WHISPER KOOL MINI PLATINUM SPLIT VERSION 3 User manual
MINI PLATINUM SPLIT
VERSION 3
OWNER’S MANUAL
The Coolest Thing In Wine Storage
NOTICE: To activate the split system warranty,
the installing certied HVAC/R service tech
must complete the split system warranty
checklist and send back to CellarCool.
Copyright © 2012. WhisperKOOL. All rights reserved.
WhisperKOOL copyrights this manual, the product design, and the design concepts, with all rights reserved. Your rights
with regard to the hardware and manual are subject to the restrictions and limitations imposed by the copyright laws of
the USA. Under copyright laws, this manual may not be copied, reproduced, translated, transmitted, or reduced to any
printed or electronic medium or to any machine-readable form, for any purpose, in whole or in part, without the written
consent of WhisperKOOL.
Every effort has been made to ensure that the information in this manual is accurate. WhisperKOOL is not responsible for
printing or clerical errors.
WhisperKOOL reserves the right to make corrections or improvements to the information provided and to the related
hardware at any time, without notice.
Vinothèque and WhisperKOOL are registered trademarks, and ECE is a trademark of WhisperKOOL. All rights reserved.
Mention of third-party products is for informational purposes only and constitutes neither an endorsement nor a
recommendation. WhisperKOOL assumes no liability with regard to the performance or use of these products.
01.04.2017
We manufacture, test and certify 100% of our wine cooling units in
the USA. By sourcing the best components and closely controlling our
manufacturing processes, we can assure the highest-quality,
lowest defect manufacturing rates in the industry.
Conforms to ANSI/UL Std 427
Certied to CAN/CSA Std C22.2 No. 120
Mini Split
TABLE OF CONTENTS
Introduction ................................................................ 2
Before You Start ............................................................. 3
Receiving & Inspecting the System ........................................... 4
Quick Reference Guide
System................................................................... 5
Display Layout & Unit Specications .......................................... 6
Preparing the Wine Cellar .................................................... 7
Liquid-Measuring Thermostat (Bottle Probe)................................. 10
System Operation .......................................................... 11
Controller Functions........................................................ 13
Troubleshooting Guide ..................................................... 18
Maintenance Schedule ..................................................... 20
Technical Assistance & Accessories .......................................... 21
Installation Terms & Conditions ............................................. 22
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Mail to:
WhisperKOOL
ATTN: Warranty Registration
1738 E. Alpine Avenue
Stockton, CA 95205-2505
USA
Fax to:
209-466-4606
Scan and email to:
INTRODUCTION
Customer Service
Thank you for purchasing a WhisperKOOL cooling system. We strive to provide the highest-quality products and the best
possible customer service. If you have any questions about your system, please call us at 1-800-343-9463 or visit
WhisperKOOL.com.
Using the Manual
This manual is intended to assist in the proper maintenance of the cooling system. In order to ensure the longevity of your
cooling unit, the equipment should be installed as outlined in the technician’s manual. It is also vital to establish a proper care
and maintenance schedule. Please read and review this manual carefully and keep it for future reference.
What is the WhisperKOOL Cooling System?
The WhisperKOOL cooling system is a specialized refrigeration system designed for one purpose only: to maintain the optimal
temperature and humidity levels conducive to the proper storage and aging of ne wines. This system produces minimal in-cellar
noise and has the most lenient exhaust requirements. An exterior housing is required for outdoor condensing unit installations.
How Does the Cooling System Work?
Similar to the air conditioning systems used for homes, the evaporator unit (fan coil unit) and condensing units are installed
in separate locations and are connected by a refrigerant line set. The evaporator portion is commonly installed in the wine
cellar, with the condensing unit is located either outside or in a remote indoor location that is ventilated. An exterior housing is
required for outdoor condensing unit installations.
Temperature Setting
The system is designed to maintain a cellar temperature of 55°F as long as the ambient temperature does not exceed 110°F.
WARRANTY REGISTRATION
In order to activate the warranty of your system, the verication and operational
documentation must be completed by the certied refrigeration technician
installing your system and submitted via mail, fax, or e-mail.
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BEFORE YOU START
1-800-343-9463
1. Inspect all components prior to installation. If damage is found, please contact your distributor or WhisperKOOL Customer
Service at 1-800-343-9463.
2. The evaporator unit and condensing unit each require a dedicated 115V, 20-amp circuit. Use a surge protector with the unit.
Do not use a GFI (ground fault interrupter) line.
3. The evaporator unit and condensing unit require no communication lines unless the system is equipped with a Cold Weather
Start Kit. If the system is equipped with a Cold Weather Start Kit, a low-voltage 18-2 thermostat wire will need to be run
between the evaporator unit (fan coil unit) and the condensing unit.
4. You are REQUIRED to install a drain line to remove condensation from the evaporator unit (fan coil unit).
5. The warranty is not active until a warranty checklist has been received, reviewed, and approved.
6. The system is intended for use in properly designed and constructed wine cellars. Hire a professional wine storage
consultant with a valid contractor’s license to build your wine cellar.
7. WhisperKOOL requires that all split systems be installed by a certified HVAC-R technician only. NATE or equivalent is
recommended.
If you encounter a problem with your WhisperKOOL system, please refer to the Troubleshooting Guide. If you have any further
questions or concerns, or need assistance, please contact WhisperKOOL’s Customer Service at 1-800-343-9463. Please be sure all
testing has been completed prior to contacting Customer Service. Please have your results ready for your representative.
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Documentation bag:
• Mini Split Version 3 owner’s manual
• Mini Split Version 3 technician’s manual
• R-134a split system warranty checklist
Please leave the unit in its original box until you are ready for installation. This will allow you to move the product safely without
damaging it. When you are ready to remove the product from the box, refer to the installation instructions.
TIP: Save your box and all packaging materials. They provide the only safe means of transporting/shipping the unit.
(1) Platinum Mini Split evaporator unit (fan coil unit)
Condensing Unit Box:
(1) Condensing unit
RECEIVING & INSPECTING THE SYSTEM
Evaporator Unit (Fan Coil Unit) Box:
Upon receiving your WhisperKOOL unit:
• Use caution when lifting and check package for damage.
• Lift only at the designated hand-hold locations on the shipping container, or fully support the unit from underneath. A
shipment may include one or more boxes containing accessories.
• Before opening the container, inspect the packaging for any obvious signs of damage or mishandling.
• Write any discrepancy or visual damage on the bill of lading before signing.
• Allow the condensing unit to sit for 24 hours prior to start-up. The condensing unit can be placed in the installation
location, piped and evacuated during this time.
Note: WhisperKOOL units are manufactured in the USA and tested prior to shipment.
• Review the packing slip to verify contents
• Check the model number to ensure it is correct.
• Check that all factory options ordered are listed.
If any items listed on the packing slip do not match your order information,
contact WhisperKOOL Customer Service immediately.
Check all shipped boxes for the following contents:
Evaporator installation hardware bag:
• (2) ½” x ½”nylon barbed tting
• (1) ½” barbed tee
• (1) Double-D strain relief
• (4) ¾” adhesive cable tie mounts
• (2) Small cable ties
• (4) #8 x 1¾” hex-head screws
KDT Plus hardware bag:
• (1) ⁄” OD grommet
• (2) ½” nylon hole plug
• (4) #6 x 1” Phillips zinc Type A screw
• (4) 8-10 x ⁄” blue plastic screw anchor
Accessory kit bag:
• Retractable bottle probe
• KDT Plus display cable (50 feet)
• KDT Plus wall mount bracket assembly
• KDT Plus ush mount bracket assembly
• KDT Plus display assembly
• Flush mount template
• Evaporator installation hardware bag
• KDT Plus hardware bag
Condensing unit accessory kit:
• (1) Filter drier
• (1) Sight glass
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QUICK REFERENCE GUIDE
Front / Side View
Rear / Side View
Filter grille
Evaporator unit (fan coil unit)
INSIDE CELLAR (Option 2)
THROUGH THE WALL
(Option 1)
Knockout for wiring
Line set knockout
Knockout for drain line
Knockout for wiring
Mounting keyholes (4)
Line set knockout
Knockout for drain line
REAR VIEW
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DISPLAY LAYOUT
PLATINUM MINI SPECIFICATIONS
Model Mini Evaporator Unit
(Fan Coil Unit)
Mini Condenser
(Air-Cooled Condensing Unit)
Cellar Size (cu. ft.) 500
Dimensions 20”w x 10.5”h x 13”d 11.5”w x 8.9”h x 16”d
BTUh with 90°F air enter-
ing the condenser coil. 1730
CFM 99 190
Refrigerant R-134a
Condensing Unit HP 1/6
Voltage Rating 115V (15-amp dedicated circuit required)
Weight (lbs) 25 38.8
AMPS (Starting/Running) 2/1 13.8/3.44
dBA 51 65
Line Set Suction line ⁄” OD; liquid line ¼” OD
Drain Line ½” ID clear plastic tubing (not included)
Installation
Evaporator unit (fan coil unit) is installed in the cellar. The condensing unit is installed up to
100 line feet away and in accordance with the installation specications found in the
technician’s manual.
Thermostat Digital display
Temp. Delta 55°F temperature dierential
(maintains proper cellar temperature when exhaust environment does not exceed 110°F)
Warranty 2 years (parts and labor)
Compressor is on
Fan is on
Anti-Frost Cycle
running
Alarm is present
°
F
°
F
View/Change Set Point
Enter User Menu
Unlock Button
(hold for 1 sec)
Scroll Button
Change Set Point
55°F
Power On/O
(hold for 5 sec)
Scroll Button
Change Set Point
Return to Previous
Menu
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PREPARING THE WINE CELLAR
The performance and life of your system is contingent upon the steps you take in preparing the wine cellar. Improp-
erly preparing your enclosure or incorrectly installing your unit may cause unit failure, leaking of condensation, and
other negative side eects.
It is highly recommended that you obtain the assistance of a wine storage professional.
Wine storage professionals work with licensed contractors, refrigeration technicians, and racking companies to build
well-insulated, beautiful, and protective wine cellars. WhisperKOOL has put together some useful tips to assist in the
installation process. Our recommendations are meant to act as a guide in the process of building a proper enclosure.
Your intended location may have specic needs which we do not address.
Wall & Ceiling Framing
Build wine cellar walls using standard 2x4 or 2x6 boards and ceiling joists without violating local or state codes in
your area. As a general rule, the thicker the walls and the higher the insulation value, the more consistent your cellar
temperature will be.
Insulation
Insulation is REQUIRED in order to properly use WhisperKOOL products. It is vital that all walls and ceilings be
insulated to keep the cellar temperature as consistent as possible during the summer and winter months. Standard
berglass or rigid foam insulation is normally used in cellar construction; in some cases, “blown-in” insulation is used.
The R-value, or quality of insulation, is determined by the rate at which heat passes through the insulation. The
higher the R-value, the more resistant the insulation is to conducting heat, and the more consistent your wine cellar’s
temperature will be. Using higher R-values in insulation will lower your operating costs and WhisperKOOL unit run
time. (R-13 is the recommended minimum; R-19 is preferred for interior cellar walls, and R-30 for ceilings and exterior
walls.)
Vapor Barrier
Water vapor creates its own pressure, separate from the ambient air pressure, and will intrude into colder/drier
areas. A vapor barrier is REQUIRED in order to prevent the intrusion of water vapor and maintain the correct cellar
temperature and humidity. It is recommended that 6-millimeter plastic sheeting be applied to the warm side of the
cellar walls. The vapor barrier must also be applied to the outside walls and ceiling. If it is impossible to reach the
outside, then the plastic must be applied from within the cellar. The most common method is to wrap the entire
interior, leaving the plastic loose in the stud cavity so the insulation can be placed between each stud. All of the walls
and ceiling must be wrapped in plastic for a complete vapor barrier.
In areas of high humidity, such as Southern and Gulf States, the vapor barrier will prevent inltration of warm moist
air. The moist air can cause mold to form, and standing water in drain pans promote microbial and fungal growth that
cause unpleasant odors and indoor air quality problems. If mold is found, remove it immediately and sanitize that
portion of the unit.
Note: High humidity signicantly increases the heat load on the cooling system.
Any break in the vapor barriers (cut, nail hole, over-lapping, etc.) will cause a moisture leak and must be sealed. The
electric conduit is a “duct” for vapor to travel in. The conduit should be caulked and sealed on the warm air end.
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Unobstructed Airow
Unobstructed airflow to and from the system is critical for the evaporator unit (fan coil unit) and condensing units overall
performance and lifespan. A minimum of 3 feet of clearance (5 feet is ideal) on all sides is crucial. The air the fans blow
needs to circulate and either dissipate or absorb heat from the space. The more air to exchange, the more efficient the system will
operate.
Note: Avoid attempting to camouflage the unit. This will restrict airflow and thus the systems ability to work efficiently.
Mounting the Evaporator Unit (Fan Coil Unit)
The evaporator unit (fan coil unit) must be mounted within 18“ of the top of the room in order to achieve sucient cooling.
As the room cools down, the warm air will rise to the ceiling. Mounting the unit high in the room will create a consistently
cool environment by capturing the warm air and replacing it with cool air. Mounting the unit low in the room will result in a
temperature variation in the room due to the unit’s inability to draw warm air from the ceiling of the cellar to the unit itself, and
cold air settling to the oor.
Door and Door Seal
An exterior grade (1¾”) door must be installed as a cellar door.
It is essential that weather stripping is attached to all 4 sides of
the doorjamb. A bottom “sweep”or threshold is also required.
The door must have a very good vapor seal to prevent warmer
moist air from leaking into the cellar. One of the most common
problems with cooling systems running continually is due to
the door not sealing properly. In cases where glass doors
are used and the room size is close to the recommended
system size, the next larger size WhisperKOOL system
should be used. This will compensate for the insulation loss
due to the lower insulating rating of glass.
Wine Cellar
Keep Clear
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Ambient Temperature Factor
The cooling system has the ability to cool a wine cellar eciently to 55°F as long as the ambient temperature of the
area that it is exhausting to does not exceed 110°F. Therefore, you want to exhaust the condensing unit in a space which will not
exceed 110°F. Otherwise the system will not have the capacity to keep the wine at a desirable 55°F.
Ventilation
The necessity of dissipating heat away from the condensing unit is critical to the unit’s performance and cannot be overstated. As
the system operates and cools, a greater amount of heat is generated on the condensing side of the system. Adequate ventilation
is required in order to dissipate heat away from the condensing unit. If ventilation is inadequate, the exhaust will heat up the area
or room and adversely aect the system’s ability to cool. In some cases, it may be advisable to install a vent fan to dissipate heat
within the exhaust area on the condensing side of the system. However, you must have a fresh air inlet as well.
Note: If you are unsure about having adequate ventilation in your install location, please
WARNING! Allowing your system to operate in high ambient temperatures for
extended periods of time will greatly decrease the life of your system and void
your warranty. The cooler the temperature of the air entering the condenser coil,
the more cooling capacity the system has. The less heat gain through the common
wall, the less the electricity consumption.
BACK - EXHAUST SIDE
FRONT - WINE CELLAR
Exterior cellar wall
Evaporator unit (fan coil unit)
Condensing unit
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LIQUIDMEASURING THERMOSTAT SYSTEM BOTTLE PROBE
WhisperKOOL cooling units come with a liquid-temperature-measuring thermostat. The self-calibrating probe con-
tains a sensor chip, which communicates back and forth with the thermostat. This results in a consistent temperature
setting and accuracy. Wine should be kept at a very precise, controlled temperature and humidity. By measuring the
liquid temperature rather than air, the unit will operate 75–80% of the time.
Setting up the Bottle Probe:
1. Locate an empty wine bottle.
2. Fill it 75% full with room-temperature tap water.
3. Place bottle probe securely into bottle as seen in Figure 1.
4. Place bottle off to the side of the unit in your wine cellar, with the probe level.
5. To ensure a consistent temperature, place bottle probe approximately three
(3) feet away from the air output and not in the flow of the air.
It is recommended that the bottle be placed in a central location of your
wine cellar. Avoid pulling too much on the probe cord. It may become
disconnected resulting in limited functionality of the unit.
Note: The thermostat can be set between 55–70°F.
Remember: The unit operates based on the temperature of the water.
Do not be misled by thermostats reading air temperature. The air temperature
in the cellar will be cooler than the liquid temperature of the wine while it is
reaching the optimum balanced temperature.
Figure 1
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SYSTEM OPERATION
Initial Start-Up
When the unit is plugged in and power is sent to the
controller, a beep will sound, conrming that the control-
ler is getting power. All LEDs on the display will blink three
times. Three dashes will then appear on the screen. All display
LEDs will then blink three times. Once the controller has gone
through the initial startup process, and all LEDs have cycled,
the home screen will be displayed.
Set Point
The set point is preset at the factory to 55°F. It can be adjusted
by the customer between 55–70°F in one-degree increments.
Indoor Fan Operation
The indoor fan will run when the controller is calling for cooling
and turn o once the cooling cycle has ended. During the
cooling cycle, the system will remove some relative humidity
from the cellar. Some of the humidity that was removed can
be reintroduced into the cellar by adjusting the“fan on”and
“fan o” functions. (The cooling system is not equipped with a
humidier and does not add humidity.)
The FOF cycle should be shortened rst. This will reduce the
amount of time that the fan remains o following a cooling
cycle. When the unit has completed a cooling cycle, the
compressor and the condenser fan will turn o, but the
indoor fan will continue to run for whatever length of time the
customer has set. The Fon function may then be lengthened to
allow the fan to run longer and reintroduce moisture from the
evaporator coil back into the wine cellar.
For more information about fan settings, refer to the User
Menu on page 16.
Anti-Short Cycle
The Anti-Short Cycle ensures that the unit will remain o for a
period of ve minutes after the unit has reached the set point.
This allows the pressure in the refrigeration system to equalize
prior to starting the compressor.
Once the solenoid relay is de-energized, the controller must
wait ve minutes before reenergizing the relay. This prevents
the compressor from repeatedly turning o and on. If the unit
is calling for cooling during this time, the compressor icon will
blink, indicating that cooling is needed but the controller is
waiting for the Anti-Short Cycle delay.
Anti-Frost Cycle
When the evaporator probe senses a temperature of 26°F for
a duration of one minute, an Anti-Frost Cycle will be initiated.
This will shut down the compressor, allowing the evaporator
fan to run and melt any frost accumulation on the coil. While
the Anti-Frost Cycle is running, “dEF” will be displayed on the
screen. The compressor will remain o until the evaporator coil
reaches 40°F, or for a maximum of one hour. The unit will then
return to normal operation.
Operation in Low Ambient Temperatures
If the condensing unit is installed outdoors (where it will be
exposed to low ambient temperatures), the condenser fan will
cycle on and o. The purpose of the fan cycling is to maintain
the system’s high side pressure, which will ensure an adequate
refrigeration process.
Digital Display
The display is designed to give the user the ability to adjust
the set point, Fon/FOF parameters, and other settings. (See
User Menu on page 16 for more details.) The bottle probe
temperature is displayed by default.“dEF”will be displayed
during an Anti-Frost Cycle. The bottle probe and evaporator
probe temperatures can be accessed by pushing the SET
button and scrolling through “Pb1” (bottle probe) and “Pb2”
(evaporator probe). The light button may be used as an unlock
button.
Safety Features
In the event of a faulty bottle probe, the compressor will cycle
o for 10 minutes and on for 40 minutes. “E1” will be displayed
on the screen.
Alarms
See “Alarm Codes”in the Controller Functions chart.
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Compressor is on
Fan is on
Anti-Frost Cycle running
Alarm is present
°
F
°
F
View/Change Set Point
Enter User Menu
(hold for 3 sec)
Unlock Button
(hold for 1 sec)
Scroll Button
Change Set Point
55°F
Power On/O
Scroll Button
Change Set Point
Return to Previous
Menu
DISPLAY LAYOUT
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Button Normal Functions
INITIAL STARTUP When the unit is plugged in and power is sent to the controller, a beep will sound, conrming
that the controller is getting power. All LEDs on the display will blink three times. Three dashes
will then appear on the screen. All display LEDs will then blink three times. Once the controller
has gone through the initial startup process, and all LEDs have cycled, the home screen will be
displayed.
UNLOCKING THE
DISPLAY
Press and hold any button for one second to unlock the display. (A white LED will appear in the
top left corner of the button being pressed.) A beep will sound, signifying that the
display is unlocked. NOTE: The display must be unlocked before any button functions become
available.
ON/OFF To turn the unit ON, press and hold the ON/OFF button until the red LED turns OFF.
To turn the unit OFF, press and hold the ON/OFF button until the red LED turns ON.
UP/DOWN The up and down arrows are used to navigate through menus and adjust parameters such as
set point, Fon/FOF, etc.
SET • To change the set point, press the SET button. When “SEt” is displayed on the screen, press
the SET button once more. Use the UP and DOWN ARROW buttons in order to change the
value until the desired set point is reached.
• The SET button allows you to view the set point, evaporator temperature, bottle tempera-
ture, alarms, and the hidden menu.
• Press the SET button once.“SEt” will be displayed. Press the UP or DOWN ARROW buttons
to scroll through ALr, Pb1, or Pb2.
Set Set point
Alr Alarm folder
Pb1 Liquid (bottle probe) temperature
Pb2 Evaporator coil temperature
• Press the SET button again to view any of these values.
• Hold the SET button for approximately 5 seconds to enter the User Menu. (More informa-
tion about the User Menu is available on page 16.)
• Other parameters in the User Menu which are not available for adjustment include: idF,
rEL, and LAn.
ESC
This button conrms changes made to parameters such as the set point and returns you to
the previous menu.
LIGHT The light function is not in use. However, this button can still be used to unlock the display.
55°F
55°F
55°F
55°F
55°F
55°F
CONTROLLER FUNCTIONS
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NOTES
Icon Meaning
SNOWFLAKE Blinking: The unit is calling for cooling, but must wait ve minutes before restarting the com-
pressor. This ve-minute delay serves as an Anti-Short Cycle for the compressor’s
protection.
Constant: The unit is in cooling mode and the condensing unit is running.
DRIPPING SNOWFLAKE The unit is undergoing an Anti-Frost Cycle. See System Operation page for further details.
FAN The evaporator fan is running.
ALARM The alarm icon is shown when the unit encounters an issue that needs attention. Alarm codes
are explained on the following page. All temperature-related alarms are blocked for the rst
10 hours after the unit is plugged in to allow the system to stabilize and acclimate to the new
environment.
ICON GLOSSARY
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Code Cause Solution
The following alarm codes will be displayed on the screen along with the alarm icon.
E1
Bottle probe is not connected Attach bottle probe to circular connector (see instructions on page 10 of the
technician’s manual)
Faulty bottle probe connection Locate faulty bottle probe connection by inspecting all wiring connections
between the bottle probe and the circuit board. The two-pin connector for the
bottle probe should be connected to the CPB/PB1 terminal on the circuit board.
If it is not connected, plug it in. If a faulty connection has been identied, correct
the issue or contact customer service for further assistance.
NOTE: The E1 code will not appear in the alarms menu. It will be permanently
displayed on the screen.
Defective bottle probe Replace the bottle probe
E2
Faulty evaporator probe
connection
Locate faulty evaporator probe connection by inspecting evaporator probe wire.
The two-pin connector for the evaporator probe should be connected to the
CPB/PB2 terminal on the circuit board. If it is not connected, plug it in.
Defective evaporator probe Replace the evaporator probe
E7
No communication between
keypad and circuit board for 60
seconds
Verify that the display cable is connected to the keypad and the circuit board and
is not damaged, frayed, or kinked. If problem persists, contact Customer Service
for troubleshooting information.
The following alarm codes will not be displayed on the home screen. However, the alarm icon
will be displayed in the event of an alarm. The alarms can be viewed in the Set Menu’s ALr folder.
EA
Unit is not draining properly 1. Check to see that the unit is level; if not, level it
2. Verify that the drain line is not clogged; if so, clear obstruction
3. Ensure that the condensate pump is operating
NOTE: If the drain line is obstructed or the pump fails for some reason, and the
water level in the drip tray gets too high, the unit will not operate until the water
in the internal drip tray drops back below the proper level.
AH1
The bottle probe is sensing a
temperature that is 8°F above the
set point
1. Allow time for the wine to reach the desired temperature
2. Ensure that the cellar is sealed properly
3. Verify that the bottle probe is calibrated correctly (refer to the User Menu on
the following page)
4. Verify that the unit is sized correctly for the cellar
AL1
The bottle probe is sensing a
temperature that is 8°F below the
set point
1. Make sure the unit is not in cooling mode (the snowake icon will not be
illuminated)
2. Add heat to the room until the wine reaches the desired temp
3. Verify that the bottle probe is calibrated correctly (refer to the User Menu on
the following page)
Ad2
The Anti-Frost Cycle ended on
time-out
1. Check the evaporator coil for ice buildup. Unplug the unit and allow the coil to
thaw before restarting.
2. Make sure the room to which the unit is exhausting is not below 60°F
3. If the unit repeatedly goes into Anti-Frost Cycles (one per minute), call
Customer Service for more troubleshooting information
ALARM CODES
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The User Menu is accessed by pressing and holding the SET button for 3 seconds. Use the UP and DOWN ARROW
buttons to navigate to desired parameters. Press the SET button again to view these parameters. Press the UP and
DOWN ARROW buttons to adjust a parameter.
The following parameters are available in the menu:
Parameter Description
Fdc - humidity enhancement This parameter is measured in minutes, and is preset at the
factory to 1. An increase in this parameter will increase the humidity
enhancement of your cellar. This parameter should not be adjusted
to zero. Adjustments should be made in increments of 5, with a
maximum of 15 and a minimum of 1. After making any adjustments
to humidity enhancement, you should wait a minimum of 3 days
before making any additional adjustments. This will allow sucient
time for the cellar to acclimate to the new setting.
FOF - “fan o” This setting controls how long the fan stays o after the set point
has been reached. It is preset to 15 minutes. This setting should
not be adjusted, as most properly constructed wine cellars retain
an ample amount of humidity during the “fan o” cycle. If, however,
you wish to decrease the duration of the “fan o” cycle (in order to
increase the wine cellar’s relative humidity), you can adjust this
setting in the User Menu.
Fon - “fan on” The“fan on”time is preset to zero minutes. This keeps the relative
humidity of the wine cellar at a stable level. If, however, you wish
to raise the relative humidity of your wine cellar, you can increase
the duration of the“fan on”cycle in increments of ve (5, 10, or 15
minutes). After making any adjustment to the“fan on”cycle, you
should wait a minimum of 3 days before making any additional
adjustments. This will allow sucient time for the cellar to acclimate
to the new setting.
CA1 - bottle probe (Pb1) calibration CA1 - bottle probe (Pb1) calibration: You may use this parameter
to calibrate the bottle probe to a known temperature. This param-
eter can be adjusted between -12°F and 12°F. For example, if the
bottle probe temperature is 58°F, and the known temperature is
55°F, you can set the CA1 parameter to -3°F to match the known
temperature.
PA2 - installer menu This menu is only accessible using a password and is not available
for adjustment.
USER MENU
www.whisperkool.com | Page 17
Mini Split
NOTES
Page 18 | 1-800-343-9463 MSP 090517
TROUBLESHOOTING GUIDE
Unit has ice forming on the evaporator unit (fan coil unit)
Possible cause Solution
Evaporator lter or coil is dirty Remove the lter and wash it, then clean the coil with a vacuum.
If coil is very dirty, use a spray bottle with a small amount of liquid
dish detergent or coil cleaner. Spray coil, let set for ve minutes, then
ush with fresh water.
There is something blocking the supply and/or return air Remove blockage
The evaporator fan is not turning on Call a service tech to troubleshoot
The evaporator unit (fan coil unit) has not gone through its Anti-
Frost sequence yet
Check the coil for surface ice. Melt with blow drier until coil is warm
to the touch. Soak up water with a towel.
If evaporator unit (fan coil unit) continues to ice Observe ice formation pattern. If only part way up the coil face, the
system could be low on refrigerant. If all the way up, the coil may be
dirty or airow is blocked.
Unit does not run/power up
Possible cause Solution
Evaporator Unit (Fan Coil Unit) is not plugged in Make sure the unit is plugged into an outlet
Power switch not on Turn unit on by pressing the power button on the control
Line voltage rating is incorrect for the system Check line voltage to make sure it is 110V-120V
Bottle at set point Lower set point
Thermostat not calling for cooling Lower set point
Faulty thermostat or wiring Call Customer Service at 1-800-343-9463
Cellar temperature is too warm
Possible cause Solution
The temperature of the room to which the condensing unit
exhausts exceeds 110°F Intake temperature must drop below 110°F
The system is undersized for the cellar Order correct size system
There is something blocking the supply and/or return air on the
evaporator unit (fan coil unit) or the condensing unit Remove air ow obstruction
Evaporator Unit (Fan Coil Unit) is mounted too low in the cellar Relocate unit so the distance from the ceiling and top of the unit is
no more than 18”
One or more of the fans is not turning on Please contact the installing technician to troubleshoot
Compressor is not turning on Please contact the installing technician to troubleshoot
Compressor keeps cycling on overload Make sure all fans are working and there is no airow obstruction
Poor seal around door or other areas requiring a seal (around the
unit, wall joints, etc.)
Make sure there are no air gaps around the door. If door seal is
damaged, replace it.
Controller set too high Lower the set point
Evaporator coil is frosted or iced up Observe ice formation pattern. If only part way up the coil face,
evaporator unit (fan coil unit) could be low on refrigerant. If so, con-
tact your installing technician to assist with troubleshooting.
System runs constantly
Possible cause Solution
Leaky door seal or poorly insulated cellar Fix leaky door seal and insulate cellar in accordance with this manual
(page 8).
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