Zippie Neptune Manual

Neptune
DIRECTIONS FOR USE
MANUALE D’USO
GEBRUIKERSHANDLEIDING
MANUAL DE USUARIO
INSTRUÇÕES PARA UTILIZAÇÃO
SEATING SYSTEM
SISTEMA DI SEDUTA
ZITSYSTEEM
UNIDAD DE ASIENTO
SISTEMA DE ASSENTO
294000.22002

If you are visually impaired, this document can be viewed in
PDF format at www.SunriseMedical.co.uk
Als u visueel gehandicapt bent kan dit document ook worden
gelezen in PDF-formaat op: www.SunriseMedical.nl
Questo documento è presente in formato pdf per gli
ipovedenti sul sito www.SunriseMedical.it.
Si tiene dificultades visuales, puede encontrar este
documento en formato pdf visitando: www.SunriseMedical.es
Se for deficiente visual, este documento pode ser visualizado
em formato PDF em: www.SunriseMedical.pt

ENGLISH
3
Neptune Rev.1.0
A. Supporti per contenimenti
laterali del bacino
B. Contenimenti laterali per
bacino
C. Appoggiapiedi
D. Ruote piroettanti (base
Compact)
E. Base Compact
F. Fori per il fissaggio del
tavolino
G. Supporto sacrale regolabile
H. Bracciolo
27
A. Laterale ondersteuning
B. Heupkussens
C. Voetsteun
D. Zwenkwielen (compacte
basis)
E. Compacte basis
F. Bevestigingsgaten werkblad
G. Bekkensteun
H. Armsteun
50
A. Soportes laterales
B. Soportes pélvicos
C. Reposapiés
D. Ruedas delanteras (base
compacta)
E. Base compacta
F. Orificios para fijación de
bandeja
G. Soporte sacro
H. Reposabrazos
73
A. Suportes laterais
B. Almofadas para as ancas
C. Apoios de pés
D Rodas giratórias (base
compacta)
E. Base compacta
F. Orifícios de fixação do
tabuleiro
G. Almofada para o sacro
H. Apoio de braços
96
A. Lateral Supports
B. Hip Pads
C. Footrest
D. Castors (Compact base)
E. Compact Base
F. Tray Fixing Holes
G. Sacral Pad
H. Armrest
4

ENGLISH
4Neptune Rev.1.0
Measurements and Usefull Information
NEPTUNE (mm) SIZE 1 SIZE 2
Measurements Min Max Min Max
Seat Depth 200 325 325 450
Seat to Top Back 325 450 425 575
Width at Hips 165 325 265 425
Width at Chest 150 270 225 345
Seat to Footplate 130 290 260 420
Weight of Seating Unit 10kg 13kg
BASE FRAMES Seat to Floor
Min | Max Tilt Angle Prone
Angle
Compact Base 240 540 25° 15°
Multi Height and Tilt Base 75mm Castors 325 785 25° 17°
Multi Height and Tilt Base 100mm Castors 355 815 25° 17°
Upholstery-Information and Removal
• All of the upholstery is fitted with press studs or zips to enable you to remove or replace as appropriate.
• Second sets of covers are available to purchase directly from Sunrise Medical. For cleaning and care instructions please refer to
our separate fabric brochure.
The Neptune chair has been designed to interface with a range of base frame options.
If you have been supplied the seating system with a Zippie base frame please refer to the separate instruction manual relating
to the specific base you have.

ENGLISH
5
Neptune Rev.1.0
Introduction
Dear Customer,
We are very happy that you have decided in favour of a high-
quality product from SUNRISE MEDICAL.
This instruction manual contains very important information
about the Neptune seating system, how to use it safely and
obtain the best results from it. Please read all the information
contained in this manual before using the chair and retain for
future reference. Ensure everyone using the equipment is aware
of the contents of this manual and understands how to use the
equipment safely.
These instructions provide guidance on the adjustments for
professionals, but they also give information on how the
equipment should be safely used, maintained, checked, and
correctly assembled by anyone who uses the seating system.
In every case the equipment should be supplied via qualified
professionals who will have adjusted the equipment, checked its
compliance and tested it appropriately.
The seating system should only ever be adjusted by qualified
professionals and persons that are suitably trained. For further
information please do not hesitate to contact us - all contact
details are below.
Sunrise Medical
Thorns Road
Brierley Hill
West Midlands
DY5 2LD
England
Phone: [phone]
Fax: [phone]
www.SunriseMedical.co.uk
Thank you for purchasing our product, we hope you enjoy
your new seating system.
Use
Attendant configurations, are exclusively for a user who is
unable to walk or has limited mobility, for their own personal use
indoors or outdoors.
The maximum weight limit (includes both the user and any
weight of accessories fitted to the wheelchair) is marked on the
serial number label, which is affixed to the crossbar or stabiliser
bar below the seating system.
Warranty can only be taken on if the product is used under the
specified conditions and for the intended purposes.
The intended lifetime of the product is 5 years.
Please DO NOT use or fit any 3rd party components to the
seating system unless they are officially approved by Sunrise
Medical.
Area of application
The variety of fitting variants as well as the modular design
mean that it can be used by those who cannot walk or have
limited mobility e.g. because of:
• Paralysis
• Loss of extremity (leg amputation)
• Extremity defect deformity
• Joint contractures/joint injuries
• Illnesses such as heart and circulation deficiencies,
disturbance of equilibrium or cachexia.
• When considering provision, please also note the body size,
weight, physical and psychological constitution, the age of
the child, living conditions and environment.
Operating Conditions
The seating system can be used indoors as well as outdoors in
attendant configurations, on dry, firm, relatively smooth surfaces.
It is not recommended for use in a storm, torrential rain, snow
and ice or other extreme weather conditions.
DANGER!
• Do not fit any unauthorized electronic equipment.
• Do not fit powered or mechanically operated mobility
devices, or any other device that changes the intended use
or the structure of the seating system.
• Any combination with other medical devices requires
approval directly from Sunrise Medical.

ENGLISH
6Neptune Rev.1.0
Contents
Contents
Measurements and Usefull Information 4
Upholstery-Information and Removal 4
Introduction 5
Use 5
Area of application 5
Contents 6
Definitions 7
Definitions of words used in this manual 7
1.0 Important Safety Advice 8
2.0 Warranty 9
GUARANTEE 9
3.0 Brakes 10
Operating Brakes, (Indoor Base Frames) 10
Applying Brakes 10
Releasing Brakes 10
4.0 Lock Levers 10
Effective Operation of Lock Levers 10
Using The Index Plungers (locking Variety Only) 11
Serial Number 11
5.0 Lever Use-Using Index Plungers 11
6.0 Serial Number Location 11
7.0 Lap Strap Fixing Location 11
Chest Harness 12
Fixing Onto Chair 12
8.0 Chest Harness-Adjustments 12
Fastening of Belts 12
9.0 Lap Srap Safety 13
Lap Strap Fitting 13
Harness and Lap Strap Positioning 13
Adjusting the Seat Depth 14
10.0 Seat Depth-Adjustments 14
Adjusting the Back Angle 14
11.0 Back Angle-Adjustments 14
Adjusting the Back Height 15
12.0 Back Heigh-Adjustments 15
Adjusting the Pad Height 15
Pad Angle Rotation/Fore and Aft 15
13.0 Sacral Pad-Adjustments 15
Adjusting Arm Height 16
Adjusting Arm Height 16
14.0 Arm Rest Positioning 16
Fitting a Tray 16
15.0 Tray Fitting 16
Height & Width of Supports, (Fig.16.1) 17
Adjusting the Wing Angle 17
16.0 Lateral Support Adjustments 17
17.0 Head Rest - Adjustment 17
Adjusting the Headrest Angle 17
Adjusting the Headrest Height 17
Hip Pad Width 18
18.0 Hip Pad Adjustment 18
Adjusting Pommel Height 18
Fore and Aft Adjustment 18
19.0 Pommel Adjustment 18
Legrest Detachment / Attachment 19
Legrest Length (3 positions) 19
Footplate Angle / Flip Away 19
Footplate Height / Length 19
20.0 Leg Rest Adjustment 19
21.0 Leg Rest Adjustment 19
Sandal Fixing 19
Foot Straps 19
22.0 Sandal/Foot Strap Adjustment 19
Fabric Upholstery Care 20
Metal Framework 20
23.0 Cleaning and Care 20
24.0 General Maintenance 20
What should be completed during a service? 22
What happens if a fault is found? 22
Who should carry out the service? 22
Frequency of Service 22
How To Book A Service 22
25.0 Servicing by Approved Dealer 22
26.0 Service Record Log 23
27.0 Warranty 24
Cleaning 25
Assessment of Fabrics / Foams 25
Electrical and Electronic Equipment Decomissioning 25
Appropriateness of Equipment 25
Manuals and Records 25
Inspection 25
Condition 25
28.0 Inspecting and Reissuing of Equipment 25
Accessories 26
Function 26
Fixings 26
Modifications 26
Labelling 26
Adjustment 26
Hand Over 26
Packaging 26
Handle Fitting 26

ENGLISH
7
Neptune Rev.1.0
Definitions
Denitionsofwordsusedinthismanual
Word Definition
DANGER!
Advice to the user of potential risk of
serious injury or death if the advice is
not followed
WARNING!
Advice to the user of a risk of injury if
the advice is not followed
CAUTION!
Advice to user that potential damage
to equipment may occur if the advice
is not followed
NOTE: General advice or best practice
Reference To Additional Documentation
Dealer signature and stamp.
NOTE:
The seating system shown and described in this user guide
may not correspond in every detail exactly to your own model.
However, all instructions are still entirely relevant, irrespective of
detail differences.
The manufacturer reserves the right to alter without notice any
weights, measurements or other technical data shown in this
manual. All figures, measurements and capacities shown in this
manual are approximate and do not constitute specifications.
NOTE:
Please keep a note of your local service agent’s address and
telephone number in the space provided.
In the event of a breakdown, contact them and try to give all
relevant details so they can help you quickly.

ENGLISH
8Neptune Rev.1.0
1.0 Important Safety Advice
WARNINGS!
We at Sunrise Medical are committed to producing products of
the highest standard. All of our products fulfil the essential safety
and environmental requirements as defined in the European
Directives. However, improper use of the products will potentially
put the users at risk and therefore Sunrise Medical strongly
suggest that the following information is strictly adhered to at all
times.
WARNINGS!
• Ensure all adjustment mechanisms are secure and in place
before operation. If it is likely that the hand-wheels will be
repeatedly loosened, Zippie can supply allen key bolts as an
alternative. We strongly recommend this if there is a danger
from those in the vicinity of the user.
After completing any alterations ENSURE all nuts, bolts, knobs,
hand wheels and other fixings are securely tightened and in
position, and that they are regularly checked as part of the
maintenance of the chair. Never over adjust or over tighten
moving parts.
• All postural support straps and harnesses should be in place
and properly adjusted to the user, prior to usage of any kind
(see pages 8 & 9).
• When fitted to an indoor base frame the Neptune should
always be positioned on a level, flat floor. The Neptune chair
can be moved between one working area and another. For
safety ALWAYS return the product to a neutral position and
lower before moving (lower in height, level the seat, ensure
the back is upright etc). After the chair has been moved and
during use the chair should be placed in a static position with
the brakes applied. Indoor base frames such as the compact
base are designed to be used inside, however it is
acceptable to take these bases externally for a brief period if
transferring the chair from one indoor area to another.
• Heavy items on the tray will affect stability. The fitting of
anything other than the standard Zippie tray may
substantially affect the stability of the seating system and
should therefore be checked before issue.
• If at any time it is noted that areas of the users skin remain
reddened after being out of the seating system for around 10
minutes, urgently contact the qualified professional who
performed the hand over of the equipment. This may be a
sign of excessive pressure being exerted by the seating.
This might occur in the initial use of a new seat where further
adjustment may be required, where the user has been badly
placed, grown or where an underlying medical problem
exists. Review may be necessary in such cases
• Keep all products away from excessive sources of heat,
cigarettes and naked flames.
• If you suspect that the system may be faulty, cease use of
the equipment straight away and immediately contact the
organization who supplied the system. (Zippies contact
information can be found on the back cover).
• The equipment will be labelled with important information.
NEVER REMOVE these information labels or allow them to
be defaced, overlaid or altered.
• All modifications, adjustments, reconditioning, repairs,
disposal, and servicing of the seating unit must ONLY be
carried out by the agencies who supplied the equipment (see
pages 16 and 17).
• The equipment will be labelled with important information.
NEVER REMOVE these information labels or allow them to
be defaced, overlaid or altered.
• All modifications, adjustments, reconditioning, repairs,
disposal, and servicing of the seating unit must ONLY be
carried out by the agencies who supplied the equipment (see
pages 30-31).
DANGER!
Multi Adjustable Head support
Wings on the head support are ideally set at 45 degrees. Do
NOT bring the wings in tight to the head. Ensure that the head
support is set in such a way that the child cannot loop their head
around the wings and get stuck.
Flexi-Supports and Lateral Supports
Ensure the straps do not infringe on any feeding tubes the child
may have.
WARNING!
Pommel
The pommel is designed to abduct the users knees to help keep
the hips in a good position. Do NOT use the pommel as a way of
holding the user in the seat. Remove the pommel when
transferring the user in and out of the seat (not required for
contoured seats.)
Foot Sandals and Straps
Should only be fixed when the user is wearing shoes or boots.
Tray
Do NOT use the tray as a way of securing children in a chair.
Always ensure that the lap strap and any other straps supplied
are used. Ensure that the tray clips are secure on both sides of
the tray. If the tray is damaged, ensure that this will not be a
hazard to the user. Never leave hot items on the tray while
children are unattended.
DANGER!
CHOKING HAZARD – This mobility aid uses small parts which
under certain circumstances may present a choking hazard to
young children.

ENGLISH
9
Neptune Rev.1.0
2.0 Warranty
GUARANTEE
THIS GUARANTEE DOES NOT AFFECT YOUR LEGAL RIGHTS IN ANY WAY.
Sunrise Medical* provides a guarantee, as set out in the warranty conditions, for wheelchairs to its customers covering the following
Warranty conditions
Should a part or parts of the wheelchair require repair or replacement as a result of a manufacturing and/or material fault within 24
months or for frame and cross-braces within 5 years after delivery to the customer, then the affected part or parts will be repaired or
replaced free of charge. (Batteries are guaranteed for a period of 12 months subject to the correct battery care plan being followed)
To enforce the warranty, please contact Sunrise Medical Customer Service with the exact details of the nature of the difficulty. Should
you be using the wheelchair outside the area covered by the Sunrise Medical customer service agent, repairs or replacement will be
carried out by another agency as designated by the manufacturer The wheelchair must be repaired by a Sunrise Medical designated
Customer Service agent, (dealer).
For parts, which have been repaired or exchanged within the scope of this warranty, we provide a warranty in accordance with these
warranty conditions for the remaining warranty period for the wheelchair in accordance with point 1).
For original spare parts which have been fitted at the customer’s expense, these will have a 12 months guarantee, (following the
fitting), in accordance with these warranty conditions.
Consumable parts such as pads, tyres, inner tubes and similar parts are excluded from the warranty, except in the case that premature
wear of the part is the direct result of a manufacturing fault.
Claims from this warranty shall not arise, if a repair or replacement of a wheelchair or a part is required for the following reasons:
The product or part has not been maintained or serviced in accordance with the manufacturer’s recommendations as shown in the
User Instructions and/or the Service Instructions.
Accessories have been used which are not specified as original accessories.
The wheelchair or part having been damaged by neglect, accident or improper use.
Changes/modifications have been made to the wheelchair or parts, which deviate from the manufacturer’s specifications.
Repairs have been carried out, before our Customer Service has been informed of the circumstances.
This guarantee is subject to the law of the country in which the product was purchased from Sunrise Medical“
* Means the Sunrise Medical facility from which the product was purchased.

ENGLISH
10 Neptune Rev.1.0
3.0 Brakes
Operating Brakes, (Indoor Base Frames)
WARNING!
Always apply the brakes when the chair is stationary.
Applying Brakes
Depress lever (A) with your foot. To secure the chair in place
you should suppress all the brakes fitted to the wheels on the
base. (Fig.3.1).
A
Fig.3.1
Releasing Brakes
To release the brakes you should flick the levers up using the
top of your foot. When all brakes are released the chair will be
free to travel in any direction. (Fig.3.2).
A
Fig.3.2
4.0 Lock Levers
Effective Operation of Lock Levers
Never remove these levers entirely as this will prevent you from
being able to perform adjustments in the future.
• To use: Turn the lever handle clockwise to tighten or anti
clockwise to loosen.
• To use the lever when an obstruction is met: Pull the handle
of the lever outwards, towards you (A). This disables the
function of the lever, (Fig.4.1).
• Continue to hold the lever out and reposition the lever
handle in a suitable position past the obstruction.
• Release the handle to re-engage the lever function (B) and
continue to tighten or loosen in the normal way, (Fig.4.2).
• Repeat this procedure in areas where adjustment is
restricted due to an obstruction.
Fig.4.1
Fig.4.2
A
B

ENGLISH
11
Neptune Rev.1.0
5.0 Lever Use-Using Index Plungers
Using The Index Plungers (locking Variety Only)
To place the plungers in an open position, (Fig.5.1-5.3):
• Pull out the plungers to maximum tension (B).
• Turn the plungers a half turn anti-clockwise (C) This places
them in an open position.
• To close - Turn the plungers a half turn clockwise and they
should snap back into a locked position (A).
A
Fig.5.1
LOCKED BPULL
Fig.5.2
COPEN
Fig 5.3
6.0 Serial Number Location
Serial Number
The serial number, (A), is located at the rear of the seat beneath
the seat cushion, (Fig.6.1).
NOTE: You will need to pull the seat cushion up releasing it from
the poppers at either side, (Fig.6.1).
Fig.6.1
A
7.0 Lap Strap Fixing Location
DANGER!
Incorrect fitting of lap straps can put the user at serious risk.
The Neptune is fitted with buckles as standard which can be
utilised for either 2 or 4 point lap belts. The primary fittings (A)
are loacted on either side at the back of the chair. The
secondary fittings (B) are located either side at the front on the
underside of the chair, (Fig7.1-7.2).
Fig.7.1
A
Fig.7.2
A
B

ENGLISH
12 Neptune Rev.1.0
8.0 Chest Harness-Adjustments
Chest Harness
DANGER!
• GREAT CARE should be taken when fitting a chest harness
and the following points should always be followed:
• The straps on the harness should never be allowed to move
close to or in any way cause an obstruction to the childs
neck.
• The straps should never be fitted too tightly and should be
clear from any obstruction.
• The sternum strap on the chest harness should always be
adjusted prior to use to ensure that it is no higher than the
middle of the users chest.
• A lap strap should always be fitted if a harness is being
used to ensure the child cannot slide down onto the
sternum strap.
• Always ensure that the belts offer your child both comfort
and support. If the childs clothing has been adjusted (i.e. a
jumper removed) the straps should be re-adjusted
accordingly. (Fig.8.1).
Fig.8.1
Fixing Onto Chair
• The Triton comes with guide plates for the top straps which
are located either side of the upper back (A). The webbing
strap should be fed through these guides and then adjusted
and secured in place using the cam buckle clasps (B)
directly beneath the guide plates. (Fig.8.2).
A
B
Fig.8.2
• The straps at the bottom of the harness should be fed
through, adjusted for fit and then locked using the Cam
Buckle Clasp (C) located on the hip pad rail. (Fig.8.3).
C
Fig.8.3
Fastening of Belts
• Feed the fabric belt through the buckle on the strap.
• The belts should be pulled through enough to suitably
support your child whilst still being comfortable.
• When this has been achieved the buckle should be
snapped closed to secure the strap in place. (Fig.8.4).
Fig.8.4
WARNING!
The same precautions highlighted here should be adhered to
when using any form of trunk supports or flexi supports with
straps.
DANGER!
If there is any possible chance of the child getting the straps
caught around their neck, REMOVE THE HARNESS
IMMEDIATELY.

ENGLISH
13
Neptune Rev.1.0
9.0 Lap Srap Safety
DANGER!
INCORRECT FITTING OF LAP STRAPS CAN PUT THE
USER AT SERIOUS RISK.
Lap Strap Fitting
When using lap straps we recommend the following points
should always be adhered to:
The angle that the hip belt is attached to the seating system
has a direct effect on the angle of pull on the pelvis.
Considerations:
• A 60° angle of attachment to the seat rail positions the hip
belt anterior and inferior to the ASIS, which reduces the
tendency of the client with a posterior pelvic tilt to slip
underneath the belt.
• A higher angle of attachment of the primary straps
encourages a posterior pelvic tilt, which assists in
positioning clients with an anterior pelvic tilt.
• The secondary straps of a 4-point hip belt are attached to
the seat post between 45° and 90° to hold the primary
padded strap in place and to prevent the belt from riding
into the abdomen or twisting.
• The angle of attachment may have to be compromised in
order to accommodate such situations as wounds in the
pelvic area, unstable hip joints or gastric tubes.
Tightening the belt:
Keep belt tightened at adjustment straps during fitting and daily
use to ensure correct pad placement.
For padded hip belts the pads are to be touching when
correctly tightened. For non-padded hip belts the adjustment
strap at the buckle should be approximately 3” (76mm) long.
Education of the care giver is essential for correct hip belt
positioning.
Sizing:
Measure hip width to determine the belt size required. The
suggested method for measuring hip width is from trochanter to
trochanter. If this is not possible, measure from ASIS to ASIS
and add a couple of inches. The correct belt size for the
individual has padding that covers all of the bony prominences.
• Always check that the child’s pelvis is symmetrical and
positioned securely at the back of the seat.
• Always ensure that the lap straps and chest harness hold
the child securely and are comfortable. Ensure they provide
a snug fit, a simple rule of thumb is to allow two fingers to
be inserted between the belt and the childs body.
• Never leave a child in a chair unattended without the lap
strap being fastened.
• A lap strap should always be fitted if a harness is being
used.
• When altering the angle between the seat and the back of
the chair always re-adjust the chest harness and lap strap
accordingly to ensure all safety recommendations are
followed.
Harness and Lap Strap Positioning
This diagram below shows the recommended positioning of the
chest harness and lap straps, (Fig.9.1):
Chest Harness
Fitting
The cross strap on the
chest harness must be fitted
no higher than the sternum
(mid chest).
All straps & harnesses
must be securely fitted
to the back of the
chair.
Primary Lap Strap Fitting
Primary Lap Strap Fitting
Secondary lap strap fitting (four-
point lap strap)
Fig.9.1

ENGLISH
14 Neptune Rev.1.0
10.0 Seat Depth-Adjustments
WARNING!
• When mounting the seating system to a base for the first
time, or when an adjustment has been made to the size of
the system, a stability assessment should be carried out
prior to use of the equipment.
• Once you have adjusted the seat length, always ensure
these points are firmly fixed and are checked as part of
maintenance of the chair.
Adjusting the Seat Depth
• Pull out plungers (A) located on both sides of the seat,
(Fig.10.1-10.2).
• Slide the seat in or out to change the length.
• Release the plungers and continue to slide until the frame
locks into place.
NOTE:
• When increasing the seat depth it is best to stand at the
rear of the chair with the brakes applied and pull the back
frame towards you.
• When reducing the seat depth you should do the same
whilst standing at the front of the chair.
Fig.10.1
A
A
Fig.10.2
11.0 Back Angle-Adjustments
WARNING!
Always ensure that the back is secure and that the levers are
tightened before using the chair.
Adjusting the Back Angle
• Open the levers (A) on both sides of the chair and angle the
back to the desired position by pulling up or pushing down
bar (B). Fig.11.1-11.2.
• The back will click into position as you change the angle.
• When the desired back angle has been reached, hinge
closed the levers to secure the back in place.
Fig.11.1
A
A
Fig.11.2
B

ENGLISH
15
Neptune Rev.1.0
12.0 Back Heigh-Adjustments
WARNING!
Always ensure that the back is secure and the bolts are
tightened before using the chair.
Adjusting the Back Height
• Loosen the two hand wheels (A) on the plastic back panel
by half a turn, (Fig.12.1).
• Slide the plastic panel up or down to the desired height.
• Tighten the two hand wheels securely to fix the back in
place.
NOTE:
The two hand wheels, (A) may be replaced with screws
requiring a 4mm Allen Key (supplied).
Fig.12.1
A
13.0 Sacral Pad-Adjustments
WARNING!
Always ensure that the back is secure and the bolts are
tightened before using the chair.
Adjusting the Pad Height
• Pull the cushioned pad away from the framework.
• Loosen the allen key bolts (A) by a half turn with a 4mm
allen key (supplied).
• Move the sacral plate up or down within the adjustment slot.
• Once in place tighten bolts (A) to secure, (Fig.13.1).
Pad Angle Rotation/Fore and Aft
• Loosen allen key bolts (B) on either side of the chair and
gently tilt the pad up or down and move forward or back to
set the desired position of the sacral pad.
• Once in place securely re-tighten the allen key bolts,
(Fig.13.2).
Fig.13.1
A
Fig.13.2
B

ENGLISH
16 Neptune Rev.1.0
14.0 Arm Rest Positioning
WARNING!
Always ensure that the arms of the chair are secure before
using the chair.
Adjusting Arm Height
(A) highlights the button which is used to adjust the height of
the arms and therefore in turn the height of the tray, (Fig.14.1).
• Keeping button (A) depressed, heighten or lower the arm
accordingly. Release the button to lock the arm in place.
Adjusting Arm Height
The arms fitted to your Neptune chair can be altered to sit
throughout an angle range, enabling the user to level their tray
no matter what tilt the chair is secured at, (Fig.14.2).
• Pull plunger (B) outwards away from the arm.
• While holding the plunger open, tilt the arm up or down to
achieve the angle required.
• When a suitable position has been acquired, lock the arm
into place by releasing the plunger, ensuring it fits securely
back in place.
CAUTION!
The plunger (B) should pull out freely, if resistance is felt
ensure no weight is being put through the arm rest.
NOTE: Use the tilt in space on the base frame to fine
tune the adjustment.
Fig.14.1
A
B
Fig.14.2
B
15.0 Tray Fitting
WARNING!
• Always ensure that the arms are fixed in position and the
tray is secure before leaving the user unattended.
• Never leave anything hot on the tray while the client is
unattended.
Fitting a Tray
• First check that both of the chair arms are positioned at the
same height.
• Line up the arms of the tray with the holes on the arms of
the chair, (A).
• Slide both arms of the tray through the relevant holes until
the desired position is reached, (B).
• Secure the tray in place on both sides via the hand wheels
at the side of the chair arms, (C). Do not over tighten,
(Fig.15.1-15.3).
Fig.15.1
A
Fig.15.2 B
Fig.15.3 C

ENGLISH
17
Neptune Rev.1.0
16.0 Lateral Support Adjustments
WARNING!
• Check that the supports are not too high under the arms of
the user or tight around chest area by running your fingers
around the inside of the supports.
• Check that the supports do not infringe on any feeding
tubes.
Height & Width of Supports, (Fig.16.1)
• Loosen both bolts (A) by half a turn using the 4mm allen
key provided.
• Slide the pads up or down along the slot in the seat back
(B) to adjust the height, and outwards to set the width and /
or angle.
• Re-tighten the allen key bolts to secure the supports in
place.
NOTE: Flip away laterals are available as an upgrade if access
for hoisting is required.
Fig.16.1 A
B
17.0 Head Rest - Adjustment
WARNING!
Always check that the headrest is secure and the wings are not
tight around the head. The headrest wings are ideally set at 45
degrees to the back.
Adjusting the Wing Angle
Adjustment point (A) allows you to move the wing position to
offer more side support to the head, (Fig.16.2).
• Unzip the headrest cover at the back and loosen the allen
key bolts (A) using the 4mm allen key provided.
• Adjust the sides of the headrest into the desired position.
• After desired position has been reached tighten the bolts to
secure in place.
NOTE: Perform this for either side wing of the headrest.
Adjusting the Headrest Angle
• Adjustment points (B) allow you to alter the angle of the
headrest to support the head and neck.
• Levers (B) should be operated together to achieve the
desired head positioning of the user. Loosen the levers by
turning anti-clockwise.
• Once loose, the head support angle can be manually
adjusted to suit the user.
• Tighten the levers to secure in place.
Adjusting the Headrest Height
• Loosen the hand wheel (C)
• Slide the headrest up or down inside the bracket on the
back of the chair.
• Re tighten the hand wheel to secure in place.
Fig.16.2 A
Fig.16.3
C
B

ENGLISH
18 Neptune Rev.1.0
18.0 Hip Pad Adjustment
Hip Pad Width
• Un-tighten allen key bolt (A) by a half turn using the 4mm
allen key supplied. Then slide the hip pad along the hip pad
bar (B) to set at the desired width.
• Re-tighten the allen key bolt (A) to secure the pad in place.
A
B
Fig.17.1
19.0 Pommel Adjustment
Adjusting Pommel Height
NOTE: The height adjustment can be used for removing the
pommel or adjusting accordingly to the height of the chair
cushion.
• Pull and hold out plunger (A) whilst moving the pommel up
or down to achieve the desired height.
• Release plunger (A) relocating it into one of the holes (B) in
the pommel bar. Always ensure the plungers are locked
securely in place, before use.
• The pommel can also be removed this way.
Fore and Aft Adjustment
Un-tighten allen key bolt (C) and move the pommel along the
slot in the metal pommel bracket.
Re-tighten bolt (C) to secure in place.
NOTE: You can get additional fore and aft adjustment by
removing the fixing screw (C) altogether then dismounting the
pad from the metalwork, rotating the metalwork 180°, re-fixing
the pad and replacing the bolt (C), tightening in place.
Fig.18.1
A
B
Fig.18.2
C

ENGLISH
19
Neptune Rev.1.0
20.0 Leg Rest Adjustment
Legrest Detachment / Attachment
• Pull and lock open plunger A1 (by rotating 90°) which is on
the right hand side of the seat as you are looking at the
chair.
• Pull and hold open the plunger A2 which is (on the left side
of the seat as you are looking at the chair) to enable you to
disengage the legrest from the main seating unit.
Legrest Length (3 positions)
• Hold open plunger (B) on the back of the leg rest post and
re-locate into one of the holes in the legrest stem.
NOTE: Viewed from back of seat.
Fig.19.1
A1B
A2
D
21.0 Leg Rest Adjustment
Footplate Angle / Flip Away
• Using plungers (C) on either side of the chair, select the
relevant hole and release the plungers into the hole to
secure the footplate in place.
• The footplate can be flipped up manually to allow clearance
for standing transfers etc.
Footplate Height / Length
• Loosen bolt (D) by half a turn with a 4mm allen key so you
can slide the footplate up and down the leg stem.
NOTE: For the shortest length raise the footplate up the leg
stem to the minimum and close the leg stem to the minimum
setting.
Fig.20.1
C
22.0 Sandal/Foot Strap Adjustment
Sandal Fixing
• Underneath the footplate loosen the central allen key bolt
turning anti-clockwise.
• Rotate the sandal to the desired position along slot (E).
• Fix in place by tightening the allen key bolt beneath the
footplate.
Foot Straps
WARNING!
Do not use foot straps unless the client is wearing shoes.
Foot straps or ankle supports can be attached through the slots
in the sandal to secure feet.
• Feed the strap through the buckle and close the buckle shut
to secure.
• Alternatively a fixing kit can be supplied to fit the ankle
supports directly to the footplate.
Fig.21.1
E
Fig.21.2
E

ENGLISH
20 Neptune Rev.1.0
23.0 Cleaning and Care
We recommend the following points for successful cleaning of your equipment:
NOTE: It is possible that some surface wrinkling may occur following these processes.
Fabric Upholstery Care
Refer to Sunrise Medicals seperate fabric cleaning guide which can be found on their website www.Sunrise Medicalseating.co.uk or in
hardcopy format from the Sunrise Medical office. Do not use bleach, acidic, solvent, abrasive, biological or phenolic based cleaners.
Metal Framework
• If all upholstery is removed the metal framework can be cleaned with hot soapy water and detergent or it can be steam cleaned.
(Labelling may need to be replaced following steam cleaning).
• Ensure that the framework is thoroughly dried after cleaning.
• Always ensure that any moving or adjustable parts are re-lubricated.
24.0 General Maintenance
General maintenance should be carried out by a competent, professional person who is well informed on how to use the equipment
(see warranty - page 33) if there is no such person available or a more thorough check is needed, a service via an approved repairer
(see opposite) should be booked. The person who carries out the maintenance check or service should always fill out the service
history log record (page 32) in order to ensure the warranty remains valid.
As documented opposite, the degree of maintenance required is dependant on various factors relating to the use of the product. In
addition to the specific functional adjustment warnings specified in this manual, it should be ensured that a thorough inspection of the
following should be completed at no greater than 6 month intervals:
NOTE: Please see the Maintenance Table on the next page.
NOTE: Points listed here are generic across the Sunrise Medical range and do not apply to all products.