
220-240V/50
1. Once receive the goods, customers must log in international.abestorm.com to fill
out the warranty registration form and submit to Abestorm company. We will receive
your purchasing and installation information and save it. If no warranty registration is
sent to us, warranty period will begin the day the shipment left the warehouse. Please
be sure to record serial # and date of installation. You will need this information to
receive the RA number.
2. If warranty service is necessary, customers must contact Alorair Tech Support by
sales@abestorm.com or local technical service phone to receive a Return Authorization
(RA number). Once an RA has been issued, customers should bring the unit to a
certified repair center. Abestorm will arrange the shipping to bring the unit back to the
Abestorm warehouse (at the expense of the customers) if customers are not available.
3. After the unit has been received by Abestorm (whether at a repair center or the
warehouse), Abestorm will have an initial inspection. If it is determined to be invalid
warranty claim (see exclusions below), customers have to pay for all associated repair
costs and shipping costs for units repair.
4. Customers can pick up the unit after repair at their own expense for shipping. Units
will have a rigorous testing before sending it back to customers
5. If the unit can no longer be fixed , and it is in the warranty period and determined to be
valid claim, we will ship the customer a new unit within the same year warranty from the
date of replacement.
6. After parts are repaired or replaced by Abestorm, the original warranty period
continues to applies until meet its deadline. No extensions to the original warranty
period.
Warranty
Abestorm Warranty Steps:
Abestorm
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