UnaliWear Kanega User manual

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Customer Support:
[e-mail]
800-300-1724, ext. 2
www.bluestarseniortech.com
Corporate offices:
BlueStar SeniorTech
7654 Standish Place
Rockville, MD 20855

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Kanega Watch User Guide
Table of Contents
1 KANEGA WATCH OVERVIEW .......................................................................................................... 5
What’s in the Box?.................................................................................................................. 5
Kanega Watch Layout ............................................................................................................ 6
Crown Button Terminology..................................................................................................... 7
2 ABOUT THE USER GUIDE ............................................................................................................... 7
3 TURNING ON YOUR KANEGA WATCH FOR THE FIRST TIME ............................................................... 8
4 BATTERY CHARGER ....................................................................................................................... 9
Battery charger layout ............................................................................................................ 9
Charging your batteries .......................................................................................................... 9
5 BATTERIES ................................................................................................................................... 10
Requirements ....................................................................................................................... 10
Battery Life............................................................................................................................ 10
Changing batteries on the watch band ................................................................................ 10
Charge status ....................................................................................................................... 11
Battery notifications .............................................................................................................. 12
6 COMMUNICATION ....................................................................................................................... 13
Speaking to your Kanega watch .......................................................................................... 13
Speaking voice commands to your Kanega watch ............................................................. 13

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Displays indicating the Kanega watch hears your voice command.................................... 13
How the Kanega watch gets your attention ......................................................................... 14
How to respond to your Kanega watch................................................................................ 14
7 EMERGENCY FUNCTIONS .............................................................................................................. 14
Call for Help .......................................................................................................................... 15
Fall Detection........................................................................................................................ 15
Monthly Test Calls ................................................................................................................ 17
Monitoring Center Calls........................................................................................................ 17
8 FEATURES ................................................................................................................................... 17
Display .................................................................................................................................. 17
Time ...................................................................................................................................... 18
Date....................................................................................................................................... 18
Information Screen ............................................................................................................... 18
Sleep Mode........................................................................................................................... 18
9 CUSTOMIZATION ......................................................................................................................... 19
Clock Face Options .............................................................................................................. 19
Brightness Control................................................................................................................ 20
Listening Mode ..................................................................................................................... 21
Force Time Zone Update ..................................................................................................... 22
Airplane Mode ...................................................................................................................... 23
Repeat Voice Tutorial........................................................................................................... 24
Regulatory screen ................................................................................................................ 25
10 CARE AND MAINTENANCE ............................................................................................................ 26
Disposal......................................................................................................................... 26

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11 REGULATORY INFORMATION ........................................................................................................ 27
12 FREQUENTLY ASKED QUESTIONS (FAQS) ........................................................................................ 29
13 BASIC TROUBLESHOOTING ........................................................................................................... 30
14 DISPLAY GLOSSARY ...................................................................................................................... 30
15 NOTES ........................................................................................................................................ 34

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1 KANEGA WATCH OVERVIEW
Thank you for purchasing the Kanega watch! The Kanega watch is voice-controlled with 24-hour
monitoring service. The watch is a standalone personal emergency response device with no
need for a smartphone. The Kanega watch is designed to wear all the time to keep you
independent, active, and safe. It provides fall detection and emergency response.
What’s in the Box?
Kanega watch
Four (4) Kanega batteries
One (1) battery charger with a power cord
User Guide and a Quick Start to help you initially turn on the watch

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Kanega Watch Layout
Crown button- The crown button is on the right-hand side. The crown button is different than
one on a typical watch. You can press the center of the crown, but it does not turn. The outer
part of the crown is solid to protect against accidental presses. You press the crown button to
non-verbally communicate with your watch.
Display- The display of the watch is an OLED (Organic Light Emitting Diode). OLED’s have
brightness and contrast that require less power than other displays. A hardened crystal protects
the display so don’t worry about cracking the display. The clock face is not touch sensitive.
Electrical pins –The electrical pins are gold and located at the top of the battery carrier. These
pins allow the watch to receive power from the battery.
Magnet –The square magnet is located at the bottom of each side of the battery carrier. The
magnets help the battery stay in place.
Open-close clasp
when putting on
the watch
Battery
Clock Face display with
current time of day
Battery
Total battery charge
indicator
Crown Button
(Press, do not twist)
Battery carrier
(empty)
Day and Date
Microphone
Electrical
pins
Speaker
Magnet

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Microphone –There are microphones on each side of your Kanega watch. The microphone
enables the watch to hear you.
Speaker –The speaker is on the back of the display so the voice resounds from the back-plate
of the watch.
Watch Band- The band should fit snugly to keep it from rotating on your wrist, but not be too
tight or loose. The open clasp allows you to slip the watch over your hand while fitting snugly
when closed. If it doesn’t fit correctly, you can take it to a reputable jeweler to be resized.
Crown Button Terminology
•“Press and hold the crown button”means to press the crown button for 2-3 seconds.
This is to call an operator at the monitoring center during an emergency.
•“Press the crown button”means to quickly press the crown button for less than one (1)
second.
For your safety, wear your Kanega watch 24-hours a day since many falls happen at
night.
The majority of the time, press the crown button once for less than one (1) second and
the watch displays text how to proceed.
2 ABOUT THE USER GUIDE
The user guide is an in-depth reference to understand the Kanega watch’s functionality with a
visual glossary for displays of the watch screens. The Quick Start is a guide to instruct you how
to turn on your Kanega Watch the first time.
Tips, Warnings, and Show me icons for a quick reference
TIPS - Special notes to clarify a description or procedure.
WARNING - Critical messages to ensure safety and proper operation.
SHOW ME - Illustrated explanations of Kanega watch behavior.

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3 TURNING ON YOUR KANEGA WATCH FOR THE FIRST TIME
We know how excited you are to start wearing your Kanega watch. There are a few simple
setup steps to complete before your Kanega watch is ready to wear.
1. Fully charge your Kanega batteries before inserting them on the watchband
2. Install the Kanega batteries on your watch
3. Turn on your watch for the first time in a location with a good cellular connection.
a. After you have placed the fully charged batteries you see either a ‘black/blank’display
OR a‘Kanega Watch/Restore’ battery screen’.
OR
b. If you see a ‘black/blank’display, press and hold the crown button for approximately
five (5) seconds. The watch resets and may require up to ten (10) minutes. During the
reset process, the screen displays “Kanega Watch.” Once the watch has reset, it displays
the ‘Press crown to begin’ screen and is ready for you to listen to a short tutorial.
c. If you get the ‘Kanega Watch/Restore’ battery screen, that means the watch is
charging the internal battery. This may take up to ten (10) minutes. Once the watch’s
internal battery is charged to a sufficient level, it displays the ‘Press crown to begin’
screen and is ready for you to listen to a short tutorial.
4. Listen to your voice tutorial.
a. When your watch displays the ‘Press crown to begin’ screen, you
can begin your tutorial. Please wear your watch during the tutorial.
b. The voice tutorial talks you through three important Kanega watch functions:
▪How to communicate with the watch
▪How the watch communicates with you, and
▪How to contact an operator at the monitoring center.
c. Pressing the crown button one (1) time starts the tutorial.
Note: Once the “Press crown to begin”screen appears you have one (1)
minute to press the crown button. If you do not press the crown button
within one (1) minute you see a ‘Back to sleep’ screen, and the watch
returns to sleep to conserve battery. To wake the watch, press and hold the
crown button for approximately three (3) seconds and the watch resets.
The first time your watch is activated, or after all the batteries are drained, it may display
the default date and time of January 23, 9:53 a.m. This is normal, and the watch
automatically sets the current time within a few minutes. No need to set it yourself.

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4 BATTERY CHARGER
Your Kanega watch battery charger is designed to charge the Kanega watch batteries. It
charges a maximum of three (3) batteries. Normally you only have two (2) batteries charging at
once because the other two (2) batteries remain on your watch.
Battery charger layout
Battery charger indicator lights:
When you insert a discharged battery into the charger, the light beneath the battery glows red
(fades in and out, or “breathes”). This is an indication the charger is properly charging the
battery. When the battery is charged, the light turns solid green and the charger stops charging.
•Red light fading = batteries are in the process of charging.
•Green light = batteries are fully charged.
Charging your batteries
Your Kanega batteries are to be charged and changed daily.
1. Connect the power cable of the charger to a wall plug.
2. Insert two (2) batteries in the charger.
3. To insert the batteries, grab the sides of the battery and place the end without the
electrical contacts into the charger port. Firmly push the other end down with your
thumb or index finger to ensure it is secure. You should feel a slight snap as the battery
connects with the charger port. To remove batteries, reverse steps.
4. The sides of the charger “breathes”or fades red when the battery is charging properly.
The charger light alternately flashes red from side to side (like a train crossing) if the
battery is not making proper contact with the charger. If this occurs, remove and
reinsert the battery.
5. To fully charge a battery, it may take up to four (4) hours. The lights turn solid green
once the battery is fully charged. After the batteries are fully charged, leave them in the
battery charger until you need to change the batteries on your watch.
Leaving the batteries in the charger after they are fully charged is recommended and
does not damage the charger or the batteries.
3 ports for
charging
Green light indicates
charger has power

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The Kanega watch battery charger can only charge the official Kanega batteries that are
supplied with your watch.
5 BATTERIES
Your Kanega watch is supplied with four (4) Lithium Ion batteries.
Requirements
The watch requires two (2) official Kanega batteries to operate. The watch has an
internal battery for emergencies only. The internal battery is inside the watch and not intended
for day-to-day operation. You must always have two charged batteries on your watch.
Battery Life
Under normal conditions your batteries last 24-36 hours. Best practice is to proactively change
your batteries nightly.
The batteries may need frequent charging the first few times of use because they are also
charging the internal backup battery inside the watch. Once the internal battery is charged, your
batteries will last longer. The first time you set up the watch, you may need to change your
batteries ever 4-6 hours until the internal battery is full charged. Try not to allow your watch
batteries to discharge to zero, as this results in reduced performance of your batteries.
Battery life varies based on activity, screen brightness, and Wi-Fi or cellular usage.
Changing batteries on the watch band
When changing batteries on your watch, remove one (1) and replace with a fresh battery before
putting into the charger. Best practice is to remove one battery at a time. Please watch our
video on how to change your batteries on your watchband at www.unaliwear.com/support.
The charger has three (3) charge ports so you can have two (2) batteries in the charger at all
times. There will be two (2) fully charged batteries when you are ready to change uncharged
batteries from the watch.
To install your batteries into your Kanega watchband:
1. Press and hold the sides of the batteries.
Electrical
contact pins
Release sides
(squeeze to install or
remove a battery)

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2. Insert the battery into the watchband by inserting the bottom end (with no electrical
contacts) and then the top end (with contacts) next.
3. You will feel the battery attach into place.
To remove the batteries from your Kanega watch band:
1. Press and hold the sides on the battery.
2. Pull the top of the battery away from the watchband.
3. Remove by lifting the bottom of the battery out of the watchband.
Wear your Kanega watch while changing the batteries for continuous protection.
With any habit, it may take a few days to weeks to create a routine of changing your
batteries. Please give yourself ample time while wearing the watch to form the habit.
Charge status
To check the status of the Kanega watch batteries, you either refer to the battery icon on the
watch for an overall status of the combined charge level of the batteries or go to the information
screen and view the level of charge of each battery. For more details on the Information Screen,
please refer to page 18.
Combined
relative
charge level
Individual
battery
charge
percentages

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Battery notifications
The Kanega watch non-verbally notifies you with two (2) short vibrations or buzzes when it is
time to change the batteries. This notification happens daily between 6 p.m. and 8 p.m., if the
following requirements are met:
•You are home and on Wi-Fi.
•The average battery charge levels are below 30%.
•You are awake (based on your watch activity level).
The buzzes occur every six (6) seconds for up to thirty seconds. During the 30 seconds you can
respond with one of the following actions:
•Verbal:
oSay “Fred Astaire, yes.”The Kanega watch says, “It is time to change the
batteries.” and “Change batteries” appears on the display as shown below.
oSay “Fred Astaire, no.” The notification buzzing ends and you will be reminded
again in 15 minutes.
•Touch:
oPress the crown button one (1) time. The watch displays “Change batteries” as
shown below. The watch will not speak to you.
oPress the crown button two (2) times. The notification buzzing ends and you will
be reminded again in 15 minutes.
•Ignore the notification –After 30 seconds, the notification buzzing ends and you will
be reminded again in 15 minutes.
If the battery notification is accepted, the display changes to one of the following screens, with
arrows indicating which battery(s) need to be changed:
Exit the “Change batteries”screen by doing one of the following actions:
•Change the batteries. An arrow indicates which batteries need to be changed. The
watch returns to the clock face after the batteries are changed.
•Press the crown button one (1) time without changing the batteries. The watch
returns to the clock face.
For best results, change both batteries when you receive a battery notification. Change
them any time if you think the battery charge levels are getting low, or if you anticipate
they will be low at an inconvenient time, such as during sleep or when you are away.
Best practice is to proactively change your batteries nightly.