XtremeTrakGPS XT-300 User manual
XtremeTrakGPS XT-300 User Guide
XT-300 USER GUIDE
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XtremeTrakGPS XT-300 User Guide
XT-300 USER GUIDE
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Thank you for purchasing the XtremeTrakGPS XT-300
baery-powered live GPS tracking device!
The XT-300 is one of the most technologically advanced
baery-operated GPS tracking device on the market,
providing locaon updates every 20 feet when walking
(speed less than 10mph) or every 10 seconds if the speed
exceeds 10mph.
The truly LIVE tracking methods employed by the XT-300
enable it to perform under a wide variety of applicaons,
providing GPS tracking for everyone from Alzheimer’s
paents to athletes (cyclists and runners), from toddlers
to teens, from freight shipments to airport luggage. The
applicaons for the XT-300 are limited only by the human
imaginaon.
Opons for the XT-300 GPS tracking unit include
extended-life baery kits providing up to 75 hours of
actual movement on a single charge. We oer runners’
and cyclists’ pouches for tracking athlec events such
as cycling circuits and marathons, and even magnec
weather-resistant boxes enabling covert placement
under a vehicle.
Not surprisingly, the XT-300 has garnered rave product
reviews in the press. GPS Magazine calls it “The most
accurate, easy to use GPS Tracker available.” It’s a
testament to our sta and their dedicaon to design and
build nothing less than the best product of its kind on
the market, without excepon. At XtremeTrakGPS, we
go to extremes to deliver a world-class product, and are
equally dedicated delivering of a comparably world-class
customer service experience.
For this reason, LIVE support is embedded directly into
our tracking system. If you encounter dicules, have
addional quesons, or simply want to say “job well
done”, we’re always delighted to hear from you.
Use common sense when cleaning your XT-300 – use a
so damp cloth, do not use solvents or alcohol-based
cleaning agents. The XT-300 is not waterproof, so
don’t submerge it in water. And the housing - like any
plasc - can melt under extreme heat, so don’t subject
it to environments where temperatures exceed 160°F.
Given proper care, your XT-300 GPS Tracking device will
provide reliable service for years to come.
Thank you for choosing the XT-300. We sincerely
appreciate your business!
INTRODUCTION
Figure 3.0 XT-300 Live Tracker
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Your XT-300 tracking service needs to be acvated prior
to use. To acvate, simply call us at 405-749-1105
between the hours of 7am-7pm Monday through
Friday, and 9am-5pm on Saturday.
Once your device has been acvated, it can take between
2-3 hours for it to start transming.
If you wish to cancel your service, simply contact us
before the 25th of the month.
The single biggest dilemma confronng a baery-
operated product of this nature is managing the delicate
balance between baery life and update performance.
Everyone wants the fastest update possible so they can
see the device as it moves in real-me. The problem is
that faster updates ulize more baery, and packing
addional baery into a device increases cost, weight,
and size.
Other products on the market are comparavely
primive, solving the baery dilemma by providing
2-minute, 5-minute, or even 15-minute updates. Some
are even “ping” based, updang their locaon only when
you specically ask for it. The problem with such slow
updates is that they cannot provide an historical playback
to enable you to see (with any degree of accuracy) where
the GPS tracking device has been.
Conversely, the XT-300 provides real-me 10-second
updates, recording history for later playback so that
you can see everywhere the device has been – even if
you weren’t watching at the me. We balance the need
for long baery life by embedding an on-board moon
sensor, enabling the device to power o and conserve
power aer 120 seconds of no movement.
The instant the device moves, it powers back up,
reconnects, and resumes transmission.
Using this method, the XT-300 doesn’t last “X” number
of hours aer a charge. Rather, it lasts 8 to 10 of actual
movement me with the standard baery. If a device
on a vehicle moves 1 hour per day, the baery will last
approximately 8-10 days on a single baery charge. If it
moves 2 hours per day, the baery will last roughly 4-5
days. If it moves nonstop, it will last between 8 and 10
hours. Bearing this in mind, we must also menon that
the moon sensor is incredibly sensive to vibraon –
even a passing vehicle may vibrate the vehicle on which
the XT-300 is installed enough to wake it. Under normal
circumstances this isn’t a problem, as the XT-300 will go
back to sleep aer 120 seconds of no movement, but
if the vehicle is parked on a busy street it can lead to a
dramacally reduced operang period for that specic
baery charge. For extended tracking, an extended
baery kit is available to extend the baery life to up to
75 total hours of movement. With the extended baery,
and driving approximately 1 hour per day, the extended
baery would last about 75 days on a single charge.
In order to access the live tracking features of the XT-300,
simply load your web browser on your PC (or Mac) and
go to hp://live.xtremetrakgps.com.
Make sure to have your login details handy that you
received during your device acvaon. To enter your
informaon, look for the login box, as shown on the next
page in Figure 5.0.
BATTERY CONSIDERATIONS
DEVICE ACTIVATION
WEB TRACKING INTERFACE
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In the Authorizaon Tab on the le side of the screen,
enter your login ID and password you selected during
acvaon, then click the LOGIN buon.
Once login is complete, the map will immediately jump
to your area and the locaon of your vehicle(s). You
may move your mouse over the vehicle to show specic
informaon about the vehicle such as latude, longitude,
and the speed at which the vehicle is traveling.
The locaon(s) of your vehicle(s) on the map are updated
every 10 seconds.
You may move the map within the browser by clicking on
the map, holding the mouse buon down, and dragging
the map. Double-click on an area to zoom in on it, or roll
the wheel on the back of your mouse to zoom in and out
on the center of the map. Clicking on a vehicle marker
(not the ag, but the vehicle marker itself) will open a a
“Device Opons” window (Figure 6.0, next page) which
gives you the ability to change the vehicle marker, change
the name on the ag, change the color of the ag or ag
text color, retrieve the address of the vehicle’s current
locaon, or auto-center (follow) the vehicle. To change
the vehicle marker, click on the vehicle marker image
below the save buon. A window will appear giving a
selecon of dierent vehicle icons you may use.
To change the text which appears on the ag, simply
change the text in the eld labeled FLAG TEXT. You may
change the color of the ag or text by clicking the COLOR
buon to the right of each eld, respecvely. When
you’ve nished making your changes to the ag color,
text color, ag text or vehicle marker, simply click the
SAVE buon.
The phone driver feature is available with paid access
to the SKYPE network, allowing you to phone the driver
through your PC. Other opons listed are not applicable
to the XT-300, such as locking and unlocking doors,
enabling and disabling the starter, honking the horn,
and remote starng the vehicle - these are available only
with hard-wired devices which must be physically wired
under the dash of the vehicle to perform these funcons
(such as the XtremeTrakGPS XT-100 or XT-200), thus do
not apply to a baery-operated device like the XT-300.
Figure 5.0 Web Interface Login
Figure 5.1 GPS Tracking Web Interface
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On the le side of the map screen you will nd a Control
Panel, providing tabs for Authorizaon, Map Control,
Vehicles, Reports, Alert System, Search, Direcons and
Roung, Address Markers, Live Support, and Historical
Playback. Clicking on any of these tabs will provide
access to each group of funcons. This control panel is
the key to all funcons and features of the web-based
tracking system. Through it the system provides access
to reports, alerts, live support, 90-day historical playback
and an unending array of other features – with more
new features constantly being added.
You may select the “Map Control” tab from the control
panel to the le, and the map control panel will open,
providing controls to zoom, pan, and set map rendering
opons. The XtremeTrakGPS system relies on Microso
Virtual Earth Maps to provide mapping of the coverage
area. In larger metro areas, high-resoluon aerial images
(also known as Bird’s Eye images) are available; in more
rural areas, even Hybrid view may not provide the same
level of detail as larger metro areas.
If you live in a rural area, you may nd it more useful to
select “Map View” in lieu of Hybrid or Bird’s Eye view.
When fully zoomed, the maps provide detailed street-
level informaon, enabling you to see the precise locaon
from which your XT-300 tracking device is transming.
When zoomed out completely, you have a complete view
of the world. If you have only one device, the “Center
Map” checkbox will automacally center the map on
that unit. If you have mulple devices, “Center Map” will
posion the center of the group of devices at the center
of the browser. If you select a single vehicle (under the
vehicles tab), the “Center Map” checkbox will tell the
system to center on the selected vehicle. “Opmize
Zoom” will zoom as closely as possible while sll keeping
the device or group of devices on the viewable map at
MAP CONTROL TAB
CONTROL PANEL
Figure 6.0 GPS Device Opons
Figure 6.1 Map Control Interface
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once. “Show Trac” will show trac ow and congeson
levels over major interstates and highways. Measured
areas will be highlighted in green for normal trac ow.
Areas experiencing moderate slow-downs in trac ow
will be highlighted in yellow, and areas with major trac
snarls will be highlighted in red. Areas highlighted in black
indicate complete blockages and trac at an absolute
standsll. By default, your login will show ALL the devices
associated with your account – up to a maximum of 512
units on screen at once.
In viewing all vehicles, you manually control the area of
the map you wish to view by using the zoom and pan
features to move the map within the view port. Clicking
the Map View buon will show a simple view of the map.
Satellite will show satellite imagery. Hybrid combines the
most useful features of both Map and Satellite views,
superimposing street lines and names over the top of
the Satellite imagery. The N, S, E or W seng allows you
to select between four dierent angles to view Birds’ Eye
imagery for a beer indicaon of surrounding terrain.
In order to select an individual vehicle, you may
select the “Vehicles” tab from the control panel,
and select a specic vehicle from the dropdown list.
Selecng a single vehicle from the dropdown list on the
VEHICLES tab enables you to turn all other markers o,
enabling quick isolaon of the target from among a large
eet of vehicles. This feature is oen used in conjuncon
with the “center map” checkbox on the map control to
“follow” a vehicle wherever it goes. Individual vehicle
selecon is also used to specify which specic vehicle to
replay under the historical playback control. Specifying a
single vehicle to track has implicaons under a number
of dierent controls. Check each secon of the manual
for the impact of individual vehicle selecon on each
funcon.
Currently there are 20 dierent report opons available.
More reports are being added regularly. There are two
types of reports – online reports which appear onscreen,
and oine (Excel) reports which are emailed to the
address you specify. Some reports - such as the vehicle
mileage by state report or vehicle operang report – are
available only via email largely due to the me required
to generate the report.
Another major dierence between online reports and
oine reports is the fact that an online report is typically
run for a single vehicle for a single day. Oine reports
can be run for ALL your vehicles for a period of several
months. Note: When you request an oine report for
mulple vehicles, bear in mind the ramicaons of your
request. An Excel spreadsheet only supports a maximum
of 65,535 rows. If you have more data over a period of
several months than can t in 65,535 rows, the report
will be truncated at row 65535. When a report is selected
from the Reports control, a semi-transparent overlay
appears on the map. Note that the device markers
connue to move, always reecng their locaons on
the map beneath. On this reports overlay, you may select
the specic parameters used for the selected report.
When reading a report, you will typically see a series
of dates/mestamps, along with the physical address
(or lat/lon, if the vehicle is connuing on a more-or-less
straight course), as well as vehicle speed and heading.
Headings are expressed in the range of 0 – 359, indicang
thedirecon in which the vehicle is poinng. Zero is
north; the value increments clockwise. Reports may be
highlighted and copied/pasted into Excel spreadsheets.
TRACKING OPTIONS
REPORTS
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Imagine, for a moment, that you’re a homebuilder, HVAC
installaon contractor, electrical or plumbing contractor.
You want to know what me your guys are arriving on
the job site each morning…. and what me they leave
in the aernoon. With the Zone Alert feature of the US
Fleet Tracking system, you can easily dene an unlimited
number of “Alert Zones” (also known as “geo-fences”)
and the system will automacally nofy you – by e-mail
or SMS text message (or both) – any me one of your
vehicles enters or exits the zones you dene. Dening
Alert Zones couldn’t be easier. First, zoom in on the area
in which you want to create a zone nocaon. From
here, it’s as simple as clicking the Alert System tab on the
Control Panel and selecng the opon to “Show Alert
Editor”. A window similar to that shown in Figure 8.1
(right) will appear at the boom of your screen. Click the
“Add Zone Alert” buon. In the rst eld, select a name
for your zone, and then click and drag the pushpins at
each corner of the highlighted zone on the screen.
You may roll the wheel on the back of the mouse to zoom
in or out on the map, or click and drag to move the map
while the Alert Nocaon Editor is open. An Alert Zone
can be as small as a driveway, or as large as an enre
connent. Note: While an Alert Zone can be as small as
a driveway, the funconality of an Alert Zone depends
on the device making one transmission on one side of
the box, and a second transmission on the opposite side
(inside vs. outside). Select the nocaon method that
you prefer.
You can have XtremeTrakGPS send an SMS text message
to your cell phone, or e-mail to any address you specify.
When you’ve nished specifying the e-mail address
or SMS address, simply click the opon to “Save Alert
Zone”, and the zone you’ve created will be added to the
list at the le. It’s that easy!
It’s possible to draw a zone so small that the device is
unlikely to make a transmission from within the dened
area. When in doubt, to increase reliability of Alert Zone
nocaons, it is recommended that you make the
box larger than the simple edges of a driveway. A area
of 100 feet square is the recommended minimum size.
TEXT AND EMAIL ALERTS
Figure 8.0 Reporng Interface
Figure 8.1 Geo-Fence Alert Sengs
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Note: SMS addresses are like email addresses. Some
wireless carriers dene their SMS addresses as
1 + areacode + cellnumber@[yourcarrier.com] (e.g.
14051234567@mycingular.net). Others do not recognize
the address if there exists a 1 before the area code. If
your SMS alerts are not arriving at your cell phone, try
changing the SMS address without the 1 and saving the
change to see if it makes a dierence.
With a correctly dened zone, you receive nocaon
anyme a vehicle enters or exits the area you’ve
specied.
The Speed Alert is a close relave of the Zone Alert.
Speed Alert enables you to dene speeds at which you
are noed. Speeds (like Alert Zones) can be dened for
specic vehicles, or for every vehicle in your eet. Any
me one of the specied vehicles exceeds the dened
speed; the XtremeTrakGPS system will nofy you with an
SMS text message to your cell phone, an e-mail, or both.
From the same Alert Editor window, select the opon
to “Add Speed Alert”. Specify a name for your alert (so
that you can nd it later in the list at the le), and select
whether you want the alert to apply to all vehicles or a
specic vehicle by selecng a vehicle from the dropdown
list. Fill in the speed in the next eld, and you’re almost
nished. Check the appropriate box and populate the
elds for SMS text message or e-mail nocaons
(depending on the method you prefer), and select the
opon to “Save Speed Alert”. You’ll see your alert added
to the list box at the le. Alerts are easily removed by
selecng the items in the Alerts list on the le side of
the Alert Editor Window and clicking the “Remove”
buon. When you are nished creang or eding Alert
Zones and Speed Alerts, click the [X] at the upper right
corner of the Alert Editor Window to close it and resume
normal operaon.
The “Search” feature enables the user to nd locaons
of selected subjects within a certain area. For instance, if
you were to type in “pizza” or “gas staons” in the “Find”
window pushpins would populate on the map of the
closest locaons that matched your search criteria.
A “Search Results” box will open on the right side of
your screen (See Figure 9.0) with addresses and phone
numbers for the locaons appearing on the screen. In
the simplest of terms, if it is in the phone book, the
XtremeTrakGPS tracking system will show it to you on
the map.
Direcons and Roung The “Direcons and Roung”
feature enables the user to enter a start and stop
address, along with up to 20 addional stops on a route.
The system will plot the route with driving direcons. By
default, “no opmizaon” is checked. This will show the
route in the order in which the stops were entered.
Note: Popups must be enabled on your browser in order
to receive driving direcons. Most browsers (IE, FireFox,
SEARCH
DIRECTIONS AND ROUTING
Figure 9.0 Local Search Results for “Gas”
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Safari, Chrome, etc.) allow you to enable popups from
our site specically while connuing to block popups
from unwanted sites.
If the checkbox is turned on for “Fastest Time”, the route
will be opmized and the stops reordered in such a
manner as to allow the driver to complete all stops in the
shortest amount of me.
If the checkbox is turned on for “Shortest Distance”, the
route will be opmized and the stops reordered in such a
manner to allow the driver to complete all stops with the
lowest possible mileage. Please note that the shortest
mileage is not always the fastest me – for example,
interstate travel might predicate slightly higher mileage,
but also higher speed and thus shortest me. In order
to receive driving direcons, the popup blocker on your
browser may need to be disabled temporarily to enable
the pop-up window with driving direcons to appear.
The Address Markers tab exists to enable the placement
of user-dened markers on the map. These markers can
provide quick and easy locaon of warehouses, oces,
and other landmarks relevant to your daily use of the
US Fleet Tracking vehicle tracking system. To access
this feature, select the “Address Markers” tab and click
“Show Address Editor”. Aer typing the name you wish
to appear on the marker label, type the address into the
address eld and click the “Find Lat:Lon” buon. The
system will nd the closest match in the database and
populate the latude and longitude with that locaon.
Alternavely, if you know the latude and longitude
(based on the posion of a vehicle), you can simply type
the latude and longitude and click the “Find Street
Address” buon. To place the marker on the map, click
the “Add Address” buon at the lower right corner of
the Address Editor window. A target icon will appear at
the locaon specied. When your mouse is placed over
this target icon on the map, a small window will appear
providing complete address informaon. To remove an
address marker, simply select that item in the list on
the le side of the Address Editor Window and click the
“Remove” buon. When you are nished creang or
eding your address markers, click the [X] at the upper
right corner of the Address Editor Window to close and
resume normal operaons.
In yet another of our connuing paern of industry rsts
(and our undying dedicaon to world-class customer
support), XtremeTrakGPS provides LIVE on-line chat
support from within the vehicle tracking interface.
With LIVE Chat Support embedded directly into our
tracking system (See Figure 11.0, next page), you can ask
quesons or be given direcon on how to use specic
parts of our system even while you connue to interact
with the system. There is no need to close the chat
window or go try something and come back. In fact, you
can leave the Live Support window open even while you
manipulate the map – zoom in, zoom out, pan the map,
select an individual vehicle or all vehicles, or even run
reports or historical playback. No other vehicle tracking
product on the market provides such an advanced level of
technical support and assistance to the user community
– because no other vehicle tracking company cares as
deeply about the sasfacon of its clients.
To talk with a LIVE support engineer, simply select the
Live Support tab on the control panel, and click the
buon labeled “Live Support System”. A window will
appear at the top of your screen similar to Figure 11.0.
LIVE CHAT SUPPROT
ADDRESS MARKERS
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To send a message to Tech Support, simply type your
queson into the lower box, and hit “enter” when you
are nished. The upper box will show the conversaon
between yourself and US Fleet Tracking support as each
queson is answered. Currently, we provide live online
support between 7am and 7pm (Central Time) Monday
through Friday and 9am through 4pm on Saturday.
The Historical Playback feature enables you to
geographically reanimate the path taken by a specic
vehicle based on historical (report) data. Before we can
begin an historical playback, we must rst select the
specic device we intend to replay from the VEHICLES
list on the Vehicles Tab. Once this is complete, select
the HISTORICAL PLAYBACK tab, and click the date on the
calendar for which you’d like to see a playback.
Next, click the PLAY buon on the top of the Historical
Playback control. Once the PLAY buon has been clicked,
the vehicle marker will begin reanimang the precise
path taken on the date selected.
The marker will leave a vapor trail over the route taken
to enable you to easily view the route. At the lower le
corner of the browser (on the browser status bar) you
will see the date and mestamp corresponding to the
vehicle’s marker placement. This value will increment
as records are read from the historical database as the
vehicle moves about the map. As with the normal (live)
playback, you may zoom or pan the map even as the
playback connues to run. Likewise, you may mouse
over the vehicle to see its speed at any point during the
playback.
The playback will begin at midnight on the date selected
and connue unl the last record transmied that day
has been rendered. To terminate the playback and
return to LIVE mode, simply click the buon labeled
“Return to Live View”. While the playback is running,
you may zoom in or out on the map – either by going to
the MAP CONTROL tab, or by rolling the wheel on the
HISTORICAL PLAYBACK
Figure 11.0 Live Chat Support Window
Figure 11.1 Historical Playback Panel
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back of your mouse. You may also PAUSE the playback by
clicking the PAUSE buon on the HISTORICAL PLAYBACK
tab. You may play forward or reverse, jump to the end
or the beginning. To play high-speed forward or reverse,
click quickly mulple mes on the >> or << buons on
the playback control.
When clicked, the ACTIVITY PANEL slides open or closed
from the boom of the browser (See Figure 12.1) to
show the ow of data transmied from your device(s).
If you have only one device, you will see one row of data
ow through the acvity panel roughly once every 10
seconds any me the vehicle is moving. If the vehicle is
not moving, no data will ow. If you have more vehicles
(devices) moving, you will see a much faster ow of data.
The purpose of the acvity panel is to provide an at-a-
glance list of the vehicles which are moving, and how fast
they’re moving.
For addional informaon, please visit us at
www.xtremetrakgps.com for the latest informaon,
ps, and upgrades available for your XT-300 GPS Tracking
device.
ACTIVITY PANEL
FOR ADDITIONAL INFORMATION
Figure 12.0 Historical Route Playback
Figure 12.1 Acvity Panel Window
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I just acvated my service. Why doesn’t my device show
on the map?
The device cannot show its locaon on the map unl
aer it makes its rst transmission. Take the device for a
drive and it should immediately begin tracking.
My map screen shows where the device was yesterday.
Today it’s in a completely dierent place, but the map
sll shows the old locaon. Are the satellites down?
The satellites don’t go down. The problem is that the
device has not transmied its locaon to the server since
the last locaon shown on the map.
Either (A) the device does not have power, (B) it doesn’t
have a view of the sky (and therefore cannot calculate its
locaon), or (C) the device is in an area with no wireless
data service, and therefore cannot transmit its locaon.
We recommend a physical inspecon of the device. It’s
possible the SIM door (the tab on the right side of the
device which covers the SIM card) may be open, the
device may be turned o, or the GPS receiver may be
turned o on the device.
My device/devices were moving on the map at 60mph
and suddenly they stopped moving in the middle of the
highway. Is your system down?
Our system has approximately 99.99% upme, so it’s far
more likely your browser has disconnected from (lost its
socket connecon to) our server.
Users of wireless networks are more likely to experience
this problem than users on physical wired connecons.
Simply log back into the website to reconnect to our
server and see current locaons of your vehicles.
I got onto Live Chat Support at 4am and nobody
answered.
Live Chat is staed from 7am to 7pm Monday through
Friday, and 9am to 4pm on Saturdays. Our intent here is to
fully support business hours throughout the connental
US, opening at 8am New York me and closing at 5pm
California me.
As we connue to grow, we may well evolve into a 24x7
technical support schedule. At this me, however, tech
support is only staed from 7am to 7pm.
My SMS alerts and/or email alerts aren’t coming
through. What’s wrong with the system?
There are several possible reasons for this problem.
Either (A) you did not check the box in front of the SMS
entry on the Alert Editor, (B) you have a 1 in front of your
number (14057491105) when the 1 is not supported by
your wireless carrier, (C) you do NOT have a 1 in front
of your number and the carrier requires it, (D) the SMS
text message was caught by a spam lter at your local
wireless carrier (they decided it was spam), or (E) the
wireless carrier simply failed to deliver the message.
Wireless carriers do not guarantee delivery of SMS text
messages. We’ve seen cases where some messages were
delivered in 20 seconds, while others were delivered
days later.
To conrm Alert nocaons are being sent properly, set
up an email alert (and make sure the email isn’t going
into your spam lter).
When I go into Direcons & Roung, I don’t get the
direcons.
Your browser is disabling pop-ups. Enable pop-ups (either
once, or for the enre site) and a separate browser will
appear with turn-by-turn driving direcons when you
FREQUENTLY ASKED QUESTIONS
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request a route.
When I search for any item – res, food, fuel, etc -
nothing comes up on the map.
The map will show telephone book entries for the area
viewed on the map. You may want to zoom the map out
slightly to encompass a larger area to ensure the viewed
map area includes businesses like those for which you’ve
searched.
My acvity panel doesn’t show anything moving.
What’s wrong?
The acvity panel shows the ow of data as it is received
from your devices. If you have only a single device which
is not moving, you will see nothing scrolling. When the
vehicle moves, you will see one line scroll past each me
the vehicle updates its posion.
The more moving vehicles you have on the map, the
more data is transmied, thus the data will transmit
more frequently and scroll through the Acvity Panel
faster. The purpose of the Acvity Panel is to enable you
to quickly see which vehicles are moving.
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