Arris WPS870G User manual

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Copyright 2003. ALL RIGHTS RESERVED
Document Version: 1.1
P/N: 9570F20201
All trademark and trade names are the properties of their
respective owners.

Table of Contents
Chapter 1 Introduction 1
Features......................................................................................................................... 1
Safety Instructions ........................................................................................................ 2
Package Contents.......................................................................................................... 3
Models ..........................................................................................................................3
LED Indicators ............................................................................................................. 4
Diagnostic Push Button ................................................................................................ 5
Chapter 2 LAN Installation 6
Procedure...................................................................................................................... 6
Chapter 3 Wireless Print Server Configuration 8
Overview ...................................................................................................................... 8
Using the Windows Wizard.......................................................................................... 8
Chapter 4 Client PC Configuration 11
Overview .................................................................................................................... 11
Windows Peer-to-peer Printing .................................................................................. 13
Windows SMB Printing.............................................................................................. 20
Windows with Server-based Print Queues ................................................................. 21
Macintosh (AppleTalk)............................................................................................... 22
Macintosh OS X ......................................................................................................... 23
Chapter 5 BiAdmin Management Utility 24
Requirements.............................................................................................................. 24
Installation .................................................................................................................. 24
Operation .................................................................................................................... 24
Chapter 6 Web-Based Management 38
Overview .................................................................................................................... 38
Preparation.................................................................................................................. 38
Connecting to the Wireless Print Server..................................................................... 39
Configuration Screens ................................................................................................ 39
Chapter 7 Special Features 47
Overview .................................................................................................................... 47
Internet Printing Protocol (IPP) .................................................................................. 47
Internet Mail Printing ................................................................................................. 52
Printing through the Internet....................................................................................... 56
SNMP ......................................................................................................................... 57
Chapter 8 Troubleshooting 58
Overview .................................................................................................................... 58
Page i

Hardware & LAN Problems ....................................................................................... 58
AppleTalk (Macintosh)............................................................................................... 59
Windows Printing Problems ....................................................................................... 61
Unix Troubleshooting................................................................................................. 66
Appendix A Specifications 67
General Specifications................................................................................................ 67
Protocol Support......................................................................................................... 68
Feature Support........................................................................................................... 68
Appendix B Windows Server Configuration 69
Windows NT4.0 Server .............................................................................................. 69
Windows 2000/2003 Server ....................................................................................... 70
Appendix C Unix Systems 71
Overview .................................................................................................................... 71
Wireless Print Server IP Address Configuration ........................................................ 71
Other Wireless Print Server Configuration................................................................. 71
LPD Configuration ..................................................................................................... 72
Appendix D NetWare 77
Overview .................................................................................................................... 77
Creating an NDPS Manager Object............................................................................ 77
Creating an NDPS Printer Agent................................................................................ 78
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Page 1
1
Chapter 1
Introduction
This chapter provides an overview of your Wireless Print Server's features.
Features
Congratulations on the purchase of your new Wireless Print Server. Your Wireless Print Server
was designed to provide a simple and efficient network printing solution. It is packed with
features, including:
Wireless LAN Support. Wireless stations supporting the IEEE 802.11b standard can
interoperate with the Wireless Print Server. Both LAN and WLAN users can print to the
attached printer or printers.
Versatility. The Wireless Print Server supports up to four protocols: TCP/IP, SMB
(Service Message Block), AppleTalk (EtherTalk), and NetBEUI. It features an Ethernet
interface port and operating system support includes Unix, NetWare (NDPS LPR printing),
and Microsoft Windows.
Easy Installation. The Wireless Print Server makes adding printers or plotters to your
network simple.
Easy Setup. A number of utility programs are supplied to simplify setup. For Windows
95/98/Me/NT/2000/XP users, the BiAdmin program makes it easy to configure the
Wireless Print Server for a variety of network and server configurations.
Web-based Interface. The Web-based interface provides an easy method of
configuration in TCP/IP networks to every model.
Compact Size. This allows the Wireless Print Server to be used even where space is
limited.
Remote Management Tools. A variety of software tools are provided. In most
environments, both the Wireless Print Server and attached bi-directional printers can be
configured remotely.
SNMP Support. The Wireless Print Server can act as a SNMP agent, with it own MIB.
This allows TCP/IP users to monitor, configure and troubleshoot the Wireless Print Server
using their existing SNMP management tools.
Internet Printing Protocol (IPP) Support. The Wireless Print Server can act as an
IPP (Internet Printing Protocol) Server, allowing clients, suppliers, colleagues and others
to print to your printer from anywhere on the Internet. Windows IPP Client software is
also supplied.
Refer to the "Protocol Support" and "Feature Support"
tables in Appendix A for details of which models
support the different features.

Safety Instructions
For your own safety, and to protect your Wireless Print Server, please observe the following
safety advice.
1. Unplug this device from its power source before cleaning. Use only a slightly dampened
cloth for cleaning. Do not use liquid or aerosol cleaners.
2. Avoid using this product near water. Exposure to water poses an electric-shock hazard.
3. Do not place the Wireless Print Server on an unstable surface. The device may fall causing
serious damage to the device.
4. This device should only be used with the power supply type specified on the marking label.
If you are not sure of type of your local power supply, consult your dealer or the local
power company.
5. Do not pinch, crimp or otherwise damage the power cord. If exposed to foot traffic,
ensures that the cable is properly shielded and does not pose a tripping hazard.
6. If using an extension cord, makes sure the total ampere rating of the products using the
cord does not exceed the extension cord's ampere rating.
7. Do not attempt to service this device, as opening or removing casing may expose you to
dangerous voltage points or other risks. Refer all servicing to qualified service personnel.
8. The Wireless Print Server should be serviced by qualified service personnel under the
following conditions:
• The power cord is damaged or frayed.
• Liquid has been spilled onto the product.
• The product has been exposed to rain or water.
• The product does not operate normally in accordance with the operating instructions.
• The device has been dropped or the casing has been damaged.
Page 2

Package Contents
You should find the following items packaged with your Wireless Print Server. If any items are
missing, contact your dealer immediately.
• The Wireless Print Server
• Power Adapter
• One CD-ROM containing all support programs and this manual
• Quick Install Guide
Models
This manual covers the following Wireless Print Server models. Details of the LEDs and
connections are in this Chapter. Further details of each model are contained in Appendix A -
Specifications.
WPS870G Wireless Print Server
• 1 USB Printer Port
• 1 Parallel Printer Port
• IEEE 802.11b Wireless Station
• 10/100BaseT LAN connection
Note: The parallel port is Port 1, the USB port is Port 2.
Page 3

LED Indicators
All models have four LED indicators on the top. The Error LED is red. The ACT LED is green.
The LED indicator modes are described in the following table.
LED Color(s) Activity Desc.
Status Green + Orange Off Power Off
Green On Device Ready
Orange On Error
Ethernet Green + Orange Off No Ethernet Link
Green On Ethernet Link
Green Blinking Traffic
Orange Blinking Collision
Wireless-G Green Off No Wireless Link. (if wireless
initiate failed)
Green On 802.11g module is functional.
Green Blinking Sending/Receiving
Parallel Port Green + Orange Off No printer is connected
Green On Printer is connected.
Green Blinking Sending data
Orange On Problem on printer
USB Port Green + Orange Off No printer is connected
Green On Printer is connected.
Green Blinking Sending data
Orange On Problem on printer
Page 4

Diagnostic Push Button
The Wireless Print Server is fitted with a Diagnostic Push Button. The button is recessed; a pin
or paper clip can be used to press it. This button has 2 functions:
• Restore the factory default settings
• Print a test page containing all current settings.
To restore the factory default settings:
1. Turn the Wireless Print Server OFF.
2. Press and hold the diagnostic button. While pressing the button, switch the Wireless Print
Server ON.
3. If you continue pressing the button for 10 seconds, a diagnostic page will be printed,
showing the new (default) settings.
To generate a Diagnostic print out
1. Ensure that both the Wireless Print Server and the printer attached to port 1 are ON.
2. Press the diagnostic button, and hold it in for 2 seconds.
3. The test page, containing the current settings, will be printed.
Note:
PostScript printers are unable to print this page. If you have a PostScript printer on Port 1,
the test page will not be printed.
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Page 6
Chapter 2
LAN Installation
This chapter describes how to install the Wireless Print Server in your Local Area
Network.
2
Procedure
1. Preparation
• Ensure the power is OFF. Do not connect the Wireless Print Server while power is On.
• Find the Default Server Name for your Wireless Print Server. The Default Server Name is
shown on a sticker on the base of the device. It consists of 8 letters and/or digits. Record
this name; it may be needed during configuration.
2. Connect the Printer or Printers
Connect the printer or plotter cable(s) to the appropriate port(s) on the Wireless Print Server
unit. Parallel port cables should be less than 3 meters long.
3. Connect to your Network
Wired Network Interface
Connect the network cable to the 10/100BaseT LAN connector on the Wireless Print Server.
• To use the LAN interface, the LAN cable needs to be inserted
BEFORE powering ON
• In the default Wireless "Infrastructure" mode, connecting a LAN
cable will disable the Wireless interface. To use both the LAN
and Wireless interfaces, the Wireless mode must be changed to
"Ad-hoc".
Wireless Network Interface
Ensure your Access Point is compatible with the Wireless Print Server's default settings:
• SSID: ANY
• WEP: Disabled
Because the default Wireless mode is "Infrastructure", you cannot
configure the Wireless Print Server via the Wireless interface unless
you have an Access Point.
4. Power Up
Plug in the power adapter cable and power up. Start-up will take only a few seconds.
Use only the Power Supply unit provided with the device. Power Supply units for
different models are not interchangeable.

LAN Installation
5. Check the LEDs
• The Red Error LED should flash, then turn Off. When the Error LED goes off and the
ACT LED remains lit or flashes, the Wireless Print Server is ready.
• If using the LAN interface, the LAN LED should be ON.
If using the Wireless interface, the WLAN LED should be ON.
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Page 8
3
Chapter 3
Wireless Print Server
Configuration
This chapter provides an overview of the configuration process.
Overview
The Wireless Print Server is designed to support many different platforms, and the
configuration required would depend upon the environment in which it is installed.
• The Wireless Print Server usually requires configuration, but if there's a DHCP server on
your network, then the device is just plug-and-play. A Windows-based setup Wizard is
also provided on the CD-ROM to simplify this task.
• PCs wishing to use the printer attached to the Wireless Print Server always require
configuration. See Chapter 4- Client Configuration for details.
• If you wish to use a queue-based printing system using Windows NT Server/Windows
2000/Windows XP, the Network Server must be configured as detailed in Appendix B -
Windows Server Configuration. However, it is not necessary to use a Network Server-
based queue; client PCs can print directly to the Wireless Print Server using the Peer-to-
peer Printing installed by the User setup option on the CD-ROM.
Configuration Methods
The following methods are available to perform the required Print Server configuration:
• Windows-based Wizard - see below for details.
• BiAdmin management utility program - see Chapter 5 for details.
• Web-based setup - see Chapter 6 for details.
Advanced Configuration and Management
The BiAdmin management utility is provided for advanced configuration and management.
This program is installed by default when the Administrator install option is chosen. See
Chapter 5 for details on using BiAdmin.
Using the Windows Wizard
The Windows-based Wizard is supplied on the CD-ROM, and runs on Windows 95, 98, NT4.0,
ME, Windows 2000 and Windows XP.
Using this Wizard is the recommended method to configure the Print Server.
It can be used configure the Wireless Print Server for your Network environment, even if the
Print Server does not have a valid IP address.
Procedure
1. Insert the supplied CD-ROM into your drive. If the setup program does not start
automatically, run SETUP.exe in the root folder.
2. On the first screen, shown below, click Setup Wizard.

Figure 1: Wireless Print Server Screen
3. Click Next on the first screen of the Wizard, to view a list of Wireless Print Servers on
your LAN.
4. Select your new Wireless Print Server, then click Next to continue.
5. Enter the required data on the following screen.
• Name of the Print Server can be changed if you wish.
• Comment is optional.
• Select or enter the Workgroup name for this Wireless Print Server.
6. Click Next to configure the TCP/IP Screen:
• Select Obtain IP Address automatically if your LAN has a DHCP Server, otherwise
select Fixed IP Address.
• For Fixed IP Address, enter an unused address from the range used on your LAN, or
click the Suggest New Values Button.
Use the same Network Mask and Gateway as PCs on your LAN.
7. On the Wireless Screens, the settings should be set to match your other Wireless Stations.
For details about each setting, refer to the following section Wireless Configuration.
8. Click Finish to save the data to the Wireless Print Server.
Note: To install the Wizard on your PC, use the "Installation" option.
If the desired Wireless Print Server is not listed:
• Check all cables to the Wireless Print Server.
• Check the Wireless Print Server's LEDs:
• The Error LED should be OFF and the ACT LED should be ON or flashing.
• The LAN LED should be ON.
• Check that your PC and the Wireless Print Server are on the same LAN segment. (If you
don't have a Router or Gateway on your LAN, you only have 1 segment.)
• Check that your PC has either the TCP/IP or NetBEUI network protocols installed. See
Checking your Network Protocols on page 12 for details.
Page 9

Wireless Configuration
Wireless Mode
The Wireless Print Server is a Wireless station, NOT an access point. Like other Wireless
stations, they have 3 modes:
• 802.11 Ad Hoc mode - no Access Point is used, Wireless stations communicate directly
with each other. This is the current standard.
• Ad Hoc mode - no Access Point is used, Wireless stations communicate directly with each
other. This is the older standard, and requires that each Wireless station is set to use the
same Channel. (In 802.11 Ad-hoc mode, a Wireless station will scan all channels to find
compatible ad-hoc groups it can join.)
Of the two (2) Ad-hoc modes, "802.11 Ad Hoc" mode is
recommended. If your Wireless LAN Card doesn't provide "802.11
Ad Hoc" mode, try "Ad Hoc" mode on the PC and "802.11 Ad
Hoc" on the Wireless Print Server. If this fails, select "Ad-hoc"
mode on the Wireless Print Server.
• Infrastructure (Default) - all Wireless stations connect to the Access Point. This allows
connection to both other Wireless stations and the wired LAN.
To use both the LAN and Wireless interfaces, the Wireless mode
must be set to "Ad-hoc".
In "Infrastructure" mode, connecting a LAN cable will disable the
Wireless interface.
Required Configuration
Ad-hoc Mode
802.11 Ad-hoc Mode
Infrastructure Mode
SSID If 802.11 Ad Hoc mode is configured,
the Wireless Print Server will join any
group with the same SSID.
If there's no Ad Hoc group available on
the environment, the Wireless Print
Server will create the group by the
SSID number value it configured.
Must match the Access Point.
Channel In Ad Hoc mode, the Wireless Print
Server will join any group with the
same Channel number.
In 802.11 Ad Hoc mode, the Print
Server will scan all Channels to look
for compatible groups it can join. If
there is no existing Hoc group
available, the Wireless Print Server
will create the group using its own
Channel number.
Access Point sets the Channel
used.
Wireless stations
automatically locate the
correct channel.
WEP Settings Must match the other Wireless stations. Must match the Access Point.
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Page 11
Chapter 4
Client PC Configuration
The chapter details the client configuration required on LAN clients to use the printer
or printers attached to the Wireless Print Server.
4
Overview
Before performing client configuration, the Wireless Print Server must be installed on your
LAN, and configured as described in Chapter 3. Both the Wireless Print Server and the
attached printer must be powered ON.
Printing Methods
The Wireless Print Server supports a number of printing methods:
• Peer-to-peer Printing means that the print jobs are stored (queued) on your PC, and sent
directly to the Wireless Print Server when it is available.
• Server-based Print Queue means that all print jobs are stored (queued) on the Network
Server (e.g. Windows NT/2000) and then sent to the Wireless Print Server. This allows the
Network Administrator to modify the Print Queue. For example, an important job can be
moved to the head of the queue.
• Windows SMB printing is a Microsoft standard for using a "Network Printer". No
additional software needs to be installed on your Windows PC, and printing from MS-
DOS programs is supported. However, because the Wireless Print Server can not store
files, large print jobs may cause problems.
• AppleTalk is also supported, and normally no configuration of the Wireless Print Server is
required. See the Macintosh section of this chapter for details of client configuration.
Which printing method should I use?
• If using Windows 95, 98, NT, Me, 2000, or XP, the easiest method to use is Peer-to-peer
Printing.
• If using Windows, and you need to print from MS-DOS programs, or you don't wish to
install additional software, use SMB.
However, SMB is not suitable for large, complex documents, so if you need this as well as
MS-DOS printing, you should install BOTH Peer-to-peer Printing and SMB printing. MS-
DOS programs can use the SMB printer, Windows programs should use Peer-to-peer
Printing.
• If your LAN has Network Servers (e.g. Windows NT, Windows 2000 Server) use the
method advised by your Network Administrator. The Wireless Print Server can print via a
queue located on a Network server, if desired.
• Unix users - refer to the Appendix C.
• Macintosh users - refer to the Macintosh section of this chapter.

Checking your Network Protocols (Windows 9x)
Your PC must have EITHER the TCP/IP or NetBEUI protocols installed. (All versions of
Windows after Windows 95 have TCP/IP installed by default.)
• If using the Peer-to-peer Printing, the installation program will check this for you.
• If using other methods, you must check manually, as follows:
1. Select the Settings - Control Panel - Network option on the Start Menu. You should see a
screen like the one following:
Figure 2: Network Configuration
• The top line in the list (NetBEUI -> PCI Fast Ethernet Adapter) indicates that the
NetBEUI protocol is installed on this PC. Your PC will show the name of the your
Network card rather than "PCI Fast Ethernet Adapter".
• The highlighted line (TCP/IP -> PCI Fast Ethernet Adapter) indicates that TCP/IP is
installed. Your PC will show the name of the your Network card rather than "PCI Fast
Ethernet Adapter".
2. If neither line is present:
• Install the NetBEUI protocol by selecting Add - Protocol - Microsoft - NetBEUI - OK.
You may be prompted for your Windows CD-ROM.
• If required, you can also install TCP/IP. However, depending on your LAN
environment, TCP/IP may require further configuration.
3. If either protocol is already installed, proceed with installation.
Page 12

Windows Peer-to-peer Printing
With this printing method, print jobs are stored (queued) on your PC, and then sent to the
Wireless Print Server when it is available.
Figure 3: Peer-to-Peer Printing
Windows 2000 & XP require no additional software.
For other versions of Windows, the supplied PTP (Peer-to-Peer) Printer Port software must be
installed on each PC.
Windows 2000/XP Setup
The recommended printing method is to use LPR, as follows:
1. Open your Printers folder, right-click the desired printer and select Properties.
2. Select the Ports tab and click the Add Port button.
Figure 4: Printer Ports Screen
Page 13

3. Choose Standard TCP/IP Port, then click New Port.
Figure 5: Add Port Screen
4. On the Add Standard TCP/IP Printer Port screen above, enter the IP Address of the Print
Server in the Printer Name or IP Address field, then click Next.
Figure 6: Additional Port Information Screen
5. On this screen, select Custom, and click the Settings button.
Page 14

Figure 7: Port Settings Screen
6. On the Port Settings screen, shown above:
• Select LPR in the Protocol section
• Enter a Queue name (L1 for Port 1, L2 for Port 2 if the Wireless Print Server has 2
printer ports)
• Ensure the LPR Byte Counting Enabled setting is Enabled.
• Click OK to confirm your changes and close this screen.
7. Follow the prompts to complete the Wizard.
Page 15

Windows 9x/ME Setup
Before performing the following procedure, the Wireless Print Server must be installed on your
LAN, and configured as described in Chapter 3. Both the Wireless Print Server and the
attached printer should be powered ON.
1. Insert the supplied CD-ROM into your drive. If the setup program does not start, run
SETUP.exe in the root folder.
2. Click Installation button, then select the User Install.
Figure 8: Installation Screen
3. Follow the prompts to complete the installation of the Peer-to-peer Printer Port Driver.
(Refer to the Windows section of Chapter 8 - Troubleshooting if there is a problem with
the installation.)
4. The Print Driver Setup will then run.
In future, you can use Start - Programs - PrintServer Driver - Printer Port Setup to run the
program again.
PTP Printer Port Setup
1. The program will search for Printer Servers on the network, and a screen like the
following will be displayed.
• If desired, click Refresh.
• The name of the attached printer will be displayed if possible. If "No printer" is
displayed, check that the printer is properly connected and powered on.
Page 16

Figure 9: Print Port Setup (Peer-to-peer Printing)
If your Wireless Print Server is not listed:
• Click the "Refresh" button.
• Check that both the Wireless Print Server and the printer are properly
connected, and powered on.
• Check that the Wireless Print Server has been configured. (Use the Setup
Wizard on the CD-ROM.)
• If using TCP/IP, try installing the NetBEUI protocol. (See the earlier section
Checking your Network Protocols for details.). Then try again.
2. Select the desired port on a Wireless Print Server, then click Next. A pop-up message will
inform you if the port has been created successfully.
If you see the following error message, either install Internet
Explorer 4 or later, or follow the procedure in the "Trouble
Shooting - Windows" section of Chapter 8.
3. The printer port will be created, then a screen like the following will be displayed.
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