Tripp Lite AG-0072 User manual

1
Owner’s Manual
Warranty
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1111 W. 35th Street, Chicago, IL 60609 USA • www.tripplite.com/supportCopyright © 2013 Tripp Lite. All rights reserved. SmartPro®is a registered trademark of Tripp Lite.
Important Safety Instructions 2
Mounting 4
Quick Installation 6
Optional Installation 7
Basic Operation 9
Storage and Service 17
Battery Replacement 18
Warranty Registration 24
Español 25
Français 49
Русский 73
SmartPro®2U Rackmount
Intelligent, Line-Interactive UPS Systems230V Sine Wave Output • 1000VA—3000VA Capacities
Extended Runtime OptionsSMX1000RT2U
(Series Number: AG-0072)
SMX1500XLRT2U
(Series Number: AG-0071)
SMX2200XLRT2U
(Series Number: AG-0070)
SMX3000XLRT2UA
(Series Number: AG-0069)
Not suitable for mobile applications.
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2
Important Safety Instructions
SAVE THESE INSTRUCTIONS
This manual contains important instructions that should be followed during the installation,
operation and storage of this product. Failure to heed these warnings may affect the warranty.
UPS Location Warnings
•UsecautionwhenliftingtheUPS.BecauseoftheconsiderableweightofallrackmountUPSsystems, at least two people should assist in lifting and installing them.
•InstalltheUPSindoors,awayfromexcessmoistureorheat,dustordirectsunlight.•Forbestperformance,theambienttemperatureneartheUPSshouldbebetween0°Cand40°C(between32°Fand104°F).•LeaveadequatespacearoundallsidesoftheUPSforproperventilation.Donotobstructitsventsor fan openings.
•WhenmountingtheUPSsysteminatowerorientation,makesuretheLCDScreenpanelisatthetopoftheUPS,notatthebottom.•Donotmountunitwithitsfrontorrearpanelfacingdown(atanyangle).Mountinginthismannerwill seriously inhibit the unit’s internal cooling, eventually causing product damage not covered
under warranty.
UPS Connection Warnings
•TheUPScontainsitsownenergysource(battery).TheoutputterminalsmaybeliveevenwhentheUPSisnotconnectedtoanACsupply.•ConnecttheUPStoaproperlygroundedACpoweroutlet.DonotmodifytheUPS’spluginawaythatwouldeliminatetheUPS’sconnectiontoground.DonotuseadaptersthateliminatetheUPS’sconnectiontoground.•ThepoweroutletthatsuppliestheUPSshouldbeinstalledneartheUPSandbeeasilyaccessible.
•DonotplugtheUPSintoitself;thiswilldamagetheUPSandvoidyourwarranty.•IfyouareconnectingtheUPStoamotor-poweredACgenerator,thegeneratormustprovidefiltered,frequency-regulatedcomputer-gradeoutput.ConnectingtheUPStoageneratorwillvoiditsUltimateLifetimeInsurance.Equipment Connection Warnings
•Useofthisequipmentinlifesupportapplicationswherefailureofthisequipmentcanreasonablybeexpectedtocausethefailureofthelifesupportequipmentortosignificantlyaffectitssafetyoreffectivenessisnotrecommended.Donotusethisequipmentinthepresenceofaflammableanestheticmixturewithair,oxygenornitrousoxide.•DonotconnectsurgesuppressorsorextensioncordstotheoutputoftheUPS.ThismightdamagetheUPSandmayaffectthesurgesuppressorandUPSwarranties.13-09-242-93-3184.indb 2 12/9/2013 10:13:37 AM

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Battery Warnings
•Batteriescanpresentariskofelectricalshockandburnfromhighshort-circuitcurrent.Observeproperprecautions.Donotdisposeofthebatteriesinafire.DonotopentheUPSorbatteries.Donotshortorbridgethebatteryterminalswithanyobject.UnplugandturnofftheUPSbeforeperformingbatteryreplacement.Usetoolswithinsulatedhandles.Therearenouser-serviceablepartsinsidetheUPS.Batteryreplacementshouldbeperformedonlybyauthorizedservicepersonnel using the same number and type of batteries (Sealed Lead-Acid). The batteries
arerecyclable.Refertoyourlocalcodesfordisposalrequirementsorvisitwww.tripplite.com/UPSbatteryrecyclingforrecyclinginformation.TrippLiteoffersacompletelineofUPSSystemReplacementBatteryCartridges(R.B.C.).VisitTrippLiteontheWebatwww.tripplite.com/support/battery/index.cfmtolocatethespecificreplacementbatteryforyourUPS.TheRBCTypecanalsobefoundonthelabelaffixedtotheBatteryRetentionPlate.•Duringhot-swapbatteryreplacement,theUPSwillnotprovidebackuppowerintheeventofablackout or other power interruptions.
•DonotoperatetheUPSwithoutbatteries.External Battery Connection Warnings
•Whenaddingexternalbatterypackstoselectmodelswithexternalbatterypackconnectors,connectonlyTrippLite-recommendedbatterypacksofthecorrectvoltageandtype.DonotconnectordisconnectbatterypackswhentheUPSisoperatingonbatterypower.
Visitwww.tripplite.com/support/battery/index.cfmtolocatethesupportedbatterytype(s)foryourUPS.Important Safety Instructions
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4
A
AB
C
CB
1
2
3
4
DD
Mounting (Rack)
Mountyourequipmentineithera2-postor4-postrackorrackenclosure.Theusermustdeterminethefitnessofhardwareandproceduresbeforemounting.Ifhardwareandproceduresare not suitable for your application, contact the manufacturer of your rack or rack enclosure. The
procedures described in this manual are for common rack and rack enclosure types and may not
be appropriate for all applications.
Note: The illustrations may differ from your model.
4-Post Mounting
1The included plastic pegs Awill temporarily
support the empty rackmount shelves B
while you install the permanent mounting
hardware.Insertapegnearthecenterofthe front and rear bracket of each shelf as
shown. (Each front bracket has 6 holes and
each rear bracket has 3 holes.) The pegs
will snap into place.
Afterinstallingthepegs,expandeachshelfto match the depth of your rack rails. The
pegswillfitthroughthesquareholesintherack rails to support the shelves. Refer to
the rack unit labels to confirm that the
shelves are level in all directions. Note: The
support ledge of each shelf must face
inward.
2Secure the shelves Bto the mounting rails
permanently using the included screws and
cup washers Cas shown. Place the cup
washer between the screw and the rack so
that the screw enters the wider opening of
the cup washer first.
Place4screwstotalatthefrontand4screws total at the back.
Tighten all screws before proceeding.
Warning: Do not attempt to install your equipment until you have inserted and tightened the required screws. The plastic pegs will not support the weight of your equipment.3Attachyourequipment’smountingbracketsto the forward mounting holes of the
cabinet using the hardware included with
yourequipment.Themountingbracket“ears” should face forward. (Some
equipmentmayhavepre-installedorintegral mounting brackets.)
4Withtheaidofanassistant(ifnecessary),liftyourequipmentandslideitintotheshelves.Attachtheequipmentmountingbrackets to the forward mounting rails with
user-supplied screws and washers D.
Tighten all screws securely.
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Mounting (Rack) continued
2-Post Mounting
2-postmountingrequiresaTrippLite2-PostRackmountInstallationKit(model:2POSTRMKITWM,sold separately).
Mounting (Tower)
Warning: When mounting the UPS system in a tower orientation, make sure the LCD Screen panel is at the top of the UPS, not at the bottom.Note: To mount the UPS in an upright (tower) position, 2-9USTAND is required (sold separately).
RotatetheLCDScreenpanelforeasyviewingwhiletheUPSistowermounted.Insertasmallscrewdriver, or other tool, in the slots on either
side of the panel. Pop the panel out, rotate it
and pop the panel back in place.
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6
2
3A
1
Quick Installation
1Insert a user-supplied power
cord (with country-specific
plug) into the UPS Systems
IEC inlet connection. Plug the
other end into your country-
specific wall outlet.*
NOTE! After you plug the UPS into a live AC outlet, the UPS (in “Standby Mode”) will automatically charge its batteries, but will not supply power to its outlets until it is turned ON.*See the UPS systems nameplate for input
requirements. Additional input cords are also
available from Tripp Lite.
2Plug your equipment into
the UPS.*
AdditionalC13-to-C14interconnectioncord(s) are included to connect your
equipmenttotheUPS.NOTE: Additional interconnection cords are
available from Tripp Lite.
* Your UPS is designed to support only electronic
equipment. You will overload the UPS if the total
VA ratings for all the equipment you connect
exceeds the UPS’s Output Capacity. To find your
equipment’s VA ratings, look on their
nameplates. If the equipment is listed in amps,
multiply the number of amps by 230 to
determine VA. (Example: 1 amp × 230 = 230
VA). If you are unsure if you have overloaded
the UPS’s outlets, see LOAD icon description in
LCDInterfacesection underBasicOperation.
3Turn the UPS ON.
Press and hold the button Afor one
second. The alarm will beep once briefly.
Note: UPS system will function properly upon
initial startup, however, maximum runtime and a
successful self-test will only be accessible after it
has been charged for 24 hours.
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1A
1B
2A
4-5
2B
Optional Installation
These connections are optional. Your UPS will function properly without these connections.
1USB and RS-232 Serial
Communications
UsetheincludedUSBcable(see1A) or
DB9serialcable(see1B) to connect the
communication port on your computer to
thecommunicationportofyourUPS.Installon your computer the Tripp Lite PowerAlert
Software appropriate to your computer’s
operating system.
2EPO Port Connection
This optional feature is only for those
applicationswhichrequireconnectiontoafacility’sEmergencyPowerOff(EPO)circuit.WhentheUPSisconnectedtothiscircuit,itenablesemergencyshutdownoftheUPS’sinverter.
Usingthecableprovided,connecttheEPOportofyourUPS(see2A) to a user-supplied
normally closed or normally open switch
according to the circuit diagram (see 2B).
TheEPOportisnotaphonelinesurgesuppressor;donotconnectaphonelinetothis port.
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3
A
Optional Installation continued
3External Battery Connection
(Select Models)
YourUPScomeswitharobustinternalbatterysystem;externalbatteriesareneededonlytoextendruntime.Addingexternalbatterieswillincreaserechargetime as well as runtime. Contact Tripp Lite
tofindoutwhichexternalbatterypacksyour model supports.
The illustration (see 3)showsthelocationofyourUPS’sExternalBatteryConnectorAwhere
you will insert the battery pack cable. Complete installation instructions for your battery pack
appearinthebatterypackowner’smanual.Makesurethatcablesarefullyinsertedintotheirconnectors.Smallsparksmayresultduringbatteryconnection;thisisnormal.DonotconnectordisconnectbatterypackswhentheUPSisrunningonbatterypower.Caution! When an external battery pack is connected, make sure the AC load does not exceed the nameplate rating. Select models are derated when an external battery pack is connected. See UPS nameplate label for derating details.WhenconnectingexternalbatteriestotheUPS,gototheTrippLitewebsiteat
www.tripplite.com/en/support/bpconfig/index.cfmtodownloadtheExternalBatteryPackUtilitysoftwaretoconfigureyourUPSforexternalbatterysupport.Note:
1. The runtime and charge rate will automatically recalculate once the External Battery Pack Tool process is
complete.
2. If the setup will no longer include external batteries, the UPS can be configured to work without external
batteries via the LCD Screen. See ExternalBatterySettingsControlsection under BasicOperationfor
details.
3. If external battery packs are removed, the UPS must be reset to “NO EXTERNAL BATTERY” via the LCD
interface or the External Battery Configuration Program available on the Tripp Lite website. Failure to do
so may result in damage to the internal batteries due to over-charging.
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Note: This LCD image is shown
with all icons illuminated. Under
normal conditions, only select
icons will be lit.
Basic Operation
LCD Interface
3-Digit Display: This display is generally used to show values for a given
“Display”or“Control”screen.“ON/OFF” Button• To turn the UPS ON:AfteryouplugtheUPSintoaliveACoutlet,theUPS(in”Standby” mode) will automatically charge its batteries, but will not supply
powertoitsoutletsuntilitisturnedON.WiththeUPSpluggedintoaliveACwalloutlet,pressandholdthe“ON/OFF”buttonforonesecond.*TheUPSwillbeeponcetoindicateONstatus.Releasethebutton.• To cold-start the UPS:Ifutilitypowerisabsent,youcan“cold-start”theUPS(i.e.:turnitONandsupplypowerforalimitedtimefromitsbatteries)bypressingandholdingthe“ON/OFF”buttonforonesecond.*TheUPSwillbeeponcetoindicateONstatus.Releasethebutton.• To turn the UPS OFF:WiththeUPSONandreceivingutilitypower,pressandholdthe“ON/OFF”buttonfor2.5seconds.*TheUPSwillbeeponcetoindicateOFFstatus.ThenunplugtheUPSfromthewalloutlet.TheUPSwillbecompletelyOFF.* If the user unintentionally presses the ON/OFF button, the OFF function can be
temporarily canceled by continuing to hold the ON/OFF button until the UPS beeps and
then momentarily pressing either the MODE button or the ENTER/MUTE button. Once
both buttons are released, the UPS will remain ON.
“MODE” ButtonTo enable viewing of power displays and control menu options, tap this button.
See“DisplayPowerConditions”&“ControlMenuOptions”fordetails.• CanbeusedinconjunctionwiththeON/OFFbuttontocancelthe“OFF”function.See“ON/OFFButton”instructionsabove.• CanbeusedinconjunctionwiththeENTER/MUTEbuttontorestoretheLCDtoFactoryMode.See“ControlMenuOptions”.13-09-242-93-3184.indb 9 12/9/2013 10:13:51 AM

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Basic Operation continued
“ENTER/MUTE” ButtonTo toggle settings options while viewing a control menu option, tap this button.
TheUPSpowerfailurealarmcanalsobetemporarilysilencedbytappingthisbutton.Oncesilenced,analarmwillautomaticallyre-soundtoindicatelowbattery conditions and can no longer be silenced.
•CanbeusedinconjunctionwiththeON/OFFbuttontocancelthe“OFF”function.See“ON/OFFButton”instructionsabove.•CanbeusedinconjunctionwiththeENTER/MUTEbuttontorestoretheLCDtoFactoryMode.See“ON/OFFButton”instructions.Note: Alarm-free silent operation is available by setting the alarm to disable
(see CONTROL MENU OPTIONS / ALARM ENABLE-DISABLE section).
Battery Capacity:Thiswillbeactiveinall“Display”modes,butisnotshownin “Control” modes.
AC Input:ThisindicatesthattheunitisrunninginLineModeandsupplyingACpowertoequipmentconnectedtotheoutput.Battery Input:ThiswillflashtoindicatethattheUPSisnotreceivingACinputandisrunningininvertermode.TheBatteryInputiconisalsousedinconjunctionwiththeEVENTSicontoindicateOnBatteryevents.Replace Battery Icon: IntheeventthatUPSbatteriesexpireandrequirereplacement, this icon and the warning icon will flash. This icon will also flash
afterafailedUPSself-test(seetheBASICOPERATION/CONTROLMENUOPTIONS/SELF-TESTsectionformoreinformation).Warning: This will flash to let the user know that there’s a warning condition
and immediate action must be taken:
1.ForReplaceBattery:ReplaceBatteryandWarningiconsflashduringanynormal“Display”mode.2.ForOverload:Load,WarningandLoadPercentageiconswillflash,thealarmwillsoundrepeatedlyandtheLCDscreenwillswitchfromtheuser-selecteddisplaymodetoLoadPercentage.OverloadindicationisavailableinbothACandbatterymodes.CAUTION!AnyoverloadconditionthatisnotcorrectedbytheuserimmediatelymaycausetheUPStoshutdownandceasesupplyingpower in the event of a blackout or brownout.
EVENTS Icon:DisplayedinconjunctionwiththeAVRiconandBATTiconstoindicatethenumberofOnBatteryorAVReventsthathaveoccurred.Alarm Off:Indicatesthatthealarmisdisabled.Alarm On: Indicatesthatthealarmisenabled.13-09-242-93-3184.indb 10 12/9/2013 10:13:52 AM

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Basic Operation continued
INPUT Icon: Indicatesthatthe3-digitvaluedisplayedistheInputVoltage.OUTPUT Icon: Indicatesthatthe3-digitvaluedisplayedistheOutputVoltage.LOAD Icon:Displayedintwomodes:1.Displayedinconjunctionwiththe%iconand3-digitvaluetoindicatetheload percentage.
2.DisplayedinconjunctionwithKWH/Dayand3-digitvaluetoindicatedailypower consumption.
3.BoththeLOADiconandWarningiconwillflashtoindicateanoverload.BATT Icon: Displayedintwomodes:1.BATTicon(displayedinconjunctionwith%iconand3-digitvalue)indicatestheBatteryCapacity%.2.BATTiconisshownwithTESTicontoindicateself-testmodeorcontrolmode.
% Icon:Indicatesunitsof%.TEST Icon:DisplayedinconjunctionwithBATTicontoindicatethattheUPSisperforming a self-test.
RUNTIME Icon:DisplayedinconjunctionwiththeMINiconand3-digitvaluetoindicate Runtime in minutes.
MIN Icon:Indicatesunitsofminutes.1.DisplayedinconjunctionwithRUNTIMEiconand3-digitvaluetoindicatebattery runtime in minutes.
2.Displayedinconjunctionwiththe3-digitvalue(reporting“LCD”)toindicatethe minimum brightness.
VWA Icon: ThisisamultipurposeiconwhichindicatesunitsofVolts,VA,Watts,orAmps(V,VA,W,orAwillbeshown).K Icon: DisplayedinconjunctionwiththeWtoindicateKilowatts.ItisalsousedinconjunctionwiththeWHand/DAYiconstoindicateKilowattHoursperDay.H and /DAY Icons:Displayedinconjunctionwith“K”and“W”iconstoindicateKilowattHoursperday(KWH/DAY).Sensitivity Icon: DisplayedtosettheACinputlinesensitivitysetting.Sensitivitysettingsavailableare100%(Normal=FullCounterclockwisePOT),50%(halfdelay),and25%(fulldelay=fullClockwisePOT).SCROLL Icon:Whenenabled,thedisplaywillautomaticallycyclethrougheachDISPLAYmodeoftheLCDoncepertwo-secondinterval.IfabuttonispressedwhileScrollModeisenabled,thescrollfunctionwillpausefor10secondstoallow the user to manually make menu selections before resuming scroll.
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Automatic Voltage Regulation Icon:IndicatesthattheACinputiseitherloworhighandthattheAVRfunctionisactivelyboostingorcuttingtheline.TheAVRiconisalsousedinconjunctionwiththeEVENTSicontoindicateAVRevents.
EXTERNAL BATTERY Icon (Select Models):DisplayedonlywhentheEXTERNALBATTERYSETTINGCONTROLisactive.BATTERY CAPACITY Icon:Usedtobetterdescribethebatterycapacitybargraph.
Basic Operation continued
Display Power Conditions
Usethebutton to advance through power conditions.
1.VoltageIn2.VoltageOut3. Estimated Runtime
(in minutes) 4.Load%5.LoadWattage*6.KWH/Day**7.BatteryCapacity%* Load Wattage is displayed in watts up to “999”, and then will be displayed in Kilowatts.
** The Kilowatt Hour usage per day reports daily power consumption of equipment connected to the UPS in
KWH in a 24-hour cycle. Press and hold the button for 4 seconds to reset the accumulator to “0”.
Note: When the UPS is in Battery Mode (power is supplied to the output from the batteries), the BATTERY icon
will be lit in the display instead of the AC INPUT icon.
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Basic Operation continued
Control Menu Options
Enable/Disable AlarmTap the buttonrepeatedlytoadvancetotheLCDdisplayfeaturingtheicon. Press the
buttontoselectONorOFFalarmmodesettings.Thelastoptiondisplayedbeforenavigatingawayfrom this menu option will be the selected setting.
Note: Disabling the alarm via this control menu option will silence the alarm under all conditions, including low
battery conditions.
LCD BrightnessTap the buttonrepeatedlytoadvancetotheLCDBrightnessdisplaymarked“LCD”.PressthebuttontoselectMediumBacklight(default),HighBacklightorDimBacklight.Thelastoptiondisplayed before navigating away from this menu option will be the selected setting.
Note: The default brightness is set at medium. Any time a button is pressed, the LCD will engage the high
brightness setting. After 2 minutes of inactivity, the backlight will revert to the selected setting until a button is
pressed.
Self-testTap the buttonrepeatedlytoadvancetotheTESTBATTdisplay.Pressthebutton to initiate
thetest.Thetestwilllastapproximately10secondsastheUPSswitchestobatterytotestthecapacitywithaload.Uponcompletionofthetest,thedisplaywillindicatePASorBAD(passorbad)for20seconds,andthenreturntothehomescreen.Connectedequipmentcanremainonduringthetest.DonotunplugyourUPStotestit;thiswillremovesafeelectricalgrounding.Note: If the self-test result is BAD, it may be due to the batteries not being charged for 24 hours. Fully charge
the batteries and repeat the self-test. Please refer to the note under Step 3 on page 6.
AReplaceBatteryConditionwillresultintheReplaceBatteryandWarningiconsflashingeverysecond and the audible alarm sounding repeatedly.
Scroll ControlThis display option allows the user to select the option to automatically scroll each operating
conditionoftheUPS(suchasInputVoltage,OutputVoltageandRuntime)automatically.Tap the button repeatedly to advance to the Scroll display as shown above.
Press the buttontoadvancetothenextavailableoption.Thelastoptiondisplayed,beforenavigating away from this menu option, will be the selected setting.
Note:
1. Each condition is displayed in 2 second intervals.
2. If a button is pressed while Scroll Mode is enabled, the scroll function will pause for 10 seconds to allow the
user to manually make menu selections.
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ON Battery EventsThisfeatureallowstheusertoviewthenumberoftimestheUPShasexperiencedanONBatteryEvent. To reset the counter to “0”, press and hold the button.
Basic Operation continued
Tap the buttonrepeatedlytoadvancetotheONBatteryEventsdisplay,asshownabove.Note: The value displayed is a random value used for example reference.
AVR EventsThisfeatureallowstheusertoviewthenumberoftimestheUPShasexperiencedanAutomaticVoltageRegulationEvent.Toresetthecounterto“0”,pressandholdthebutton.
Tap the buttonrepeatedlytoadvancetotheAVRdisplay,asshownabove.Note: The value displayed is a random value used for example reference.
Power SensitivityThissettingisnormallysetto100%,whichenablestheUPStoprotectagainstwaveformdistortionsinitsACinput.Whensuchdistortionoccurs,theUPSwillnormallyswitchtoprovidingpuresinewavepowerfromitsbatteryreservesforaslongasthedistortionispresent.InsomeareaswithpoorutilitypowerorwheretheUPS’sinputpowercomesfromabackupgenerator,frequentbrownoutsand/orchronicwaveformdistortioncouldcausetheUPStoswitchtobatterytoooften,drainingitsbatteryreserves.YoumaybeabletoreducehowoftenyourUPSswitchestobatteryduetowaveformdistortionorbrownoutsbyexperimentingwithdifferentsettings.Asthesettingisreduced,theUPSbecomesmoretolerantofvariationsinitsinputpower’sACwaveform.
Note: When experimenting with different settings, operate connected equipment in a safe test mode so that the
effect on the equipment of any waveform distortions in the UPS’s output can be evaluated without disrupting
critical operations. The experiment should last long enough to assure that all expected line conditions are
encountered.
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YES
Basic Operation continued
Tap the button repeatedly to advance to Sensitivity display, as shown on the previous page.
Press the button to advance through the options. The last option displayed, before navigating
away from this menu option, will be the selected setting.
External Battery Setting Control (Select Models)ThiscontrolmenuoptiononlyappearswhentheUPSisconfiguredusingtheExternalBatteryUtilitysoftwareandisreporting“YES”intheExternalBatteryLCDControlScreen.TheonlyavailableLCDinterfaceconfigurationoptionistochangethesettingfrom“YES”to“NO”externalbatteries.Note: See the Optional Installation section for information on configuring the UPS for external battery operation
using the External Battery Utility software.
Tap the buttonrepeatedlytoadvancetotheExternalBatterydisplay,asshownbelow.TosettheUPSto“NO”ExternalBattery,pressandholdthebuttonfor3.5seconds.Note: The Battery Runtime calculation is based on this setting. The runtime and charger rate will automatically
recalculate once the external battery setting is configured for “NO” external batteries.
Factory Mode ResetTheLCDsettingscanberestoredtoFactoryModebyholdingtheMODEandENTER/MUTEbuttonssimultaneouslyfor5secondswhileinanydisplaymode.CAUTION: This action cannot be undone. The user must reconfigure the UPS for external batteries if the UPS’s setup includes external batteries.13-09-242-93-3184.indb 15 12/9/2013 10:13:55 AM

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IEC 320-C13
IEC 320-C19
Basic Operation continued
Other UPS Features (Rear Panel)
AC Outlets: AllmodelsincludeIEC320-C13outlets.SelectmodelsalsoincludeIEC320-C19outlets.Theseoutletsprovideyourconnectedequipmentwith AC line power during normal operation and battery power during blackouts
andbrownouts.TheUPSprotectsequipmentconnectedtotheseoutletsagainstdamagingsurgesandlinenoise.IfyouhaveaserialorUSBconnectiontoyourUPS,youcanremotelyrebootconnectedequipmentbyturningtheoutletsOFFandONusingTrippLite’sPowerAlertSoftware.Theoutletsaredividedintooneormoreloadbanks(labelled“LOAD1,”etc.)whichmayberemotelyswitchedOFFandONwithoutinterruptingpowertoequipmentconnectedtotheotheroutlets.Outletslabelled“UNSWITCHED”maynotberemotelyswitchedoff.Communications Ports (USB or RS-232): TheseportsconnectyourUPStoanyworkstationorserver.UsewithTrippLite’sPowerAlertSoftwareandincludedcables to enable your computer to automatically save open files and shut down
equipmentduringablackout.AlsousePowerAlertSoftwaretomonitorawidevarietyofAClinepowerandUPSoperatingconditions.ConsultyourPowerAlertSoftware manual or contact Tripp Lite Customer Support for more information.
See“USBandRS-232SerialCommunications”inthe“OptionalInstallation”section for installation instructions.
EPO (Emergency Power Off) Port: YourUPSfeaturesaEPOportthatmaybeusedtoconnecttheUPStoacontactclosureswitchtoenableemergencyinvertershutdown.SeeOptionalInstallation.Accessory Slot: Remove the small cover panel from this slot to install optional
accessoriestoremotelymonitorandcontrolyourUPS.Refertoyouraccessory’smanual for installation instructions. Contact Tripp Lite Customer Support at www.
tripplite.com/supportformoreinformation,includingalistofavailableSNMP,network management and connectivity products.
External Battery Connector (optional on select models): UsetoconnectTrippLiteexternalbatterypacksforadditionalruntime.Refertoinstructionsavailable with the battery pack for complete connection information and safety
warnings.Visitwww.tripplite.com/support/battery/index.cfmtolocatethesupportedbatterytype(s)foryourUPS.Output Breaker (select models): YourUPSfeaturesoneormorebreakersthatprotectyourUPSfromoutputoverload.Ifoneormorebreakerstrip,removesome of the load on the circuit(s), then reset them by pressing the breaker
switch(es) in.
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Basic Operation continued
Ground Screw: Usethistoconnectanyequipmentthatrequiresachassisground.
Storage and Service
Storage
BeforestoringyourUPS,turnitcompletelyOFF:withtheUPSONandreceivingutilitypower,pressandholdthe“ON/OFF”buttonfortwoseconds(analarmwillbeeponcebrieflyaftertheintervalhaspassed);then,unplugtheUPSfromthewalloutlet.IfyoustoreyourUPSforanextendedperiodoftime,rechargetheUPSbatteriesonceeverythreemonths:plugtheUPSintoawalloutlet;allowittochargefor12hours;andthenunplugitandplaceitbackinstorage.IfyouleaveyourUPSbatteriesdischargedforanextendedperiodoftime,theywillsufferapermanentlossofcapacity.
Service
AvarietyofExtendedWarrantyandOn-SiteServiceProgramsarealsoavailablefromTrippLite.Formoreinformationonservice,visitwww.tripplite.com/support.Beforereturningyourproductforservice, follow these steps:
1. Review the installation and operation procedures in this manual to insure that the service
problem does not originate from a misreading of the instructions.
2.Iftheproblemcontinues,donotcontactorreturntheproducttothedealer.Instead,visitwww.tripplite.com/support.
3.Iftheproblemrequiresservice,visitwww.tripplite.com/supportandclicktheProductReturnslink.FromhereyoucanrequestaReturnedMaterialAuthorization(RMA)number,whichisrequiredforservice.Thissimpleon-lineformwillaskforyourunit’smodelandserialnumbers,alongwithothergeneralpurchaserinformation.TheRMAnumber,alongwithshippinginstructionswillbeemailedtoyou.Anydamages(direct,indirect,specialorconsequential)totheproductincurredduringshipmenttoTrippLiteoranauthorizedTrippLiteservicecenterisnotcoveredunderwarranty.ProductsshippedtoTrippLiteoranauthorizedTrippLiteservicecentermusthavetransportationchargesprepaid.MarktheRMAnumberontheoutsideofthepackage.Iftheproductiswithinitswarrantyperiod,encloseacopyofyoursalesreceipt.Return the product for service using an insured carrier to the address given to you when you
requesttheRMA.13-09-242-93-3184.indb 17 12/9/2013 10:13:56 AM

18
13
24 x screws4 x screws4
Battery Replacement
Undernormalconditions,theoriginalbatteriesinyourUPSwilllastmanyyears.SeeSafetysectionbefore replacing batteries. The batteries are designed for hot-swap replacement (i.e., leaving the
UPSinONmode),butsomequalifiedservicepersonnelmaywishtoputtheUPSintheOFFmodeanddisconnectequipmentbeforeproceeding.Note: Refer to the label on the battery retention plate for the R.B.C. part number.
SMX1000RT2U Battery Replacement Procedure
2Remove Battery Retention Plate3Disconnect Batteries4Remove/Recycle Batteries1Remove Front Panel13-09-242-93-3184.indb 18 12/9/2013 10:14:00 AM

19
7
84 x screws4 x screws5
6
Battery Replacement
5Add New Batteries6Connect BatteriesAlways ensure that the battery terminals are properly secured. 7Replace Battery Retention Plate8Replace Front Panel13-09-242-93-3184.indb 19 12/9/2013 10:14:03 AM

20
1
3
7
2
8
4 x screws6 x screws6 x screws4 x screws4
6
Battery Replacement
SMX1500RT2U Battery Replacement Procedure
2Remove Battery Retention Plate3Disconnect Batteries4Remove/Recycle Batteries6Connect BatteriesAttach both sets of connectors as shown:
black-to-black and red-to-red.
Always ensure that the battery terminals are properly secured. 7Replace Battery Retention Plate8Replace Front Panel1Remove Front Panel5
5Add New BatteriesFirst, install the row of batteries by inserting
them, pressing forward and snapping them in.
13-09-242-93-3184.indb 20 12/9/2013 10:14:09 AM