Atos OpenScape CP600 User manual

OpenSpape Desk Phone
CP600
Quick Reference Guide
A31003-F9900-U102-01-7619
Unify Office

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Reference No.: A31003-F9900-U102-01-7619
The information provided in this document contains merely general
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Unify Office by Ring Central
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A31003-F9900-U102-01-7619, 07/2021
Unify Office, OpenScape Deskphone CP600 Quick Reference Guide
OpenScape
Desk Phone
CP600
Screens, Buttons, and Common Functions
Out
of-Office/Call
-
Forwarding Key
Notification LED
Audio
Keys
Dial Pad
Soft
Keys
Graphic
Display
Handset
Navigator
Menu Key

OpenScape Desk Phone CP600 | Screen, Buttons, and Common
Functions
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BUTTON DEFINITIONS
1. Notification LED
Signals incoming calls, new messages, or missed calls.
2. Out-of-Office/Call
Forwarding Key
Opens the Out-of-Office/Call Forwarding menu.
3. Graphic Display
Permits the intuitive use of the phone. If there are no calls taking place or settings
being made, the idle menu is displayed.
4. Soft Keys
Enables the user to access the function directly adjacent to the
Graphic Display.

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Functions
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BUTTON DEFINITIONS
1. Dial Pad
Permits users to enter numbers or characters.
2. Menu Key
Opens different menus with telephone functions, applications, and configurations.
3. Navigator
Enables navigation and access to various menus in the Graphic Display.
4. Volume Control
Controls the volume level.
5. Mute Key
Switches the microphone on/off.

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Functions
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6. Speaker Key
Switches the speaker on/off.
7. Headset Key
Enables the headset function.
PLACING AN OUTGOING CALL
Unhook the handset, then dial the
number or extension.
Dial the number or extension, then press the
upper-right soft key for hands-free mode.

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Functions
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RECEIVING A CALL
Unhook the handset.
Press the upper-right soft key for
hands-free mode.
OR
ENDING A CALL
Hook the handset.
OR
Press the
upper
-
right soft key.

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Functions
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PLACING A CALL ON HOLD
Use the Navigator to
locate
Hold
and press
OK
.
Press the soft key
adjacent to
Hold
.
OR

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Functions
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Unify Office, OpenScape Deskphone CP600 Quick Reference Guide
PLACING A CALL IN PUBLIC PARK
Dial
##*3
or use the Navigator to
locate
Favourites
and press
OK
.
Press the soft key adjacent
to
Favourites
.
OR
Listen to the announcement to determine which extension the call was parked.
The announcement is the only way to determine which extension the call was parked.
Use the Navigator to locate
Park
and press
OK
.
Press the
soft key adjacent to
Park
.
OR
Placing a call in public park puts the call on hold in a public location. The location is
accessible to any user by dialing the announced number or extension that the system
automatically assigns.

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RETRIEVING THE CALL FROM THE PUBLIC PARK LOCATION
On another phone, press the
star (*)
key followed by the parked call’s extension.
Example:
The call is parked at extension 813. Using another phone,
dial
*813
to retrieve the call from the public park location.

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Functions
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Unify Office, OpenScape Deskphone CP600 Quick Reference Guide
PLACING A CALL IN PRIVATE PARK
Use the Navigator to locate
Favourites
and press
OK
.
Press the soft key adjacent
to
Favourites
.
OR
Placing a call into private park utilizes the Park Location Group feature. A call placed on hold
in this group is only visible and accessible to members using supported desk phones or the
RingCentral Phone application.
Under
Favourites
, navigate down
to
Park Location
.
Press
OK
. The call is now placed
in a private park location.

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Functions
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RETRIEVING THE CALL FROM THE PRIVATE PARK LOCATION
Retrieve the call by pressing the bottom
soft key adjacent to the notification of the
park location.
On another phone, press the bottom
soft key to retrieve the call
from the private park location.

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Functions
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TRANSFERRING A CALL –WARM
While on an active call, use the
Navigator to locate
Consult
,
then press
OK.
OR
Press the soft key adjacent to
Consult
.
Dial the number or extension that
you wish to consult.
Example: 302
Press
OK
.
When the called party answers,
use the Navigator to locate the
Complete transfer
option,
then press
OK
.
OR
Press the soft key adjacent to
Complete t
ransfer
.

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Functions
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TRANSFERRING A CALL - BLIND
While on an active call, use the
Navigator to locate
Transfer
,
then press
OK.
Dial the number or extension
where you want the call to be
transferred. Example: 301
OR
Press the soft key adjacent to
Transfer
.
Press
OK
.

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Functions
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TRANSFERRING TO VOICEMAIL
To transfer an incoming call to
voicemail, use the Navigator to
locate
Reject
, then press
OK.
OR
Press the soft key adjacent to
Reject
.
LISTENING TO VOICEMAIL
After transferring the call to voicemail,
a red icon with a pound sign appears
beside
Voicemail
.
Press
OK
.
Note: Voicemail can also be checked by
dialing
*86
.

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Enter the
PIN
and press
#
, then press
1
to listen to the message.

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Functions
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ENABLE DO NOT DISTURB
Under
Favourites
,
navigate
down to
DND
.
Press
OK
to enable Do Not Disturb.
A pop-up message in the Graphic
Display indicates Do Not Disturb is on.

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Functions
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DISABLE DO NOT DISTURB
Under
Favourites
,
navigate down to
DND
.
Press
OK
to disable Do Not Disturb.
A pop-up message in the Graphic
D
isplay in
dicate
s
Do Not Disturb is off
.

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Functions
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INTERCOM
Press the soft key adjacent to
Intercom
.
Intercom is a peer
-
to
-
peer, two
-
way
communication between two devices/users.
OR
Dial
*85
and press
OK.
Dial the number or extension that you
want to connect to
Intercom
and
press
#
.

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Functions
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PAGING
Dial
*84
and press
OK.
OR
Press the soft key adjacent to
Paging
.
Paging is a one
-
way broadcast
to
one or multiple devices/users
.
Dial the number of the group and press
#
. Example: 1#