Akuvox IT83 Series Manual

Version: 1.0 | Date: Feb.2021
Version: 1.0 | Date: April.2021

About This Manual
Thank you for choosing the Akuvox IT83/IT82/C317/C315 series indoor
monitor. This manual is intended for the administrators who need to properly
configure the indoor monitor. This manual applies to the 83.30.2.808,
82.30.2.622, 117.30.2.905, 115.30.2.827 version, and it provides all the
configurations for the functions and features of the IT83/IT82/C317/C315
series indoor monitor. Please visit the Akuvox forum or consult technical
support for any new information or the latest firmware.

Introduction of Icons and Symbols
Warning:
Always abide by this information in order to prevent the persons
from injury.
Caution:
Always abide by this information in order to prevent the damages to
the device.
Note:
Informative information and advice from the efficient use of the
device.
Tip:
Useful information for the quick and efficient use of the device.

Table of Contents
1. Product Overview....................................................................................................8
2. Change Log..............................................................................................................9
3. Model Difference.................................................................................................. 10
4. Introduction to Configuration Menu..................................................................11
5. Access the Device................................................................................................ 13
5.1. Device Start-up Network Selection........................................................ 13
5.2. Device Home Screen Type Selection......................................................14
5.3. Accessing the Device Setting on the Device.........................................15
5.3.1. Accessing Device Basic Setting.................................................. 15
5.3.2. Accessing Device Advanced Setting.......................................... 15
5.4. Access the Device Setting on the Web Interface................................. 16
6. Language and Time Setting................................................................................18
6.1. Language Setting...................................................................................... 18
6.1.1. Language Setting on the Device..................................................18
6.1.2. Language Setting on the Web Interface.....................................19
6.2. Time Setting............................................................................................... 19
6.2.1. Time Setting on the Device.......................................................... 19
6.2.2. Time Setting on the Device Web Interface.................................21
7. Screen Display Configuration.............................................................................22
7.1. Screen Display setting on the Device.....................................................22
7.2. Screen Display Setting on the Web Interface....................................... 25
7.3. Screensaver Configuration...................................................................... 25
7.3.1. Configure Screensaver on the Device.........................................25
7.3.2. Upload Screen Saver..................................................................... 26
7.4. Upload Wall Paper..................................................................................... 27
7.5. Status Bar................................................................................................... 27
7.6. Upload Device Booting Image.................................................................27
7.7. Icon Screen Display Configuration......................................................... 28
8. Sound and Volume Configuration......................................................................31
8.1. Volume Configuration...............................................................................31
8.1.1. Configure Volume on the Device................................................. 31
8.1.1.1. Configure Volume on the Web Interface......................... 32
9. Phone Book Configuration..................................................................................33
9.1. Phone Book Configuration on the Device..............................................33
9.1.1. Add contact.....................................................................................33
9.1.2. Edit contact..................................................................................... 34
9.1.3. Blocklist Settings on the Device..................................................34
9.2. Phone Book Configuration on the Web Interface.................................35
9.2.1. Contact Configuration...................................................................35
9.2.2. Contact Management....................................................................36

9.2.3. Block List Setting on the Web Interface..................................... 37
9.2.4. Contact Display.............................................................................. 38
You can configure the contact display order and control whether to
display the discovery device on the device.......................................... 38
9.2.5. Contacts Import and Export on the Web Interface................... 39
10. Network Setting & Other Connection..............................................................40
10.1. Device Network Configuration.............................................................. 40
10.1.1. Configuring Network Connection on the Device.....................40
10.1.2. Configuring Device Network Connection on the Web
Interface..................................................................................................... 41
10.2. Device Deployment in Network.............................................................43
10.3. Device NAT Setting................................................................................. 44
10.4. Device Bluetooth Setting....................................................................... 45
10.4.1. Device Bluetooth Pairing............................................................ 45
10.4.2. Device Bluetooth Data Transmission.......................................45
10.5. Device Wi-Fi Setting............................................................................... 47
11. Intercom Call Configuration............................................................................. 48
11.1. IP call & IP Call Configuration............................................................... 48
11.2. SIP Call &SIP Call Configuration...........................................................49
11.3. SIP Account Registration.......................................................................49
11.4. SIP Server Configuration........................................................................50
11.5. Outbound Proxy Server configuration................................................. 51
11.6. SIP Call DND & Return Code Configuration........................................ 52
11.7. Device Local RTP configuration........................................................... 53
11.8. Data Transmission Type Configuration...............................................53
11.9. Call Setting............................................................................................... 54
11.9.1. Call Auto-answer Configuration................................................54
11.9.2. Auto-answer Allow List setting................................................. 55
11.9.3. Live Stream Setting..................................................................... 57
11.10. Intercom Call Configuration................................................................ 57
11.11. PTime Configuration............................................................................ 58
11.12. SIP Hacking Protection........................................................................59
11.13. Emergency Call Setting........................................................................59
11.13.1. SOS Number Display.................................................................59
11.13.2. SOS Number Settings............................................................... 60
11.14. RF Setting (Optional)............................................................................ 61
11.15. Multicast Configuration....................................................................... 62
11.16. Call Forwarding Setting....................................................................... 63
11.16.1. Call Forwarding Configuration on the Device....................... 63
11.16.2. Call Forwarding Configuration on the Web Interface...........65
12. Intercom Message Setting............................................................................... 66
12.1. Manage Messages..................................................................................66
12.2. Configure Voice Message (MWI).......................................................... 67
13. Audio& Video Codec Configuration for SIP Calls......................................... 68

13.1. Audio Codec Configuration................................................................... 68
13.2. Video Codec Configuration....................................................................69
14. Security................................................................................................................71
14.1. Monitor and Image..................................................................................71
14.1.1. Monitor Setting............................................................................ 71
14.1.2. Video Image Capturing............................................................... 72
14.2. Alarm and Arming Configuration..........................................................73
14.2.1. Configure Alarm and Arming on the Device............................ 74
14.2.2. Configure Alarm and Arming on the Web Interface................75
14.2.3. Configure Location-based Alarm..............................................76
14.2.4. Configure Alarm Text...................................................................77
14.2.5. Configure Arming mode..............................................................78
14.2.6. Configure Alarm Ringtone.......................................................... 79
14.2.7. Alarm Action Configuration........................................................80
14.2.7.1. Select Alarm Action Types..............................................80
14.2.7.2. Configure Alarm Action via HTTP Command.............. 82
14.2.7.3. Configure Alarm Action via SIP Message.....................83
14.2.7.4. Configure Alarm Action via SIP Call.............................. 83
14.2.8. Check Alarm Log..........................................................................84
14.3. Screen Unlock Setting............................................................................ 85
14.3.1. Screen Unlock by Face ID...........................................................86
14.3.2. Screen Unlock by PIN code........................................................87
14.4. Voice Encryption..................................................................................... 88
14.5. Remote Control........................................................................................89
15. Door Access Control Configuration................................................................ 90
15.1. Relay Switch Setting...............................................................................90
15.1.1. Local Relay Setting......................................................................90
15.1.2. Remote Relay Switch Setting.....................................................91
15.2. Web Relay Setting................................................................................... 91
15.3. Door Unlock Configuration.................................................................... 92
15.3.1. Door Unlock by DTMF Code....................................................... 92
15.3.2. Door Unlock via HTTP Command............................................. 93
15.3.3. Unlock by Icon Button.................................................................95
15.3.4. Unlock by SOS Call...................................................................... 95
16. Lift Control.......................................................................................................... 96
16.1. Configure Lift Control............................................................................. 96
16.2. Configure Lift Control Prompt...............................................................97
17. Firmware Upgrade..............................................................................................98
18. Backup................................................................................................................. 99
19. Auto-provisioning via Configuration File.....................................................100
19.1. Provisioning Principle.......................................................................... 100
19.2. Introduction to the Configuration Files for Auto-Provisioning......101
19.3. Autop Schedule..................................................................................... 102
19.4. DHCP Provisioning Configuration......................................................103

19.5. Static Provisioning Configuration...................................................... 105
20. Voice Assistant................................................................................................ 108
21. Call Log..............................................................................................................114
22. Debug.................................................................................................................116
22.1. System Log for Debugging..................................................................116
22.2. PCAP for Debugging.............................................................................117
22.3. User Agent............................................................................................. 118
23. Device Integration with Third Party.............................................................. 119
23.1. Enter Applications Screen................................................................... 119
23.2. Install Third-party App.........................................................................120
24. Password Modification................................................................................... 123
24.1. Modify Device Basic Setting Password............................................ 123
24.2. Modify Device Advanced Setting Password.....................................123
24.3. Modify Device Web Interface Password........................................... 124
24.4. Modify Browser Password.................................................................. 125
25. PBX Feature...................................................................................................... 126
25.1. PBX Configuration on The Device...................................................... 126
25.1.1. Enable PBX Service................................................................... 126
25.1.2. Manage PBX Accounts............................................................. 127
25.1.3. Manage PBX Groups.................................................................128
25.2. PBX Configuration on The Web Interface......................................... 130
26. System Reboot&Reset.................................................................................... 131
26.1. Reboot.................................................................................................... 131
26.1.1. Reboot on the Device................................................................131
26.1.2. Reboot on the Web Interface................................................... 132
26.2. Reset....................................................................................................... 133
26.2.1. Reset on the Device...................................................................133
26.2.2. Reset on the Web Interface......................................................133
27. Abbreviations....................................................................................................135
28. FAQ.....................................................................................................................136
29. Contact US........................................................................................................ 138

Android Indoor Monitor Administrator Guide
AKUVOX SMART INTERCOM www.akuvox.com
8
1.Product Overview
IT83/IT82/C317/C315 series is an Android SIP-based with a smooth
touch-screen indoor monitor. It can be connected with the Akuvox door
phone for audio/video communication, unlocking, and monitoring. Residents
can communicate with visitors via audio/video call, and it supports unlocking
the door remotely. It is more convenient and safer for residents to check the
visitor’s identity through its video preview function. IT83/IT82/C317/C315
series are often applied to scenarios such as villas, apartments, and
buildings.

Android Indoor Monitor Administrator Guide
AKUVOX SMART INTERCOM www.akuvox.com
9
2.Change Log
The change log will be updated here along with the changes in the new
software version.

Android Indoor Monitor Administrator Guide
AKUVOX SMART INTERCOM www.akuvox.com
10
3.Model Difference
Model
IT83X
IT82X
C317X
C315X
Feature
Housing
Material
Aluminum
Aluminum
Plastics
Plastics
OS
Android 6
Android 6
Android 6
Android 6
Display
10 Inch IPS
LCD
7 inch (176
mm)
diagonal
10 Inch IPS
LCD
7 inch (176
mm)
diagonal
Resolution
1280*800
1024*600
1280*800
1024*600
Wi-Fi
IEEE802.11
b/g/n,
@2.4GHz
Optional
IEEE802.11b/
g/n, @2.4GHz
Optional
IEEE802.11
b/g/n,
@2.4GHz
Optional
IEEE802.11b/
g/n, @2.4GHz
Optional
Bluetooth
Support
BLE 4.0
X
Support BLE
4.0
X
Ethernet
2xRJ45,
10/100Mbp
s adaptive
2xRJ45,
10/100Mbps
adaptive
2xRJ45,
10/100Mbps
adaptive
2xRJ45,
10/100Mbps
adaptive
Power Supply
12V DC
connector
12V DC
connector
12V DC
connector
12V DC
connector
POE
802.3af
Power-over
-Ethernet
802.3af
Power-over-
Ethernet
802.3af
Power-over-
Ethernet
802.3af
Power-over-
Ethernet
Alarm Input
8
8
8
8
Relay Output
2
1
2
1
Installation
Flush/Wall/
Desk
mounting
Flush/Wall/D
esk mounting
Flush/Wall/D
esk mounting
Flush/Wall/D
esk mounting
Operation
Temperature
-10°C ~
+45°C
-10°C ~
+45°C
-10°C ~
+45°C
-10°C ~
+45°C
Operation
Humidity
10~90%
10~90%
10~90%
10~90%
Dimensions
(W x H x D)
251x182.5x
29.75mm
232 x 160 x
21 mm
251x182.5x2
9.75mm
200 x 132 x
17.5 mm

Android Indoor Monitor Administrator Guide
AKUVOX SMART INTERCOM www.akuvox.com
11
4.Introduction to Configuration Menu
Status: This section gives you basic information such as product information,
Network Information, and account information, etc.
Account: This section concerns SIP account, SIP server, proxy server,
transport protocol type, audio&video codec, DTMF, session timer, etc.
Network: This section mainly deals with DHCP&Static IP setting, RTP port
setting, and device deployment, etc.
Phone: This section includes Time&language, call feature, dial management,
data import&export, door log, web relay.
Contacts: This section allows the user to configure the local contact list
store in the device.
Upgrade: This section covers Firmware upgrade, device reset&reboot,
configuration file auto-provisioning, PCAP.
Security: This section is for password modification, account status & session
time out configuration, as well as service location switching.
Settings: This section is including the RTSPD & voice assistance setup.
Arming: This section covers the configuration including, arming zone setting,
arming mode, disarm code, and alarm action.
Mode selection:
Discovery mode: It is a plug and play configuration mode. Akuvox devices
will configure themselves automatically when users power on the devices
and connect them to the network. It is super time-saving mode and it will
greatly bring users convenience by reducing manual operations. This mode
requires no prior configurations previously by the administrator.
Cloud mode: Akuvox SmartPlus is an all-in-one management system.
Akuvox Cloud is the mobile service that allows audio, video, remote access

Android Indoor Monitor Administrator Guide
AKUVOX SMART INTERCOM www.akuvox.com
12
control between smartphones and Akuvox intercoms. All configurations in
the device will be issued automatically from the cloud. If users decide to use
Akuvox SmartPlus, please contact Akuvox technical support, and they will
help you configure the related settings before using them.
SDMC mode: SDMC (SIP Device Management Controller) is a simple and
comprehensive software for building management. It provides a topography
for a community while offering you a graphical configuration interface for the
door access, intercom, monitoring, alarm, etc. It is a convenient tool for
property managers to manage, operate, and maintain the community.
Tool selection
Akuvox has many configuration tools for you to set up devices more
conveniently. Here we list some common tools, please contact your
administrator to get the tool if you need them.
1. SDMC: SDMC is suitable for the management of Akuvox devices in large
communities, including access control, resident information, remote
device control, etc.
2. Akuvox Upgrade tool: upgrade Akuvox devices in batch on a LAN (Local
Area Network)
3. Akuvox PC Manager: distribute all configuration items in batch on a LAN.
4. IP scanner: it is used to search Akuvox device IP addresses on a LAN.
5. FacePro: manage face data in batch for the door phone on a LAN.

Android Indoor Monitor Administrator Guide
AKUVOX SMART INTERCOM www.akuvox.com
13
5.Access the Device
Akuvox indoor monitor system settings can be either accessed on the device
directly or on the device web interface.
5.1. Device Start-up Network Selection
Akuvox indoor monitor system settings can be either accessed on the device
directly or on the device's web interface. After the device boots up initially,
you are required to select the network connection for the device. You can
either select ethernet or wireless network connection according to your need.
Note:
Please refer to the chapter on Network Setting&Other connection for
the configuration of the Ethernet and wireless network connection.

Android Indoor Monitor Administrator Guide
AKUVOX SMART INTERCOM www.akuvox.com
14
5.2. Device Home Screen Type Selection
Akuvox indoor monitor supports two different home screen display mode-
Call list simple, Classic. Choose one suitable mode for your scenarios.

Android Indoor Monitor Administrator Guide
AKUVOX SMART INTERCOM www.akuvox.com
15
5.3. Accessing the Device Setting on the Device
5.3.1.Accessing Device Basic Setting.
You can access the device's basic setting and advance setting where you
can configure different types of functions as needed. To access the device
basic setting by pressing More > Settings.
5.3.2.Accessing Device Advanced Setting
To access the advanced setting, press Setting then press Advanced Settings
icon. Press password 123456 (by default) to enter the advanced setting.

Android Indoor Monitor Administrator Guide
AKUVOX SMART INTERCOM www.akuvox.com
16
5.4. Access the Device Setting on the Web
Interface
You can also enter the device IP address on the web browser in order to log
in the device web interface by user name and password admin/admin where
you can configure and adjust parameter etc.

Android Indoor Monitor Administrator Guide
AKUVOX SMART INTERCOM www.akuvox.com
17
Note:
Google Chrome browser is strongly recommended.
The Initial user name and password are “admin” and please be
case-sensitive to the user names and passwords entered.
Tip:
You can also obtain the device IP address using the Akuvox IP
scanner to log in the device web interface. Please refer to the URL
below for the IP scanner application:
http://wiki.akuvox.com/doku.php?id=tool:ip_scanner&s[]=ip&s[]=sca
nner

Android Indoor Monitor Administrator Guide
AKUVOX SMART INTERCOM www.akuvox.com
18
6.Language and Time Setting
6.1. Language Setting
When you first set up the device, you might need to set the language to your
need or you can do it later if needed. And the language can either be set up
directly on the device or on the device web interface according to your
preference.
6.1.1. Language Setting on the Device
Language setting can be configured on the device and on the device web
interface that allows you to select or change the language for screen display
to your preference. To configure the language display on the device Setting >
Language screen.

Android Indoor Monitor Administrator Guide
AKUVOX SMART INTERCOM www.akuvox.com
19
6.1.2. Language Setting on the Web Interface.
To configure the language display on the device web Setting > Time/Lang >
LCD Language interface.
6.2. Time Setting
Time setting can be set up on the device and on the device web interface in
terms of time zone, date and time format etc.
6.2.1.Time Setting on the Device
To set up time setting on the device Setting > Time screen.
Other manuals for IT83 Series
2
This manual suits for next models
10
Table of contents