AGA marvel MS15FA Owner's manual
Installation
Operation
and
Maintenance
Instructions
Freezer
MS15FA
CONTENTS
Unpacking your freezer ...............................................
Removing the packaging ..........................................
Warranty Registration................................................
Installing your freezer ..................................................
Selecting the location ...............................................
Cabinet Clearances ..................................................
Leveling legs .............................................................
Grounding method ....................................................
Electrical Requirements ............................................
Handle Installation .......................................................
Door Alignment ............................................................
Using your freezer .......................................................
Dimensions For MS15FA Solid Door ...........................
Recommended Rough in Opening Dimensions ..........
For MS15FA Solid Door .............................................
Energy Saving Tips ......................................................
Features ......................................................................
Care and Cleaning .......................................................
Condenser air ow ....................................................
Cabinet .....................................................................
Interior ......................................................................
Defrosting instructions ..............................................
Troubleshooting your freezer .......................................
Obtaining Service ........................................................
Commercial Product Warranty ....................................
Important Safety Instructions
Warnings and safety instructions appearing in this guide
are not meant to cover all possible conditions and situa-
tions that may occur. Common sense, caution, and care
must be exercised when installing, maintaining, or operat-
ing this appliance.
Recognize Safety Sym-
bols, Words, and Labels.
WARNING-Hazards or unsafe practices which could
result in personal injury.
CAUTION-Hazards or unsafe practices which could
result in personal injury or property or product damage.
NOTE
NOTE-Important information to make a problem free
installation.
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State of California Proposition 65 Warning:
This product contains one or more chemicals known to the
State of California to cause cancer.
State of California Proposition 65 Warning:
This product contains one or more chemicals known to the
State of California to cause birth defects or other reproduc-
tive harm..
UNPACKING YOUR FREEZER
Remove Packaging
Your freezer has been packed for shipment with all parts
that could be damaged by movement securely fastened.
Cut the banding material at the bottom of the carton, unfold
the carton at the bottom, and remove the carton from the
appliance. Remove the plastic bag, styrofoam corner posts,
and any tape holding the door closed and internal compo-
nents in place. The owners manual is shipped inside the
unit in a plastic bag along with the warranty registration
card.
Important
Keep your carton packaging until your unit has been
thoroughly inspected and found to be in good condition. If
there is damage, the packaging will be needed as proof of
damage in transit. Afterwards please dispose of all items
responsibly.
Note to Customer
This merchandise was carefully packed and thoroughly
inspected before leaving our plant. Responsibility for its
safe delivery was assumed by the retailer upon acceptance
of the shipment. Claims for loss or damage sustained in
transit must be made to the retailer.
DO NOT RETURN DAMAGED MERCHANDISE TO THE
MANUFACTURER - FILE THE CLAIM WITH THE RE-
TAILER.
Help Prevent Tragedies
Child entrapment and suffocation are not problems of the
past. Junked or abandoned freezers are still dangerous -
even if they sit out for “just a few days”.
If you are getting rid of your old freezer, please follow the
instructions below to help prevent accidents.
Before you throw away your old freezer:
• Take off the doors or remove the drawers.
• Leave the shelves in place so children may not easily
climb inside.
If the unit was shipped or has been laying on its back for
any period of time allow the freezer to sit upright for a
period of at least 24 hours before plugging in. This will as-
sure oil returns to the compressor. Plugging the freezer in
immediately may cause damage to internal parts.
It is important you send in your warranty registration card
immediately after taking delivery of your freezer or you can
register online at www.agamarvel.com.
The following information will be required when registering
your unit.
Model Number
Serial Number
Date of Purchase
Dealer’s name and address
The model number and serial number can be found on the
serial plate which is located on the bottom face inside the
cabinet.
Warranty Registration
NOTE
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WARNING - Dispose of the plastic bags which can be a
suffocation hazard.
INSTALLING YOUR FREEZER
Select Location
The proper location will ensure peak performance of your
appliance. We recommend a location where the unit will
be out of direct sunlight and away from heat sources. To
assure your product performs to specications the recom-
mended installation location temperature range is from 65
to 90°F (18 to 32°C).
Cabinet Clearance
Ventilation is required from the bottom front section of the
unit. Keep this area open and clear of any obstructions.
Adjacent cabinets and counter top can be installed around
the unit as long as the grille and door access remain unob-
structed.
Front leveling legs
Front Grille, keep
this area open.
Figure 1
Leveling Legs
Adjustable legs at the front and rear corners of the unit
should be set so the unit is rmly positioned on the oor
and level from side to side and front to back. The overall
height of your Marvel freezer, depending on the model, may
be adjusted from 24-1/8" (61.3cm) with the leveling legs
turned in, and up to 25-1/8" (63.8cm) with the leveling legs
extended.
To adjust the leveling legs, place the freezer on a solid
surface and protect the oor beneath the legs to avoid
scratching the oor. With the assistance of another person,
lean the freezer back enough to access the front leveling
legs and remove the weight. Raise or lower the legs to the
required dimension by turning the legs. Repeat this process
for the rear by tilting the freezer forward using caution to
prevent the door from opening. On a level surface check
the freezer for levelness and adjust accordingly.
The front grille (toe kick) screws may be loosened and ad-
justed to the desired height. When adjustment is complete
tighten the two toe kick screws. (See Figure 2).
Figure 2
Toe kick (Front Grille)
Toe kick screw
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Front Grille
Do not obstruct the front grill. The openings within the front
grill allow air to ow through the condenser heat exchanger.
Restrictions to this air ow will result in increased energy
usage and loss of cooling capacity. For this reason it is im-
portant this area to not be obstructed and the grill openings
kept clean. AGA MARVEL does not recommend the use of
custom made grills as air ow may be restricted because of
inadequate openings. (See Figure 1).
Figure 3
• Do not splash or spray water from a hose on the
freezer! Doing so may cause an electrical shock,
which may result in severe injury or death.
• This unit should not, under any circumstances, be
installed to an un-grounded electrical supply.
Grounding Method
This product is factory equipped with a power supply
cord that has a three-pronged, grounded plug. It must be
plugged into a mating grounding type receptacle in ac-
cordance with the National Electrical Code and applicable
local codes and ordinances (see Figure 3). If the circuit
does not have a grounding type receptacle, it is the respon-
sibility and obligation of the customer to provide the proper
power supply. The third ground prong should not, under
any circumstances, be cut or removed.
Electrical Connection
A 115 volt, 15 amp dedicated circuit is required. A 3 prong
grounded receptacle is required.
The unit must be installed according to your local building
codes and ordinances.
Do not use an extension cord
with this appliance.
HANDLE INSTALLATION
Handle Installation (Solid Door Models)
1. Remove the handle, (2) screws, and 5/32” allen wrench
from the bag shipped inside the cabinet.
2. Locate handle opposite the hinges and secure in place
using the (2) screws and the allen wrench. (See Figure
4).
Screws
Handle
Figure 4
Right hand hinged
door shown
Door Reversal
It is possible to reverse the door (change from right hand
swing to left hand swing or vice versa) if you wish. To do so
it will be necessary to order one of the service kits below.
Hinge
Color
Door Color Right Hand Left Hand
Chrome White 42247639 42247640
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DOOR ALIGNMENT
Figure 5
Hinge adapter bracket
located on the top and bot-
tom of the door.
Remove top
hinge pin to re-
move the door.
Door must be
parallel to top
and sides of
freezer.
9/32”
(7.1mm)
NOTE
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For the door to close properly, it is necessary to maintain
a minimum space of 9/32” (7mm) between the door and
cabinet ange (See Figure 5). This space can be adjusted
by adjusting the top and bottom hinge adapter brackets.
Door Alignment Procedure
The door should be parallel to the sides and top of the
freezer. If alignment is necessary the door may be adjusted
by loosening the 2 screws which secure the hinge adapter
brackets on the top and bottom of the door and adjusting
the door side to side. Use a 5/32” allen wrench for this pro-
cedure. (See Figure 5 below). When nished aligning the
door, tighten the screws securely.
Temperature control lo-
cated behind right side of
air intake -exhaust grille.
Should you turn off your control, allow at least ve (5)
minutes before restarting in order to give the motor control
time to automatically reset so that it can restart the motor.
Electrical power to your unit is controlled by the tempera-
ture control located in the front grille. (See Figure 9).
USING YOUR FREEZER
Turning on the freezer
After setting the freezer in place, leveling (see page 4), plug
the power cord into the wall receptacle. The freezer should
start after plugging in. The temperature control is factory
preset to a mid range setting. Allow the freezer to run for 24
hours so the interior temperature stabilizes. If you wish to
adjust the interior temperature use a small bladed screw-
driver pushed through the right hand side of the grille to
turn the temperature control shaft. Turning it clockwise will
make the unit colder. Turning it counterclockwise will make
it warmer. Turning it counterclockwise until it stops will shut
off the compressor and fan motor.
Figure 9
Turn counterclockwise
until it stops to shut off
the compressor and fan.
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RECOMMENDED ROUGH IN OPENING DIMENSIONS, MS15FA SOLID DOOR
*24” (61 cm)
standard cabinet
depth * Depth dimension may vary depending on
each individual installation.
Electrical Requirements: A 115 volt, 15 amp dedicated cir-
cuit isrequired. A 3 prong grounded receptacle is required.
Power outlet can be located in the back wall behind unit.
Add 1” to depth for thickness of plug, or recess outlet 1”
into the wall. Power outlet can also be installed in adjacent
cabinetry with a cutout for routing of power cord. Follow all
local building codes when installing electrical and unit.
Product weight = 70 lbs. (31.8 kg.)
DIMENSIONS FOR MODEL MS15FA SOLID DOOR
15” (38.1cm)
14-7/8”
(37.8cm)
19-11/16”
(50.01cm)
21-25/32”
(55.32cm)
23-1/32”
(58.5cm)
35-11/16”
(90.32cm)
3-15/16” to 4-15/16”
(10.01 to 12.54cm)
24-1/8” to 25-1/8”
(61.26 to 63.82cm)
15-7/8”
(40.34cm)
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** Minimum rough in opening required is to be
larger than the adjusted height of the cabinet.
** 24-3/8” to 25-3/8”
(61.93 to 64.47cm)
FEATURES AND ENERGY SAVING TIPS
Probe Port (optional) for MS15FA
The optional probe port is a hole from the inside to the out-
side of the unit, which could be located on the top, side, or
back of the unit. After inserting your wires or probe, seal the
hole tightly with caulk, putty, foam, etc. for proper operation.
Product Temperature versus Air Temperature
Air temperature moves up and down with door openings and
compressor run and off cycles. Air has little thermal mass
and therefore changes temperature relatively quickly as the
unit cycles on and off. Stored products have thermal mass
so their temperatures change much more slowly. While air
temperature may change 5 to 10 degrees C between run and
off cycles, stored product temperature typically changes less
than 2 degrees C due to their thermal mass. Always mea-
sure product temperature, not air temperature, to determine
if the products being stored are at the proper temperature.
MS15FA Features
Can be installed on the counter top or built in.
Temperature range = -4°C to -20°C.
Flat door liner.
Manual defrost.
Energy Saving Tips
The following suggestions will minimize the cost of
operating your refrigeration appliance.
1. Do not install your appliance next to a hot appliance,
(ovens, glassware washers, etc.). heating air duct, or
other heat sources.
2. Install product out of direct sunlight.
3. Assure the toe grille vents at front of unit beneath door
is not obstructed and kept clean to allow ventilation for
the refrigeration system to expel heat.
4. Plug your appliance into a dedicated power circuit. (Not
shared with other appliances).
5. When initially loading your new product, or whenever
large quantities of warm contents are placed within
refrigerated storage compartment, minimize door
openings for the next 12 hours to allow contents to pull
down to compartment set-point temperature.
6. Maintaining a relatively full storage compartment will
require less appliance run time than an empty compart-
ment.
7. Assure door closing is not obstructed by contents
stored in your appliance.
8. Allow hot items to reach room temperature before plac-
ing in product.
9. Minimize door openings and duration of door openings.
10. Use the warmest temperature control set-point that
provides the proper storage for your stored contents.
11. Set the control to the “off” position if cleaning the unit
requires the door to be open for an extended period of
time.
12. Annually clean condenser heat exchange coil located
in machine compartment underneath unit, (see “Care
and Cleaning” page 10).
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Condenser Air Flow
The condenser underneath the cabinet does not require
frequent cleaning; however, satisfactory cooling de-
pends on adequate ventilation over this heat exchanger.
It is recommended to annually clean the condenser by
vacuuming and brushing. To access the condenser, the
unit must be pulled out from the installation, and the
lower machine compartment access cover removed.
Disconnect the power cord before cleaning the condenser.
Be sure that nothing obstructs the required air ow open-
ings in front of the cabinet. At least once or twice a year,
brush or vacuum lint and dirt from the front grille area (see
page 4).
Cabinet
The painted cabinet can be washed with either a mild soap
and water and thoroughly rinsed with clear water. NEVER
use abrasive scouring cleaners.
Interior
Wash interior compartment with mild soap and water. Do
NOT use an abrasive cleaner, solvent, polish cleaner or
undiluted detergent.
Care of Unit
1. Avoid leaning on the door, you may bend the door
hinges or tip the unit.
2. Exercise caution when sweeping, vacuuming or mop-
ping near the front of the unit. Damage to the grille can
occur.
3. Periodically clean the interior of the unit as needed.
4. Periodically check and/or clean the front grille as
needed.
CARE AND CLEANING
Defrosting Instructions MS15FA
1. Disconnect the power cord and set the temperature
control to the off position. (See page 7).
2. Remove the contents from the freezer.
3. Place pans of hot water in the freezer if you wish to
speed up defrosting.
4. When defrosting is complete wipe out the interior and
replace the contents.
5. Connect power cord to outlet.
6. Set the temperature control to the desired level.
Do not use an ice pick, knife, or any type of sharp object to
remove the ice. Doing so may puncture the units refrigerant
system and damage it beyond repair. You may speed up
defrosting by lling the ice bucket with hot water and plac-
ing it back into position.
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TROUBLESHOOTING YOUR FREEZER
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Before You Call for Service
If the unit appears to be malfunctioning, read through this
manual rst. If the problem persists, check the trouble-
shooting guide below. Locate the problem in the guide and
refer to the cause and its remedy before calling for service.
The problem may be something very simple that can be
solved without a service call. However, it may be required
to contact your dealer or a qualied service technician.
Electrocution Hazard - Never attempt to repair or perform
maintenance on the unit until the main electrical power has
been disconnected. Turning the unit control “OFF” does not
remove electrical power from the units wiring.
Problem Possible Cause Remedy
Unit too warm or too cold inside. • Control set too warm or cold.
• Airow to front grille blocked.
• Excessive usage or prolonged
door openings.
• Door gasket not sealing properly.
• Adjust temperature colder or
warmer as required. Allow 24
hours for temperature to stabilize.
• Airow must not be obstructed to
front grille. See “clearances” on
page 4.
• Allow temperature to stabilize for
at least 24 hours.
• Check door alignment and/or ad-
just or replace door gasket.
Noise or Vibration. • Unit not level.
• Water line tubing vibration.
• Level unit, see “Leveling Legs” on
page 4.
• Adjust the tubing as necessary to
eliminate unwanted vibrations.
Unit will not run. • Unit turned off.
• Power cord not plugged in.
• No power at outlet.
• Turn unit on. See page 7.
• Plug in power cord.
• Check house circuit.
Moisture collects on outside surface of
cabinet.
• Hot and humid conditions. • Extremely hot and humid condi-
tions can cause condensation on
outside of the cabinet. As humidity
and/or temperature decreases, the
condensation will disappear.
Moisture collects on inside of the unit. • To many door openings.
• Prolonged door openings.
• Hot and humid conditions.
• Limit the amount of door open-
ings.
• Limit the amount of time with the
door open.
• Extreme hot and humid condi-
tions. Move unit to a controlled
environment.
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For Your Records
Date of Purchase
Dealer’s name
Dealer’s Address
Dealer’s City
Dealer’s State
Dealer’s Zip Code
Appliance Serial Number
Appliance Model Number
Date Warranty Card Sent (Must be
within 10 days of purchase).
• In all correspondence regarding service, be sure to
give the model number, serial number, and proof of
purchase.
• Try to have information or description of nature of the
problem, how long the unit has been running, the room
temperature, and any additional information that may
be helpful in quickly solving the problem.
• Table A is provided for recording pertinent information
regarding your product for future reference.
If Service is Required:
• If the product is within the rst year warranty period
please contact your dealer or call AGA MARVEL Cus-
tomer Service at 800.223.3900 for directions on how to
obtain warranty coverage in your area.
• If the product is outside the rst year warranty period,
AGA MARVEL Customer Service can provide recom-
mendations of service centers in your area. A listing
of authorized service centers is also available at www.
agamarvel.com under the service and support section.
OBTAINING SERVICE
Table A
COMMERCIAL PRODUCT WARRANTY
Entire Product - One Year Parts and Labor Warranty
AGA MARVEL warrants to the original purchaser that it will
supply all necessary parts and labor to repair or replace in
the end user’s establishment, any component which is found
by an authorized representative of AGA MARVEL to be de-
fective in materials or workmanship, subject to the condi-
tions and exclusions stated below, for a period of one year
from the date of purchase by the end user.
Refrigeration System - Additional Second Through Fifth
Year Parts Only Warranty
During the four years following expiration of the one year
limited warranty, AGA MARVEL warrants to the original pur-
chaser that it will supply replacement parts for the hermeti-
cally sealed refrigeration system which consists of the com-
pressor, evaporator, condenser, drier, and connecting tubing
that are found to be defective in workmanship or materials.
Other parts, labor costs, and freight charges are the respon-
sibility of the end user.
If AGA MARVEL is unable to repair or replace the defective
product or component, AGA MARVEL shall issue a credit to
the buyer for all or part of the purchase price, as AGA MAR-
VEL shall determine. The repair, replacement or payment in
the manner described above shall be the sole and exclusive
remedy of buyer for a breach of this warranty.
Buyer must give written notice of any alleged defect in the
product to AGA MARVEL within 30 days after discovery of the
defect by buyer. If notice is not given within such period, any
claim for breach of warranty shall be conclusively deemed
to have been waived, and AGA MARVEL shall not be liable
under these warranties. AGA MARVEL or its agents shall be
entitled to examine the product. AGA MARVEL shall have
the option of requiring the return of the defective compo-
nent, transportation prepaid, to establish the claim. The ac-
ceptance by AGA MARVEL of any component returned shall
not be deemed an admission that the product is defective or
in breach of any warranty and, if AGA MARVEL determines
that the product is not defective, the component shall be re-
shipped to the buyer at the buyer’s expense. No component
will be returned to AGA MARVEL without its prior consent.
The above warranties do not cover:
• Shipping costs of replacement parts or returned defec-
tive parts.
• Customer education or instructions on how to use the
freezer.
• Any content loss, or incidental or consequential damage
or loss due to product failure.
• Removal or installation.
Nor do the above warranties cover failure of this product or
its components due to:
• Transportation, damage sustained in transit or subse-
quent damages.
• Use in hostile environments or use for storage of con-
tents hostile to the product.
• Improper installation, misuse, abuse, accident or altera-
tion, use on wiring not conforming to electrical codes,
low voltages, failure to provide necessary maintenance,
or other unreasonable use.
• Parts or service not supplied or designated by AGA
MARVEL.
The above warranties also do not apply if:
• The original bill of sale, deliver date, or serial number
cannot be veried.
• The refrigeration equipment is not in the possession of
the original end use purchaser.
The warranties set forth herein are the only warranties
extended by AGA MARVEL and are in lieu of all warran-
ties, express, implied, statutory or otherwise. In particu-
lar, AGA MARVEL makes no warranty of merchantability
or tness for a particular purpose.
AGA MARVEL’s liability for any defect in the product shall not
exceed the purchase price of the product. AGA MARVEL
shall have no liability for consequential damages of any
kind whatsoever, including, but not limited to, personal
injury, property damage, lost prots or other economic
injury due to any defect in the product.
No person, rm, or corporation is authorized to modify, ex-
pand or extend these warranties, to waive any of the limi-
tations or exclusions, or to make any other warranty or
assume any other obligation for AGA MARVEL These war-
ranties apply only to products used in any of the fty states
of the United States and the District of Columbia.
To obtain performance of this warranty, report any defects to:
1260 E. VanDeinse St.
Greenville MI 48838
Toll-Free: 800.223.3900
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All specications and product designs subject to change without notice. Such revisions do not
entitle the buyer to corresponding changes, improvements, additions, replacements or compensa-
tion for previously purchased products.
1260 E. VanDeinse St.
Greenville MI 48838
800.223.3900
41014321-EN Rev C
3/29/18
www.agamarvel.com
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