
EKHWE150~300A3V3 + EKHWE200+300A3Z2
Domestic hot water tank for air to water heat pump system
4PW43396-1B
Installation manual
7
MAINTENANCE
In order to ensure optimal availability of the unit, a number of checks
and inspections on the unit and the field wiring have to be carried out
at regular intervals.
1The pressure relief device valve is to be operated regularly as to
remove lime deposits and to verify that it is not blocked.
2 Once a year: Descaling
Depending on the water and set temperature, scale will deposit
on the heat exchanger and booster heater inside the domestic
hot water tank.
This will restrict heat transfer and can cause burn out of the
booster heater. For this reason, descale the booster heater and
the heat exchanger.
3 Once every 2 year: Anode.
Check if the anode is not deteriorated. If the diameter of the
anode has decreased with 10 mm or more, make sure to
replace it (original diameter is 33 mm).
TROUBLESHOOTING
This section provides useful information for diagnosing and
correcting certain troubles which may occur in the unit.
General guidelines
Before starting the troubleshooting procedure, carry out a thorough
visual inspection of the unit and look for obvious defects such as
loose connections or defective wiring.
Before contacting your local dealer, read this chapter carefully, it will
save you time and money.
When a safety device was activated, stop the unit and find out why
the safety device was activated before resetting it. Under no
circumstances safety devices may be bridged or changed to a value
other than the factory setting. If the cause of the problem cannot be
found, call your local dealer
General symptoms
Symptom 1: No water flow from hot taps
Symptom 2: Water from hot taps is cold
TECHNICAL SPECIFICATIONS
Domestic hot water tank specifications
■Before carrying out any maintenance or repair activity,
always switch off the circuit breaker on the supply
panel, remove the fuses or open the protection
devices of the unit.
■Make sure that before starting any maintenance or
repair activity, also the power supply to the outdoor
unit is switched off.
Do not use sharp metal tools or strong acid to remove the
scaling. Only use commercially available cleaning and
scale removal agents for copper and enamelled surfaces.
After removing the scale, rinse the domestic hot water tank
by water jet.
It is of the utmost importance that the anode is in good
contact with the domestic hot water tank. For this reason,
after replacing the anode or other servicing, make sure
that the anode is connected with the earthing screw.
When carrying out an inspection on the supply panel or on
the switch box of the unit, always make sure that the circuit
breaker of the unit is switched off.
POSSIBLE CAUSES CORRECTIVE ACTION
The main water supply is off. Check that all shut off valves of the
water circuit are completely open.
POSSIBLE CAUSES CORRECTIVE ACTION
The thermal cut-out(s) has/have
operated
•Check and reset button(s).
•Put the thermostat setting for
domestic hot water on the indoor unit
to ≤75°C.
•Check if thermistor is correctly
installed in thermistor socket.
The indoor unit (EKHBH/X) is not
operating. Check the indoor unit (EKHBH/X)
operation. Refer to the manual
delivered with the indoor unit.
If any faults are suspected, contact
your local dealer.
EKHWE150A3V3 EKHWET150A3V3 EKHWE200A3V3 EKHWE200A3Z2 EKHWE300A3V3 EKHWE300A3Z2
Volume 150 l 150 l 200 l 200 l 300 l 300 l
Internal heat exchanger volume 2 l 2 l3l3l3l3l
Overall dimensions (Ø x H) 545 x 1150 mm 545 x 1150 mm 545 x 1525 mm 545 x 1525 mm 660 x 1525 mm 660 x 1525 mm
Booster heater, power supply 230 V 50 Hz 1P 230 V 50 Hz 1P 230 V 50 Hz 1P 400 V 50 Hz 2P 230 V 50 Hz 1P 400 V 50 Hz 2P
Booster heater, running current 13 A 13 A 13 A 7.5 A 13 A 7.5 A
Booster heater, capacity 3 kW 3 kW 3 kW 3 kW 3 kW 3 kW
Connections Refer to "Main components" on page 2
Weight (empty) 80 kg 82 kg 104 kg 104 kg 140 kg 140 kg
Mounting Floor Wall Floor Floor Floor Floor
Maximum pressure 10 bar 10 bar 10 bar 10 bar 10 bar 10 bar
Maximum domestic hot water
temperature 75°C 75°C 75°C 75°C 75°C 75°C
Maximum temperature through
heat exchanger 110°C 110°C 110°C 110°C 110°C 110°C