. 249
................................................................................................................................253
Chapter 7 Installing the Nearline Storage System
Nearline system description .................................................................................... 256
Preparing nearline devices......................................................................................257
Setting up the control point PC...........................................................................257
Setting up the Nearline GigE switches...............................................................258
Setting up the K2 media server..........................................................................264
Setting up the L3 RAID chassis..........................................................................265
Sending K2 configuration to NetCentral.................................................................269
Networking for nearline ...........................................................................................271
Networking requirements....................................................................................271
Networking tips...................................................................................................272
Setting up host tables.........................................................................................272
Testing the control network ................................................................................273
Configuring the nearline storage system.................................................................275
Prerequisites for initial configuration...................................................................275
Defining a new K2 Storage System....................................................................276

6K2 Storage System Instruction Manual September 6, 2006
Contents
Configuring the media server - Part 1 ................................................................ 278
Configuring RAID ............................................................................................... 280
Creating a new file system................................................................................. 287
Configuring the media server - Part 2 ................................................................ 288
Configuring remaining media servers................................................................. 289
Basic operations for nearline storage...................................................................... 293
Nearline system power-off procedure ................................................................ 293
Nearline system power-on procedure ................................................................ 293
Using FTP for file transfer .................................................................................. 294
................................................................................................................................295
Chapter 8 Description of K2 Storage Devices
Control point PC description ................................................................................... 298
K2 Ethernet switch description................................................................................ 299
K2 Ethernet switch specifications....................................................................... 299
K2 Media Server description................................................................................... 300
K2 Media Server specifications.......................................................................... 300
Level 1 K2 Media Server and RAID Storage description........................................ 302
K2 Level 2 RAID storage description...................................................................... 303
K2 Level 3 RAID storage description...................................................................... 305
Chapter 9 Overview of K2 Storage Tools
K2 System Configuration ........................................................................................ 307
Server Control Panel............................................................................................... 309
Storage Utility.......................................................................................................... 309
NetCentral............................................................................................................... 310
Windows Remote Desktop Connection................................................................... 311
Chapter 10 Managing K2 software
About K2 software................................................................................................... 313
Software components installed .......................................................................... 314
Installing K2 software.............................................................................................. 315
Re-installing Grass Valley software.................................................................... 315
Pre-installed software.............................................................................................. 316
K2 Media Server pre-installed software ............................................................. 316
Backup and recovery strategies.............................................................................. 317
About the recovery disk image process ............................................................. 317
Creating a recovery disk image for storing on E: ............................................... 319
Creating a recovery disk image CD set.............................................................. 320
Restoring from a system-specific recovery disk image on E:............................. 322
Restoring from the generic recovery disk image on E:....................................... 323
Restoring from a recovery disk image CD set.................................................... 327
Activating the Windows operating system.......................................................... 328
Chapter 11 FTP on the K2 Storage System
About the K2 FTP interface..................................................................................... 329
About networks and FTP......................................................................................... 330
Sample network configuration and hosts file...................................................... 330
Chapter 12 Administering and maintaining the K2 Storage System
Setting up application security ................................................................................ 334
Virus scanning and protection policies.................................................................... 334
Ports used by K2 services....................................................................................... 336
Synchronizing system clocks .................................................................................. 336
Modifying K2 Storage System settings ................................................................... 337
Accessing K2 Storage System features............................................................. 337
Renaming a K2 Storage System........................................................................ 337

September 6, 2006 K2 Storage System Instruction Manual 7
Adding devices to a K2 Storage System............................................................338
Removing a K2 Storage System ........................................................................339
Accessing a K2 Storage System from multiple PCs...........................................340
Reconnecting to a K2 Storage System...............................................................341
Taking a K2 Storage System offline...................................................................341
Bringing a K2 Storage System online.................................................................341
Managing redundancy on a K2 Storage System.....................................................342
Identifying current primary/backup K2 Media Servers........................................342
Triggering an intentional failover ........................................................................344
Working with K2 Media Servers ..............................................................................346
Accessing K2 Media Server features .................................................................346
Taking a K2 Media Server out of service............................................................346
Using the Stop button in Server Control Panel...................................................348
Placing a K2 Media Server in service.................................................................348
Shutting down or restarting a K2 Media Server..................................................349
Identifying K2 Media Server software versions ..................................................349
Modifying K2 Media Server network settings .....................................................350
Removing a K2 Media Server.............................................................................351
Replacing an iSCSI interface adapter (TOE card)..............................................351
Recovering from a failed K2 Media Server system battery ................................352
Checking K2 Media Server services...................................................................353
Working with K2 Media Clients................................................................................354
Accessing K2 Media Client features...................................................................354
Shutting down or restarting a K2 Media Client...................................................354
Taking a K2 Media Client offline.........................................................................355
Bringing a K2 Media Client online ......................................................................355
Adding a K2 Media client....................................................................................355
Removing a K2 Media Client..............................................................................356
Identifying K2 Media Client software versions....................................................356
Modifying K2 Media Client control network settings...........................................357
Modifying K2 Media Client media (iSCSI) network settings ...............................357
Modifying load balancing....................................................................................357
Using Storage Utility................................................................................................358
Accessing Storage Utility....................................................................................358
Overview of Storage Utility .................................................................................359
Working on the media file system and database.....................................................360
Checking the media file system..........................................................................360
Cleaning unreferenced files and movies ............................................................360
Making a new media file system.........................................................................361
Expanding the media file system by capacity.....................................................363
Expanding the media file system by bandwidth..................................................363
Working with RAID storage .....................................................................................364
Checking RAID storage subsystem status ......................................................... 364
Checking controller microcode ........................................................................... 365
Identifying disks..................................................................................................365
Get controller logs ..............................................................................................366
Unbind LUN........................................................................................................366
Binding LUNs......................................................................................................367
Binding Hot Spare drives....................................................................................369
Loading RAID controller microcode....................................................................370
Downloading disk drive firmware........................................................................370
Replacing a disk module ....................................................................................371
Replacing a controller.........................................................................................372
Configuring Level 2 RAID chassis network and SNMP settings.........................373
Configuring Level 3 RAID chassis network and SNMP settings.........................374
Working with Ethernet switches ..............................................................................376
Design considerations for Ethernet switches......................................................376

8K2 Storage System Instruction Manual September 6, 2006
Contents
Configuring a switch through the K2 Configuration application.......................... 377
Index...................................................................................................................... 379

September 6, 2006 K2 Storage System Instruction Manual 9
Safety Summaries
General Safety Summary
Review the following safety precautionsto avoid injury andprevent damage
to this product or any products connected to it.
Only qualified personnel should perform service procedures.
While using this product, you may need to access other parts of the system.
Read the General Safety summary inother systemmanualsforwarningsand
cautions related to operating the system.
Injury Precautions
Use Proper Power Cord
To avoid fire hazard, use only the power cord specified for this product.
Ground the Product
This product is grounded through the grounding conductor of the power
cord. To avoid electric shock, the grounding conductor must be connected
to earth ground. Before making connections to the input or output terminals
of the product, ensure that the product is properly grounded.
Do Not Operate Without Covers
To avoid electric shock or fire hazard, do not operate this product with
covers or panels removed.
Do Not operate in Wet/Damp Conditions
To avoid electric shock, do not operate this product in wet or damp
conditions.
Do Not Operate in an Explosive Atmosphere
To avoid injury or fire hazard, do not operate this product in an explosive
atmosphere.
Avoid Exposed Circuitry
To avoid injury, remove jewelry such as rings, watches, and other metallic
objects. Do not touch exposed connections and components when power is
present.
Product Damage Precautions
Use Proper Power Source
Do not operate this product from a power source that applies more than the
voltage specified.
Provide Proper Ventilation
To prevent product overheating, provide proper ventilation.

10 K2 Storage System Instruction Manual September 6, 2006
Safety Summaries
Do Not Operate With Suspected Failures
If you suspect there is damage to this product,have it inspected by qualified
service personnel.
Battery Replacement
To avoid damage, replace only with the same orequivalent type. Dispose of
used battery according to the circuit board manufacturer’s instructions.
Safety Terms and Symbols
Terms in This Manual
These terms may appear in this manual:
WARNING: Warning statements identify conditions or practices that can
result in personal injury or loss of life.
CAUTION: Caution statements identify conditions or practices that may
result in damage to equipment or other property, or which may cause
equipment crucial to your business environment to become temporarily
non-operational.
Terms on the Product
These terms may appear on the product:
DANGER indicates a personalinjury hazard immediately accessible as one
reads the marking.
WARNING indicates a personal injury hazard not immediately accessible
as you read the marking.
CAUTION indicates a hazard to property including the product.
Symbols on the Product
The following symbols may appear on the product:
DANGER high voltage
Protective ground (earth) terminal
ATTENTION – refer to manual
!
!
!

September 6, 2006 K2 Storage System Instruction Manual 11
Service Safety Summary
WARNING: The service instructions in this manual are intended for
use by qualified service personnel only. To avoid personal injury, do
not perform any servicing unless you are qualified to do so. Refer to all
safety summaries before performing service.
Do Not Service Alone
Do not perform internal service or adjustment of this productunless another
person capable of rendering first aid and resuscitation is present.
Disconnect Power
To avoid electric shock, disconnect the main power by means of the power
cord or, if provided, the power switch.
Use Care When Servicing With Power On
Dangerous voltages orcurrentsmay exist in this product. Disconnect power
and remove battery (if applicable) before removing protective panels,
soldering, or replacing components.
To avoid electric shock, do not touch exposed connections
Certifications and Compliances
Canadian Certified Power Cords
Canadian approval includes the products and power cords appropriate for
useintheNorthAmericapowernetwork.Allotherpower cords suppliedare
approved for the country of use.
FCC Emission Control
This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation ofthis equipment
in a residential area is likely to cause harmful interference in which case the
user willbe required to correct the interference at his own expense. Changes
or modifications not expressly approved by Grass Valley can affect
emission compliance and could void the user’s authority to operate this
equipment.
!

12 K2 Storage System Instruction Manual September 6, 2006
Safety Summaries
Canadian EMC Notice of Compliance
This digital apparatus does not exceed the Class A limits for radio noise
emissions from digital apparatus set out in the Radio Interference
Regulations of the Canadian Department of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques
dépassant les limites applicables aux appareils numériques de la classe A
préscrites dans le Règlement sur le brouillage radioélectrique édicté par le
ministère des Communications du Canada.
EN55103 1/2
Class A Warning
This product has been evaluated for Electromagnetic Compatibility under
the EN 55103-1/2 standards for Emissions and Immunity and meets the
requirements for E4 environment.
This product complies with Class A (E4 environment). In a domestic
environment this product may cause radio interference in which case the
user may be required to take adequate measures.
FCC Emission Limits
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesirable operation.
Laser Compliance
Laser Safety Requirements
Thedeviceusedinthisproduct is a Class1certifiedlaserproduct.Operating
this product outside specifications or altering its original design may result
in hazardous radiation exposure, and may be considered an act of modifying
or new manufacturing of a laser productunder U.S. regulationscontained in
21CFR Chapter 1, subchapter J or CENELEC regulations in HD 482 S1.
People performingsuch an act are required by law to recertify and reidentify
this product in accordance with provisions of 21CFR subchapter J for
distribution within the U.S.A., and in accordance with CENELEC HD 482
S1 for distribution within countries using the IEC 825 standard.
Laser Safety
Laser safety in the United States is regulated by the Center for Devices and
Radiological Health (CDRH). The laser safety regulations are published in
the “Laser Product Performance Standard,” Code of Federal Regulation
(CFR), Title 21, Subchapter J.
The International Electrotechnical Commission (IEC) Standard 825,
“Radiation of Laser Products, Equipment Classification, Requirements and
User’sGuide,”governs laserproductsoutside theUnitedStates.Europe and
member nations of the European Free Trade Association fall under the
jurisdiction of the Comité Européen de Normalization Electrotechnique
(CENELEC).

September 6, 2006 K2 Storage System Instruction Manual 13
Safety Certification
This product has been evaluated and meets the following Safety
Certification Standards:
Standard Designed/tested for compliance with:
ANSI/UL60950, CAN/CSA
C22.2 No. 60950-00
12/01/2000
Safety of Information Technology Equipment, including
Electrical Business Equipment (Third edition).
IEC 950 Safety of Information Technology Equipment, including
Electrical Business Equipment (Third edition, 1999).
EN60950 Safety of Information Technology Equipment, including
Electrical Business Equipment (Third Edition 2000).

14 K2 Storage System Instruction Manual September 6, 2006
Safety Summaries

September 6, 2006 K2 Storage System Instruction Manual 15
Finding Information
This manual describes the K2 Storage System and provides instructions for installing
and using the product in a variety of applications. The manual contains information
for Level 1, Level 2, and Level 3 K2 Storage Systems, in both redundant and
non-redundant configurations. Refer to the sections that apply to the level of your K2
Storage System. For custom K2 Storage Systems that do not fit one of these
pre-defined levels, you must work with your Grass Valley representative for
installation and operation.
This manual does not provide the complete information for devices that function as
clients to the K2 Storage System. For information on client devices, refer to other
documentation, as follows:
• For Aurora Edits, refer to the Aurora Share Technical Reference Guide.
• For K2 Media Clients, refer to the K2 Media Client System Guide.
How this manual is organized
This manual is organized around the tasks required to install, configure, and operate
the K2 Storage System. The following describes the chapters included in this manual:
Chapter 1, Product Description — Provides the product functional description and an
overview of the key features.
Chapter 2 to Chapter 6 — These chapters provide procedures for installing,
configuring, and operating the different levels of the K2 Storage System, as follows:
•Chapter 2, Installing the Level 1 Storage System
•Chapter 3, Installing the Level 2 Storage System
•Chapter 4, Installing the Level 2R Storage System
•Chapter 5, Installing the Level 3 Storage System
•Chapter 6, Installing the Level 3R Storage System
•Chapter 7, Installing the Nearline Storage System
Chapter 8, Description of K2 Storage Devices — Provides descriptions and
specifications of the devices of the K2 Storage System.
Chapter 9, Overview of K2 Storage Tools — Contains overview descriptions for the
system tools used with the K2 Storage System.
Chapter 10, Managing K2 software — Contains descriptions of the software
components that provide the K2 Storage System functionality.
Chapter 11, FTP on the K2 Storage System — Contains descriptions of networking
and interface requirements for FTP/streaming transfers.
Chapter 12, Administering and maintaining the K2 Storage System — Contains
instructions for customizing and maintaining the K2 Storage System so that it meets
your site’s workflow requirements.

16 K2 Storage System Instruction Manual September 6, 2006
Finding Information
Getting more information
The following illustration shows the recommended order in which to reference the
documentation.
K2 Storage System Release Notes
The release notes contain the latest information about the software shipped on your
system. The release notes include software upgrade instructions, software
specifications and requirements, feature changes from the previous releases, and any
known problems. Because release notes contain the latest information, they are
printed out rather than included in the Documentation CD-ROM. You can find the
release notes packaged with the RAID storage chassis.
Documentation CD-ROM
Except for the release notes, the full set of support documentation, including this
manual, is available on the Documentation CD-ROM that you receive with your K2
Storage System. You can find the Documentation CD-ROM packaged with the RAID
storage chassis.
Path for the installer of K2 Media Client models with internal storage
K2 Media Client
System Guide*
Other Manuals*
These manuals include:
-
Quick Start Guide
-
User Manual
- Service Manual
- RAID Storage manuals
Contains the product
specifications and
step-by-step instructions for
modifying system settings.
Contains the product
specifications and
step-by-step instructions for
modifying system settings
Find the K2 Documentation CD packaged with K2 Media
Clients and with K2 RAID Storage devices, primary chassis.
Find the K2 Storage System Release Notes packaged with
K2 RAID Storage devices, primary chassis.
K2 Media Client
System Guide*
**
*
Quick Start Guide
Contains the essential steps for
installing the K2 Media Client.
SD-only and HD/SD models each
have their own version, packaged
with the K2 Media Client.
Φαμιλψ οφ ΞΠ Σεριεσ
Φαμιλψ οφ ΞΠ Σεριεσ
Φαμιλψ οφ ΞΠ Σεριεσ
Φαμιλψ οφ ΞΠ Σεριεσ
Φαμιλψ οφ ΞΠ Σεριεσ
Φαμιλψ οφ ΞΠ Σεριεσ
Γρασσ ςαλλεψ Γρουπ
K2 Media Client
Release Notes
Path for the operator
Contains the latest
information about the
hardware and software
shipped with the system.
Φαμιλψ οφ ΞΠ Σεριεσ
Φαμιλψ οφ ΞΠ Σεριεσ
Φαμιλψ οφ ΞΠ Σεριεσ
Φαμιλψ οφ ΞΠ Σεριεσ
Φαμιλψ οφ ΞΠ Σεριεσ
Φαμιλψ οφ ΞΠ Σεριεσ
Γρασσ ςαλλεψ Γρουπ
K2 Media Client
Release Notes
Contains the latest information
about the hardware and
software shipped with the
system. Packaged with K2
Media Client.
K2 Media Client
User Manual*
Contains information for using
the user interface to record,
play and manage clips and to
configure channels.
K2 Manual
Grass Valley
Documentation
CD
K2 Manual
Grass Valley
Documentation
CD
Thisdocument
K
2QuickSta
rt
helpsy
ou
helpsy
ou
helpsy
ou
Path for the installer of the K2 Storage System with connected K2 Media Clients
Φαμιλψ οφ ΞΠ Σεριεσ
Φαμιλψ οφ ΞΠ Σεριεσ
Φαμιλψ οφ ΞΠ Σεριεσ
Φαμιλψ οφ ΞΠ Σεριεσ
Φαμιλψ οφ ΞΠ Σεριεσ
Φαμιλψ οφ ΞΠ Σεριεσ
Γρασσ ςαλλεψ Γρουπ
Φαμιλψ οφ ΞΠ Σεριεσ
Φαμιλψ οφ ΞΠ Σεριεσ
Φαμιλψ οφ ΞΠ Σεριεσ
Φαμιλψ οφ ΞΠ Σεριεσ
Φαμιλψ οφ ΞΠ Σεριεσ
Φαμιλψ οφ ΞΠ Σεριεσ
Γρασσ ςαλλεψ Γρουπ
K2 Media Client and
K2 Storage System**
Release Notes
Contains the latest
information about the
hardware and software
shipped with the system.
K2 Manual
Grass Valley
Documentation
CD
K2 Manual
Grass Valley
K2 Manual
Grass Valley
K2 Manual
Grass Valley
Documentation
CD
K2 Manual
Grass Valley
Documentation
CD
K2 Storage System
Instruction Manual*
Contains instructions for installing
and configuring K2 Storage
(external) with your K2 Media
Client and K2 Media Server or
Level 1 device.

September 6, 2006 K2 Storage System Instruction Manual 17
The Documentation CD-ROM includes the following:
•K2 Storage System Instruction Manual — Contains installation, configuration, and
maintenance procedures for shared storage options.
•Level 1 and RAID Instruction Manuals — There is an Instruction Manual for the
Level 1 device each type of RAID storage device that can be a part of a K2 Storage
System. These manuals contain procedures for configuring and servicing the
device.
•K2 Media Client System Guide — Contains the product specifications and
step-by-step instructions for modifying system settings. Includes instructions for
adding a K2 Media Client to the K2 Storage System.
•K2 MediaClient QuickStart Guides —TheQuickStartGuidesprovidesstep-by-step
installation instructions for basic installation and operation of the SD-only and the
HD/SD K2 Media Client, including recording and playing clips.
•K2 Media Client User Manual — Describes the K2 Media Client and provides
instructions for configuring and operating the product.
•K2 Media Client Service Manual — Contains information on servicing and
maintenance.
On-line Help Systems
K2 Media Client Help — You can access the on-line help through the AppCenter user
interface as follows:
• In the menu bar select Help, then choose AppCenter Help Topics from the
drop-down menu.
NetCentral Help — From the NetCentral interface access on-line help as follows:
• For general help with NetCentral manager, select Help | NetCentral Help Topics.
• For help specific to monitoring K2 Storage System system devices, select Help
| Device Providers and then select the monitored device.
Thomson Grass Valley Web Site
This public Web site contains all the latest manuals and documentation, and
additional support information. Use the following URL.
http://www.thomsongrassvalley.com.

18 K2 Storage System Instruction Manual September 6, 2006
Finding Information
Using the Dell Server documentation
This manual contains allof the information you need to installthe K2Storage System,
however, a full set of Dell server documentation has been provided on the Dell
Product Documentation CD-ROM. The Dell server documentation applies to the K2
Media Server. Refer to the documents on this CD-ROM only as required by
procedures in this manual.
Information referenced on the Dell Product Documentation CD-ROM includes, but
is not limited to:
• Unpacking and rack-mounting the K2 Media Server
• Important safety and regulatory information
• K2 Media Server Status indicators, messages, and error codes
• Troubleshooting help for the K2 Media Server hardware.
CAUTION:Do notuse theDellQuickInstallationGuideprovidedwith
the Dell CD-ROM package. This guide includes instructions for using
the OpenManage software CD-ROM to install an operating system.
The K2 Media Server comes fully configured and is ready for
installation. To begin installation, refer to one of the installation
chapters in this manual.
!

September 6, 2006 K2 Storage System Instruction Manual 19
Grass Valley Product Support
To get technical assistance, check on the status of problems, or report new problems,
contact Grass Valley Product Support via e-mail, the Web, or by phone or fax.
Web Technical Support
To accesssupport information on the Web, visit the product support Web page on the
Grass Valley Web site. You can download software or find solutions to problems by
searching our Frequently Asked Questions (FAQ) database.
World Wide Web: http://www.thomsongrassvalley.com/support/
Phone Support
Use the following information to contact product support by phone during business
hours. Afterhours phone support is available for warranty and contract customers.
Authorized Support Representative
A local authorized supportrepresentative may beavailable in your country. To locate
the support representative for your country, visit the product support Web page on the
Grass Valley Web site.
United States (800) 547-8949 (Toll Free) France +33 (1) 34 20 77 77
Latin America (800) 547-8949 (Toll Free) Germany +49 6155 870 606
Eastern Europe +49 6155 870 606 Greece +33 (1) 34 20 77 77
Southern Europe +33 (1) 34 20 77 77 Hong Kong +852 2531 3058
Middle East +33 (1) 34 20 77 77 Italy +39 06 8720351
Australia +61 1300 721 495 Netherlands +31 35 6238421
Belgium +32 2 3349031 Poland +49 6155 870 606
Brazil +55 11 5509 3440 Russia +49 6155 870 606
Canada (800) 547-8949 (Toll Free) Singapore +656379 1390
China +86 106615 9450 Spain + 34 91 512 03 50
Denmark +45 45968800 Sweden +46 87680705
Dubai + 971 4 299 64 40 Switzerland +41 (1) 487 80 02
Finland +35 9 68284600 UK +44 870 903 2022

20 K2 Storage System Instruction Manual September 6, 2006
Finding Information
Other manuals for K2
2
Table of contents
Other THOMSON Storage manuals