3nStar TCM005 User manual

15”CAPACITIVE MONITOR
USER MANUAL
TCM005

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Table of Contents
Chapter I: Overview 2
1.1 Safety Information 2
1.2 Electromagnetic Compatibility Statement 3
Chapter II: Installation Guide 3
2.1 Appearance of TCM005 Touch Screen Monitor 4
2.2 The Rear Panel I/O Signs and Description 4
Chapter III: Instructions for Installation 6
3.1 Double-click iunitouch_tool_setup_v1.2.1.0.exe to install 6
3.2 Software options 8
3.2.1 TP list 8
3.2.2 Mode Switch 9
3.2.3 Touch Behavior 10
3.2.4 Sound 11
3.2.5 Edge Compensation 12
3.2.6 Mapping Area Multi Touch Setting 12
3.2.7 FW Upgrade 12
Chapter IV: Common Faults and Exclusion 13
No display on the screen 13
Characters look too dark or too light 13
The monitor display needs to be adjusted 13
The text appears on the screen is unclear 13
Touch panel doesn’t respond 13

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Chapter I: Overview
Dear Valued Customer,
Thank you for purchasing 3nStar products. We are committed to continuously maintaining the
product quality and providing better after-sales service. In order to take full advantage of our
devices, we recommend reading through this manual before the driver installation.
1.1 Safety Information
●TCM005 is fully compliant with the relevant requirements of the national standard
GB/4943-2001 IT equipment security.
●Make sure the electricity meets the power requirements (such as voltage, frequency)
before installation and power outlet are properly grounded.
●Lightning may damage the product. Unplug the network cable, power cable or any
other conductors during lightning storms.
●Do not unplug the components and connections (except for the USB device) when the
power is on.
●Do not open the cabinet of the product by a non-professional technician.
●Do not leave any item or liquid inside the product. Do not place any objects into the
ventilation holes, it may cause short-circuit of the internal components and may cause
fire or electric shock.
●In accordance with the national standards GB/T9813-2000 microcomputers general
specification, after the computer is below the temperature of 10 ° C, place the machine
in room temperature (10-35 ° C) conditions for more than two hours to avoid damage
from low temperature. In the meantime, please do not remove the casing but allow the
computer to restore the natural temperature. Avoid heating the unit up too fast because
the computer may generate frost and condensation that might damage the electrical
components.
●This unit is in strict compliance with the electrical appliance standards.
●Safe use voltage range: 100V ~ 240V & 50Hz/60Hz.
●Verify that the power outlet is available to connect to a reliable ground circuit.
●Keep the device clean, dry, away from dust, moisture and direct sunlight.
●Do not share the same power outlet with high-power consumption electrical devices.
Keep distance from high level magnetic interference.
●Turn off the power to the monitor after use to extend useful life.

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●Do not use sharp points with, draw on or cut the touch screen to ensure a normal life
cycle.
●Switch off the power supply before plugging in or unplugging the communication cable
or connecting to an external device.
●Unauthorized and unqualified technicians should not open the machine, or they assume
all risks and may damage the unit.
When any of the following occurs:
●Liquid penetrates into the body of the monitor
●Monitor is accidentally damaged
●Monitor produces a burning smell
●Monitor display is suddenly abnormal or distorted
!!! Disconnect the power supply immediately, unplug the power cord and contact a
qualified service technician to service the unit.
1.2 Electromagnetic Compatibility Statement
●TCM005 is fully compliant with the relevant requirements of the national standards
(GB/9254-1998) “The limits and measurement methods of radio disturbance
characteristics of information technology equipment” for Class B products.
●TCM005 is fully compliant with the relevant requirements of the People's Republic of
China’s national standards of (GB/17625.1-2003) “Electromagnetic Compatibility
Limits for harmonic current emission limits” for Class B products.

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Chapter II: Installation Guide
2.1 Appearance of TCM005 Touch Screen Monitor
2.2 The Rear Panel I/O Signs and Description
A row of the external device connection interface is located at the rear bottom panel of the monitor,
such as: power outlet, Line in, VGA and USB interface, detailed as follows:
●TOUCH USB: this is connected to PC’s USB Ports, used for touch function

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●DC In: 12V DC in, power supply for the touch monitor.
●VGA In: This is connected to PC’s VGA output port.
Key Function:
●Menu: Press this button to get a pop-up OSD menu, and enter the menu item (function)
highlighted while the OSD menu is activated.
●ON/OFF: Turn the LCD power on and off. When the power is on, the light is showing
green, stand by will be red
●UP: Press this button to increase the value of the function selected or move to the
previous function
●Down: Press this button to decrease the value of the function selected or move to the
previous function
●AUTO/EXIT: Press this button to apply the monitor setting automatically and Exit the
OSD menu
TCM005 touch screen monitor uses a manual handle design which is able to be adjusted within
the range of 0 degrees to 90 degrees to make operation and viewing more comfortable.

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Chapter III: Instructions for Installation
3.1 Double-click iunitouch_tool_setup_v1.2.1.0.exe to install

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3.2 Software options
3.2.1 TP list

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3.2.2 Mode Switch
●Touch ON/OFF: touch function ON/OFF
●Industrial Function ON/OFF: Factory debugging function ON/OFF
●Industrial Function With AP: Allows factory debugging Settings to be turned off with the
software (note: when selecting ON, the parameters set will only be valid when the software
is running, and invalid when the software is turned off;When "OFF" is selected, the
parameters are saved and valid when the software is turned OFF.
●Multi-Monitor Mapping: Multi-screen Settings ON/OFF
●Support Display Orientation: Screen Rotation ON/OFF

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3.2.3 Touch Behavior
●Right Key ON/OFF: Right-click function ON/OFF, adjust response time (default: 500ms)
●Double Click ON/OFF: double-click function ON/OFF (note: if you need to set the
double-click area and response time, first turn off the double-click function, and then turn
on the double-click function after setting the parameters)
●Drag Setting: Drag function (default）
●Lock Point ： default

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3.2.4 Sound
●Beep Sound
●Beep Occasion - default
●Beep Frequency
●Beep Duration
●Beep Device Selection - default Buzzer (You can choose to use it when you have speakers)

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3.2.5 Edge Compensation
3.2.6 Mapping Area/Multi Touch Setting
3.2.7 FW Upgrade
After modifying the parameters, click "SET" to save the parameters.

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Chapter IV: Common Faults and Exclusion
No display on the screen
●Power saving mode is on, press any key on the keyboard or move the mouse
to activate.
●The pins of the VGA cable connector are bent or lost contact to the VGA
interface. Change the VGA cable. If the problem still persists, bring the unit to
an authorized service provider.
Characters look too dark or too light
Use the OSD Menu to adjust the brightness.
The monitor display needs to be adjusted
The resolution frequency should be changed.
The text on the screen is unclear or blurred
Make sure the resolution or refresh rate are compatible with the Display Mode.
Touch panel doesn’t respond
Make sure the touch screen driver is installed properly into your PC system and
calibration is done.