Active Mobility xtaga Impala User manual

User Manual
activemobility.com.au

1 PREFACE AND INTRODUCTION 2
2 SAFETY NOTICE 3
2.1 Before driving
2.2 While driving
2.3 Labeling
2.4 EMI
3 PARTS INTRODUCTION 9
3.1 Parts description
4 OPERATION 10
4.1 Control panel
4.2 How to operate your scooter
4.3 Assembling and disassembling
5 BATTERY CHARGING AND CARE 15
5.1 Charging the battery
5.2 Battery
6 INSPECTION AND MAINTENANCE 19
6.1 Inspection
6.2 Regular checking record
6.3 Battery, fuses, and tyres
6.4 Storage
6.5 Transporting your scooter
7 TROUBLE SHOOTING & SPECIFICATION 22
8 WARRANTY 23
User Manual
Contents

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Active Mobility | xtaga Impala | User Manual
Preface
and Introduction
Please carefully read this owner’s manual before using your mobility scooter.
Improper use of this device could result in bodily harm, serious injury or
traffic accidents.
• This owner’s manual includes operation instructions for every aspect of the
vehicle, assembly instructions, as well as instructions for how to deal with
possible accidents.
• The symbols used in this manual are explained below. Please pay special
attention to notes marked with these symbols:
 Warning
Improper usage could result in serious injury or
death
☞ Attention
Improper usage could lead to injury and/or damage
to your scooter.
 Suggestion
Follow these instructions to keep your vehicle in a
good operating order.
• This manual includes a copy of repair and maintenance record chart and
warranty information. Please keep it in a safe place or in the scooter.
• If someone else uses the scooter, please make sure that you provide them with
the instruction manual.
• As designs change some illustrations and pictures in the manual may not
correspond to the vehicle that you purchased. We reserve the right to make
design modifications.
The xtaga Impala has been designed and manufactured to provide a comfortable,
secure and affordable solution for some mobility requirements.
 Suggestion
To maximize your battery efficiency and service life,
please fully charge your new battery before first
time use.
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Safety
Notice
2.1 BEFORE DRIVING
The user needs to be familiar with all aspects of the usage and operation of this
scooter before driving. Please always keep the following safety notices in mind.
The same traffic rules apply to the use of this mobility scooter as apply to
pedestrian laws.
For your safety, please therefore follow the rules that apply to pedestrians.
• Ride on the pavement, single carriage roads where there is no footpath access,
or pedestrian areas only. Never ride on motorways or dual carriageways.
• Do not drive your scooter after consuming alcohol or when you are fatigued.
• Be careful when driving your scooter in low light. It has not been designed for use
at night.
• Be extremely cautious when driving your scooter on busy streets or in
shopping malls.
Practice operating your scooter
Before using the scooter in busy or potentially dangerous areas, familiarize yourself
with the operation of your scooter. Please practice in a wide and open area such
as a park. To avoid accidents with your scooter while driving, please bear in mind
driving motions, such as accelerating, stopping, turning, reversing, up-and down
ramps.
• Please turn the speed dial to low-speed position for your initial practice.
• Be sure someone accompanies you for safety when driving on the roads for the
first time.
• Only use higher speed settings when you are confident that you can easily
operate and control your scooter.
The scooter is only to be used by one person at a time.
Do not carry passengers on your scooter (including children)
Do not use this vehicle to carry or haul goods.
• As the maximum weight can be carried, please refer to “MAX USER WEIGHT” in
“7. SPECIFICATION”
• Maximum load weight for basket 3 kg.
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Safety
Notice
2.2 WHILE DRIVING
Please carry out daily inspections.
Refer to the section entitled “DAILY CHECKING”
Do not move your body out of the scooter while moving.
• Such action may cause you to lose balance and risk injury from falling.
• Pay attention that your clothes do not tangle in the wheels.
Do not use your vehicle under the circumstances below.
• On pavements or roads that are muddy, gravelly, bumpy, narrow, snowed over,
icy, or canal towpaths not guarded by any fence or hedge. Keep away from
places where you might get the wheels stuck.
• Do not drive at night or when it is raining, snowing, misty, or windy.
• Do not drive your vehicle in an “S” pattern or make erratic turnings.
• Do not take the scooter onto escalators.
• UNDER NO CIRCUMSTANCES SHOULD THE SCOOTER BE USED AS A SEAT IN A
MOTOR VEHICLE (E.G. CARS, BUSES, TRAINS, ETC).
About Mobile Phones and other electrical equipment
• Do not use a mobile phone or other wireless communication devices
while driving.
• Always switch off the scooter and remove the ignition key before using a
mobile phone.
• Do not charge the mobile phone or any other electrical devices from your
scooter’s battery.
Automatic Power Shut Down
To avoid accidental battery discharge, your scooter is equipped with an automatic
power shut down facility. If the scooter is switched on, after remaining undisturbed
for a period of fifty minutes it will automatically turn off. Should this occur, simply
switch your scooter off and back on and it will be ready to use once again.
Ramps, inclines, and drops
• Do not drive onto steep ramps greater than the specified gradient. Refer to
the section entitled “CLIMBING ANGLE” in “7. SPECIFICATIONS “
• Always use a low-speed setting when ascending or descending a gradient.
• Do not drive on roads with large drops or potholes.
• Please slow down when driving on roads with inclines.
• Do not make sudden turns when driving on gravel roads or ramps.
• Always lean forward when climbing a steep gradient.

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Active Mobility | xtaga Impala | User Manual
Safety
Notice
Starting and Driving
1. Make sure the seat is installed properly.
2. Make sure the tiller has been secured properly.
3. Fold down the armrests so you can rest your arms on them.
4. Turn the power switch to “ON”. If necessary, turn on the headlights.
5. Check battery indicator to see whether there is enough power for your journey.
If you have any doubt about the remaining power, please recharge the batteries
before departure.
6. Set the speed dial to a position you feel safe and comfortable with.
7. Check the forward/reverse speed lever works correctly.
8. Make sure the electromagnetic brake works correctly.
9. Make sure it is safe around you before you drive on the street.
 Warning
• Do not set the scooter in freewheel mode when driving
on a gradient.
• Always re-engage the anti-freewheel device before use.
Failing to do so may result in injury.
• To protect your safety, the power will automatically cut
off and electromagnetic brake system will activate while
you are driving down a steep gradient. This will limit the
speed to a safe level. Turn the power on again to re-start
your scooter.
Maximum User Weight Limit
• Refer to section entitled “MAX. USER WEIGHT” in “ 8.
SPECIFICATION “. Overloading past the weight limit may
lead to damage of your scooter or cause it to malfunction
and will endanger your safety. The warranty does not
cover this type of damage.

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Active Mobility | xtaga Impala | User Manual
Safety
Notice
☞Attention
1. Do not push both RH & LH sides of the speed control
lever simultaneously. This might leave you unable to
control your scooter.
2. Do not turn the power switch to OFF while driving as
this will lead to an emergency stop and possible risk of
accident and injury.
3. Do not set to the highest speeds while driving indoors.
4. Avoid adjusting the speed dial while driving, a sudden
change in speed may cause danger to you and others,
and may cause damage to your scooter.
5. Do not place magnetic devices near the area of the
operation handle as this could affect the safe operation
of your scooter.
6. Do be careful while driving in heavy traffic or
crowded areas.
7. While reversing the vehicle, beware of people or objects
behind you.
Stopping
1. Release the speed control lever completely. The vehicle will automatically brake
and stop.
2. Turn the power switch to (OFF). Then remove the key.
Driving on the pavement
• The maximum driving speed for pavement use is 10Kph.

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Active Mobility | xtaga Impala | User Manual
Safety
Notice
2.3 LABELLING
Please carefully read all labels on the scooter before driving it. For your future
reference, do not remove them.
1 2 3
TILLER LOCK
LABEL
WARNING EMI
LABEL
FREEWHEEL
LABEL
4 5 6
TILLER DUMPING
WARNING LABEL
SEAT PINCH
WARNING LABEL
WIRING DIAGRAM FOR
BATTERY LABEL

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Active Mobility | xtaga Impala | User Manual
Safety
Notice
2.4 EMI
This portion of the content will provide the user with basic information that describes
the problems with EMI, known sources of EMI, protective measures either to lessen
the possibility of exposure or to minimize the degree of exposure, and suggested
action should unexpected or erratic movement occur.
Caution
It is very important that you read this information regarding
the possible effects of electromagnetic interference on your
electric scooter.
Electromagnetic Interference (EMI) from Radio Wave Sources
Powered vehicle may be susceptible to electromagnetic interference (EMI), which
is interfering electromagnetic energy (EM) emitted from sources such as radio
stations, TV stations, amateur radio (HAM) transmitters, two-way radios, and cellular
phones. The interference (from radio wave sources) can cause the powered vehicle
to release its brakes, move by itself, or move in unintended directions. It can also
permanently damage the powered vehicle’s control system. The intensity of the
interfering EM energy can be measured in volts per meter (V/m). Each powered
vehicle can resist EMI up to a certain intensity. This is called its “immunity level”. The
higher the immunity level, the greater the protection. At this time, current technology
can achieve at least a 20 V/m immunity level, which would provide useful protection
from the more common sources of radiated EMI. This powered vehicle model as
shipped, with no further modification, has an immunity level of 20 V/m without any
accessories.
There are a number of sources of relatively intense electromagnetic fields in the
everyday environment. Some of these sources are obvious and easy to avoid.
Others are not apparent and exposure is unavoidable. However, we believe that by
following the warning listed below, your risk to EMI will be minimized.
The sources of radiated EMI can be broadly classified into three types:
1. Hand-held portable transceivers ( transmitter-receivers with the antenna
mounted directly on the transmitting unit. Examples include: citizens band (CB)
radios, “walkie talkie”, security, fire, and police transceivers, cellular telephones
and other personal communication devices.
2. Medium-range mobile transceivers, such as those used in police cars, fire trucks,
ambulances and taxis. These usually have the antenna mounted on the outside
of the Vehicle,
3. Long-range transmitters and transceivers, such as commercial broadcast
transmitter (radio and TV broadcast antenna towers) and amateur (HAM) radios;

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Active Mobility | xtaga Impala | User Manual
Parts
Introduction
3.1 PARTS DESCRIPTION
1. Power Switch 4. LED Headlight 7. Width Adjustable Armrests Knob
2. Basket Bracket 5. Tiller Lock Knob 8. Circuit Breaker
3. Seat Rotation Lever 6. Armrest
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Active Mobility | xtaga Impala | User Manual
4.1 CONTROL PANEL
1. LED Battery Meter
2. Speed Dial
3. Throttle Control Lever
4. Horn
5. Key Switch
4.2 HOW TO OPERATE YOUR SCOOTER
Power Switch
Turn the key to power ON or OFF
(ON) : Power is turned on
(OFF) : Power is turned off
Speed Dial
Rotate to adjust the speed setting slowest to
fastest to determine the maximum speed
of the scooter.
Forward, Reverse, and Braking
• Pull the speed control lever backwards with your right fingers and the vehicle will
move forward.
• Pull the speed control lever backwards with your left fingers and the vehicle will
move backward.
• The horn will beep when the vehicle is in reverse.
• Release the speed control lever completely while either going forward or reverse,
and the electromagnetic brake in the motor will be activated, and the vehicle
will stop.
Operation
Slowest Setting Fastest Setting
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Horn Button
Press the horn button to sound the horn. Release the button to stop the horn.
How To Set Freewheel Mode
The motor on the scooter can be
disengaged to allow the scooter to be
pushed manually.
Drive Mode
• To put the scooter in to “drive” mode,
push the freewheel lever down completely.
Freewheel Mode
• To put the scooter in to “freewheel mode” (neutral),
pull the freewheel lever up completely and
the scooter can be moved manually.
• Please note that this will put the scooter in to
freewheel mode. The scooter’s motor and
brake will be disengaged and will not function.
Battery Indicator
The battery indicator on the tiller console uses
a color code to indicate the approximate power
remaining in your batteries. Green indicates
(40%-100%) capacity, yellow a draining charge
(10%-30%), and red indicates that an immediate
recharge is necessary.
• The remaining power suggested by the
battery indicator will vary by the actual driving
time incurred and how you drive.
Repeated starting, stopping, climbing will
consume the power more quickly.
Operation
Neutral
Drive
Red Yellow Green

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Braking
Electro-magnetic brake
Release the speed control lever completely, and the electromagnetic brake will be
activated automatically, and the scooter will stop.
Parking
After stopping, tune the main key to OFF and remove the key. The lights will turn OFF.
The electromagnetic brake is engaged (locked).
 Warning
When on a gradient NEVER switch the vehicle to the
freewheel mode. The electromagnetic brakes will not be
applied. This may result in injury.
How to adjust the armrest width and height
Loosen the knobs at the back or side of the seat
frame first, then adjust the armrest width by
sliding the armrest. Once satisfied with the width,
tighten the knob.
Seat
• The seat can be turned to 45 degrees or 90 degrees.
• Pull the seat adjustment lever forward and swivel seat.
• Release the lever, then continue swiveling the seat until it locks in position.
☞Attention
• Return the seat to the forward position before driving.
• Ensure the limit switch is set to the slowest setting when
using the scooter on the pavement. It is an offence to
traveler when driving faster than 4mph on the pavement.
Operation

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How to re-position the seat
Seat Swivel Adjustment
The seat can be rotated. Lift up on the handle under the left side of the seat and turn
the seat to the desired position, releasing the handle to lock the seat in place.
Tiller Adjustment
The tiller can be adjusted in to many different positions to suit each driver.
1. Loosen the lever to adjust the tiller to the position you require
2. Once set to the desired position, tighten the lever to secure the tiller
Main Circuit Breaker (Reset Button)
When the voltage in your scooter’s batteries
becomes low or when the scooter is operating
under excessive loads or steep inclines, the main
circuit breaker may trip to protect the motor and
electronics from damage.
Press to reset.
Operation

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4.2 ASSEMBLING AND DISASSEMBLING
Assembling The Scooter
No tools are required to disassemble or assemble your scooter.
1. Place the freewheel mode lever in the drive position.
2. Set the rear section in the up position and make sure the hook for the front
section is connected to the axle of the rear section.
3. Put down the front and rear sections until the scooter is level.
4. Set down the battery pack on the scooter, and make sure it is in the
correct position.
5. Set down the seat on the seat post until the swivel lock engages and you hear
a click.
6. Turn key switch to “ON”. Make sure battery gauge indicates sufficient power.
Disassembling The Scooter
The xtaga Impala can be disassembled into four pieces, the seat, the front section,
the rear section and battery pack.
 Warning
To avoid personal injury, ask for assistance, if necessary,
while disassembling or assembling your scooter.
Please follow the steps.
1. Make sure the tiller is raised before reassembling the scooter.
2. Turn key switch to “OFF”.
3. Place the free wheel mode lever in the drive position.
4. Take off the basket.
5. Push the Seat Rotate Lever whilst pulling up on the seat to remove.
6. Unlock the battery lock part and rotate the battery lock part.
7. Pick up the battery pack and remove it from the scooter.
8. Loosen the tiller adjustment knob and fold down the tiller and re-tighten knob.
9. Lock the front wheel and tiller by turn and pull the wheel lock catch down.
10. Pull the connecting device upward to the rear section and stand upright.
11. Take off the front section with both hands and lower the shaft.
Operation

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Battery Charging
and Care
5.1 CHARGING THE BATTERY
Follow the procedure below step by step:
1. Turn the power switch to (OFF)
2. Connect the charger’s power cord into the power outlet.
3. Open the charging socket cap on the battery pack. Then connect the charger’s
round plug to the charging socket.
4. Turn on the switch on the charger.
5. The charger’s LED will be green when the power is on and will turn red when
charging. The charging duration is approximately 6 hours. To ensure optimum
performance a 10-hour charge is recommended. But we do not recommend a
charging more than 24 consecutive hours.
6. The charger’s LED will be RED during the charging process. The LED will turn
green when charging is completed.
7. Turn off the charger; disconnect the power cord and the round plug from charger
socket on the scooter.
 Warning
• The fan inside the charger will be activated automatically
when you turn on the charger. If the fan does not work
when connected to the charger or the green light is
not showing, DO NOT use this charger. It may lead to
overheating of the charger and cause a fire as a result.
• There is a red LED present on the charger to illustrate
operation. If this LED does not illuminate the charger is
defective, please contact your dealer.
☞Attention
• While gripping or folding the handle bar, use caution
ensuring fingers or hands are not in a position where
they could be caught in the handle area.
• While returning the battery pack to the battery pack
cavity of shroud, use caution ensuring fingers or hands
are not in a position where they could be caught
between Battery pack and scooter body.
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Battery Charging
and Care
 Warning
1. Keep away from flammable objects while charging as it
may lead to fire or explosion of battery.
2. Do not smoke while charging as the battery may release
hydrogen gas. Always charge your battery in a well-
ventilated space.
3. Never connect or disconnect the plug or cord with wet
hands while charging. Do not connect or disconnect the
plug or cord when they are wet, it may lead to
electric shock.
NOTE
The immovable function will be activated while your scooter
is in charging mode, which will make your scooter not run if
the scooter is switched on and the forward/reverse
lever activated.
☞Attention
Please follow the rules below to avoid accidents while charging.
1. Please use the supplied charger only and recharge the
battery to its full capacity every time. You may damage
the battery and scooter if you use a charger that is not to
the correct specification.
2. Please charge in a well-ventilated space where it is
not directly exposed to the sunlight. Do not charge in
surroundings where it is humid or under rainfall.
3. Do not charge in temperatures less than -10°C or higher
than +50°C as the charger may not work efficiently and
the batteries may become damaged.
5.2 BATTERY
• Do not expose the battery to temperatures below 10°C or above 50°C when
charging or storing the vehicle. Under the above temperature range can cause
the battery either to freeze or over heat. This will damage the batteries and
shorten their life.
• These batteries are maintenance free and there is no need to refill with water.
• You are required to recharge the batteries on a regular basis. Even if the scooter
is stood idle, you should charge the batteries at least once a week.
• The batteries carry a six-month manufacturer's warranty. This warranty only
covers issues relating to manufacturing faults, and not faults relating to failure to
recharge the batteries as instructed above.

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Battery Charging
and Care
Suggestion
How to maximize your batteries efficiency and service life
1. Fully recharge your new battery before its first time use.
2. Be sure to charge the battery fully every time. The
battery life will be seriously shortened and capacity will
decrease if the battery is repeatedly used without being
fully charged.
3. Always complete the charging until the orange LED light
turns green. NEVER stop charging before it is complete.
4. Keep your batteries fully charged whenever possible.
5. If you do not use your scooter for a long time, it should be
charged at least every week to keep the battery in a fully
usable condition.
6. The ambient temperature will affect charging time.
Charging time will be longer in the winter.
7. After charging, do not leave the charger socket plugged
in to the scooter, as this will cause a power drain on the
scooter and reduce its range.
Cleaning the Battery
If the batteries are contaminated by water, battery acid, dust, or other substances,
they will discharge quickly. The batteries supplied with the scooter are sealed and
as such are maintenance free with no risk of battery leakage. Please follow the steps
below to clean the battery.
1. Turn the scooter power switch to “OFF”.
2. Remove the seat and dust cover.
3. Remove the shroud and unplug the terminal of the taillight and signal lights.
4. Use a clean cloth to wipe off the soiled area.
5. Take out the battery.
6. Clean the battery with a clean cloth. If the terminal is covered by white powder,
please wipe it clean using warm water.
 Warning
1. The wiring system and charger are situated in the
battery pack. Do not attempt to re-locate the wiring
system. The improper layout of the wiring system may
cause the wires to pinch in the battery box and result in
an electronic system failure.
2. Be sure the battery wires are connected to their right
battery terminal.

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Battery Charging
and Care
Suggestion
If necessary, ask for help from your dealer for advice about
maintaining and replacing the battery.
Suggestion
1. Make sure the terminals are installed properly and put the
cover back on.
2. Do not use the battery to charge telecom equipment or
other items.
3. Battery efficiency will vary with outside conditions; the
driving distances will be shorter in the winter. If the
vehicle is not used for a long time, please charge the
battery at least every week.
4. Replace both batteries together.

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Inspection
and Maintenance
6.1 INSPECTION
• Clean the scooter with a damp cloth and dust down approximately once a week
to preserve the appearance of the scooter.
• Adjust the tiller height and return to the original position and swivel the seat once
a week to ensure the parts adjust and remove smoothly and easily
when required.
• Check for signs of wear and tear on the tyres and the upholstery on a
regular basis.
• For optimum performance and to increase the lifespan of your scooter, it
is recommended that you have your scooter serviced once a year by an
authorised dealer.
6.2 REGULAR CHECKING RECORD
To make sure your scooter is correctly serviced, take it to your dealer for regular
maintenance checks. This should be at intervals of six months after the first
inspection after one month. Your dealer may charge a fee for this service.
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