REECE PRODUCT QUALITY GUARANTEE
You have purchased a product from Reece Australia Pty Ltd
ABN 84 004 097 090 (“Reece”). This product is covered by a
5 year replacement product warranty and a 12 month warranty
over spare parts and labour.
5 YEAR PRODUCT WARRANTY
This warranty covers faults in the construction, material and
assembly of finished products. Products which are within 5
years from the date of purchase, found upon inspection by an
authorised Reece representative to be defective in construction,
material or assembly, will be repaired or exchanged with an
equivalent product free of charge. Replaced items become
Reece’s property.
This warranty also covers any spare parts included under
“Manufacturer’s Provisions” below.
Manufacturer’s Provisions
The following spare parts are covered by a 10 year warranty:
• Mixer Cartridge
ONE YEAR SPARE PARTS WARRANTY
Spare parts other than those listed in the Manufacturer’s
Provisions above which are within 1 year from the date of
purchase found upon inspection by an authorised Reece
representative to be defective in construction, material or
assembly will be replaced free of charge. Replaced items
become Reece’s property.
AVAILABILITY OF REPLACEMENT PRODUCTS
AND SPARE PARTS
All replacement products and spare parts will be available for
collection without charge to the customer at the nearest Reece
branch to the customer’s location, or elsewhere as agreed
between the customer and Reece.
LABOUR
The labour for the replacement of products that are within one
year from the date of purchase found upon inspection by an
authorised Reece representative to be defective in construction,
material or assembly, and in relation to all spare parts to which
this warranty applies, will be supplied by Reece or the relevant
supplier using licensed plumbers engaged by Reece or the
relevant supplier
WARRANTY CONDITIONS
This warranty will apply only under all of the following
conditions:
• Theitemhasbeeninstalledbyalicensedplumber
• Failureisduetoafaultinthemanufactureoftheproduct
• Proofofpurchase(includingthedateofpurchase)is
provided
• Theinstallationoftheproductisinaccordancewiththe
instructions provided
• Theproducthasbeeninstalledinvalidapplicationsas
stated in accordance with the recommended use
This warranty does not cover products purchased as an
ex-display without being fully checked and tested for sale
by the manufacturer.
This warranty does not include faults caused by:
• Unsuitableorimproperuse
• Incorrectinstallationorinstallationnotinaccordance
with the instructions provided
• Installationorpartinstallationbyanypersonotherthana
LICENSEDPLUMBERwhoissuitablyqualifiedtoinstallthe
product,oraLicensedElectricianwhereapplicable.
• Normalwearandtear
• Inadequateorcompletelackofmaintenance
• Chemical,electrochemicalorelectricalinfluences
• Harshdetergentsorabrasivecleanersusedon
product finishes
EXCLUSIONS
To the fullest extent permitted by law, Reece excludes all liability
for damage or injury to any person, damage to any property,
and any indirect consequential or other loss or damage.
CLAIM PROCEDURE
Forallwarrantyqueriescustomersaretocontactthebranch
where the product was purchased. These details can be found
on your purchase invoice.
General contact details for Reece are as follows:
Reece Australia Pty Ltd
118BurwoodHwy
BurwoodVIC3125
+61392740000
The benefits given by this warranty are in addition to the other
rights and remedies that consumers may have under the
Australian Consumer Law and any other applicable laws.
Our goods come with guarantees that cannot be excluded
under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation
for any other reasonably foreseeable loss or damage. You
are also entitled to have the goods repaired or replaced if the
goods fail to be of acceptable quality and the failure does not
amount to a major failure.
TAP-ARMITAGE-5