Watershed Innovations HydraPump Smart Operating and maintenance manual

HYDRAPUMP®Smart DUO
INSTRUCTIONAL MANUAL
AUTOMATIC ON-OFF Portable
WATER REMOVAL PUMP With Manual Mode

Table Of Contents
IMPORTANT NOTE! Please read carefully before attempting to assemble, install, operate or
maintain the HydraPump® Smart Duo. Protect yourself and others by observing all the safety
information. Failure to comply with instructions could result in personal injury and or property
damage. Please keep these instructions for future reference.
Introduction Page
Water Happens………………………………………………………………………………………………………………………………………………….01
The HydraPump Smart Duo.…………………………………………………………………………………………………………………………... 01
Arrival And Inspection………………………………………………………………………………………………………………………………….. 01
Safety First
Handling the Pump…………………………………………………………………………………………………………………………………....…... 02
While Pumping…………………………………………………………………………………………………………………………………………………..02
Key Considerations…………………………………………………………………………………………………………………………………………. 03
Setting Up
Installation……………………………………………………………………………………………………………………………………………………...04
Automatic Operation………………………………………………………………………………………………………………………………………..04
Manual Operation…………………………………………………………………………………………………………………………………………….05
Adapter Connections……………………………………………………………………………………………………………………………………….05
Cleaning & Maintenance
Impeller Cleaning…………………………………………………………………………………………………………………………………………….06
Draining for Storage……………………………………………………………………………………………………………………………………….07
Maintenance……………………………………………………………………………………………………………………………………………………. 07
More INformation
Specifications……………………………………………………………………………………………………………………………………………….… 08
Troubleshooting……………………………………………………………………………………………………………………………………………...08
Helpful Information
Liquid Learning Videos ………………………………………………………………………………………………………………………………..... 09
Technical Assistance…………………………………………………………………………………………………………………………………..… 09
Warranty INformation………………………………………………………………………………………………………………………………….. 09

Water Happens
Unexpected water can really put a damper on your day, but the HydraPump® Smart Duo can
help bail you out when jobs require quick, powerful, and a choice of automated pumping or
manual operation:
• For pool covers that periodically fill with water, HydraPump® Smart Duo can be on
standby for incoming water and adjusted to many heights to suit your needs.
• When pools or other water sources overflow, HydraPump® Smart Duo can start
pumping to protect valuable property.
• If local natural water sources like rivers and lakes swell, HydraPump® Smart Duo can
help keep yards and patios drier.
HydraPump® Smart Duo can help move water in these and countless other situations!
The HydraPump®Smart Duo
The HydraPump® Smart Duo with HydraDetect™ technology is designed to efficiently transfer
water from one point to another. Simply attach to the HydraPump® Smart Duo to a standard
garden hose for an out of the box ready-to-go experience. With HydraDetect™ technology, an
electrical sensor attached to the pump, water is detected and the pump is automatically
activated.
Note:
• This pump is meant to be used with clear water.
• The pump is meant to operate independently when sufficientwaterisdetectedorina
manual mode.
• The pump is submersible and can operate underwater.
• This pump is oen used to move large amounts of water from one basin or location to
another.
• Always be cautious when using pumps around water!
Arrival and Inspection
Be sure to examine HydraPump® Smart Duo package contents before use.
Your box should include:
• 1pc. HydraPump® Smart Duo
• 1pc. Outlet from 1 ¼ “ NPT to GHT thread, and an included check valve
• 1pc. Hoisting rope for positioning the pump
• 1pc. Manual packet
There are circumstances where the pump or its parts can become damaged during shipping. If
damaged during shipping, please contact Watershed Innovations customer service.
01

Safety First!
Safety Information
This manual contains information that is very important to read and understand.
Information provided is for safety purposes and to prevent equipment problems.
The following symbols are used to help identify safety issues and their potential impact.
This indicates a potentially hazardous situation, which MAY
result in moderate injury.
This indicates a hazardous situation that could result in
serious injury or death.
General Safety
Alert: Contains Chemicals
This product or its power cord may contain chemicals known
to the state of California to cause cancer and birth defects or
other reproductive harm. Wash hands aer handling.
Carefully Handle the Pump
1. Wear safety equipment, including eye protection, at all times when working with
pumps.
2. Use the pump handle or pump sides when making contact. Donʼt handle the pump by
the power cord or you could damage it and make it unsafe.
3. Always plug the pump into a Ground Fault Circuit Interrupter (GFCI) that has been
properly installed by an electrician.
Take Caution when Pumping
Never pump gasoline or other explosive liquids. Do not operate the pump where flammable or
explosive fumes or gasses are present. This pump should only be used to pump clear water.
This pump has only been evaluated to operate with water. Do not run the pump dry.
Make sure the pump is cool and the power is disconnected before handling to avoid burns.
02

Key Pumping Considerations
1. A 120V AC power source is required for the HydraPump® Smart Duo to operate. It
must be a Ground Fault Circuit Interrupter (GFCI) device connection.
2. The circuit breaker and outlet must be properly grounded before installing this pump.
If you have questions about this, or are unsure, have the electrical circuit checked by
an electrician. The pump must be installed in compliance with all local and national
codes.
3. The pump will automatically detect water greater than an inch of water.
4. Check that the water source and piping are clear of dirt, scale, and sand. Debris will
clog the pump. The pump is meant for clean/clear water.
5. The pump and its piping cannot operate below freezing and should not be operated
in water above 90 degrees Fahrenheit.
6. The pump should not operate without water present for extended periods but if it
does: unplug the pump and check the pump for damage.
03

Setting UP
INstallation and Operation
Installation
1. Attached Hoisting Rope (if desired) - In order to adjust the position of the pump on a
surface like a pool cover the included hoisting rope can be attached to the front loop
of the pump.
2. Connect the adapter - The HydraPump® Smart Duo comes with an outlet adapter for
connection to a garden hose or other piping. Please see the adapter connections
section for more details.
3. Insert the Check Valve (if required) - An optional check valve is included in
application where water is needed to be stopped from coming back into the pump via
the outlet.
4. Ensure a tight seal - When attaching to a garden hose make sure that the garden
hose has a washer present to ensure a watertight seal.
5. Check for kinks - Make sure that the hose or piping does not have kinks.
6. Place upright on a hard, flat surface in the water. Do not set the pump directly on
muddy or sandy surfaces since this could cause the inlet screen to clog or the pump
not to function.
7. Plug in pump - Once the pump has been piped and properly put into position, plug
the pump into a 120V GFCI outlet.
Automatic Operation
To operate the pump in automatic mode turn the front switch to ʻAutoʼmode:
The pump will operate until the water returns to approximately a depth of 1 inch above the
hard surface that the pump is placed on. Once passed below the 1 inch mark HydraDetect™
will allow the pump to continue to pump for an additional 15 seconds. The pump should not
restart until there is at least 1 inch of water present.
04

Manual Operation
To operate the pump in manual mode simply turn the front switch to ʻManualʼand the pump
will begin pumping immediately.
Note: Do not let the pump run without pumping water. This may cause the pump to
stop working .
Adapter Connections
The pump adapter allows for a ¾” Garden Hose Thread (GHT) connection.
Expert TIP:
For improved outlet flow larger hoses or adapters can be attached:
• The entire hose adapter can be unscrewed and a 1¼" NPT pipe or hose can
be directly attached to the pump outlet. When attaching directly to this
please use plumber's tape when attaching NPT threaded connectors for a
better seal.
Note: When removing the larger connections from the adapter be careful not to
damage the remaining threads.
05

Cleaning & Maintenance
Impeller Cleaning
Always disconnect the power source before attempting to
clean the impeller.
1. Unplug the pump.
2. Remove the screws shown in the figure.
3. Remove the cover and carefully clean the impeller of all debris.
4. Before reattaching the cover, carefully reposition the gasket making sure it will not
obstruct the pump openings.
5. Reinstall the cover and replace the screws using caution as to not over-tighten or strip
the screws.
06

Draining For Storage
Aer pumping is complete, disconnect the garden hose or other piping from the pump.
Empty and remove the outlet hoses. Wipe the pump clean and store in a clean and dry place
for next use.
The pump may become hot during operation. Be careful
when working near or touching the pump.
TIP:
Water and electricity do not mix. Make sure to continuously check that the power
connections and cables are not in contact with water. Consult an electrician if you
have any questions or concerns about the electrical circuit or pump operations.
Maintenance
Keep the pump inlet clean and free of all foreign objects. Make sure to inspect the inlet at the
beginning of each use.
Always disconnect the power source before attempting to
clean the impeller.
The motor housing is completely sealed and requires no
regular service. As a result, do not disassemble the motor
housing or alter the power cord since this could result in
serious injury.
07

More Information
Specifications
These are the technical specifications for the HydraPump® Smart Duo:
•¼HP Output Power, Single Phase 120V, 60Hz, 3.4A Max
• Pumping Capacity 1,600GPH Max
• Maximum Head 20
Troubleshooting
PRoblem
Possible Causes
SOlutions
Pump will not start
No Power or cord not connected
Check outlet power or plug
in pump
GFCI tripped
Check wiring
Impeller Blocked/Inlet Clogged
Unplug and remove debris
Sensor not activated
Place pump in always mode
or make sure sensor is
touching water
Thermal Shutdown
Let pump cool down
Pump Starts and stops
Too Frequently
Waters is back flowing from the
outlet hose or pipe
Clean and inspect check
valve on the outlet
Too small a pit opening or
suctioning of the surface the
pump is place on
Place the pump in a wider pit
and make sure it is place on
a hard, flat surface
Pump is very slow or
limited
Inlet clogged
Clean debris from the
exterior of the pump
Restriction in the outlet hose
Check for kinks and
restrictions, shorten the
length if possible
Too much li
Reduce the outlet hose
height to improve the flow
rate
08

Helpful Resources
“Liquid Learning” Video Collection
Our overview videos can get you started with our products quickly. Visit the
“Watershed Innovations” company page on Amazon or capture the QR
code to the le.
For Replacement Parts or Technical Assistance
Contact Watershed Innovations® and provide the following information: your order number,
model, serial number, and a brief description of the problem.
Watershed Innovations®
Email: [e-mail]
Phone: [phone]AM to 5PM (M-F) Eastern
Limited Liability Warranty
For warranty information please go to: https://hydrabarrier.com/pages/warranty
About Watershed Innovations
Watershed Innovations was founded in 2008 with the goal of creating user-friendly
products that protect valuable property and land from water damage. Our flagship product
was born out of necessity when one of our founders struggled with his backyard pool
overflowing during Californiaʼs rainy season. Today, our products can be found throughout the
United States as well as other countries. Our products are used in the homes and yards of
consumers for protection from water damage. Our customers also include construction
companies, agricultural entities, manufacturing facilities, premiere hotels, the military and
other organizations that have large-scale water protection needs.
Copyright © 2022 Watershed Innovations. All rights reserved. Watershed Innovations, the
Watershed Innovations logo, HydraPump, and HydraDetect are trademarks or registered
trademarks of Watershed Innovations. WI-HPD-Man-0622
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