American Hearth CHARLESTON ALS-16CR1-1 Quick start guide

Page 1
INSTALLATION INSTRUCTIONS
AND OWNER'S MANUAL
LOG SET FOR UNVENTED
GAS LOG HEATER
OR
VENTED DECORATIVE APPLIANCE
MODELS
Supersize
ALS-16CR1-1 ALS-18CR1S-1
ALS-18CR1-1 ALS-24CR1S-1
ALS-24CR1-1 ALS-30CR1S-1
ALS-30CR1-1
WARNING: If not installed, operated and main-
tained in accordance with the manufacturer's
instructions, this product could expose you to
substances in fuel or from fuel combustion which
can cause death or serious illness.
Log sets comply with ANSI Z21.11.2 Unvented
Heaters and also comply with ANSI Z21.60
Decorative Vented Appliances for Solid Fuel
Burning Fireplaces. State or local codes may only
DOORZRSHUDWLRQRIORJVHWVLQDYHQWHGFRQ¿JXUDWLRQ
Check your state or local codes.
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vapors and liquids in the vicinity of this or any
other appliance.
WHAT TO DO IFYOU SMELL GAS
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any phone in your building.
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bor’sphone. Followthegassupplier’sinstruc-
tions.
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– Installation and service must be performed by
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supplier.
WARNINGS
If the information in this manual is not followed
H[DFWO\D¿UH RUH[SORVLRQPD\UHVXOWFDXVLQJ
property damage, personal injury or loss of
life.
CONSUMER: Retain this manual for future
reference.
INSTALLER: Leave this manual with the
appliance.
CHARLESTON


21780-2-0210Page 2
SECTION PAGE
General Information...........................................................................................................................3
Important Installation Guidelines ......................................................................................................3
Log Placement ................................................................................................................................4-5
ALS-16CR1-1 Photos........................................................................................................................6
ALS-18CR1-1 Photos........................................................................................................................7
ALS-24CR1-1 Photos........................................................................................................................8
ALS-30CR1-1 Photos........................................................................................................................9
ALS-18CR1S-1 Photos....................................................................................................................10
ALS-24CR1S-1 Photos.................................................................................................................... 11
ALS-30CR1S-1 Photos....................................................................................................................12
Parts List and Parts View............................................................................................................13-14
Master Parts Distributor Page..........................................................................................................15
How to Order Repair Parts...............................................................................................................15
TABLE OF CONTENTS

21780-2-0210 Page 3
Proper Log Placement
Log placement is critical to proper burner performance. Logs must
be correctly positioned onto the burner. The photos in this manual
show the proper pinned position for logs on this set. Owners need
to be shown proper log placement and instructed not to move the
logs.
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the photos. Misformed logs or logs with sloppy pin holes must be
replaced.
Proper Placement of Rock Wool and Decorative Lava Rock
Rock wool can be added to burners for a glowing ember effect.
It must be positioned only on the front portion of the burner. The
photos in this manual show the proper placement of rock wool.
Decorative lava rock or small wood pieces should never be placed
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obstructionsbuild-uparoundorinside theventuri.Anyobstruction
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inletand/orisnotalignedwiththeventuri.Anymisalignmentofthe
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Ceiling Fans, Portable Fans or Logs Installed Near Cold Air
Returns
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during the operation of vent-free logs. If the air blows directly
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should be turned off or redirected. Ceiling fans could be reversed
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create a sooting situation.
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WARNING: 'RQRWXVHDEORZHULQVHUWKHDWH[FKDQJHULQVHUWRU
other accessory not approved for use with this heater.
Candles
Avoid the use of scented or decorative candles while the log set
is in operation. Candles produce a residue in the air that creates a
soot like substance. Burning candles while the log set is operating
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produce soot. The amount of time burned and the quantity of
candles burned will determine the amount of soot produced and
deposited.
Make Owners Aware of Proper Log Set Operation
Properly installed and properly maintained log sets do not deposit
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Do not continue to operate the log set.
Sunken Fireplace
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Glass Doors
Make sure that glass doors are open during all operations of the
logset.Theopeningoftheglassdoorframeshouldbethedimension
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Woodburning Fireplaces
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free of all creosote before installing a gas burning log set. Creosote
will soften when heated and can drop on the logset causing odors
and possibly sooting.
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ment or accessories and repair and servicing of equipment shall be
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person or through a representative is engaged in and is responsible
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the authority having jurisdiction.
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RIORFDOFRGHVZLWKWKHNational Fuel Gas Code, ANSI Z223.1/
NFPA54.*
*Available from the American National Standards Institute, Inc.
11 West 42nd St., New York, N.Y. 10018.
State of Massachusetts: The installation must be made by a
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sachusetts.
In the Commonwealth of Massachusetts vent free products
are not approved.
State of Massachusetts requirement for installation of vented
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Avented decorative gas appliancemust be installed in avented
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must be removed or welded permanently open.
GENERAL INFORMATION
IMPORTANT INSTALLATION GUIDELINES

21780-2-0210Page 4
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wash your hands gently with soap and water.
All Logs
The positioning of the logs is critical to the safe and clean operation
of this heater. Sooting and other problems may result if the logs are
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Refer to Figures 1 and 2 for the following warning.
Warning: Failure to position the parts in accordance with
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with this appliance may result in property damage or personal
injury.
PROPER INSTALLATION SEQUENCE:
ALS-16CR1 (Figure 1)
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support.
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pan.
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pan.
5. Place boss on top left (#5) log into recess on back left (#2)
log.
6. Insert boss on top right (#6) log into groove on back right (#1)
log.
7. Compare the completed log installation with the appropriate
photo from pages 3 through 6. Review previous steps to make
any necessary adjustments.
8. Log placement is completed.
Attention:Do not use Figure 1 to order replacement logs. Refer to
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model number.
PROPER INSTALLATION SEQUENCE:
ALS-(18, 24, 30)CR1 (Figure 2)
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support.
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support.
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burner pan.
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pan.
5. Place boss on top left (#5) log into recess on back left (#1)
log.
6. Insert boss on top right (#6) log into groove on back right (#2)
log.
7. Compare the completed log installation with the appropriate
photo from pages 3 through 6. Review previous steps to make
any necessary adjustments.
8. Log placement is completed.
Attention:Do not use Figure 2 to order replacement logs. Refer to
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model number.
LOG PLACEMENT
PROPER INSTALLATION SEQUENCE
ALS-(18,24,30)CR1S-1 (Figure 3
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support.
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pan.
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pan.
5. Place boss of left middle log (A) into recess on back left (1)
log.
6. Insert boss of center middle log (B) into groove on back right
(2) log.
7. Place right middle log (D) onto right back log (2) and front right
log (3).
8. Place top right branch (E) to round boss on right middle log
(D) and square boss on center middle log (B).
Note: Assembly of ALS-18CR1S-1 logset is complete.
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9. Place top left branch (F) on top of center middle log (B) resting
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branch (F) under back of left middle log (A).
Attention:Do not use Figure 3 to order replacement logs. Refer to
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model number.
Apply loose material (glowing embers) per appropriate Installation
Instructions and Owner's Manual. Replacement of loose material
(glowing embers) must be purchased from American Hearth
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previously applied loose material must be removed prior to
reapplication.

21780-2-0210 Page 5
Log Placement - ALS-(18, 24, 30)CR1 Logs Shown
Figure 2
Log Placement - ALS-16CR1 Logs Shown
Figure 1
The following WARNING applies when log set is installed onto
an unvented gas burner assembly.
WARNING: This appliance is equipped for (natural or
propane) gas. Field conversion is not permitted.
Replacement Loose Material (glowing embers) Part Number
ALS-16CR1 15998
ALS-18CR1 15999
ALS-24CR1 15970
ALS-30CR1 15970
Platinum Bright Embers PE20-1
Note: A single layer of embers is to be used when applying
Platinum Bright Embers (alone or in combination with produc-
tion embers) to the burner.
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





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Log Placement - ALS-(18, 24, 30)CR1S-1 Logs Shown
Figure 3
LOG PLACEMENT
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21780-2-0210Page 6
Photo 3 Photo 4
Photo 1 Photo 2
Do not cover any large rear ports with loose material (glowing embers).
ALS-16CR1-1 PHOTOS

21780-2-0210 Page 7
Photo 3 Photo 4
Photo 1
Photo 2
Do not cover any large rear ports with loose material (glowing embers).
ALS-18CR1-1 PHOTOS

21780-2-0210Page 8
Photo 3 Photo 4
Photo 1
Photo 2
Do not cover any large rear ports with loose material (glowing embers).
ALS-24CR1-1 PHOTOS

21780-2-0210 Page 9
Photo 3 Photo 4
Photo 1 Photo 2
Do not cover any large rear ports with loose material (glowing embers).
ALS-30CR1-1 PHOTOS

21780-2-0210Page 10
ALS-18CR1S-1 PHOTOS
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   
   
   

21780-2-0210 Page 11
ALS-24CR1S-1 PHOTOS
       
   
   
   

21780-2-0210Page 12
ALS-30CR1S-1
       
   
   
   

21780-2-0210 Page 13
Attention: :KHQRUGHULQJSDUWVLWLVYHU\LPSRUWDQWWKDWpart number and description of part coincide.
ALS-16CR1
ALS-(18, 24, 30)CR1
ALS-16CR1 LOG SET PARTS LIST
,QGH[
No. Part Number Description
1 R-6016 LEFT FRONT LOG
2 R-6017 RIGHT FRONT LOG
3 R-6015 RIGHT REAR LOG
4 R-6014 LEFT REAR LOG
5 R-5880 TOP LEFT LOG
6 R-6018 TOP RIGHT LOG
ALS-18CR1 LOG SET PARTS LIST
,QGH[
No. Part Number Description
1 R-5888 LEFT FRONT LOG
2 R-5889 RIGHT FRONT LOG
3 R-5877 RIGHT REAR LOG
4 R-5887 LEFT REAR LOG
5 R-5880 TOP LEFT LOG
6 R-5881 TOP RIGHT LOG
ALS-24CR1 LOG SET PARTS LIST
,QGH[
No. Part Number Description
1 R-5878 LEFT FRONT LOG
2 R-6291 RIGHT FRONT LOG
3 R-5877 RIGHT REAR LOG
4 R-5876 LEFT REAR LOG
5 R-5880 TOP LEFT LOG
6 R-5881 TOP RIGHT LOG
ALS-30CR1 LOG SET PARTS LIST
,QGH[
No. Part Number Description
1 R-7296 LEFT FRONT LOG
2 R-5906 RIGHT FRONT LOG
3 R-5904 RIGHT REAR LOG
4 R-7165 LEFT REAR LOG
5 R-5880 TOP LEFT LOG
6 R-5881 TOP RIGHT LOG
PARTS LIST & PARTS VIEW

21780-2-0210Page 14
ALS-18CR1S LOG SET PARTS LIST
,QGH[
No. Part Number Description
1 R-5888 LEFT FRONT LOG
2 R-5889 RIGHT FRONT LOG
3 R-5877 RIGHT REAR LOG
4 R-5887 LEFT REAR LOG
7 R-9043 LEFT MIDDLE LOG
8 R-9042 CENTER MIDDLE LOG
9 R-9044 RIGHT MIDDLE LOG
10 R-9045 TOP RIGHT BRANCH
11 N/A
ALS-24CR1S LOG SET PARTS LIST
,QGH[
No. Part Number Description
1 R-5878 LEFT FRONT LOG
2 R-6291 RIGHT FRONT LOG
3 R-5877 RIGHT REAR LOG
4 R-5876 LEFT REAR LOG
7 R-9043 LEFT MIDDLE LOG
8 R-9042 CENTER MIDDLE LOG
9 R-9044 RIGHT MIDDLE LOG
10 R-9045 TOP RIGHT BRANCH
11 R-9046 TOP LEFT BRANCH
ALS-30CR1S LOG SET PARTS LIST
,QGH[
No. Part Number Description
1 R-7296 LEFT FRONT LOG
2 R-5906 RIGHT FRONT LOG
3 R-5904 RIGHT REAR LOG
4 R-7165 LEFT REAR LOG
7 R-9043 LEFT MIDDLE LOG
8 R-9042 CENTER MIDDLE LOG
9 R-9044 RIGHT MIDDLE LOG
10 R-9045 TOP RIGHT BRANCH
11 R-9046 TOP LEFT BRANCH









ALS-(18, 24, 30)CR1S
SUPERSIZE PARTS LIST & PARTS VIEW

21780-2-0210 Page 15
7R2UGHU3DUWV8QGHU:DUUDQW\SOHDVHFRQWDFW\RXUORFDO(PSLUHGHDOHU6HHWKHGHDOHUORFDWRUDWZZZHPSLUHFRPIRUWFRP7RSURYLGH
ZDUUDQW\VHUYLFH\RXUGHDOHUZLOOQHHG\RXUQDPHDQGDGGUHVVSXUFKDVHGDWHDQGVHULDOQXPEHUDQGWKHQDWXUHRIWKHSUREOHPZLWKWKH
unit.
7R2UGHU3DUWV$IWHUWKH:DUUDQW\3HULRGSOHDVHFRQWDFW\RXUGHDOHURURQHRIWKH0DVWHU3DUWV'LVWULEXWRUVOLVWHGEHORZ7KLVOLVWJURZV
IURPWLPHWRWLPH)RUWKHFXUUHQWOLVWSOHDVHFOLFNRQWKH0DVWHU3DUWVEXWWRQDWZZZHPSLUHFRPIRUWFRP
3OHDVHQRWH0DVWHU3DUWV'LVWULEXWRUVDUHLQGHSHQGHQWEXVLQHVVHVWKDWVWRFNWKHPRVWFRPPRQO\RUGHUHG2ULJLQDO(TXLSPHQWUHSDLUSDUWV
IRU+HDWHUV*ULOOVDQG)LUHSODFHVPDQXIDFWXUHGE\(PSLUH&RPIRUW6\VWHPV,QF
Star-Fire Distributors
1355 Evans Avenue
$NURQ2+
Phone: [phone]
Toll Free: 800-875-6220
Fax: [phone]
Parts: Heater & Hearth and Grills
Dey Distributing
1401 Willow Lake Boulevard
9DGQDLV+HLJKWV01
Phone: [phone]
Toll Free: 800-397-1339
Website: www.deydistributing.com
Parts: Heater & Hearth
East Coast Energy Products
10 East Route 36
:HVW/RQJ%UDQFK1-
Phone: [phone]
Toll Free: 800-755-8809
Fax: [phone]
Website: www.eastcoastenergy.com
Parts: Heater & Hearth and Grills
Victor Division of F. W. Webb Company
200 Locust Street
+DUWIRUG&7
Phone: [phone]
Toll Free: 800-243-9360
Fax: [phone]
Toll Free Fax: [phone]
Websites: www.fwwebb.com & www.victormfg.com
Parts: Heater & Hearth and Grills
MASTER PARTS DISTRIBUTOR LIST
Parts Not Under Warranty
3DUWVFDQEHRUGHUHGWKURXJK\RXU6HUYLFH3HUVRQ'HDOHURUD0DVWHU3DUWV'LVWULEXWRU6HHWKLVSDJHIRUWKH0DVWHU3DUWV'LVWULEX-
WRUVOLVW)RUEHVWUHVXOWVWKHservice person or dealer should order parts through the distributor. Parts can be shipped directly to the
service person/dealer.
Warranty Parts
Warranty parts will need a proof of purchase and can be ordered by your Service Person or Dealer. Proof of purchase is required for
warranty parts.
$OOSDUWVOLVWHGLQWKH3DUWV/LVWKDYHD3DUW1XPEHU:KHQRUGHULQJSDUWV¿UVWREWDLQWKH0RGHO1XPEHUIURPWKHQDPHSODWHRQ\RXU
equipment. Then determine the Part Number (notWKH,QGH[1XPEHUDQGWKH'HVFULSWLRQRIHDFKSDUWIURPWKHIROORZLQJDSSURSULDWH
illustration and list. Be sure to give all this information . . .
Appliance Number Part Description
Appliance Serial Number Part Number
Type of Gas (Propane or Natural)
'RQRWRUGHUEROWVVFUHZVZDVKHUVRUQXWV7KH\DUHVWDQGDUGKDUGZDUHLWHPVDQGFDQEHSXUFKDVHGDWDQ\ORFDOKDUGZDUHVWRUH
6KLSPHQWVFRQWLQJHQWXSRQVWULNHV¿UHVDQGDOOFDXVHVEH\RQGRXUFRQWURO
HOW TO ORDER REPAIR PARTS

21780-2-0210Page 16
$5HJLVWHUHG7UDGHPDUNRI(PSLUH&RPIRUW6\VWHPV,QF
)UHHEXUJ$YH%HOOHYLOOH,/
3+RU
)$;RU
[email protected]
www.americanhearth.com