Warranty
Standard goods are warranted for one(1) year against manufacturing defects (i.e.
materials and design). Warranty for LED strip is two(2) years.
LED is rated 50000h
Normal tear and wear of cover and finish are not covered by this warranty
Defects
Defects in the goods supplied, discrepancies in qualities or incorrect delivery must
be notified not later than eight days from receipt
of goods. Concealed defects are to be notified in writting immediately after their
discovery. Should this condition be disregarded,
the customer loses his right of complaint. Returned goods are not accepted
without prior written agreement.
* please store the lamp in dry place.
* for indoor use only
* Reduced Child Safety Hazards with 12 V LED Lighting: not dangerous for electric
shocks, cannot brake - no dangerous parts.
Warehouse
Tilen Sepič, Dečmanova 4
1000 Ljubljana, Slovenia, EU
Studio
Prinzessinnenstraße 29
10969 Berlin
Germany
EU
Return policy
If you receive product you’ve purchased from eclipse.sepic.cc and are not fully
satisfied, you have:
Seven (7) days to contact us about your intent to return the work.
Three (3) days from the day you contacted us to ship out the product.
Please make sure that you have packed the items safely for transport. You are
required to pay all fees including custom costs (if any) when returning artwork
back to the artist.
Items should be returned new, unused, and with all materials supplied still
included in the packaging and shipped with traceable method with the shipment’s
tracking number.
Returns that are damaged or soiled may not be accepted and may be sent back to
the client and/or we reserve the right not to give the full refund.
We are not responsible for undelivered or damaged returns.
Once the product safely reaches our warehouse, we will process your return and
the amount owed will be refunded to your original source of payment in the same
currency and using the same exchange rate as your original order within 7-10
business days of your merchandise return. Shipping costs will not be refunded for
items returned. Please note card refunds may take up to 7 business days for your
bank to complete, depending on their processing time. This can vary greatly
between card issuers, and unfortunately we are unable to influence this.
_
Product is released as an “art piece” by Tilen Sepič, self-employed artists in design
field, by ministry of culture in Slovenia
Handmade by artisants in Ljubljana and Berlin
Terms