Wildfire CERALIS User manual

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USER INSTRUCTIONS
INSTALLATION INSTRUCTIONS
SERVICE INSTRUCTIONS
It is a regulaon that these instrucons be handed to the customer aer installaon is complete. It is
also the responsibility of the installaon engineer to ensure that the customer is able to fully operate
the appliance and is aware of any cleaning or maintenance requirements.
CERALIS GAS FIRE
CERALIS XE GAS FIRE
Model numbers: F-011XX1 Manual Control for use on Natural Gas (G20) at a supply pressure of 20 mbar in GB / I.E.
Model numbers: F-011XX2 Slide Control for use on Natural Gas (G20) at a supply pressure of 20 mbar in GB / I.E.
(XX denotes Fuel Bed Type & Trim Type)
P-XX1500 ISSUE7
This product is not suitable for primary heang purposes.

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2
CONTENTS
Regulatory Informaon and Installaon Requirements …………………………... 3
Installaon Requirements (connued) ………………………………………………….. 4
Sing the Appliance ……………………………………………………………………………… 5
Fixing the Appliance ...………………………………………………………………………...… 7
Connecng the Appliance to the Gas Supply ……………………………………….. 8
Checking Operaon of Appliance ………………………………………………………… 8
Compleng the Installaon …………………………………………………………………… 9
Appliance Technical Informaon ………………………………………………………… 10
Cleaning Instrucons ……………………………………………………………………….. 10
Service Instrucons ……….……………………………………………………………….. 11
User Instrucons ……………………………………………………………………………….. 13
Coal Layout Instrucons ……………………………………………………………………….. 14
Pebble Layout Instrucons …………….………………………………………….. 17
Product Fiche ………………………………………………………………………………………… 20
Spare Parts List ……………………………………………………………………………….. 21
Manufacturer’s Contact Details ………………………………………………………… 23

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3
REGULATORY INFORMATION AND INSTALLATION REQUIREMENTS
THE FOLLOWING MUST BE NOTED PRIOR TO THE INSTALLATION OF THIS APPLIANCE.
This gas appliance MUST be installed by a GAS SAFE registered installer by law. It must be installed in
accordance to these installaon instrucons and the GAS SAFETY (Installaon & Use) REGULATIONS 1998 as
amended. Non compliance of this law may lead to prosecuon and it is in the interest of you and your
family that this condion is observed.
The installaon of this appliance must be in accordance with the relevant parts of the LOCAL AND
NATIONAL BUILDING REGULATIONS as issued by the Department of the Environment or BUILDING
STANDARD (Scotland Consolidaon) REGULATIONS issued by the Scosh Development Department and
the following relevant Brish Standards:
BS5871 Part 2 Installaon of Inset Live Fuel Effect Gas Fires
BS5440 Parts 1 & 2 Installaon of Flues and Venlaon
BS6891 Installaon of Gas Pipe-work
BS6461 Part 1 Installaon of Chimneys and Flues
BS1251 Open Fireplace Components
BS715/BS EN 1856-2 Metal Flue Pipes for Gas Appliances
BS EN 1858 / BS1289 Chimneys Components & Concrete Flue Blocks
IS813:1996 Domesc Gas Installaon (Republic of Ireland)
Prior to installaon ensure that the gas supply is compable with the appliance, this appliance must only be
used on natural gas at a supply pressure of 20 mbar as marked on the data plate on the appliance and the
carton.
This appliance is only to be installed into a builder opening which must be constructed of non-combusble
materials confirming to BS1251 or a suitable flue-box complying with the requirements of BS715/BS EN
1856-2.
If the product is being installed into a builders opening the chimney must be at least 3 metres in height and
should be swept before installaon if it has been used for the burning of solid fuel (e.g. coal or wood). The
chimney must only serve as a flue-way to this appliance and must have no openings to any other room. The
opening should be inspected and any exposed brickwork should be repaired where necessary. The chair-
brick (if applicable) should be removed unless the minimum depth of the fireplace exceeds 175mm. If the
depth is less than 175mm then the chair brick MUST be removed.
If the product is being installed into a fabricated Flue-box it must be installed onto a non-combusble
surface with a thickness of at least 12mm.
This fireplace is also suitable for installaon into precast flue fireplaces which comply to the requirements
of BS EN1858/ BS1289. If the appliance is being installed into a concrete precast flue manufactured in
accordance with BS1289:1975 the flue duct area is less than 13,000mm2 in accordance with BS5440 part 1.
In this type of installaon no other flue restrictors (ie XE kit restrictors) can be used.
It is important to note that pre-cast flue systems should be constructed with an air gap or some form of
insulaon material between the flue block and the plastered face; pre-cast flue systems with a plastered
face directly in contact with the flue block are not correctly installed and installaon of this appliance into
such a flue system may result in the plaster cracking above the appliance. Flue-way must be through a Class
I (7” or 175mm diameter) or Class II (5” or 125mm diameter) flue of at least three meters in height.
The flue should be checked for draw using a smoke bomb or similar, if there is a definite draw then the
installaon of the appliance can proceed.
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4
No purpose made venlaon is normally required for this appliance when installed in G.B. If the appliance is
being installed in I.E then refer to I.S 813:1996 (Domesc Gas Installaon—Naonal Standards Authority of
Ireland). Venlaon areas (if applicable) should be checked periodically to ensure there is no obstrucon,
even though none is normally required for this appliance.
IMPORTANT NOTE: If the appliance being installed is an XE model then the XE restrictor supplied in the XE
FITTING PACK should be fied (Ensure the restrictor being fied states the model number F-011XXX). It is
mandatory that when fing the XE restrictor, that baffle fied during manufacture is first removed and the
XE CANOPY also must be fied. When installing the XE restrictor onto an appliance where the flue is 7” (or
9” brick chimney) and of a minimum height of at least 5 metres, the addional restrictor (supplied in the XE
pack also) can also be fied for addional efficiency.
It is mandatory that the safe clearance of products be checked by performing a smoke match test as
described on the product data label.
SPILLAGE TEST: To check for sasfactory clearance of products of combuson, close all doors and windows
and leave the appliance burning on HIGH for five minutes. Insert a lit smoke match just into the top of the
fire opening and move it le and right, all the smoke must be drawn into the flue. If spillage occurs allow a
further 5 minutes and repeat the test. If spillage sll occurs turn off the appliance and seek expert advise to
expert advice. If an extractor fan is situated in the room the spillage test should be repeated with the fan
running. If there is a connecng room with an extractor fan the test should be repeated with all the doors to
that room open and the extractor fan running. If the appliance spills with the restrictor fied then the
restrictor should be removed and the spillage test repeated. If the spillage test connues to fail expert advise
should be sought and addional venlaon may have to be provided.
This appliance must only be installed on to a suitable hearth with a minimum thickness of 12mm. The
appliance must not be installed directly onto carpet of other combusble floor materials. The fireplace
surround (back-panel) must have a temperature rang of at least 150oC.
Do not place so wall coverings (i.e. embossed papers etc,) furniture or other combusble items too close to
the fires as they may discolour or scorch.
Do not place or throw rubbish or otherwise on the fuel-bed.
Do not place any combusble materials or flooring (i.e. carpets etc,) on any part of the hearth.
WARNING: This appliance has a naked flame and as with all heang appliances a fireguard should be used
for the protecon of children, the elderly and infirm. The fireguard should conform to BS8423 : 2002
(Fireguards or use with Gas Heang Appliances).
Important Note: It is quite normal for a flame effect gas appliance to experience a small amount of soot or
staining to some parts of the fuel effect components. If this becomes excessive it may because the fuel bed
is not fied correctly—this should be checked according to these installaon instrucons prior to
contacng a service engineer.
It is very important that you arrange for a GAS SAFE registered engineer to service your appliance every year
– during this service the engineer will remove the appliance and check for debris, check the operaon of the
flue and check the operaon of the appliance. This is important for you and your families safety.
NEVER place any rubbish or otherwise onto the fire—this will affect the way the product operates and may
affect the warranty of the product.
NEVER place more ceramic components onto the fuel bed than specified in the instrucons.
NEVER touch the ceramics when the appliance has recently been switched off—these components retain
heat and may cause burns. Leave the appliance to sufficiently cool prior to any contact of the ceramics.

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5
SITING THE APPLIANCE
Fireplace Opening
The fireplace opening must be between 405mm and 450mm wide and between 555mm and 570mm high. If
the opening intended for the appliance is in excess of these dimensions then a suitable surround must be
constructed of non-combusble material to produce an opening within this range of dimensions.
A flat face of a minimum 470mm wide and 590mm high must be provided around the fireplace opening to ensure a
good seal is formed. In addion it is important to ensure that the base of the fireplace opening is flat and level with
the hearth surface to ensure a secure and aligned installaon of the appliance.
The minimum hearth dimensions are shown in the diagram above. The upper surface of the hearth must be a
minimum of 50mm above the floor and must protrude a minimum distance of 300mm out from the fireplace
opening. (It is important to note that should a spacer of any kind be used to bring the appliance out of the fireplace,
then the 300mm dimension must be taken from the most forward surface of this spacer.
Installaon into a Brick Chimney
When the appliance is being installed into a brick chimney there must be sufficient depth behind the appliance to
accommodate any falling debris. This debris collecon void should be capable of accommodang up to twelve (12)
litres of volumetric space.
Installaon into a Prefabricated Twin Wall Metal Flue Box
This appliance can be installed into a prefabricated metal twin wall flue box providing it complies to the requirements
of BS715 / BS EN 1856-2. The box must have an insulated flue with a minimum diameter of 125mm (5”) diameter and
a minimum effecve overall height of 3 metres.
The top outer face of the flue box should be insulated to prevent heat loss with a layer of mineral wool insulaon or
similar. The metal flue box must stand on a non-combusble surface with a minimum thickness of 12mm.
Installaon into a PRE-CAST FLUE Installaon
If the XE product is being fied see IMPORTANT NOTE on page 4 of these instrucons.
Ensure that there is a minimum of 125mm from the front of the fireplace opening to the rear of the flue starter
block—this is to ensure that sufficient clearance is allowed for debris collecon.

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6
Installaon into a PRE-CAST FLUE Installaon—connued…
If a dimension of 125mm cannot be achieved to provide such debris collecon then the fire surround can be packed
away from the wall—ensuring that that a suitable non combusble material is used and the integrity of the fireplace
opening is maintained. If this procedure is undertaken then it is important to ensure that the correct mantel rebate
is selected to provide for this new fire surround posion. Under no circumstances should the appliance be installed
if the 125mm minimum dimension cannot be achieved.
The installer should always inspect the flue way prior to installaon of the appliance and in the case of pre-cast flues
it is important to check that the flue way is clear and free from mortar or other sealant which may have been
extruded into the passage during its’ construcon. If this is the case then these should be removed by rodding the
flue prior to installaon.
See the other important notes regarding pre-cast flues on page 3.
Fireplace Opening (Hole in the Wall Installaon)
This appliance MUST be installed in accordance with all relevant secons of document ‘J’ of the building regulaons.
This appliance may be installed such that the base of the appliance sit on the surface of a fireplace opening at least
110mm up from the floor—this dimension ensures that there is no incandescent material (flame or ceramic
impinged by flame) is less than 225mm from the floor.—This is a requirement of document ‘J’.
Where a hole in the wall installaon is employed it is important that the fret to the appliance is either integral with
the trim, is fixed to the appliance securely or a small hearth surface is constructed at the base of the opening for the
fret to sit upon. If such a hearth is constructed it must be a minimum of 480mm in width and 100mm deep.
It is always important to ensure that the appliance is fixed securely to the fireplace opening and that no movement
of the ceramics takes place when the appliance is operated. It is addionally important in a ‘hole in the wall’
installaon to ensure loose ceramics cannot fall from the appliance. In addion it is imperave that ONLY fascia/trim
arrangements supplied by Hearth Products deemed suitable to be used with Hearth Products appliances in a ‘hole in
the wall’ installaon shall be used.
THE INSTALLER MUST INFORM THE USER OF THE FOLLOWING IMPORTANT NOTICES AFTER A HOLE IN THE WALL
INSTALLATION HAS BEEN UNDERTAKEN.
1. The user must be made aware to fit a secure fireguard where the room is used by elderly, infirm, infants or
young children.
2. The customer should be advised to fit a hearth panel or a physical barrier in accordance with BS5871-2. Should
this advice not be followed the customer should be advised to give due to consideraon to the safety of the
occupants in the room where the appliance is to be installed.
3. The user must be made aware to keep the area immediately in front of the appliance must always be kept clear
of combusbles items. This does not include the floor covering however such covering should be fixed.
4. The user must ensure that the ceramic fuel bed is maintained in the correct condion of installaon, especially
aer cleaning. If the fuel bed is removed for cleaning or maintenance the ceramics should be checked for
secure placing and tested for movement during appliance operaon.
5. The user must ensure that other occupants of the room where the appliance is installed are nofied to not get
unnecessarily close to the appliance when in use or to posion any furniture or appliances too close to the fire.
Checking the Flue
Use a smoke pellet prior to the appliance installaon to ensure the viability of the flue and check that the smoke can
be seen being emied from the terminal / chimney pot outside. There must be no leakage of smoke through the
structure of the chimney/flue during or aer the smoke pellet test and it is important to check inside upstairs rooms
adjacent to the chimney/flue. If the installaon is into a pre-cast flue ensure check the lo space to ensure that the
connecon between the pre-cast block and the fluepipe is sound. Check the chimney pot / terminal and general
condion of the brickwork or masonry. If the chimney or flue is in poor condion or if there is no up-draught do not
proceed with the installaon. If there is a history of down-draught condions with the chimney / flue, the
installaon of a tested and cerficated flue terminal or cowl suitable for the relevant flue type should be considered.
A spillage test must be performed—see page 4 of these instrucons.

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7
Spillage monitoring System
This appliance is fied with an atmospheric sensing system in the form of an oxygen sensing pilot burner. This is designed
to shut the fire off in the event of products being spilled into the room where the fire is being operated. It is important to
note that this spillage monitoring device should not be disabled or be adjusted by the installer. If the spillage monitoring
device (O.D.S pilot) is replaced it must only be exchanged with a suitable component which is supplied by Hearth Products
Ltd.
Combusble Shelf
This appliance may be fied below a surround with a combusble shelf providing the following dimensional criteria is met:
There must be a minimum distance of 250mm from the top of the appliance to the underside of the shelf. The shelf must
not project more than 150mm from the mounng surface of the appliance into the room. If the shelf projects more than
150mm then the distance between the top of the appliance and the underside of the shelf must be increased accordingly;
for every 10mm of projecon above 150mm the distance between the fire and shelf must be increased by 20mm
Shelf Protrusion Min. Distance Between Fire and Shelf
150mm 250mm
160mm 270mm
170mm 290mm
180mm 310mm
190mm 330mm
200mm 350mm
Fixing the Appliance.
If the appliance is being installed with a spacer kit, this should be aached to the appliance using the screws included
and the second foam length which is supplied with the spacer kit should be affixed to the rear face of the spacer. Do
not use any permanent sealing substance as this will invalidate warranty as the appliance cannot be removed for
periodical inspecons.
Cable Fixing System (Supplied as standard)
This appliance is best installed with the cable fing system which is supplied in the standard fing pack. The fing
system comprises four (4) eyebolts, , two (2) fixing cables, two (2) screwed nipples and two (2) adjuster fings.
This installaon requires that the burner tray is removed from the firebox. Remove the screws securing the burner tray
to the firebox and set the tray aside during the firebox installaon.
Simply drill and fit the eyebolts in the posions shown in the next diagram.
Then thread the fixing cables through the two small holes at the top/rear of
the appliance, pass each cable through two of the eyelets then back through
the one of the two holes at the rear of the appliance. Thread the cable
through the adjuster fings. When the appliance is in its installed posion,
pull the cables ght and slide the adjuster to the back of the fire—ensuring
the back-nut on the adjuster has been run as far up the thread as possible to
the hexagon shoulder. Keeping the cable ght, fit the screwed nipple to the
cable and secure. Turn the back-nut on the adjuster fixing and the cable will
be tensioned unl the appliance is securely fixed.
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8
Connecng the Appliance to the Gas Supply
The gas supply can be connected to the appliance by a concealed fing from the rear. In all installaon condions the gas
connecon should be provided using 8mm (O/D) copper tubing. If the concealed installaon method is chosen, there are
three oponal entry points at the rear/side of the appliance. The relevant ‘knock-out’ entry point should be removed to
allow the gas supply to enter the appliance. No soldered joints should be used with the firebox of the appliance. The blind
grommet which is supplied in the standard fing pack should be used to close up the knock out hole—simply cut a small
cross with a sharp knife in the centre of the grommet—this will then seal around the gas pipe to provide a ght seal.
Under no circumstances should this gas entry hole be le open and unsealed as this can result in flame reversal and can
cause damage to the appliance. Should this occur the warranty to this appliance will be rendered void.
Before connecng the gas supply to the appliance a gas soundness test should be performed to ensure that the exisng
pipe work in the property is sound.
The burner tray can now be reinstalled into the firebox.
The gas connecon should be made to the appliance by the 8mm restrictor isolaon valve supplied with the appliance.
This restrictor elbow is supplied loose and should be fied as per the label on the instrucon packet.
Install the ceramics on to the appliance according to these instrucons—see page 14.
Test the operang pressure of the appliance by aaching a pressure gauge to the test point of the appliance. This
connecon should take place when the appliance is OFF. Ensure that gas is turned on at the gas meter and purge the air
from the appliance by:
MANUAL CONTROL UNITS: Rotate the control to the (IGN) posion and push in, now press the igniter buon.
Connue to press the igniter buon unl the pilot lights. Check that the spark is being
generated correctly at the pilot assembly. Connue with this procedure unl the air is purged
from the appliance and the pilot is lit. Once lit hold the valve pushed in for up to 30 seconds.
Once the pilot is established and secure, turn the control knob an-clockwise to the (HIGH)
posion. Allow the appliance to run for a minimum period of 5 minutes. Next check that the
inlet pressure to the appliance is at 20 mbar ±1 mbar.
SLIDE CONTROL UNITS: Push down the control lever fully to the (IGN) posion and hold. The spark generator
should spark connuously, ensure the spark is being generated correctly at the pilot
assembly. Connue with this procedure unl the air is purged from the appliance and the
pilot is lit. Once lit hold the lever pushed down for up to a further 30 seconds. Once the pilot
is established and secure allow the lever to rise to the (LOW) posion then li the lever to
the (HIGH) posion. Allow the appliance to run for a minimum period of 5 minutes. Next
check that the inlet pressure to the appliance is 20 mbar ±1 mbar.
Check the operaon of the appliance according to these instrucons—see page 13.
Check the clearance of combuson products
SPILLAGE TEST: To check for sasfactory clearance of products of combuson, close all doors and windows and
leave the appliance burning on HIGH for five minutes. Insert a lit smoke match just into the top of the fire
opening and move it le and right, all the smoke must be drawn into the flue. If spillage occurs allow a further 5
minutes and repeat the test. If spillage sll occurs turn off the appliance and seek expert advise to expert
advice. If an extractor fan is situated in the room the spillage test should be repeated with the fan running. If
there is a connecng room with an extractor fan the test should be repeated with all the doors to that room
open and the extractor fan running.

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9
Compleng the Installaon of the Appliance
Remove the protecve covering (if applicable) from the face of the decorave trim. Fit the trim to the appliance with the
magnets provided. One magnet should be placed in each corner of the trim at the top of the appliance and on each side
about 120mm from the base of the appliance. In the case of slide control appliances care should be taken that the magnet
does not come into contact with any moving parts of the lever mechanism. This advice should also be passed onto the
consumer to ensure that they are aware of magnet posioning. A service call due to incorrect placement of magnets which
cause difficulty in lighng the appliance will result in a callout charge being made.
Posion the fret in front of the appliance ensuring that it meets the following requirements.
THE INSTALLER MUST INFORM THE CUSTOMER OF THE FOLLOWING TO COMPLETE THE INSTALLATION
Demonstrate the lighng of the appliance and the controls to control the heat sengs. Demonstrate how to exnguish the
fire.
Demonstrate the removal of the trim and fret and how to reinstall correctly.
Discuss the removal and reinstallaon of the ceramics. Explain how they should be cleaned and make the customer aware
of the health and safety warning detailed later in these instrucons.
Explain to the customer that the ceramics are fragile and must be treated with great care, explain that the ceramics are
not covered by the warranty because of their fragility. Also explain that small hairline cracks will appear in the surface of
the ceramics due to heat expansion and contracon—this is perfectly normal.
During the first several hours of use an odour will be experienced—this is normal and is the starch used in the
manufacturing of the ceramic fuel bed. This odour is non toxic and will eventually disappear with use.
Advise that no rubbish should be thrown onto the appliance and that the appliance should be cleaned regularly.
A vacuum cleaner can be used but it is important that the appliance is turned off and allowed to cool before undertaking
this procedure. See the separate secon regarding cleaning the ceramics.
Advise the customer that the appliance should be serviced annually by a gas safe engineer to ensure the safety and
integrity of the appliance.
Advise the customer that the appliance has a naked flame and therefore it is essenal that a suitable fireguard be used for
the protecon of the elderly, infirm and young children. This fireguard should conform to BS8423 : 2002 (Fireguards or
use with Gas Heang Appliances).
These instrucons must be handed over to the customer once installaon is complete.

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10
Cleaning the Appliance
Fuel Bed
The fuel effect components supplied with this product are extremely fragile and must be handled with great
care. The ceramics in this appliance are not covered by the warranty due to their fragility. This includes the
RCF fibre boards in the fire box. These components will break or chip if not handled with the greatest of care.
Cleaning of these components should only be undertaken once the appliance is switched off and has been
allowed to cool for a minimum period of one hour. The components should be lied carefully piece by piece
from the appliance and placed onto a dust sheet or similar. They can be brushed gently with a so brush to
remove any dust or deposits. If you intend to use a vacuum cleaner then this should only be done once the
loose deposits of soot etc have been removed. Ensure that the moulded components are structurally sound
and no significant part of the moulding has broken away. If any component has broken then it should be
replaced before using the appliance. Only the correct replacement part as supplied by the manufacturer shall
be used in this appliance. Do not add any addional components to the fuel bed layout. It is important to note
that small hairline cracks will appear in the surface of the ceramics due to heat expansion and contracon—this is
perfectly normal.
Pilot
The pilot to this appliance has a small aeraon hole at its base. Using a thin
nozzle on a vacuum cleaner this area can be cleaned to prevent a lint build
up. This procedure should only be undertaken when the appliance is off and
cold. If excessive lint is drawn in through this hole due to infrequent
cleaning then it may result in the appliance not lighng or turning itself off
automacally due to a starvaon of air at the pilot burner. This can oen be
remedied by performing the cleaning operaon detailed here. If this
procedure does not resolve such a problem then the pilot assembly will
need to be replaced. This must involve the installaon of the same part as
supplied by the manufacturer. Excessive lint build up which results in
appliance operaonal problems is not covered by warranty. It is important
to ensure this preventave maintenance is performed regularly (once a
month during the winter period).
HEALTH AND SAFETY NOTICE
This appliance uses fuel effect pieces manufactured from Refractory Ceramic Fibres (RCF). Care must be taken to avoid
excessive exposure to these materials as they may cause irritaon to the eyes, skin, nose and throat. When Handling avoid
inhaling and contact with skin and eyes. It is recommended that disposable gloves are worn in addion to a facemask and
eye protecon. Aer handling wash hands thoroughly and any other exposed parts which may have come in to contact with
the material.
If a vacuum cleaner is used to clean the fuel bed or areas around the appliance there fragments of the material may have
fallen it is recommended that it be of the type fied with a HEPA filter.
Care should be taken when disposing of RCF materials. It is important to keep any dust to a minimum so it is recommended
that the fuel effect components are placed into a heavy duty plasc bag. The bag should be clearly labelled RCF WASTE.
These materials are not classified as hazardous waste and should be disposed of at a site approved for the disposal of
industrial waste.
Maintenance of the Appliance
The following procedures can and should be performed by the customer at regular intervals depending upon use of the
appliance.
Appliance Technical Informaon
Gas Type : Natural Gas Category : I2H Inlet Pressure: (Cold) 20mbar
Heat Input Gross : 6.75kW Injector : 77 Desnaon Countries : GB/ IE

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11
Cleaning the Appliance (connued)
Trim, Fret and Painted Metal Parts
There are a variety of trim and fret opons which may have been supplied with your appliance and these are normally
a plated material on a steel substrate. It is important that no abrasive cleaners or chemical agents are used in the
cleaning of these components. It is recommended that all these surfaces including the painted metal parts are cleaned
with a clean damp (not wet) cloth. Cleaning should only take place when the appliance is switched off and has been
switched off for a minimum period of one hour.
The following procedures can and should only be performed by a Gas Safe registered installer.
This appliance should be serviced annually by a Gas Safe registered installer.
Removal / Replacement of Gas Carrying Components.
The removal and replacement of all the gas carrying components will require the removal of the burner tray. The
following informaon details the removal of this tray. Once removed, refer to the relevant secon that follows
detailing the removal of the specific component (s).
 Turn off the gas supply at the isolaon valve on the appliance. Ensure the appliance is cold.
 Remove the fret and the trim—put in a suitable locaon where they cannot be damaged or scratched in
anyway.
 Remove the fuel effect components - put in a suitable locaon where they cannot be damaged.
 Disconnect the gas supply from the restrictor elbow.
 Slide Control models only: Disconnect the pushrod retaining screw from the base of the rod.
 Remove the screws securing the burner tray to the firebox as detailed in the diagram.
 Re-assemble the tray in the reverse order.
 Now carefully pull the burner tray from the fire box. The burner tray is can now be serivced or repaired
accordingly—see the following pages for informaon about removing and replacing serviceable components.
Manual Control Models
Slide Control Models

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12
Removal / Replacement of Gas Carrying Components (connued)
Replacement of the Gas Control Valve
Manual Control Valve
1. Remove the control knob from the valve.
2. Remove the locknut from the front of the valve.
3. Undo the three nuts around the periphery of the valve body—Gas Inlet / Burner / Pilot
4. Remove the thermocouple nut from the back of the valve.
5. The valve can be removed and serviced / replaced as necessary.
6. Re-assemble in reverse order.
7. Re-assemble the burner tray in to the firebox (see previous page)
Slide Control Valve
1. Remove the locknut from the front of the valve.
2. Undo the three nuts around the periphery of the valve body—Gas Inlet / Burner / Pilot
3. Remove the thermocouple nut from the back of the valve.
4. The valve can be removed and serviced / replaced as necessary.
5. Re-assemble in reverse order.
6. Re-assemble the burner tray in to the firebox (see previous page)
Replacement of the Pilot
1. Remove the four (4) screws to remove the cover panel.
2. Undo the pilot gas supply from the base of the pilot
3. Remove the thermocouple nut from the back of the valve.
4. Remove the two (2) screws securing the microswitch, see diagram
5. Remove the HT lead from the electronic igniter unit.
6. Remove the two (2) screws securing the pilot to the burner tray.
7. The pilot assembly can be removed and replaced.
8. Re-assemble in reverse order.
9. Re-assemble the burner tray into the firebox (see previous page)
Replacement of the Burner Tray
1. Remove the screws securing the tray to the firebox.
2. Remove the burner tray from the appliance
3. Re-assemble in reverse order.
4. Re-assemble the burner tray into the firebox (see previous page)
Replacement of the Injector
1. Remove the brass nut from the injector elbow.
2. Unscrew the injector elbow from the burner assembly.
3. The injector can be removed and replaced.
4. Re-assemble in reverse order.
5. Re-assemble the burner tray into the firebox (see previous page)
Only replacement components supplied by the manufacturer should be used in the service of this appliance.
Contact details for Hearth Products Ltd can be found on the back page of these instrucons.

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13
OPERATING INSTRUCTIONS
This appliance is available with two operang methods, namely manual control and slide control. The following
instrucons detail both methods of operaon however the basic operaon of the appliance involves the ignion of a
pilot burner (See page 7 for spillage monitoring details—ODS), then the control of the main burner with LOW and HIGH
sengs.
This appliance has a naked flame and as with all heang appliances a fireguard should be used for the
protecon of children, the elderly and infirm. The fireguard should conform to BS8423 : 2002 (Fireguards or
use with Gas Heang Appliances).
MANUAL CONTROL OPERATION
1. Push the control knob in fully then rotate an-clockwise to the IGN symbol . Now press the spark generator
which should cause a spark at the pilot and the pilot should ignite. If the pilot does not light rotate the control
knob to the OFF posion and retry. If the pilot does not light on the second aempt then return the control knob
to the OFF posion and wait for 3 minutes.
2. Once the pilot is lit keep the control knob pushed in fully for up to 30 seconds.
3. Now release the control knob, the pilot should remain lit. If it goes out, wait for 3 minutes and return to step 1.
4. To turn the appliance to the LOW seng, turn the control knob an-clockwise to the flame symbol.
5. To turn the appliance to the HIGH seng, turn the control knob an-clockwise to the flame symbol.
6. It is also possible to adjust the control knob between the and the flame symbols to achieve a mid seng.
7. To turn the fire off, press the knob slightly and turn to the IGN symbol (for pilot only) or symbol to turn off.
IMPORTANT NOTE: Should the spark generator fail to provide a spark at the electrode it may be that a small amount of
soot has fallen from the fuel bed onto the pilot assembly, causing a short circuit. If this is the case, ensuring the
appliance is off and cold, this area can be cleaned with the thin nozzle from a vacuum cleaner.
It is also possible to light the pilot burner with a long taper whilst the control knob is being held in at the IGN symbol.
SLIDE CONTROL OPERATION
1. Push the control lever down fully to the IGN symbol . The spark generator should cause a repeve spark at
the pilot and the pilot should ignite. If the pilot does not light aer 10 seconds then li the control lever upwards
to the OFF symbol and wait for 3 minutes.
2. Once the pilot is lit keep the control lever pushed down fully for up to 30 seconds.
3. Now slowly li the control lever to the symbol, the pilot should remain lit and the burner will be in the LOW
seng. If it goes out, wait for 3 minutes and return to step 1.
4. To set the appliance to the HIGH seng, li the control lever upwards to the flame symbol.
5 It is also possible to adjust the control knob between the and the flame symbols to achieve a mid seng.
6 To turn the fire off, li the lever to the symbol.
IMPORTANT NOTE: Should the spark generator fail to provide a spark at the electrode it may be that a small amount of
soot has fallen from the fuel bed onto the pilot assembly, causing a short circuit. If this is the case, ensuring the
appliance is off and cold, this area can be cleaned with the thin nozzle from a vacuum cleaner. Alternavely check the
baery is in good condion—the baery access cover is at the base of the appliance just le of centre. (Slide models
only).
It is also possible to light the pilot burner with a long taper whilst the control knob is being held in at the IGN symbol .

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14
FUEL BED LAYOUT (COAL)
The following instrucons detail how the ceramic fuel bed and loose components are to be installed
onto the appliance. Great care should be taken when handling these ceramic parts as they are fragile
and can easily be broken. Do not force any component into posion, if it does not fit easily then you
are not fing the part correctly. These instrucons can also be followed to remove or reinstall the
fuel bed aer cleaning. This is a procedure that can be undertaken by the customer as required and
the frequency will be depend upon use.
Step 1
Fit the fuel bed into the appliance as shown in the picture below.
Step 2
Fit the front ceramic rail in front of the burner as shown in the picture below.

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15
Step 3
Fit the two side cheeks into posion as shown in the picture below.
These are marked L and R for le hand and right hand.
Step 4
Carefully place 2 larger coals from the bag marked ’B’ on the front row le and right posions. Place two
standard coals from the bag marked ’A’ in the middle posions on to the fuel bed as shown in the picture below.

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16
Step 5
Fit three standard coals from bag marked ’A’ into posion as shown in the picture below.
Step 6
Fit four standard coals from bag marked ’A’ into posion as shown in the picture below.

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17
FUEL BED LAYOUT (PEBBLE)
The following instrucons detail how the ceramic fuel bed and loose components are to be installed
onto the appliance. Great care should be taken when handling these ceramic parts as they are fragile
and can easily be broken. Do not force any component into posion, if it does not fit easily then you
are not fing the part correctly. These instrucons can also be followed to remove or reinstall the
fuel bed aer cleaning. This is a procedure that can be undertaken by the customer as required and
the frequency will be depend upon use.
Step 1
Fit the fuel bed into the appliance as shown in the picture below.
Step 2
Fit the front ceramic rail in front of the burner as shown in the picture below.

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18
Step 3
Fit the two side cheeks into posion as shown in the picture below.
These are marked L and R for le and right hand.
Step 4
Carefully place 2 large round pebbles from the bag marked ’A’ on the front row le and right posions. Place
two oval pebbles from the bag marked ’B’ in the middle posions on to the fuel bed as shown in the picture below.

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19
Step 5
Fit three oval pebbles from bag marked ‘B’ into posion as shown in the picture below.
Step 6
Fit four small pebbles into posion as shown in the picture below.

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20
Important Note:
The energy efficiency class of this product is defined using a seasonal efficiency calculaon which reduces the actual
net efficiency of the product where the use of automated heat control, thermostats, window open sensors and
mers are not used. This is not to be confused with the net efficiency, or useful efficiency of the appliance (shown in
the tables above).

This product MUST be installed by a Gas Safe Registered Installer. Full details are provided in this manual.
Hearth Products Ltd. Unit 14 Tollgate Industrial Estate, Stafford, ST16 3SU
Product Fiche
Manufacturer : Hearth Products Ltd
Model No. F-011XX1 F-011XX2
Energy Efficiency Class F F
Direct Heat Output kW 3.2kW 3.2kW
Indirect Heat Output kW N/A N/A
EEI 43% 43%
Useful Energy Efficiency (NCV) High : 52.3% High : 52.3%
Useful Energy Efficiency (NCV) N/A N/A
Nominal Heat Output High : 3.2kW High : 3.2kW
Nominal Heat Output Low : 1.5kW Low : 1.3kW
Heat Output Temperature Control Two Manual Stages Two Manual Stages
Permanent Pilot Power (kW) N/A N/A
Indirect Heang Funconality No No
Fuel Type Natural Gas I2H Natural Gas I2H
Space Heang Emissions NOx (GCV) 130mg/kWh 130mg/kWh
Product Fiche
Manufacturer : Hearth Products Ltd
Model No. F-X11XX1 F-X11XX2
Energy Efficiency Class F F
Direct Heat Output kW 3.5kW 3.5kW
Indirect Heat Output kW N/A N/A
EEI 49% 49%
Useful Energy Efficiency (NCV) High : 57.9% High : 57.9%
Useful Energy Efficiency (NCV) N/A N/A
Nominal Heat Output High : 3.5kW High : 3.5kW
Nominal Heat Output Low : 1.7kW Low : 1.4kW
Heat Output Temperature Control Two Manual Stages Two Manual Stages
Permanent Pilot Power (kW) N/A N/A
Indirect Heang Funconality No No
Fuel Type Natural Gas I2H Natural Gas I2H
Space Heang Emissions NOx (GCV) 130mg/kWh 130mg/kWh