Ace Vision Series User manual

ACE Vision Series:
X3H410TS
User Manual
Revision 1.0
Revision Date: 12.7.2021

ACE095 Page 2 of 17 Rev Date: 12.7.2021
The information in this User’s Manual has been carefully reviewed and is believed to be accurate. The vendor
assumes no responsibility for any inaccuracies that may be contained in this document and makes no commitment
to update or to keep current the information in this manual, or to notify any person or organization of the updates.
Please Note: For the most up-to-date version of this manual, please see our website at www.acecomputers.com.
Ace Computers reserves the right to make changes to the product described in this manual at any time and without
notice. This product, including software and documentation, is the property of Ace Computers and/ or its licensors,
and is supplied only under a license. Any use or reproduction of this product is not allowed, except as expressly
permitted by the terms of said license.
IN NO EVENT WILL Ace Computers BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, SPECULATIVE OR
CONSEQUENTIAL DAMAGES ARISING FROM THE USE OR INABILITY TO USE THIS PRODUCT OR DOCUMENTATION,
EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN PARTICULAR, SUPER MICRO COMPUTER, INC. SHALL
NOT HAVE LIABILITY FOR ANY HARDWARE, SOFTWARE, OR DATA STORED OR USED WITH THE PRODUCT, INCLUDING
THE COSTS OF REPAIRING, REPLACING, INTEGRATING, INSTALLING OR RECOVERING SUCH HARDWARE, SOFTWARE,
OR DATA.
Any disputes arising between manufacturer and customer shall be governed by the laws of Cook County in the State
of Illinois, USA. The State of Illinois, County of Cook shall be the exclusive venue for the resolution of any such
disputes. Ace Computer's total liability for all claims will not exceed the price paid for the hardware product.
FCC Statement: This equipment has been tested and found to comply with the limits for a Class A digital device
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in an industrial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instruction
manual, may cause harmful interference with radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference, in which case you will be required to correct the interference at your
own expense.
The products sold by Ace Computers are not intended for and will not be used in life support systems, medical
equipment, nuclear facilities or systems, aircraft, aircraft devices, aircraft/emergency communication devices or
other critical systems whose failure to perform be reasonably expected to result in significant injury or loss of life or
catastrophic property damage. Accordingly, Ace Computers disclaims any and all liability, and should buyer use or
sell such products for use in such ultra-hazardous applications, it does so entirely at its own risk. Furthermore, buyer
agrees to fully indemnify, defend and hold Ace Computers harmless for and against any and all claims, demands,
actions, litigation, and proceedings of any kind arising out of or related to such ultra-hazardous use or sale.
Unless you request and receive written permission from Ace Computers, you may not copy any part of this
document. Information in this document is subject to change without notice. Other products and companies
referred to herein are trademarks or registered trademarks of their respective companies or mark holders.
Printed in the United States of America

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Preface
About this Manual
This manual is written for professional system integrators and PC technicians. It provides information
pertaining to EPEAT for the ACE Computers EPEAT registered Desktops.
Notes
If you have any questions regarding this manual or computer system, please contact our support team
through Ace Computers Support page https://acecomputers.com/support/ .This manual may be
periodically updated without notice.
Please check the Ace Computers website for possible updates to the manual revision level.

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Table of Contents
Table of Contents
Chapter 1 - Illustrated System Disassembly Instructions ......................................................................5
1. Data Storage Devices ......................................................................................................................... 6
2. Memory ............................................................................................................................................. 8
3. Processor ........................................................................................................................................... 9
4. Motherboard ................................................................................................................................... 10
5. Expansion Card/Graphics Card ........................................................................................................ 11
6. Power Supply Module ..................................................................................................................... 12
7. Chassis Cover ................................................................................................................................... 13
8. Batteries .......................................................................................................................................... 14
9. Fans ................................................................................................................................................. 15
10. External Power Cable .................................................................................................................. 16
Chapter 2 – Product Take-Back, End-Of-Life Processing, and E-Waste Program .................................. 17
Chapter 3 – Product Services ............................................................................................................ 17
3.1 Where to Get Replacement Components/Product Services ....................................................... 17
3.2 Returning Merchandise for Service ........................................................................................ 17

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Chapter 1 - Illustrated System Disassembly Instructions
Chapter 8 is intended to provide guidance to recyclers on the presence of materials and components at
the product/family level, per Article 15 of the EU WEEE Directive 2012/19/EU. The provided information
should also help direct recyclers to proper methods for removing parts and general product disassembly
instructions. This Chapter also outlines specific substances, mixtures, and components that must be
removed from any separately collected electronic waste component and shall be disposed or recovered
in compliance with EU Directive 2008/98/EC.
Please note: All the illustrations in the below disassembly instructions are for demonstration only. The
system and components shown in this section are a representative sample.
CAUTION: Always power off the system and unplug the power cord(s) first before disassembling the
system!
Representative Desktop Component Layout
Power Supply
Removeable
Hard drives
Motherboard
Heat Sink
Fan
Optical Drive
Memory
(
2
X)
Processor
Case Fan

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1. Data Storage Devices
Location: Desktops utilize interchangeable storage. These storage hard drives are located as
indicated in the photos below. Some desktops also have SSD storage, this type of storage can be
found on the motherboard. It generally lays flat, parallel to the board, rather than at a right
angle. Most common applications insert one end of the SSD into a slot on the motherboard
while the alternate end is held in place with a small screw.
Type and number of fastenings: HDD = One (1) latch and four (6) Phillips screws, SSD = (1)
Phillips screw.
Tools required: Screwdriver with PH2 bit.
Procedure:
Step 1: Lift chassis carriage into the upright position.
Step 2: HDD (3.5") = Push the release button on the carrier. Swing the handle fully. Grasp the
handle and pull the drive carrier out of its bay, once the drive carrier is out of the bay, the
Phillips screws can be removed.
Step 3: SSD (2.5") = Identify the SSD on the motherboard, remove the screw, and pull straight
back in a parallel position to remove the SSD from the slot on the motherboard.
Selective Treatment/Special Handling Per Annex VII, Directive 2012/19/EU: Any printed circuit
boards within the data storage devices must be removed separately from the data storage
devices and shall be disposed or recovered in compliance with Directive 2008/98/EC.
Step 1 Step 2

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Step 3

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2. Memory
Location: Memory modules are found on the motherboard of the desktop, the number of
memory modules may vary by unit configuration but are generally found in pairs of 2.
Type and number of fastenings: Two (2) latches per memory module.
Tools required: None.
Procedure: Press both release tabs on the ends of the memory module to unlock it. Once the
module is loosened, remove it from the memory slot.
Selective Treatment/Special Handling Per Annex VII, Directive 2012/19/EU: Any printed circuit
boards within the memory must be removed separately from the memory and shall be disposed
or recovered in compliance with Directive 2008/98/EC.

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3. Processor
Location: The processor is found on the motherboard of the desktop. As shown in the photo
below, the processor is located under the heat sink. There can only be one processor on the
motherboard for this model. The processor could consist of a push-pin based Intel heatsink.
Type and number of fastenings: Push-Pin
Tools required: NA
Procedure: Intel Processor: Remove the push-pin from the base of the heatsink and lift the
processor heatsink module off of the processor socket.
Selective Treatment/Special Handling Per Annex VII, Directive 2012/19/EU: Any printed circuit
boards within the processor must be removed separately from the processor and shall be
disposed or recovered in compliance with Directive 2008/98/EC.
Intel Push
-
Pin

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4. Motherboard
Location: The motherboard is generally centrally located within the unit. Standard practice
would be to remove all the components, peripherals, and add-ons from the motherboard before
removal of the motherboard for processing.
Type and number of fastenings: 8 Phillips screws.
Tools required: Screwdriver with PH2 bit.
Procedure: Remove all 8 Phillips screws. Lift the motherboard from its base.
Selective Treatment/Special Handling Per Annex VII, Directive 2012/19/EU: Any printed circuit
boards within the motherboard must be removed separately from the motherboard and shall be
disposed or recovered in compliance with Directive 2008/98/EC.
A lithium battery resides on the motherboard. The battery must be removed separately from
the motherboard and shall be disposed or recovered in compliance with Directive 2008/98/EC.
Refer to section 8 for specific instructions on remove and disposal of LiON batteries.
 Handle used batteries carefully. Do not damage the battery in any way; a
damaged battery may release hazardous materials into the environment. Do not
discard a used battery in the garbage or a public landfill. Please comply with the
regulations set up by your local hazardous waste management agency to
dispose of your used battery properly.

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5. Expansion Card/Graphics Card
Location: Certain configurations of desktops may include expansion and/or graphics cards.
These will be found in the lower right-hand corner of the motherboard. They’re electrically
connected to the motherboard and physically connected to the case.
Type and number of fastenings: Two (2) Phillips screws.
Tools required: Screwdriver with PH2 bit.
Procedure: Remove the Phillips screws from the rear of the case. Ensure the case cover is
removed. Then you can disconnect the components from the motherboard.
Selective Treatment/Special Handling Per Annex VII, Directive 2012/19/EU: Any printed circuit
boards within the expansion card/graphics card must be removed separately from the
expansion card/graphics card and shall be disposed or recovered in compliance with Directive
2008/98/EC.
Designated area for
additional Expansion
Cards/Graphics Cards

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6. Power Supply Module
Location: The power supply module is located in the back left hand corner.
Type and number of fastenings: Three (3) Phillips Screws per module.
Tools required: Screw Driver.
Procedure: Unplug the power cord from the power supply. To remove the power supply,
remove the three exterior Phillips screws. Remove the top cover, disconnect all cables from the
rear of the power supply and slide backward the unit from the case.
Selective Treatment/Special Handling Per Annex VII, Directive 2012/19/EU: Any printed circuit
boards within the power supply module must be removed separately from the power supply
module and shall be disposed or recovered in compliance with Directive 2008/98/EC.

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7. Chassis Cover
Location: The chassis cover is located on the top and is held in place with two Phillips screws.
Type and number of fastenings: Two (2) screws.
Tools required: Phillips screwdriver.
Procedure: Remove two screws and gently pull the handle backwards.
Selective Treatment/Special Handling Per Annex VII, Directive 2012/19/EU: None
1
1
2

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8. Batteries
Location: The battery is located on the motherboard, see illustration below.
Type and number of fastenings: One (1) latch.
Tools required: None.
Procedure: Push aside the small clamp that covers the edge of the battery. When the battery is
released, lift it out of the holder.
Selective Treatment/Special Handling Per Annex VII, Directive 2012/19/EU: A lithium battery
resides on the motherboard. The battery must be removed from separately from the
motherboard and shall be disposed or recovered in compliance with Directive 2008/98/EC.
Removal instructions for the motherboard lithium battery are outlined below.
 Handle used batteries carefully. Do not damage the battery in any way; a damaged battery may
release hazardous materials into the environment. Do not discard a used battery in the garbage
or a public landfill. Please comply with the regulations set up by your local hazardous waste
management agency to dispose of your used battery properly.

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9. Fans
Location: The chassis fan is located underneath the hard drive/optical drive mounting bracket, in
the top right-hand corner, as noted in the photo below.
Type and number of fastenings: Four (4) Phillips Screws.
Tools required: Phillips Screwdriver.
Procedure: Release hard drive/optical drive mounting bracket and move into the upright
position. This will allow access to the fan. Disconnect the fan wiring from the fan header on the
motherboard. Then remove the four Phillips screws to remove the fan from the chassis.
Selective Treatment/Special Handling Per Annex VII, Directive 2012/19/EU: Any plastic
components within the fan must be removed separately due to the presence of brominated
flame retardants and shall be disposed or recovered in compliance with Directive 2008/98/EC.
3
-
Access
Case Fan
to remove
1
-
Remove hard
drive/optical drive
mounting bracket
2
–
Move the unit
into the upright
position (4 corner
arrows)

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10. External Power Cable
Location: The inlet to the power cable is located on the power supply. If connected, the power
supply would be located there.
Type and number of fastenings: None, direct pressure connection method.
Tools required: None.
Procedure: Disconnect the external power cable from the main desktop assembly with a firm
pull at the base of the connection method.
Selective Treatment/Special Handling Per Annex VII, Directive 2012/19/EU: Any external
electrical cables > 25mm must be removed separately and shall be disposed or recovered in
compliance with Directive 2008/98/EC.

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Chapter 2 – Product Take-Back, End-Of-Life Processing, and E-
Waste Program
Ace Computers offers a nationwide take-back service for proper end-of-life management of EPEAT-
registered and Non-EPEAT registered products via Ace Computers in cooperation with an R2-certified
recycling facility.
For additional information and steps to take regarding our Product Take-Back, End-of-Life Processing,
and E-Waste Program, please visit our website at https://acecomputers.com/company/sustainability/
under the EPEAT Take-Back/EOL/E-Waste Program Tab.
Chapter 3 – Product Services
3.1 Where to Get Replacement Components/Product Services
If you need replacement parts and/or product service for your system, please visit
https://acecomputers.com/support/ and fill out the Ace Computers Support Request form. If phone assistance is
needed please call our Support Line 847-952-6999.
Note: Most parts/product services are available for at least 5 years after the date of sale. Replacement
components at a minimum cover the following: power supply, fans, hard drives, memory, CPU, PCB assemblies,
memory and all hardware.
3.2 Returning Merchandise for Service
Upon completion of the Ace Computers Support Request Form, indicated in Section 3.1, an Ace Computers Team
Member will reach out to further assist with your technical questions. If it is determined that the best course of
action is an inhouse repair at Ace Computers, the service technician will help facilitate the process of returning the
system for repair.