alphatronics STREAM User manual

www.alphatronics.de/en
User manual
alphatronics STREAM

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TABLE OF CONTENTS
1 Introduction..................................................................................................................................................................................4
1.1 Intended use..........................................................................................................................................................................4
2. safety instructions.....................................................................................................................................................................4
3. Scope of delivery........................................................................................................................................................................6
4. product in detail .........................................................................................................................................................................6
5. initial commissioning.................................................................................................................................................................8
5.1 Connecting the antennas....................................................................................................................................................8
5.1.1 General connection sketch on the router..................................................................................................................8
5.1.2 Mounting the outdoor antenna..................................................................................................................................9
5.1.2 Mounting the router in the vehicle..........................................................................................................................10
5.1.3 Requirements for the assembly site........................................................................................................................10
5.1.4 Inserting the SIM cards.............................................................................................................................................. 12
5.1.5 Power supply............................................................................................................................................................... 13
6 Setting up the router................................................................................................................................................................ 13
6.1 First conguration.............................................................................................................................................................. 13
6.1.1 Opening the WEB interface ....................................................................................................................................... 13
7. Homescreen & interfaces.........................................................................................................................................................18
7.1 Homescreen .........................................................................................................................................................................18
7.2 Functional levels................................................................................................................................................................ 19
7.2.1 Data use......................................................................................................................................................................... 19
7.2.2 Speed check.................................................................................................................................................................20
7.2.3 Available networks.....................................................................................................................................................20
7.2.4 Own network settings ............................................................................................................................................... 21
7.2.5 Conguration of the SIM card..................................................................................................................................22
7.2.6 LAN conguration.......................................................................................................................................................23
7.2.7 alphatronicsSafe..........................................................................................................................................................23

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7.2.8 Settings.........................................................................................................................................................................24
7.3 Professional Mode / Advanced Settings........................................................................................................................25
7.3.1 Structure and functions..............................................................................................................................................26
8. LED displays..............................................................................................................................................................................28
8.1 Power LED...........................................................................................................................................................................28
8.2 LED Ethernet ports ...........................................................................................................................................................29
8.3 LED connection status......................................................................................................................................................29
8.4 LED signal strength...........................................................................................................................................................30
9 General functions......................................................................................................................................................................30
9.1 Performing a software update......................................................................................................................................... 31
9.2 Resetting the unit.............................................................................................................................................................. 31
10. Technical data..........................................................................................................................................................................32
10.1 Dimensioning.....................................................................................................................................................................32
10.2 Technical data at a glance..............................................................................................................................................33
11. Cleaning.....................................................................................................................................................................................34
12. Disposal....................................................................................................................................................................................34

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1. INTRODUCTION
Congratulations and thank you for purchasing this product, which is the result of a collaboration between alphat-
ronics, alpine and Teltonika. These operating instructions are intended to assist you in handling and operating the
product.
Therefore, please read the instructions for use carefully. Keep the instructions for the entire life of the product and
pass them on to subsequent users or owners. Please check the package contents for completeness and ensure that
no faulty or damaged parts are included.
1.1 INTENDED USE
This product is a router for receiving LTE signals. The product has 2 SIM card slots. The user can activate one of the
two slots via the web interface. An integrated Auto APN function facilitates the automatic setup of all common SIM
cards used throughout Europe without additional manual conguration by the user. Furthermore, it is possible to
dial into other surrounding WIFI networks with the product.
The set comes with dierent antenna variants (high-performance outdoor antenna and rod antenna with magnetic
base for indoor installation). This product is designed for operation via 12/24 V as well as 230 V with the aid of the
supplied power supply unit.
2. SAFETY INSTRUCTIONS
For your own safety and to prevent unnecessary damage to your unit, please read and observe the following safety
instructions:
• This product is intended for private, non-commercial use.
• You alone are responsible for how you use your device and for all consequences of its use. Use of the appliance is
subject to safety measures to protect users and their environment.
• This product, like all electrical products, does not belong in children‘s hands!
• This product is not intended to be used by persons (including children) with reduced physical, sensory or mental
capabilities, or lack of experience and / or knowledge. Unless they are supervised by a person responsible for their
safety or have received instructions from you on how to use the appliance.
• The product must be installed in accordance with the manufacturer‘s instructions.
• Only use approved accessories! Do not operate the product with incompatible products or accessories.
• Always treat the product and its accessories with care and store it in a clean and dust-free place.
• Do not paint the product or its accessories.

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• Do not use the product in a closed environment or in places with poor heat dissipation. Furthermore, do not operate
the product in locations with limited ventilation.
• Protect the product from moisture, water, rain, snow or spray and only use the product in dry environments. The
product has an IP30 protection rating.
• Never expose the product to high temperatures or extreme cold. Observe the operating temperature specied in
the technical data.
• Do not expose the product or its accessories to open ames.
• Do not intentionally drop the product or subject it to extreme shocks.
• Arrange power, antenna and Ethernet cables so that no one could step on them or place other objects on them.
• Do not disassemble the product into its individual parts. The unit does not contain any user-serviceable compo-
nents. Improper assembly may result in electric shock or malfunction.
• Do not make any modications to the product, as this will invalidate any warranty claims.
• Never open the unit! Any attempt at repair by unqualied persons may be dangerous and invalidate the warranty
claims!
• Do not operate the product outside the specied power limits.
• Make sure that the voltage and rated current of the power source meet the requirements of the unit. Do not con-
nect the unit to an unsuitable power source.
• If your machine or its accessories have been immersed in water, punctured or subjected to a severe fall, do not use
it until it has been checked by an authorised service centre.
• This device, like any wireless device, operates on radio signals that cannot guarantee connectivity under all condi-
tions. Therefore, never rely solely on a wireless device for emergency communication or otherwise use the device
in situations where the interruption of data connectivity could result in death, personal injury, property damage,
loss of data or other losses.
For approval and safety reasons (CE), you must not modify and/or change the product. If you use the product for
purposes other than those described above, the product may be damaged. In addition, improper use may cause
hazards such as short-circuits, re, electric shock, etc.

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3. SCOPE OF DELIVERY
• LTE / WIFI Router
• 12V connection cable with cigarette lighter
• 230V power supply unit
• Outdoor antenna in black ABS housing
• 4x rod antenna with magnetic base for indoor moun-
ting (2x LTE + 2x WIFI)
• GPS antenna with 3M adhesive pad
• 1.5 m LAN cable
• 2x SIM card adapter + SIM needle
• Additional mounting plugs
• Operating instructions + WIFI pass
1 LTE antenna connection (AUX) 6WIFI antenna connection (INTERNAL)
2 GPS antenna connection 7WIFI antenna connection (MAIN)
3LTE antenna connection (MAIN) 8USB socket
4SIM card slot 1 9 RESET button (access only with SIM needle)
5SIM card slot 2 10 Holder for the SIM needlel
4. PRODUCT IN DETAIL
1 2 3
4 5
6 7
8 9 10
Information: Connectors 1, 2 and 3 are SMA connectors, connectors 6and 7 are RP-SMA
connectors

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11 3x LAN connections 17 Status LED (power supply)
12 1x WAN connection 18 Interface (RS232)
13 Status LED (LAN connections) 19 Additional connections (input/output)
14 Interface (RS485) 20 Status LED mobile radio
15 Power supply connection (PWR) 21 Status LED Signal strength
16 Status LED (WAN connection)
11 12
13 15
16 17
18 19 20
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21

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5. INITIAL COMMISSIONING
Important note!
Check in advance with which of the enclosed antennas the product is to be connected in the
vehicle. We generally recommend using the external antenna, as this achieves better reception
results, especially in more heavily built (and therefore more highly shielded) vehicles.
5.1 CONNECTING THE ANTENNAS
In order to oer our customers maximum exibility, several antenna versions are included in the scope of delivery.
This allows you to choose individually whether an indoor or outdoor antenna is required, depending on your wishes
or the vehicle conditions.
Regardless of the mounting method, the additional GPS and WIFI antenna for the interior of the vehicle must be
mounted. This is the only way to ensure the smooth functioning of the product.
5.1.1 GENERAL CONNECTION SKETCH ON THE ROUTER
Variante A Connection via external antenna
Variante B Connection via indoor antenna
1
2
1GPS antenna connection
(mounting via 3M adhesive pad)
2Connection WIFI antenna for the interior of the
vehicle (WIFI In Vehicle)

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5.1.2 MOUNTING THE OUTDOOR ANTENNA
Important note!
It is imperative that you leave the installation of the external antenna (if you do not have suf-
cient specialist knowledge) to a specialist company, as otherwise water could penetrate into
the interior of the vehicle through the respective installation point! alphatronics GmbH does not
assume any warranty for this!
Hint! Distance between router and antenna
When mounting the outdoor antenna, pay attention to the distance to the router. The precon-
gured connection cable of the antenna has a maximum length of 3.0 m. Therefore, only mount
the router within this radius.
Structure of the outdoor antenna:
The outdoor antenna has a cable feed-through in the centre (under the product).

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Proceed as follows for assembly:
1. Loosen / dismantle the nut and the two washers attached to the antenna.
2. Dene an agreed mounting location on the roof of the vehicle and clean it thoroughly.
3. Now drill a hole with a diameter of 12 mm. Important! Take special care here that there are no extensions under-
neath the roof that could be damaged.
4. Now clean and degrease the installation site again and deburr any drill edges that may have formed.
5. Carefully guide the 3 cable strands of the antenna through the opening into the interior of the vehicle. We advise
you to carefully guide them through the opening one after the other.
Recommendationfor tightness: To ensure 100 % tightness, we advise
the use of e.g. Sikaex® 292 or an equivalent PU structural adhesive.
Apply an appropriate layer of adhesive here according to the illust-
ration (blue marked circle) and then carefully press the antenna on.
6. Now secure the antenna again from below with the corresponding washers and nut. (Sequence: red sealing
washer -> silver toothed washer -> assembly nut) and then hand-tighten the nut.
7. Especially in connection with the glue and the tightening of the antenna, watch out for further glue or silicone
leaking out and remove it immediately before it sets.
8. Now the cables can be connected to the router according to the marking (on the cable - above the plugs).
9. For optimal functioning of the router, the antennas for GPS and WIFI (inside the vehicle) must also be connected
here (see connection diagram under point 5.1.1).
Mounting positions:
GPS antenna
It is best to mount the GPS antenna in a place in the vehicle where it can receive a good signal from outside. Any
technical cabinets are not suitable here, as they shield the signal too much.
WIFI antenna (for the distribution of the WIFI network in the vehicle)
We recommend positioning the antenna so that it covers the entire interior of the vehicle with a WIFI signal. This
antenna should be mounted last.

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The figure below depicts an approximation of the device's dimensions when cables and antennas are attached:
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DATASHEET // RUT955
MOUNTING SPACE REQUIREMENTS
Copyright © 2021, TELTONIKA NETWORKS. Specifications and information given in this document are subject to change by TELTONIKA NETWORKS without prior notice.
5.1.2 Mounting the router in the vehicle
5.1.3 Requirements for the assembly site
The router has 4 mounting holes on the side of the
housing, via which the product can be securely moun-
ted in a technical cabinet or a suitable vehicle wall. Pay
attention to the requirements for the mounting location
under 5.1.3.
RUT955 SPATIAL MEASUREMENTS & WEIGHT
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DATASHEET // RUT955
MAIN MEASUREMENTS
W x H x D dimensions for RUT955:
Device housing*:
Box:
110 x 50 x 100
355 x 60 x 175
TOP VIEW
The figure below depicts the measurements of RUT955 and its components as seen from the top:
RIGHT VIEW
The figure below depicts the measurements of RUT955 and its components as seen from the right side:
*Housing measurements are presented without antenna connectors and screws; for measurements of other device elements look to the sections below.
Copyright © 2021, TELTONIKA NETWORKS. Specifications and information given in this document are subject to change by TELTONIKA NETWORKS without prior notice.
Important safety instructions for choosing the installation location!
• Do not install near any air conditioning or heat sources such as radiators, heat registers, sto-
ves, or other apparatus (including ampliers) that produce heat. Refer to the operating & am-
bient temperature specications.
• Make sure that the unit is adequately ventilated at the installation site and do not install it in
completely closed cabinets or boxes to avoid overheating due to insucient heat dissipation.
• Do not operate the product in a very dusty environment. Dust particles and other foreign bodies may otherwise
cause damage to the product.
• Protect the power cable from being walked on or pinched particularly at plugs, convenience receptacles, and the
point where they exit from the unit.
• When using with a 230 V power supply, make sure that the socket is close to the appliance and that it is easily
accessible.
• Operation outside the permissible range can signicantly shorten the life of the unit.
Space requirement:

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Professional tip - Transferring data to the WIFI passport
The WIFI SSID and the WIFI password for the initial installation are located on the back of the
device. Since the router is mounted / screwed into the vehicle, we advise transferring or photographing the corres-
ponding data on the WIFI passport before mounting the router.
Information - Heating of the product
A certain warming of the product during use (especially over a longer period of time) is normal.
5.1.4 Inserting the SIM cards
1. Press the button on the SIM holder (to the right of the SIM slot) with the SIM needle.
2. Carefully pull out the SIM holder with your ngers.
3. Now insert your SIM card into the SIM holder with the contacts facing upwards. If necessary, use the enclosed
SIM card adapters. The product is compatible with cards in mini-SIM format (2FF).
4. Carefully insert the SIM holder back into the router. Make sure that nothing is jammed in the slot and do not use
force.
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DATASHEET // RUT955
1. To enter the router's Web interface (WebUI), type http://192.168.1.1 into the URL field of your Internet browser.
2. Use login information shown in image A when prompted for authentication.
3. After you log in, you will be prompted to change your password for security reasons. The new password must contain at least 8 characters,
including at least one uppercase letter, one lowercase letter, and one digit. This step is mandatory, and you will not be able to interact with
the router's WebUI before you change the password.
4. When you change the router's password, the Configuration Wizard will start. The Configuration Wizard is a tool used to set up some of the
router's main operating parameters.
5. Go to the Overview page and pay attention to the Signal Strength indication (image B). To maximize the cellular performance try adjusting
the antennas or changing the location of your device to achieve the best signal conditions.
A. B.
admin
admin01
Bytes received/sent*
SIM card slot in use
Data connection state
State
-65 dBm
Connected
Registered (home); OPERATOR; 4G (LTE)
Ready
348.7 KB / 223.5 KB
LOGIN TO DEVICE
1. Push the SIM holder button with the SIM needle.
2. Pull out the SIM holder.
3. Insert your SIM card into the SIM holder.
4. Slide the SIM holder back into the router.
5. Attach all antennas.
6. Connect the power adapter to the socket on the front of the device. Then plug the other end of the power adapter into a power outlet.
7. Connect to the device wirelessly using SSID and password provided on the device information label or use an Ethernet cable connected to
LAN port.
HARDWARE INSTALLATION
*Order code dependent.
**Higher gain antenna can be connected to compensate for cable attenuation when a cable is used. The user is responsible for the compliance with the legal regulations.
Bundled accessories specifications*
Radio specifications
RF technologies
Max RF power
2G, 3G, 4G, WiFi, GNSS
33 dBm@GSM, 24 dBm@WCDMA, 23 dBm@LTE, 20 dBm@ WiFi
Mobile antenna 698~960/1710~2690 MHz, 50 Ω, VSWR<3, gain** 3 dBi, omnidirectional, SMA male connector
Power adapter Input: 0.4A@100-240VAC, Output: 9VDC, 1A, 4-pin plug
WiFi antenna
GNSS antenna
2400~2483.5 MHz, 50 Ω, VSWR<2, gain** 5 dBi, omnidirectional, RP-SMA male connector
1575.42~1602 MHz, 2.2~5 VDC, VSWR<1.5, gain** 28 dB (typ.), RHCP polarization, SMA male connector
TECHNICAL INFORMATION
Copyright © 2021, TELTONIKA NETWORKS. Specifications and information given in this document are subject to change by TELTONIKA NETWORKS without prior notice.
Information SIM card size (Overview):
2FF = Mini-SIM
3FF = Micro-SIM
4FF = Nano-SIM

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5.1.5 Power supply
This product is designed for mobile use in a vehicle (12V) or truck (24V) as well as for operation at home via a 230
V power supply unit. Only connect the product with the enclosed accessories. The exact specications for this can
be found in the technical data under 10.2.
6. SETTING UP THE ROUTER
6.1 First conguration
After the product has been connected according to chapter 5, you can start with the initial setup and commissioning
of the unit.
When the power supply is active, the unit starts automatically and initialises. This is indicated by the green power
LED below the power supply.
6.1.1 Opening the WEB interface
Recommendation: We recommend setting up the router via a smartphone, tablet or laptop be-
cause it is easier to enter the data. In the following, the setup is described using the example
of a smartphone.
1. Now connect your smartphone to the router, select the corresponding network SSID in the WIFI settings of the
end device (network name - always begins with RUTxxx_xxxx).
The respective data (SSID & password) are on the back of the router. Ideally, these have been transferred to the
corresponding WIFI passport or photographed as described in the professional tip under 5.1.3.
Information: Each alphatronics Stream Router is delivered with an individually generated SSID
and password. This is to ensure the protection of the product and the network against misuse.
2. Wait until the smartphone has successfully paired with the router.
Since the router has not yet been congured, the smartphone may display „Low security“ or „No network con-
nection“. You can ignore this message for the time being. Make sure that the smartphone does not automatically
switch to another network.
3. Now open the browser of your smartphone (e.g. Safari or Google Chrome)
and enter 192.168.1.1 in the search bar. Conrm the selection with Enter.
Alternatively, you can also scan the QR on the front of the router. This will automatically open the corresponding
browser page on your smartphone.

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The following login screen will now appear on the screen.
4. Now enter the following data here:
Information - Default Password
The required data is also on the front of the router (white box on the bottom right). This data
is only required for the initial setup, the password must be replaced with a new one in the next step for security
reasons.

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5. Selection of the language
6. Welcome screen
Select the desired national language here.
The following languages are available at the begin-
ning: German, English, French
We will systematically expand this with later soft-
ware updates.
Conrm the language selection with the „Save & Ap-
ply“ button. The corresponding language package is
unpacked and installed in the background. As soon
as this is complete, you can select the next congura-
tion item via the „Next“ button.

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7. Conrmation of the end user licence agreement
Read the End User Licence Agreement completely. At
the end of the text there is a button with „accept“.
By pressing this, you agree to the EULA (End User
Licence Agreement). The product cannot be operated
without the corresponding consent.

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8. Assigning a new password
To ensure maximum security for you and your net-
work, the password must be replaced with a new one
during the initial installation.
Defaults for the new password:
• At least 8 digits
• Upper case as well as lower case letter must be in-
cluded
• It must contain at least one number
Notice!
Through the web interface, password suggestions
from Apple or Android can also be selected here. In
addition, the new password can also be saved in the
key ring of the device.
9. The initial installation is now successfully completed.

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7. HOMESCREEN & INTERFACES
During the joint development between alphatronics and alpine, it was always important to us to make the interface
simple, intuitive and understandable for all user groups. The incentive here was to create an ideal balance between
an easy-to-use interface and yet all functions.
7.1 Home screen
The homescreen is the central hub of the interface. All important information can be viewed or selected directly
here.
Back button to exit
the corresponding
submenus.
Opening the extra mask
for additional
functions of Teltonika
(professional mode)
Activation /
deactivation of
the SIM card:
Important! Only one
SIM card can be used
at a time.
External WIFI
network: Indicates
whether the router
is connected to an
external network.
Selecting the
important settings
and functions.
Load Balancing:
If this function is
activated, the router
automatically switches
to the mobile network
in the event of a poor
WIFI connection and
obtains data packets
from both reception
sources.
Hint! This can lead
to a higher load on
the data limit!

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7.2 Functional levels
7.2.1 Data use
In this level, the data consumption of the respective
SIM card can be determined and displayed.
Here you have the option of displaying this individu-
ally or in total for both SIM cards together.
In addition, it is possible to set a data limit for the
corresponding SIM card.
As soon as this is reached, the router does not allow
any further data retrieval. This is a helpful function,
especially with prepaid cards or when using the pro-
duct abroad, to avoid additional costs.

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7.2.2 Speed check
7.2.3 Available networks
Sometimes it can happen that the speed is not suci-
ent and corresponding data is retrieved slowly or not
at all. Depending on the location, it can be helpful to
carry out a speed test.
To do this, select the desired server or server location
and carry out an appropriate test.
Notice!
For the speed test, data is retrieved via the SIM card.
This leads to a correspondingly higher data consump-
tion, so this should only be carried out if sucient
data volume is available.
This function level allows you to connect the router
to existing WIFI networks in the vicinity.
This is a useful function, especially on parking lots or
in public WIFI networks, to reduce data consumption
via the SIM card.
To do this, select the desired network accordingly via
the „Connect“ button.
If the network did not appear in the search, you can
repeat the network scan via „Repeat search“.