TracVision TV3 User manual

KVH Industries, Inc.
User’s Guide
TracVision®TV3

TracVision TV3 User’s Guide
KVH Part # 54-1034 Rev. A
© 2014, KVH Industries, Inc., All rights reserved.
TracVision TV3
User’s Guide
This user’s guide provides all of the basic information you need to
operate, set up, troubleshoot, and maintain the TracVision TV3
system. For detailed installation information, please refer to the
TracVision TV3 Installation Guide.
If you have any comments regarding this manual, please e-mail
them to [email protected]. Your input is greatly appreciated!
Technical Support
North/South America, Australasia:
Phone: [phone]
E-mail: [email protected]
Europe, Middle East, Africa, Asia-Pacific:
Phone:[phone]
E-mail: [email protected]

Trademark Information
TracVision, KVH, and the unique light-colored dome with dark contrasting baseplate are
trademarks of KVH Industries, Inc.
All other trademarks are the property of their respective owners.
Disclaimer
Every effort has been made to ensure the correctness and completeness of the material in this
document. No company shall be liable for errors contained herein. The information in this
document is subject to change without notice. No warranty of any kind is made with regard to
this material, including, but not limited to, the implied warranties of merchantability and fitness
for a particular purpose.

TracVision TV3 User’s Guide
i
Table of Contents
1 Introduction
Documentation Overview...................................................................3
Important Safety Information.............................................................4
System Overview ...............................................................................5
2 Getting Started
Receiving Satellite TV Signals..........................................................11
Avoiding Blockage ...........................................................................12
Turning On the System ....................................................................13
Accessing the Web Interface ...........................................................14
3 Network Settings
Connecting the TV-Hub to Your Onboard Network...........................17
TV-Hub Ethernet Settings ................................................................19
Connecting to the TV-Hub Using its Built-in Wi-Fi ...........................20
TV-Hub Wireless Settings ................................................................21
Connecting Directly to the TV-Hub Ethernet Port.............................22
Resetting Network Settings to Factory Defaults..............................23
4 Antenna Settings
Adjusting the LNB Skew Angle (Linear Only) ...................................27
Understanding Skew ..............................................................29
Using the Optional NMEA Input........................................................30
Advanced Settings ...........................................................................32

TracVision TV3 User’s Guide
ii
5 Receiver Settings
Configuring a Linear Receiver for Automatic Switching ..................35
Finding the IP Address of a DIRECTV Receiver ................................36
Allowing External Access on a DIRECTV Receiver ...........................37
Setting the Dish Type on a DIRECTV Receiver .................................38
Running a Check Switch Test on a DISH Network or
Bell TV Receiver ...............................................................................40
Activating Your Receiver(s)..............................................................43
6 Satellite Settings
Selecting a Single Satellite ..............................................................47
Creating a New Satellite ..................................................................48
Selecting a Satellite Group ..............................................................49
Creating a New Satellite Group........................................................51
Changing Satellites in a Group.........................................................53
Changing Satellite Tracking Parameters .........................................54
7 Switching Satellites
Automatic Satellite Switching – Linear, DISH Network,
or Bell TV..........................................................................................59
Setting Up a Linear Receiver for Automatic Switching...........60
Setting Up a DISH Network/Bell TV Receiver for
Automatic Switching ..............................................................61
Setting Up an IP AutoSwitch...................................................62
Automatic Satellite Switching – DIRECTV ........................................63
Setting Up a DIRECTV Receiver for Automatic Switching.......64
Understanding DIRECTV SWM Technology .............................65
Selecting Automatic Switching Mode ..............................................66
Selecting the Master Receiver.........................................................67
Manual Satellite Switching ..............................................................68

TracVision TV3 User’s Guide
iii
8 Troubleshooting
Basic Checks ...................................................................................71
Status Information on the Home Page.............................................73
TV-Hub Status Indicators.................................................................75
IP AutoSwitch Status Indicator ........................................................77
Error Messages................................................................................78
System Logs ....................................................................................81
Operational Log ......................................................................81
Event Log................................................................................82
System Information .........................................................................83
Technical Support............................................................................84
9 Maintenance
Preventive Maintenance ..................................................................87
Updating the Satellite Library ..........................................................88
Updating the Software.....................................................................90
Corrective Maintenance...................................................................92
Restarting the System .....................................................................93
ASpecifications
System Specifications .....................................................................97

TracVision TV3 User’s Guide
1
Introduction
1. Introduction
This section provides important safety information you need to know
before using the system. It also provides an overview of the system and
its documentation.
Contents
Documentation Overview ..................................................................................3
Important Safety Information ............................................................................4
System Overview...............................................................................................5

TracVision TV3 User’s Guide
3
Introduction
Documentation Overview
The information provided here contains complete operation,
configuration, and troubleshooting details for your TracVision system.
Icons Used
The documentation for this product uses the following icon:
Related Documentation
In addition to the Help accessible from the TV-Hub’s web interface,
the following documents are provided with your TracVision system:
Icon Description
This is a danger, warning, or caution notice. Be sure
to read these carefully to avoid injury!
Document Description
Installation Guide Complete installation instructions
Quick Start Guide Handy quick reference guide with
basic operating instructions
Installation Checklist Form that the installer must return to
validate the quality of the installation
Mounting Templates Templates that the installer uses to
lay out the mounting holes for the
antenna and the TV-Hub
Warranty Statement Warranty terms and conditions
Kitpack Contents List List of every part supplied in the kit

TracVision TV3 User’s Guide
4
Introduction
Important Safety Information
For your own safety, and for the safety of your passengers and/or
crew, be sure to read the following important notices.
WARNING
Risk of Electric Shock
To avoid electric shock, do not open the TV-Hub’s chassis
enclosure. There are no user-serviceable parts inside.
WARNING
Risk of Electric Shock
If any component of the TracVision system becomes damaged and/
or no longer functions normally, disconnect it from power, secure it
from unintended operation, and contact KVH Technical Support
(see “Technical Support” on page 84). All repairs or modifications
must be performed by a trained, KVH-certified technician.
WARNING
Risk of Explosion
Do not operate the TV-Hub (or any other electrical device) in an
environment where flammable gases, vapors, or dusts are present.
In addition, do not use the TV-Hub in an environment with a
temperature outside its 5°F to 131°F (-15°C to 55°C) operating
range.
WARNING
Risk of Electric Shock
Failure to ground the TracVision system properly may cause an
unsafe floating ground condition, risking potentially lethal electric
shock. Refer to the Installation Guide for details on the proper
grounding of the equipment.

TracVision TV3 User’s Guide
5
Introduction
System Overview
Your TracVision system is a state-of-the-art, actively stabilized
antenna system that delivers live satellite TV to your mobile audio/
video entertainment system. A basic system is illustrated below. Refer
to the Installation Guide for detailed wiring diagrams.
Figure 1-1 Basic TracVision System Diagram