VESTEL D4 Series User manual

SCHEMA D4 WD
N = neutre = -
L = Phase = +
X16
X6
X1
Pompe de
vidange
X3
X10
X2
X11
X13
X7
X21
Electrovanne
Sonde
NTC
Pressostat
électronique
Résistance
Sécurité de porte
Moteur
Bloc résistances séchage + Thermostats sécurité
Module
séchage
X1
X2
X4
X6
Connexions module commande
X1 = Alimentation
X2 = Moteur
X3 = Sécurité de porte
X6 = Résistance
X7 = Sonde température NTC
X10 = Pompe de vidange
X11 = Electrovanne (prélav + lav)
X13 = Pressostat EPS
X16 et X19 = Module séchage
Connexions module séchage
X1 = Bloc résistance + Connexion module
de commande (X16)
X2 = Ventilateur séchage
X4 = Sonde NTC séchage
X6 = Connexion module commande (X21)

Service Manual
for
D4 Series

Prapared by Customer Technical Supoort Department in Vestel Washing Machine Plant –Manisa –Turkey
Page 2
Table of Contents
1. Safety Precautions ........................................................................................................................................................4
2. Specifications ................................................................................................................................................................5
3. Control Panel and Acronyms.........................................................................................................................................6
4. Test Mode .....................................................................................................................................................................7
4.1. Autotest.................................................................................................................................................................................. 7
5. Service Mode ................................................................................................................................................................ 9
5.1. Service Autotest ...................................................................................................................................................................... 9
5.2. Failure Codes............................................................................................................................................................10
6. Critical Torque Values .................................................................................................................................................10
7. Component Specifications ..........................................................................................................................................11
7.1. Drain Pump............................................................................................................................................................................ 11
7.2. Heater.................................................................................................................................................................................... 12
7.3. Washer NTC........................................................................................................................................................................... 13
7.4. Valve...................................................................................................................................................................................... 14
7.5. Electronic Pressure Sensor (EPS)*......................................................................................................................................... 15
7.6. Motor .................................................................................................................................................................................... 16
7.8. Door Lock* ............................................................................................................................................................................ 17
8. Wiring Diagram* .........................................................................................................................................................21
9. Troubleshooting..........................................................................................................................................................22

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Page 4
1. Safety Precautions
Important:
This service information is designed for experienced repair technicians only and is not designed
for use by the general public. It does not contain warnings or cautions to advise non-technical
individuals of potential dangers in attempting to service a product. Products powered by
electricity should be serviced or repaired only by experienced professional technicians. Any
attempt to service or repair the product or products dealt with in this service information by
anyone else could result in serious injury or death.
Warning:
Before any disassembly/repair operation make sure appliance is unlplugged water tap is closed
and heating elements are cooled down. There is electrical shock, burning and flood risk.
Warning:
Please replace whole cable group even in case there is any minor failure with cables / terminals /
sockets. Never try to repair nor to solder cable group. It may cause smoke, ignition and there is
major risk of electrical shock.
Important:
Always use insulator gloves to prevent injury by metal edges or to prevent electrical shock during
electrical tests.
Work with uniforms having long sleeves to protect your arms from metal edges.
Always use original spare parts. You may harm appliance, end user, environment or yourself
using untested and unapproved 3rd party spare parts.
Use right tools to prevent any wear or damage to components during assembly/disassembly.

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Page 5
2. Specifications
Here you will find descriptions of generic specifications for the range specified for this service manual. Please refer to
product fiche and user manual for detailed technical specifications.
*Twinjet System:
Twinjet system is designed to obtain a better washing performance by directly injecting water
with detergent using a recirculation system and two nozzles connected to it. With twinjet
system, water consumption is decreased by 30%, energy consumption is decreased by 10% and
washing time is decreased by 15%
Twinjet system is valid for all programs except spin and drain mode. The system dos not function
during Water inlet, heating, spinning, drain phases.
Even with a large load of 8 kg. the washing machine will have the minimum energy consumption
by the help of Twinjet system.
Washing machines with Twinjet system are very environment-friendly by having maximum
washing performance with minimum water consumption.
Eco-Logic System:
Half load detection system, thus using less water and power accordingly. This system is available
for cotton programs only.
Foam Protection System:
Foam Protection System is a safety algorithm that interrupts normal program flow and reduces
foam level by taking water and draining. This algorithm protects machine and environment
avoiding over foaming inside tub in case any customer misuse such as detergent overdose or use
of foamy cleaning agents.
Overflow Protection System:
Overflow protection is another safety algorithm in case of a flood risk. If there is more water in
tub than expected by algorithm, it will start to the drain routine giving E04 failure code. For
example this may happen in case of a valve failure and the machine constantly takes water. This
algorithm will keep drain routine, keeps water leveled and protects environment and machine
avoiding any flood risk.
Unbalanced Load Detection and Control System:
Unbalance Control System is another safety algorithm that protects the machine and
environment avoiding machine movement due to vibration during spinning profile. The
algorithm tries to balance load by a special balancing agitation, postponing spin profile till it is
balanced. This avoids spinning while load is unbalanced and prevents any possible physical harm
both to the appliance and to surroundings.

Prapared by Customer Technical Supoort Department in Vestel Washing Machine Plant –Manisa –Turkey
Page 6
3. Control Panel and Acronyms
PR
Program selector 16 programs including off position
SW1
Switch 1, Start / Pause
SW2
Switch 2, Option 1 (Delay Timer)
SW3
Switch 3, Option 2 (Drying Level)
SW4
Switch 4, Spin Speed Selection
SW5
Switch 5, Temperature Selection
L1
LED 1, Start/Pause LED
L2
LED 2, Drying Level 1 LED
L3
LED 3, Drying Level 2 LED
L4
LED 4, Drying Level 3 LED
L5
LED 5, Drying Level Option LED
L6
LED 6, Delay Time LED
SW5
SW4
SW3
SW2
SW1
PR

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Page 7
4. Test Mode
4.1. Autotest
4.1.1. Autotest Steps
1. Press and hold SW5.
Autotest follows a predefined flowchart in order. Unlike
service autotest, autotest automatically skips to next step
upon completing one. The steps of the test are as follows:
Step1:
The drain pump is checked.
Step2:
Motor ramps to max spin speed while valves are activated
in order.
Step3:
Motor stops, both valves are activated simultaneously.
Step4:
The motor turns to right. Also, dryer valve is activated.
Step5:
The motor turns to left.
Step6:
Both valves are activated. (Water intake for heating)
Step7:
Washer NTC is checked.
Step8:
Washer Heater is checked.
Step9:
Dryer resistance I and I&II are checked.
Step10:
Dryer NTC is checked for 2sec.
Step11:
Fan is checked.
In case of no failure test ends after this step and “End” is
displayed. In case of an error detection EXX and error
definition will pop up on display. (where XX is the error
number 1 to 10 )
Please see following autotest chart for details.
2. While pressing SW5, turn PR to 1st position
(Cotton). Wait 3 seconds and release SW5. During
test “AU” is visualized on display.
3. When autotest is finished, END screen is
visualized.

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Page 8
30
35
AUTOTEST
90
95
40
45
50
55
60
65
75
80
85
Time in seconds (to be adjusted)
5
10
15
20
25
EV1 + EV2 valves up to first level frequency (Depends on the water level)
Washer NTC check
Washer heater resistance
EPS measurement
Motor Ramp to max spin (max. is 20 sec.)
EV1 (flowrate dependent of washer)
EV2 (flowrate dependent of washer)
Dryer valve
Time until motor is stopped (Depends on the motor stop time)
Motor Preferred Run (Direction to Right)
Motor Inverse Run (Direction to Left)
100
Entering autotest
Changing power to 220 50Hz
Main Voltage 50 Hz
Door Lock Powered (Depends on door lock)
Pump
70
EPS measurement: It checks the EPS and if it OK, it continues the autotest; if it is NOK then cancel the Autotest and go to the selection mode. Also if any frequency can not be detected, then it means there is problem with connecion
or EPS, so it gives E10 which is EPS error and cancels the autotest & goes to the selection mode.
Dryer Ntc detection : Software will detect NTC's resistance value and will check if the temperature is between 0°C < Tdetected < 50°C. If it is inside the range, heating step will be done.
Washer Ntc detection : Software will detect NTC's resistance value and will check if the temperature is between 5°C < Tdetected < 40°C. If it is inside the range, heating step will be done.
If temperature value is outside the range, then it means NTC is detecting the temperature in a wrong way and heating step will be skipped. Additionally if NTC connector disconnected it should shows NTC failure code(E05) on display.
Dryer resistance I
Dryer resistance I + II
Dryer NTC
Fan
End Visualization

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Page 9
5. Service Mode
5.1. Service Autotest
5.1.1. Service Autotest Steps
1. Press and hold SW4.
If you turn knob position to other program between 1st to
3rd it will skip current test and start the selected one. It is
recommended not to skip any steps for a detailed
checkup. Unlike autotest, service autotest starts next test
step manually by rotating program selection knob.
Step1:
There will be a certain amount of water intake and then washer heater is
activated for 8 minutes. Washer NTC values are checked in this period.
In case of a washer heater/NTC failure, it pops up E05 error displaying
“E05” on SW3.
At the end of heating, "SAU" visualization should make slow blink to
indicate that the step is over. You can turn program knob to 2nd position
to continue with step2.
*During this step if EPS detects high water level, overflow algorithm is
applied and E04 is released.
Step2:
Drain pump is activated; in case of a pump failure it pops up E03 error.
At the end of pump activation, "SAU" visualization should make slow
blink to indicate that the step is over. You can turn program knob to 3rd
position to continue with step3.
Step3:
Dryer Heater I and fan is activated. After 3 mins if there will be no
temperature change (ΔT< 10°C), it will release E14 failure.
If temperature increases accordingly (ΔT > 10°C), "SAU" visualization
should make slow blink to indicate that the step is over. You can turn
program knob to 4th position to continue with step4.
Step4:
Dryer Heater II and fan is activated. After 3 mins if there will be no
temperature change (ΔT< 10°C), it will release E14 failure.
If temperature increases accordingly (ΔT > 10°C), "SAU" visualization
should make slow blink to indicate that the step is over. You can turn
program knob to 5th position to continue with step5.
Step5:
Rapid 15’program algorithms is run to test all washing components, the
only difference is error codes are displayed which normally are not
displayed to end user.
If no error found in test program ”SAU" visualization should make slow
blink to indicate that the step is over. You can turn program knob to 6th
position to continue with step6.
Step6:
A 5 mins drying program is run to test all drying components.
If case of no error service autotest ends and "End" is displayed.
*If user changes the selector position, machine will do what is defined
for the new selected position.
2. While pressing SW4, turn PR to 1st position
(Cotton). Wait 3 seconds and release SW4. Step 1 of
service autotest will start. During test “SAU” is
visualized on display. Please see details about steps
in right column.
3. When autotest is finished, END screen is
visualized.

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Page 10
5.2. Failure Codes
Error Indication
Error Number
Indication in UI
Indication in SI
Door/Door Lock Failure
E01
A
A
Lack of water
E02
A
A
Pump failure
E03
A
A
Overflow
E04
A
A
NTC or Heater Failure
E05
NA
A
Motor Failure
E06
NA
A
Electronic Pressure Sensor
E10
NA
A
Dryer Board Connection Failure
E11
NA
A
Dryer Thermostat Failure
E14
NA
A
Dryer NTC Failure
E18
NA
A
6. Critical Torque Values
Assembly Locatıon
Bolt/Nut/Screw
Torque
Min. (Nm)
Torque
Nom. (Nm)
Torque
Max.
(Nm)
Air Pressure
Wrench
Speed (rpm)
*
Transport Screw Assembly
Transport Screws
6.50
6.50
7.00
1000
*
Motor Assembly
Motor Screws
6.00
6.50
7.50
800
*
Front Concrete Weight - Front
Tub Assembly
Front Counterweight
Screws
14.00
14.50
14.75
600
*
Upper Counter Weight
Assembly
Upper Counterweight
Screws
25.00
27.50
30.00
440
*
Pulley –Drive Shaft –
Washing Group Assembly
Pulley –Drive Shaft
Assembly Bolt
39.50
40.00
40.50
440
*
Washer Heater Assembly
Heater Assembly Nut
3.85
4.00
4.00
970
The bolts/nuts above are important for product safety purposes. Please tighten screw, bolts and nuts
according to the torque values given in table above.

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Page 11
7. Component Specifications
7.1. Drain Pump
Drain pump is both a mechanical and electrical
component which is used to drain water inside
the washing machine. It has an synchronous
motor inside. For better performance
maintanance, pump filter should be cleaned
regularly.
Drain pump
Technical features
Nominal voltage
220-240 V
Nominal current
0.28 A (±10 %)
Nominal power
30 W (±20 %)
Frequency
50 Hz
Resistor (coil)
125 Ω (±5%)
Water flow
17 L/min(to 1 m
height)
Thermal protector
YES
Testing component
Check the resistance value on the component with multimeter as shown below.
Resistance value should be between 125 Ω (±5%)

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Page 12
7.2. Heater
Heating element (Resistance) is a component
which is desingned to regulate temperature of
water inside the drum. It has three connections:
Phase, notral and ground connections.
Resistance
Technical features
Heater type
Tubular heating element
with NTC –sensor
Nominal voltage
230 V
Nominal power
2000 W ±5%
Resistance
26.4 Ω ±5%
Termal fuse
2 sided
Testing component
Check the resistance value on the component with multimeter as shown below.
Resistance value should be between 26.4 Ω ±5%

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Page 13
7.3. Washer NTC
The component which sends signals to PCB
about the water temperature inside the tub. The
resistance value of the NTC decreases as the
temperature increases.
NTC
Technical features
Temp.
(°C)
R min
(kΩ)
R max (kΩ)
-10
54.9
62.6
-5
43.0
48.6
0
33.9
38.1
5
27.0
30.1
10
21.6
23.9
15
17.4
19.1
20
14.1
5.4
25
11.5
12.5
30
9.4
10.2
35
7.8
8.3
40
6.4
6.9
45
5.4
5.7
Temp.
(°C)
R min
(kΩ)
R max
(kΩ)
50
4.5
4.7
55
3.8
3.9
60
3.2
3.3
6
2.7
2.8
70
2.3
2.4
75
1.9
2.0
80
1.7
1.8
85
1.4
1.5
90
1.2
1.3
95
1.1
1.1
100
0.9
1.0
NTC Resistance vs. NTC Temperature
Testing component
Check the resistance value on the component with multimeter as shown below.

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Page 14
7.4. Valve
Valve is an electrical and mechanical component
which is designed to take water from network
system into the washing machine. It is operated by
PCB card.
Valves
Technical features
Nominal voltage
220-240 V
Frequency
50-60 Hz
Flow rate (washer valves)
7 L/min (±15 %)
Flow rate (dryer valve)
1.2 L/min (±15 %)
Operating water pressure
1-10 bar
Testing component
Check the resistance value on the component with multimeter as shown below. Washer valves’ water flow
rate should be 7 L/min ±15%. Dryer valve’s water flow rate should be 1.2 L/min ±15%. Washer valves’ coil
resistance values should be 3750Ω ±10%. Dryer valve’s coil resistance value should be 5190Ω ±10%.
Dryer Valve
Washer Valves

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Page 15
7.5. Electronic Pressure Sensor (EPS)*
Electromagnetic field occurs due to movement
of pressurized membrane. The coil moves
vertically by nucleus due to electromagnetic
field. The water level is regulated according to
the frequency changes of the coil by electronic
card.
EPS
Testing component
1. Make sure there are no laundry in washing machine, tap is connected and opened, power cord is plugged. Put no
detergent in drawer.
2. Bring porgram knob to position 1 (Cotton 90°C program)
3. Press start button.
4. Wait for water intake step to finish. You can recognise it by listening the water sound or slightly opening and
observing detergent drawer.
5. As soon as water intake is over turn program knoc to position 0 (Off position)
6. Check water level from door glass. The water level should be just below door glass as seen in the picture below:
(There is a %10 tolerance with this level)

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Page 16
7.6. Motor
The washing machine has an asynchronous
motor. It is controlled by the PCB. It is essential
to check the motor for correct diagnosis and
quick servicing. In the below picture, socket
points on the motor is shown to measure with
multimeter.
Motor
Motor socket terminals
MOTOR
CODE
BRAND
STATOR
(FULL) Ω
TACHO Ω
STATOR
(HALF) Ω
TEMP.
32013066
ANAIMEP
1.20±7%
180±7%
0.55±7%
20 °C
Tacho terminals
Strator Terminals

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7.8. Door Lock*
Door lock is activated at the beginning of the
program in order to prevent the door from
opening. It can be unlocked between 45 seconds to
85 seconds after the program end. This time delay
is caused by the PTC which is assembled in the
door lock.
Door lock
Technical features
Nominal voltage
250 V
Testing component
Check the resistance value on the component with multi-meter as shown in below figures. Resistance
value should be 1000Ω ±50% at 20 °C.

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Page 18
7.9. Fan Group
Air pump component for drying cycle. Pumps dry
cold air from condenser to dryer heater.
Fan group
Technical features
Nominal voltage
230 V
Frequency
50 Hz
Rated Power
34 W
Resistance @ 20°C
82.7Ω±3Ω
Motor speed
1300 RPM
Air Flow Rate
70 m3/h
Testing component
Check the resistance value on the component with multi-meter as shown in below figures. Resistance value
should be 82.7Ω ±3Ω at 20 °C.

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Page 19
7.10. Dryer Heater
Air heater unit consist of two separate resistance
with nickel diffusion technology.
Dryer Heater
Technical features
Nominal voltage
230 V
Rated power (Heater I)
750 W
Rated power (Heater II)
750 W
Resistance @ 20°C
65.5 –72.6 Ω
Testing component
Check the resistance value on the component with multi-meter as shown in below figures. Resistance
value should be in 65.5 –72.6 Ω range.

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Page 20
7.11. Dryer NTC
The component which sends signals to PCB about
the flowing air temperature just after dryer heater.
The resistance value of the NTC decreases as the
temperature increases.
Dryer NTC
Technical features
Temp.
(°C)
R min
(kΩ)
R max
(kΩ)
25
19.40
20.60
30
15.56
16.67
40
10.19
11.10
50
6.82
7.54
60
4.65
5.23
70
3.25
3.70
80
2.32
2.68
90
1.69
1.97
100
1.24
1.47
Temp.
(°C)
R min
(kΩ)
R max
(kΩ)
110
0.93
1.11
120
0.70
0.85
130
0.54
0.66
140
0.42
0.52
150
0.33
0.41
160
0.26
0.32
170
0.21
0.25
180
0.17
0.20
NTC Resistance vs. NTC Temperature
Testing component
Check the resistance value on the component with multi-meter as shown in below figures.
Table of contents
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