Trilliant AP-R9-E Quick reference guide

Trilliant Holdings, Inc.
401 Harrison Oaks Blvd., Suite 300
Cary, North Carolina 27513
NOTICE The contents of this document are proprietary and confidential and the property of Trilliant Holdings, Inc.,
its subsidiaries, affiliates, and/or licensors. This document is provided subject to the confidentiality obligations set
forth in the agreement between your company and Trilliant. The contents may not be used or disclosed without the
express written consent of Trilliant.
Access Point Deployment
Guide
Models AP-R9-E and AP-R9-F
System Release 2.1
Document Version 010-0021-00 Rev D

NOTICE: The contents of this document are proprietary and confidential and the property of Trilliant Holdings, Inc.,
its subsidiaries, affiliates, and/or licensors. This document is provided subject to the confidentiality obligations set
forth in the agreement between your company and Trilliant. The contents may not be used or disclosed without the
express written consent of Trilliant.
Proprietary Notice
Copyright © Trilliant Holdings Inc. 2004 –2019. All rights reserved.
This document describes products, software and services (“Products”) of Trilliant Holdings Inc.,
its parents, subsidiaries, affiliates and/or its licensors. This document is licensed, not sold. Except
as set out in the License or other written agreement between Trilliant and your company: (1) the
purchase or use of a Product from Trilliant does not convey a license under any patent rights,
copyrights, trademark rights, or any other of the intellectual property rights of Trilliant or third
parties; (2) Trilliant does not assume any responsibility or liability arising out of the use of this
document or any Product it describes; and (3) no part of the document may be disclosed in any
form to any third party.
Trilliant reserves the right to make changes to this document or to any Products it describes at
any time with or without notice.
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14 (g) (2) (6/87) and FAR 52.227-19 (6/87), or DFAR 252.227-7015 (b) (6/95) and DFAR
227.7202-3 (a).
Trilliant®, SecureMesh®, and UnitySuite® are registered trademarks of Trilliant. Any third-
party name or mark mentioned in this document may be a trademark of its owners.
January 25, 2019 10:14 AM

Access Point Deployment Guide
NOTICE: The contents of this document are proprietary and confidential and the property of Trilliant Holdings, Inc.,
its subsidiaries, affiliates, and/or licensors. This document is provided subject to the confidentiality obligations set
forth in the agreement between your company and Trilliant. The contents may not be used or disclosed without the
express written consent of Trilliant.
How to Contact Trilliant
Use the following methods to contact Trilliant:
General Company and Solution Information: http://www.trilliant.com/
Trilliant Headquarters: Tel: [phone]
Solution and Customer Support Portal: https://support.trilliant.com/
Note: Make all requests for Solution support or RMA processing through the web portal. If
you do not have a Support Portal login and password, or need your credentials reset,
contact Trilliant Support using the email address below.
E-mail: [email protected]
Note: This email address is not a primary means of communicating with Customer Support.
Use it primarily to request access to the Support Portal (or to have access credentials
reset).

NOTICE: The contents of this document are proprietary and confidential and the property of Trilliant Holdings, Inc.,
its subsidiaries, affiliates, and/or licensors. This document is provided subject to the confidentiality obligations set
forth in the agreement between your company and Trilliant. The contents may not be used or disclosed without the
express written consent of Trilliant.
Revision History
Revision
Date
Description of change
B
April 26, 2017
This version is Trilliant rebranded version of the document version A
previously issued by Ingenu.
Minor naming updates to replace On-Ramp with Trilliant, minor formatting
and spelling changes Removed or replaced all instances of “On-Ramp” and
“ORW” with “Trilliant” “On-Ramp Total View” replaced with “OTV”.
C
September 26, 2018
•Updated footers and contact information.
•Updated from model TRN-1000 to AP-R9-E and AP-R9-F models.
•Deleted references to Access Point Product Specification (014-
0030-00), as TRN-1000 is no longer sold.
•Updated reference to EMS Operator Guide 2.1 and document
number.
•Updated Figure 1.
D
January 24, 2019
Replaced Regulatory Warnings chapter with Safety and Compliance chapter.
Moved chapter to Chapter 1.

Access Point Deployment Guide v
NOTICE: The contents of this document are proprietary and confidential and the property of Trilliant Holdings, Inc.,
its subsidiaries, affiliates, and/or licensors. This document is provided subject to the confidentiality obligations set
forth in the agreement between your company and Trilliant. The contents may not be used or disclosed without the
express written consent of Trilliant.
Table of Contents
Safety and Compliance...............................................................................................................................1
Safety Information.................................................................................................................................. 1
Compliance Notices ...............................................................................................................................2
Modification Statement....................................................................................................................3
Inteference Statement.......................................................................................................................3
FCC Class B Digital Device Notice................................................................................................. 3
Wireless Notice................................................................................................................................4
WEEE: Waste Electrical and Electronic Equipment Directive..............................................................4
Collection and Disposal of Old Equipment .....................................................................................4
Information on Disposal in Other Countries Outside the European Union .....................................4
European Union and European Free Trade Association (EU & EFTA) Compliance......................5
Introduction.................................................................................................................................................7
Overview................................................................................................................................................8
Referenced Documents......................................................................................................................... 10
Network Planning and Configuration Considerations..........................................................................11
Network Planning................................................................................................................................. 11
Network Configuration.........................................................................................................................12
Backhaul...............................................................................................................................................13
Installation Prerequisites and Considerations .......................................................................................15
Installation Prerequisites ......................................................................................................................15
Site Survey..................................................................................................................................... 15
AP Installation Configuration........................................................................................................ 16
Installation Considerations...................................................................................................................17
AP Antenna....................................................................................................................................17
AP Antenna Cable..........................................................................................................................17
GPS Antenna..................................................................................................................................18
Antenna Cable Lightning Suppression and Grounding .................................................................19
AP DC Power Requirement........................................................................................................... 20
PoE Injector ................................................................................................................................... 20
Ethernet Cable................................................................................................................................20
Solar Power....................................................................................................................................22
Outdoor Installation Hardware ......................................................................................................22
AP Installation...........................................................................................................................................23

Access Point Deployment Guide vi
NOTICE: The contents of this document are proprietary and confidential and the property of Trilliant Holdings, Inc.,
its subsidiaries, affiliates, and/or licensors. This document is provided subject to the confidentiality obligations set
forth in the agreement between your company and Trilliant. The contents may not be used or disclosed without the
express written consent of Trilliant.
AP and Ancillary Equipment................................................................................................................23
AP Installation Configurations.............................................................................................................23
Base Station Configurations................................................................................................................. 24
General Grounding Guidelines............................................................................................................. 24
Grounding the AP and Antenna Cable Surge Suppressor.............................................................. 25
Grounding the AP and GPS Antennas...........................................................................................27
AP Mounting Details............................................................................................................................28
AP Pipe Mount Option......................................................................................................................... 28
Hardware Installation Verification.........................................................................................................29
Power Verification ...............................................................................................................................29
AP Antenna and GPS Cable DVM Test...............................................................................................29
Antenna System Sweep Testing...........................................................................................................29
Grounding............................................................................................................................................. 31
Connector Weather Sealing..................................................................................................................31
Mounting Hardware .............................................................................................................................31
AP Software Configuration via Web Interface......................................................................................33
Initial AP Network Configuration Prior to Installation........................................................................33
Initial AP Network Configuration for 3G Wireless Backhaul Modem..........................................34
Initial AP Network Configuration for Customer Backhaul Modem..............................................34
Login ....................................................................................................................................................34
Home Page ...........................................................................................................................................37
Dashboard Submenu......................................................................................................................37
About Submenu .............................................................................................................................39
Access Point Menu...............................................................................................................................39
TRN Config Submenu ...................................................................................................................40
Field Config Submenu...................................................................................................................41
Backhaul Config Submenu ............................................................................................................ 44
Site Survey Submenu.....................................................................................................................46
Statistics Menu.....................................................................................................................................47
Throughput Submenu.....................................................................................................................47
Counters Submenu.........................................................................................................................48
Admin Menu.........................................................................................................................................48
Security Submenu..........................................................................................................................49
Network Submenu .........................................................................................................................53
Procedure for Changing IP Address Settings....................................................................55
Logs Submenu ...............................................................................................................................55
AP Communication Troubleshooting......................................................................................................57
Troubleshooting Guidelines.....................................................................................................................59
Preventive Maintenance...........................................................................................................................61

Access Point Deployment Guide vii
NOTICE: The contents of this document are proprietary and confidential and the property of Trilliant Holdings, Inc.,
its subsidiaries, affiliates, and/or licensors. This document is provided subject to the confidentiality obligations set
forth in the agreement between your company and Trilliant. The contents may not be used or disclosed without the
express written consent of Trilliant.
Site Survey Worksheet .............................................................................................................................63
AP Installation Configuration Worksheet..............................................................................................65
Basic AP Specifications.............................................................................................................................69
Base Station Configuration......................................................................................................................71
Abbreviations and Terms.........................................................................................................................75

Access Point Deployment Guide viii
NOTICE: The contents of this document are proprietary and confidential and the property of Trilliant Holdings, Inc.,
its subsidiaries, affiliates, and/or licensors. This document is provided subject to the confidentiality obligations set
forth in the agreement between your company and Trilliant. The contents may not be used or disclosed without the
express written consent of Trilliant.
List of Figures
Figure 1. Symbol for Used Electrical and Electronic Products ................................................................4
Figure 2. Wireless Access Point (models AP-R9-E and AP-R9-F)..........................................................7
Figure 3. High Level Diagram for Indoor Site Installation of AP and Equipment...................................9
Figure 4. High Level Diagram for Outdoor Site Installation of AP and Equipment................................9
Figure 5. PCTEL GPS Model GPSL1-TMG-SPI-40NCB .....................................................................19
Figure 6. Block Diagram Showing PoE Injector Connections ...............................................................20
Figure 7. High Level Grounding Diagram..............................................................................................25
Figure 8. Grounding the AP....................................................................................................................26
Figure 9. Grounding the GPS and AP Antennas.....................................................................................27
Figure 10. AP with Mounting Tabs Installed............................................................................................28
Figure 11. Return Loss .............................................................................................................................30
Figure 12. Distance to Fault......................................................................................................................30
Figure 13. Username and Password Prompt.............................................................................................35
Figure 14. Access Point Configuration Interface Home Page ..................................................................36
Figure 15. AP Status page.........................................................................................................................37
Figure 16. Home Page ..............................................................................................................................37
Figure 17. Dashboard submenu................................................................................................................37
Figure 18. GPS Signal Information ..........................................................................................................38
Figure 19. About submenu........................................................................................................................39
Figure 20. Device Specification................................................................................................................39
Figure 21. Access Point menu ..................................................................................................................39
Figure 22. Network Configuration screen ................................................................................................40
Figure 23. Field Configuration screen......................................................................................................42
Figure 24. Backhaul Configuration screen ...............................................................................................45
Figure 25. Site Survey screen ...................................................................................................................47
Figure 26. Statistics menu.........................................................................................................................47
Figure 27. Throughput screen...................................................................................................................48
Figure 28. AP Counters screen.................................................................................................................48
Figure 29. Admin menu............................................................................................................................48
Figure 30. Security Configuration screen.................................................................................................50
Figure 31. Network Configuration screen ................................................................................................53
Figure 32. Logs screen..............................................................................................................................56
Figure 33. File structure............................................................................................................................56
Figure 34. Sample Method for On-Site Debugging of an Application.....................................................58

Access Point Deployment Guide ix
NOTICE: The contents of this document are proprietary and confidential and the property of Trilliant Holdings, Inc.,
its subsidiaries, affiliates, and/or licensors. This document is provided subject to the confidentiality obligations set
forth in the agreement between your company and Trilliant. The contents may not be used or disclosed without the
express written consent of Trilliant.
List of Tables
Table 1. Software Versions .....................................................................................................................7
Table 2. Attenuation at 2.4 GHz for Common Types of Antenna Cables.............................................18
Table 3. Surge Protector Mount Locations............................................................................................19
Table 4. Tested Ethernet Cable and Connector Combinations..............................................................20
Table 5. Fields on the Access Point Screen...........................................................................................38
Table 6. Fields on the Total Reach Network Configuration Screen......................................................40
Table 7. Parameters on the Field Configuration Screen........................................................................43
Table 8. Fields on the Backhaul Configuration Screen.........................................................................45
Table 9. Parameters on the Security Configuration Screen...................................................................51
Table 10. Fields on the Network Configuration Screen..........................................................................53
Table 11. Troubleshooting Guide............................................................................................................59
Table 12. Preventive Maintenance Schedule...........................................................................................61
Table 13. Basic AP Specifications ..........................................................................................................69
Table 14. TRN Base Station Configuration Options...............................................................................71
Table 15. Abbreviations and Terms ........................................................................................................75

1
Safety and Compliance
Before installing the Access Point, read the instructions in this document.
Safety Information
The caution statements, warning conventions, and warning messages in this section apply to this
product and manual.
Trilliant strongly urges that you always follow all locally-approved safety procedures and safety
instructions when working around high voltage lines and equipment.
The instructions in this manual are not intended as a substitute for proper training in or adequate
experience with safely operating the described equipment. Only competent technicians who are
familiar with this equipment should install or service it. A competent technician:
•Is thoroughly familiar with these instructions.
•Is trained in industry-accepted high- and low-voltage safe operating practices and
procedures.
•Is trained and authorized to energize, de-energize, clear, and ground power distribution
equipment.
•Is trained in the care and use of protective equipment such as flash clothing, safety
glasses, face shields, hardhats, rubber gloves, hotsticks, etc.
The following are important safety instructions. To safely install and operate this equipment, be
sure to read, understand, and follow all caution and warning notices and instructions marked on
the product or included in the documentation.

Access Point Deployment Guide 2
NOTICE: The contents of this document are proprietary and confidential and the property of Trilliant Holdings, Inc.,
its subsidiaries, affiliates, and/or licensors. This document is provided subject to the confidentiality obligations set
forth in the agreement between your company and Trilliant. The contents may not be used or disclosed without the
express written consent of Trilliant.
WARNING: Hazardous voltage. Contact with hazardous voltage will cause death or severe
personal injury. Follow all locally approved safety procedures when working
around high- and low-voltage lines and equipment.
WARNING: The Access Point is designed to be operated in accordance with normal safe
operating procedures. These instructions are not intended to supersede or
replace existing safety and operating procedures. Read all instructions before
installing the Access Point.
WARNING: The Access Point should be installed and serviced only by personnel familiar
with good safety practices when handling high-voltage electrical equipment.
Compliance Notices
This device complies with requirements for the United States, Canada, Europe and other
countries.
Table 1. Compliance
EMC Compatibility
•FCC Part 15 Class B
•Industry Canada ICES-003/NMB-003 Class B
•EN 301 489-1, EN 301 489-17
•EN 55032, EN 55035
Radio Operation Certifications
•FCC Part 15 Subpart C
•Industry Canada RSS-247
•EN 300 440
FCC and Industry Canada
Device IDs
•FCC ID:TMB-APR9F
•IC: 6028A-APR9F
Safety
•UL 62368-1, UL 60950-22
•CSA C22.2 No. 62368-1, CSA C22.2 No. 60950-22
•EN 62368-1, EN 60950-22
RF Safety
•FCC Part 2.1091
•Industry Canada RSS-102
•EN 62311
Enclosure
•IP66
Environmental
•RoHS Compliant

3
Modification Statement
Trilliant has not approved any changes or modifications to this device by the user. Any changes
or modifications not expressly approved by Trilliant could void the user's authority to operate the
equipment.
Trilliant n’approuve aucune modification apportée à l’appareil par l’utilisateur, quelle qu’en soit
la nature. Tous changements ou modifications qui ne sont pas approuvés par Trilliant peuvent
annuler le droit d’utilisation de l’appareil par l’utilisateur.
Inteference Statement
This device complies with Part 15 of the FCC Rules and Industry Canada license-exempt RSS
standard(s). The operation is subject to the following two conditions: (1) This device may not
cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio
exempts de licence. L'exploitation est autorisée aux deux conditions suivantes: (1) l'appareil ne
doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.
FCC Class B Digital Device Notice
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one of the following
measures:
•Reorient or relocate the receiving antenna
•Increase the separation between the equipment and receiver
•Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected
•Consult the dealer or an experienced radio/TV technician for help

Access Point Deployment Guide 4
NOTICE: The contents of this document are proprietary and confidential and the property of Trilliant Holdings, Inc.,
its subsidiaries, affiliates, and/or licensors. This document is provided subject to the confidentiality obligations set
forth in the agreement between your company and Trilliant. The contents may not be used or disclosed without the
express written consent of Trilliant.
Wireless Notice
To satisfy FCC and Industry Canada Radio Frequency (RF) Exposure requirements for mobile
and base station transmission devices, a separation distance of 20 cm or more should be
maintained between the antenna of this device and persons during operation. To ensure
compliance, operation at closer than this distance is not recommended.
Pour satisfaire les requis d'Industrie Canada sur les expositions aux radiofréquences pour les
appareils mobiles et les stations de transmission, une distance de 20 cm ou plus doit être
maintenue entre l'antenne de cet appareil et les personnes durant l'opération. Pour assurer la
conformité, les opérations à des distances inférieures ne sont pas recommandées.
WEEE: Waste Electrical and Electronic
Equipment Directive
Collection and Disposal of Old Equipment
Figure 1. Symbol for Used Electrical and Electronic Products
This symbol on the products, packaging, and or accompanying documents means that used
electrical and electronic products should not be mixed with general household waste.
For proper treatment, recovery, and recycling of old products, please dispose them at applicable
collection points, in accordance with your national legislation and the Directives 2012/19/EU.
By disposing of these products correctly, you will help to save valuable resources, and prevent
any potential negative effects on human health and the environment which could otherwise arise
from inappropriate waste handling.
For more information about collection and recycling of old products, please contact your local
municipality, your waste disposal service, or the point of sale where you purchased the items.
Information on Disposal in Other Countries Outside the
European Union
This symbol is only valid in the European Union. If you wish to discard these items, please
contact your local authorities or dealer and ask for the correct method of disposal.

5
European Union and European Free Trade Association (EU &
EFTA) Compliance
This equipment may be operated in the countries that comprise the member countries of the
European Union and the European Free Trade Association. These countries, listed in the
following paragraph, are referred to as The European Community throughout this document:
AUSTRIA, BELGIUM, BULGARIA, CYPRUS, CZECH REPUBLIC, DENMARK, ESTONIA,
FINLAND, FRANCE, GERMANY, GREECE, HUNGARY, IRELAND, ITALY, LATVIA,
LITHUANIA, LUXEMBOURG, MALTA, NETHERLANDS, POLAND, PORTUGAL,
ROMANIA, SLOVAKIA, SLOVENIA, SPAIN, SWEDEN, UNITED KINGDOM, ICELAND,
LICHTENSTEIN, NORWAY, and SWITZERLAND.

Access Point Deployment Guide 7
NOTICE: The contents of this document are proprietary and confidential and the property of Trilliant Holdings, Inc.,
its subsidiaries, affiliates, and/or licensors. This document is provided subject to the confidentiality obligations set
forth in the agreement between your company and Trilliant. The contents may not be used or disclosed without the
express written consent of Trilliant.
Introduction
This document provides network planning, installation, configuration and preventive
maintenance information for the Access Point models AP-R9-E (ETSI standard) and AP-R9-F
(FCC standard) as a part of the Total Reach Network (TRN). There are multiple configurations
for the Access Point (AP) depending upon the country in which it will be used.
Figure 2. Wireless Access Point (models AP-R9-E and AP-R9-F)
This document is compatible with the software versions shown in the following table.
Table 2. Software Versions
Software
Version
System Release
2.1
AP
6.6.0

Introduction
Access Point Deployment Guide 8
NOTICE: The contents of this document are proprietary and confidential and the property of Trilliant Holdings, Inc.,
its subsidiaries, affiliates, and/or licensors. This document is provided subject to the confidentiality obligations set
forth in the agreement between your company and Trilliant. The contents may not be used or disclosed without the
express written consent of Trilliant.
Overview
The AP is the core component of the Total Reach Network (TRN) and TRN base station
solutions. It provides the functionality of an RF transceiver, a data processor, and a data router.
The RF transceiver operates in the unlicensed 2.4 GHz ISM band on one of thirty-eight 1 MHz
channels. The AP utilizes Time Division Duplexing and Direct Sequence Spread Spectrum with
a proprietary Random Phase Multiple Access (RPMA) modulation technique. The maximum
transmission power of the AP’s transceiver (at the antenna connector) is +30 dBm (1 Watt). GPS
is used for timing and synchronization.
All endpoint devices designed with Total Reach Network technology communicate directly with
TRN base stations installed on existing communication towers, rooftops, streetlights, substations,
and other elevated sites to collect data or control the endpoint devices. Base station networks are
designed and deployed to meet coverage, capacity, and redundancy objectives.
Our APs are weatherproof with an IP 66 rating and can be installed indoors or outdoors. We
offer various base station configurations to support a wide variety of installations. “Base Station
Configurations” on page 24 defines these pre-configured base station packages. This document
focuses on the installation, configuration, and maintenance of the Access Point. For base station-
specific information, see the installation manuals for each of the base stations.
An AP installation requires:
•A 10/100 IP-over-Ethernet connection with 128 Kbps minimum throughput for backhaul
to the gateway
•A Power-over-Ethernet (PoE) injector that combines power and data over the same
Ethernet cable. The AP requires a passive PoE injector and cannot be powered directly
from most switches
Note: The AP is not 802.3AF or 802.3AT compliant.
•An AC or DC power source capable of supplying 48 VDC at a minimum of 25 Watts to
the PoE injector. For very long PoE cables, a 56 VDC power supply is recommended.
•A GPS antenna and cable
•An AP antenna and cable

Access Point Deployment Guide 9
NOTICE: The contents of this document are proprietary and confidential and the property of Trilliant Holdings, Inc.,
its subsidiaries, affiliates, and/or licensors. This document is provided subject to the confidentiality obligations set
forth in the agreement between your company and Trilliant. The contents may not be used or disclosed without the
express written consent of Trilliant.
Figure 3. High Level Diagram for Indoor Site Installation of AP and Equipment
Figure 4. High Level Diagram for Outdoor Site Installation of AP and Equipment
Note: The AP does not contain any user-serviceable components. Opening the AP voids the
product warranty.

Introduction
Access Point Deployment Guide 10
NOTICE: The contents of this document are proprietary and confidential and the property of Trilliant Holdings, Inc.,
its subsidiaries, affiliates, and/or licensors. This document is provided subject to the confidentiality obligations set
forth in the agreement between your company and Trilliant. The contents may not be used or disclosed without the
express written consent of Trilliant.
For questions or technical assistance, contact Trilliant Customer Support (see How to Contact
Trilliant on page iii).
Referenced Documents
The following document provides additional details about the AP.
Provides detail about product specifications, characteristics, and requirements for the AP.
•EMS Operator Guide 2.1 (010-0107-00)
Provides instruction on using the Element Management System (EMS) to manage and
monitor the Access Point. This document should be used for Access Point day-to-day
operations and monitoring.