Vola 600HE Guide

1
Vola 600HE
Vola 6x6HE
Also, known as
Ignite Pinnacle 600 / Apex 600
Ignite Pinnacle 6x6 / Apex 6x6
Installation and User Instructions
INTEGRATED SUITE INSTRUCTION ARE SEPARATE
AND MUST BE READ IN CONJUNCTION WITH THESE
INSTRUCTIONS BEFORE INSTALLATION STARTS
All instructions must be handed to user for safekeeping
This is not a DIY product and must be installed by a Gas Safe
registered installer
Edition C 06/17
Country(s) of destination - GB/IE

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These Notes Must Be Read Before Installation
The appliance is designed to fit most types of fireplaces with a natural draught flue as
listed in the Installation Requirements.
The appliance must be installed by a competent person in accordance with the Gas
Safety (Installation and Use) Regulations 1998.
A Gas Safety Registered installer must be used for this purpose.
Read all these instructions before any installation takes place and in conjunction with the
appliance on site.
This appliance must be installed in accordance with the rules in force and only used in a
sufficiently ventilated space.
This appliance is factory set and tested for operation on the gas type, and at the
pressure stated on the appliance data plate.
After a new gas appliance (excluding flueless cookers) has been fitted, the Building
Regulations in England and Wales require that the installation must be notified to your
Local Authority.
Your Gas Safe registered engineer needs to do this, failure to register the appliance may
affect your warranty.
Prior to installation, ensure the local distribution conditions (identification of the type of
gas and pressure) and adjustment of the appliance are compatible.
INSTALLATION INSTRUCTIONS

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Stand the carton the right way up, open the box from the top.
Read all the instructions before continuing to unpack or install this appliance.
Remove the bags containing ceramic components such as coals or gravel etc. Remove the cardboard
packing pieces, and any other bags or boxes containing fittings or other parts.
When all loose parts have been removed, the appliance may be unsecured from wooden pallet and
lifted out.
Check that the components supplied correlate with the component checklist below.
If for some reason any of the listed components are missing or damaged do NOT commence with this
installation, in doing so will invalidate your warranty.
Please dispose of all the packaging materials at your local recycling centre.
Qty
Description
1
Firebox and Burner Tray
1
Decorative Trim/Frame (may be in separate carton)
1
Fuel Bed
1
Set of manufacturer’s instructions and warranty card.
4
Fixing Screws
4
Raw Plugs
1
Remote control handset and battery holder pack (for Remote Option)
Mains adaptor (suite and frameless options only)
If using the frameless option to be plastered in or
for use with marble slips including the integrated
steel back panel option, then you must read all
instructions prior to commencing this installation.
OPENING THE APPLIANCE
CONTENT CHECK LIST

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Section
Contents
Page No
1
Important Notes
5
2
Installation requirements
6
3
Appliance Information
7
4
Ventilation
8
5
Site Requirements
8/9
5.1
Pre-Fabricated Flue box
10
6
Debris Space
10
7
Installation of appliance
10
7.1
Preparing the Opening
13
7.2
Fitting the Burner Tray
14
8
Fuel Bed
14
9
Fitting the Outer Frame/ Trim
15
10
Commissioning the Appliance
15
10.1
Spark Failure
16
11
Setting Pressure
16
12
Spillage Monitoring System
16/17
13
Testing for Spillage
17
14
Briefing the Customer
17
15
Servicing
18
17
User Instructions
18/26
17a
Troubleshooting Guide
27/30
18
Cleaning the Coals
31
19
List of Spares & Contact details
32
20
Warranty Details
33
INSTRUCTION CONTENT

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This fire is an Inset Live Fuel Effect Gas Fire providing radiant and convected heat, it is designed to
operate on Natural Gas.
It is the LAW that all gas appliances and fittings are installed by a competent person such as a Gas Safe
Registered fitter and in accordance with the Gas Safety (Installation and Use) Regulations 1998, the
relevant British Standards for Installation, Codes of Practice and in accordance with the manufacturers’
Instructions.
The installation shall also be carried out in accordance with the following regulations:
The Building Regulations issued by the Department of the Environment, the Building Standards
(Scotland) (Consolidation) Regulations issued by the Scottish Development Department.
BS 4543 part2
BS 5440 parts 1&2
BS 5871 part 2
BS 6461 parts 1&2
BS 6891
BS 8303
Failure to comply with these regulations could lead to prosecution and deem the warranty Invalid.
This appliance must be installed in accordance with the rules in force and used only in a sufficiently
ventilated space.
Consult all instructions before installation and use of this appliance.
The appliance must be registered once commissioned with the regulatory governing body.
This appliance is free from any asbestos material. Refractories and coal bed are constructed from
ceramic fibre.
Note - For Republic of Ireland, reference should be made to the relevant standards governing
installation, particularly in regard to flue sizing and ventilation. See IS813, ICP3, IS327 and any other rules
in force.
Section 1: IMPORTANT NOTES

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This appliance MUST NOT be installed into a bathroom or shower room, or where steam may be
present.
An extractor fan must not be fitted in the same room or space as the appliance as this can affect the
safety of the appliance.
The fire has been designed to fit into a fireplace or builders opening (and meeting certain dimensional
requirements), or a suitable flue box complying with the constructional requirements of BS 715.
A natural draught flue system is required, and if previously used for solid fuel or oil burning, the flue and
chimney must be swept prior to appliance installation.
The flue must be checked before installation by using a smoke pellet or similar to ensure proper draw
and that leakage is not evident at any joints. Repair and re-test as necessary before the appliance is
installed.
Any flue box used must be installed onto a suitable non-combustible insulating surface at least 12mm
thick, covering the entire base area of the box.
The flue must have an effective height of at least three metres, as measured from the hearth to the top
of the flue.
Any flue damper plates or restrictors must be removed and no other restriction fitted to the flue.
Where removal is not practical, the restriction must be fixed in the fully open position.
The flue must be connected to only one fireplace, and the flue must not vent more than one appliance.
There must be no opening in the flue apart from the one that the appliance is installed into, and the one
venting the gases into the air. A suitable terminal may be fitted, such as class GC1, as regulations allow.
In accordance with BS1289 part 1, pre-cast flues built with directly plastered faces (front or rear) are not
correctly installed as to ensure proper operation with any type of gas fire.
Depending on the flue construction, on occasions the temperature reached can cause cracking of the
surface plaster through no fault of the appliance.
An air gap or some form of insulation material should be installed to prevent normal flue temperatures
from damaging wall surfaces.
This appliance is suitable for use with a surrounding area or back panel of 150C minimum rating.
Section 2: INSTALLATION REQUIREMENTS

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H.E Landscape
Gas Group
G20 Natural Gas CAT I2H
Inlet Pressure
20 mbar
Max Input (gross)
5.0 / 5.6 (6x6)
Min Input (gross)
2.3 / 3.0 (6x6)
Setting Pressure
20 mbar
Gas Inlet connection
8mm Compression
Overall Height
514 / 674 (6x6)
Overall Width
742
Overall Depth
320
Recess Height
452 / 612 (6x6)
Recess Width
603
Recess Depth
290
Air Vent
N/A*
Remote Valve
TESCO01 RF868-15
Remote Pilot Assembly & Thermocouple
ERTA OXP-PG-82-650
Injector Stereomatic
410
Efficiency V600
79.18% Net class1 71.30% Gross
V6x6
76.97% Net class1 69.31% Gross
NOx
Class 3
Appliance Dimensions
V600 H514 x W742 x D320
V6x6 H674 x W742 x D320
Appliance weight
35kg
*Not normally required might be required following spillage test see section 13
Section 3: APPLIANCE INFORMATION

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This Appliance does not normally require purpose provided ventilation. However, a second appliance
operating within the same room or space must be taken into consideration when assessing ventilation.
When commissioning the appliance spillage is detected, then amongst other problems there may be
insufficient natural ventilation for correct operation of the flue. If spillage is detected with windows
closed, but the appliance does not spill with the windows open, this demonstrates a lack of natural
ventilation.
If spillage is still detected with the windows open, the flue is at fault. Installation of an air brick is the
best solution to lack of ventilation.
Any ventilation fitted must comply with BS 5871 part 2 and BS 5440 part 2.
Air Vents fitted under or within the immediate vicinity of the appliance must not be used as adverse
effects to the operation of the Flame Safety Device (FSD) may occur. Spillage detected during
commissioning is almost always a result of poor flue performance that cannot be corrected by any
amount of ventilation.
For Republic of Ireland ventilation may be required, see IS 813, ICP3, IS 327, and any other rules in force.
The fireplace opening should be inspected and repairs made where necessary.
The dimensional requirements for debris collection space and spigot clearances must be met. See
diagram below.
This appliance requires a natural draught flue system which may be one of the following;
225mm x 225mm (9in x 9in) brick or stone
125mm (5”) Minimum diameter flexible flue liner conforming to BSEN 1856-2
125mm (5”) minimum diameter twin wall flue conforming to BSEN 1856-1: 2009
A minimum of 600mm flue height from the appliance is required before any bend in the flue, no bend
greater than 45° must be used.
The area immediately above the outlet must form a smooth path into the flue.
Any existing draught device situated under the fireplace must be sealed off. The opening area must be
non-combustible, for low height properties such as bungalows a spinning cowl or similar device may be
recommended to help induce the correct pull from the flue.
It is recommended that a tactile barrier should be place on the floor in front of the appliance to stop
the elderly, infirm or Children from direct contact with the hot surfaces of the appliance.
The appliance can only be used in a no hearth application if the installation complies with BS 5871-
2:2005 and appliance is installed so that the height from the base of the fireplace opening to the floor is
no less then 300mm.
Section 4: VENTILATION
Section 5: SITE REQUIREMENTS

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From the appliance to underneath of a Shelf with a depth of 150mm is 350mm add 12.5mm in height for
every 25mm increase to the projection of the shelf depth.
Suite Option
When used in conjunction with a fireplace suite of marble or stone the height of the appliance will need
to be adjusted to match the individual suite specifications, please refer to suite manufactures
instructions and guidelines where applicable, if a custom suite has been produced then please seek the
advice of the installer of the suite for height requirements.
Frameless option
If you are plastering the appliance in then you will need to remove the plaster from the wall around the
fire enough to be able to fix a sheet of master board or non-combustible board over the fire box when
in place to be able to be plastered to a finish ready to be decorated, you can surface fix if you wish to
use non-combustible slips such as granite, stone or marble, around the appliance.
As with all heating appliances, any decorations, soft furnishings, and wall coverings (i.e. flock, blown
vinyl and most wallpaper) positioned too close to the appliance may discolour or scorch. Possible
cracking of the plaster may occur with this type of appliance, combined with the variations of plaster
conditions and thicknesses from property to property, we recommend that a heat proof plaster be
used.
An area of 600mm above plus 300mm on either side and below should be finished with a heat proof
plaster, it may be required to use a heat proof screed under the finish, please see contact details below
of possible suppliers of these goods for your reference.

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The Greener Company Vitcas
Huddersfield Road, Elland, WEST YORKSHIRE HX5 0EE 8 Bonville Road, Brislington, Bristol BS4 5NZ
www.thegreenercompany.com http://www.vitcas.com
Opening
Requirements
MM
A
Width
610-645mm
B
Height
455-470mm
615-630mm (6X6)
C
Depth
340mm minimum
D
From Floor
300-Minimum
D
A
B
C

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These appliances can be fitted to a prefabricated flue system, a chamber to enclose the appliance should be
created with the prefabricated flue placed and sealed at the top of the chamber and construction should be of a
non-combustible material.
If a false chimney breast is required for the appliance to be housed in, this will need to be constructed of a non-
combustible material or any combustible material within 350mm must be clad with a non-combustible board, the
correct clearances to combustible materials (i.e. false chimney breast etc.) must be adhered to.
A flue box may also be used if conforming to the correct clearances, the manufacturer of the prefabricated box’s
instructions for fitting the prefabricated box must be complied with at all times.
Please ensure the firebox of the appliance does not obscure the flue box outlet.
It is important that the sealing requirements of the appliance are met at all times and that the flue box is sealed
to any back or infill panel.
Appliance requires a minimum of 50mm clearance (BS 5771: part 2-11.6) to the flue or any surface behind
the appliance outlet.
In accordance with BS 5871 part 2, minimum debris collection volumes are required behind the installed
appliance.
UNLINED FLUE OR CHIMNEY WHICH HAS BEEN PREVIOUSLY USED FOR A SOLID FUEL OR OIL
BURNING APPLIANCE
Appliance recessed depth + 60mm
Always ensure that the gas supply is isolated before commencing installation of the appliance.
The fireplace opening and environment must be in compliance with specifications laid down in the
appropriate sections of these instructions.
Remove the appliance from its carton as described previously and stand on a dust sheet, place the
coals, ceramics and fixings safely to one side.
IF USING FRAMELESS PLEASE READ INSTRUCTIONS, ADJUSTMENTS MUST
BE MADE TO THIS APPLIANCE
Remove the burner from the assembly by using a hand-held screw driver remove the 2 x Screws at the
top of the glass panel, with the glass door dropped down you can lift the door off its hinges to allow
Section 5.1: PREFABRICATED FLUE BOXES
Section 7: INSTALLATION OF THE APPLIANCE
Section 6: CLEARANCES / DEBRIS SPACE

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ease of access to the fire box and the burner, start by removing the ceramic pads over the burner and
gentle put this to one side to avoid any damage.
Remove the access panel and undo the isolation connection.
Next remove the screws in each corner,

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Next undo the nut connecting the burner to the isolation valve and tray will now lift free of the firebox.
If you are to use with a suite or as a frameless option then the Isolation tap needs to be repositioned.
Burner tray showing standard bracket Burner tray with frameless bracket option
1. Remove bracket and retain the screws
2. Fold the new bracket to the shape shown Fig 1
3. Fit the bracket using the new location holes as below
4. Fit the isolation valve to the bracket
Fig 1

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Before installing the fire, check the flue for correct operation using a smoke pellet, all of the smoke
should be drawn up the flue and exit correctly from the terminal. If problems are found DO NOT fit the
fire until corrective measures have been completed.
The fireplace opening will be required to have a sealing plate fitted (horizontal register plate) and
sealed at the base of the flue with the liner fixed and sealed within it.
Ensure the appliance does not restrict the flow to the flue and a space of no less than 50mm is required
from the top of the appliance prior to the gather of the flue area.
Before running the gas supply into the opening, offer up the fire box to the fireplace to check the fit is
good, ensure that it slides in correctly, the sealing face sits flat and square to the wall and that the base
is level, apply the self-adhesive sealing strips around the edge of the rear of the firebox frame,
approximately 5mm in from the edge.
Mark and drill the fire frame in the relevant 4 points on the wall and place rawplugs in place,
alternatively you can use the tensioning cable fixing kit supplied (see separate fixing instructions with
the kit)
Whilst the opening is ready for installation of the fire, the gas supply can be routed and when in the
correct position can be connected to the isolation tap via the 8mm compression fitting.
Section 7.1: PREPARING THE OPENING
Section 7.2: USING A FLUE LINER
Section 7.1: PREPARING THE OPENING Cont.
Note: Fibre Rawlplugs might be preferred rather than
plastic Rawlplugs as the heat from the fire might affect
their efficiency.

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With the frameless option a power lead needs to be routed through a conduit or sleeved into the
opening and into the fire at the rear, taking care to keep the cable, as shown in the diagram below
insuring that it is lying flat and away from the hot surface of the burner and components.
Frameless options must only use mains power and batteries must NOT be used
•DO NOT install or use the appliance without this seal in place.
•Failure to fit this seal correctly will cause the flue suction to act upon the area under the burner
tray resulting in poor performance, and overheating of this area.
•In no circumstance should you use soft soldered connections to or underneath the burner tray.
•The gas pipe must be suitably protected where it passes through fireplace openings. Any
sleeving should be sealed to the pipe at its end.
•Fit all grommets supplied into inlet options where required. (including non-used openings)

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Prior to the traying being placed in position if being used with a frameless kit then a manual override kit
needs to be fitted.
1. Place the screws into the holes of the key mechanism and fix to the bracket on the remote-
control valve
When fitting the frameless back panel with this installation ensure the keys fit above the panel as
shown in Fig 2
Now you can fit the tray with or without the frameless kit, reverse of the previous instructions on how
to remove the burner tray.
Section 7.3: FITTING THE BURNER TRAY
Fig 1
Fig 2

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The key mechanism will now give you manual control of the remote valve as shown above
The keys have a small movement of approx. 1mm.
The tray may now be placed in to position reversing the removal instructions taking care with all
ceramic parts.
The power supply cord should be connected into the USB socket on the side of the remote-control valve
ensuring the cord is routed away from any hot surfaces and the grommet provided is used to prevent chafing to
the cord when passing through the fire box with the gas inlet pipe
To Increase Flame
Press to Decrease flame
Power
Button

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WHEN FIXING THE GLASS BACK INTO POSITION PLEASE PUT ALL
THE SCREWS IN HALF WAY AND THEN TIGHTEN FULLY INTO PLACE
TO AVOID TWISTING THE FRAME.
With the burner tray fixed in place the sub frame for the frameless can be fitted as shown below, care
must be taken to get this into the correct position as you can see in Fig 3 the bottom area of the
subframe sits level to line up the manual control mechanism and the heat outlet at the top has a clear
area see Fig 4.
Fig 2
Fig 1
Fig 3
Fig 4

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When using the appliance in conjunction with a fireplace suite, you can use either non-combustible slips like
stone granite or marble, or a sirocco metal back panel, please see www.siroccofires.com for further details on
the metal back panel.
Fit the two brackets supplier to each side of the firebox with self-tapping screws supplied the simple lift
the trim into place.
Section 9: FITTING THE DECORATIVE FRAME
Main Firebox
Front fascia panel always ensure that the
fascia is fitted in the correct position as in
correct fitting this may result in the appliance
not working correctly.

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To remove the lining for colour change or replacement, with the tray removed the top place can be
removed by the two brackets in place on either side, then gentle remove the side sections and the back
to fit simply reverse the process.
Section 8: LINING REPLACEMENT