V-tech CS6319 User manual

User’s manual
www.vtechphones.com
Models:
CS6319/CS6319-2

Congratulations
on purchasing your new VTech product. Before using this telephone, please
read the Important safety instructions on page xx of this manual.
This manual has all the feature operations and troubleshooting necessary
to install and operate your new VTech telephone. Please review this manual
thoroughly to ensure proper installation and operation of this innovative and
feature rich VTech product. For support, shopping, and everything new at
VTech, visit our website at www.vtechphones.com.
In Canada, please visit
www.vtechcanada.com.
The ENERGY STAR®program (www.energystar.gov) recognizes
and encourages the use of products that save energy and help
protect our environment. We are proud to mark this product with
the ENERGY STAR®label indicating it meets the latest energy
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T
Compatible with
Hearing Aid T-Coil
TIA-1083
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interference when used with most T-coil equipped hearing aids and
cochlear implants. The TIA-1083 Compliant Logo is a trademark of
the Telecommunications Industry Association. Used under license.

Table of contents
ii
Getting started .........................1
Parts checklist............................1
Telephone base and charger
installation...............................2
Battery installation and
charging ..................................3
Installation options .....................4
Table top to wall mount
installation ..............................4
Wall mount to table top
installation...............................5
Handset layout ...........................6
Telephone base layout ...............7
Telephone settings ..................8
Ringer volume (handset)............8
Ringer tone.................................8
Key tone .....................................8
LCD language ............................9
Set date/time ..............................9
Clear voicemail...........................10
Home area code.........................10
Answering system settings ....11
Answering system set up ...........11
Number of rings..........................11
Remote code .............................11
Message alert tone.....................11
Announcement ...........................12
Play your announcement ..........12
Record your own
announcement .......................12
Delete your announcement ........12
Telephone operation................13
Make a call ................................13
Predial a call...............................13
Answer a call ..............................13
End a call....................................13
Speakerphone............................13
Volume .......................................13
Mute ...........................................14
Ringer mute................................14
Call waiting .................................14
Find handset...............................14
Chain dialing...............................15
Multiple handset use ..................16
Intercom .....................................16
Answer an incoming call
during an intercom call............16
Share an outside call..................17
Directory.....................................18
Store a directory entry................19
Character chart ..........................20
Search the directory...................21
Alphabetical search....................21
Dial a directory entry ..................21
Edit a directory entry ..................22
Delete from the directory............22
About caller ID............................23
Call log .......................................24
Missed calls indicator ................24
Review the call log ....................25
Make a call log entry ready
to dial ......................................25
Dial a call log entry ....................26
Save a call log entry to the
directory ..................................26
Delete from the call log ..............26
Call log display screen
messages................................27
Redial list....................................27
Dial a redial entry .......................27
Delete from redial .......................27
Answering system operation...28
Answering system and
voicemail .................................28
Message capacity ......................28
Turn the answering system
on or off...................................29
Call screening ............................29
Call intercept ..............................29
Telephone base ringer volume...29
New message indication ............30
Message playback .....................30
Delete all messages...................31

iii
Table of contents
Record and play memos ............31
Record a memo..........................31
Message window displays..........32
Remote access ..........................33
Appendix...................................34
Handset display screen
messages................................34
Handset and telephone base
indicators ................................36
Battery........................................37
Expand your telephone system...38
Add and register a handset
(optional) .................................38
Replace a handset .....................39
Troubleshooting..........................40
Important safety instructions......46
Operating range .........................47
Maintenance...............................47
About cordless telephones.........48
The RBRC®seal.........................48
Warranty.....................................49
FCC, ACTA and IC regulations ...51
6GEJPKECNURGEKſECVKQPU .............53
Index ..........................................54

1
Telephone line cord
Parts checklist
Your telephone contains the following items. Save your sales receipt and
original packaging in the event warranty service is necessary.
Quick start guide
Telephone base
Telephone base
power adapter
User’s manual
To purchase replacement batteries or power adapters, visit our website at
www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to
www.vtechcanada.com or call 1 (800) 267-7377.
Getting started
Handset
(1 for CS6319 and
2 for CS6319-2)
Wall bracket
Charger and charger adapter
(1 for CS6319-2)
Battery
(1 for CS6319 and
2 for CS6319-2)
Battery compartment
cover
(1 for CS6319 and
2 for CS6319-2)

2
Telephone base and charger installation
Install the telephone base and charger(s) as shown below.
Make sure that the electrical outlet is not controlled by a wall switch.
If you subscribe to digital subscriber line (DSL) high-speed Internet service
through your telephone line, you must install a &5.ſNVGTDGVYGGPVJG
VGNGRJQPGNKPGEQTFCPFVJGVGNGRJQPGYCNNLCEM6JGſNVGTRTGXGPVUPQKUGCPF
caller ID problems caused by DSL interference. Contact your DSL service
RTQXKFGTHQTOQTGKPHQTOCVKQPCDQWV&5.ſNVGTU
Telephone base
Telephone
line cord
Telephone
base power
adapter
Telephone
wall jack
If you have DSL
high speed
Internet service,
a DSL filter (not
included) is
required.
Electrical outlet
not controlled by
a wall switch
Charger adapter
Charger
Use only the power adapters supplied with this product. To order a
replacement, visit our website at www.vtechphones.com or call
1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call
1 (800) 267-7377.
The power adapters are intended to be correctly oriented in a vertical or
ƀQQTOQWPVRQUKVKQP6JGRTQPIUCTGPQVFGUKIPGFVQJQNFVJGRNWIKPRNCEGKH
it is plugged into a ceiling or an under-the-table/cabinet outlet.
•
•
Getting started

3
Getting started
Battery installation
Install the battery as shown below.
If the battery compartment cover is on the handset, press on the
indentation and slide the cover to remove.
Plug the battery connector securely into the socket inside the handset
battery compartment, matching the color-coded label.
Place the battery with the label THIS SIDE UP facing up and the wires
inside the battery compartment.
#NKIPVJGEQXGTƀCVCICKPUVVJGDCVVGT[EQORCTVOGPVVJGPUNKFGKVVQYCTFU
the center of the handset until it clicks into place.
Charge the handset by placing it in the telephone base or charger. The
CHARGE light is on when the handset charges.
1.
2.
3.
4.
5.
13
2
45
CHARGE light
If the handset will not be used for a long time, disconnect and remove the
battery to prevent possible leakage.
To purchase replacement batteries, visit our website at www.vtechphones.
com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or
call 1 (800) 267-7377.
•
•

4
Getting started
Battery charging
Once you have installed the battery, the screen indicates the battery status
(see the table below). If necessary, place the handset in the telephone base
or charger to charge the battery. For best performance, keep the handset in
the telephone base or charger when not in use. The battery is fully charged
after 16 hours of continuous charging. See the table on page 40 for battery
operating times.
If the screen is blank, you need to charge the handset without interruption for
at least 10 minutes to give the handset enough charge to use the telephone
for a short time. The handset beeps and shows LOW BATTERY. If you are on
a call in low battery mode, the handset beeps every minute.
The following table summarizes the battery charge indicators and actions
to take.
Battery indicators Battery status Action
The screen is blank. Battery has no charge
and the handset cannot
be used.
Charge without interruption
until the screen shows
LOW BATTERY (at least 10
minutes).
The screen shows
PLACE IN CHARGER
and ƀCUJGU
Battery has very little
charge and the handset
cannot be used.
Charge without interruption
until the screen shows LOW
BATTERY (at least four
minutes).
The screen shows
LOW BATTERY,
ƀCUJGUCPFVJG
handset beeps.
Battery has enough
charge to be used for a
short time.
Charge
without interruption
until the screen shows
HANDSET X (about one hour).
The screen shows
HANDSET X.
Battery is charged. To keep the battery charged,
place it in the telephone base
or charger when not in use.

5
Getting started
Installation options
Your telephone base is ready for table top use. If you want to mount yourIf you want to mount your
telephone on a wall, use the provided wall bracket to connect with a standard
dual-stud telephone wall mounting plate. If you do not have this mounting
plate, you can purchase one from many hardware or consumer electronics
retailers. You might need a professional to install the mounting plate.
Table top to wall mount installation
Position the telephone base as shown below. Insert the extended tabs
(marked B) of the wall bracket into the slots on the back of the telephone
base (marked B). Push the telephone base down until it is securely in place.
+H[QWCTGWUKPIC&5.ſNVGTRNWIVJGNKPGEQTFKPVQVJGſNVGTPQY4QWVGVJG
VGNGRJQPGNKPGEQTFQT&5.ſNVGTVJTQWIJVJGYCNNDTCEMGVJQNG4QWVGVJG
power cord out of the bottom of the telephone.
2NWIVJGVGNGRJQPGNKPGEQTFQT&5.ſNVGTKPVQVJGYCNNLCEM2NWIVJG
power adapter into a power outlet not controlled by a wall switch.
Align the holes on the bracket with the standard wall plate and slide the
bracket down until it locks securely. Bundle the telephone line cord and
power adapter cord neatly with a twist tie.
1.
2.
3.
4.
1 2
34
Screw
spacing=3.9
inches

6
Getting started
Wall mount to table top installation
If the telephone line cord and power adapter cord are bundled, untie
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Lift the telephone base up to detach it from the black plastic wall bracket.
7PRNWIVJGVGNGRJQPGNKPGEQTFQT&5.ſNVGTHTQOVJGYCNN7PRNWIVJG
power adapter from the power outlet.
See Telephone base and charger installation on page 2.
1.
2.
3.

7
Getting started
Handset layout
VOL/CID (caller ID/volume)
Press to review the call log
when the telephone is not
in use (page 28).
While in a menu, press to
scroll down.
During a call, press to lower
the listening volume (page 15).
MENU/SELECT
Press to show the menu.
While in a menu, press to
select an item, or save an
entry or setting.
OFF/CLEAR
During a call, press to hang up
(page 15).
While the handset is ringing,
press to silence the ringer
temporarily (page 16).
Press and hold while the
telephone is not in use
to erase the missed calls
indicator (page 27).
During programming, press to
exit without making changes.
#
Press repeatedly to show
other dialing options when
reviewing a call log entry
(page 28).
MUTE/REMOVE
While on a call, press to mute the microphone
(page 16).
While reviewing the call log, directory or redial
list, press to delete an individual entry (page 29,
page 25 and page 30, respectively).
Press to delete digits when predialing (page 15).
INT (intercom)
Press to initiate an intercom
conversation or transfer a call
(page 18).
1
While reviewing a call log
entry, press repeatedly to
add or remove 1in front of
the telephone number before
dialing or saving it in the
directory (page xx).
CHARGE light
On when the handset is charging
in the telephone base or charger
(page xx).
/FLASH
Press to make or answer a
call (page xx).
During a call, press to
receive an incoming call
when you receive a call
waiting alert (page xx).
REDIAL/PAUSE
Press to review the redial list
(page 30).
While dialing or entering
numbers into the directory,
press and hold to insert a
dialing pause (page 21).
VOL/ (volume/directory)
Press to enter the directory
when the telephone is not
in use (page xx).
While in a menu, press to
scroll up.
During a call, press to raise
the listening volume (
page xx
).
Handset layout
(speakerphone)
Press to switch between
speakerphone and handset
(page xx).

8
Getting started
FIND HANDSET
Press to page all
system handsets.
IN USE light
Flashes when there
is an incoming call,
or another telephone
sharing the same line is
in use.
On when the handset is
in use.
VOICEMAIL light
Flashes when you have
new voicemail. Voicemail
service is offered by
your local telephone
company, and is different
from answering system
messages (page 11).
Telephone base layout

9
Telephone settings
Ringer volume (handset)
You can set the ringer volume or turn the ringer off.
Press MENU/SELECT to show the menu when the
handset is not in use.
Press or to select >Ringers, then press
MENU/SELECT.
Press or to select >Ringer volume, then press
MENU/SELECT.
Press or to adjust the volume. A sample of each
ringer volume plays as you scroll through the choices.
Press MENU/SELECTVQEQPſTO[QWTUGNGEVKQP
1.
2.
3.
4.
5.
Setting the volume to the lowest level turns off the
ringer. A ringer off icon appears.
See page xx to set the telephone base ringer volume.
The setting also determine the ringer volume of the
intercom call and paging tone. However, paging volume
ranges between level 4 to 5 only, therefore, if the ringer
volume is set to below level 4, the paging volume will be
set to level 4 automatically.
•
•
•
Ringer tone
You can choose from different ringer tones or melodies.
Press MENU/SELECT to show the menu when the
handset is not in use.
Press or to select >Ringers, then press
MENU/SELECT.
Press or to select >Ringer tone, then press
MENU/SELECT.
Press or to select the desired ringer tone or
melody. A sample of each ringer tone or melody plays
as you scroll through the choices.
Press MENU/SELECTVQEQPſTO[QWTUGNGEVKQP
1.
2.
3.
4.
5.
If you turn off the ringer volume, you will not hear ringer tone samples.
>Ringer volume
Ringer tone
Telephone settings
RINGER TONE
>Tone 1
>Ringer tone
Ringer volume
RINGER VOLUME
>Ringers
Settings

10
Telephone settings
Key tone
You can turn the key tone on or off.
Press MENU/SELECT to show the menu when the
handset is not in use.
Press or to select >Settings, then press
MENU/SELECT.
Press or to select >Key tone, then press
MENU/SELECT.
Press or to choose On or Off.
Press MENU/SELECTVQEQPſTO[QWTUGNGEVKQP
LCD language
You can select English,Français or Español to be used
in all screen displays.
Press MENU/SELECT to show the menu when the
handset is not in use.
Press or to select >Settings, then press
MENU/SELECT.
Press or to select >LCD language, then press
MENU/SELECT.
Press or to scroll through the choices.
Press MENU/SELECTVQEQPſTO[QWTUGNGEVKQP
Set date/time
The answering system announces the day and time of the
message prior to playing it. Before using the answering
system, set the date and time as follows. If you subscribe
to caller ID service, the day, month and time are set
automatically with each incoming call. However, the
year must be correct so that the day of the week can be
calculated from the caller ID information.
Press MENU/SELECT to show the menu when the
handset is not in use.
Press or to select >Settings, then press
MENU/SELECT.
Press or to select >Set date/time, then press
MENU/SELECT.
Press the dialing keys (0-9) to enter a two-digit number
or press or until the screen displays the correct
value. Press MENU/SELECT to advance.
Repeat step 3 until the date and time are set.
1.
2.
3.
4.
5.
1.
2.
3.
4.
5.
1.
2.
3.
4.
5.
>LCD language
Clr voicemail
LCD LANGUAGE
>English
>Set date/time
Home area code
SET DATE
02/20/09
MM/DD/YY
SET TIME
11:10 AM
>Key tone
Set date/time
Ringers
>Settings

11
Telephone settings
If the date and time are not set, the system announces, “Time and day not
set,” before each message plays.
Clear voicemail
If you subscribe to voicemail service offered by your telephone company,
NEW VOICEMAIL and appear on the handset when you have new
voicemail messages. Contact your local telephone company for more
information and assistance about using your voicemail service.
After you have listened to all new voicemail messages, the indicators on the
handset turn off automatically.
Use the clear voicemail feature when the telephone indicates that there is
new voicemail but there is none (for example, when you have accessed your
voicemail while away from home). Clearing the voicemail waiting indicator
only turns off the indicators; it does not delete your voicemail messages. As
long as you have new voicemail messages, your local telephone company
continues to send the signal to turn on the indicators.
To manually turn off these indicators:
Press MENU/SELECT to show the menu when the
handset is not in use.
Press or to select >Settings, then press
MENU/SELECT.
Press or to select >Clr voicemail, then press
MENU/SELECT. The screen shows Turn off indicator?
Press MENU/SELECTVQEQPſTO[QWTUGNGEVKQP
1.
2.
3.
Your telephone service provider might alert you to new
messages with a stutter (broken) dial tone. Contact your
service provider for details.
Voicemail is different from answering system messages recorded in your
answering system. For more information about the difference, see page 31.
•
•
>Clr voicemail
Key tone
Turn off
indicator?

12
Telephone settings
Dial mode
You can choose between tone or pulse dialing mode.
Press MENU/SELECT to show the menu when the
handset is not in use.
Press or to select >Settings, then press
MENU/SELECT.
Press or to select >Dial mode, then press
MENU/SELECT.
Press or to choose Tone or Pulse.
Press MENU/SELECTVQEQPſTO[QWTUGNGEVKQP
1.
2.
3.
4.
5.
>Dial mode
LCD language
DIAL MODE
>Tone
Home area code
If you dial your local calls using only seven digits (area code not required),
you can program your home area code so that when you receive a call within
your local area, the telephone number is automatically stored without the
area code in the call log.
Press MENU/SELECT to show the menu when the
handset is not in use.
Press or to select >Settings, then press
MENU/SELECT.
Press or to select >Home area code, then press
MENU/SELECT.
Use the dialing keys to enter the desired home area code.
Press MUTE/REMOVE to delete a digit.
Press and hold MUTE/REMOVE to delete the entire entry.
Press MENU/SELECTVQEQPſTO
1.
2.
3.
4.
•
•
4.
If, in the future, your telephone company requires you
to dial the area code when making a local call, or, if you move to a location
that requires it, delete the home area code you have already programmed,
following the steps above. After you have deleted the home area code, _ _ _
will appear in the display.
>Home area code
Dial mode
HOME AREA CODE
800

13
Answering system set up
Use a system handset to change your answering system settings.
Number of rings
You can choose from two, four, or six rings; or toll saver. With toll saver
selected, the answering system answers after two rings when you have
new messages, and after four rings when you have no new messages. This
enables you to check for new messages and avoid paying unnecessary long
distance charges if you are calling from out of your local area.
Press MENU/SELECT to show the menu when the handset is not in use.
Press MENU/SELECT to select >Answering Sys.
Press or to select >Ans sys setup, then press MENU/SELECT.
Press or to select >#of rings, then press MENU/SELECT.
Press or to choose from 2,4,6or TOLL SAVER, then press
MENU/SELECT VQEQPſTO[QWTUGNGEVKQP
Remote code
A two-digit security code is required to access the answering system
remotely from any touch tone telephone. The preset code is 19. You can set
the code from 10 to 99.
Press MENU/SELECT to show the menu when the handset is not in use.
Press MENU/SELECT to select >Answering Sys.
Press or to select >Ans sys setup, then press MENU/SELECT.
Press or to select >Remote code, then press MENU/SELECT.
Press or to select from 10 to 99, then press MENU/SELECT VQEQPſTO
Message alert tone
This telephone can beep every 10 seconds to alert you of new messages.
The tone stops when all new messages have been reviewed.
Press MENU/SELECT to show the menu when the handset is not in use.
Press MENU/SELECT to select >Answering Sys.
Press or to select >Ans sys setup, then press MENU/SELECT.
Press or to select >Msg alert tone, then press MENU/SELECT.
Press or to select from On or Off, then press MENU/SELECT to
EQPſTO[QWTUGNGEVKQP
1.
2.
3.
4.
5.
1.
2.
3.
4.
5.
1.
2.
3.
4.
5.
The answering system must be turned on for the message alert tone to
function.
Press any key on the telephone base (except FIND HANDSET) to
temporarily silence the message alert tone.
•
•
Answering system settings

14
Answering system settings
Announcement
The telephone is preset with a greeting that answers calls with
“Hello, please
leave a message after the tone.”
You can use this preset announcement, or
replace it with your own.
Play your announcement
Press MENU/SELECT to show the menu when the handset is not in use.
Press MENU/SELECT to select >Answering Sys.
Press or to select >Announcement, then press MENU/SELECT.
The handset announces,
“To play, press 2. To record, press 7.”
Press 2
to play.
Record your own announcement
Press MENU/SELECT to show the menu when the handset is not in use.
Press MENU/SELECT to select >Answering Sys.
Press or to select >Announcement, then press MENU/SELECT.
The handset announces,
“To play, press 2. To record, press 7.”
Press 7
to record.
The handset announces,
“Record after the tone. Press 5when you are done.”
After the tone, speak towards the microphone of the handset.
Press 5YJGPſPKUJGF
The answering system automatically plays back the newly recorded
announcement. Press 5to stop the playback at anytime; 2to replay the
recorded announcement; or 7to record again if desired.
1.
2.
3.
4.
1.
2.
3.
4.
5.
6.
7.
8.
Your announcement can be up to 90 seconds in length.
Announcements shorter than two seconds will not be recorded.
•
•
Delete your announcement
Press MENU/SELECT to show the menu when the handset is not in use.
Press MENU/SELECT to select >Answering Sys.
Press or to select >Announcement, then press MENU/SELECT.
The handset announces,
“To play, press 2. To record, press 7.”
Press 3to
delete your own recorded announcement.
1.
2.
3.
4.
When your announcement is deleted, calls are answered with the preset
announcement.

15
Make a call
Press /FLASH or . You hear a dial tone.
Dial the number.
Predial a call
Dial the number.
Press /FLASH or .
Answer a call
Press /FLASH,or any of the dialing keys (0-9,#, *).
End a call
Press OFF/CLEAR or put the handset in the telephone base or charger.
Speakerphone
During a call, press to switch between speakerphone and normal
handset use. When the speakerphone is active, the handset screen shows
SPEAKER.
Volume
During a call, press VOL or VOL to adjust the listening volume.
1.
2.
1.
2.
The screen shows the elapsed time as you talk (in hours,
minutes and seconds).
When predialing (preview numbers before dialing), press MUTE/REMOVE
or OFF/CLEAR to backspace and delete; press and hold REDIAL/PAUSE to
insert a dialing pause (a pappears).
•
•
Telephone operation

17
Telephone operation
Voice language (Canada only)
You can select English or Français for the voice prompts used in the
answering system.
To change the setting:
Press MENU/SELECT to display the menu when the handset is not in use.
Press MENU/SELECT to select >Answering Sys.
Press or to select >Ans sys setup, then press MENU/SELECT.
Press or to select >
Voice language
, then press MENU/SELECT.
Press or to choose from English or Français, then press
MENU/SELECT VQEQPſTO[QWTUGNGEVKQP
1.
2.
3.
4.
5.
Chain dialing
Use this feature to initiate a dialing sequence from numbers stored in the
directory, call log or redial while you are on a call.
Chain dialing can be useful if you wish to access other numbers (such as
bank account information or access codes) from the directory, call log or
redial list.
To access a number in the directory while on a call:
Press MENU/SELECT twice to select >Directory.
Scroll to the desired entry by pressing or .
Press MENU/SELECT to dial the displayed number.
To access a number in the call log while on a call:
Press MENU/SELECT and then press or to highlight >Call log.
Press MENU/SELECT to select.
Scroll to the desired entry by pressing or .
Press MENU/SELECT to dial the displayed number.
To access the last number on the redial list while on a call:
Press REDIAL/PAUSE to dial. Press REDIAL/PAUSE again within two seconds
to cancel the chain dialing.
1.
2.
3.
1.
2.
3.
4.
You cannot edit a directory entry while on a call. For more details about the
directory, see page 20.
You cannot copy a call log entry into the directory while on a call. For more
details about call log, see page 27.
If you press REDIAL/PAUSE while on a call, you can only view the most
recent call, and you cannot erase the entry. For more details about the
redial memory, see page 30.
Press and hold OFF/CLEAR to exit redial, directory or call log when you are
on a call.
•
•
•
•
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