Visel Italiana NEXTAB QS-NEXTAB10 User manual

NEXTAB
Virtual semaphore for restricted access management
User Guide

Visel NEXTAB User Guide
1
NEXTAB
Virtual semaphore for restricted access management
User Guide
Overview
Product description and context
NEXTAB is the new Visel solution for managing user flow in the presence of restricted access and
consists of a virtual semaphore that integrates the possibility of a single queue. NEXTAB is available
in three variants:
Features
NEXTAB allows to manage, through a connection to the local LAN or WiFi network, situations in
which access is restricted. Using an operator console, you can advance the user flow one unit at a
time with the ability to display the turn number. The main screen will show the current date and time,
a customer logo in the middle, a red waiting screen or green progress screen, and a bottom bar
containing news headlines from RSS streams (if the device is connected to the internet or via an
RSS feed on a local server). NEXTAB also has a voice assistant that can speak any configured text,
turn numbering, and instant messages from virtual clients. You can also install more than one
NEXTAB within a structure for repeating the call or to differentiate more than one entrance.
QS-NEXTAB10
QS-NEXTAB19
QS-NEXTAB BOX
QS-NEXTAB22VK
QS-NEXTAB10SANIQ

Visel NEXTAB User Guide
2
First Installation
QS-NEXTAB10 / QS-NEXTAB19 (Version 10" and 19")
Installing NEXTAB consists of a few simple steps:
Remove the display from the box
Connect the box to the power supply and wait for the system loading
Connect the network cable / Connect it to a WiFi network
When initialization is successful, the main red screen will appear on themonitor.
All NEXTAB devices must be configured with a static IP address.
To configure a static IP:
Open the compartment connections with the supplied key and connect a usb mouse.
Right-click and go to Settings
Select the Ethernet or WiFi option and set the required network parameters
QS-NEXTAB BOX (Versione TV-BOX)
Installing NEXTAB consists of a few simple steps:
Take the TV-BOX out of the box
Connect the HDMI cable from the TV-BOX to the Monitor and select the HDMI source
Connect the box to the power supply and wait for the system loading
Connect the network cable / Connect it to a WiFi network
Wait for the system to load
When initialization is successful, the main red screen will appear on the monitor.
All NEXTAB devices must be configured with a static IP address.
To configure a static IP:
Open the compartment connections with the supplied key and connect a usb mouse.
Right-click and go to Settings
Select the Ethernet or WiFi option and set the required network parameters

Visel NEXTAB User Guide
3
System configuration
Visel Sync
To set up NEXTAB, you must install the Visel Sync for Windows systems application on a PC that is
connected to the same network as the device you purchased.
Download Visel Sync from the Downloads section of the site: www.visel.it
Install and launch the application
Click themagnifying glass to find NEXTAB
Click the "Settings" button to access the product parameters. A subwindow appears with a
series of table values divided into categories. To change a value, simply click the "wrench"
button in the row of the parameter you want to change.
General
Property
Description
Device name
Allows you to name the device so that you can better recognize it
Customer
logo
Choose a logo that will appear at the top of the screen

Visel NEXTAB User Guide
4
Queue management
Property
Description
Call sound
Listen to and choose a notification sound for the incoming call
Communication
port
Specifies a port for communication. We recommend that you leave this value
unchanged if you do not have special needs
Shift
numbering
Enables or disables shift numbering
Title for RED
signal
Allows you to choose a short title that will appear in the center of the red stop
screen
RED signal
message
Choose a message that will appear at the bottom of the red stop screen
Title for GREEN
signal
Allows you to choose a short title that will appear in the center of the green
input screen
GREEN signal
message
Choose a message that will appear at the bottom of the green input screen
Last Call
Permanence
Allows you to choose a time in seconds for the green input screen.
Show caller
station
Enables or disables the display of the calling station that will be replaced by the
TITLE FOR GREEN SEGNAL
Digital Signage
Property
Description
Feed bar
Inserts one or more sources for the bottom bar. If no source is inserted, the
bottom bar will disappear from the screen.
Media playlist
Allows to add one or more pictures that will be shown in the logo area. For each
image it’s possible to activate it and setup the rest time.
Voice assistant
Property
Description
Enable Assistant
Enables or disables the vocal assistant
Sentence before
ticket
Specifies a phrase to be spoken before turn numbering
Sentence after
ticket
Specifies a phrase to be spoken after turn numbering
Audio-message
list
Allows you to choose a list of phrases that will be spoken at regular time
Audio-message
interval
Choose how long to wait for the next message in the lineup to be sent

Visel NEXTAB User Guide
5
Voice Alternatives
This product takes advantage of the capabilities of Google's preinstalled text-to-speech engine. If the
voice you use is not to your liking you can install a different text-to-speech engine directly from
Google Play (the Android digital store) after adding a Google account on the BOX. To add a Google
Account, enter a mouse (or use the included remote control) and navigate to Settings -> Accounts
and then add your Google Account. Among the text-to-speech engines on the market, Visel
recommends Vocalizer TTS, which provides voices in many more languages than the basic one.
Each item can be purchased directly from the store or within the app itself for the price of about €
4.00 each one. To enable an alternative text-to-speech engine, simply go to Settings -> Language ->
Text-to-Speech Output and enable the alternate engine.
For more information about Vocalizer TTS, visit this link:
https://play.google.com/store/apps/details?id=es.codefactory.vocalizertts&hl=en_US
System usage
One or more NEXTAB devices cannot work without the virtual client, which is software that can send
commands. Here's a guide to using NEXTAB-compatible client types.
Windows Virtual Client –NEXTAB Counter (QS-KEYNEXT)
This Windows application is constrained to activate a license for each PC on which it is installed.
Before you begin, you should check whether there are also one or more license keys in the
purchased material to activate one or more seats. Activating the license key must be completed after
sale by contacting your reseller's customer support.
Download and install NEXTAB Counter from the Downloads section of www.visel.it
Start the application that will show the license activation screen
Contact your reseller to communicate the HARDWARE ID displayed and obtain the serial
code to complete the activation

Visel NEXTAB User Guide
6
Later, only when the application is started, the settings screen will appear
Property
Description
Station Name
and Identifier
Choose a name and code for the station in question. The seat identifier is
optional, while the name is required
NexTAB list
installed
Adds one or more installed NEXTABs that will receive commands from the
location in question
UDP
communication
port
Specifies the port through which the station will communicate with the
configured displays. We recommend that you leave the default value if there
is no special need to change it
Window always
visible on the
screen
Fixes the application window in the foreground of all other
Language
Choose the language of the user interface
Clicking "Save" will record your changes and the main screen willappear.

Visel NEXTAB User Guide
7
Main window and its comands
Depending on the configuration of the installed NEXTAB, the virtual client will show different
controls:
In the first case we are in a NEXTAB configuration without the use of shift numbering. The virtual
client will only show:
Title bar containing counter name and identifier
Large call button
Shutdown button
Settings
Voicemail
In the second case we have NEXTAB configured with the queue mode. Therefore, the virtual client
will show the elements described shortly and in addition:
Previous number
Numeric keypad for selecting a non-sequential number
Repeat the last number
Advance the next user on hold
To command the progress of the next waiting customer, simply click on the red button on the right.
This button will change color to green for a few seconds and then return to the service position
taking on the red color. If you use a shift numbering, the current number incremented by one unit will
be shown.
Decrement the number
To call the previous number you just need to click on the "minus" button and wait for the color
change described in the progress procedure.
Call the same number
To make a repeating call, click the "R" button and wait for the color change described in the progress
procedure.
1. NEXTAB without uno t numberingurno
2. NEXTAB with uno tnumbering
1. Call without numbering of urno turno
2. Call with one t numberingurno

Visel NEXTAB User Guide
8
Call a specific number
To make the call for a specific number outside sequencing, click the "Numeric Keypad" button to
open the numeric keypad:
Dial the number by clicking the buttons of the digits that compose it and to confirm press the green
button. To reset the composition, press the red key "X"
Play a voice message
To send a voice message click the "balloon" button and type the text of the message. The locution
will be started soon from the displays.
Lock display on Green
It’s possible to lock display on Green signal by long press the call button for at least 1 second. At
release, the button will became green and will appear a “lock” symbol on the left bottom corner in the
button area. To unlock the display and back to Red signal, just click on the lock symbol.

Visel NEXTAB User Guide
9
Android Client –NEXTAB Smart Counter (QS-SMARTNEXT)
This application for Android tablets and smartphones is constrained to activate a license for each
device on which it is installed. Before you begin, you should check whether there are also one or
more license keys in the purchased material to activate one or more devices. Activating the license
key must be completed after sale by contacting your reseller's customer support.
Contact Visel or your reseller to get the application
Start the application that will show the license activation screen
Contact your reseller to communicate the HARDWARE ID displayed and obtain the serial code to
complete the activation
After you type the activation code correctly, the controls screen will be displayed. The first step is to
click the settings button and configure the application.
Property
Description
Seat name and ID
Choose a name and code for the location. The seat identifier is optional,
while the name is required
UDP
communication
port
Specifies the port through which the station will communicate with the
configured displays. We recommend that you leave the default value if there
is no special need to change it
NextAB list
installed
Adds one or more installed NEXTABs that will receive commands from the
location in question

Visel NEXTAB User Guide
10
Main window and its commands
Depending on the configuration of the installed NEXTAB, the virtual client will show different
controls:
In the first case we are in a NEXTAB configuration without the queue mode. The virtual client will
only show:
Title bar containing station name and identifier
Large call button
Settings
Voicemail
In the second case we have NEXTAB configured with the queue mode. Therefore, the virtual client
will show the elements described shortly and in addition:
Tickets with turn number
Decrement number
Numeric keypad for selecting a non-sequential number
Repeat
Advance the next user on hold
To command the progress of the next waiting customer, simply click on the red button. This button
will change color to green for a few seconds and then return to the service position taking on the red
color.
Previous number
To decrease the number you just need to click on the "Back" button and wait for the color change
described in the progress procedure.
1. Default view with
NEXTAB without
queue mode
1. Call view with
NEXTAB without
queue mode
2. Default view with
NEXTAB in queue
mode
2. Call view with
NEXTAB in queue
mode

Visel NEXTAB User Guide
11
Call the same number
To make a repeat, click the "Recall" button and wait for the color change described in the progress
procedure.
Call a specific number
To call a specific number outside of sequencing, click the "Keyboard" button to open the numeric
keypad:
Dial the number by clicking the buttons of the digits that compose it and to confirm press the green
button. To reset the composition, press the red "X" key, to go back, press the "X" key or the Android
back button again.
Play a voice message
To send a voice message, click the "Message" button and type the text of the message. The locution
will be started by/from the displays in a matter of seconds.

Visel NEXTAB User Guide
12
Troubleshooting
I can't find any devices on Visel Sync
Verify that your PC is connected under the same network as your system and that the NEXTAB
application is active on the device you want to find.
Commands sent by one or more NEXTAB Counters have no
effect on any displays installed
Check that the installed displays are connected to the same network as the PCs running the virtual
client on. Also, check that the IP addresses of installed NEXTABs have been included in the settings
for non-functioning virtual clients.
If other types of problems arise, we recommend that you contact our telephone support.
Visel Italiana Srl
Via Maira snc
04100 Latina (LT)
Phone: [phone]
Email: [e-mail]
Document drawn up on 13/05/2020