alphatronics STREAM User manual

www.alphatronics.de/en
User manual
alphatronics STREAM

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TABLE OF CONTENTS
1 Introduction..................................................................................................................................................................................4
1.1 Intended use..........................................................................................................................................................................4
2. safety instructions.....................................................................................................................................................................4
3. Scope of delivery........................................................................................................................................................................6
4. product in detail .........................................................................................................................................................................6
5. initial commissioning.................................................................................................................................................................8
5.1 Connecting the antennas....................................................................................................................................................8
5.1.1 General connection sketch on the router..................................................................................................................8
5.1.2 Mounting the outdoor antenna..................................................................................................................................9
5.1.2 Mounting the router in the vehicle..........................................................................................................................10
5.1.3 Requirements for the assembly site........................................................................................................................10
5.1.4 Inserting the SIM cards.............................................................................................................................................. 12
5.1.5 Power supply............................................................................................................................................................... 13
6 Setting up the router................................................................................................................................................................ 13
6.1 First conguration.............................................................................................................................................................. 13
6.1.1 Opening the WEB interface ....................................................................................................................................... 13
7. Homescreen & interfaces.........................................................................................................................................................18
7.1 Homescreen .........................................................................................................................................................................18
7.2 Functional levels................................................................................................................................................................ 19
7.2.1 Data use......................................................................................................................................................................... 19
7.2.2 Speed check.................................................................................................................................................................20
7.2.3 Available networks.....................................................................................................................................................20
7.2.4 Own network settings ............................................................................................................................................... 21
7.2.5 Conguration of the SIM card..................................................................................................................................22
7.2.6 LAN conguration.......................................................................................................................................................23
7.2.7 alphatronicsSafe..........................................................................................................................................................23

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7.2.8 Settings.........................................................................................................................................................................24
7.3 Professional Mode / Advanced Settings........................................................................................................................25
7.3.1 Structure and functions..............................................................................................................................................26
8. LED displays..............................................................................................................................................................................28
8.1 Power LED...........................................................................................................................................................................28
8.2 LED Ethernet ports ...........................................................................................................................................................29
8.3 LED connection status......................................................................................................................................................29
8.4 LED signal strength...........................................................................................................................................................30
9 General functions......................................................................................................................................................................30
9.1 Performing a software update......................................................................................................................................... 31
9.2 Resetting the unit.............................................................................................................................................................. 31
10. Technical data..........................................................................................................................................................................32
10.1 Dimensioning.....................................................................................................................................................................32
10.2 Technical data at a glance..............................................................................................................................................33
11. Cleaning.....................................................................................................................................................................................34
12. Disposal....................................................................................................................................................................................34

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1. INTRODUCTION
Congratulations and thank you for purchasing this product, which is the result of a collaboration between alphat-
ronics, alpine and Teltonika. These operating instructions are intended to assist you in handling and operating the
product.
Therefore, please read the instructions for use carefully. Keep the instructions for the entire life of the product and
pass them on to subsequent users or owners. Please check the package contents for completeness and ensure that
no faulty or damaged parts are included.
1.1 INTENDED USE
This product is a router for receiving LTE signals. The product has 2 SIM card slots. The user can activate one of the
two slots via the web interface. An integrated Auto APN function facilitates the automatic setup of all common SIM
cards used throughout Europe without additional manual conguration by the user. Furthermore, it is possible to
dial into other surrounding WIFI networks with the product.
The set comes with dierent antenna variants (high-performance outdoor antenna and rod antenna with magnetic
base for indoor installation). This product is designed for operation via 12/24 V as well as 230 V with the aid of the
supplied power supply unit.
2. SAFETY INSTRUCTIONS
For your own safety and to prevent unnecessary damage to your unit, please read and observe the following safety
instructions:
• This product is intended for private, non-commercial use.
• You alone are responsible for how you use your device and for all consequences of its use. Use of the appliance is
subject to safety measures to protect users and their environment.
• This product, like all electrical products, does not belong in children‘s hands!
• This product is not intended to be used by persons (including children) with reduced physical, sensory or mental
capabilities, or lack of experience and / or knowledge. Unless they are supervised by a person responsible for their
safety or have received instructions from you on how to use the appliance.
• The product must be installed in accordance with the manufacturer‘s instructions.
• Only use approved accessories! Do not operate the product with incompatible products or accessories.
• Always treat the product and its accessories with care and store it in a clean and dust-free place.
• Do not paint the product or its accessories.

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• Do not use the product in a closed environment or in places with poor heat dissipation. Furthermore, do not operate
the product in locations with limited ventilation.
• Protect the product from moisture, water, rain, snow or spray and only use the product in dry environments. The
product has an IP30 protection rating.
• Never expose the product to high temperatures or extreme cold. Observe the operating temperature specied in
the technical data.
• Do not expose the product or its accessories to open ames.
• Do not intentionally drop the product or subject it to extreme shocks.
• Arrange power, antenna and Ethernet cables so that no one could step on them or place other objects on them.
• Do not disassemble the product into its individual parts. The unit does not contain any user-serviceable compo-
nents. Improper assembly may result in electric shock or malfunction.
• Do not make any modications to the product, as this will invalidate any warranty claims.
• Never open the unit! Any attempt at repair by unqualied persons may be dangerous and invalidate the warranty
claims!
• Do not operate the product outside the specied power limits.
• Make sure that the voltage and rated current of the power source meet the requirements of the unit. Do not con-
nect the unit to an unsuitable power source.
• If your machine or its accessories have been immersed in water, punctured or subjected to a severe fall, do not use
it until it has been checked by an authorised service centre.
• This device, like any wireless device, operates on radio signals that cannot guarantee connectivity under all condi-
tions. Therefore, never rely solely on a wireless device for emergency communication or otherwise use the device
in situations where the interruption of data connectivity could result in death, personal injury, property damage,
loss of data or other losses.
For approval and safety reasons (CE), you must not modify and/or change the product. If you use the product for
purposes other than those described above, the product may be damaged. In addition, improper use may cause
hazards such as short-circuits, re, electric shock, etc.

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3. SCOPE OF DELIVERY
• LTE / WIFI Router
• 12V connection cable with cigarette lighter
• 230V power supply unit
• Outdoor antenna in black ABS housing
• 4x rod antenna with magnetic base for indoor moun-
ting (2x LTE + 2x WIFI)
• GPS antenna with 3M adhesive pad
• 1.5 m LAN cable
• 2x SIM card adapter + SIM needle
• Additional mounting plugs
• Operating instructions + WIFI pass
1 LTE antenna connection (AUX) 6WIFI antenna connection (INTERNAL)
2 GPS antenna connection 7WIFI antenna connection (MAIN)
3LTE antenna connection (MAIN) 8USB socket
4SIM card slot 1 9 RESET button (access only with SIM needle)
5SIM card slot 2 10 Holder for the SIM needlel
4. PRODUCT IN DETAIL
1 2 3
4 5
6 7
8 9 10
Information: Connectors 1, 2 and 3 are SMA connectors, connectors 6and 7 are RP-SMA
connectors

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11 3x LAN connections 17 Status LED (power supply)
12 1x WAN connection 18 Interface (RS232)
13 Status LED (LAN connections) 19 Additional connections (input/output)
14 Interface (RS485) 20 Status LED mobile radio
15 Power supply connection (PWR) 21 Status LED Signal strength
16 Status LED (WAN connection)
11 12
13 15
16 17
18 19 20
14
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5. INITIAL COMMISSIONING
Important note!
Check in advance with which of the enclosed antennas the product is to be connected in the
vehicle. We generally recommend using the external antenna, as this achieves better reception
results, especially in more heavily built (and therefore more highly shielded) vehicles.
5.1 CONNECTING THE ANTENNAS
In order to oer our customers maximum exibility, several antenna versions are included in the scope of delivery.
This allows you to choose individually whether an indoor or outdoor antenna is required, depending on your wishes
or the vehicle conditions.
Regardless of the mounting method, the additional GPS and WIFI antenna for the interior of the vehicle must be
mounted. This is the only way to ensure the smooth functioning of the product.
5.1.1 GENERAL CONNECTION SKETCH ON THE ROUTER
Variante A Connection via external antenna
Variante B Connection via indoor antenna
1
2
1GPS antenna connection
(mounting via 3M adhesive pad)
2Connection WIFI antenna for the interior of the
vehicle (WIFI In Vehicle)

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5.1.2 MOUNTING THE OUTDOOR ANTENNA
Important note!
It is imperative that you leave the installation of the external antenna (if you do not have suf-
cient specialist knowledge) to a specialist company, as otherwise water could penetrate into
the interior of the vehicle through the respective installation point! alphatronics GmbH does not
assume any warranty for this!
Hint! Distance between router and antenna
When mounting the outdoor antenna, pay attention to the distance to the router. The precon-
gured connection cable of the antenna has a maximum length of 3.0 m. Therefore, only mount
the router within this radius.
Structure of the outdoor antenna:
The outdoor antenna has a cable feed-through in the centre (under the product).

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Proceed as follows for assembly:
1. Loosen / dismantle the nut and the two washers attached to the antenna.
2. Dene an agreed mounting location on the roof of the vehicle and clean it thoroughly.
3. Now drill a hole with a diameter of 12 mm. Important! Take special care here that there are no extensions under-
neath the roof that could be damaged.
4. Now clean and degrease the installation site again and deburr any drill edges that may have formed.
5. Carefully guide the 3 cable strands of the antenna through the opening into the interior of the vehicle. We advise
you to carefully guide them through the opening one after the other.
Recommendationfor tightness: To ensure 100 % tightness, we advise
the use of e.g. Sikaex® 292 or an equivalent PU structural adhesive.
Apply an appropriate layer of adhesive here according to the illust-
ration (blue marked circle) and then carefully press the antenna on.
6. Now secure the antenna again from below with the corresponding washers and nut. (Sequence: red sealing
washer -> silver toothed washer -> assembly nut) and then hand-tighten the nut.
7. Especially in connection with the glue and the tightening of the antenna, watch out for further glue or silicone
leaking out and remove it immediately before it sets.
8. Now the cables can be connected to the router according to the marking (on the cable - above the plugs).
9. For optimal functioning of the router, the antennas for GPS and WIFI (inside the vehicle) must also be connected
here (see connection diagram under point 5.1.1).
Mounting positions:
GPS antenna
It is best to mount the GPS antenna in a place in the vehicle where it can receive a good signal from outside. Any
technical cabinets are not suitable here, as they shield the signal too much.
WIFI antenna (for the distribution of the WIFI network in the vehicle)
We recommend positioning the antenna so that it covers the entire interior of the vehicle with a WIFI signal. This
antenna should be mounted last.