Access Interfacing Solutions AKB500 Series User manual

Subject: AKB500 Series
Getting Started
Revision: 1.1
Issue Date: 01-02-2021
Product names mentioned
herein are for identification
purposes only and may be
trademarks and/or
registered trademarks of
their respective companies.
© Copyright 2021
ALL RIGHTS RESERVED
Access-IS
18 Suttons Business Park, Reading
Berkshire, RG6 1AZ, United Kingdom
Tel: [phone]
Web: www.access-is.com
Email: [e-mail]
AKB500 Series
Integrated Keyboard with
OCR and MSR
Getting Started Guide

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Warnings
This manual contains important information regarding the installation and operation of the AKB500 series
keyboard. For safe and reliable operation of the keyboard, installers must ensure that they are familiar with,
and fully understand, all instructions contained herein.
Warranty
Access Ltd warrants that this product shall be free from defects in workmanship and materials for a period of
two years from the date of original purchase. If the product should fail to operate correctly in normal use
during the warranty period, Access will replace or repair it free of charge. No liability can be accepted for
damage due to misuse or circumstances outside Access' control. Access will not be responsible for any loss,
damage or injury arising directly or indirectly from the use of this product. Access' total liability under the terms
of this warranty shall in all circumstances be limited to the replacement value of this product.
Radio Frequency Energy
European EMC Directive 2014/30/EU
This product complies with the requirements of this directive by meeting the following standards:
EN 55022:2010: Information technology equipment. Radio disturbance characteristics. Limits and
methods of measurement.
BS EN 55024:2010+A1:2015: Information technology equipment. Immunity characteristics. Limits
and methods of measurement.
FCC Compliance Statement (United States)
Supplier’s Declaration of Conformity
47 CFR §2.1077 Compliance Information
Unique Identifier: AKB500
Responsible Party –US contact information:
MONICA GLOZER
ACCESS-IS
ROEDL LANGFORD DE KOCK, LLP
110 SOUTH TOWER
225 PEACHTREE ST. NE
ATLANTA
GA 30303
Email:[e-mail]
FCC Compliance Statement (Products subject to Part 15):
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user will be required to correct the
interference at his own expense.
Canadian Department of Communications RFI statement
This equipment does not exceed the class A limits for radio noise emissions from digital apparatus set out in
the radio interference regulations of the Canadian Department of Communications.
Le présent appareil numérique n'émet pas de bruits radioélectriques dépassant les limites applicables aux
appareils numériques de la classe A prescrites dans le règlement sur le brouillage radioélectriques publié par
le ministère des Communications du Canada.

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Contents
1. Overview.............................................................................................................................4
2. Installation...........................................................................................................................5
2.1 Unpack the AKB500 series keyboard .......................................................................5
2.2 Connections .............................................................................................................5
2.3 Connect the keyboard...............................................................................................6
2.4 Integrated mouse pointer (option).............................................................................6
3. Read a document................................................................................................................7
3.1 LED status indicators................................................................................................8
3.2 Internal sounder........................................................................................................8
A. Specifications......................................................................................................................9
A.1 Keyboard..................................................................................................................9
A.2 Integrated MSR ......................................................................................................10
A.3 Integrated OCR reader...........................................................................................10
A.4 Auxiliary RS232 interface port ................................................................................11
B. Model numbers..................................................................................................................12
C. Document history ..............................................................................................................13

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1. Overview
The Access-IS AKB500 series of keyboards integrate Optical Character Recognition (OCR) and
Magnetic Stripe Reader (MSR) functionality to deliver a solid, multi-function device with a compact
footprint, ideal for airline passenger check-in and card reading, retail/POS and in security
environments for quickly establishing customer identity.
The keyboard can be adapted to add a new host or to support non-standard cards, such as loyalty
or frequent flyer and special dedicated formats. To ensure flexibility for the future, new firmware to
add and modify features can be downloaded to the unit.
•104-key US or 105-key European standard versions; custom keyboard layouts are available.
•Integrated TrackPoint pointing device (optional).
•One or two USB hub ports (optional).
•Cherry mechanical key switches rated at 50 million operations, securely-mounted into a height
adjustable steel chassis, which protects the circuit board from ingress of staples, paper clips,
etc.
•Rugged design, suitable for the rigorous demands of airport and industrial environments.
•USB and RS232 connection for thin client solutions.
•Single USB connection to host. Power injector cable supplied for use with auxiliary port.
•New OCR engine that is more than 50% faster than its predecessors.
•Durable stainless steel document guide, which provides exceptional wear characteristics and
long life.
•Centrally-placed read camera for bi-directional reading within the footprint of the device, saving
valuable desk space.
•Auxiliary serial port to connect external readers for e-Tickets and other barcoded travel
documents.
•Visual and audible good/bad read indication.
Figure 1: AKB500 series keyboard, with optional OCR and MSR

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2. Installation
2.1 Unpack the AKB500 series keyboard
Unpack the AKB500 series keyboard and ensure that you have the following items:
•Advisory notice card.
•AKB500 series keyboard with attached USB cable or serial cable.
Report any missing items or damage immediately to your Sales Representative.
2.2 Connections
The AKB500 series keyboard is connected to its host computer via a cable with a USB connector.
The serial version also has a 'D' type RS232 connector. No external power is required for the
keyboard, but an inline coaxial power connector is supplied to provide power to an external barcode
reader if one is connected to the auxiliary serial port.
The keyboard and mouse each appear as a standard Human Interface Device (HID) under
Windows and use the standard drivers.
The OCR, MSR and Aux serial data can be transmitted as:
•USB custom HID
The mode is normally used with the Access Serial Ports Service (ASPS) driver, which makes the
data appear to come from a virtual serial port, or as if typed on a keyboard.
Download ASPS from the Access-IS website (http://www.access-is.com/gettingstarted/).
The download (ASPS Software) includes full instructions for use.
Once installed, you can configure the driver. To do this, start the Access Serial Port
Configuration program (from the Windows Start menu).
The specified COM port is the virtual serial port assigned to the OCR, MSR and barcode data.
You can change the port number, if required.
By default, data from passports, credit cards and barcoded documents is redirected to the virtual
COM port. You can also redirect keyboard output. For more information, refer to the ASPS
manual.
ASPS supports commonly used protocols, if you require a custom protocol, contact your
Access-IS sales representative.
•RS232
The data is transmitted over a standard RS232 connection. This option is used in thin client
applications where drivers cannot be installed.
•Keyboard data
The data is transmitted as if it were typed on the keyboard.
Please see Model numbers (on page 12) to specify the interface you require.

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2.3 Connect the keyboard
The AKB500 series keyboard has a single cable, terminated with a 'Y' adapter, comprising a USB
connector or serial connector and an inline coaxial power connector.
The coaxial power connector is only required if you connect an external barcode reader (for
example, the Access-IS LSR120) to the keyboard's auxiliary serial port. Connect this to a 5 V >500
mA regulated power supply, or to a powered USB port on the host PC using an Access-IS power
injector cable (part number 5KBD133402).
Once connected, you can begin to use the keyboard and mouse (if fitted).
USB connection
Connect the keyboard to a powered USB port on the host PC. Windows recognises the keyboard,
and the TrackPoint (if fitted), as a plug-and-play keyboard and mouse respectively.
Serial connection
Connect a serial AKB500 series keyboard using an RS232 interface directly into a COM port.
2.4 Integrated mouse pointer (option)
An integrated TrackPoint USB mouse is available as an option. This uses standard Windows mouse
drivers, which are installed when the keyboard is connected to the host.

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3. Read a document
The OCR reader and MSR operate with a broad range of swipe speeds and in any direction.
To maintain data integrity, very fast swipe speeds are ignored completely. Swipe speeds slightly
exceeding the maximum allowed by the AKB500 series keyboard result in a bad read message of
30 '*' characters, a red light indication from the LED and three beeps from the sounder.
To use the OCR or MSR facility, use the following procedure:
1. Insert the document at either end of the slot, orientated with the OCR or MSR data to be read
facing the operator.
Swipe from right to left, or left to right.
2. Continue the swipe, at a steady speed, along the slot.
3. Ensure that the swipe action continues to the end of the slot before lifting the document.

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3.1 LED status indicators
The LED provides useful feedback of keyboard status and successful document reads when you
are using the keyboard in OCR, MSR or barcode mode.
Red
When the keyboard is powered through its keyboard connection, the indicator illuminates Red. In
this mode no data can be transmitted from an MSR, OCR or barcode input. The keyboard operates
normally.
Single Green Flash
A single green flash is given when valid MSR, OCR or barcode data is transmitted.
Single Red Flash
A single red flash is given when invalid MSR or OCR data is detected and no data is transmitted.
3.2 Internal sounder
The sounder emits a single beep when valid MSR, OCR or barcode data is transmitted.
The sounder emits three short beeps when OCR data includes one or more '*' characters.
When invalid MSR data is read, the sounder does not sound.
Note: The sounder can be disabled as a factory option.

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A. Specifications
A.1 Keyboard
Specification
Details
Size
Desktop footprint (W x D x H) 439 mm x 197 mm x 50 mm
Weight
1.75 kg
Cable length
2.0 m
Environment
Operating temperature: 0°C–50°C
Humidity: 20–90% non-condensing
Storage temperature: -20°C–55 °C.
Humidity: 5–95% non-condensing
Power requirements
5 V DC <350 mA (Excludes power for barcode scanner and
optional USB 1.1 hub ports)
Construction
Matrix assembly supported by a robust steel chassis plate, which
provides protection from dust and staples
Individual key switches
Cherry MX Gold cross-point key switch; rated life 50 million
operations
Connection
USB 2.0: Full speed
RS232 (Optional)
MTBF
In excess of 90,000 operating hours
Diagnostics
Internal self-test upon power up
Language support
US 104 key layout and 105 key International layouts available
Other International language layouts can also be specified
Approvals (P = Pending)
Safety: EN 60950-1
EMC: FCC 47CFR Part 15/Sub-part B/Class A; EN 55022 Class
B; EN 55024
Air IT: EASE (P)
Amadeus: ACUS (P)
ARINC iMuse and vMuse
Edge-airport: Airport Manager Cupp-T (P)
RESA CREWS (P)
SABRE EGR (P)
SITA CUTE AirportConnect
TravelSky ‘Angel Cue’ (P)
Ultra CUSE (P)

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A.2 Integrated MSR
Specification
Details
Data source
Bank and credit cards, frequent flyer cards, employee travel and
identity cards
Data standards
Accepts 1-2, 3 track to ISO 7811/2-5, AAMVA
Data output
Standard ASCII
Magnetic tracks
Three magnetic tracks
Swipe velocity
13–140 cm/second
Read response time
< 1 second
Read direction
Bi-directional, central location
Construction
Integrated into keyboard housing
MTBF
100,000 operating hours
Read head life
> 500,000 passes
Diagnostics
Red and green LED for data read and audible sounder
A.3 Integrated OCR reader
Specification
Details
Data source
Machine Readable Passport (MRP): Two lines of 44 characters
Machine Readable Visa (MRV): Two lines of 44 characters, two
lines of 36 characters
ID Documents: One line of 30 characters, two lines of 36
characters, three lines of 30 characters
Data standards
Conforms to ICAO Document 9303
Standard OCR fonts
OCR B and E13B
Data output
Standard ASCII
Media type
International passports, VISAs, ID cards, resident, alien and
green cards
Swipe speed
Up to 100 cm/second
Response time
0.9–1.4 seconds
Read direction
Bi-directional, central location
Construction
Integrated into keyboard housing
MTBF
100,000 operating hours
Read head life
> 500,000 passes
Diagnostics
Internal self-test on power up
Red and green LED for data read and audible sounder
The OCR reader outputs data read from a machine readable document in ASCII.
If a letter is not readable it will substitute this character with an '*'.
If the OCR reader is unable to decode a document, it will output a single line of 30 '*' characters.

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A.4 Auxiliary RS232 interface port
The auxiliary R232 port connection allows you to connect an industry-standard external OCR
reader, decoded barcode scanner or RS232 device.
Specification
Details
Data input
Standard ASCII RS232
Configurable settings
9600 baud
7-bit or 8-bit
None or even parity
One stop
A +5 V, 150 mA power supply is available on pin 9 of a 9-pin D-type connector.
Pin No.
Signal
1
Free
2
RXD input to keyboard
3
TXD output from
keyboard
4
DTR output from
keyboard, etc.
5
Ground
6
DSR input
7
RTS output
8
CTS input
9
+5V

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B. Model numbers
The AKB500 series is available with a number of functionality options commonly required by airports
and airlines. Options include:
•An integrated mouse-compatible pointing device.
•One or two USB hub ports for connection of USB-powered mice, fingerprint scanner, and so on.
Product
Colour
Country
Interface
Options
Hubs
White /
Grey
Serial
port
USB
HID
OCR
3-track
MSR
Pointer
USB
hub
ports
AKB500
W / G
US, UK, ES, SE, DK, DE,
FI, NO, FR, CY (Cyrillic),
AR (Arabic), SE/FI
(Sweden/Finland)
S
U
O
M
P
1
2
Example
AKB500-G-US-S-OMP-1

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C. Document history
Issue
Date
Description
1.0
08.06.2016
First issue.
1.1
01.02.2021
Updated FCC Compliance Statement.