Trikon GRP261X Instruction manual

Trikon GRP261X/GRP2624/ GRP2634 IP
Phone
Quick User Guide Basic
Phone Operation
Please note your handsets would have been
programmed slightly different.
For any further queries, contact Trikon Support
By email : s[email protected]om.au
By phone : [phone]
USING THE HEADSET OR SPEAKER
1) Use the Speaker Button to turn
speaker ON/OFF.
2) Use the Headset button to use
the headset once it had been connected.
MAKING A CALL
1) Take Handset/Headset off-hook or press
Speaker button or an available LINE key
(activates speakerphone) .
2) The line will have dial tone and the
corresponding line’s LED will turn green.
3) If you wish, select another LINE key
(alternative SIP account).
4) Enter the phone number.
5) Press the SEND button or press the
“DIAL” soft key.
REDIAL
Press the Redial softkey to call the last dialed
number.
Note: The phone will redial using the same
SIP account as was used for the last call.
ANSWERING CALLS
Single Incoming Call:
c pressing SPEAKER or by pressing the
corresponding account LINE button.
Multiple Incoming Calls:
1) When there is a call waiting, users will
hear a Call Waiting tone .
2) The next incoming call will appear on
screen.
3) Answer the incoming call by pressing the
Answer softkey.
4) The current call will be put on hold.
5) Toggle between the calls using the UP or
down button.
ALTERNATIVELY
1) Call Park the active call on the Call Park
orbits
2) Answer the second call
ENDING A CALL
End a call by pressing the “EndCall” soft key
or hang up the phone.
CALL HOLD/RESUME
1) Hold: Place a call on ‘hold’ by pressing
the hold button
2) Resume: Resume call by pressing the
corresponding blinking LINE/ Call Park.
CALL TRANSFER
Assuming that you are in a call and wish to
transfer the call to another party.
Blind Transfer:
1) Press transfer button.
2) Dial the number and press the “BlindTrnf”
softkey to complete transfer of active call.
(or choose the extension from the
programmed buttons)
Attended Transfer:
1) Press transfer button and the active LINE will be
placed on hold automatically.
2) Dial the number and press Once the call is
established, press the “AttTrnf” softkey. (or
choose the extension from the programmed
buttons)
3) Once the call is answered press Transfer
softkey.
4) After the call is transferred, phone will display
idle screen.
3-WAY CONFERENCE
Initiate a Conference Call:
Assuming that you are already in a conversation
and wish to bring a third party together in a 3-way
conference.
1) Press conference button (on GRP2614/
GRP2616) or softkey (on GRP2612/GRP2613/
GRP2615/GRP2623/GRP2634) to bring up
conference dialing screen.
2) Dial the third party number followed by
SEND key.
3) When the call is established to the third party,
press the “ConfCall” softkey (or "Conference"
button on GRP2614/GRP2616) to initiate 3-way
conference.
Cancel a Conference Call:
1) Press “Kick” soft key in conference dialing
screen to remove one party and resume the
two-way conversation.
Hold The Conference:
1) Press hold button to hold the
conference call with all parties are on hold;
2) Press “ReConf” soft key to resume conference
call; or select the corresponding blinking LINE to
speak with an individual party.
End The Conference:
The conference will be terminated for all three
parties if the conference initiator hangs up or
presses “EndCall” soft key.
VOICEMAIL MESSAGE
A blinking green MWI (Message Waiting
Indicator) indicates a message is waiting.
1) Press the Message button to retrieve
the message. An IVR will prompt the user
through the process of message retrieval.
Note: This is a programmed feature, default
PIN Code is 1357(enter this before the beep
tone to login to the mailbox)
VOICEMAIL MESSAGE BANK OPERATIONS
The following instructions are applicable for
Day,Night and Individual mailboxes.
1) Dial/press the relevant mailbox button
2) You will hear the greeting prompting to
leave a message, enter your PIN when
hearing the message (Default is 1357)
3) Once in the mailbox, refer to below
operations
1. Hear messages
2. Change your access code
3. Record your name
4. Record personal logger message
(Greeting)
5. Record a message
9. Select mailbox greeting
MUTE/DELETE
1) Press the MUTE button to mute/
unmute the microphone.
2) The Mute icon indicates whether the
microphone is muted.
VOLUME ADJUSTMENTS
Use the volume button to
adjust the ring volume when the phone is idle.
Press the volume button during an active call
to adjust the call volume.