HP Surestore 1200ex - Optical Jukebox User manual

HP SureStore
660ex / 1200ex
Optical Jukebox
User’s Guide
Edition 1
HP Part No. C1104-90015
Printed in: Greeley, CO USA
© Copyright February 1998

ii
Notice
This document contains information that is protected by copyright. All rights are
reserved. No part of this document may be photocopied, reproduced, or translated to
another language without the prior written consent of Hewlett-Packard Company.
The information contained in this document is subject to change without notice.
Hewlett-Packard makes no warranty of any kind with regard to this printed material,
including, but not limited to, the implied warranties of merchantability and fitness
for a particular purpose. Hewlett-Packard shall not be liable for errors contained
herein or for incidental or consequential damages in connection with the furnishing,
performance, or use of this material.
© Copyright February 1998
Printing History
New editions of this manual incorporate all material updated since the previous
edition. The manual printing date and part number indicate the current edition. The
printing date changes when a new edition is printed. (Minor corrections and updates
incorporated at reprint do not change this date.)
Part number C1104-90015 Edition 1 February 1998

iii
Typographical Conventions
The following typographical conventions are used in this manual:
Emphasis: Denotes important information.
Keycap: Keys on the library.
Computer Output: Information displayed in the display window and screen
menu items that you can select.
WARNING Warnings call attention to a procedure or practice that could result in personal
injury if not correctly performed. Do not proceed until you fully understand an
meet the required conditions.
CAUTION Cautions call attention to an operating procedure or practice that could damage the
product if not correctly performed. Do not proceed until understanding and meeting
these required conditions.
NOTE Notes provide information that can be helpful in understanding the operation of the
product.

iv
In This Manual
This user’s guide includes:
Chapter 1 set-up information for the HP SureStore Optical 80ex optical
jukebox
Chapter 2 information about choosing and using optical disks
Chapter 3 features description, operating instructions, and troubleshooting
information
Appendix A supplies and customer support
Appendix B operating this jukebox on a SCSI bus
Appendix C safety and regulatory information
Glossary of Terms
Index

Contents
v
1. Setting Up the Jukebox
Overview of This Chapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
What you need to set up the jukebox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
System Components Needed for Operation of This Jukebox . . . . . . . . . . . . . . . . 1-3
Identifying Right-Side Panel Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Connecting the SCSI Cables to the Jukebox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Choosing Your cabling Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Connecting a 4- or 6-Drive Jukebox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Removing the Customer Access Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Connecting a 10-Drive Jukebox as the Only Peripheral, Two Host Adapters, Basic
SCSI Addressing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
Removing the Customer Access Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
Connecting a 10-Drive Jukebox, One Host Adapter, Bus 1 and 2 Daisy-Chained,
LUN Addressing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14
Removing the Customer Access Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14
Connecting the Jukebox With Other SCSI Peripherals . . . . . . . . . . . . . . . . . . . . 1-16
Connecting Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17
Configuring Write Verify. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18
Installing the Wheel Chocks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19
Moving or Shipping the Jukebox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-20
Moving the Jukebox a Short Distance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-20
Shipping the Jukebox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-21
2. Using Optical Disks
Overview of This Chapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Using Optical Disks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Choosing an Optical Disk Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

vi
Contents
Labeling an Optical Disk Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Write-Protecting an Optical Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Caring for Optical Disks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Cleaning Disks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
3. Operating the Jukebox
Overview of This Chapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Operating the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Using Selection Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Understanding Display Window Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Top Level Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Second Level Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Loading a Disk into the Jukebox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Ejecting a Disk From the Jukebox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
Entering the Administration Menu Password . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
Changing the Administration Menu Password . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Setting the SCSI IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
Setting the LUN Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
Viewing the Current SCSI IDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
Changing the Current SCSI IDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Setting an Operating Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
Retrieving Log History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23
Running an Internal Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28
Using Online Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-34
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-35

Contents
vii
A. Supplies and Customer Support
Overview of This Appendix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-2
Supplies and Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-3
Hewlett-Packard Customer Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-7
Faxback Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-8
Electronic Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-9
On-line Service Providers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-9
AccessHP and Support on the World Wide Web. . . . . . . . . . . . . . . . . . . . .A-10
Telephone Support During Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-10
US - America’s Customer Support Center . . . . . . . . . . . . . . . . . . . . . . . . . .A-10
Europe - European Customer Support Center . . . . . . . . . . . . . . . . . . . . . . .A-11
English language support from other European countries:. . . . . . . . . . . . . .A-11
Asia-Pacific - HP Customer Support Center . . . . . . . . . . . . . . . . . . . . . . . .A-11
Elsewhere in the World to the US . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-12
Telephone Support After Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-12
North and South America and Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-12
Europe. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-12
Elsewhere in the World. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-13
Additional Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-13
HP Reseller Locator Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-13
Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-14
B. Operating This Jukebox on a SCSI Bus
A Brief Overview of SCSI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-2
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-2
The SCSI Bus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-2
Initiators and Targets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-2
LUN Addressing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-3
Transfer Rates on the Bus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-4
Termination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-4

viii
Contents
Single-ended and Differential Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-5
Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-5
The SCSI Bus and This Jukebox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-7
Adding Devices to the Bus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-8
Default SCSI IDs in the Jukebox When Using Basic SCSI Addressing and When
Using LUN Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-12
C. Safety and Regulatory Information
Overview of this Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-2
CDRH Regulations (USA Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3
EC Radio Frequency Interference Statement (Europe Only) . . . . . . . . . . . . . . . .C-4
United Kingdom Telecommunications Act 1984 . . . . . . . . . . . . . . . . . . . . . . . . .C-5
Declaration of Conformity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-6
Herstellerbescheinigung . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-7
English Translation of German Sound Emission Directive. . . . . . . . . . . . . . . .C-7
Turvallisuusyhteenveto . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-8
Laserturvallisuus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-8
Huolto. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-8
English Translation of Finland Regulatory Information . . . . . . . . . . . . . . . . . . . .C-9
Japanese VCCI Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-10
Glossary
Index

Figures
ix
Figure 1-1 . Right-Side Panel Features — 10-Drive Jukebox Shown . . . . . . . . . 1-4
Figure 1-2 . Connecting a 4- or 6-Drive Jukebox . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Figure 1-3 . Connecting a 10-Drive Jukebox, Two Host Adapters, Basic SCSI
Addressing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13
Figure 1-4 . Connecting a 10-Drive Jukebox, One Host Adapter,
Bus 1 and 2 Daisy-Chained, LUN Addressing . . . . . . . . . . . . . . . 1-15
Figure 1-5 . Installing the Wheel Chocks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19
Figure 2-1 . Recommended Placement of Cartridge Labels . . . . . . . . . . . . . . . . . 2-4
Figure 2-2 . Write-Protect Button Location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Figure 3-1 . The Jukebox Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Figure 3-2 . Jukebox Display Menu Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Figure 3-3 . Loading a Disk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Figure B-1 . Single-ended and Differential Interfaces on This Jukebox . . . . . . . .B-7
Figure B-2 . Four or Six Drives, One Host Adapter, Basic SCSI Addressing. . .B-15
Figure B-3 . 10 Drives, Two Host Adapters, Basic SCSI Addressing. . . . . . . . .B-16
Figure B-4 . Ten Drives, One Host Adapter, LUN Addressing,
Controller/Drives Use Same IDs . . . . . . . . . . . . . . . . . . . . . . . . . .B-17
Figure B-5 . Ten Drives, One Host Adapter, LUN Addressing,
Controller/Drives Use Different IDs . . . . . . . . . . . . . . . . . . . . . . .B-18

x
Figures

Tables
xi
Table 1-1. Maximum SCSI External Cable Lengths (Assuming no devices
internal to the host computer) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Table 3-1. Configuration Choices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21
Table 3-2. Information Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23
Table 3-3. Internal Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29
Table 3-4. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36
Table A-1. Basic Supplies and Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-3
Table B-1. Default SCSI and LUN Setings in 4- and 6-Drive Jukeboxes. . . . . .B-12
Table B-2. Default SCSI and LUN Settings in the 10-Drive Jukebox . . . . . . . .B-13
Table B-3. LUN Mapping of a 10-Drive Jukebox if “DRVs BUS 1” ID
is Changed to an ID Different Than the Jukebox Controller
(IDs used are examples) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-14
Table B-4. Possible Additional SCSI Addresses Available. . . . . . . . . . . . . . . . .B-19

xii
Tables

Chapter 1: Setting
up the Disk Drive
Setting Up the
Jukebox
1 Setting Up the Jukebox

1-2 Chapter1
Setting Up the Jukebox
Overview of This Chapter
Overview of This Chapter
This chapter gives information about the following topics:
• right side panel features
connecting SCSI and power cords
• moving or shipping the jukebox
• connecting SCSI and power cords
What you need to set up the jukebox
Items included with the jukebox:
• power cord
• single-ended and differential SCSI terminators
- one of each included in a 4- or 6-drive jukebox
- two of each included in a 10-drive jukebox
- this guide
Items needed but not included with the jukebox:
• SCSI cable with either a high-density 50-pin (Micro D) or high-density 68-pin
(Micro D) connector depending on whether a single-ended or differential
interface is used
• single-ended or differential SCSI host adapter with at least one available
address. If you have a 10-drive jukebox you may choose to use two adapters.
• application software that supports this type of jukebox

Chapter 1 1-3
Setting Up the Jukebox
System Components Needed for Operation of This Jukebox
Chapter 1: Setting
up the Disk Drive
Setting Up the
Jukebox
System Components Needed for Operation of
This Jukebox
This jukebox requires application software to operate it as a single storage device
composed of multiple SCSI devices. Consult with your sales representative to chose
the application software you need.
Standard Configuration
The following list is a hierarchy of the system components needed to operate this
jukebox in a standard configuration.
• Host computer CPU
• Operating system
• Optical jukebox application software
• Jukebox SCSI drivers (may be included in optical jukebox application software
above)
• Jukebox
High-Availability Configuration
The following list is a hierarchy of the system components needed to operate this
jukebox in a high-availability configuration. Consult with your high-availability
vendor for installation and configuration.
• Host computer CPUs (two host computers)
• Operating systems (on two host computers)
• High-availability application software (links both host computers)
• Optical jukebox application software (on both host computers)
• Jukebox SCSI drivers (may be included in optical jukebox application software
above)
• Jukebox

1-4 Chapter1
Setting Up the Jukebox
Identifying Right-Side Panel Features
Identifying Right-Side Panel Features
Figure 1-1 Right-Side Panel Features — 10-Drive Jukebox Shown

Chapter 1 1-5
Setting Up the Jukebox
Identifying Right-Side Panel Features
Chapter 1: Setting
up the Disk Drive
Setting Up the
Jukebox
The numbers below correspond to the numbers in Figure 1-1 on the previous
page
1 Active bus
indicator Lit when the SCSI bus is active. There is an indicator for each single-ended and each differential interface in
the jukebox.
2 SCSI interface
selection switch Used to select either a single-ended or differential SCSI interface on the SCSI interface board.
In 4- or 6-drive jukeboxes, there is one interface board.
In 10-drive jukeboxes, there are two interface boards,
designated Bus 1 and Bus 2. The interface selection
switch must be set individually for each board
3 SCSI ports Used for connecting SCSI cables to the interface board.
The interface board has two types of interface;
single-ended and differential. Each type of interface has
two ports
4 Power cord strain
relief clip Used to route the power cord away from other connectors and provide strain relief for the power cord
connection.
5 Product serial
number label Needed for service calls. Write down your jukebox serial number before you call your service
representative.
6 Access panel and
mounting screws Panel that covers the interface and power connection components. The panel is secured by two screws on the
lower corners. (See the following note.)
Continued on the next page
7 Cable access hole Used to pass SCSI and power cables through to the
inside of the jukebox.
8 Power switch The power switch is under the panel but can be operated
through the hole in the panel. Turns power ON and OFF
to the jukebox.
9 Power receptacle Receptacle for the jukebox power cord. Located on the
bottom of the power distribution assembly.

1-6 Chapter1
Setting Up the Jukebox
Identifying Right-Side Panel Features
NOTE Two screws secure the customer access panel to the side of jukebox during shipment
from the factory. These screws are removed during unpacking but should be
replaced after installation is complete. If the jukebox is ever reshipped, these screws
must be in place to properly secure the access panel.

Chapter 1 1-7
Setting Up the Jukebox
Connecting the SCSI Cables to the Jukebox
Chapter 1: Setting
up the Disk Drive
Setting Up the
Jukebox
Connecting the SCSI Cables to the Jukebox
In all configurations, the following cabling capabilities apply:
The maximum cable length you have available for connection to your host computer
system or other devices depends on which interface type you select. The following
table lists the maximum SCSI bus lengths available to you.
Table 1-1 Maximum SCSI External Cable Lengths (Assuming no devices internal to the
host computer)
NOTE Hewlett-Packard recommends that you use SCSI cables with thumbscrew
connectors. Clip type cables may be used if you first remove the mounted
thumbscrew studs with a flat blade screwdriver. If the thumbscrew studs are not
removed, interference between the cable and the studs may result.
Interface types available Single-ended or differential SCSI, selected by
the interface selection switch on each
interface card
Number of interface cards
available One card in 4- and 6-drive models, two cards in 10-drive models
Number of hosts This jukebox may be used in high availability
environments. High availability environments
can be complex and are not described in this
guide. Consult with your high-availability
vendor for installation and configuration.
Interface Type Maximum External Cable Length
Single-Ended SCSI
(50-pin high-density connector) 3 meters (9.8 feet)
Differential SCSI
(68-pin high-density connector) 25 meters (82.0 feet)

1-8 Chapter1
Setting Up the Jukebox
Choosing Your cabling Configuration
Choosing Your cabling Configuration
Pick the configuration that applies to your plans below. You will be shown the page
for the proper procedures.
See page
Standard Configuration
• The only peripheral on a bus
... and the jukebox has 4 or 6 drives 1-9
... and the jukebox has 10 drives and you are using two
host adapters 1-12
... and the jukebox has 10 drives and you are using one
host adapter 1-14
• The jukebox will share a bus with other devices 1-16
High Availability configuration
• Consult with your high-availability vendor —