Amtel Direct-Line DL701 User manual

Direct-Line 700 Series
Keyboard
User Manual
2.1

Congratulations and thank you for choosing the Amtel
Direct-Line™ system as your means of intra-office com-
munication and message delivery.
Over the years, Amtel products have proven to be an in-
valuable and integral part in the overall efficiency of a
business. Using our state-of-the-art Amtel Direct-Line
system ensures that communications are handled easily
and efficiently.
Since 1978, Amtel Systems Corporation has remained the
leader in visual text communication intercom systems by
focusing on customer needs and being responsive to the
ever changing communications technology. We maintain
the highest quality in the manufacture of our products.
With the benefits of the Amtel Direct-Line system, cou-
pled with our quality customer service, Amtel dealers, and
reliable factory support, you can feel confident and proud
to own an Amtel Direct-Line system.
We welcome your comments and suggestions, and we
look forward to serving you.
AMTEL SYSTEMS CORPORATION
Eaglepointe Industrial Center
55 Pottstown Pike, Suite 800
Chester Springs, PA 19425
[phone]
© Copyright 1999 Amtel Systems Corporation
No portion of this manual may be reproduced or copied without the express consent
of Amtel Systems Corporation.

Introduction
Using This Manual
The subject of this guide is communication — easy, quick, clear communication.
This manual provides step by step procedures to use your Amtel Keyboard unit. It is
divided into sections; each section describes using functions at individual units.
Section 1: Introduction
Section 2: Alerts
Section 3: Messages
Section 4: Reminders
Section 5: Timer Functions
Section 6: Personal Preferences
Section 7: Optional Features
Section 8: Editing
Section 9: Problem Solving and Error Messages
Format
The text for this manual is formatted in the following manner:
•BOLD CAPITALIZED words denote buttons and keys on the units.
•A box with text in this form represents the display screen of a unit along with
the associated text
TEXT SHOWN DURING PROCEDURE
•CAUTION NOTES will be in dash-line boxes.
CAUTION: regard with particular care
Version 2.1 Using This Manual 1 – 1
KEYBOARD USER MANUAL
1Introduction

A Word from Amtel
Please READ
This one page introduction is the beginning of a long-term partnership. A word about
alerts and messages. And — almost forgot — reminders.
Amtel communicates with words. We make a distinction between the words that com-
prise alerts, messages and reminders in order to describe and make use of the different
applications provided by our software.
An alert is a communiqué designed to firmly get your attention. Upon receipt the unit
beeps; the alert is displayed and stored in the electronic storage bin. It will persist until
such time that you recognize its existence with a reply, or it will time out and be
stored. An alert is used to announce a telephone call, a visitor, etc.
Amessage, in contrast to an alert, is stored for later review and action. Upon receipt,
the message is briefly displayed on the screen, date and time stamped and stored in the
electronic recall storage bin. Think of it as an electronic “while you were out” mes-
sage slip.
Areminder is a communiqué that you can prepare during a period of calm and then
have appear at another time to prompt your attention, as well as that of others, to is-
sues that might otherwise have been forgotten. You may use reminders for meetings,
scheduled routine maintenance, appointments, etc.
Your Amtel provides you with audible signals to gain your attention when the forego-
ing appear. You can control the intensity and frequency of the sounds to meet your re-
quirements.
Our quick guides and manuals provide you with all the requisite information needed
to make your Amtel partnership productive and pleasurable.
INFORMATION IS BETTER AS TEXT
1 – 2 A Word from Amtel Version 2.1
KEYBOARD USER MANUAL

This Powerful Amtel Communication System
The Amtel Direct-Line system is a powerful tool for controlling and routing incoming
calls, handling visitors, and keeping everyone in your office fully informed on a
need-to-know basis.
In order to accomplish essential tasks, interruptions must be kept to a minimum. It is
important to have the ability to screen calls and move messages around the office
without interrupting or distracting others.
The Amtel Direct-Line system provides a channel of communication with which you
can send alerts, messages, and reminders quietly and in a timely manner to persons
while they remain free to continue a meeting or telephone conversation. In this way,
information that may even affect a current conversation can be delivered confiden-
tially, without interruption. Staff can now decide if a communication merits an inter-
ruption.
When You You Can Do This...
SEND
ALERTS
•Announce a telephone call or visitor.
•Eliminate “telephone tag.”
•Page someone.
•Keep everyone informed quickly and easily.
•Communicate with someone who is on the telephone or behind closed
doors in a meeting with minimal interruption.
SEND
MESSAGES
•Eliminate hand-written messages.
•Store messages for later review.
•Print outgoing messages to produce a “To Do” list, or keep a phone log.
SEND
REMINDERS
•Remind anyone of appointments, meetings or returning phone calls.
•Remind yourself of important dates/events (birthdays or
anniversaries).
USE THE
TIMERS
•Time a phone conversation or consultation – print the time as hard
copy to a companion printer.
•Time procedures by counting from a user-defined time to Ø.
ACTIVATE
A STATUS
•The Amtel can inform others while you are away from your desk
about where you are and when you will return, when an alert is
received at your unit.
•Incoming alerts to your unit are automatically answered with
information as to your whereabouts and/or time of return.
SET A
PASSWORD
•Protect remote recall of messages or programming of your unit by
setting an individual password.
•Protect some of the programming of units by setting a setup password.
Version 2.1 This Powerful Amtel Communication System 1 – 3
KEYBOARD USER MANUAL
1Introduction

700 Series — New Features
The 700 series offers many improvements over the earlier series of the Amtel Direct-Line
systems. These improvements include:
ALERT STORAGE Store 50 alerts instead of 6.
ALERT RENOTICE SCROLLING allows multiple alerts to be displayed in a
scrolling fashion
GROUP ADDRESSING
Using a pre-programmed distribution list of
Amtel users, information can now be sent
automatically to this select group of other Amtels
on the network, using a group address.
EMERGENCY ALERT
When activated, this function will send a
continuous pre-programmed alert for help, until
the alert is canceled.
INDIVIDUAL PASSWORD Now prevent unauthorized recall of messages or
unauthorized programming.
SETUP PASSWORD Protect addresses and network communication
settings from being changed.
TEXT FRAGMENTS
(for a panel and wallmount unit) used to
construct phrases and/or modify a phrase before
sending as an alert, message, or response
EVENT TIMER counts down from a pre-set time to zero
EXPANDED USER DIRECTORY increased from 10 to 20 addresses
We are always gathering suggestions, tips, and other helpful hints about our Amtel
system, and would like to share them with you. Send us a note, telling us how you use
Amtels in your office, and we’ll send you an occasional Direct-Line Newsletter that
will inspire a few “Aha!” insights into the power and enjoyment of good communica-
tions.
The Direct-Line Newsletter
Amtel Systems Corporation
Eaglepointe Industrial Center
55 Pottstown Pike, Suite 800
Chester Springs, PA 19425
1 – 4 700 Series — New Features Version 2.1
KEYBOARD USER MANUAL

Unit Overview
The Amtel Direct-Line system configuration may be designed using a combination of
our four models: keyboard, panel, wallmount, and printer. Each unit is a powerful
tool for controlling incoming calls, handling visitors and keeping everyone informed.
Every system must have at least one keyboard unit for programming functions, and it
features a full-size keyboard for ease of typing. A panel or wallmount unit offers a
touch keypad with programmed phrases eliminating the need to type. An optional
printer can also be used with the Amtel Direct-Line system.
Version 2.1 Unit Overview 1 – 5
KEYBOARD USER MANUAL
1Introduction

Keyboard
1 – 6 Unit Overview Version 2.1
KEYBOARD USER MANUAL
Display Screen — displays day, date and time or text
Phrase Template — indicates pre-programmed phrases
associated with phrase keys
Delete/Timer — to erase stored alerts, messages, and reminders
and to activate the elapsed timer
Message Recall — to view stored messages
Alert Recall — to view stored alerts
Reminder Recall — to view stored reminders
Backspace — to scroll backwards through text for
editing purposes, and to display customer service #
Print — to selectively print messages
Send — to transmit communications
Phrase Keys — programmable keys used for one-touch response
to alerts, messages and setting a status
Clear — to return unit to idle mode (date and time)
Set Up — for programming functions
(co-located with the comma/period key)
Next Person — for multiple addressing
(co-located with the ?/ key)
Reminder Enter — to program reminders
Alert Enter — to initiate custom alerts
Message Enter — to initiate custom messages
5
6
7
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10
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11
15
12
16
13
Model 701 Keyboard
13
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DIRECT- LINE
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Panel & Wallmount
Version 2.1 Unit Overview 1 – 7
KEYBOARD USER MANUAL
1Introduction
Display Screen — displays day, date and time or text
Phrase Buttons — to activate pre-programmed phrases
to respond to or initiate communications
Delete Button — to erase stored alerts and messages
Recall Message/Recall Alert — to view stored messages and alerts
Backspace — to activate the elapsed timer and to scroll backwards
through messages during message recall
Print — to activate the event timer and for printing selected messages
Send — to transmit phrases as alerts
Send as Messa
g
e — to transmit
p
hrases as messa
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es
Clear Button — returns unit to idle mode
Choice /Choice 2 Buttons — to change text in pre-programmed phrases1
5
6
7
8
9
10
Model 702 Panel
DIRECT- LINE
I'LL GET
BACK
HAVE THEM
CALL BACK
GIVE
CALL TO
CALL
ME
I NEED
TO TALK
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YOU
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LINE?
YOU
HANDLE
TAKE
MESSAGE
I'LL CALL
BACK
HOLD
WAIT NO YES/OK
REF. TO
WHAT?
NO
INTEREST PAGING SEND
THEM IN
BE RIGHT
THERE
COME
IN
OUT OF
OFFICE
IN
MEETING
SEND
SEND AS
MESSAGE
PRINT
TIMER CHOICE 1 CHOICE 2
RECALL
MESSAGE
RECALL
ALERT
CLEAR DELETE
BKSP
5
7
8
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Model 706 Wallmount
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SEND

Wiring Connections to Units
1 – 8 Unit Overview Version 2.1
KEYBOARD USER MANUAL
I/O
PRINT
Model 706 Wallmount Unit
Bottom View
Model 701 Keyboard & Model 702 Panel
Rear View
Speaker Jack — attach point for auxiliary speaker
I/O Port — input/output port
Printer Port — attach point for optional printer or CDD
Power Inlet