True Induction TI4B User manual

Model: TI4B
User Guide
Four Burner

Table of Contents
I. Important Safety Information 1-3
II. Control Panel Overview 4
III. Specifications & How to Use 5
• Heating Power for Each Cooking Zone 5
• Operating the Keys 6
• Using the Cooking Zones 6
• Turning Off Unit 6
• Activating Lock Feature 6
• Setting Timer 7
• Power Boost Function 7
• Power Invariance Technology 7
• Hot Surface Indicator 7
IV. Compatible Cookware 8
V. Cleaning and Maintenance 8-9
VI. Counter Installation Instruction 10-13
VII. Troubleshooting 14-15
Thank you for purchasing the True Induction four burner unit. Please read the entire
instruction manual prior to using your unit. If you have any questions regarding the
True Induction Cooktop, please visit TrueInduction.com or call: 1-877-862-7049.
Fill out the following information for future reference
Note: The serial and model numbers may be found on the serial plate located under the cooktop.
Brand
Purchase Date
Model Number
Serial Number

even with the built-
•
only be performed by a qualified technician.
•While cooking any overflowed fat or oil on the cooktop may ignite. There is a risk of burning and fire; therefore, control
•- boil over causes smoking and
greasy spillovers that may ignite.
•When the unit is on, do not touch outside the control panel as the surface may contain residual heat.
•To protect against electric shock, do not immerse cord plugs or cooker in water (or other liquid substances).
• When using any electric appliance around children, close supervision is strongly suggested.
•
manner. Read the seller’s guidelines for warranty repairs and returns.
•Do not cook on a broken or damaged cooktop as spillovers may penetrate surface and create a risk of electric shock.
•
•
•Do not let the cord dangle over the edge of a table or counter. Keep the cord away from hot surfaces.
•Do not place cooktop on or near: hot gas, electric burner, or heated oven.
•
•Do not store and temperature-
sprays, etc.
•
•
•
•The cord should be arranged so that it will not drape over the countertop or tabletop where it can be pulled on by
children or tripped over.
•Do not use with empty pans/pots.
•Do not use cooktop for another use than directed by the manufacturer.
•Wear proper apparel -
•In case of appliance failure, immediately disconnect the appliance from the main power source and contact the
manufacturer.
1
•

Do not place metallic objects such as knives, forks, spoons, lids, cans or aluminum foil on the cooktop.
•
•
recommend that a person with physically or mentally impaired, do not use the appliance unless accompanied by a
•It is important to be aware that the unit’
•Unplug the cooktop from the outlet when not in use and before cleaning. Allow to cool before performing any
maintenance or repairs.
•-
heated surface.
•Do not store items of interest to children in cabinets above the range or on the backguard of a range - children climbing
on the range to reach items could get seriously injured.
•
•Do not repair or replace any part of the appliance unless specifically recommended in the manual. All other services
should be referred to a qualified technician.
•Use only dry potholders - Moist or damp potholders on hot surfaces may result in burns from steam. Do not let the
•Use proper cookware size - This appliance is equipped with one or more cooking zones of different sizes. Choose
cookware will improve efficiency.
•-
the manual. Improper use of these liners may result in a risk of electric shock or fire.
•
•- If a wet sponge or cloth is used to wipe spills on a hot cooking area, be careful to avoid
steam burn. Some cleaners can product noxious fumes if applied to a hot surface.
•Do not use steam cleaners or high-pressure cleaners to clean the cooktop, as this may result in electric shock.
•Do not touch cooking zones or areas near units - Cooking zones may be hot even though they are dark in color. Areas
2
•

This product should not be thrown away as household waste. Instead it should be handed over to the applicable
this product, please contact your local city office, your household waste disposal service or the store where you
purchased the product.
SAVE THESE WARNINGS
3

II. Control Panel Overview
1.
2.
3. Back right cooking zone
4. Front right cooking zone
5. Ceramic glass
6. Touch control panel
Diagram make look different from actual product.
1
2
3
4
5
6
7
8 9
14
13
12
11
10
7. Power boost key
8. Raise power key
9. Power or residual heat display
10. Cooking zone ON/OFF Key
11. Timer Control Keys
12. Child safety lock
13.
14. Lower power key
4

5
Power
Voltage 240V / 60Hz
Power Range 100W -
Max Time
Material Glass Ceramic Top / Metal Body
Unit Measurements 30” width x 21” length x 4 1/4” height
Drop-in
Installs Over Built-in Oven Yes
29 1/8” x 20”
Level 1 2 3 4 5 6 7 8 9 Boost
100 300 500 800 1000 1200 1400 1600 1850 2500
100 300 500 800 1000 1200 1400 1600 1850 2500
Front
Right 100 200 300 400 600 800 1000 1200 1400 1800
Back Right 200 400 600 900 1200 1500 1800 2100 2400 3600

“beep” sound
30 seconds.
Using the Cooking Zones:
•
cooking zone. The display will indicate “0”.
•
Press either the “Boost” key, “+” key, or “-” key to select a cooking level. The cooking zone
•Press the minus key (-) to lower the cooking level.
•Pressing the Boost key will show on the display as a “P”,
highest level.
•Press the Plus key (+) to raise the cooking level.
Turning Off Unit:
 Press the ON/OFF key of the cooking zone being used. It will make a “beep” sound once, and it will turn off.
 “beep” sound once, and the
indicator light will turn off. The unit is now on standby mode.
the main “Power” key, “On/Off” key and the “Lock” key.
key, except for the “Lock” “Power” key to turn on
the cooktop.
A. Manual “beep” sound and the indicator light will turn on
above the Lock key. The controls are now locked.
B.
The unit will make a “beep”
Switching offthe lock:
6
•

“Timer +” “1”,
•Press the “+” or “-”
minutes)
•Once the Timer is set, if keys haven’
•“0”, a long “beeping”
and then read “0” “Timer -” is pressed.
Cancelling the Timer:
•“Timer +” or “Timer -”
5 seconds and then turn off.
•
•
The “Boost”
“-” “P” display will go offand the
power level will return to 9.
’s Power Invariance Technology:
Hot Surface Indicator:
display an “H” “H” is no longer
displayed to clean the unit. You may turn the unit back on even if the “H” is displayed.
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materials.
Check your cookware’s retail box for the
technology, grab a magnet and see if it
your magnet stays on then your cookware
-in cooktop!
V. Cleaning and Maintenance:
manual. Use a ceramic cooktop cleaner on the glass cooktop. To maintain and protect the surface of your glass
cooktop, follow these steps:
makes cleanup easier.
1. Daily use of ceramic cooktop cleaner will help keep the cooktop looking new.
2.
3.
4. Use a dry cloth or paper towel to remove all cleaning residue. No need to rinse. Never run the cooktop under
water.
NOTE:
The following are not -resistant
glass, ceramic, copper, aluminum pan/pots,
round-
base less than 5 inches.
8

Cleaning Burned-on Residue:
WARNING: Damage to the glass surface may occur if you use scrub pads or any other type of abrasive cleaning
materials.
1. Allow the cooktop to cool.
2. Spread a few drops of the ceramic cooktop cleaner on the burned residue area.
3. Using the included ceramic cooktop cleaning pad, rub the residue area, applying pressure as needed.
4. If any residue remains, repeat the steps listed above.
5.
cleaner and a paper towel.
Cleaning heavy burned-on residue:
1. Allow the cooktop to cool.
2. Used a single-edge razor blade scraper approximately at a 45 degree angle against the glass surface, and scrape
offthe residue.
3.
residue area. Use the cleaning pad to remove any remaining residue.
4.
cleaner and a paper towel.
Metal Marks and Scratches:
Be careful not to slide pots or pans across the cooktop surface. It will leave behind metal markings. These marks are
removable using the ceramic cooktop cleaner along with the cleaning pad for ceramic cooktops.
permanent.
NOTE:
manufacturer for assistance.
9

Warning!
For Your Safety: Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other
be avoided. If cabinet space is available, the risk can be reduced by installing a range hood that protects horizontally
IMPORTANT INSTALLATION INFORMATION
All electric cooktops run offa single phase, three-wire cable, 240V/60Hz AC only electrical supply with ground.
Minimum distance between cooktop and overhead cabinetry is 30”.
10

11
Cooktop Dimensions
A. Width B. Depth
Height
C | D
E. Width F. Depth
30” 21” 2” | 4” 28” 19”
Cutout Dimensions
G. Depth H. Depth I. Depth
Minimum: 28 3/4”
Maximum: 29 1/8”
Minimum: 19 5/8”
Maximum: 20”
4 1/8”
Allow a 2”

Hot
Hot
Green Wire
Before installing the cooktop:
1. Visually inspect the cooktop for damage.
Also make sure all cooktop screws are on
2. Place the cooktop into the countertop
cutout.
The serial plate is located under the cooktop.
When ordering parts or making inquiries about
your cooktop, be sure to include the model and
serial numbers.
1. Disconnect the power supply.
2.
below.
12
Serial plate is located under the burner box of
the cooktop.

3.
4. Minimum acceptable size of conductors should be no less than 12 AWG, copper only, and no less than 167°F.
5. A wire-binding screw or stud used in the wire terminal should be 10 or larger.
Warning!
1.
could result in serious injury or death.
2. An extension cord must not be used with this appliance. Such use may result in a fire, electrical shock or other
personal injury.
3.
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Error Code Possible Cause
Cooktop does not
work
• Cooktop controls are locked.
• Circuit breaker has tripped or fuse is
blown.
• Power outage.
•
• Make sure Lock mode is turned off.
• Reset the circuit breaker or replace the fuse.
• Check house lights to confirm power outage.
Contact manufacturer.
Cooktop does not
heat up
• No cookware or improper cookware
placement on the cooking zone.
•Incorrect cookware size for selected
cooking zone.
•
the cooking zone.
•Incorrect cooking zone detected
• No power to cooktop
• Make sure the cookware is centered on the
cooking zone, and the cookware is also of correct
Cookware page.
•
enough to cover the cooking zone.
•
centered on the cooking zone.
• Make sure the correct control is ON for the
cooking zone being used.
• See “Cooktop does not work” issue above.
Cooktop turns off
while cooking
• Internal cooktop heat sensor has
detected high temperatures inside
shutoff.
• Liquid or objects placed around the
control panel.
• Make sure the cooktop vents are not blocked.
•
The cooktop control panel may read liquids or
the cooktop to shut off. Clean up spills or remove
objects, then restart the unit.
Power boost does
not work
•
Power boost is being used on
using total power of 5500W.
• This is a normal occurrence.
The fans keep
running for one
unit has been
switched off
The electronics are cooling down. •This is a normal occurrence.
14
•
•
•

Error Code Possible Cause
“E” appears on the
Power display
• Electronics fault error message of
specific cooking zone.
See E0, E1, E2, E3, E7, E8, E9, EE
“E0” appears in the
Timer display
• •
unit.
“E1” appears in the
Timer display
• No cookware found or improper
placement of cookware on the
cooking zone.
• Make sure the cookware is centered on the
cooking zone, and that it’
“E2” appears in the
Timer display
Supplied voltage to cooktop is too
low.
• If the voltage of the power supply to the cooktop
is too low, it cannot operate properly and will
show this error code.
This may be caused by reduced voltage being
are correct and supplied voltage returns to
normal, the code will disappear.
“E3” appears in the
Timer display
•Supplied voltage to cooktop is too
high.
• If the voltage of the power supply to the cooktop
is too high, it cannot operator properly and will
show this error code.
This may be caused by increased voltage being
are correct and the supplied voltage returns to
normal, the code will disappear.
“E7” appears in the
Timer display
•NTC1 break off• Turn OFF the cooktop; then shut offthe power at
the fuse or circuit breaker for about 30 seconds.
Turn the power back on to the cooktop then
service.
“E8” appears in the
Timer display
• NTC1 short circuit
“E9” appears in the
Timer display
• NTC2 break off
“EE” appears in the
Timer display
• NTC2 short circuit
15
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