Vicon Kollector Elite XG User manual

Vicon part number 8009-8112-91-00 Section 1 Rev 906
XX112-91-00
HYBRID NETWORK VIDEO RECODERS
WITH INTERNAL RAID
RECOVERY PROCEDURE
Copyright © 2006 Vicon Industries Inc. All rights reserved.
Product specifications subject to change without notice.
Vicon and its logo are registered trademarks of Vicon Industries Inc.
VICON INDUSTRIES INC., 89 ARKAY DRIVE, HAUPPAUGE, NEW YORK 11788
TEL: 631-952-CCTV (2288) FAX: 631-951-CCTV (2288) TOLL FREE: 800-645-9116
24-Hour Technical Support: 800-34-VICON (800-348-4266)
UK: 44/(0) 1489-566300 WEB: www.vicon-cctv.com

XX112-91-00 Rev 906 Kollector Elite with Internal RAID Introduction •1
Introduction
The information in this instruction manual covers the operation and maintenance of the internal RAID on
Kollector Elite XG Network Digital Video Recorders This unit should only be installed by a qualified technician
using approved materials and wiring practices in accordance with the National Electrical Code ANSI/NFPA
70, state, and local electrical codes. Read these instructions thoroughly before beginning an installation.
This document describes the steps and actions that need to be taken in order to replace and repair a failed
database drive or OS hard drive on the Kollector Elite internal RAID.
Configuration
The Kollector Elite with the internal RAID is pre-configured to allow all data recorded by the Kollector to be
RAID protected in case of a hard drive failure. The Kollector is equipped with 5 removable drives of which:
•3 or 4 drives (model dependent) are in hot-swappable mode for the database
•1 drive is the operating system drive and is cold-swappable
O.S. Drive DB Drives (3 or 4)
Cold-swappable Hot-swappable
Note: The Kollector Elite models with internal RAID do not have a CD drive.

2 •Configuration XX112-91-00 Rev 906 Kollector Elite with Internal RAID
Monitoring the RAID System
The hard drives in the Kollector are run by an internal RAID controller that handles the entire hot-swappable
drives array. This controller can be monitored using Internet Explorer from the Kollector itself or remotely.
Note: To work remotely, firewall settings will need to be changed.
In order to run the RAID console follow these steps:
•To open the RAID console:
a. Click Start or press the Windows button on the keyboard.
b. Choose Run and type http://localhost:3570.
•The following window will display:

XX112-91-00 Rev 906 Kollector Elite with Internal RAID Configuration •3
•Click the Hyperlink with the Kollector name, under the “Select the Server below to Configure RAID
Controllers”
•The following page will load up:
•In the password field enter the Password (factory default is “1234”)
•Select the full access option and click “Submit”

4 •Configuration XX112-91-00 Rev 906 Kollector Elite with Internal RAID
•The following screen shows the RAID array as it was defined by Vicon. Every RAID array is built from 3
or 4 drives.
•A failed drive will show with a red mark on it to indicate the RAID is broken and needs to be
replaced. Refer to the “Replacing a Bad Database Drive” procedure that follows for details.
•There is no need perform any action on the RAID
•For further assistance, contact Vicon technical support at 800-34-VICON (800-348-4266)

XX112-91-00 Rev 906 Kollector Elite with Internal RAID Configuration •5
Replacing a Bad Database Drive
•When a drive in the RAID fails, the Kollector will beep to announce that a drive has failed. Follow the next
steps in order to repair the drive:
1. Log in to the RAID console, as described previously in this document.
2. The failed drive will show up in the device screen.
3. In order to switch off the beep sound:
a. Click on the card icon under the “Physical View.”
b. Another menu opens on the right.
c. Click on “Silence Alarm.”
4. Identify the failed drive in the list and, using that drive number, locate the bad drive in the Kollector,
keeping in mind that the operating system drive (leftmost) is not part of the RAID.
O.S.
Drive Drive 0 Drive 1 Drive 2 Drive 3

6 •Configuration XX112-91-00 Rev 906 Kollector Elite with Internal RAID
5. Remove the bad drive using the key provided.
6. Insert a new drive and lock it into place using the key.
7. At this stage, the RAID console should show the word “Rebuilding” next to the drive; this will continue
to display until the RAID has rebuilt itself.
8. When the rebuild process is completed and all drives have returned to normal:
a. Reboot the Kollector using the Restart button on ViconNet.
b. Allow Scandisk to run and verify the disk integrity; this process might take a few minutes.
Following these steps will ensure maximum protection of the recorded data
Replacing the OS Hard Drive
Contact Vicon Technical Support (1-800-34 VICON, 1-800-348-4266) if there is a problem with the OS hard
drive. After Vicon has verified that the OS hard drive needs to be replaced, they will send a replacement drive
and all necessary software, product code 9124-00. Follow the instructions below to replace the OS hard
drive.
1. Turn off the power to the Kollector Elite.
2. The OS drive is located on the left side of the storage array.
3. Pull out the OS drive by pushing the lower part of the bay.
4. Use a Philips head screwdriver to remove the OS hard drive.
OS
HDD