American Hearth ALX-24LF-1 Quick start guide

INSTALLATION INSTRUCTIONS
AND OWNER'S MANUAL
LOG SET FOR UNVENTED
GAS LOG HEATER
OR
VENTED DECORATIVE APPLIANCE
MODELS
ALX-24LF-1
ALX-30LF-1
WARNING: If not installed, operated and main-
tained in accordance with the manufacturer's
instructions, this product could expose you to sub-
stances in fuel or from fuel combustion which can
cause death or serious illness.
Log sets comply with ANSI Z21.11.2 Unvented
Heaters and also comply with ANSI Z21.60
Decorative Vented Appliances for Solid Fuel
Burning Fireplaces. State or local codes may only
DOORZRSHUDWLRQRIORJVHWVLQDYHQWHGFRQ¿JXUDWLRQ
Check your state or local codes.
² 'RQRWVWRUHRUXVHJDVROLQHRURWKHUÀDPPD-
ble vapors and liquids in the vicinity of this or
any other appliance.
— WHAT TO DO IFYOU SMELL GAS
  'RQRWWU\WROLJKWDQ\DSSOLDQFH
  'RQRWWRXFKDQ\HOHFWULFDOVZLWFKGRQRW
use any phone in your building.
  ,PPHGLDWHO\ FDOO \RXU JDV VXSSOLHU IURP
a neighbor’s phone. Follow the gas sup-
plier’s instructions.
  ,I\RXFDQQRWUHDFK\RXUJDVVXSSOLHUFDOO
WKH¿UHGHSDUWPHQW
— Installation and service must be performed
E\DTXDOL¿HGLQVWDOOHUVHUYLFHDJHQF\RUWKH
gas supplier.
WARNING: If the information in these in-
VWUXFWLRQVDUHQRWIROORZHGH[DFWO\D¿UHRUH[-
plosion may result causing property damage,
personal injury or loss of life.
Installer: Leave this manual with the appli-
ance.
Consumer:Retain this manual for future refer-
ence.
Liberty

Page 1

R10574-2-0510Page 2
Section Page
Important Installation Guidelines ........................................................................3
General Information ............................................................................................3
Requirements for Canada ....................................................................................4
Parts List & Parts View .......................................................................................5
Log Placement ..............................................................................................6 - 13
Placement of Glowing Embers ALX-(24,30)CF-1 ....................................14 - 16
Placement of Glowing Embers ..........................................................................16
Master Parts Distributor List .............................................................................17
How To Order Repair Parts ...............................................................................17
Service Notes...............................................................................................18 - 19
TABLE OF CONTENTS

R10574-2-0510 Page 3
Proper Log Placement
Log placement is critical to proper burner performance. Logs must
be correctly positioned onto the burner. The photos in this manual
show the proper pinned position for logs on this set. Owners need
to be shown proper log placement and instructed not to move the
logs.
/RJVPXVW¿W¿UPO\RQWRWKHEXUQHUZKHQSRVLWLRQHGDVVKRZQLQ
the photos. Malformed logs or logs with sloppy pin holes must be
replaced.
Proper Placement of Glowing Embers and Decorative Lava
Rock
Glowing embers, rock wool, or platinum embers can be added to
burners for a glowing ember effect. It must be positioned only on
the front portion of the burner. The photos in this manual show
the proper placement of glowing embers.
Decorativelavarockor smallwood piecesshould neverbeplaced
on the burner7KHVHLWHPVDUHRQO\IRUSODFHPHQWRQWKHÀRRURI
WKH¿UHSODFHRU¿UHER[
3URSHU3ULPDU\$LUÀRZLQWR%XUQHU
)RU SURSHU EXUQHU RSHUDWLRQ DQG ÀDPH DSSHDUDQFH WKH ÀRZ RI
primary air into the venturi tube, located on the rear of the burner,
PXVWQRWEHUHGXFHG7KLVÀRZRIDLULVUHGXFHGLIGLUWOLQWRURWKHU
obstructionsbuild-uparound orinside the venturi.Anyobstruction
LQWKHYHQWXULWXEHDUHDPXVWEHUHPRYHG7KHÀRZRIDLULQWRWKH
YHQWXULLVDOVRUHGXFHGLIWKHJDVRUL¿FHLVQ¶WFHQWHUHGLQWKHYHQWXUL
inletand/orisnotalignedwiththeventuri.Anymisalignmentofthe
EXUQHURUL¿FHPD\EHFRUUHFWHGE\EHQGLQJWKHVKXWWHUFDSKROGLQJ
WKHRUL¿FHWRWKHLQOHWRIWKHYHQWXULWXEH
Ceiling Fans, Portable Fans or Logs Installed Near Cold Air
Returns
&HLOLQJIDQVRURVFLOODWLQJÀRRU W\SHIDQVQHHG WREH PRQLWRUHG
during the operation of vent-free logs. If the air blows directly into
WKHÀDPHFDXVLQJWKHÀDPHWRLPSLQJHRQWKHORJVHWRU¿UHER[
the fan should be turned off or redirected. Ceiling fans could be
UHYHUVHGWRSRVVLEO\HOLPLQDWHÀDPHLPSLQJHPHQWDQGWKHÀRRU
fan could be redirected. Upon installation, be aware of any cold air
UHWXUQVRUYHQWVLQWKHSUR[LPLW\RIWKHORJVHW$Q\GUDIWFUHDWHG
DURXQGDYHQWIUHHORJVHWFDQFDXVHWKHÀDPHWRLPSLQJHRQWKH
log and create a sooting situation.
WARNING: 'RQRWDOORZIDQVWREORZGLUHFWO\LQWRWKH¿UHSODFH
$YRLGDQ\GUDIWVWKDWDOWHUEXUQHUÀDPHSDWWHUQV
WARNING: 'RQRWXVHDEORZHULQVHUWKHDWH[FKDQJHULQVHUWRU
other accessory not approved for use with this heater.
Candles
Avoidtheuseofscentedordecorativecandleswhilethelogsetisin
operation.Candlesproducearesidueintheairthatcreatesasootlike
VXEVWDQFH%XUQLQJFDQGOHVZKLOHWKHORJVHWLVRSHUDWLQJPDJQL¿HV
the problem. It should be noted that candles, in general, produce
soot.Theamountoftimeburnedandthequantityofcandlesburned
will determine the amount of soot produced and deposited.
Make Owners Aware of Proper Log Set Operation
Properly installed and properly maintained log sets do not deposit
soot on the logs. If users see soot appear on a log, call for service.
Do not continue to operate the log set.
Sunken Fireplace
,ILQVWDOOLQJWKLVXQLWLQWRDVXQNHQ¿UHSODFH\RXPXVWUDLVHWKH
ÀRRURIWKH¿UHSODFHWRLQVXUHDGHTXDWHDLUÀRZDQGJXDUGDJDLQVW
VRRWLQJ5DLVH ¿UHSODFH ÀRRUXVLQJ DQRQFRPEXVWLEOH PDWHULDO
which is secure.
Glass Doors
Make sure that glass doors are open during all operations of the
logset.Theopeningoftheglassdoorframeshouldbethedimension
XVHGIRUWKHPLQLPXPIURQWRSHQLQJRIWKH¿UHER[
Woodburning Fireplaces
7KHLQWHULRURIWKH¿UHER[DQGWKHFKLPQH\VKRXOGEHFOHDQHGDQG
free of all creosote before installing a gas burning log set. Creosote
will soften when heated and can drop on the logset causing odors
and possibly sooting.
WARNING:%HIRUHLQVWDOOLQJLQDVROLGIXHOEXUQLQJ¿UHSODFHWKH
FKLPQH\ÀXHDQG¿UHER[PXVWEHFOHDQHGRIVRRWFUHRVRWHDVKHV
DQGORRVHSDLQWE\DTXDOL¿HGFKLPQH\FOHDQHU
4XDOL¿HG,QVWDOOLQJ$JHQF\
Installation and replacement of gas piping, gas utilization equip-
ment or accessories and repair and servicing of equipment shall be
SHUIRUPHGRQO\E\DTXDOL¿HGDJHQF\7KHWHUPTXDOL¿HGDJHQF\
PHDQVDQ\LQGLYLGXDO¿UPFRUSRUDWLRQRUFRPSDQ\WKDWHLWKHULQ
person or through a representative is engaged in and is responsible
for(a)theinstallation,testing,orreplacementofgaspipingor(b)the
connection, installation, testing, repair, or servicing of equipment;
WKDWLVH[SHULHQFHGLQVXFKZRUNWKDWLVIDPLOLDUZLWKDOOSUHFDX-
tions required, and that has complied with all the requirements of
the authority having jurisdiction.
The installation must conform with local codes or, in the absence
of local codes, with the National Fuel Gas Code, ANSI Z223.1/
NFPA54.*
*Available from the American National Standards Institute, Inc. 11 West 42nd St.,
New York, N.Y. 10018.
State of Massachusetts: The installation must be made by a
OLFHQVHGSOXPEHURUJDV¿WWHULQWKH&RPPRQZHDOWKRI0DV-
sachusetts.
6HOOHUVRIXQYHQWHGSURSDQHRUQDWXUDOJDV¿UHGVXSSOHPHQWDO
room heaters shall provide to each purchaser a copy of 527 CMR
30 upon sale of the unit.
In the State of Massachusetts, unvented propane and natural
JDV¿UHGVSDFHKHDWHUVVKDOOEHSURKLELWHGLQEHGURRPVDQG
bathrooms.
IMPORTANT INSTALLATION GUIDELINES
GENERAL INFORMATION

R10574-2-0510Page 4
REQUIREMENTS FOR CANADA
This unit cannot be installed in an UNVENTED application, this
unit can only be installed as a VENTED application with these
requirements.
IMPORTANT SAFETY INFORMATION
This unit complies with ANSI Z21.60and CGA 2.26 Decorative
GasAppliances For Installation In Solid Fuel Burning Fireplaces.
'RQRWEXUQZRRGRUVROLGIXHOVLQD¿UHSODFHZKHUHDGHFRUDWLYH
gas log set is installed. This appliance is for installation only in
DVROLGIXHOEXUQLQJ¿UHSODFHPDVRQU\¿UHSODFHRUPDQXIDFWXUHG
¿UHSODFH
Warning: $Q\PRGL¿FDWLRQWRWKLVJDVORJVHWRUWRFRQWUROVFDQ
be dangerous. Improper installation or use of the gas log set can
FDXVHVHULRXVLQMXU\RUGHDWKIURP¿UHEXUQVH[SORVLRQRUFDUERQ
PRQR[LGHSRLVRQLQJ
1. Please follow all local codes regarding installation, combus-
tion and ventilation air or in the absence of local codes follow
the National Fuel Gas Code ANSI Z223.1(U.S. installation),
or CAN/CGA-B149, Installation Code (Canada installation).
2. Proper installation, burner pan location and log placement is
important to achieve optimum look and performance of your
gas log set. The logs have been designed for easy location
and placement on the grate and the log placement instruc-
tions must be followed for proper operation.
3. Do not operate this log set with glass doors in the closed po-
VLWLRQ$¿UHSODFHVFUHHQPXVWEHLQSODFHZKHQWKHORJVHW
is burning. Adequate combustion air must be provided for
SURSHUYHQWLQJ$OOÀDPHVVKRXOGJRXSDQGRXWWKHWRSRIWKH
¿UHER[LQWRWKHÀXHYHQW,IDQ\ÀDPHVÀRDWRUFXUOIRUZDUG
into the room do not operate appliance. Check for an open
ÀXH DQG DGHTXDWH FRPEXVWLRQ DLU LQWR WKH URRP$ GDPSHU
clamp mustEHLQVWDOOHGRQWKH¿UHER[GDPSHUWRPDLQWDLQDQ
RSHQÀXHYHQWFRQGLWLRQ5HIHUWR¿UHSODFHRZQHUVPDQXDO
INSTALLING DAMPER CLAMP section.
4. Young children must be carefully supervised when they are
in the same room as the gas log while in operation. Do not
SODFHVWRFNLQJVFORWKLQJRUDQ\ÀDPPDEOHPDWHULDODERYHRU
QHDUWKH¿UHSODFH
5. Do not substitute or use materials other than those supplied
for use with the log set.
6. Also refer to IMPORTANT SAFETYINFORMATION in the
¿UHSODFH2ZQHUV0DQXDO
:$51,1* '2 127 23(5$7( 7+,6 *$6 /2* 6(7
WITH GLASS DOORS CLOSED
 &ORWKLQJRURWKHUÀDPPDEOHPDWHULDOVKRXOGQRWEHSODFHGRQ
or near the appliance.
 'RQRWSODFHWUDVKRURWKHUDUWLFOHVRQWKHORJVHWGXULQJRS-
eration.
 'XULQJ PDQXIDFWXULQJ IDEULFDWLQJ DQG VKLSSLQJ YDULRXV
components of this appliance are treated with certain oils,
¿OPVRUERQGLQJDJHQWV7KHVHERQGLQJDJHQWVDUHQRWKDUP-
ful but may produce annoying smoke and smells as they are
burned off during initial operation of the appliance. This is a
normal temporary occurrence. A window should be opened
during the initial bake out period.
 .HHSEXUQHUDQGFRQWUROFRPSDUWPHQWFOHDQ
 WARNING: %HIRUH LQVWDOOLQJ LQ D VROLG IXHO EXUQLQJ ¿UH-
SODFHWKHFKLPQH\ÀXHDQG¿UHER[PXVWEHFOHDQHGRIVRRW
FUHRVRWHDVKHVDQGORRVHSDLQWE\DTXDOL¿HGFKLPQH\FOHDQ-
er.
 ,QVWDOODWLRQDQGUHSDLUVKRXOGEHGRQHE\DTXDOL¿HGVHUYLFH
person. The appliance should be inspected before use and at
OHDVWDQQXDOO\ E\D TXDOL¿HGVHUYLFHSHUVRQ 0RUHIUHTXHQW
FOHDQLQJPD\EHUHTXLUHGGXHWRH[FHVVLYHOLQWIURPFDUSHW-
ing, bedding materials, hair from pets, etc. It is imperative
that control compartments, burners and circulating air pas-
sageways of the appliance be kept clean.
 Do notSXW DQ\WKLQJDURXQG WKH ¿UHSODFHWKDW ZLOOREVWUXFW
WKHÀRZRIYHQWLODWLRQDLU
 Do keep the appliance area clear and free from combustible
PDWHULDOJDVROLQHDQGRWKHUÀDPPDEOHYDSRUVDQGOLTXLGV
 $\HDUO\H[DPLQDWLRQDQGFOHDQLQJRIWKHYHQWLQJV\VWHPRI
WKHVROLGIXHOEXUQLQJ¿UHSODFHPXVWEHSHUIRUPHGE\DTXDOL-
¿HGDJHQF\
 Do make a periodic visual check of pilot and burners. Clean
and replace damaged parts.
 Do not use this appliance if any part has been under water.
,PPHGLDWHO\FDOODTXDOL¿HGVHUYLFHWHFKQLFLDQWRLQVSHFWWKH
appliance and to replace any part of the control system and
any gas control which has been under water.
 1HYHUEXUQVROLGIXHOVLQ¿UHSODFHZKHUHDJDVORJVHWLVLQ-
stalled.
 7KLV XQLW FRPSOLHV ZLWK $16, = 'HFRUDWLYH 9HQWHG
Appliances for Solid Fuel Burning Fireplaces. State or local
codes may only allow operation of this appliance in a vented
FRQ¿JXUDWLRQ&KHFN\RXUUHJLRQDORUORFDOFRGHV

R10574-2-0510 Page 5
Attention: When ordering parts, it is very important that part number and description of part coincide.
USE ONLY MANUFACTURER'S REPLACEMENT PARTS. USE OFANY OTHER PARTS COULD CAUSE INJURY OR DEATH.
PARTS LIST & PARTS VIEW
Index No. Part No. Description
ALX-24LF-1 ALX30LF-1
A R10453 R10468 Front Center Chunk
B R10451 R10466 Left Crossover Log
C R10448 R10463 Right Log
D R10449 R10464 Left Bottom Log
E R10481 R10627 Front Log
F R10452 R10467 Right Top Log
G R10450 R10465 Left Top Log
INDEX
NO. TOPVIEW
A
B
C
D
E
F
G
INDEX
NO. FRONT VIEW
A
B
C
D
E
F
G
ALX-(24,30)LF

R10574-2-0510Page 6
PROPER INSTALLATION SEQUENCE:
See Figure 1 for log placement illustration.
See Figure 2 for burner pin locations.
Attention: Do not use Log Placement pages to order replacement logs. Refer to Page 5, Parts List and Parts View to order logs for
your appropriate model number.
The following WARNING applies when log set is installed onto an unvented gas burner assembly.
WARNING: This appliance is equipped for (natural or propane) gas. Field conversion is not permitted.
Before you begin: Do not, handle these logs with your bare hands! Always wear gloves to prevent skin irritation. After handling logs,
wash your hands gently with soap and water.
All Logs
The positioning of the logs is critical to the safe and clean operation of this heater. Sooting and other problems may result if the logs are
QRWSURSHUO\DQG¿UPO\SRVLWLRQHGLQWKHDSSOLDQFH
Refer to Figure 1 for the following warning.
Warning:)DLOXUHWRSRVLWLRQWKHSDUWVLQDFFRUGDQFHZLWKWKLVGLDJUDPRUIDLOXUHWRXVHRQO\SDUWVVSHFL¿FDOO\DSSURYHGZLWKWKLV
appliance may result in property damage or personal injury.
LOG PLACEMENT
Log Placement
ALX-( 24, 30)LF-1 Logs
Figure 1
Burner Pin Location
Figure 2








R10574-2-0510 Page 7
1. Place Front Center Chunk (A) on Front Center Pin on burner base.
LOG PLACEMENT
FRONT VIEW
TOPVIEW

R10574-2-0510Page 8
LOG PLACEMENT
2. Place Left Crossover Log (B) on Left Pin on Rear Log Shelf and Center Pin and Front Right Pin on burner base.
FRONT VIEW
TOPVIEW

R10574-2-0510 Page 9
LOG PLACEMENT
3. Place Right Log (C) on Right Pin on Rear Log Shelf and Right Pin on burner base.
FRONT VIEW
TOPVIEW

R10574-2-0510Page 10
LOG PLACEMENT
4. Place Left Bottom Log (D) onto top pin on Left Crossover Log (B).
FRONT VIEW
TOPVIEW

R10574-2-0510 Page 11
LOG PLACEMENT
5. Place Front Log (E) on Left Front Pin on burner base and Lower Pin on Left Crossover Log (B). Front Log will rest on Front Center
Chunk (A).
FRONT VIEW
TOPVIEW

R10574-2-0510Page 12
LOG PLACEMENT
6. Place Right Top Log on the Pin on the Right Log (C). Right Top Log will rest on Rear Log Shelf Ledge.
FRONT VIEW
TOPVIEW

R10574-2-0510 Page 13
LOG PLACEMENT
7. Place Left Top Log (G) onto Pin on Front Log (E) and rest on Bottom Left Log (D). The curve on the bottom of the Left Top Log
ZLOO¿WDURXQG/HIW%RWWRP/RJ'7KHSRLQWRIWKH/HIW7RS/RJZLOODQJOHGRZQDQGZLOOUHVWRQWKH/HIW&URVVRYHU/RJ%
FRONT VIEW
TOPVIEW

R10574-2-0510Page 14
PLACEMENT OF GLOWING EMBERS ALX-(24,30)LF-1

R10574-2-0510 Page 15
PLACEMENT OF GLOWING EMBERS ALX-(24,30)LF-1

R10574-2-0510Page 16
PLACEMENT OF GLOWING EMBERS
Replacement glowing embers must be purchased from Empire
&RPIRUW 6\VWHPV ,QF$SSOLFDWLRQ RI H[FHVV JORZLQJ HPEHUV
may adversely affect performance of the heater and may cause
sooting.
WARNING: All previously applied glowing embers must be
removed prior to reapplication.
Replacement glowing embers Part Number
ALX-24LF-1 15970
ALX-30LF-1 15970
Platinum Bright Embers PE-20-1
Note:Asingle layer ofglowing embers is tobe used when applying
Platinum Bright Embers (alone or in combination with production
embers) to the burner.
Placement of the glowing embers is very individual and light
coverage will provide your best effects.We recommend separation
of the glowing embers by hand and make your coverage as light
DQGÀXII\DVSRVVLEOH
Place just enough embers on the burner to obtain the glow and a
JROG\HOORZÀDPH
Do not place glowing embers over large ports in rear portion of
burner.
Glowing embers should not be placed in the area of the pilot
assembly.
Replacement glowing embers must be purchased from Empire
&RPIRUW6\VWHPV,QF$SSOLFDWLRQRIH[FHVVJORZLQJHPEHUVPD\
adversely affect performance of the heater and may cause sooting.
WARNING:All previouslyapplied loose materialmust be removed
prior to reapplication.

R10574-2-0510 Page 17
To Order Parts Under Warranty, please contact your local Empire dealer. See the dealer locator at www.empirecomfort.com. To provide
warranty service, your dealer will need your name and address, purchase date and serial number, and the nature of the problem with the
unit.
To Order PartsAfter the Warranty Period, please contact your dealer or one of the Master Parts Distributors listed below. This list grows
from time to time. For the current list, please click on the Master Parts button at www.empirecomfort.com.
Please note: Master Parts Distributors are independent businesses that stock the most commonly ordered Original Equipment repair parts
for Heaters, Grills, and Fireplaces manufactured by Empire Comfort Systems Inc.
Star-Fire Distributors
1355 Evans Avenue
Akron, OH 44305
Phone: [phone]
Toll Free: 800-875-6220
Fax: [phone]
Parts: Heater & Hearth and Grills
Dey Distributing
1401 Willow Lake Boulevard
Vadnais Heights, MN 55101
Phone: [phone]
Toll Free: 800-397-1339
Website: www.deydistributing.com
Parts: Heater & Hearth
East Coast Energy Products
10 East Route 36
West Long Branch, NJ 07764
Phone: [phone]
Toll Free: 800-755-8809
Fax: [phone]
Website: www.eastcoastenergy.com
Parts: Heater & Hearth and Grills
Victor Division of F. W. Webb Company
200 Locust Street
Hartford, CT 06114
Phone: [phone]
Toll Free: 800-243-9360
Fax: [phone]
Toll Free Fax: [phone]
Websites: www.fwwebb.com & www.victormfg.com
Parts: Heater & Hearth and Grills
MASTER PARTS DISTRIBUTOR LIST
Parts Not Under Warranty
Parts can be ordered through your Service Person, Dealer, or a Master Parts Distributor. See this page for the Master Parts Distribu-
tors list. For best results, the service person or dealer should order parts through the distributor. Parts can be shipped directly to the
service person/dealer.
Warranty Parts
Warranty parts will need a proof of purchase and can be ordered by your Service Person or Dealer. Proof of purchase is required for
warranty parts.
$OOSDUWVOLVWHGLQWKH3DUWV/LVWKDYHD3DUW1XPEHU:KHQRUGHULQJSDUWV¿UVWREWDLQWKH0RGHO1XPEHUDQG6HULDO1XPEHUIURPWKH
name plate on your equipment. Then determine the Part Number (notWKH,QGH[1XPEHUDQGWKH'HVFULSWLRQRIHDFKSDUWIURPWKH
following illustration and part list. Be sure to give all this information . . .
Appliance Model Number Part Description
Appliance Serial Number Part Number
Type of Gas (Propane or Natural)
Do not order bolts, screws, washers or nuts. They are standard hardware items and can be purchased at any local hardware store.
6KLSPHQWVFRQWLQJHQWXSRQVWULNHV¿UHVDQGDOOFDXVHVEH\RQGRXUFRQWURO
HOW TO ORDER REPAIR PARTS

R10574-2-0510Page 18
SERVICE NOTES

R10574-2-0510 Page 19
SERVICE NOTES

R10574-2-0510Page 20
A Registered Trademark of Empire Comfort Systems Inc.
918 FreeburgAve. Belleville, IL 62220
If you have a general question about our products, please e-mail us at
[email protected].
If you have a service or repair question, please contact your dealer.
www.americanhearth.com