3M XT-1 User manual

3M™ Wireless Communication System, Model XT-1
Operating Instructions
Rev 1.0
© 3M 2007 November
:SYSTEM MENU
01>Drivethru Volume< 04 Registration
02>Monitor Volume< 05 Noise Reduction
03>Night Volume< 06 Set Time & Date

Table of Contents
3M™ Wireless Communication System, Model XT-1: Operating Instructions Rev 1.0 © 3M 2007 November
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Table of Contents
OVERVIEW ..................................................................................................................................... 7
Safety Information..................................................................................................................... 7
Safety Rules............................................................................................................................ 7
Intended Use........................................................................................................................... 7
Signal Words........................................................................................................................... 7
Product Safety Labels ............................................................................................................. 7
System Warnings .................................................................................................................... 8
Other Conventions .................................................................................................................... 8
Important Notes and Notes...................................................................................................... 8
FCC Information......................................................................................................................... 8
CONFIGURATION .......................................................................................................................... 9
Enter Configuration Mode......................................................................................................... 9
Navigating the Base Station Display....................................................................................... 9
Interpreting Display Information .............................................................................................. 9
Buttons................................................................................................................................... 10
Connecting to the Ethernet Port ............................................................................................ 11
Network Setup....................................................................................................................... 11
Logging into the Base Station with a Computer.................................................................... 11
Change Basic Volume Settings.............................................................................................. 12
Inbound Microphone Volume ................................................................................................ 12
Outbound Talk Volume.......................................................................................................... 12
Vehicle Alert Volume............................................................................................................. 12
Outbound Greeter Message Volume..................................................................................... 13
Change the Monitor Volume................................................................................................... 13
Inbound Listen....................................................................................................................... 13
Outbound Talk....................................................................................................................... 13
Vehicle Present ..................................................................................................................... 14
Vehicle Approach .................................................................................................................. 14
Page Messages..................................................................................................................... 14
Greeter Messages................................................................................................................. 14
Change the Night Volume....................................................................................................... 15
Registering Headsets.............................................................................................................. 15
Add Headsets........................................................................................................................ 15
Remove Headsets.................................................................................................................16
List All Headsets.................................................................................................................... 16
Resetting Inactive Days.........................................................................................................16
Checking Headset Software Revision................................................................................... 16
Change Noise Reduction Level.............................................................................................. 16
Inbound Microphone Noise Reduction Level......................................................................... 16
Acoustic Echo Canceller........................................................................................................ 17
Set System Date and Time...................................................................................................... 17
Change Global Settings..........................................................................................................17
Text and Audio Prompts Language....................................................................................... 17
Drive Thru Audio Duplex Mode ............................................................................................. 18
Page Channel Heard by Order Taker.................................................................................... 18
Number of Base Stations at this Site..................................................................................... 18
Store is Now Closed Prompt ................................................................................................. 19
Pull Ahead Prompt................................................................................................................. 19
Customer Order Point Prompt Language.............................................................................. 19
Order Point TALK with No Vehicle........................................................................................ 19
Order Takers in Cross Lane Mode........................................................................................ 19

Table of Contents
3M™ Wireless Communication System, Model XT-1: Operating Instructions Rev 1.0 © 3M 2007 November
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Detector Type........................................................................................................................ 20
Order Taking Modes Setup..................................................................................................... 20
Change Site Scheduling..........................................................................................................20
Regular Site Schedule...........................................................................................................21
Holiday/Exception Schedule.................................................................................................. 21
Change Site Information.........................................................................................................21
Change Self Monitoring ..........................................................................................................21
Change Passcodes.................................................................................................................. 22
User Passcodes .................................................................................................................... 22
Installer Setup.......................................................................................................................... 22
Load Installation Settings ......................................................................................................22
Save Installation Settings......................................................................................................23
Factory Setup (Restore Factory Defaults)............................................................................. 23
Create and Load Templates.................................................................................................... 23
Reboot System......................................................................................................................... 23
Check the Revision Levels ..................................................................................................... 23
Activate the Backup Intercom................................................................................................ 24
OPERATION ................................................................................................................................. 25
Headsets................................................................................................................................... 25
Overview................................................................................................................................ 25
Component Identification and Description........................................................................................25
Fitting the Headset ................................................................................................................ 26
Replace the Battery............................................................................................................... 26
Out of Range ......................................................................................................................... 27
Cleaning................................................................................................................................. 27
Base Station Setup.................................................................................................................. 28
Navigating in the Base Station in Run Mode.................................................................................... 28
Change Order Taking Mode.................................................................................................. 28
Explanation of Order Taking Modes................................................................................................. 29
Listen: Auto, Manual, and Always On..........................................................................................29
Talk: Manual Latching, Push to Talk, Automatic..........................................................................29
Automatic Standby: On and Off...................................................................................................30
Vehicle Detector: Presence or Ignored........................................................................................ 30
Order Point: Used or Not Used....................................................................................................30
Which Order Taking Mode to Select ................................................................................................30
Change Lane Mode............................................................................................................... 30
Split Lane.........................................................................................................................................31
Cross Lane.......................................................................................................................................31
Change Volume Mode........................................................................................................... 31
MAINTENANCE............................................................................................................................ 33
Headset..................................................................................................................................... 33
Replacing the Ear and Headband Pads................................................................................ 33
Battery Charger........................................................................................................................ 33
Location................................................................................................................................. 33
Cleaning the Contacts...........................................................................................................33
Batteries.................................................................................................................................... 34
Care, Handling and Storage.................................................................................................. 34
Low Battery Message............................................................................................................ 34
Charging Batteries................................................................................................................. 34
Disposing of Batteries............................................................................................................ 34
Making Sure Batteries are Ready for Use............................................................................. 35
Important Information about XT-1 Rechargeable Batteries................................................... 35

Table of Contents
3M™ Wireless Communication System, Model XT-1: Operating Instructions Rev 1.0 © 3M 2007 November
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TROUBLESHOOTING.................................................................................................................. 37
General Troubleshooting........................................................................................................ 37
Battery and Battery Charger Troubleshooting..................................................................... 38
APPENDIX: BASE STATION SPECIFICATIONS........................................................................ 39
Physical .................................................................................................................................... 39
Electrical................................................................................................................................... 39
Functional................................................................................................................................. 39
APPENDIX: GREETER MODULE................................................................................................ 41
Greeter Setup........................................................................................................................... 41
Enter the Greeter Configuration Menu.................................................................................. 41
Play Greeter Message........................................................................................................... 41
Select Specific Greeter Messages........................................................................................ 41
Change Playback Mode ........................................................................................................ 41
Change Playback Delay Time............................................................................................... 42
Set Greeter Playback through Headsets............................................................................... 42
Set Playback through Monitor ............................................................................................... 42
Turn on Tone to Headsets During Greeter Playback............................................................ 43
Turn on Restaurant Closed Playback Message.................................................................... 43
Turn on External Detector Playback Message...................................................................... 43
INDEX............................................................................................................................................ 45

Table of Contents
3M™ Wireless Communication System, Model XT-1: Operating Instructions Rev 1.0 © 3M 2007 November
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Overview
3M™ Wireless Communication System, Model XT-1: Operating Instructions Rev 1.0 © 3M 2007 November
Page 7 of 48
Overview
Safety Information
Safety Rules
Read, understand, and follow all safety information contained in these
instructions prior to installation & operation of the 3M Headset Intercom
System, Model XT-1. Failure to follow all instructions listed could result in
electrical shock, fire and/or other personal injury. Retain these instructions for
future reference.
Intended Use
The 3M Headset Intercom System Model XT-1 is intended for use to provide 2-
way radio-frequency audio communication in quick service drive-through
restaurants and convenience stores.
The system must be installed as specified in the Model XT-1 Installation
Instructions and operated as specified in Model XT-1 Operating Instructions in
quick service drive-through restaurants and convenience stores. It has not been
evaluated for other uses or locations.
Signal Words
Explanation of Signal Word Consequences
WARNING: Indicates a potentially hazardous situation, which, if
not avoided, could result in death or serious injury
and/or property damage.
CAUTION: Indicates a potentially hazardous situation, which, if
not avoided, may result in minor or moderate injury
and/or property damage.
CAUTION: Indicates a potentially hazardous situation, which, if
not avoided, may result in property damage.
Product Safety Labels
Explanation of Product Safety Labels
Attention: Read accompanying documentation
Warning: Risk of Electric Shock

Overview
3M™ Wireless Communication System, Model XT-1: Operating Instructions Rev 1.0 © 3M 2007 November
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System Warnings
WARNING
To reduce the risks associated with hazardous voltage:
•Disconnect power to the receptacle before installing or removing the
Base Station Power Supply. When removing receptacle cover screw,
cover may fall across plug pins or receptacle may become displaced.
Use only with duplex receptacle having center screw. Secure unit in
place by receptacle cover screw.
•If power supply is supplied with a grounding pin, connect directly to a
grounding receptacle – 3 prong.
To reduce the risks associated fire & property damage:
•Do not open, crush, expose to heat above 200 °F or incinerate the
battery.
•Always replace batteries, battery chargers and power supplies with
3M approved units acceptable for use in this system to avoid system
function & safety concerns.
CAUTION
To reduce the risks associated with environmental contamination due to
battery pack & to lead in the solder:
•Dispose of batteries, power supplies, battery charger and base
station in accordance with federal, state & local requirements. If
preferred, return these components to 3M Service Center for
disposal.
Other Conventions
Important Notes and Notes
Important Note:
It is strongly recommended that you pay attention to information inside of an
“Important Note:” box.
Note:
You may find information inside of a “Note:” box helpful.
FCC Information
Note:
This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.

Configuration
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Configuration
Enter Configuration Mode
Configuration mode is a passcode-protected area that contains most of the
configuration options for the base station system. Using the access provided for
users it is possible to set up all of the functionality of the system.
To enter the configuration mode:
1. From the Run mode menu, press and hold Mode.
2. While continuing to hold Mode, enter your user passcode.
3. Release Mode. The display will show the user name and ID number
(e.g., User1 ID = 1)
Notes:
The default user password is 1234.
There are two levels of passcode: installers and users. Using a user’s
passcode permits you into the entire system menu.
Navigating the Base Station Display
Once you are in the configuration mode, you can use the buttons on the base
station display to update all configuration parameters.
Interpreting Display Information
Depending upon what you are doing, or what you can do, text on the display
screen is handled according to the following conventions:
Static or Informational Static, informational, or non-
editable text has no markings on
it.
<Editable, not selected> Editable items that are not
currently-selected appear inside
of outwardly-pointing pointers.
>Editable, Selected< Editable items that are currently-
selected appear inside if
inwardly-pointing pointers.
´Editable, in Edit Mode ³Editable items that are currently
being edited have arrows
pointing inwardly.
[Variable, not Editable] Variable items that cannot be
edited appear inside of square
brackets. In some cases the item
is editable, but only from a
different location in the menu.
{ information } An on-screen explanation of a
key point or reminder appears
within curved brackets.

Configuration
3M™ Wireless Communication System, Model XT-1: Operating Instructions Rev 1.0 © 3M 2007 November
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Buttons
Following is a brief description of the buttons on the display and their functions.
Directional arrow
(XWTS) buttons You can use these buttons to scroll around when navigating the menus. When you are
editing information, the up and right arrows
scroll “up” (increment) and the down and left
arrows scroll “down” (decrement) list of
values.
Number/letter (0– 9)
buttons You can use these buttons to specify exact numbers or letters in fields that permit them.
Each time you press button, the result
changes to the next available number or
letter. For instance, pressing the 7 button
three times creates a letter “t” (7-s-t). See
Service button below for creating upper-case
letters.
Mode (Exit) button In run mode, you must press and hold Mode
while entering your passcode to enter user or
installation service.
In user and installation service modes, use
the Mode button to exit from a current field
that you are editing without saving any
changes or to go upward (backward) in the
configuration menus.
Enter (Select) buttons
(both buttons perform the
exact same functions)
Use the Enter button to execute the current
selection:
Pressing Enter on a menu opens the menu
and shows you its submenu items.
Pressing Enter on an editable field switches
you to edit mode so you can change the value
in the field using the arrows and
number/letter buttons where applicable.
Pressing Enter while in edit mode saves the
changes you have made and exits edit mode.

Configuration
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Service (Shift) button Use the Service button to access upper-case
letters or to initiate a service call to 3M or as
a confirmation in some items.
Pressing and holding the Service button while
editing a field that permits alphabet letter
entry (e.g., store address) shifts the letter to
upper case.
In run mode, press and hold the Service
button, then enter your passcode to initiate an
internet request for help from 3M. A 3M
representative will call your store telephone
number shortly after you initiate the request.
Your base station must be connected to the
internet for this function to work. If you
press the Service button and do not enter a
passcode, the base station will go to a
Service screen used for installation and
troubleshooting.
The directional arrows can be used for scrolling from one menu item to another
or to scroll through available choices when editing fields.
Connecting to the Ethernet Port
All of the procedures in this chapter assume that you are using the display to
configure your base station(s). However it is also possible to configure the base
station using a desktop or laptop computer. To do so, use the display to set the
DSP configuration (see below), then connect the computer and the base station
using a patch cable (to a router) or a crossover cable (directly to a computer).
Network Setup
To configure the network:
•Enter the configuration mode (see above).
•Select 16 Network Setup.
•Change the values for, web server enabled, email enabled, IP
address, subnet mask, default gateway, and Your E-Mail
Address Suffix. Your network administrator should be able to
supply the values if you do not know them.
Logging into the Base Station with a Computer
Once the base station is connected to (and correctly configured with) your Local
Area Network, you can log into it from any other computer on the network and
operate the station as you would from the local interface. You must know the IP
Address of the base station and you must have password for one of the user
accounts in the base station
To find out the base station’s IP address:
1. Enter the configuration mode (see above).
2. Select 16 Network Setup.
3. Look at the series of numbers and decimals after IP Address.
(e.g., 133.75.123.27).

Configuration
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To find out your user password:
1. Enter the configuration mode (see page 9).
2. Select 13 Change Passcodes > Change User Passcodes.
3. Look at the passcode following your user number (e.g., “User 5.”)
To log into the base station:
•Using a web browser, type in the IP address of the base station in the
browser’s Address bar, then press Enter.
•Type in your user name and password. Do NOT type the space
between User and the user number (e.g., type “User5” instead of
“User 5”).
Notes:
The default user name is “User1”; the password is 1234.
Change Basic Volume Settings
Note:
All volume settings should be adjusted during normal or peak business hours.
Adjusting them during slow times will likely produce volume settings that are
too low.
Note:
Inbound and outbound are always defined from the perspective of the headset.
Inbound Microphone Volume
Changing the inbound microphone volume affects the sound volume coming
from the customer order point microphone.
To turn up or down the inbound microphone:
1. Enter the configuration mode, see page 9.
2. Select a new value for 01 Drivethru Volume > Inbound Mic
Volume. The range is 0 (silent) to 20 (maximum).
Outbound Talk Volume
Changing the outbound talk volume affects the volume of the speaker at the
customer order point.
Note:
To avoid feedback, set the outbound talk volume as low as possible.
To change the outbound talk volume:
1. Enter the configuration mode, see page 9.
2. Select a new value for 01 Drivethru Volume > Outbound Talk
Volume. The range is 0 (silent) to 20 (maximum).
Vehicle Alert Volume
Changing the vehicle alert volume affects the volume of the vehicle alert signal
on the headsets.

Configuration
3M™ Wireless Communication System, Model XT-1: Operating Instructions Rev 1.0 © 3M 2007 November
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To change the vehicle alert volume:
1. Enter the configuration mode, see page 9.
2. Select a new value for 01 Drivethru Volume > Vehicle Alert
Volume. The range is 0 (silent) to 20 (maximum).
Outbound Greeter Message Volume
Changing the outbound greeter message volume affects the sound volume of the
custom greeting messages and the system internal greetings (“Store Closed” and
“Please Pull Ahead”).
To turn up or down the greeter message volume:
1. Enter the configuration mode, see page 9.
2. Select a new value for 01 Drivethru Volume > Greeter Message
Volume. The range is 0 (silent) to 20 (maximum).
Change the Monitor Volume
The monitor is an additional speaker that can be used to monitor drive thru
communication without a headset, typically in the kitchen. If the monitor has a
volume control built into it, you can use it to control the overall volume level of
the speaker. To be more specific about which elements you want to control,
follow the instructions in the following sections.
Inbound Listen
Changing the inbound listen volume affects how loudly the monitor plays the
inbound (customer order point) communication. You can also disable the
monitor playing inbound sounds.
To change the inbound listen monitoring settings:
1. Enter the configuration mode, see page 9.
2. Select 02 Monitor Volume.
3. To enable or disable the monitor playing the inbound sounds, change
the value for Inbound Listen: Enable to ON or OFF.
4. To change the volume level, select a new value for Inbound Listen:
Volume. The range is 0 (silent) to 20 (maximum).
Outbound Talk
Changing the outbound talk volume affects how loudly the monitor plays the
outbound (order taker) communication. You can also disable the monitor
playing outbound talk.
Note:
To avoid feedback and echo, set the outbound talk volume as low as possible.
To change the outbound talk monitoring settings:
1. Enter the configuration mode, see page 9.
2. Select 02 Monitor Volume.
3. To enable or disable the monitor playing the outbound talk, change the
value for Outbound Talk: Enable to ON or OFF.
4. To change the volume level, select a new value for Outbound Talk:
Volume. The range is 0 (silent) to 20 (maximum).

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Vehicle Present
Changing the vehicle present volume affects how loudly the monitor plays the
vehicle present tone. You can also disable the monitor playing the vehicle
present tone.
To change the vehicle present monitoring settings:
1. Enter the configuration mode, see page 9.
2. Select 02 Monitor Volume.
3. To enable or disable the monitor playing the vehicle present tone,
change the value for Vehicle Present: Enable to ON or OFF.
4. To change the volume level, select a new value for Vehicle
Present: Volume. The range is 0 (silent) to 20 (maximum).
Vehicle Approach
Some sites are equipped with a vehicle approach detector, which alerts you
when a vehicle enters the parking lot or drive through approach lane. If your
site is equipped with the detector, you can change the volume at which the tone
is played on the monitor. Also, if you do not wish to hear the tone, you can
disable it.
To change the vehicle approach monitoring settings:
1. Enter the configuration mode, see page 9.
2. Select 02 Monitor Volume.
3. To enable or disable the monitor from playing the vehicle approach
tone, change the value for Vehicle Approach: Enable to ON or
OFF.
4. To change the volume level, select a new value for Vehicle
Approach: Volume. The range is 0 (silent) to 20 (maximum).
Page Messages
Paging is headset-to-headset communications. Changing the page message
volume affects how loudly the monitor plays internal paging messages. You can
also disable the monitor playing internal paging messages.
Note:
To avoid feedback and echo, set the volume as low as possible.
To change the page message volume monitoring settings:
1. Enter the user service mode, see page 9.
2. Select 02 Monitor Volume.
3. To enable or disable the monitor playing internal paging messages,
change the value for PAGE Messages: Enable to ON or OFF.
4. To change the volume level, select a new value for PAGE Messages:
Volume. The range is 0 (silent) to 20 (maximum).
Greeter Messages
Changing the greeter message volume affects how loudly the monitor plays the
greeter messages. You can also disable the monitor playing the greeter
messages.
To change the greeter message volume monitoring settings:
1. Enter the configuration mode, see page 9.

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2. Select 02 Monitor Volume.
3. To enable or disable the monitor playing greeter messages, change the
value for Greeter Messages: Enable to ON or OFF.
4. To change the volume level, select a new value for Greeter
Messages: Volume. The range is 0 (silent) to 20 (maximum).
Change the Night Volume
You can assign a standard reduction in the volume level of the customer order
point speaker for night hours when lower volume is typically required. With the
night volume set, the system automatically adjusts the volume during night
hours, then back to normal during the day.
To change the night volume setting:
1. Enter the configuration mode, see page 9.
2. Select a new value for 03 Night Volume > Reduce DriveThru
Volume At Night By. The range is 0 to the current day volume
level.
Notes:
Night Volume is never higher than Day Volume.
Night volume reduction is a subtracted value, not the resulting level;
therefore, if it is the same as the day volume level, the speaker will turn off at
night.
You cannot change the day outbound talk volume on this screen, only the
reduction amount identified above.
Registering Headsets
Each headset must be registered to a base station before it can be used. Once
registered, it should not need to be registered again unless it is intentionally
removed.
Add Headsets
Each headset has a unique identification number. The number is imprinted on
the headset and broadcast to the base station whenever it is turned on.
Notes:
One headset should not be registered to more than one base station at any
given site, whether or not the bases are interconnected. Remove the headset
from the existing base station before adding it to a different one.
To register a headset:
1. Enter the base station configuration mode, see page 9.
2. Select 04 Registration > 1 Add New Headsets.
3. Power on the headset when prompted.
4. Wait up to two minutes for {Headset xxxxxxx Has Been
Registered!} to appear at the bottom of the display.
5. Repeat step 3 for additional headsets.
6. Press Mode when finished.

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Remove Headsets
Perform the following steps to un-register a lost, destroyed, or otherwise
removed headset from the system, including a headset that is sent back to 3M
for repair. The headset would have to be registered again at a later date.
1. Enter the base station configuration mode, see page 9.
2. Select 04 Registration > 2 Remove Headsets.
3. Scroll to the number of the headset you want to un-register.
4. Press Enter.
Note:
If you do not know or have access to the number of the headset to be un-
registered, identify the headsets that you want to remain in service and un-
register any that remain on the list.
List All Headsets
To see a list of the registered headsets:
1. Enter the base station configuration mode, see page 9.
2. Select 04 Registration > 3 List All Headsets.
Resetting Inactive Days
For any headset, you can manually reset its number of inactive days to zero (see
“Change Self Monitoring” on page 21 for information about the inactive days
timer.
To reset the inactive days:
1. Enter the base station configuration mode, see page 9.
2. Navigate to 08 Headset Setup > Currently Editing Headset.
3. Press Wor Xif necessary to scroll to the headset ID number for the
headset you want to reset.
4. Select <CLEAR>.
Checking Headset Software Revision
To check the software revision number for a headset:
1. Enter the base station configuration mode, see page 9.
2. Navigate to 08 Headset Setup > Currently Editing Headset.
3. Press Wor Xif necessary to scroll through the headsets. The software
version appears next to the headset ID number.
Change Noise Reduction Level
There are several ways to improve the sound quality at the headset using the
following settings.
Inbound Microphone Noise Reduction Level
The inbound microphone noise reduction level setting reduces background noise
to make it easier to hear speech at the customer order point.
Perform the following steps to increase or decrease the noise reduction level.
1. Enter the base station configuration mode, see page 9.

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2. Make a new selection for 05 Noise Reduction > Inbound Mic
Noise Reduction Level. Options are Off, Min, Low, Med, Hi, and
Max. You may need to experiment for a setting that works best for
your ambient noise environment.
Acoustic Echo Canceller
Perform the following procedure if there is a delayed repetition (echo) of the
outbound sound:
1. Enter the base station configuration mode, see page 9.
2. Make a new selection for 05 Noise Reduction > Acoustic Echo
Chancellor. Options are Min, Low, Med, and Max. You may need to
experiment for a setting that works best for your ambient noise
environment and staff.
Set System Date and Time
Perform the following procedure to set the system time and date.
1. Enter the base station configuration mode, see page 9.
2. Change the date and time values for 06 Set Time & Date in the
Time and Date fields as required. Use the arrows to scroll from one
field to the next and type new values over the existing data in the
formats shown in parentheses:
•HH = Hours (01 to 24, e.g., 6:00 pm is 18)
•MM = Minutes (01 to 60)
•SS = Seconds (01 to 60)
•MMM = Month (Jan, Feb, Mar, Apr, May, Jun, Jul, Aug, Sep, Oct,
Nov, or Dec)
•DD = day (01 to 31)
•Year = Last two digits of the year (00 to 99, 20 is fixed and
cannot be changed)
Change Global Settings
Global settings are an assortment of options that you must choose based upon
the basic configuration of your system.
Text and Audio Prompts Language
You can choose between English, Spanish, and French language for all text and
audio prompts, which is essentially all of the factory prerecorded information
coming from the base station and all of the printed text on the display.
Note:
Changing the text and audio prompt language will also change the language of
the headset messages.
Perform the following procedure to change the text and audio prompts:
1. Enter the base station configuration mode, see page 9.
2. Change the value for 07 Global Settings > Text & Audio
Prompts Language to English, Español., or Francais.

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Drive Thru Audio Duplex Mode
The system can function using half duplex or full duplex modes. Choosing
between the two modes is based upon the desired operation.
Note:
In half duplex installations, all latching order taking modes and hands free
mode are disabled.
Perform the following procedure to change the drive through audio mode:
1. Enter the base station configuration mode, see page 9.
2. Change the value for 07 Global Settings > DriveThru Audio
Duplex Mode to Full or Half.
•In half-duplex systems, when the order taker is speaking, it is
impossible to hear any speech coming from the customer order
point.
•In full-duplex systems, the order taker can speak and hear speech
coming from the customer order point at the same time.
Page Channel Heard by Order Taker
You can enable or disable the order taker from being able to hear any paging
while speaking to a customer over the customer order point. This may prevent
interference with the order taking process.
Perform the following procedure to enable or disable the order taker hearing
pages while talking:
1. Enter the base station configuration mode, see page 9.
2. Select 07 Global Settings.
3. To enable or disable the monitor playing the outbound talk, change the
value for PAGE Channel Heard by Order Taker: to NO or YES.
Number of Base Stations at this Site
When there are two base stations used together (tandem, dual, or side-by-side
drive thrus) they must be configured to work together.
Perform the following procedure to enable the two stations to work together:
1. On the base first station:
•Enter the base station configuration mode, see page 9.
•Change the value for 07 Global Settings > Number of
BaseStations at This Site to 2.
•Press Enter to implement the change.
•On the first base station, stations, change the value for 07
Global Settings > Lane Number of This Base
Station to 1.
2. On the second base station:
•Enter the base station configuration mode, see page 9.
•Change the value for 07 Global Settings > Number of
BaseStations at This Site to 2.
•Press Enter to implement the change.
•On the second base station, stations, change the value for 07
Global Settings > Lane Number of This Base
Station to 2.

Configuration
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Store is Now Closed Prompt
Perform the following procedure to enable or disable the automatic store closed
prompt to let customers know in your absence that the store is closed:
1. Enter the base station configuration mode, see page 9.
2. Change the value for 07 Global Settings > ”Store is Now
Closed” Prompt? to Yes or No.
Pull Ahead Prompt
Perform the following procedure to enable or disable the automatic pull ahead
prompt to let customers know to pull ahead when they are at an out-of-service
customer order point in a tandem drive thru:
1. Enter the base station user service mode, see page 9.
2. Change the value for 07 Global Settings > ”Pull Ahead”
Prompt (Tandem Only)? to Yes or No.
Customer Order Point Prompt Language
Perform the following procedure to select the language(s) of the store closed and
pull ahead prompts. The prompts can be spoken in English, Spanish, French, or
repeated in multiple languages:
1. Enter the base station configuration mode, see page 9.
2. Change the value for 07 Global Settings > Order Point
Prompts in English? to Yes or No.
3. Press Enter to implement the change or press Mode to abandon the
change and leave the option at its previous setting.
4. Change the value for 07 Global Settings > Order Point
Prompts in Spanish? to Yes or No.
5. Press Enter to implement the change or press Mode to abandon the
change and leave the option at its previous setting.
6. Change the value for 07 Global Settings > Order Point
Prompts in French? to Yes or No.
Order Point TALK with No Vehicle
Perform the following procedure to permit or prevent the order taker to talk to
the order point when no vehicle is detected.
1. Enter the base station user service mode, see page 9.
2. Change the value for 07 Global Settings > Order Point TALK
With No Vehicle? to Yes or No.
Order Takers in Cross Lane Mode
In systems with two customer order points, in Split Lane mode, you can specify
whether you would like to be able to permit communication between the two
split systems.
Perform the following procedure to enable or disable talk (T1/T2) buttons to be
able to speak on the lane to which it is not assigned.
1. Enter the base station configuration mode, see page 9.
2. Change the value for 07 Global Settings > Order Takers in
CROSS Lane Mode? to YES or NO.
Perform the following procedure to enable or disable paging to be heard by
operators on both lanes.
1. Enter the base station configuration mode, see page 9.

Configuration
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2. Change the value for 07 Global Settings > PAGE Messages Can
Cross Lanes? to YES or NO.
Detector Type
Because there are two basic types of vehicle detector, pulse and presence, you
must specify which type you have in the base station.
1. Enter the base station configuration mode, see page 9.
2. Change the value for 07 Global Settings > Vehicle
Detector#1 to Presence or Pulse.
Note:
Vechicle detector#1 is always the order point.
3. For presence type detectors, specify a value for Vehicle Detector
#X Minimum (Seconds). Setting a higher number will increase the
customer’s wait time, but decrease false detections that could be caused
by cars driving over the detector without stopping.
Notes:
When the pulse setting is used, each call must be ended by pressing the page
button on the headset.
If you are using a vehicle detector board, the presence or pulse setting should
match the dip switch setting on the board.
If the vehicle detector is set to delay (via its own dip switches) and you set a
delay in the base station, the delays are additive: you could end up with a
longer than expected total delay.
Order Taking Modes Setup
Perform the following procedure to enable or disable some of the seven different
order taking modes from appearing on the Run Menu:
1. Enter the base station configuration mode, see page 9.
2. Navigate to 09 O.T. Modes Setup.
3. Change the value for each of the following options to Yes or No:
•Manual Listen/Push To Talk
•Manual Listen/Manual Latching Talk
•Auto Listen/Push To Talk
•Auto Listen/Manual Latching Talk
•Hands Free
•Outside
•Always On (Bypass Vehicle Detector)
(Press Sor Tto scroll up and down the list)
Note:
Order taking modes are described in the Operation section, see page 29.
Change Site Scheduling
The site schedule is the calendar of store open and closing times.