AMagic AES-S3504UE User manual

USB & eSATA combo
RAID Enclosure
Storage Appliance
AES-S3504UE
User s Manual
October 15, 2009

Table of Contents
1
WELCOME........................................................................................................................................................4
1.1 INTRODUCTION...........................................................................................................................................4
1.2 PRECAUTION................................................................................................................................................5
1.3 FEATURES.....................................................................................................................................................5
1.3.1 OVERALL FEATURES................................................................................................................................5
1.3.2 SATA FEATURES........................................................................................................................................6
1.3.3 USB FEATURES...........................................................................................................................................6
1.4 SPECIFICATIONS.........................................................................................................................................6
1.5 SYSTEM REQUIREMENTS.........................................................................................................................7
1.5.1 PC SYSTEMS................................................................................................................................................7
1.5.2 MACINTOSH SYSTEMS.............................................................................................................................7
1.6 PRODUCT CONTENTS................................................................................................................................8
2STORAGE POLICIES......................................................................................................................................9
2.1.1 CLEAN MODE..............................................................................................................................................9
2.1.2 LARGE MODE..............................................................................................................................................9
2.1.3 CLONE MODE............................................................................................................................................10
2.1.4 R0 MODE....................................................................................................................................................11
2.1.5 R1 MODE....................................................................................................................................................11
2.1.6 R10 MODE..................................................................................................................................................12
2.1.7 R3 MODE....................................................................................................................................................12
2.1.8 R5 MODE....................................................................................................................................................13
3INSTALLATION.............................................................................................................................................15
3.1 BEFOREINSTALLING..............................................................................................................................15
3.2 INSTALLINGHARD DISK DRIVE...........................................................................................................15
3.3 UNSTALLING HARD DISK DRIVE..........................................................................................................16
3.4 POWER ON /OFF........................................................................................................................................16
3.5 INSTALLINGSATA TO ESATA BRACKETCABLE.............................................................................17
3.6 INSTALLINGHOST BUS ADAPTER (OPTIONAL)..............................................................................18
3.6.1 WINDOWS XP (32/64-BIT).........................................................................................................................18
3.6.2 WINDOWS VISTA (32/64-BIT)..................................................................................................................19
3.6.3 WINDOWS 7RC2 (32-BIT).........................................................................................................................21
3.6.4 WINDOWS 7RC2 (64-BIT).........................................................................................................................23
3.6.5 MACINTOSH OS TIGER 10.4.X /LEOPARD 10.5.X /SNOW LEOPARD 10.6.X..................................26
4CONFIGURATION.........................................................................................................................................31
4.1 CONFIGURATIONPREREQUISITES.....................................................................................................31
4.1.1 SATA HOST CONNECTIONS...................................................................................................................31
4.1.2 USB HOST CONNECTIONS......................................................................................................................31
4.2 CHANGING HOSTCONNECTIONS........................................................................................................31
4.3 DISCONNECTINGAUSB DEVICE..........................................................................................................31
4.3.1 WINDOWS SYSTEMS...............................................................................................................................31
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4.3.2 MACINTOSH SYSTEMS...........................................................................................................................32
4.4 HARD DISK DRIVE HOT-PLUG&HOT-UNPLUG...............................................................................32
4.5 LED INDICATIVE STATUS.......................................................................................................................32
4.5.1 POWER LED...............................................................................................................................................33
4.5.2 PC LINK LED..............................................................................................................................................33
4.5.3 HRAD DISK DRIVE LED...........................................................................................................................33
4.6 MODE SETTING..........................................................................................................................................34
4.6.1 CLEAN MODE............................................................................................................................................34
4.6.2 LARGE MODE............................................................................................................................................35
4.6.3 CLONE MODE............................................................................................................................................36
4.6.4 CLONE MODE WITH HOT SPARE..........................................................................................................37
4.6.5 R0 MODE....................................................................................................................................................39
4.6.6 R1 MODE....................................................................................................................................................40
4.6.7 R1 MODE WITH HOT SPARE...................................................................................................................41
4.6.8 R10 MODE..................................................................................................................................................42
4.6.9 R3 MODE....................................................................................................................................................43
4.6.10 R3 MODE WITH HOT SPARE.................................................................................................................44
4.6.11 R5 MODE..................................................................................................................................................46
4.6.12 R5 MODE WITH HOT SPARE.................................................................................................................47
4.7 REBUILDING AREDUNDANCY ORHOTSPARE DRIVE..................................................................49
4.7.1 REBUILDING AREDUNDANCY DRIVE................................................................................................49
4.7.2 REBUILDING AHOT SPARE DRIVE......................................................................................................51
5PARTITIONING VOLUMES........................................................................................................................52
5.1 PARTITIONAVOLUME............................................................................................................................52
5.1.1 WINDOWS SYSTEMS...............................................................................................................................52
5.1.2 MACINTOSH SYSTEMS...........................................................................................................................57
6APPENDIX.......................................................................................................................................................60
6.1 FAQ................................................................................................................................................................60
6.2 HARD DISK DRIVE COMPATIBILITYLIST.........................................................................................60
6.3 MOTHERBOARDCOMPATIBILITYLIST............................................................................................63
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1 WELCOME
1.1 INTRODUCTION
Thank you for choos ng AES-S3504UE storage appl ance. It s a low-cost solut on for d g tal home and
small off ce storage appl ances. Features of the AES-S3504UE nclude advanced RAID modes. It’s
ava lable from lead ng storage partners n pre-conf gured set-ups w th USB or eSATA host connect ons. S mply
connect the appl ance w th an appropr ate USB or eSATA cable to the USB host or eSATA bracket cable (must
be connected to your ma nboard SATA port) or HBA (eSATA host bus adapter can be purchased separately and
must be nstalled n your host computer); t’s that s mple.
The AES-S3504UE storage appl ance are ava lable n e ght d fferent conf gurat ons (Clean, Large,
Clone, R0, R1, R10, R3 and R5), each offer ng a d fferent appl cat on of features and capab l t es.
The AES-S3504UE Storage Processors are powered by JM cron JMB394 ch p, 1 to 5-ports Ser al
ATA II Port Mult pl er w th RAID funct on support. It s des gned to prov de SATA port expans on, data protect on
and performance aggregat on at var ous appl cat ons. It s a self-conta ned storage processor ch p wh ch
completely frees up the ma n CPU load ng and the SATA ports comply w th eSATA spec f cat on, the USB ports
comply w th H -Speed USB spec f cat on, mak ng t su table for use n external storage appl cat ons.
The AES-S3504UE storage appl ance uses JM cron’s product on-proven Mult -port Ser al ATA PHY
technology and JM cron-propr etary storage processor to prov de very h gh eff c ent SATA RAID operat on.
W th an easy conf gurat on scheme, the dev ce can be a pure port-mult pl er wh ch prov des SATA port expans on
just l ke a SATA Hub, or hard-dr ve performance booster wh ch prov des a h gh performance dev ce seen by host
controller or hard-dr ve data protector wh ch automat cally backup data to prevent data loss from hard-dr ve
damage. AES-S3504UE storage appl ance also has advance mode to prov de both benef t of
performance boost and data protect on.
The AES-S3504UE storage appl ance arch tecture wh ch prov des:
• Fully hardware-accelerated RAID Eng ne.
• No dr ver, BIOS or software requ red for RAID operat on.
• Independent of dev ce SATA port connect on sequence.
• Rebu ld proceeds cont nuously between power cycl ng.
• Supports on-l ne read data ntegr ty check.
• Supports on-l ne command based bad sector recovery.
• Supports d sk modes: Clean, Large, Clone.
• Supports RAID levels: 0, 1, 3, 5, 10.
• RAID 3 / 5 wr te-back cache to enhance performance.
• Supports Auto-Rebu ld on Clone, R1, R3, R5, R10.
• Supports Hot-Spare on Clone, R1, R3, R5.
• Rebu ld speed: 200GB/hour.
• Supports var ous RAID conf gurat on methods.
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1.2 PRECAUTION
Please read the safe precaut ons carefully before you us ng AES-S3504UE storage appl ance. Ensure
that you use the product correctly accord ng to the procedure descr bed n th s gu de.
The follow ng safety precaut ons are ntended to rem nd you to operate the product safely and correctly. Please
read and ensure that you understand them before you proceed to the other sect ons of th s gu de.
Do not plug any HDD(s) while power is on (except operation in CLEAN MODE).
Do not attempt to d sassemble or alter any part of the product that s not descr be n th s gu de.
Do not allow the product to come nto contact w th water or other l qu ds. In the event that water or other
l qu ds enter the nter or, mmed ately unplug the product from the computer. Cont nued use of the product
may result n f re or electr cal shock. Please consult your product d str butor or the closest support center.
Do not handle the product near a heat source or expose them to d rect flame or heat.
Never place the product n close to equ pment generat ng storage electromagnet c f elds. Exposure to strong
magnet c f elds may cause malfunct ons or corrupt data.
Can’t operate properly under W ndows 3.x/ 95 / 98SE/ ME/ NT.
Hard d sk dr ve s not nclud ng.
Please be noted the follow ng product may run rregularly wh ch are not under warranty.
Tosh ba DynaBook, Satell te ser es (All K6 CPU models).
IBM Apt va E ser es (All K6 CPU models).
Sotec E-note M260 ser es.
All AMD K6 system.
PC w th s s7000/ 7001/ 7002 PCI to USB host controller.
1.3 FEATURES
1.3.1 OVERALL FEATURES
Prov des Clean, Large, Clone, R0, R1, R3, R5, R10 modes for effect ve storage management.
Easy conf gurat on of RAID modes, no IT expert se requ red.
Easy mon tor ng of system status v a LED nd cators.
Ensures data ntegr ty w th redundant backup capab l ty.
Ach eves fastest performance v a R0 mode.
Supports automat c rebu ld n Clone, R1, R3, R5, R10 mode.
Supports hot spare dr ve n Clone, R1, R3, R5 mode.
Supports HDD roam ng.
Supports current SATA II compl ant HDDs, backward compat ble w th most SATA I compl ant HDDs.
S mpl f es HDD nstallat on; user fr endly des gn enables effortless HDD swapp ng.
Flex ble connect on v a eSATA or USB host port.
El m nates potent al downt me, repa r costs, and lost sales due to d sk fa lure.
D ss pates heat eff c ently w th metal hous ng.
Max m zes a rflow w th s lent, h gh qual ty fan.
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1 host port (eSATA or USB) to 4 Ser al ATA hard d sk dr ves.
Compat ble w th SATA Gen1 and Gen2 host controllers.
Compat ble USB 2.0 spec f cat ons.
Embedded fast Storage Processor.
Ultra-fast 3Gbps host and dev ce port capab l ty.
Greater than 200MBps susta ned reads n R0 mode (l m ted by dr ves and host controller).
1.3.2 SATA FEATURES
The AES-S3504UE prov des the follow ng Ser al Advanced Technology Attachment (SATA) features:
1 eSATA host port to 4 SATA dev ces (Port Mult pl er Funct onal ty).
Auto-negot at on between SATA I (1.5Gpbs) and SATA II (3Gpbs).
Supports SATA II Gen2 and Gen2m (External SATA Connect on, eSATA).
Supports Hot-Plug on CLEAN MODE.
Supports Nat ve Command Queue (NCQ).
Supports PM aware and non-PM aware host on RAID mode.
Supports asynchronous s gnal recovery.
Supports spread spectrum clock ng.
Supports BIST and loopback mode.
Supports 48-b t LBA address ng.
Supports ATAPI dr ves.
Supports host control of hard d sk dr ve staggered sp n-up.
Supports Asynchronous Not f cat on.
Output sw ng control and automat c mpedance cal brat on for SATA II PHY.
1.3.3 USB FEATURES
The AES-S3504UE prov des the follow ng Un versal Ser al Bus (USB) features:
1 USB 2.0 host port to 5 SATA dev ces.
Operates at USB full and H gh-speed rates (12 ~ 480Mb/s).
OS ndependent, Dr verless, Auto Conf gurat on.
Support USB H gh-Speed and Full-Speed Operat on.
Supports and compat ble w th OHCI/UHCI/EHCI hosts.
Support Mass Storage Class.
Support on l ne USB f rmware update.
Compl ance w th USB 2.0 electr cal spec f cat on.
Compl ance w th USB Mass Storage Class, Bulk-Only Transport Spec f cat on.
1.4 SPECIFICATIONS
Four 3.5- nch SATA HDDs to a standard B type USB or eSATA nterface w th door cover.
Power, PC L nk, and four HDD LEDs.
Des gn based on the JM cron JMB394 and JM20339 controllers.
Support Clean, Large, Clone, R0, R1, R3, R5, R10 modes.
Metal chass s (SECC) and plast c panel frame (ABS) des gn.
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265 (L) x 135 (W) x 186 (H) mm, NW: 2.4 Kgs, GW: 3.5Kgs.
150 watts power supply, 100 to 132Vac or 200 to 264Vac select sw tch / 47~63Hz w th CE/ FCC/ UL/ CB/
BSMI requ rement. Phys cal D mens ons: 121 mm (L) x 72 mm (W) x 35 mm (H).
S ngle pack ng (color box) and 4 n 1 outer carton.
1.5 SYSTEM REQUIREMENTS
1.5.1 PC SYSTEMS
• Intel Pent um-III 500MHz equ valent or faster
• W ndows XP, W ndows V sta, W ndows 7 RC2 w th the latest Serv ce Packs
• CD-ROM dr ve
• 64 MB of RAM (m n mum)
• 250 MB of free d sk space
• Super VGA (800 x 600) or h gher resolut on d splay w th at least 256 colors
• Mouse or compat ble po nt ng dev ce
• SATA connect on: Intel ICH (Refer to the Mother Board Compat b l ty L st Charpter) or opt onal Host Bus
Adapter card (controller number S 3132) and assoc ated software dr vers w th Port Mult pl er support
• USB connect on: USB 1.0 or 2.0 d rect host connect on or USB hub
1.5.2 MACINTOSH SYSTEMS
• Mac Pro
• Mac OS T ger 10.4.x
• Mac OS Leopard 10.5.x
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• Mac OS Snow Leopard 10.6.x
• CD-ROM dr ve
• Mouse or compat ble po nt ng dev ce
• SATA connect on: Opt onal Host Bus Adapter card (controller number S 3132) and assoc ated software
dr vers w th Port Mult pl er support
• USB connect on: USB 1.0 or 2.0 d rect host connect on or USB hub
1.6 PRODUCT CONTENTS
The follow ng parts are content.
AES-S3504UE x 1.
USB 2.0 Cable x 1.
eSATA Cable x 1.
Power Cable x 1.
Tool-less Screw x 8.
Setup and Installat on Dr ver Repos tory CD x 1.
SATA to eSATA Bracket Cable x 1.
PCI-Express HBA x 1 (Opt onal).
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2 STORAGE POLICIES
You can conf gure the AES-S3504UE storage appl ance to use any of the follow ng storage pol c es to
map the appl ance’s phys cal hard dr ves to v rtual dr ves that are v s ble to the host computer. The v rtual dr ves
are called volumes. The host operat ng system treats each volume as f t were a s ngle phys cal dr ve. Th s
v rtual zat on allows you to overcome restr ct ons that are mposed by phys cal hard dr ves, such as speed,
storage capac ty or data storage rel ab l ty.
2.1.1 CLEAN MODE
The CLEAN MODE storage pol cy enables each hard dr ve to be seen separately as one dr ve. When us ng a
SATA host controller, CLEAN MODE should only be used f the SATA host controller prov des Port Mult pl er (PM)
support. If a host s not PM-aware, only a s ngle dr ve s presented (dr ve 1). No such l m tat on f us ng a USB
host connect on.
The CLEAN MODE storage pol cy s ava lable for a standalone (non-cascaded) storage or the top-level node of a
cascaded conf gurat on, but not for subord nate nodes. Even though you can use the MODE SWITCH to select
CLEAN MODE for any node n a cascaded conf gurat on, only the f rst CLEAN MODE volume of any subord nate
node s detected by your host. Therefore, select ng CLEAN MODE for any subord nate node s not recommended.
In a CLEAN MODE conf gurat on, the AES-S3504UE storage appl ance d rectly exposes each
phys cal dr ve.
The CLEAN MODE w ll not clean up the dr ves part t on f the dr ves were use as s ngle dr ve before.
2.1.2 LARGE MODE
The LARGE MODE storage pol cy concatenates a ser es of phys cal hard dr ves as a s ngle large volume;
result ng n a seamless expans on of v rtual volumes beyond the phys cal l m tat ons of s ngularly connected hard
dr ves. AES-S3504UE storage pol cy del vers max mum storage space w thout a s ngle large capac ty
and costly hard dr ve.
Any node w th n a cascaded conf gurat on can be set to LARGE MODE.
Hard dr ves 1 to 4 are concatenated nto a s ngle v rtual volume n the F gure below w th a storage capac ty that s
equal to the sum of each of the phys cal hard dr ves 1 to 4.
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It s also poss ble to create a LARGE volume us ng only a s ngle hard d sk dr ve connected to Port 1. However, t
s not poss ble to expand an ex st ng LARGE volume by add ng another hard d sk dr ve and st ll preserve any
ex st ng data on that volume.
2.1.3 CLONE MODE
The CLONE MODE storage pol cy stores all data n dupl cate on separate dr ves to protect aga nst data loss due
to dr ve fa lure. One dr ve clones the others at all t mes. Every wr te operat on goes to all dr ves. CLONE MODE
prov des the h ghest level of data protect on for cr t cal data that you cannot afford to lose f a hard dr ve fa ls, but
waste the amount of storage capac ty because all data must be stored to all dr ves. The result ng storage capac ty
of the v rtual CLONE volume w ll be equ valent to the s ze of one hard dr ve ( f all dr ves are the same) or the
smallest of the all dr ves ( f they are d fferent).
If dr ve fa ls (Max mum four dr ves), the CLONE volume s st ll usable, but t s n a vulnerable state because ts
cloned hard dr ve s naccess ble. When the offl ne dr ve comes back onl ne, the appl ance beg ns a rebu ld
process mmed ately one by one ( f they are more than one fa ls) to restore data redundancy. A message appears
n the LED nd cator to not fy you that a rebu ld s n progress.
Although the volume rema ns ava lable dur ng the rebu ld process, the volume s suscept ble to data loss through
damage to the rema n ng dr ve unt l redundancy s restored at the end of the rebu ld and ver f cat on process. Host
access takes precedence over the rebu ld process. If you cont nue to use the CLONE volume dur ng the rebu ld,
the rebu ld process w ll take a longer t me to complete, and the host data transfer performance w ll also be
affected.
It s also poss ble to create a CLONE volume us ng one hard d sk dr ve connected to Port 1 of the AES-S3504UE,
although no clone w ll occur unt l a second hard d sk dr ve s connected to Port 1. W th only one hard d sk dr ve
connected, the CLONE volume w ll be ava lable, although no data protect on w ll be prov ded unt l a second hard
d sk dr ve s connected.
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