
6PO Box 4903,
Ontario, CA 91761
http://www.zinko.com
Toll Free: 1-800-579-8088
Phone: (909) 989-9526
Fax: (909) 989-1724
WARRANTY
Warranty period is for one year from purchase.All ZINKO products and parts, with the exception mentioned below, are
warranted against defects in materials and workmanship, which results in damage to products and parts. This warranty
shall cover repair and/or replacement of the products or components/parts free of charge. To qualify for warranty
consideration, return the ZINKO product, freight prepaid, to a ZINKO service facility.
Warranty Exceptions
No warranty claim will be accepted for damage or breakdown arising for any of the following reasons:
"Abuse or improper use, fair wear and tear, faulty or negligent operation, improper storage, chemical/electrical influences
or climatic or other effects which can not be related specially to faults in manufacture."
No liability is accepted for packing seals, springs, and/or the like, and the following:
• Alterations or remodeling on the products undertaken by the purchasers without any prior notice and
agreement to ZINKO.
• Severe and very highly frequent use, deviating from product specifications.
• Damage due to faulty installation or assembly by puchasers or third parties.
• Damage from natural disaster.
• Damage from such accidents as fire, submersion, dropping, etc.
If the above procedures do not correct the problem, contact your nearest ZINKO service facility. When submitting any jack or
equipment to be repaired, be sure to state the nature of the problem and indicate whether an estimate of the repair cost is needed.
PROBLEM CAUSE SOLUTION
Motor Does Not Run.
Disconnect Power Supply
Before Disassembly or Repair.
1. No supply voltage.
2. Broken lead wire or defective power
cord plug.
3. Defective switches.
4. Worn carbon brushes.
5. Defective motor.
6. Defective remote switch.
7. Unit is not plugged in.
1. Check line voltage.
2. Replace defective part.
3. Check switches.
4. Replace carbon brushes (see page 4).
5. Repair or replace motor.
6. Repair or replace switch.
7. Plug in unit.
Abnormal Noise From Motor. 1. Damage to pump or motor.
2. Damage of ball bearings, etc.
1. Repair or replace unit.
2. Replace ball bearings.
Motor Runs, But Cylinders
Do Not Advance or Retract.
1. Damage of release valve.
2. Oil level is too low.
3. Air in the system.
4. Filter plugged or dirt in the pump.
5. Damage of the pump body.
6. Relief valve out of adjustment.
1. Repair or replace release valve.
2. Fill reservoir to 1/2 of level gauge with
all cylinders retracted.
3. Bleed the system (see page 4).
4. Pump filter should be dismantled and
cleaned if necessary.
5. Repair pump.
6. Readjust as needed.
Cylinders Work, But Full
Pressure is Not Reached.
1. Damage of release valve.
2. Air in the system.
3. Damage of the pump body.
4. Lowering of set pressure.
1. Repair or replace release valve.
2. Bleed the system (see page 4).
3. Repair pump.
4. Readjust set pressure.
1. Damage of release valve.
2. Air in the system.
3. Unacceptable rise in oil temperature.
4. Damage of the pump body.
Cylinders Work, But
Speed is Too Slow or Erratic.
1. Repair or replace release valve.
2. Bleed the system (see page 4).
3. Stop operation or install oil cooler.
4. Repair pump.
1. Damage of release valve.
2. Damaged cylinder return springs or
damaged quick couplers.
Cylinders Do Not Retract.
1. Repair or replace release valve.
2. Repair or replace springs or couplers.
1. Damaged seals, seats, or steel balls.Leaking Oil. 1. Replace damaged component(s).
1. Damaged cords.
2. Bad insulation of electric parts.
Short Circuit.
1. Replace damaged component(s).
2. Locate and replace damaged
component(s).
Troubleshooting
WARNING
!
Zinko Hydraulic Jack
Models: ZPE-35RH-1M & ZPE-35RH-1MB Troubleshooting
REV 110707