Wiser Systems RRLT User manual

WISER Systems
Installation Manual & Quick Start Guide
Version 2.12.2

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Wireless Tracking and Locating in Real Time
WISER Redundant Radio Localization
& Tracking (RRLT) Locator System
Installation Manual & Quick Start Guide
Version 2.12.2
November, 2019
Wiser Locator System
CONFIDENTIAL DOCUMENT
This is a confidential document for client purposes only. Distribution
and reproduction of this document is limited to employees of WISER
Systems, Inc., its customers, and resellers. Any other disclosure of this
document is unauthorized and not considered public knowledge.

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Quick Start Guide
Table of Contents
Introduction ....................................................................................................................................................4
Chapter 1. Setting up the System...........................................................................................................5
1.1 Physical Setup .......................................................................................................................................5
1.2 Floorplan Scaling.................................................................................................................................7
1.3 Software Guide.....................................................................................................................................7
Chapter 2. Additional Software Features..........................................................................................15
2.1 Additional Tracking Features.........................................................................................................15
2.2 Naming, Finding, and Filtering Assets........................................................................................17
2.3 History Playback Controls ..............................................................................................................18
2.4 Geofences ...........................................................................................................................................19
2.5 Antenna Groups............................................................................................................................... 20
2.6 Gateways .............................................................................................................................................21
2.7 System Health Info .......................................................................................................................... 22
2.8 Updating Firmware.......................................................................................................................... 22
2.9 Geo Staking ....................................................................................................................................... 23
Chapter 3. Menu Map & Keyboard Shortcuts................................................................................ 24
Keyboard Shortcuts................................................................................................................................ 27
Report an Issue ........................................................................................................................................... 28
REST API......................................................................................................................................................... 28
Disclaimer...................................................................................................................................................... 28
FCC Regulations.......................................................................................................................................... 28
Industry Canada Regulations................................................................................................................ 29
Contact Information ................................................................................................................................. 30

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Introduction
The WISER Locator leverages new advances in ultra-wideband (UWB) technology to deliver
low cost, high accuracy, real-time localization and tracking. This solution consists of a mesh
network of two-way WISER Antenna Nodes and WISER Tracker Tags. Each Antenna may
act interchangeably as either an antenna or a roaming device that may be tracked within
the mesh. The following manual provides instructions on how to get started quickly with a
demonstration of the system and how to use standard system features.
Parts
Your evaluation kit will include:
1. Five or more WISER Antennas
2. WISER Tracker Tags
3. USB Power Banks
4. USB Power Adapters
5. USB Extension Cables
Users may alternatively purchase their own USB power banks and power adapters;
however, it is required that these accessories comply with RF emission limits established by
the Federal Communications Commission (FCC) (Section 15.27(a)).
The image below shows an example of the hardware that may be included.

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Chapter 1. Setting up the System
1.1 Physical Setup
This setup assumes you have five Antennas. Four or more of these Antennas will establish
the mesh. One will be plugged into the base station laptop; this Antenna also contributes
to the mesh. One Antenna may serve as a roaming device.
First, identify an area within which you wish to track, such as a small shop floor or office
space. It is helpful to have a to-scale image of the floorplan (BMP, PNG, JPG) of the area
pre-loaded onto your computer for use in the software program. In the absence of your
own to-scale image, the software provides an infinite grid and scale so you can determine
distances quickly and accurately.
Next, position the Antennas in a rough square to form your tracking perimeter. When
selecting Antenna positions, keep in mind the availability of power, height, distances
between Antennas, and the shape of the perimeter being formed by Antenna placement.
One of these Antennas should be plugged into a USB port on the computer that will run
the WISER software.
Note that operating distance varies indoors depending on the density of large objects and
walls. The spacing of the Antennas can typically be much farther apart in large, open
spaces with direct line-of-sight between the Antennas. Typically, spacing of no more than
50 feet indoors yields the best performance. Outdoors, spacing can usually be much
larger, with an upper bound of more than 150 feet.
For optimal performance, place Antennas 10 to 15 feet above the floor with a clear line-of-
sight between each other and the tracked items. Note: Antennas and Tracker Tags do not
require line-of-sight for tracking, though it typically helps system performance. The UWB
pulse will be able to penetrate most interior walls, but not metal sheeting.
After positioning them, power four or more of the Antennas. Antennas can be plugged
into USB power banks or AC power adapters; one Antenna will be powered by being
plugged directly into a computer. They can also draw power over Ethernet (PoE), which
typically works best for more complicated installations.
Note: Some USB power banks intelligently sense power draw and turn off automatically if
there is not enough power drawn. WISER devices use very little power, so some power banks
may shut off prematurely. If using your own batteries, choose one that remains on at least a
minute after a device is plugged in.
The images below show the Antenna plugged into a USB power bank and into a standard
AC power adapter:

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1.1.1 Temporarily Attaching to Wall
Antennas can be temporarily attached to walls as well. For best performance, the devices
need to be oriented with the flat underside of the Antenna head facing the floor.
To achieve this, rotate the stem of the device 180 degrees relative to the base as shown in
the images to the left. Then, the device can be attached to a wall somewhat like is shown:
1.1.2 Tracker Tags
Each WISER Tracker Tag included is ready for immediate use after basic assembly.
First, place the battery in the battery clip on the on the PCB board of each tag to be used.
Be sure to insert the coin cell battery positive (+) side away from the chips. Inserting the
battery incorrectly may cause damage to the tag.
The WISER bullseye logo is found on the top half of the tag enclosure. Place the printed
circuit board (PCB) down into the three cradles in the top half of the tag enclosure, with
the battery fastener facing up. Then snap the bottom half of the enclosure shut to secure
the PCB.

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1.2 Floorplan Scaling
To view WISER tags moving on a floorplan or site map, you will need an image file (BMP,
JPG, PNG) of the tracking area. You will also need to specify the image’s scale in inches per
pixel.
To do this, measure a set dimension on the floor; a doorframe can work and is typically 28-
36 inches. Open the image file in any image editor and use the cursor to establish how
many pixels the measured dimension spans in the image. For example, a door frame may
be 36 inches with the measuring tape and 18 pixels in the image. If you divide the inch
measurement (36 in this example) by the pixels (18 in this example), you will have a ratio of
inches to pixels (36/18 = 2 in this example). For a large or more permanent installation,
WISER recommends using a larger measuring distance. This will provide higher accuracy in
determining the scale.
Keep this ratio for later steps in the calibration process.
1.3 Software Guide
Your WISER Account Manager will provide setup support and send you download
instructions for the WISER Tag and Track software.
Minimum Software Requirements:
OS: Windows (Vista or newer, server 2008 or newer, 64 bit)
Hardware Requirements:
•Memory: 1 GB
•Processor Speed: 2.0 Ghz
•Processor Type: x86-64, dual core minimum but more cores will significantly
enhance experience
•Storage: 1 GB

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1.3.1 Launching the Software
Download and open the package folder. Then, open wiserex.exe. The following window will
open:
1.3.2 Using a Site Floorplan
i. Click on the menu item Configure Devices → Load Floorplan. Select a layout image
and load. Note: This example uses the map from an office suite, but your own
image will be different.
ii. In the menu, select Configure Devices → Set Floorplan Scale. For a scaled image to
be accurately represented in the program, you must set the number of inches per
pixel within the image. Use the ratio you calculated in the map scaling section 1.2. In
the example shown above, the scale is “2.”

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1.3.3 Discovering the Antennas
The system requires at least four Antennas, including the one connected to your computer.
Using a greater number of Antennas will generally increase the accuracy of the solution.
Higher Antenna density may be required in complex, cluttered, or RF-harsh environments.
See Section 1.1 for details on optimizing your physical setup. The system will track tagged
assets within the polygon established by the Antennas.
i. Plug four or more Antennas into batteries or power adapters and place these
Antennas to establish the perimeter of a tracking area. Note the specific location
and height of each device and its associated “short-ID”number, located on a tag
near the base of the USB cable. Placing devices high with no visible obstructions
around or near will improve overall system performance.
ii. Keep one Antenna plugged into the computer running the WISER application. In
the menu, select Configure Devices → Enable USB Antenna. As with other Antennas,
placing this device high, with no visible obstructions around or near it, will improve
overall system performance. Note: To run active (Antenna) tracking you will also
need to have at least one Antenna that is not yet plugged in or powered. This unit
will serve as the ‘Roaming Device.’

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iii. In the menu, select Configure Devices → Discover Network. You will receive a
message that says, “Found X Antennas.”Verify that the system has detected each
USB or wireless device and that the short IDs match those detected.
iv. If not all your Antennas appear, make sure all devices are powered and that each
Antenna is in communication range with at least one other Antenna.
v. Antenna icons should now appear on your map in the application. Using the
mouse, left click and hold on the dots at the center of each icon and move them to
the location that roughly reflects their position in the physical environment to be
tracked. Do this for each individual icon.
vi. Finally, set the height of each Antenna to prepare for system calibration. To set
Antenna heights, right click each individual Antenna or hover the cursor over an

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Antenna and type “H” on the keyboard. Then supply a measurement in inches and
click “OK” or hit “Enter”to complete this step.
1.3.4 System Calibration
To achieve maximum accuracy, it is important to auto-calibrate the Antenna positions by
utilizing communication between the Antennas. To do so:
i. Select the menu item Calibrate → Calibrate Antenna Position. It is often useful to
turn on Circles (Calibrate → Toggle Circles) to view the interactions of the different
fixed Antenna devices.
ii. The circles represent measured distances from antenna to antenna. Where the
circles intersect, an orange target will appear, indicating a calculated position for
drag-and-drop antenna placement. Black or gray circles indicate proper relative
placement of antennas. Red circles indicate that measurements between antennas
do not match the current calibration. In very harsh environments some red circles
are permissible, but system users should strive to calibrate such that all the circles
are black. Note: It is typically the case that antennas with red circles should be
physically moved to a more optimal position. However, it is also possible that the
calibration on the floorplan is simply not yet correct.
iii. If your circles are not intersecting, are too far apart, or are not displaying correctly,
check the map scaling step to assure your scale value is accurate.
iv. The orange target on the screen will indicate an estimation of where the Antenna is
positioned according to each of the other Antennas. Press the spacebar to move
the red Antenna icon to the location of the orange target and to advance to the
next Antenna. You can also move an Antenna manually by clicking and dragging
the red Antenna icons with the mouse. To manually select the next antenna,

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position the mouse over another antenna and press “R.” To automatically choose
the next antenna without moving the current one, press “N.” If the automatically
chosen antenna is not currently visible in the viewport then the display will
automatically center on the chosen antenna.
v. Repeat this in an iterative fashion for all fixed antenna until they are all aligned.
vi. It is often useful to ignore the circles of Antennas that are behind too many walls or
too far away to properly register distance. If this is the case, use the reliable
Antenna circle intersections to calibrate the system. A circle flashing, for instance,
could mean the system is not constantly recognizing the targeted device or that the
signal is too weak.
vii. Note: If you have trouble keeping antenna positions in the correct places on the
floorplan despite accurate scaling from pixels to inches, or if you have antennas that
are already configured in the correct location, you can lock an antenna with a
known location in place by positioning the mouse over the antenna and typing “L”
on the keyboard. This antenna will then appear in gray. Antenna placement can also
be unlocked by typing “L”while the mouse hovers over an antenna.
viii. Select the menu item Calibrate → Stop Antenna Calibration to conclude this step.
1.3.5 Tag Tracking / Passive Tracking
i. Select the menu item Calibrate →Set Expected Tag Height. Enter an approximate
value in inches of how high the tags are from the floor.
ii. Select the menu item Tag Tracking → Auto-Configure Tag Tracking. When this is
complete, you should receive the following message: “Successfully configured using
1 clock.”
iii. Select the menu item View →Toggle Tag Filtering.
iv. Select the menu item Tag Tracking → Run Tag Tracking. All powered tags should
appear in the tracking area soon after this. Note: Tags maintain both “moving” and
“resting” update rates to conserve power when motionless. Because of this,
motionless tags will take longer to appear when the system begins running tag
tracking.
v. Tag tracking will then continue indefinitely. To halt tracking, select the menu item
Tag Tracking→ Stop Tag Tracking.
vi. While tracking is not running, you may adjust tag tracking settings via the menu
item Configure Devices → Tracking Settings. See additional notes on these features
in Chapter 2.
1.3.6 Active Tag Tracking
i. After the mesh has been discovered and calibrated, plug one or more additional
WISER Antenna into batteries. These will be the roaming devices you use to
perform active (Antenna) tracking. Note that these devices needed to be

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unpowered when you first discovered the network (Configure → Discover
Network). Otherwise, the system will mistakenly count them among the system’s
fixed Antennas.
ii. Select the menu item Active Tracking → Find Active Tags. If successful, the system
will show the following message “Found X Mobile Antenna(s).”
iii. Select the menu item Active Tracking → Run Active Tracking. This will initiate
tracking. To halt tracking, select menu item: Active Tracking → Stop Active Tracking.
iv. Select the menu item View → Toggle Circles to display circles showing the distance
measured between Antennas and the tracking devices. This can also be toggled to
de-clutter the view.
v. Active Tracking can also be used to generate a heat map of Antenna connectivity.
a) Select the menu item View → History Color Shows Number of Antennas. A
key will appear in the lower left-hand corner of the application. This key
shows the color that will be used for historic data points with the given
number of Antennas.
b) Select the menu item View → Toggle Location History. This option allows for
the display of historic data points.
c) Move the “Roaming Device”throughout the area, being sure to cover all
areas of interest.

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1.3.7 Saving Your Settings
When the system is sufficiently calibrated, save the setup via the menu option File →
Save. If you ever close the program, you can load this setup and bypass the discovery,
calibration, and settings steps between 1.3.2 and 1.3.7 by selecting File →Open. After
loading a saved file you can immediately run tracking.

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Chapter 2. Other Software Features
2.1 Additional Tracking Features
i. Use the menu item View → Display Coordinates to show XYZ coordinates above
each individual tag. The X and Y will update in real time as the tag moves. The Z
will be displayed as a preset tag height. If a Geo stake has been configured,
latitude, longitude, and altitude will also be displayed.
ii. Use the menu item View → Toggle Grid Lines to display a scale grid across the
floorplan you have loaded. The distance bar, always visible in the bottom right
corner of the program, will adjust as you zoom in and out to accommodate
different sizes. This helps check the accuracy of both the map scaling and the
tracking results.
iii. Use the menu item View → Display Geofence Indicators to display circles around
tags when they are inside of a geofence. The color of the circle will correspond
to the color of the geofence. If the tag is inside of overlapping geofences it will
be displayed with concentric circles for each geofence in which it currently
resides.
iv. Toggle Tag Filtering: Use the menu item View →Toggle Tag Filtering to apply
smoothing to data points for clearer tracking performance. This menu item
simply switches filtering on or off. Note: Toggling tag filtering will not affect
other tag tracking settings like the Maximum Calculation Error Threshold.
v. The amount of tag filtering can be configured under View →Configure Tag
Filtering. A typical starting value is 4. A larger value will average more data
points before displaying them. A lower value will display data with minimum
latency but with somewhat more jitter.
vi. Use the menu item View → Toggle Location History to turn on or off a granular,
visual record of asset motion and location.The system will display this granular
history in a unique color for each asset. To clear or de-clutter the view, use the
menu item View → Clear Location History.
vii. Use the menu item View → History Color Shows Number of Antennas to color
the location history based on the number of antennas in range. A color key will
be displayed in the lower left of the program that indicates how many antennas
correspond to which color. Note that in this mode all tags will use the same
history colors.
2.1.1 Tracking Settings
Users may optimize system performance in many ways by adjusting tracking settings.

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i. To open the tracking settings Dialog window, select the menu item Configure
Devices →Tracking Settings.
ii. Under Global Options, adjust the Maximum Calculation Error Threshold to filter out
more or fewer location results based on the system’s confidence in the results’
accuracy. This is done by moving the slide-bar with the mouse.
iii. Under Global Options, clicking the “Use 3D Tracking” button will automatically
select the appropriate algorithm for tracking and will enable you to set maximum
and minimum tag heights for tracking. Antennas detected too far outside the set
heights will not appear. Note: This can only be done with Hybrid and Active tags.
iv. For more complex installations, it may be helpful to increase the minimum number
of Antennas required for passive tracking. Under Tag Tracking Options, adjust the
slide-bar for Minimum Number of Antennas to Use For Passive Calculations to
select a new number. The default is 3.
v. Although the software opens with tag tracking settings that are optimal for most
users, you may adjust these under Configure Devices →Tracking Settings. Your
WISER representative can advise you on which settings will work best for your
unique environment.
a. Passive Tracking comes with two algorithm options: Balanced Tracking
(default) and Optimized for High Noise.
b. Hybrid Tracking comes with two options: Balanced Tracking (default) and
Optimized for Outside Mesh. Note: Hybrid tags are not available in kits.
c. Clock Method allows users to adjust based on the size of the mesh, using
either the Small Mesh (default) or Large Mesh settings. Your WISER Account
Manager will advise you on which option best suits your installation.
d. Stale Tag Removal Interval allows users to adjust how long tags remain on
the screen after their last ping. This should be configured based on your
unique tag settings.

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2.2 Naming, Finding, and Filtering Assets
2.2.1 Name Assets
Use the Assets menu to name, label, filter visibility for, and group assets.
i. To name an asset, select the menu item Assets →Name Assets.
ii. In the top-left box, type “0x”followed by the short ID displayed
on-screen for the desired asset; then type a name in the top-
right box. Press the green “+”button to apply the name and click
“OK”at the bottom of the Asset Names window to finalize this
action. Note: Asset short IDs are also visible on the printed circuit
board.
iii. To remove an asset name, select the menu item Assets →Name
Assets, and click on the desired name in the Asset Names
window. Then click the red “-“ button to remove that name and
click “OK”to finalize this action.
2.2.2 Labels
You can apply labels to group assets together for visibility filtering, segmentation, or other
organizational tasks.
i. Select the menu item Assets →Labels to
open the Tag Label Editor.
ii. Type the name of the desired asset in the
“Enter tag ID or name”box at the bottom
left of the editor. Then click the “+”button
to add that asset to the list. Typing either
the name or ID of a named asset will result
in the same asset appearing in the list.
Note: When selecting an asset by ID, you
must add “0x”to the beginning of each tag
ID. Thus, to use a tag with ID 1021, enter
0x1021.
iii. Next, type the name for an applicable label in the “Enter new label”box at the
bottom right. Click the “+”button to add that new label to the list.
iv. Click on the asset name or ID to which you would like to apply your label. Then
select the label and click the left arrows << to move that label opposite the
selected tag name or ID. Click “OK”to finalize this action, or remove a label by
clicking the right arrows >> when the label is selected.
2.2.3 Asset View Settings

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This menu allows you to search for and filter assets based on their names and labels.
i. To locate an asset on the floorplan,
select the menu item Assets →Asset
View Settings. This opens the View
Assets window. In the View Assets
window, enter the asset’s name in
the “Enter name of asset…” box on
the left and click “Find!”The view will
then adjust to focus specifically on
the asset requested.
ii. To filter asset visibility by label, select
the menu item Assets →Asset View
Settings, which opens the View
Assets window. In the View Assets
window, click on the “Enter an asset
label…” box and type the name of the label you would like to filter. Then click the
“Add”button below, which should add this label to the middle column (Filter
Visible Tags). Click on a label from the middle column, then the “Enable Filter”
checkbox on the right, and the “OK”button at the bottom to apply this filter. When
label filters are applied, only assets under these labels will be visibly displayed in
the GUI, although the system will continue to propagate other asset data.
iii. To turn off a filter, select the desired label from the middle column. After this,
unlick the “Enable Filter”box. You can also click the “Remove”button when a label
is selected. Click the “OK”button to finalize this action.
iv. Note: Location histories will still be visible for all tags—not just tags under a label
currently being filtered. Only the tag’s current position will be filtered out. To de-
clutter the image, turn off the Location History function.
2.3 History Playback Controls
This menu allows you to review granular tracking histories, check specific points in time,
and play back a visual record of asset motion and location.
i. To open the tracking history, select the menu item View →History Playback
Controls. A new toolbar will appear at the top of the screen.

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ii. To check a specific point in time,
click the slide-bar and drag it to
the time of interest. The floorplan
below will adjust to fit that point in
time.
iii. To watch a playback of the tracking
history, click the “Play”button on
the left. This will begin from the
earliest recorded tracking point
each time. Click “Stop”to pause
the tracking history at a specific
point.
iv. To adjust the playback speed, click
the drop-down menu left of the slide-bar. The normal playback speed is 1x, but you
may adjust this for both faster and slower playback speeds.
v. Click “Close”or select the menu item View →History Playback Controls again to
return to a real-time tag tracking view when you are finished. Note: Tracking
functionality will continue normally while the History Playback Controls are open,
and the system will continue to log new data points.
vi. Note: WISER’s GUI is configured only to save so many data points. This means that
older data will be dropped once the system reaches its threshold. Pulling data from
the REST API will allow you to save data points.
2.4 Geofences
Geofences allow you to incorporate additional data points while tracking. These data
points could be incorporated into zoning, virtual security, and numerous other applications
using the REST API. The GUI also visually highlights assets crossing Geofences.
i. To create a Geofence, select the menu item Geofences →Browse Geofences.
ii. Within the Geofence Browser, select Add New to open the Geofence tool bar, which
will appear on the right side of the screen. These tools allow you to delineate a
Geofence simply by clicking points with the mouse. These points will then become
corners or edges of a filled-in polygon.

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iii. To remove a point or adjust a Geofence, use the minus button and click the points
you want removed.
iv. To change the position of an existing Geofence, click the button with two triangles,
then drag the desired Geofence to its new location using the mouse.
v. To edit additional settings such as Geofence height parameters, click the gear icon.
vi. Click the green check mark to complete a Geofence. A menu prompting you to
name that Geofence will then appear. Type your chosen name and click “OK.”
vii. To remove a completed Geofence, use the menu item Geofences →Browse
Geofences, click the name of the Geofence you would like to remove, and click
Delete.
viii. To quickly select a completed Geofence on your floorplan, use the menu item
Geofences →Select Geofence. Then click directly on the desired Geofence to open
the tool bar.
ix. To toggle Geofences, use the menu item Geofences → Hide Geofences.
x. Note: To pan across the layout floorplan while creating and editing Geofences,
simply hold the shift button on the keyboard and click to drag the layout.
xi. To limit the area in which the system will track and locate, use the menu item
Geofences → Valid Tracking Area. Click the “Set Valid Tracking Area” button in the
dialog box. Then click any point on the layout image to establish corners of a valid
tracking area. Once you’ve formed a rough perimeter, click the green check mark to
implement the boundaries or the red x mark to discard them. You may toggle the
visibility of the tracking area using the “Show Valid Tracking Area” checkbox in the
dialog box.
2.5 Antenna Groups
The Antenna Group Manager is useful for segmenting and organizing Antennas in
complex installations and troubleshooting potential issues.
i. To open the Antenna Group Manager window, select the menu item Configure